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Grandstream Networks GXV-3651FHD manual

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Table of contents for the manual

  • Page 1

    GXV3651_FH D User Manua l www.grand stream.com Firmwa re Version 1.0.1.68 http://esupport .grandstream.c om Grandstream Networks, Inc. GXV3651_FHD[...]

  • Page 2

    GXV3651_FH D User Manua l www.grand stream.com Firmwa re Version 1.0.1.68 http://esupport .grandstream.c om T AB L E O F C ONTENTS GXV3651_FHD User Manual WELCOME ................................... .................. ....................... .................. ....................... .. ......................... 4  S AFE TY C OMPLIAN CES .......[...]

  • Page 3

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 3 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  T AB L E O F F IGURES GXV3651_FHD U SER M ANUAL F IGUR E 1 S IDE VIEW ............. ............ ............ ......... ............ ............ ......... ............ ......... ............ ............ .. ....... ............ .[...]

  • Page 4

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 4 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  W ELCOME The GXV3651_FHD is a next generation IP camera for remote monitoring and surveillance over your LAN or Int ern et. The GXV3651_FHD combines best in class IP vide o technology and SIP protocols for a robust IP surveillance[...]

  • Page 5

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 5 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Safety C ompliances  These instructions are i ntended to assist users with t he operation of the GXV36 51_FHD and also to instruct on how to avoid dangerous situations or damage to the device. Warnings : Serious injury or death[...]

  • Page 6

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 6 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Note ： This device complies with part 15 of the FCC Ru les. Operation is subject to the following two conditions: (1) This device may not cause harmful in terference, and (2) This device must acce pt any interference re ceived, [...]

  • Page 7

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 7 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Warranty If you purchased your GXV3651_FHD from a reseller , please contact the company where you purchase d your device for replacement, repair or refund. If you pur chased the product di rectly from Grands tream, please contact [...]

  • Page 8

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 8 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  P ACKAGE C ONTENTS Equipment Package Contents The G XV365 1_FH D pack age c onta ins :  GXV3651_FHD IP Camera  12V DC power Adapter  6-pi n term inal bloc k co nnect or – 6- pin c onnec tor bloc k f or connec ti ng ext [...]

  • Page 9

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 9 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  P RODUCT O VERVIEW GXV3651_FHD Side View  Figure 1 Side v iew No t e: T h e abo ve shown is an 3 rd p ar ty optional Auto Iris Lens (Not Supplied)[...]

  • Page 10

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 10 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  GXV 3651_F HD Ba ck Pane l Indicators and Connect ors on Back P anel  Figure 2 Back panel vie w  NETWORK: 10/100 Switch LAN port for connecting to Ethernet. The indicator will be steady for connection and flashing for netwo[...]

  • Page 11

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 11 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  GXV3651_FHD Sample Connect ion Diagram  Figure 3 Connection diagram           [...]

  • Page 12

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 12 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  GXV 3651_F HD K ey Fea tur es The  tabl e  belo w  lists  the  ke y  fea ture s  the  GXV3651_FHD  Suppo rts.  Table 1: GXV3651_FHD Technical Specifications Image Sensor 1/2.5”, 5-Megapixel CMOS, 2[...]

  • Page 13

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 13 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  GXV3651_FHD Le ns Specification Paramet ers GXV3651_FHD Lens Format 1/2” Image Sensor 1/2.5” CMOS Focal Length 4.5mm – 10mm A perture Ratio F1.6 V iew A ngle D:102°- 46.5 ° H: 80. 5°-37° V : 60°-28° IRIS Manual Minimu[...]

  • Page 14

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 14 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  I NSTALLATION G UIDE Minimum Recommended System Requirement To install GXV3651_FHD, y ou have to have a comput er, PC recommend. The minimum recommended PC system requirement listed below:  Windows 2000, XP, Windows Vista, Win[...]

  • Page 15

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 15 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Configuring the GXV3651_FHD via Web Browser The GXV3651_FHD‘s embedded Web server resp onds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow y ou to configure your IP camera through M icrosof t Internet E xplorer. Acc[...]

  • Page 16

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 16 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstrea m.com/products/tools/surveillance/firefox_plugin.exe NOTE:  Please temporarily disable Antiviru[...]

  • Page 17

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 17 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  8. Enter the administrator user na me and password to access the Web Configur ation Interface, the defa ult user name an d password are both set to admin . 9. In step 6, IE will indicate that “This website wa nts to install the[...]

  • Page 18

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 18 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  GXV3651_FHD Home Web Page The Home Page of GXV3651_FHD shown as Figure 4:  Figure 4 Home Page of GXV3651_FHD 1. Control Console: PTZ Conso le controller for ePTZ functi on. 2. ZOOM: Zoom in or Zoom out during ePTZ operation. 3[...]

