Hand Held Products 7900 manual

User’s Guide Dolphin ® 7900 Series Microsoft ® Windows Mobile ™ 2003 Second Edition Software for Pocket PCs[...]

Disclaimer Hand Held Products, Inc. (“Hand Held Pro ducts”) reserves the right to make changes in specifications and other information contained in this document without prior no tice, and the reader should in all cases consult Hand He ld Products to determine whether any such changes have been made. Th e information in this publication does no[...]

Dolphin® 7900 Series User’s Guide iii Chapter 1 - Introduction Required Safety Labels ......................................................................................................... .............. 1-2 Laser Safety Label ............................................................................................................. .......[...]

iv Dolphin® 7900 Series User’s Guide Using the Soft Input Pane l (SIP) ............................................................................................... .......... 4-6 Input Panel Options ............................................................................................................ ........... 4-7 Drawing on the Scr e[...]

Dolphin® 7900 Series User’s Guide v System Tab ..................................................................................................................... ..................... 7-7 About .......................................................................................................................... ................... 7-7 Bac[...]

vi Dolphin® 7900 Series User’s Guide 802.11b Settings ............... ................................................................................................ ................... 9-2 Status Icons .. ................................................................................................................................. 9-2 Status[...]

Dolphin® 7900 Series User’s Guide vii Using the Dialler .............................................................................................................. .................. 11-5 Making a Call .................................................................................................................. ............ 11-5 Receiving[...]

viii Dolphin® 7900 Series User’s Guide Dolphin Mobile Base Hardware Overview ....................................................................................... 14- 2 Front Panel ................. ................................................................................................................. 14-2 Bottom Panel ..............[...]

Dolphin® 7900 Series User’s Guide Rev D 1 - 1 1 Introduc tion Overview Congratulations on the purchase of the Dolphin 7900 mobile computer! You have ma de a wise choice in selecting the Dolphin, a device known worldwide for its ergonom ic form factor, light-weight, rugged design and single-handed data collection capabilities. Ergonomics The pate[...]

1 - 2 Rev D Dolphin® 7900 Series User’s Guide Required Safety Labels Dolphin 7900 mobile computers meet or exceed the requirements of all applicable standards organization s for safe operation. However, as with any electrical equipmen t, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Plea[...]

Dolphin® 7900 Series User’s Guide Rev D 1 - 3 Regulatory and Safety Approvals for all Dolphin 7900 Series T erminals The CE Mark on the product i ndicates that the system has bee n tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Di rective and the 73/23/EE C Low Voltage Directive. For further [...]

1 - 4 Rev D Dolphin® 7900 Series User’s Guide 802.11b and Bluetooth The required safety label that appears on the back of Dolphin 7900 terminals eq uipped with an 802.11b and a Bluetooth radio combination is as follows: Dolphin 7900 Series WW AN Radio - GSM MC-45 & MC-46 Dolphin 7900 Series RF te rminals are designed to comply with the most [...]

Dolphin® 7900 Series User’s Guide Rev D 1 - 5 FCC Compliance Dolphin mobile computers meet or exceed all applicable standards and have been manufactured to the highest level of quality. Dolphin 7900 Series Batch T erminal Dolphin 7900 Series Batch terminal s comply with part 15 of the FCC rules. Operat ion is subject to the following two conditi[...]

1 - 6 Rev D Dolphin® 7900 Series User’s Guide RF , Regulatory , and Safety Agency Approvals for 802.1 1b and Bluetooth RF , Regulatory , and Safety Agency Approvals for GSM MC-45 RF , Regulatory , and Safety Agency Approvals for GSM MC-46 Dolphin 7900 Series 802.1 1b, Bluetooth, and/or GSM MC-45 or MC-46 R&TTE Compliance S tatement Dolphin 7[...]

Dolphin® 7900 Series User’s Guide Rev D 1 - 7 The maximum allowable field strength emitted by the Dolphin is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Dolphin RF has no effect on medi cal devices that meet the IEC specification. Microwaves The radio in the Dolphin RF terminal op erates on the same frequency band as[...]

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Dolphin® 7900 Series User’s Guide Rev D 2 - 1 Getting Star ted Overview The Dolphin 7900 terminal comprises o ne element of an enterprise data collecti on system that includes various models, peripherals, and accessories that you can co mbine to suit your exact needs. The Dolphi n 7900 terminal itself combines the lates t in multi-functional wir[...]

2 - 2 Rev D Dolphin® 7900 Series User’s Guide Dolphin 7900 Radio Configuration Options S tandard Configurations Dolphin 7900 WLAN and WP AN (802.11b and Bluetooth) This terminal features co-located 80 2.11b and Bluetooth radios, which mean s that your terminal contains the capabilities of both radios. Yo u can operate the radios simulta neously [...]

Dolphin® 7900 Series User’s Guide Rev D 2 - 3 Dolphin 7900 Series Peripherals Each of the following items is sold separately to enhance your Dolphin 7900 terminal’s capabilities. Dolphin HomeBase ™ The Dolphin HomeBase charging and co mmunication cradle supports both RS-232 and USB communications, which enable it to interface with the majori[...]

2 - 4 Rev D Dolphin® 7900 Series User’s Guide Dolphin 7900 Accessories Each of the following items is sold separately to enhance your Dolphin 7900 terminal’s capabilities. Dolphin Cable Kits USB and serial cables connect the Do lphin 7900 terminal directly to both a peripheral device for communication and a power source for charging. Dolphin M[...]

Dolphin® 7900 Series User’s Guide Rev D 2 - 5 Using the Dolphin 7900 for the First T ime 1. Unpack the Carton and Verify its Contents , page 2-5 . 2. Install the Main Battery Pack , page 2-5 . 3. Charge the Main and Backup Batteries , page 2-6 . 4. Initialize the Mobile Computer , page 2-6 . 5. Let Autoinstall Run , page 2-7 . 6. Verify Operatio[...]

2 - 6 Rev D Dolphin® 7900 Series User’s Guide 3. Take the battery and insert the end with out the locking tab into the top of the ba ttery well and push down with a hinging motion until the locking tab snaps. 4. Re-attach the handstrap. To Remove the Main Battery Pack Put the terminal in Suspend mode before removing the battery; Suspend Mode , p[...]

Dolphin® 7900 Series User’s Guide Rev D 2 - 7 2. The terminal initializes and the splash screen appears for a few seconds. The Buil d numbers indicate the software versions. 3. The system performs a hard reset. When the display ac tivates again, follow the instructions that appear. Step 5. Align the Screen You are prompted to align the screen by[...]

2 - 8 Rev D Dolphin® 7900 Series User’s Guide On the Today screen, tap the line t hat displays the time and date, The Clock Settings screen appears. Step 8. Verify Operations with Demos For details, see Using the Image Engine on page 5-1.[...]

Dolphin® 7900 Series User’s Guide Rev D 2 - 9 Resetting the T erminal There are two ways to reset the Dolp hin terminal: a soft and a hard reset. Soft Reset (W arm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • T h e t e r m i n a l f a i l s t o r e s p o n d • A f t e r i n s t a l l i[...]

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Dolphin® 7900 Series User’s Guide Rev D 3 - 1 3 Hardware Ov er view System Features Processor The Dolphin 7900 terminal is equipped with an Intel X-Scale 400MHz RISC micropro cessor that runs on a 100 MHz RAM BUS, making it one of the most powerful mobile computers on the market. Operating System Windows Mobile 2003 Second Edition software provi[...]

3 - 2 Rev D Dolphin® 7900 Series User’s Guide Front Panel Features This section describes features on the front panel of the Dol phin 7900 terminal. The following graphic shows a Dolphin 7900 wit h a 25-key keyboard. P ocket PC AL T SCAN ESC OK VOL PG TA B 3 DEF 6 MNO 2 ABC 5 JKL 1 4 GHI 3 PQRS 8 TUV 9 WXYZ , @?! 0 * # SEND END F1 F2 F5 F8 F10 F[...]

Dolphin® 7900 Series User’s Guide Rev D 3 - 3 Audio Jack Dolphin 7900 terminals cont ain a 2.5mm audio jack that supports both speaker (stereo) an d microphone (mono) headsets. Both microphone and speaker are located on the front panel for voice communication that is fully integrated with terminal operation. Speaker The Dolphin 7900 terminal has[...]

3 - 4 Rev D Dolphin® 7900 Series User’s Guide Back Panel Features The following graphic des cribes features on the back panel of the Dolphin 7900 terminal . Batter y Image Engine Window Stylus (in slot) Programmab le Side Button Programmab le Side Button Stylus F astener Hand Strap Slot[...]

Dolphin® 7900 Series User’s Guide Rev D 3 - 5 Image Engine Window Dolphin 7900 terminals have an optio nal image engine that reads and decodes linear, stacked lin ear (PDF417), and 2D matrix bar code symbologies. With the latest CMOS-based technology, th e engine works like a digital camera and enables digital image capt ure, signature capture, [...]

