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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Hearth and Home Technologies CASTILE-PMH1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Hearth and Home Technologies CASTILE-PMH1 should contain:
- informations concerning technical data of Hearth and Home Technologies CASTILE-PMH1
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Table of contents for the manual
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Page 1
DO NO T DISCARD R www .quadrafire.com 250-6422E September 1, 2008 CASTILE PELLET ST OVE O-T L T ested and Listed by Portland Oregon USA OMNI-T est Laboratories, Inc. C US Owner ’ s Manual Installation and Operation CASTILE-MBK1 CASTILE-PMH1 CASTILE-CSB CASTILE-CWL Model: HOT! DO NOT TOUCH . SEVERE BURNS MA Y RESUL T . CLOTHING IGNITION MA Y RESU[...]
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Page 2
Page 2 250-6422E September 1, 2008 R Castile Pellet Stove Hearth & Home T echnologies welcomes you to our tradi- tion of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality , durabil- ity , and performance. This commitment begins with our research of the market, including ‘V oice of the Customer’[...]
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Page 3
R September 1, 2008 250-6422E Page 3 Castile Pellet Stove Section 1: Listing and Code Approvals A. Appliance Certifications ...................... 4 B. Mobile Home Approved ...................... 4 C. Glass Specifications ............................ 4 D. Electrical Rating .................................. 4 E. BTU & Efficiency Specificati[...]
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Page 4
Page 4 250-6422E September 1, 2008 R Castile Pellet Stove 1 Listing and Code Approvals A. Appliance Certification C. Glass Specifications E. BTU & Efficiency Specifications This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. This appliance is approve[...]
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Page 5
R September 1, 2008 250-6422E Page 5 Castile Pellet Stove 2 Getting Started A . Design, Installation & Location Considerations 1. Appliance Location Consideration must be given to safety , convenience, traffic flow , and the fact that the appliance will need a chimney and chimney connector . It is a good idea to plan your installation on pape[...]
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Page 6
Page 6 250-6422E September 1, 2008 R Castile Pellet Stove D. Inspect Appliance & Components and Pre-Use Check List Reciprocating Saw Channel Locks Hammer Phillips Screwdriver T ape Meausre Plumb Line Level Framing Material Hi-temp Caulking Material Gloves Safety Glasses Framing Square Electric Drill & Bits (1/4”) 1/4” Self-T apping Scre[...]
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Page 7
R September 1, 2008 250-6422E Page 7 Castile Pellet Stove 3 Dimensions and Clearances A. Appliance Dimensions Figure 7.2- Front View Figure 7.1 - T op View Figure 7.3 -Side View Figure 7.4 - Side View with T op V ent Adapter 1 1-13/16 in . (300mm) 24-3/4 in. (629mm) 23-5/8 in . (651mm) 28-7/16 in. (722mm) 23-1/4 in. (591mm) 22-15/16 in. (583mm) 15-[...]
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Page 8
Page 8 250-6422E September 1, 2008 R Castile Pellet Stove Straight Back Against W all Inches Millimeters A Back W all to Appliance 2 51 B Side W all to Appliance 6 152 Corner Installation Inches Millimeters C W alls to Appliance 2 51 V ertical Installation Inches Millimeters D Back W all to Flue Pipe 3 76 E Side W all to Cast T op 6 152 F Back W al[...]
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Page 9
R September 1, 2008 250-6422E Page 9 Castile Pellet Stove *L Exception for Horizontal Installations: USA INSTALLATIONS : A non-combustible floor protection is recommended extending beneath the flue pipe when installed with horizontal venting or under the Top Vent Adapter with vertical installation. CANADA INSTALLATIONS : A non-combustible floor [...]
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Page 10
Page 10 250-6422E September 1, 2008 R Castile Pellet Stove Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a sun deck or porch, narrow walkway or closely fenced area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway , etc. CAUTION A. Ch[...]
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Page 11
R September 1, 2008 250-6422E Page 1 1 Castile Pellet Stove Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner ’ s information manual provided with this appli- ance. For assistance or additional information consult a qualified installer , service agency or your dealer . W[...]
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Page 12
Page 12 250-6422E September 1, 2008 R Castile Pellet Stove 5 V enting Systems NOTE: • Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONL Y . • I llustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference. A. Alcove Figure 12.1 All minimums listed are to a combusti[...]
