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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Grindmaster LCD-2A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Grindmaster LCD-2A one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Grindmaster LCD-2A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Grindmaster LCD-2A should contain:
- informations concerning technical data of Grindmaster LCD-2A
- name of the manufacturer and a year of construction of the Grindmaster LCD-2A item
- rules of operation, control and maintenance of the Grindmaster LCD-2A item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Grindmaster LCD-2A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Grindmaster LCD-2A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Grindmaster service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Grindmaster LCD-2A.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Grindmaster LCD-2A item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
0910 Form # AM-328-04 Part # 63543 GRINDMASTER CORPORA TION ™ Liquid Cof fee Dispenser Operation and Instruction Manual for LCD-2A (Ambient Cabinet) & LCD-2R (Refrigerated Cabinet) © Grindmaster Corporation, 2009 Printed in USA T ABLE OF C ONTENTS Prior authorization must be obtained from Grindmaster Corporation for all warranty claims. Intr[...]
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Page 2
Page 2 Model LCD-2R and LCD-2A Introduction The Grindmaster-Cecilware Liquid Coffee Dispensers (LCD-2A) and the Liquid Coffee Chilled Dispenser (LCD-2R) deliver two types of coffee made from liquid concentrate plus hot water . • The dispenser can be set up for continuous draw (by the cup) for self-serve applications, or portion-control to fill ca[...]
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Page 3
Page 3 Model LCD-2R and LCD-2A User Replaceable Part s !"#$%& '($) * )[...]
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Page 4
Page 4 Model LCD-2R and LCD-2A W arning Labels The following warning labels were on your dispenser when it was shipped from the factory . They should remain on your dispenser in good, readable condition at all times. If one of your labels is missing or damaged, order a replace- ment label immediately . Part #62981, Located on lower splash panel on [...]
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Page 5
Page 5 Model LCD-2R and LCD-2A Inst allation W ater Inlet Connection: The National Sanitation Foundation requires the following for an NSF approved water hook-up: 1. A quick disconnect water connection or enough coiled tubing so that the machine can be moved for cleaning underneath. 2. An approved backflow prevention device, such as a double check [...]
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Page 6
Page 6 Model LCD-2R and LCD-2A Inst allation (cont.) Electrical Hook-up: Ensure water connection is made to machine before proceeding and water source is turned ON. The electrical ratings for your dispenser are located on the serial plate on the outside cabinet. For configuration of heater to optional wattages, refer to configuration decal 50524-04[...]
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Page 7
Page 7 Model LCD-2R and LCD-2A 9. Af ter the water tank has completed the fill cycle, the display located on the front door of the dispenser should indicate that the heating element has been activated. Allow 10-60 minutes for the water tank to reach operating temperature. (Note: Heatup time is dependent on water inlet temperature and input wattage [...]
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Page 8
Page 8 Model LCD-2R and LCD-2A Open the door and insert Setup key into keyswitch above cooler compartment. T urn key ¼ turn clock- wise, the display on front of door will say ‘Setup Mode, Press Enter ’. The two ‘Prime’ buttons and the Flush button now become the programming buttons: Prime 1 = UP , Prime 2 = DOWN, Flush = ENTER Press the En[...]
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Page 9
Page 9 Model LCD-2R and LCD-2A “Engineer” Program Settings TO BE PERFORMED BY A QUALIFIED SERVICE TECHNICIAN ONL Y Engineer Mode T o access engineer mode go into Setup mode, when the screen says ‘Setup Mode, Press Enter ’ press the Hot W ater tap – the display will now say ‘Engineer Mode, Press Enter’. The engineer has access to the f[...]
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Page 10
Page 10 Model LCD-2R and LCD-2A “Engineer” Program Settings TO BE PERFORMED BY A QUALIFIED SERVICE TECHNICIAN ONL Y Engineer Mode (cont.) No prod, Stop Sel [Disabled]: No product, stop Selection. If enabled, when the cof fee goes low during a dispense it will stop, giving a low measure. If disabled it will continue with the dispense even if the[...]
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Page 11
Page 11 Model LCD-2R and LCD-2A “Engineer” Program Settings TO BE PERFORMED BY A QUALIFIED SERVICE TECHNICIAN ONL Y Machine Fault Codes (cont.) 6: W ater overheat The thermistor has detected the water is too hot. The boiler element cont actor may have failed short circuit. The machine may be running high W attage Power with a preheater . 7: Lea[...]
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Page 12
Page 12 Model LCD-2R and LCD-2A T o check water flow rate and calibrate the actual mix ratio adjustment to match the programming mix ratio: “Engineer” Program Settings TO BE PERFORMED BY A QUALIFIED SERVICE TECHNICIAN ONL Y Programming Guide for Calibration of Mix Ratio (cont.) IMPORT ANT NOTE REGARDING PORTION OVERRIDE BUTTON: The default time[...]
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Page 13
Page 13 Model LCD-2R and LCD-2A “Engineer” Program Settings TO BE PERFORMED BY A QUALIFIED SERVICE TECHNICIAN ONL Y Programming Guide for Calibration of Mix Ratio (cont.) Worksheet Dispensed W ater 1. _____________ ml 2. _____________ ml 3. _____________ ml Average: _____________ ml W ater Flow Rate = Average ml / Override Portion T ime = ml/se[...]
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Page 14
Page 14 Model LCD-2R and LCD-2A W eekly Cleaning Instructions refer to Figure E NOTE: Some bag-in-box connectors require some disassembly for cleaning and sanitizing NOTE: Some bag-in-box connectors requires some extra steps for cleaning and sanitizing. 1. Remove fitting cap (a) from bag-in-box quick disconnect fitting if applicable. 2. Then, if eq[...]
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Page 15
Page 15 Model LCD-2R and LCD-2A Service and Cleaning Draining the T ank Always empty the tank before shipping. 1. Prep are a minimum 5 gallon (17.5 litre) heat resistant cont ainer to drain the tank water into. 2. Unplug the machine. 3. Remove the drain tray and front access p anel. 4. Locate the silicone drain hose. Put the end of the drain hose i[...]
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Page 16
Page 16 Model LCD-2R and LCD-2A T roubleshooting Guide A troubleshooting guide is provided to suggest probable causes and remedies for the most likely problem encountered. If the problem remains af ter exhausting the troubleshooting steps, cont act Grindmaster- Cecilware T echnical Service Department (800-695-4500, 8am-6pm, M-F). • Only qualified[...]
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Page 17
Page 17 Model LCD-2R and LCD-2A T roubleshooting Guide (cont.) W ARNING: Risk of electrical shock. Disconnect power before removal of any machine access p anels. Problem/Cause Remedy MACHINE DOES NOT POWER UP Machine is unplugged Ensure machine is plugged into power supply Power switch in OFF position Flip power switch to “ON” position (loc[...]
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Page 18
Page 18 Model LCD-2R and LCD-2A Problem/Cause Remedy LCD DISPLA Y INDICA TES “OVERFLOW” NOTE: Water must be drained from the tank below the float switch af ter the fault condition is diagnosed. W ater level probe sensitivity is set too low Increase sensitivity of water fill circuit (see programming notes: W ater Level T rip) Faulty or corroded [...]
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Page 19
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Page 20
Grindmaster® Coffee Grinders and Br ewers • PrecisionBr ew™ Brewing Systems • Espressimo® Espr esso Machines Crathco® Hot Beverage Dispensers • Crathco® Cold and Frozen Beverage Dispensers • AMW Cof fee and T ea Systems T el (502) 425-4776 • Fax (502) 425-4664 • 1-800-695-4500 (USA & Canada only) P .O. Box 35020 • Louisville[...]