3 - 6 Rev D Dolphin® 7900 Series User’s Guide Side Panel Features The following graphic show s the left, side panel: Programmable Side Button Programmable buttons are located on both side panels. By default, these butto ns activate the image/scan engine as a more ergonomic alternative to pressing the SCAN key on the keyboa rd. These buttons can [...]

Dolphin® 7900 Series User’s Guide Rev D 3 - 7 4. Using the special tool from Hand Held Products , unscrew both screws. Installing a Mini-SD Car d 1. When the access door is open, slid e the mini-SD card into the appropria te slot until it clicks into place. 2. The bottom panel inside the opening di splays the following guide to help yo u insert [...]

3 - 8 Rev D Dolphin® 7900 Series User’s Guide Installing a SIM Car d Note: The SIM card must be activated by the service pr ovider prior to installation. 1. When the access door is o pen, slide the SIM card into the appropriate slot. The guide on the bottom panel inside the opening illustrates t he correct position; see page 3-7 . 2. Replace the[...]

Dolphin® 7900 Series User’s Guide Rev D 3 - 9 Bottom Panel Features Mechanical Connector The bottom panel features a custom , industrial-grade connector with 17 pins. When seated in a Dolphin 7900 Series peripheral, the terminal is powered, the main battery charged, and communication occurs via this connector. All Dolphin 7900 Series peripherals[...]

3 - 10 Rev D Dolphin® 7900 Series User’s Guide Battery Power The Dolphin 7900 features intelligent battery technology with two types of battery power: • The main battery pack installed in the back panel • The backup battery loca ted inside the terminal Both batteries work together to prevent data loss when the terminal is used over long peri[...]

Dolphin® 7900 Series User’s Guide Rev D 3 - 11 Managing Battery Power Data and files saved on the Dolphin terminal may be stored in RAM; therefore, maintain a continuous power s upply to the termina l to help prevent data loss. Letti ng the backup battery become full y discharged causes the terminal to lose all data in RAM. The internal battery [...]

3 - 12 Rev D Dolphin® 7900 Series User’s Guide Checking Battery Power Tap Start > Settings > System tab > Power . The Battery tab opens disp laying the charge status of both the installed Li-ion battery pack and the NiMH backup battery inside the terminal. For more information, see Power on page 7-10. S toring Batteries To maintain opti[...]

Dolphin® 7900 Series User’s Guide Rev D 3 - 13 Dolphin 7900 T echnical Specifications System Arc hitecture Processor: Intel X-Scale PXA255 400MHz Software Development Kits: • Dolphin SDK Add-on for Windows Mobile 2003 Second Edition (Supports Embedded Visual C++ 4.0) • Dolphin .NET SDK for Windows Mobile 2003 Second Edition (Supports Visual [...]

3 - 14 Rev D Dolphin® 7900 Series User’s Guide Operating T emperature: 14 to 122°F (-10°C to 55°C) The terminal can operate in temperatures lo wer than -20°C with potential degradation in performance dependi ng on the application. Storage T emperature: -22 to 176°F (-30°C to 80°C) Humidity: 95% humidity, non-condensing ESD: 15 KVA on all [...]

Dolphin® 7900 Series User’s Guide Rev D 4 - 1 4 Using Dolphin Mobile Computers Overview This chapter provides the basic instructions you need to operate t he Dolphin 7900 terminal. T oday Screen When the terminal powers one for the first time, you see the Today screen. You can also display it by tapping Start and then Today . On the Today screen[...]

4 - 2 Rev D Dolphin® 7900 Series User’s Guide Using the T ouch Screen Hand Held Products recommends using screen protectors to protect the touch screen; especially when used with applications that require high-volume interfacing with the touch screen. Screen protectors help pr event damage to the touch screen display and are easily installed. Sc[...]

Dolphin® 7900 Series User’s Guide Rev D 4 - 3 Adjusting the Backlight The backlight for the color display is user -defined. There are two tabs - one for Batt ery and the other for External power. The options on each tab are the same. Go to Start > Settings > System tab > Backlight . Backlight settings open displaying the Battery tab. Th[...]

4 - 4 Rev D Dolphin® 7900 Series User’s Guide Communication Options Mechanical Connector The 17-pin, industrial-grade, mechanical connector on the bo ttom panel is designed to work only with communication and charging peripherals sold/manufactured by Hand Held Products. For more information about the connector, see Mechanical Connector on page 3[...]

Dolphin® 7900 Series User’s Guide Rev D 4 - 5 Radio Options Dolphin 7900 terminals can be co nfigured with a combination of the following radios: • 802.11b - Wireless LAN (WLAN) Communications with 802.11b (see page 9-1) • Bluetooth - Wireless PAN (WPAN) Communications with Bluetooth (see page 10-1) • GSM/GPRS - Wireless WAN (WWAN) Communi[...]

4 - 6 Rev D Dolphin® 7900 Series User’s Guide Disabling Radios To disable all radios, select None and tap Apply . Using the Soft Input Panel (SIP) Use the SIP to enter information in any pr ogram on the Dolphin terminal. You can ei ther type on the soft keyboard or write on t he touch screen using Letter Recognizer or Bloc k Recognizer. In eithe[...]

Dolphin® 7900 Series User’s Guide Rev D 4 - 7 Tap the arrow next to the Input Panel button and then Block Recognizer and write a letter in the box. When you write a letter, it is converted to typed text that appears on the screen. Selecting T ext To edit or format typed text, se lect it by dragging the stylus across the te xt. Then, use the comm[...]

4 - 8 Rev D Dolphin® 7900 Series User’s Guide W riting on the Screen You can use your stylus to write directly on the screen as you would on paper. To write on the screen, tap the Pen button to switch to writing mode. This action displa ys lines on the screen to help you write. Note: Some programs that accept writing may not have the Pen button.[...]

Dolphin® 7900 Series User’s Guide Rev D 4 - 9 For example, selected drawings c an be resized, while writing cannot. S tatus Icons Note: The Notification icon displays if more notification ic ons need to be displaye d than there is room to display them. Tap the icon to view all notification icons that cannot be displayed. Notifications Notificati[...]

4 - 10 Rev D Dolphin® 7900 Series User’s Guide Using Find The Find feature helps you quick ly locate information. Tap Start > Programs > Find . Enter the text you want to find, select a data type, and then tap Go to start the search. Using File Explorer You can also use the File Explorer to find fi les and organize these fi les into folder[...]

Dolphin® 7900 Series User’s Guide Rev D 5 - 1 5 Using the Image Engine Overview The Dolphin 7900 terminal houses a compac t image engine that instantly reads all pop ular 1D and 2D bar codes and supports omni-directional aiming and decoding for gr eater flexibility in real-world settings. The image engine can also capture digital images, such as[...]

5 - 2 Rev D Dolphin® 7900 Series User’s Guide Bar Code Symbologies Supported The Dolphin 7900 supports the fo llowing bar code symbologies: Symbology T ype Symbology Name 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (P ARAF) Code 93 Code 128 EAN with Add-On EAN with Extended Coupon Code EAN-13 Interleaved 2 or 5 Matrix 2 of [...]

Dolphin® 7900 Series User’s Guide Rev D 5 - 3 Activating the Engine The Dolphin 7900 terminal offers the fo llowing options to activate the engine: • The SCAN key located in the center of both keyboards for easy acce ss from either hand; see SCAN key on page 3-2. • The buttons located on each side panel; see Side Panel Features on page 3-6. [...]

5 - 4 Rev D Dolphin® 7900 Series User’s Guide Sample Bar Codes Use the following bar codes to verify decoding. Each bar co de displays a text message on the screen when scanned. Omni-Directional Scanning Dolphin terminals support omni-directional scanning. The red high-vis aiming pattern fr ames the bar code to provide you with th e best scannin[...]

Dolphin® 7900 Series User’s Guide Rev D 5 - 5 Capturing Images The image-capture process is an intuitive, split-second operation for experienced users. By follow ing the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environment s. Image Preview When the i[...]

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Dolphin® 7900 Series User’s Guide Rev D 6 - 1 6 Using the K eyboards Overview The Dolphin 7900 Series features two keyboard options: Both ke yboards are recessed under the ov er la y for maximum dura bility and backlit for maximum vi ewability in various lighting conditions. Keyboard overlays are color-coded to indicate the functions performed o[...]

6 - 2 Rev D Dolphin® 7900 Series User’s Guide Using the Function Keys Function keys are those keys that perf orm specific functions and usually have the name of the function they perform. Using the Navigation Keys Located in the center of each keyboard for easy access with either hand, the navigation keys enable you to navigate the cursor throug[...]

Dolphin® 7900 Series User’s Guide Rev D 6 - 3 The up and down arrows can be used for • Volume up and down commands when pressed in combination with the blue modifier key, or • Page up and page down commands when pressed in combination with the red modifier key. Other functionality varies accord ing to the application in use. Using the Modifi[...]

6 - 4 Rev D Dolphin® 7900 Series User’s Guide 25-Key Numeric Keyboard The following graphic displays the 25-key numeric keyboard. Alpha Mode The 25-key keyboard defaults to numeric mode. Numeric mode is w hen you type numbers with the number keys. Alpha mode is when you type letters or char acters with the number keys. To toggle between numeric [...]