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Page 13
R September 1, 2008 250-6422E Page 13 Castile Pellet Stove 12 in. (305mm) Minimum Noncombustible Hearth Pad W all Thimble Horizontal T ermination Cap 2 in. (51mm) Minimum 6 in. (152mm) Minimum From Glass Straight Out 45 Degree B. Through The W all Horizontal termination cap must be a minimum of 12 inches. (305mm) from the wall. Approved for mobile [...]
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Page 14
Page 14 250-6422E September 1, 2008 R Castile Pellet Stove We recommend a minimum of 60 in. (1524mm) vertical, however above the eave is preferred. Both installations are approved for mobile home installations. Must use 3 or 4 inch (76 to 102mm) “L” or “PL” listed pellet venting or listed double wall pipe and Quadra-Fire Outside Air Kit in [...]
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Page 15
R September 1, 2008 250-6422E Page 15 Castile Pellet Stove Fire Hazard Inspection of Chimney: • Masonry chimney must be in good condition. • Meets minimum standard of NFP A 21 1 • Factory-built chimney must be 6 in. (152mm) UL103 HT . W ARNING E. Masonry F . Alternate Masonry Figure 15.1 Figure 15.2 Non-combustible Hearth Pad Airtight Cleanou[...]
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Page 16
Page 16 250-6422E September 1, 2008 R Castile Pellet Stove 6 Mobile Home 1. An outside air inlet must be provided for the combustion air and must remain clear of leaves, debris, ice and/or snow . It must be unrestricted while the appliance is in use to prevent room air starvation which causes smoke spillage. Smoke spillage can also set off smoke al[...]
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Page 17
R September 1, 2008 250-6422E Page 17 Castile Pellet Stove 7 Appliance Set-Up A. Outside Air Kit Instructions Parts Included in Kit: 1 piece of 2 inch x 3 foot flex hose, 2 hose clamps, 1 collar assembly ,1 termination cap assem- bly , 1 trim ring, 12 screws. 1. Measure distance from floor to air vent opening in appliance and mark location on wal[...]
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Page 18
Page 18 250-6422E September 1, 2008 R Castile Pellet Stove 3 to 3 inch T op V ent Adapter 3 to 6 inch T op V ent Offset Adapter 1. Put a layer of high temperature silicone on the 3 inch (76mm) rearexhaust outlet. Figure 18.4 2. Slide the top vent adapter onto the rear exhaust outlet and adjust the assembly to a vertical position. Figure 18.4 3. Dri[...]
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Page 19
R September 1, 2008 250-6422E Page 19 Castile Pellet Stove E. Optional Log Set Placement Instructions 4 PIECE LOG SET INST ALLA TION Figure 19.1 CAUTION Logs are FRAGILE. Use extreme care when handling or cleaning logs. NOTE: Due to the abrasive nature of a pellet appliance fire, the logs are not covered under warranty . Any placement varia- tion [...]
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Page 20
Page 20 250-6422E September 1, 2008 R Castile Pellet Stove 1 . A 12 volt AC thermostat is required to operate this pellet appliance. Y ou may use the included wall mount thermo- stat or purchase an optional programmable thermostat or remote control. It is equipped with an adjustable heat anticipator . The current rating is .05 amps. The anticipator[...]
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Page 21
R September 1, 2008 250-6422E Page 21 Castile Pellet Stove 8 Operating Instructions A. Fuel Size And Material 1. Wood Pellets Fuel pellets are made from sawdust or wood by-products. If the source material is hardwood, they can have a higher mineral content, creating more ash. Fuels containing bark will also have higher ash content. Minerals and oth[...]
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Page 22
Page 22 250-6422E September 1, 2008 R Castile Pellet Stove Figure 22.1 Figure 22.2 C. Before Your First Fire 1. First, make sure your appliance has been properly installed and that all safety requirements have been met. Pay particular attention to the fire protection, venting and thermostat installation instructions. 2. Double check that the ash p[...]
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Page 23
R September 1, 2008 250-6422E Page 23 Castile Pellet Stove G Iginition Cycles 1. During each ignition cycle, it is normal to see some smoke in the firebox. The smoke will stop once the fire starts. 2. The convection blower will automatically turn on after your appliance has reached the set temperature on the “high” setting. This blower transf[...]
