Grandstream Networks GXV3615WP_HD manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Grandstream Networks GXV3615WP_HD, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grandstream Networks GXV3615WP_HD one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Grandstream Networks GXV3615WP_HD. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Grandstream Networks GXV3615WP_HD should contain:
- informations concerning technical data of Grandstream Networks GXV3615WP_HD
- name of the manufacturer and a year of construction of the Grandstream Networks GXV3615WP_HD item
- rules of operation, control and maintenance of the Grandstream Networks GXV3615WP_HD item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grandstream Networks GXV3615WP_HD alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grandstream Networks GXV3615WP_HD, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grandstream Networks service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grandstream Networks GXV3615WP_HD.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Grandstream Networks GXV3615WP_HD item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    GXV3615WP_HD User Manual www.grandstream.com Firmware Version 1.0.1.51 http://esupport.grandstream.com Grandstream Networks, Inc. GXV3615WP_HD[...]

  • Page 2

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 2 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 T ABL E OF C ONTENTS GXV3615WP_HD User Manual WELCOME........................................................................................................................ ............................ 4  S AFETY C OMPLIANCES ......[...]

  • Page 3

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 3 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 T ABL E OF F IGURES GXV3615WP_HD U SER M ANUAL F IGURE 1: H OME P AGE O F GXV3615WP_ HD .............................................................................................................. 15  F IGURE 2: W EB L ANGUAGE S WI[...]

  • Page 4

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 4 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 W ELCOME Thank you for purchasing Grandstream ’s GXV3615WP_HD c ube high definition IP camera, an inn ovative powerful next generation network camera. It featur es cutting edge H.264 real-time video compression with excellent image cl[...]

  • Page 5

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 5 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Safety Compliances These instructions are intended to assist users with the operation of the GXV3615WP_HD and to instruct on how to avoid dangerous situations or dam age to the device. Warnings : Serious injury or death may be caused if[...]

  • Page 6

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 6 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Warranty If you purchased your GXV3615WP_HD from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstrea m, please contact your Gran[...]

  • Page 7

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 7 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 C ONNECT YOUR GXV3615WP_HD Equipment Package Contents The GXV3615WP_HD pa ckage contains:  GXV3615WP_HD IP Camera  12V DC Universal Power Adaptor  Ethernet Cable  Mount Stand  Quick Installation Guide Connecting the GXV36[...]

  • Page 8

    Grandstream Networks, Inc. GXV3615WP_HD Use r Manual Page 8 of 39 Firmware Version 1.0.1.51 Last Updated: 03/2012 P RODUCT O VERVIEW GXV3615WP_HD Front a nd Back Panel Front Panel: 1. Speaker GXV3615WP_HD built-in speaker 2. microSD card slot microSD card slot, for local record storage 3. Lens 2 Million pixel CMOS sensor with Lens 4. Record Button [...]

  • Page 9

    Grandstream Networks, Inc. GXV3615WP_HD Use r Manual Page 9 of 39 Firmware Version 1.0.1.51 Last Updated: 03/2012 Back Panel: 8. Network Socket 10/100 RJ-45 network port for connecting to Ethernet 9. DC 12V Jack 12V DC power jack, UL Certified. 10. RESET Pinhole Press and hold the Reset button for 15 seconds to Factory Reset the unit 11. Mounting S[...]

  • Page 10

    Grandstream Networks, Inc. GXV3615WP_HD Use r Manual Page 10 of 39 Firmware Version 1.0.1.51 Last Updated: 03/2012 GXV3615WP_HD Sample Connection Diagram This diagram shows how the GXV3615WP_HD connected to Internet. Wi-Fi can be used to connect GXV3615WP_HD to Internet either, but user has to use wired connection to configure the Wi-Fi paramete r [...]

  • Page 11

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 11 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 GXV3615WP_HD Specifications Table 1: GXV3615WP_HD Technical Specifications Video Compression H.264, Motion JPEG , JPEG Image Sensor 1/3.2”, 2-Megapixel CMOS, 1600H x 1200V pixels resolution, excellent low noise levels. Lens Type 1/3?[...]

  • Page 12

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 12 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 I NSTALLATION G UIDE Minimum Recommended Computer System Requirement To install GXV3615WP_HD, you have to have a co mputer, PC recommend. The minim um recommended PC system requirement listed below:  Windows 2000, XP, Windows Vista,[...]

  • Page 13

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 13 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Connect the Camera to network with DHCP server (Reco mmended) The GXV3615WP_HD by default enabled as DHCP client , it will automatically get IP address fro m the network with DHCP server running. User can know the IP address assigned t[...]

  • Page 14

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 14 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Connect to the Camera using Static IP If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the camera to a computer via cross-over cable, using static IP to configure the camera. The defaul[...]

  • Page 15

    Grandstream Networks, Inc. GXV3615WP_HD Use r Manual Page 15 of 39 Firmware Version 1.0.1.51 Last Updated: 03/2012 GXV3615WP_HD Home Web Pag e The Home Page of GXV3615WP_HD shown as Figure 1: Figure 1: Home Page of GXV3615WP_HD 1. Control Console: PTZ Cons ole cont roller for e PTZ function. 2. ZOOM: Zoom in or Zoom out during ePTZ operatio n. 3. F[...]

  • Page 16

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 16 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 GXV3615WP_HD Configuration & L anguage Page  When click the “Configuration” tab, web page will link to page to c onfigure the related parameters of the GXV3615WP_HD.  There are two big categories of settings: Basic Settin[...]

  • Page 17

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 17 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 B ASIC S ETTINGS E XPLANATION System Settings Page This page allow user to configure the system settings of GXV3615WP_HD. Figure 3: System Settings Page  Current System Time: Display tim e current system is running at  Set the Sy[...]