Dolphin® 7900 Series User’s Guide Rev D 6 - 5 Blue Key Combinations Alpha Mode - Double-tap the Blue modifier key Functions - Press the Blue key once in combination with the next key. Red Key Combinations Key Character (lower case) Character (upper case) 1 _ = / _ = / 2 abc ABC 3 def DEF 4 ghi GHI 5 jkl JKL 6 mno MNO 7 pqrs PQRS 8 tuv TUV 9 [...]

6 - 6 Rev D Dolphin® 7900 Series User’s Guide Red + 6 F6 Red + 7 F7 Red + 8 F8 Red + 9 F9 Red + 0 F10 Red + * # Ke y Combination Function/Special Character[...]

Dolphin® 7900 Series User’s Guide Rev D 6 - 7 36-Key Alpha Keyboard The following graphic displays the 36-key alpha keyboard. NUM Lock Key The 36-key keyboard defaults to alpha mode . Alpha mode is when you type letters with the letter keys. Numeric mode is when you type numbers or characte rs with the letter keys. To toggle between alpha and nu[...]

6 - 8 Rev D Dolphin® 7900 Series User’s Guide Blue Key Combinations Red Key Combinations NUM Key Combinations Pressing the Num key once switches the keyboar d to numeric mode. Ke y Combination Function Blue + Backlight Power Blue + Left Arrow Send Blue + Right Arrow End Blue + Up Arrow Volume up Blue + Down Arrow Volume down Ke y Combination Fun[...]

Dolphin® 7900 Series User’s Guide Rev D 6 - 9 Note: You do NOT need to press and hold th e NUM key when pressing the next key. Numeric Shift in Numeric Mode When typing in numeric mode, tappi ng the Blue modifier key acts like a Shift key that enables you to type special characters in addition to those indi cated on the overlay. WX @ YZ # Key Ch[...]

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Dolphin® 7900 Series User’s Guide Rev D 7 - 1 7 Settings Overview Customized settings are availabl e on the Start menu. Go to Start > Settings and settings screen open s displaying the Personal tab. Settings consists of three tabs: Personal, System, and Connections. Tab Description Personal Customizes buttons, set SIP options, and adjust head[...]

7 - 2 Rev D Dolphin® 7900 Series User’s Guide Personal T ab To access the Personal tab, go to Start > Settings . The screen opens displa ying the Personal tab. Icon Description Buttons Program the side buttons to perform specific tasks. For more information, see Buttons on page 7-3. . Headset Adjust audio settings for headset use; see Headset[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 3 Buttons Buttons programs both keyboard buttons a nd the side buttons to launch applicati ons or execute commands. The default button assignments that appear on the Buttons window are inactive until you enable the HotKeys Power Tool. T o Enable HotKeys 1. Tap Start > Power Tools and tap the HotKeys[...]

7 - 4 Rev D Dolphin® 7900 Series User’s Guide Headset Control The Headset Control setting adjus ts headset audio settings. Stereo headphone Select this option if you are using a headset for audio ou tput only. If so, you need to use the microphone on the terminal ( Microphone , page 3-3 ) for audio input; i.e., listen via the head set and speak [...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 5 Menus - Adding a Program to the S tart Menu You can add existing programs yo u use often, such as File Explorer, to the Star t menu for faster access. You are not installing the program, just allowing access to it from the Start menu. Note: The Start menu can hold on ly seven applications total. Usin[...]

7 - 6 Rev D Dolphin® 7900 Series User’s Guide 3. Navigate to the Windows folder and open the Start Menu (My Device > Window s > Start Menu), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu. 4. Tap the Start menu to verify that the program now appears on it. Using ActiveSync on the Desktop Computer Here, y[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 7 System T ab The System tab enables you to verify and sometimes alter system parameters . To access the System tab, go to Start > Settings > System tab. Tap the appropriate icon to open that system setting. About The About system setting displays specific information about what is loaded on the [...]

7 - 8 Rev D Dolphin® 7900 Series User’s Guide CPU Speed This system setting enables you to see and change the current speed of the Central Processing Unit (CPU). The default is High Speed at 400MHz. Low Speed is 200MHz. To change the default, se lect Low Speed and tap OK . A message appears confir ming the new CPU speed. Tap OK to save the chang[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 9 Storage Card Tab This tab displays the current capacity and usage st atistics of the selected memory type; IPSM or Storage Card. Select the memory type from the dr op-down list. IPSM is se lected by default. IPSM Short for Intel Persistent Stor age Manager, this is14MB of on- board Flash memory that [...]

7 - 10 Rev D Dolphin® 7900 Series User’s Guide • Tap Stop All to automatically stop all running programs. Anytime you stop a running program, it fr ees up RAM memory. Be advised that, when you stop a program here, any unsaved data in that program is lost. To free up me mory without risking data loss, return to the running program, sa ve your d[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 11 Note: You can also set automatic turn-off time s for the terminal to conserve power. Whe n the device is “tur ned off,” that means that it goes into suspend mode. Fo r more information on suspend mode, see Suspend Mode on page -9. Regional Settings Regional Settings enables you to customiz e the[...]

7 - 12 Rev D Dolphin® 7900 Series User’s Guide Remove Programs The Remove Programs settings enables you to remove programs installed on the term inal. Use this setting to troubleshoot when you receive messages that the device is out of memory. The programs removed ar e removed from RAM memory. Any program (usually *.cab or *.dll files) stored in[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 13 Alignment tab The Screen system setting opens to the Alignment tab. On this tab, you can re-align t he screen. Remember, you first align the screen at bootup. You would need to re-align the screen again if tapping buttons or icons with the stylus no longer seems to work appropriately. For more infor[...]

7 - 14 Rev D Dolphin® 7900 Series User’s Guide This is the default font size setting. To change the font size, move the slider toward Smallest or Largest. The Example text changes to reflect the font change. Tap OK to save the new font size setting. Default Font Size Largest Font Size[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 15 Connections T ab The Connections tab enables you to m anage your network connections. Icon Tapping this icon… Beam Enables you to verify and adjust the in frared settings of the IrDA port; see Using Infrared on page 8-5. . Connections Enables you to configure network connections. This is the conne[...]

7 - 16 Rev D Dolphin® 7900 Series User’s Guide Opening the Connections Manager To open the connect ions manager, tap Connections . The connection manager op ens displaying the Tasks tab. The connections manager consists of two tabs: Tasks and Advanced. Task Tab The Task tab enables you to confi gure and manage your My Work Network settings. Clic[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 17 • TCP/IP settings. 2. Use a NULL modem cable to connect to an external modem. 3. Tap Start > Settings > Connections tab > Connections > Task tab. 4. Tap Add a new modem connection . The Make New Connect ion screen appears. 5. Enter a name for the connection , such as "My Connectio[...]

7 - 18 Rev D Dolphin® 7900 Series User’s Guide General Tab Use the General tab to change the conne ction speed. Wait for dial tone, dial, then wait for credit card, add dial-string modem commands, or cancel call after a set number of seconds. Port Settings Tab The Port Settings tab has options that should be left alone unless indicat ed otherwis[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 19 Servers Tab Finally, if your ISP requires special DNS or WINS information, enter it into the Servers tab. Connecting to Y our ISP 1. Tap Start > Settings > Connections tab > Connections to open the connections manager. 2. Tap Manage existing connections . 3. Tap and hold on the applicabl e [...]

7 - 20 Rev D Dolphin® 7900 Series User’s Guide 3. Tap Exceptions . The Work URL Exceptions screen opens. 4. Enter the Work URL and tap OK . Setting up a Pr oxy Server Connection for W ork Connections If you are connected to your ISP or privat e network during synchronization, the termi nal should download pr oper proxy settings during synchroniz[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 21 2. Under the My Work Network heading, tap Add a new VPN server connection . 3. Enter the requested informatio n including VPN type and tap Next . 4. Indicate whether a pre-install ed certificate should be used or rather a pre-shared key and tap Next . 5. Enter your login details. If finished, tap Fi[...]

7 - 22 Rev D Dolphin® 7900 Series User’s Guide • Enter Server DNS/WINS information in the Servers tab. Connecting to a VPN Server 1. Go to Start > Settings > Connections tab > Connections . 2. Select Edit my VPN servers . 3. Tap and hold on the server, then select Connect on the popup menu. (Note that through this screen you c an dele[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 23 Establishing Dialing Rules 1. Tap Start > System > Connections tab > Connections > Advanced tab ( see page 7-16 ). 2. Tap Select Location . 3. Select Use dialing rules . By default two dialing rules profiles exist: Home and Work. 4. Tap Edit to configure either profile. (You can define y[...]

7 - 24 Rev D Dolphin® 7900 Series User’s Guide 6. Tap Dialing Patterns to change how dialing occurs. 7. Following the format of "e" represents country code, "f" represents area code, and "g" represents the number, enter how local, long distance, and internat ional calls should be dialed. Tap OK to save your changes.[...]