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Page 24
Page 24 250-6422E September 1, 2008 R Castile Pellet Stove 9 T roubleshooting With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be[...]
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Page 25
R September 1, 2008 250-6422E Page 25 Castile Pellet Stove Symptom Possible Cause Corrective Action Slow or smoky start-up (Cont’d ) Dirty exhaust and/or venting system. Check for ash build up in unit, includ- ing behind rear panels, firebox, heat exchanger , exhaust blower and venting. Feed system fails to start. Out of fuel. #2 snap disc may b[...]
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Page 26
Page 26 250-6422E September 1, 2008 R Castile Pellet Stove Symptoms Possible Cause Corrective Action Convection blower fails to start. #1 snap disc defective. Blower not plugged in. Blower is defective. Control box is defective. Replace snap disc. Check that blower is plugged into wire har- ness. Replace blower . Replace control box. Exhaust blower[...]
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Page 27
R September 1, 2008 250-6422E Page 27 Castile Pellet Stove 10 Maintaining & Servicing Y our Appliance C. General Maintenance 1. T ypes of Fuel Depending on the type of fuel you are burning will dictate how often you have to clean your firepot. If the fuel you are burning has a high dirt or ash content or you are burning shelled field corn, it[...]
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Page 28
Page 28 250-6422E September 1, 2008 R Castile Pellet Stove 7. Cleaning Heat Exchanger Chambers & Drop T ube • Frequency: Monthly or every 1 ton of fuel • By: Homeowner The amount of ash buildup in the firepot will be a good guide to determine how often you should clean the heat exchangers. a. Allow the appliance to completely cool down bef[...]
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Page 29
R September 1, 2008 250-6422E Page 29 Castile Pellet Stove Figure 29.1 8. Cleaning Beneath Heat Exchanger • Frequency: Monthly or after burning 1 ton of fuel • By: Homeowner a. Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off b. A more thorough cleaning is needed to remove the excess ash that is left be[...]
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Page 30
Page 30 250-6422E September 1, 2008 R Castile Pellet Stove Clean-Out Cover Figure 29.1 16. Cleaning the T op V ent Adapter a. The appliance must be in complete shutdown and the exhaust blower should be off. Allow the appliance to completely cool down. b. Open the clean out cover . See Figure 30.1. c. Sweep out any ash build-up. NOTE: There are heav[...]
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Page 31
R September 1, 2008 250-6422E Page 31 Castile Pellet Stove Correct Flame Size, Y ellow/White in Color Correct Figure 31.3 T all, Lazy Flame, Orange in Color Incorrect Figure 31.1 Figure 31.2 C. High Ash Fuel Content Maintenance • Frequency: When the ash build-up exceeds more than half way up the firepot. • By: Homeowner Poor quality pellet fue[...]
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Page 32
Page 32 250-6422E September 1, 2008 R Castile Pellet Stove 2. Combustion Blower Replacement NOTE: The convection blower must be removed before the exhaust blower can be removed. a. Turn down thermostat, let appliance completely cool and then unplug appliance before servicing. b Remove both side curtains by loosening 2 screws (do not remove) and pul[...]
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Page 33
R September 1, 2008 250-6422E Page 33 Castile Pellet Stove E. Igniter Replacement F . Baffle Removal a. Turn down thermostat, let the appliance completely cool and then unplug appliance before servicing. b. Open the ash door and remove the ash pan. Remove the left side panel by loosening 2 screws (do not remove) and pull side panel away . c. The w[...]
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Page 34
Page 34 250-6422E September 1, 2008 R Castile Pellet Stove G. Glass Replacement • Glass is 5mm thick high temperature heat- resistant ceramic glass. • DO NOT REPLACE with any other material. • Alternate material may shatter and cause injury W ARNING a. Open the face and remove door from the appliance by lifting door off of hinge pin and lay o[...]
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Page 35
R September 1, 2008 250-6422E Page 35 Castile Pellet Stove 11 Reference Materials 7. Heat Exchangers The heat exchangers transfer hot air from the exhaust system into convecton air . Remove the stainless steel top baffle to access the heat exchangers. There are 2 clean out rods located under the heat exchangers. 8 . Heat Output Switch The heat out[...]