  • Page 18

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 18 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 4-1: Video & Audio Settings Page  On Screen Display (OSD): Display time stamp and text on the video screen. o OSD Tex[...]

  • Page 19

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 19 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Figure 4-2: Video & Audio Settings Page  Primary Stream Settings: o Preferred Video Codec: MJPEG a nd H.264 supported, H.264 re commended. o Resolution: The video resolutio n in pixel used in camera video o Bit Rate: video bit r[...]

  • Page 20

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 20 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 CMOS Settings Page This page allows user to adjust the CMOS para meters: Figure 5: CMOS Settings Page  Flip: Check this will allow video flip 180° vertically in horizontal axis.  Shutter Speed: Camera Shutter Speed. There are si[...]

  • Page 21

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 21 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Networking Setting Page This page allows user to configure network related parameters: Figure 6: Networking Setting Page  IP Address Configuration: Camera IP ad dress configuration o Dynamically Associated via DHCP: Default settin g[...]

  • Page 22

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 22 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Wi-Fi Settings Page This page allows user to configur e Wi-Fi network rela ted parameters: Figure 7-1: Wi-Fi Networking Setting Page  Enable Wi-Fi: If checked and click “Save”, a reboot is required before Wi-Fi start to work. A [...]

  • Page 23

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 23 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 DDNS Settings Page This page allows user to configur e dynamic DNS related paramete rs: Figure 8: DDNS Setting Page  DDNS Active: Enable DDNS by check this field.  DDNS ISP Type: Select the DDSN service provider from the pull-dow[...]

  • Page 24

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 24 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 SIP Setting Page This page allows user to conf igure SIP related parameters. GXV3615WP_HD can be configured as SIP endpoint to ca ll out when alarm trigged; or allow permitted number to call in to check the video if Gr andstream video [...]

  • Page 25

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 25 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012  Authenticate ID: Authenticate ID used by SIP proxy  Authenticate Password: Authenticate password used by SIP proxy  STUN Server: STUN server used to resolve NAT if have  Steam: Which stream used for SIP call.  Preferred[...]

  • Page 26

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 26 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Status Page This page shows the GXV3615WP_ HD operation status: Figure 10: Status Page NOTE:  When SIP account registered, the status will display “ Online ” in Green .  When SIP account unregistered, the status will display [...]

  • Page 27

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 27 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 A DVANCED S ETTINGS E XPLANATIO N The supports all the traditional and adva nced telephony features. User Management Page This page allows user to do user manag ement: Figure 11: User Management Page  Existing User Name: Allow revis[...]

  • Page 28

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 28 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Maintenan ce Page This page allows user to maintain the cam era: Figure 12: Maintenance Page  Restart: When clicked, the camera will reboot or restart  Restore: When clicked, the camera will be reset to factory default, wiping ou[...]

  • Page 29

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 29 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when ala rm trigged: Figure 13: SMTP Setting Page  Enable SMTP: When checked, email clien t is enabled.  SMTP Server: SMTP Email Se[...]

  • Page 30

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 30 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 FTP Settings Page (Upload Alarm) This page allows user to configure FTP paramet ers to upload the alarm o r video recording:: Figure 14: FTP Setting Page  Enable FTP: When checked, built-in FTP client is enabled.  FTP Server: IP [...]

  • Page 31

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 31 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Alarm Server Settings Page (Upload Alarm to supported VMS or HTTP Ser ver) This page allows user to configure alarm HTTP se rver to upload alarms: Figure 15: Alarm HTTP Server Setting Page  Server Name: The name of HTTP server or VM[...]

  • Page 32

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 32 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion dete ction to trigger alarms: Figure 16-1: Motion Detection Co nfiguration Page  Enable Motion Detection: When checked , Motion Detection enab[...]

  • Page 33

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 33 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Upload to Alarm HTTP Server: When checked, alarm will be transfe rred to the HTTP server via HTTP API.  Record Video and Upload to FTP Server: When checked, the alarm will be recorded and FTP to pre-configured FTP server.  Email [...]

  • Page 34

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 34 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Syslog Settings Page (Tr oubleshooting) This page allows user to enable the Syslog to help trouble shooting problems: Figure 17: Alarm Server Setting Page  Syslog Server: Sy slog server IP or Domain Name  Syslog Lever: Lever of s[...]

  • Page 35

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 35 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Record Settings Page (Local DVR Record Sched ule) This page allows user to configure microSD card Re cord Schedule: Figure 18: Record Time Schedule Setting Page  Enable Record Schedule: When checked it will enable Schedul ed Recordi[...]

  • Page 36

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 36 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Live Storage Setting Page (mic roSD card File Management ) This page allows user to manage the reco rded files in microSD card: Figure 19: Live Storage - microSD card File Management Pag e  On Disk Full: Select below two different o[...]

  • Page 37

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 37 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 S OFTWARE U PGRADE Software upgrade can be done via either TFTP, HTTP or HTTPS. The corresponding co nfiguration settings are in the ADVANCED SETTI NGS configuration page . Software Upgrade v ia TTFP, HTTP or HTTPS This page allows use[...]

  • Page 38

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 38 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 Configuration File Download Grandstream SIP Device can be configured via Web Inte rface as well a s via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” i s the TFTP or HTTP/HTTPS server path for configu ration f[...]

  • Page 39

    Grandstream Networks, Inc. GXV3615WP_HD User Manual Page 39 of 39 Firmware Version 1.0. 1.51 Last Updated: 03/2012 R ESTORE F ACTORY D EFAULT S ETTING WARNING! Restoring the Factory Default Setti ng will DELETE all configuration in formation of the camera. Please BACKUP or PRINT out all the setting s before approach to followi ng steps. Grandstream[...]