Dolphin® 7900 Series User’s Guide Rev D 7 - 25 3. If you make a change on one of these tabs, tap OK . The following message appears: 4. You must perform a soft re set to update the registry; see Soft Reset (Warm Boot) on page 2-9. . During the soft reset, the new registry entries created by the changes can be read by the applica tions that need [...]

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Dolphin® 7900 Series User’s Guide Rev D 8 - 1 8 Communic ations Overview You can exchange information between your Dolphin terminal and other mobile devices, a desktop computer, a network, or the Internet using the follow ing connection options: • Connect to a desktop computer and synchronize via Microsoft Ac tiveSync v3.7 or higher; see page [...]

8 - 2 Rev D Dolphin® 7900 Series User’s Guide Using ActiveSync Using Microsoft ActiveSync, you can synchronize and tr ansfer information between your desktop computer and Dolphin terminal. The most current version of ActiveSync can be downloaded from www.microsoft.com. Additional Capabilities With ActiveSync, you can also: • Back up and restor[...]

Dolphin® 7900 Series User’s Guide Rev D 8 - 3 To initiate synchronizat ion the first time, tap Start > Programs > ActiveSync . The synchronization process begins. Note: If you have a wireless LAN ca rd, you can synchronize remotely. After the first synchronization, when usin g Dolphin peripherals such as the HomeBase or Mobile Base, synchr[...]

8 - 4 Rev D Dolphin® 7900 Series User’s Guide The terminal is now treated as a mass stor age device, and transferring files is as simp le as dragging and dropping or copying and pasting as you would fo r moving files between folders on your hard drive. Adding Programs to the T erminal Using ActiveSync When selecting programs, verify that the pro[...]

Dolphin® 7900 Series User’s Guide Rev D 8 - 5 Using Infrared Dolphin 7900 terminals contain an IrDA port on the top panel (see IrDa Port on page 3-2) . Using the IrDA port, you can send and receive data between the termin al and other devices equipped wi th infrared. This can include, but is not limited to, Windows Mobile information such as Con[...]

8 - 6 Rev D Dolphin® 7900 Series User’s Guide V erify That Beam Settings Are Set to Receive The Beam Settings must be set to receive for the terminal to receive data from other infrar ed devices. To verify, tap Start > Settings > Connections tab > Beam . The Beam Settings window s hould appear as follows: Sending and Receiving To send o[...]

Dolphin® 7900 Series User’s Guide Rev D 8 - 7 T roubleshooting If the Beam Settings are not set to receive or you’ve aligned two IrDA ports and the terminal is still not receiving, go to Start > Programs > Infrared Receive . The terminal searches for the sending device. If the terminal cannot find the sendin g device, the followi ng mess[...]

8 - 8 Rev D Dolphin® 7900 Series User’s Guide Using an ISP The communication software for creating an ISP connection is already installed on your device. Your service provider should provide the software needed to install other services, such as paging and fax services. After you are connected, you c an send and receive e-mail mess ages by using[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 1 9 Wireless L AN ( WLAN) Communications with 802.11b Overview Dolphin terminals are available with an on- board 2.4 GHz 802.11b WLAN (Wireless Local Area Network) radio that uses Direct Sequence Spread Spectrum (DSSS) technology to spread the signa l continuously over a wide fr equency band at a data [...]

9 - 2 Rev D Dolphin® 7900 Series User’s Guide 802.1 1b Settings You can access the configuration utility two ways: 1. Tap Start > Settings > System tab > 802.11b Settings . The icon appears on the System tab only if ther e is an 802.11b radio in stalled on the terminal. 2. Tap the Status icon in the system tray - see Using the Status Ic[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 3 St a t u s T a b 802.11b Settings always opens to the Status tab. Field Description Current Channel Shows the RF channel currently used by the r adio. Current TX Rate Shows the current transmit rate. This can be 1 Mbps , 2 Mbps, 5.5 Mbps, or 11 Mbps . Disable/Enable Radio T ap this button to disab le[...]

9 - 4 Rev D Dolphin® 7900 Series User’s Guide Ping Utility Window Config T ab The Config tab provides a list of all APs and peer stations in range. Use the list to create and edit SSID profiles for APs tha t you want the terminal to associate with. Preferred Profiles The Preferred Profiles section displays a list of yo ur preferred profiles, the[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 5 This section contains several icons th at enable you to a dd and configure APs. Active SSIDs This table shows all APs or peer stat ions (creator of IBSS) in the vici nity of the terminal that accept broadcast associations. Each record displays information in the following six columns (Scroll right to[...]

9 - 6 Rev D Dolphin® 7900 Series User’s Guide 2. In the Preferred Profile list, select the SSID and tap Edit . 3. Follow the same process for creating a profile. 4. When configuration is complete, tap OK . 5. The SSID and its profile are adde d into the Preferred Profiles list. If you’re adding an SSID with the WEP Key turned off, the Settin g[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 7 Authentication Tab On the Authentication tab, you configure the WEP encryption key for secure wireless communication. To use WEP, the encryption key must be configured as part of the profile bef ore connecting. For more information about configuring a profile, see To Create a New Profile on page 9-6.[...]

9 - 8 Rev D Dolphin® 7900 Series User’s Guide T o Delete a Pr ofile Profiles may be deleted either from the Pref erred List or from the Preferred List and Registry. To delete a profile, select (hi ghlight) a profile and tap the Delete button and the following screen displays: From the pop-up window select th e option of your choice and tap Yes t[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 9 About T ab The About tab displays Version Number and time of build for Network Driver, Co nfiguration Utility, and NIC Firmware. Using the S tatus Icon You access the 801.11b Settings by tapping the Status icon once on the Today screen . The following menu pops up: Note: The Status Icon cha nges to a[...]

9 - 10 Rev D Dolphin® 7900 Series User’s Guide 802.1 1b W ireless Security Supplement AEGIS Client ® offers the most comprehensive IEEE 802.1X supplicant fo r securing wired and wireless networks. The Client is a standards-based implementation of IEEE 802.1X and can be configured to work with almost any network equipment - wired or wireless - t[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 11 • TLS/SmartCard • TTLS • PEAP There is a worksheet for each meth od. The worksheets provide space to record th e required Client configuration information to set up the Client to match specific Exte nsible Authentication Protocol s (EAP). The forms are design ed so that hard copies can be fill[...]

9 - 12 Rev D Dolphin® 7900 Series User’s Guide ____ No. ____ Yes. 5. What is the name of the server? _____________________________ This usually includes the server’s domai n, for example: server.big_school.edu. TTLS W orksheet To configure with TTLS auth entication, you need to know: 1. Use Windows user name and password for auth entication? ([...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 13 10. What is the name of the server? This usually includes the server’s domain, for example: server.big_s chool.edu. ________ _____________________ PEAP W orksheet To configure AEGIS Client with PEA P Authentication, you need to know: 1. Use Windows user name and password for auth entication? (Appl[...]

9 - 14 Rev D Dolphin® 7900 Series User’s Guide Opening the Client To access the client the first time, tap Start > Programs > Meetinghouse AEGIS Client . After the Client has been activated, you can tap the icon in the lowe r left corner of the command bar. Icon Indicators The color of the icon indicates th e status of the controlled ports[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 15 Main Screen On the terminal, open the C lient. The main screen opens displaying a list of ports on the system’s netw ork interface cards, You manage ports on this screen. Port S tatus Icon The main screen contains a port st atus icon to the left of each po rt listed. The color of this icon indicat[...]

9 - 16 Rev D Dolphin® 7900 Series User’s Guide Vi e w M e n u To access the View menu, tap View . The Standard and Advanced Views control the number of columns displayed in the main menu. Start/Stop Star ts or stops 802.1X authentication. After you finish the initial configur ation, tap the network interf ace and tap Start. If the por t is alrea[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 17 Help Menu Tapping Help opens the help menu. Select Online Help to access online help. Select About to review software version information. S tatus Bar The status bar at the bottom of the ma in screen indicates the connection status between the network card and the AP. The status bar displays one of [...]

9 - 18 Rev D Dolphin® 7900 Series User’s Guide Port Menu On the main screen, tapping on a port opens a popup menu that allows the port to be enabled or disabled, configured, or deleted . Port Menu Options The port menu enables you to use 802.1X auth entication, change the port configuration, or remove it from the port list. If ther e are no entr[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 19 Configuration Scr eens Both Client Configuration and Port Settings areas lead you through a series of setu p screens. The following diagram displays th e different screens and how they are related: Client Configuration Ar ea Each user account needs to define the pr otocol and the credentials used to[...]

9 - 20 Rev D Dolphin® 7900 Series User’s Guide User T ab The User settings tab defines the protocol and the credentials used to authenticate a user. Field Description Profile Multiple user credential profiles can be created f o r use when the user roams from one networ k to another . The drop-down list contains existing authentic ation credentia[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 21 Use certificate This is the certificate to be used dur ing authentica tion. A cer tificate is required f or TLS, optional f or TTLS and PEAP , and unused by MD5 and LEAP . Theref ore, this option become s activ e only when TLS, TTLS, or PEAP is selected as the A uthentication type. If Use certificat[...]