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Page 36
Page 36 250-6422E September 1, 2008 R Castile Pellet Stove 16. Snap Disc #1 (Convection Blower) 1 10°F Snap disc #1 is located on the right side of the appliance on the top of the heat exchanger box. There are 2 purple wires connected to it. This snap disc turns the convection blower on and off as needed. Power is always present at snap disc #1. 1[...]
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Page 37
R September 1, 2008 250-6422E Page 37 Castile Pellet Stove B. Component Locations Cleaning Rods TERMINA L BLOC K CENTER 2 SCREWS FOR THERMOS T A T WIRE S POWER OUTLET FUSE Fuse Red Call Light is located on top of unction Box behind the Control Box. Control Box acuum Switc h Convection Blower Housing Combustion Blower Feed Motor High Med Low Heat ut[...]
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Page 38
Page 38 250-6422E September 1, 2008 R Castile Pellet Stove Figure 38.1 - Door , Face, Glass & Door Latch Assembly 9 8 10 53 11 12 13 52 14 Figure 38.2 - Firepot Assembly C. Exploded Views Item Description Part Number 9 Igniter Bracket not sellable 10 Thumb Screw 7000-22 3/24 1 1 Thermocouple 812-4470 12 Thermocouple Clamp 7001-203 13 Thermocoup[...]
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Page 39
R September 1, 2008 250-6422E Page 39 Castile Pellet Stove Figure 39.1 30 39 49 31 32 33 34 35 36 37 38 40 41 42 43 44 45 46 47 48 50 51 52 53 54 57 58 59 60 62 63 64 65 61 66 55 56 67 68 Item No. Part Description Item No. Part Description Item No. Part Description 30 Ash Catcher 43 Control Box 56 Exhaust T ransition Assy 31 Ash Door Assembly 44 Ho[...]
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Page 40
Page 40 250-6422E September 1, 2008 R Castile Pellet Stove IMPORT ANT : THIS IS DA TED INFORMA TION. The most current information is located on the Quadra-Fire web site at www .quadrafire.com. When ordering, supply serial and model numbers to ensure correct service parts. D. Service Parts and Accessories Item No. Service Parts Part No. 55 Ash Clea[...]
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Page 41
R September 1, 2008 250-6422E Page 41 Castile Pellet Stove Item No Service parts Part No. Firepot Bolt, 1-1/4 inch long 225-0120 Firepot Nut, 1/4-20 226-0090 52 Firepot, EZ Clean SRV414-5200 Firepot, Cleaning Pull Rod Assy 41 3-5100 Fuse, 7 amp, Junction Box 812-0380 Fuse .8 amp, Control Box 812-3780 Gasket (Rope) 1/4 inch, 10 ft. 834-1460 Gasket ([...]
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Page 42
Page 42 250-6422E September 1, 2008 R Castile Pellet Stove Item No. Accessories Part No. Log Set, 4 pieces 81 1-0852 Log, T op (to cover firepot) 81 1-0900 Outside Air Kit 81 1-0872 Rear V ent Adapter , 3 to 3 inches 81 1-0620 Rear to T op V ent Adapter , 3 to 3 inches 81 1-0610 42 T op V ent Adapter Kit, 3 to 3 inches TPVNT -2 T op V ent Adapter [...]
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Page 43
R September 1, 2008 250-6422E Page 43 Castile Pellet Stove Date of Service Performed By Description of Service E. Service and Maintenance Log[...]
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Page 44
Page 44 250-6422E September 1, 2008 R Castile Pellet Stove Date of Service Performed By Description of Service E. Service and Maintenance Log (Cont’d)[...]
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Page 45
R September 1, 2008 250-6422E Page 45 Castile Pellet Stove E. Homeowner ’ s Notes[...]
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Page 46
Page 46 250-6422E September 1, 2008 R Castile Pellet Stove F . W arranty Policy Hearth & Home T echnologies LIMITED W ARRANTY Hearth & Home T echnologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet and electric appliances purchased from an authorized HHT dealer and installed in the United S[...]
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Page 47
R September 1, 2008 250-6422E Page 47 Castile Pellet Stove HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or main- tenance of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identification label furnished with the app[...]
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Page 48
R Hearth & Home T echnologies 1445 North Highway Colville, W A 991 14 Division of HNI INDUSTRIES 250-6422E September 1, 2008 Page 48 O T T O T O : Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www .quadrafire.com WHERE PURCHASED: _______________________________[...]