  • Page 19

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 19 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  14. Sound On/Off: Toggle to listen/stop the sound from c amera 15. Talk: Toggle t o talk to camer a speaker. (PC microphone required) 16. Re play: Click to playback the re corded video file . 17. Record File Pat h: Click to adjus[...]

  • Page 20

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 20 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  B ASIC S ETTINGS E XPLANATION System Settings Page This page allow user to configure t he system settings of GXV3651_FHD.  Figure 5 System Settings Page  Current System Time: Display time current system is running at  Se[...]

  • Page 21

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 21 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Video & Audio Setting Pa ge This page allows user to configure the video and audio related settings.  Figure 6 Video & Audio Set tings Page  On Screen Display (OSD): Display time stamp and text on the video screen. [...]

  • Page 22

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 22 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13   Figure 7 Video & Audio Set tings Page  Primary Stream Settings: o Preferred Video Codec: H.264 supported. o Resolution: The video resolution in pixel used in camera video o Bit Rate: video bit rate used in video o I-fr[...]

  • Page 23

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 23 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  CMOS Settings Page This page allow s user to adjust the CMOS param eters:  Figure 8 CMOS Settings Page  Flip: Check this will allow video flip 180° vertically in horizontal axis.  Iris Setting: Select from either automa[...]

  • Page 24

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 24 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Wi-Fi Settings Page This page allows user to configure Wi-Fi network related parameters. Grandstream Wi-Fi dongle is required for this to work. Wi-Fi dongle and USB flash drive storage is mutual e xclusive and only one choice w i[...]

  • Page 25

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 25 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Networking Setting Page This page allow s user to configure network related parameters:  Figure 10 Ne twork Setting Page  IP Address Configuration: Camera IP address configuration o Dynamically Associated via DHCP: Default [...]

  • Page 26

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 26 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  DDNS Settings Page This page allow s user to configure dy namic DNS related parameters:  Figure 11 DDNS Setting Page  DDNS Active: E nable DDNS by check this f ield.  DDNS ISP Type: Select th e DDNS service provi der fro[...]

  • Page 27

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 27 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  SIP Setting Page This page allows user to conf igure SIP related parameters. GXV3651_FHD can be configured as SIP endpoint to call out when alarm trigged; or allow permitted number to call in to check the video if Grandstream vi [...]

  • Page 28

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 28 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13   Authenticate ID: Authenticate ID used by SI P proxy  Authenticate Password: Authenticat e password used by SIP proxy  STUN Server: STUN server used to resolve NAT if have  Steam: Which stream used for SIP call.  P[...]

  • Page 29

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 29 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Status Page This page show s the GXV3651_F HD operatio n status:  Figure 13 Status Page NOTE:  When SIP account registered , the status will display “ Online ” in Green .  When SIP account unregistered, the status wi[...]

  • Page 30

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 30 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  A DVANCED S ETTINGS E XPLANATION The supports a ll the traditio nal and adva nced telephony fea tures. User Management Page This page allow s user to do user ma nagement:  Figure 14 User Mana gement Page  Existing User Name[...]

  • Page 31

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 31 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Maintenance Page This page allows user to maintain the came ra:  Figure 15 Maintenance Page  Restart: When clicked, the camera will reboot or restart  Restore: When clicked, the camera will be reset to factory default, w[...]

  • Page 32

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 32 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  SMTP Setting Page (Email Alarm) This page allow s user to configure email client to se nd out ema il when alarm trigged :  Figure 16 SMTP Setting Page  Enable SMTP: When checked, email client is enab led.  SMTP Server: S[...]

  • Page 33

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 33 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  FTP Settings Page (Upload Alarm) This page allows user to configure FTP parameters to upload the alar m or video recording:  Figure 17 FT P Setting Page  Enable FTP: When checked, built-in FTP client is enabled.  FTP Ser[...]

  • Page 34

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 34 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  PTZ Settings Page This page configures the PTZ settings. Selec t th e PTZ protoc ol th at you r con nec ted c ompati ble 3 rd party equipment (e.g.: Extern al PTZ Enclosure) by clicking on the radio in front of the protocol. Next[...]

  • Page 35

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 35 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Connect a PTZ dev i ce to the GXV3651_FHD 1. Connect the PTZ device (e.g.: 3 rd party external enclosure) to GXV3651_FHD by foll owin g the conn ecti on di agram sho wn bel ow  Figure 19 PTZ Connect ion 2. Click Advanced Setti[...]