9 - 22 Rev D Dolphin® 7900 Series User’s Guide System T ab The System Settings tab controls logging and the port manger timeout period. Field Description Log Level These settings control the detail of the log message s generated b y the Client. Each lev el is cumula- tive . By default, all errors , war nings , and informati on ev ents are logged[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 23 Server T ab The Server identity tab defines the credentials the client uses to authenticate the server during TLS/TT LS/PEAP authentication message exchange. The Client uses this information to verify that the Client is communicating with a trusted server. Port Settings Area In the Port Settings are[...]

9 - 24 Rev D Dolphin® 7900 Series User’s Guide W ireless Networks T ab Field Description A vailable Netw orks Displa ys the networks the ter minal recognizes as av ailable to connect to . When the Client is first installed, there are no entries in the Av ailable Networks list. Scan Displa ys a list of networks br oadcasting their a vailability .[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 25 Protocol T ab The Protocol tab configures parameters that apply to all the networks the selected port connects to. Field Description Protocol Settings These are the timer inter v als and retr y settings defined in the 802.1 X standard. The y deter mine how long the supplicant state ma chine will wai[...]

9 - 26 Rev D Dolphin® 7900 Series User’s Guide Adding a W ir eless Network Configuration To add a wireless network configuration, on th e main screen, tap and hold on the port, tap Configure on the Port popup menu, then tap Add in the Network Configurations section of the Wireless Networks tab. The Network Profile screen opens displaying the Pro[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 27 WEP Mgmt T ab The WEP Mgmt tab enables you to set WEP parameters for each port. Field Description Pro vide encryption key d ynamically This option is selected by def ault. If this option is selected, the other WEP settings on this page are disabled. T o enter a custom WEP , de-select this option. Th[...]

9 - 28 Rev D Dolphin® 7900 Series User’s Guide WP A Settings T ab The WPA Settings tab enables y ou to configure WPA settings. Logging The event log is an ASCII text file named “LOG8021X.TXT” located in the directory def ined by the WINDIR environment variable (usually the Windows directory). The informat ion the log records is determined by[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 29 Installing Certificates with CertAdd Certificate Requirements During configuration, you may ha ve specified one or two certificates to use during the authentication process. The specified identity should match the Issued to field in the certificate and s hould be registered on the authen tication se[...]

9 - 30 Rev D Dolphin® 7900 Series User’s Guide The wireless network interface appears , but when I select it and go to the "configure" menu, the Scan button is disab led. Power up the radio; see Enabling Radios and Radio Combinations on page 4-5. The client is not attach ing to the correct AP . The default network profile instructs the[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 31 How 802.1X W orks The network elements in the above graphics are those involved in a typical wireless LAN. When 802.1X is running, a wireless device must authenticate itself with the AP in order to get access to the Existing LAN. With re spect to the terms used in the 8 02.1X standard, APs (APs) fun[...]

9 - 32 Rev D Dolphin® 7900 Series User’s Guide T ypical Message Exchange Using TTLS and PEAP The above graphic shows a typical message fl ow for a TTLS transaction. TTLS authentication comprises two phases. In Phase 1, TLS is used to authenticate the TTLS serv er to the client. The TTLS server may optionally reques t authentication of the clie n[...]

Dolphin® 7900 Series User’s Guide Rev D 9 - 33 Dynamic Session Specific Wireless Encryption Keys There have been many published reports recently about the lack of security pr ovided by the Wired Equivalent Privacy (WEP) protocol. One of the problems with WEP is that the shared key us ed by the station and the AP is inherently static. That is, th[...]

9 - 34 Rev D Dolphin® 7900 Series User’s Guide Differences Between Protocols Security Feature MD5 Challenge TLS TTLS PEAP LEAP Client -side certificate required? No Ye s No No No Server-side certificate required? No Ye s No Ye s No Dynamic WEP Re-keying No Ye s Ye s Ye s Ye s Mutual or One-way A uthentication? One-wa y Mutual Mutual Mutual Mutua[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 1 10 Wireless P AN ( WP AN) C ommunications with Bluetooth Overview Dolphin terminals are available with a Blue tooth radio for WPAN (Wireless Personal Ar ea Network) usage. When the Dolphin is first initialized, the *.cab file an d module for Bluetooth are installed. Enabling the Bluetooth Radio Befo[...]

10 - 2 Rev D Dolphin® 7900 Series User’s Guide 1. Tap on the Bluetooth icon on the Today screen. Select Advanced Features then My Bluetooth Device . Note: If you installed OBEX, the menu also lists Transfer via Bluetooth. 2. The My Bluetooth Device screen appears. Tap on the COM Ports tab. 3. As needed, view and/or enable/disable the Bluetooth C[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 3 3. Follow the Bluetooth Device Discovery Wi zard to search for Bluetooth devices near by. When prompted, select the device type you seek. 4. When the search is complete, a screen reports the discover ed Bluetooth devices. Check the box next to any device you wish to save information about, (i.e., an[...]

10 - 4 Rev D Dolphin® 7900 Series User’s Guide 2. Tap and hold your stylus on the Bluetooth device you want to bond with. In the pop-up menu, select Bond . 3. Alternatively, after sele cting a device, tap on the Bond icon. Or tap on Device , then select Bond . 4. The Bluetooth Device Bonding Wizard launches. Follow the wizard to bond with your s[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 5 6. If the remote device is set up to accept bonding, a Bluetooth Passkey screen appears. To co ntinue bonding, enter the correct passkey and tap Reply . 7. When you have successfully bo nded with the other device, tap Finish . V iew Device Properties Follow these steps to view the prope rties of an [...]

10 - 6 Rev D Dolphin® 7900 Series User’s Guide 2. Tap on the tab for the type of device you would like to set a favorite for. If needed, use the arrow buttons to scroll and fi nd the tab you need. Note: Tabs appears only for COM ports you ha ve enabled. To enable a port, refer to th e “Assign COM Ports” section earlier in this chapter. 3. To[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 7 2. Tap and hold your stylus on the device you wish to delete. In the pop-up menu, select Delete . T urn Radio T ransmitter ON/OFF You may want to turn off the ra dio transmitter to save power or if you are entering an area with radio restrictions (e.g., an a irplane). 1. Tap on the Bluetooth icon in[...]

10 - 8 Rev D Dolphin® 7900 Series User’s Guide (a) When you tap on Bluetooth ActiveSync , a screen appears that allows you to choose which computer to connect to in your Bluetooth Devices folder. Choose a comput er from the list and tap Select, or tap Find to search for another computer. Note: If the computer you want to connect to is not listed[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 9 (d) The Connect To screen appears, reporting that it is trying to connect to Wireless ActiveSync. (e) After a successful connection is made, the status screen reports Con nected. Now you are ready to synchronize, if desired. Bluetooth LAN Access This section explains how to use the Bluet ooth LAN Ac[...]

10 - 10 Rev D Dolphin® 7900 Series User’s Guide (a) When you tap Bluetooth LAN Access , the device automatically tries to c onnect with your favorite access point. (b) If your LAN requires a passkey, a screen appears, asking for the pass key. Enter the passkey, then tap OK . (c) After a successful connection is made , the status screen reports C[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 11 OBEX This section explains how to use the OBEX (object exchange) application to trade business cards, cont acts or files with another Bluetooth device that supports OBEX. Bluetooth OBEX application supports five operations: • Exchange Business Cards • Send a Contact • Send a File • Browse R[...]

10 - 12 Rev D Dolphin® 7900 Series User’s Guide 3. Now you are ready to exchang e business cards. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Exchange Business Cards . 4. If your device has no devi ces in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetoot[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 13 4. If your device has no devi ces in the Bluetooth Devices Folder, then it begins to search for Bluetooth devices nearby. 5. Select the Bluetooth device you wi sh to send the contact( s) to. If the desired dev ice is not listed, tap Find . 6. Your device processes and sends the contact(s). Send a F[...]

10 - 14 Rev D Dolphin® 7900 Series User’s Guide 4. Select the Bluetooth device y ou wish to send a file. If the de sired device is not listed, tap Find . 5. In the next screen, tap on the file you wish to send. You can use the Folder and Type drop-down menus to search for your file. Also, you can scroll horizontally to view the folder, date, siz[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 15 2. Now you are ready to browse the remote device. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Browse Remote Device . 3. If your device has no devices in the Bluetooth Devices Folder that supports OBEX File Transf er, then it begins to search for Bluetooth devices [...]

10 - 16 Rev D Dolphin® 7900 Series User’s Guide Send/Receive File(s) or Folder(s) • Single-tap items to select them for transfer. • Double-tap on a folders to open it and see its contents. 1. Select the file(s) or folder(s) that you wish to transfer. You can se lect items from only one device per transfer session. 2. There are two different [...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 17 Delete File(s) or Folder(s) 1. Select the items you wish to delete. You ca n only delete items from one device at a time. 2. Tap on the File menu. Select Remote device or Local device , wherever the items are located, then tap Delete remote item(s) or Delete local item(s) , as applicable. 3. Tap an[...]

10 - 18 Rev D Dolphin® 7900 Series User’s Guide Exit Bluetooth File Explorer To exit the Bluetooth File Explorer, tap File > Exit . Receive Contact or File 1. Tap on the Bluetooth icon. In the pop-up menu, tap Transfer via Bluetooth > Receive Contact or File . 2. The Receive Contact or File status screen appears. Y our device waits two min[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 19 Assign a Dialing Prefix If you have not already assigned a dialing prefix during the install process, yo u can do so by following these steps: 1. Tap Start > Settings > System tab > Dialer . 2. Select the appropriate Dialing Prefix, then tap OK . Using the Dialer 1. To use the dialer, the [...]

10 - 20 Rev D Dolphin® 7900 Series User’s Guide 5. Your device connects to your phone and begins dialing. The Dialer can dial a phone nu mber containing any of the foll owing non-numeric characters: * # + ./!@ - s p a c e A B C D T P W The following string can also be included in a phone number: (',') The Dialer cannot dial a phone nu[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 21 (c) Preparing your Bluetooth passkey. 4. When the search is complete, a list of the discovered Bluetooth phones ap pears. Choose the phone yo u wish to connect to, and tap Select . A service discovery phase begins, about 5-10 seconds. 5. As prompted in the next screen, prepare your phone for bondin[...]

10 - 22 Rev D Dolphin® 7900 Series User’s Guide 3. As directed on the next two screen s, assign the phone a unique name, se t the phone to Discov erable mode, and tap Next . 4. The device searches for the phone. W hen the search is over, a list of t he discovered Bluetooth phones appears. 5. Choose the phone you want to connect to, and tap Selec[...]

Dolphin® 7900 Series User’s Guide Rev D 10 - 23 1. Tap Start > Settings > Connections tab > Connections . 2. In the top field, select Internet Settings and tap Modify . Then, tap New . 3. Name=A name that you will re member for future connections. Modem= Bluetooth Phone . Baud Rate= 115200 . 4. Tap Next . 5. In the Phone number field, e[...]

10 - 24 Rev D Dolphin® 7900 Series User’s Guide • Scroll to the right tab to access the Paired devices list. Highlight your mobile computer, then press OPTIONS. • Scroll to Set as author ized, then press SELECT. • In the confirmation screen, press YES. Automatic Connections for Nokia 6310/8910/8910i: • On the phone, press MENU. • Scrol[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 1 11 Wireless W AN ( WW AN) Communications with GSM/GPRS Overview Dolphin terminals can be co nfigured with a Siemens ® GSM/GPRS tri-band radio module for Wireless WAN connectivity. GSM GSM stands for Global System for Mobile communi cations. It is an open, non-proprietary wireless wide area networki[...]

11 - 2 Rev D Dolphin® 7900 Series User’s Guide SIM Card SIM stands for Subscriber Inform ation Module. A SIM card stores the subscrib er's personal information, GSM/GPRS radio settings, security key, contacts, etc. SIM cards can be installed and re moved from compatible mobile devices, enabling you to switch devices without losing your pers[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 3 Using uPhone The uPhone Application Suite contains th ree programs that function together to pr ovide a complete voice, data, and text messaging solution for a mobile device fitted with a radio modem: • Dialler emulates a mobile phone and is used to make and receive telephone calls. • Call Log d[...]

11 - 4 Rev D Dolphin® 7900 Series User’s Guide Good signal strength. Full signal strength. Incoming SMS message avai la ble. This bub ble appears automatically when a new SMS message is received. It contains the sender’ s inf or mation and the first line of the te xt message. Tap View to display the full message in SMS Manager. T ap Reply to s[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 5 Using the Dialler The Dialler is the is the program that manages your GSM/GPRS cell phone calls. To launch the Dialler, tap Start > Programs > uPhone > Dialler . The program launches and the uPhone Dialler screen opens: Making a Call Entering a Phone Number You can: • Enter the numbers ma[...]

11 - 6 Rev D Dolphin® 7900 Series User’s Guide • Tap the Send button . • Press the ENTER key on the keyboard. • Press the appropriate key co mbination on the keyboard. When the call is connected, the three information lines display the following: Network Operator Displays the name of the se rvice provider you are using. Name/Number Display[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 7 Ending a Call To end or reject a call, you can: • Tap the End button . • Press the appropriate key co mbination on the keyboard. Call Waiting If two calls are in progress, the above options e nd the active call and place the other on hold. To activate the call on hold, tap Send or press ENTER or[...]

11 - 8 Rev D Dolphin® 7900 Series User’s Guide T ouchtones To transmit touchtones for interactive voice systems while in a call, you can • Tap the 0-9 , * , and # buttons on the uPhone Dialler screen. • Press 0-9 keys on the Dolphin keyboard; use the uPhone Dialler screen buttons for * and #. Dialler Menus There are three menus in the Dialle[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 9 Settings Menu Speakerphone Toggles speakerphone mode on and o ff. When an audio plug (for a heads et) is inserted into the audio jack (2.5mm), Speakerphone is inactive on this menu. Mic mute Toggles microphone mute on and of f (the other party canno t hear a private conversation when the microphone [...]

11 - 10 Rev D Dolphin® 7900 Series User’s Guide Ringtone Configuration Different ringtones, with individual volu me settings, can be set for the following: Ring Tone Sounds on an incoming call. Message Tone Sounds on an incoming SMS or Voicemail notification. Call Waiting Tone Sounds to indicate an incoming call while you are already on a voice [...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 11 Charging Accessed from the Tools menu, the Char ging tool displays call meter values from the network service provider. Tap Tools > Charging and the Charging window opens displayi ng the current values for the phone. Field Description Call meters Current call Displa ys the number of charge uni t[...]

11 - 12 Rev D Dolphin® 7900 Series User’s Guide USSD Short for Unstructured Supplementary Service Data, (USSD) is a technology unique to GSM that enables session-based text- messaging as opposed to SMS, which is st ore-and-send text-messaging. Turnaround response times fo r interactive applications are generally shorter for USSD than SMS. USSD i[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 13 Call Log The Call Log maintains a list of the last 20 calls made or receiv ed in each of the following categories: • Voice Calls In (Default) • Voice Calls Out • Voice Calls Missed • GPRS Data You can access the Call Log two ways: 1. Tap Start > Programs > uPhone > Call Log OR 2. O[...]

11 - 14 Rev D Dolphin® 7900 Series User’s Guide uPhone Configuration uPhone Settings enable you to es tablish the normal operating par ameters for uPhone applications. Requirements To open the uPhone configurat ion tools, the GSM radio must be enabled and an active SIM must be installed. The configuration tools access the network directly. If yo[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 15 General T ab Network T ab The Network tab provides the ability to choose between Automatic and Manual network selection. Field Description Phone Number This is the phone number stored on the SIM. It is displa yed here f or information only . Answerphone This is the number to dial to retrie ve v oic[...]

11 - 16 Rev D Dolphin® 7900 Series User’s Guide If you choose Manual network selection, the drop-down list of available ne tworks activates. Choose a network from this list and tap OK . A wait icon appears while the syste m accesses the selected network. Divert T ab The divert tab enables you to select divert options for incoming calls when you [...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 17 Bar T ab The Bar tab sets enables you to ba r both incoming and outgoing calls. Bar outgoing calls Select one of the following opt ions from the drop-down list: Bar incoming calls Select one of the following opt ions from the drop-down list: Change barring code Tap this button to change the barring[...]

11 - 18 Rev D Dolphin® 7900 Series User’s Guide Messaging T ab The Messaging tab enables you to adjust the default SMS settings. Request Delivery Reports By default, the SMS manager receives a confirmation report that each SM S message has been sent. These confirmation reports can take up valuable space and memory. Th erefore, you can cancel the[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 19 SMS Manager Abbreviated for Short Message Se rvice, SMS enables the transmission of short messages (140-160 charac ters) to and from a cell phone. SMS messages travel over the system's control channel, which is separate from the voice channel. SMS Manager supports creation, sending, receiving,[...]

11 - 20 Rev D Dolphin® 7900 Series User’s Guide Sent Folder The Sent folder displays sent messages. Outbox Folder The Outbox folder displays text messages waiting to be sent. Sending an SMS Message 1. In the task tray at the bottom of the screen, tap New . The new message screen opens with th e cursor active in the text area. 2. Tap inside the T[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 21 Edit Menu The Edit menu provides the same options as the icons at th e top of the screen, with the following additional options: Select All Selects all text in the active message section. Clear Selection De-selects all text in the active message section. Icons at the T op of the Message Screen Icon[...]