  • Page 36

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 36 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Alarm Server Sett ings Page (Upload Alarm to Su pported VMS or HTTP Se rver) This page allows user to configure alarm HTTP server to upload alarms:  Figure 20 Alarm HTTP Se rver Setting Page  Server Name: The name of HTTP s[...]

  • Page 37

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 37 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Alarm Event Page The GXV3651_FHD supports ala rm inputs, for example, infrared detector, smoke de tector and so on. Follow the steps to make Alarm Input work: 1. Connect the alarm input equipment to the GXV3651_FHD. 2. Set up the[...]

  • Page 38

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 38 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Connect Alarm Input Equipment to the GXV36 51_FHD Here are two sampl e connection d iagrams. Conn ect the alarm equip ment to the GXV3651 _FHD by follo wing the diagram below: Setup Alarm Actions An alarm acti on is what the GXV3[...]

  • Page 39

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 39 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13   Voice Alarm to SIP Phone: If this option is selected, the GXV3651_FHD will make calls to the number list ed in t he P hone L ist p age using t he c onfi gured S IP account when an alarm is triggered. To use this function, the[...]

  • Page 40

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 40 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  To  add  a  schedu le,  select  the  date  fro m  the  dropdown  list,  Start  Time  and  End  tim e  and  Click  Add  to  add  a  new  ti me  schedule.  [...]

  • Page 41

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 41 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Motion Detection Configurat ion Page (Set Alarm) This page allows user to configure motion detection to trigger alarms:  Figure 23 Motion Detection Config uration Page  Enable Motion Detection: When checked, Motion Detectio[...]

  • Page 42

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 42 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  NOTE:  Grandstream free GSurf VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/GSurf.exe  Upload to Alarm HTTP Server: When checked, alarm will be transferred to the HTTP server vi[...]

  • Page 43

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 43 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Syslog Settings Page (Tr oubleshooting) This page allows user to enable the Syslog to help troubleshooting problems:  Figure 25 Syslog Configuration Page  Syslog Server: Sy slog server IP or Do main Name  Syslog Lever: L[...]

  • Page 44

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 44 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Live Storage Sett ing Page (SD Card File Manage ment) This page allows user to ma nage the recorded files in SD card:  Figure 26 Live Storage Ma nagement Page  On Disk Full: Select below two dif ferent operati ons when SD c[...]

  • Page 45

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 45 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  S OFTWARE U PGRADE Soft ware up grade c an be done eit her v ia TF TP, HTT P or HT TPS. Th e corr espon ding c onfig urat ion settings are in the ADVANCED SETTINGS configuration page. Software Upgrade v ia TTFP, HTTP or HTTPS Thi[...]

  • Page 46

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 46 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  Instructions for loca l firmware upgrade using T FTP server: 1. Unzip the file and put all of them under the root dire ctory of the TFTP server. 2. Put the PC running the TFTP server and the de vice in the same LAN segment. 3. Pl[...]

  • Page 47

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 47 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  R ESTORE F ACTORY D EFAULT S ETT ING WAR NING! Rest orin g the Fact ory Defaul t S ett ing wil l DE LET E all confi gura ti on inf ormat ion of t he c amera. Pl ease BACKUP or PRINT out all the settings b efore approach to follow[...]

  • Page 48

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 48 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  IP VIDEO SURVEILLANCE FAQ 1. What is the de fault IP address of the GXV -3651_FHD ? The default IP configuration is DHCP . 2. Why can I not view the live video st ream in M icrosoft Interne t Explorer? Please check whether th e I[...]

  • Page 49

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 49 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  6. Why does IE ind icate t o install Gr andstream V i deo Viewer add-on after a f i rmware upgrade? The add-on was properly installed before th e firmware upgrade process. New fir mware will of te n upgrade the add-on a s well. T[...]

  • Page 50

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 50 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  13. How can I use a ce ll phone to wa t ch the GXV3 651_FHD video stream? Y ou mu st set the v ideo resolution to QCIF to watch the GXV3651_FH D video stream from a cell phone. M ake sure to set the bi t rate to 64kb p s to ensur[...]

  • Page 51

    Grandstream Networks, Inc. GXV3651_FHD User Ma nual Page 51 of 51 Firmw are Version 1. 0.1.68 Last Upda ted: 1/20 13  18. T ested PC display ad apters. Display Adap t er Test Result SiS 650/651/740 /661 FX/741/760 S eries Wo rk s n o r ma l l y Intel(R) 82945R Ex press Chipset Famil y Wo rk s n o r ma l l y VIA/ S3G Un iChro me Pr o IGP Wo rk s [...]