11 - 22 Rev D Dolphin® 7900 Series User’s Guide GPRS Settings uPhone includes pre-configured GPRS connection profiles to connect to a GPRS network. When the GSM driver is enabled uPhone selects the appropriate pr e-configured profile based on the service provider informatio n on the installed SIM card. Before connecting to GPRS, you need to conf[...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 23 5. Because GPRS is ISP technolog y, you need to complete the connection prof ile in Microsoft’s connection manager with information from your ISP. On the Connections tab, tap Connections . The connections manager opens. 6. Tap Manage existing connections . Note: A modem connection is the default [...]

11 - 24 Rev D Dolphin® 7900 Series User’s Guide 9. Tap Next . 10. Enter the number provided by your ISP or leave the default “GPRS” if no number has been provided. If you leave “GPRS,” the GSM radio uses the APN Number entered in the uPhone profile (see Step 2 above). Tap Next . 11. Enter the User name and Password provided by your ISP. [...]

Dolphin® 7900 Series User’s Guide Rev D 11 - 25 14. To verify your connection, tap Start > Programs > Internet Explorer . Your homepage should appear.[...]

11 - 26 Rev D Dolphin® 7900 Series User’s Guide[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 1 12 Applications Dolphin terminals ship with the follow ing Microsoft applic ations installed: • Calendar (page 12-1) • Contacts (page 12-3) • Tasks (page 12-5) • Notes (page 12-7) • Messaging (page 12-7) • Pocket Internet Explorer (page 12-11) • Pocket Word (page 12-14) • Pocket Exce[...]

12 - 2 Rev D Dolphin® 7900 Series User’s Guide 3. Using the input panel, enter a description and a location. Tap first to select the field. 4. If needed, tap the date and time to change them. 5. Enter other desired information. To see all available fields, hide the input panel. 6. To add notes, tap the Notes tab. You can enter text, dr aw, or cr[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 3 Cr eating Meeting Requests You can use Calendar to set up meetings with users of Outlook or Pocket Outlook. The meeting re quest is created automatically and sent either when you synchr onize Inbox or when you co nnect to your e-mail se rver. Indicate how you want meeting requests sent by tapping To[...]

12 - 4 Rev D Dolphin® 7900 Series User’s Guide Cr eating a Contact 1. On the Contacts screen, tap New . 2. Using the SIP or Dolphin ke yboard, enter the contact’s information. Sc roll down to see all available fields. 3. To assign the contact to a category, scroll to and tap Categories, then select a category from the list. (In the contact lis[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 5 Using the Summary Screen When you tap a contact in the contact list, a summary screen displays their information. T asks Note: To change the way information is displayed in the list, tap Tools > Options .[...]

12 - 6 Rev D Dolphin® 7900 Series User’s Guide Cr eating a T ask 1. Tap New . 2. Using the SIP or Dolphin keyboa rd, enter the task information. If the input panel is open, you need to hide it to see all available fields. 3. Tap Starts to enter a start date and/or Due to enter a due date for the task. 4. To assign the task to a category, tap Cat[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 7 Notes Quickly capture thoughts, remind ers, ideas, drawings, and phone numbers with Notes. If a note is open when you create the recording, it will be includ ed in the note as an icon. Creating a Note 1. Tap New . 2. Type your note using the SIP or the Dolphin keyboard. Messaging Use Messaging to se[...]

12 - 8 Rev D Dolphin® 7900 Series User’s Guide • Messages are copied from the mail folders of Exchange or Outlook on your desktop comp uter to the ActiveSync folder in Inbox on the terminal. By default, you will rece ive messages from the past th ree days only, the first 100 li nes of each message, and file attachments of less than 100 KB in s[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 9 Using the Message List Messages you receive are displayed in the message list. By default, the most recently received messages are displayed first in the list and unread messages are displayed in bold type. When you tap on a message to open i t, the following screen appears: Composing Messages 1. Ta[...]

12 - 10 Rev D Dolphin® 7900 Series User’s Guide 5. If you are sending an SM S message and want to know if it was received, tap Edit, Options , and select Request SMS text message delivery notification before sending the message. Managing E-mail Messages and Folders Messages are displayed in one of five folders for each service you have created: [...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 11 Folder Behavior with a Direct Connection to an E-mail Server The behavior of the folder s you create depends on whether you are us ing ActiveSync, SMS, POP3, or IMAP4. ActiveSync If you use ActiveSync, e-mail messages in the Inbox folder in Outlook on your desktop computer are automat ically synchr[...]

12 - 12 Rev D Dolphin® 7900 Series User’s Guide Browse the Internet on Y our T erminal Note: You must set up a connection to your ISP or corporate network using Connections before browsing; see Using an ISP on page 8-8. . If you select Pocket Internet Explorer before setting up the network connec tions, a screen may appear allowing you to procee[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 13 Creating and Synchronizing Mobile Favorites If you are using Microsoft Internet Explorer 5.0 or later on your desktop comput er, you can download Mobile Favorites to the terminal. Synchronizing mobile favorites downloads Web content to yo ur device so that you can view pages while you are disconnec[...]

12 - 14 Rev D Dolphin® 7900 Series User’s Guide You’ll see the page that was downloaded the last time you sync hronized with your desktop comput er. If the page is not on the terminal, the favorite will be dimmed. You wi ll need to synchronize with your desktop computer again to download the page to the terminal, or connect to the Internet to [...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 15 You can change the zoom m agnification by tapping View > Zoom , and then selecting the percentage you want. Select a higher percentage to enter text and a lower one to see more of your document. If you’re opening a Word document created on a desktop computer, select Wrap to Window on the View [...]

12 - 16 Rev D Dolphin® 7900 Series User’s Guide Creating an Excel File To create a new file, tap Start > Programs > Pocket Excel > New . A blank workbook appears. If yo u’ve selected a template for new workbooks in the Options dialog box, that template appears with appropriate text and formatting already provided. If your workbook con[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 17 W indows Media Player for Pocket PC Use Microsoft Windows Media Player (WMP) for Pocket PC to play digital audio and video files stored on the terminal. To switch to Windows Media Player for Pocket PC, tap Start > Windows Media . After a media file has been loa ded, you can play, pause, stop , s[...]

12 - 18 Rev D Dolphin® 7900 Series User’s Guide Settings allows you to configure several important aspects of WMP. Properties gives a detailed listing of a media file's attributes. Open URL allows you to open WMP-compliant media from a network or Internet resource. Add Web Favorite adds a streaming media file that is currently playing to we[...]

Dolphin® 7900 Series User’s Guide Rev D 12 - 19 2. Tap Tools > Options > Account tab. 3. In the Accounts tab, enter your Pass port or Exchange ac count information. Be sure to indicate the service you’re using to connect - Me ssenger or Exchange. 4. When complete, tap OK . You are returned to the sign-in screen. 5. To sign in, tap the si[...]

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Dolphin® 7900 Series User’s Guide Rev D 13 - 1 13 Dolphin HomeBase Overview As the hub of your Dolphin 7900 system, the Dolphin HomeBase charging and commun ication cradle suppor ts both RS-232 and USB communications, enabling your term inal to interface with the majority of PC-based enterprise systems. Communications RS-232 transmits data at sp[...]

13 - 2 Rev D Dolphin® 7900 Series User’s Guide Front Panel AUX Battery LED Indicates status of the battery charging in the auxiliary ba ttery well; see page 13-5 . COMM LED This is the communication LED. It indica tes the status of data transfer betw een the Dolphin terminal and the host PC. The color of this LED differs if the HomeBase is using[...]

Dolphin® 7900 Series User’s Guide Rev D 13 - 3 Back Panel Auxiliary Battery Well The auxiliary battery well charges an additional Li-ion battery pack ind ependently of the terminal well. This feature ensures that you can always have a fully-ch arged battery for your Dolphin terminal; see Charging a Spare Battery in the Auxiliary Battery Well on [...]

13 - 4 Rev D Dolphin® 7900 Series User’s Guide RS-232 Serial Connector The following diagram displa ys the pins of the RS-232 serial connector of the Back Panel (see page 13-3). Note: Signals referenced are for a DTE devic e. The HomeBase is at a right-angle to the printed circuit board (PCB). The ninth pin has a ring indicator (RI). Powering th[...]

Dolphin® 7900 Series User’s Guide Rev D 13 - 5 Charging the Main Battery The Dolphin HomeBase powers the terminal and fully charges its main battery pack in less than fo ur hours. To check battery power, see Power on page 7-10. T o Power a T erminal and Charge its Main Battery 1. Install the battery pack in the terminal; see Install the Main Bat[...]

13 - 6 Rev D Dolphin® 7900 Series User’s Guide ActiveSync Communications with the HomeBase The HomeBase can communicate via USB or RS-232 using ActiveSy nc 3.7 or higher. The HomeBase should have only one type of interface cable connected at a time, either USB or RS-232. USB The USB Port (see page 13-3) on the back panel allows the Dolphin termi[...]

Dolphin® 7900 Series User’s Guide Rev D 13 - 7 4. Tap Options . 5. Select Enable PC sync using this connection , and select ‘USB Connection from the drop-down list. 6. Tap OK and place the Dolphin in the HomeBase. The Dolphin terminal attempts to star t an ActiveSync connection with the PC automatically. Setting up the PC for ActiveSync Commun[...]

13 - 8 Rev D Dolphin® 7900 Series User’s Guide RS-232 Pin Configuration Note: The HomeBase cannot be daisy-chained. Setting up the T erminal for ActiveSync Communications via RS-232 1. On the terminal, tap Start > ActiveSync > Tools > Options . ActiveSync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name[...]

Dolphin® 7900 Series User’s Guide Rev D 13 - 9 Setting up the PC for ActiveSync Communications ActiveSync must be installed and configur ed for RS-232 on the desktop com puter to sync successfully with a Dolphin terminal that is configured for RS-232 co mmunication. Verify that Active Sync on the PC has the correc t ActiveSync Connection Setting[...]

13 - 10 Rev D Dolphin® 7900 Series User’s Guide Mounting the HomeBase Set the Dolphin HomeBase on a dry, stable surface, such as a deskt op or workbench near an electric al outlet. Be sure to provide enough workspace with good lighting for the user to view and operate the Dolphin te rminal while it is in the HomeBase. When choosing a location, b[...]

Dolphin® 7900 Series User’s Guide Rev D 13 - 11 2. Attach the bottom panel to the mounting brac k et - match the holes to the secured screws. 3. F a sten the scre ws to secure the HomeBase to the mounting brack et. 4. T ur n the secured HomeBase right side up . Open slot f or the connector and powe r cables[...]

13 - 12 Rev D Dolphin® 7900 Series User’s Guide 5. Using the appropriate screws, secure the mounting brac ket to the wa ll or ver tical surf ace as shown.[...]

Dolphin® 7900 Series User’s Guide Rev D 14 - 1 14 Dolphin Mobile Base Overview The Dolphin Mobile Base charging and communi cation cradle is designed sp ecifically for in-premise a nd in-transit data collectio n applications. It features a flexib le mounting bracket, a cigarette lighter adapter, and a power cable to a dapt it to your envir onmen[...]

14 - 2 Rev D Dolphin® 7900 Series User’s Guide Dolphin Mobile Base Hardware Overview Front Panel Latch You can use the latch at the top of the spring arm assembly to snap a seated terminal in to place. The latch can rest on top of the hand strap slot on the back panel of the terminal; see page 14-6 . Spring Arm Assembly For more information, see[...]

Dolphin® 7900 Series User’s Guide Rev D 14 - 3 COMM LED Indicates the status of data transfer between the host devi ce and the Dolphin terminal Bottom Panel Power Supply Connector Attach a power cable from Hand Held Products to this conn ector. The Mobile Base can be powered by an external DC power source between 11 VDC to 48 VDC. To run on vehi[...]

14 - 4 Rev D Dolphin® 7900 Series User’s Guide RS-232 Serial Communications Port Use a standard serial cable to connect to the host devi ce via RS-232. The following diagram displays the pin diagram of the serial connector of the bottom panel of the Mobile Base. Signals referenced are for a DTE device. The Mobile Base connector is straight to th[...]

Dolphin® 7900 Series User’s Guide Rev D 14 - 5 Back Panel Spring Arm Assembly The spring arm assembly holds the term inal securely in place and connects the Mobile Base to the ball joint. Ball Joint There are two ball joints: one on the back of the Mobile Base and one on the mounting bracket. Both ball joints are inserted into the mounting bra c[...]

14 - 6 Rev D Dolphin® 7900 Series User’s Guide Mounting the Dolphin Mobile Base There are three items you use to mount the Dolphin Mobile Base: the ba ll joints on the both the back panel and the ball joint connector, the mounting bracket, and the turnscrew. Turnscrew The turnscrew is located on the top of the bracket. Rotate the turnscrew to se[...]

Dolphin® 7900 Series User’s Guide Rev D 14 - 7 2. On the mounting bracket, loosen the turnscrew. 3. Insert both ball joints into the mounting bracket. 4. Tighten the turnscrew to secure both ball joints. Powering the Dolphin T erminal When seated in a Mobile Base that is conne cted to the appropriate power source, the Dolphin terminal receives t[...]

14 - 8 Rev D Dolphin® 7900 Series User’s Guide Configuring the T erminal for ActiveSync Communications 1. On the terminal, tap Start > ActiveSync > Tools > Options . ActiveSync opens displaying the PC tab. 2. In the Use this PC drop-down list, select the name of the host PC. 3. Select Sync with this PC during manual sync to indicate tha[...]

Dolphin® 7900 Series User’s Guide Rev D 15 - 1 15 Dolphin ChargeBase Overview The Dolphin ChargeBase is a four-slot chargi ng cradle that can power four Dolphin term inals, and charge their main batteries in less than four hours. Each charging slot ch arges terminals independently of the other slots. Charging The Dolphin ChargeBase completes a f[...]

15 - 2 Rev D Dolphin® 7900 Series User’s Guide Dock LED Each terminal well displays a Dock LE D on the front that lights solid green when a terminal is properly seated, which means that the terminal an d the base are connected. Charge LEDs Each terminal well displays a Charge LED on the front that lights green to indicate charging. For details, [...]

Dolphin® 7900 Series User’s Guide Rev D 15 - 3 2. Plug the power cord into the power adapter. 3. Plug the power connector cable into the power connector on the back panel of the ChargeBase. 4. Plug the power cord into a standard wall outlet. 5. On the power adapter, turn the powe r switch to the ON position. The LEDs light as the ChargeBase powe[...]

15 - 4 Rev D Dolphin® 7900 Series User’s Guide Using the DIN Rail All Dolphin charging/communication cradle s have a slot for a 7.5mm (high) X 35mm (wide) DIN rail on t he bottom panel that enables you to mount to a des k or secure, flat surface. 1. Slide the DIN Rail into the DI N Rail slot on the bottom panel. 2. Turn the ChargeBase and DIN Ra[...]

Dolphin® 7900 Series User’s Guide Rev D 15 - 5 2. Attach the bottom panel to the two mounting brackets. 3. Using the nuts and bolts, secure the mounting brackets to the bottom panel. Washer/nut sets and screws in slots[...]

15 - 6 Rev D Dolphin® 7900 Series User’s Guide 4. Secure the mounting brackets to an appropriate horizontal surface.[...]

Dolphin® 7900 Series User’s Guide Rev D 16 - 1 16 Dolphin QuadCharger Overview The Dolphin QuadCharger is a four-slot charging station that can ch arge a Li-ion battery in less than four hours. The fourth sl ot features a battery analyzer that comple tely resets and re-calibrates a battery and displays its resulting capacity. Compatibility The Q[...]

16 - 2 Rev D Dolphin® 7900 Series User’s Guide Battery Capacity Indicator LEDs These LEDs give a readout of the rema ining battery capacity after it has ru n through a complete analyze cycle. For more information, see Battery Capacity Indicator LEDs on page 16-2. Analyze Button Press this button to start a battery analyze cycle; see Using the Ba[...]

Dolphin® 7900 Series User’s Guide Rev D 16 - 3 Supplying Power to the QuadCharger You must use the power adapt er cable from Hand Held Products so th at voltage is adjusted appropriately. 1. Locate the AC power adapter cable and plug it into the power source. 2. Connect the power cable to the power adapter. 3. Connect the power cable to the supp[...]

16 - 4 Rev D Dolphin® 7900 Series User’s Guide Using the Battery Analyzer Purpose Using the Charge/Analyze slot helps you monitor the charge capacity of Li-ion batteries over time. The LEDs in this slot provid es a readout of the battery’s capaci ty after a complete discharge an d full charge. They tell you the maximum charge level the batt er[...]

Dolphin® 7900 Series User’s Guide Rev D 16 - 5 Mounting the QuadCharger The Dolphin QuadCharger should be on a dr y, stable surface. To easily adapt the Qu adCharger to your environment, it can be mounted on a flat, horizontal surface such as a desktop or workbench, or a flat, vertic al surface such as a wall. When choosing a location, al ways b[...]

16 - 6 Rev D Dolphin® 7900 Series User’s Guide W all Mounting The following graphic displays ho w mount a QuadCharger to a wall: T roubleshooting If you encounter problems with your Dolphin QuadCharger, refer to chart below for possi ble solutions. If problems persist, plea se contact Technical Support. Problem Issue The Status LED does not come[...]

Dolphin® 7900 Series User’s Guide Rev D 17 - 1 17 Customer Support Product Service and Repair Hand Held Products provides service for all its products through service centers through out the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. C[...]

17 - 2 Rev D Dolphin® 7900 Series User’s Guide T echnical Assist ance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada: Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: natechsupport@hand[...]

17 - 3 Rev D Dolphin® 7900 Series User’s Guide Limited W arranty Hand Held Products, Inc. ("Hand Held Prod ucts") warrants its products to be free from defects in material s and workmanship and to conform to Hand Held Products’ publishe d specifications applicable to the products purchased at the time of shipment. This warranty does [...]

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™ Hand Held Products, Inc. 700 Visions Drive P.O. Box 208 Skaneateles Falls, NY 13153-0208 79-UG Rev D 2/2/06[...]