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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Heat & Glo LifeStyle CF550ENH, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Heat & Glo LifeStyle CF550ENH one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Heat & Glo LifeStyle CF550ENH. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Heat & Glo LifeStyle CF550ENH should contain:
- informations concerning technical data of Heat & Glo LifeStyle CF550ENH
- name of the manufacturer and a year of construction of the Heat & Glo LifeStyle CF550ENH item
- rules of operation, control and maintenance of the Heat & Glo LifeStyle CF550ENH item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Heat & Glo LifeStyle CF550ENH alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Heat & Glo LifeStyle CF550ENH, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Heat & Glo LifeStyle service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Heat & Glo LifeStyle CF550ENH.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Heat & Glo LifeStyle CF550ENH item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 1 Owner ’ s Manual Installation and Operation Models: CF550E CF550ENH CF550EV CF750E CF750ENH CF750EV Electric Fireplace DO NOT DISCARD THIS MANUAL CAUTION • Important operating and maintenance instructions included. • Leave this manual with party responsible [...]
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Page 2
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 2 Read this manual before installing or operating this heater . Please retain this owner ’ s manual for future reference. Congratulations on selecting a Heat & Glo electric fi replace. The insert you have selected is designed to provide the utmost in safety ,[...]
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Page 3
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 3 Note: An arrow ( ) found in the te x t signifi es change in content. T able of Contents 1 Listing and Code Approvals 4 A. Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 Getting Started 5 A. Important Instructions . . . .[...]
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Page 4
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 4 A. Certifi cation This heater has been tested in accordance with the UL2021 Standards for fi xed and location-dedicated electric room heaters in the United States, the current CSA C22.2 No. 46 in Canada and has been listed by Underwriters Laboratories Inc. for i[...]
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Page 5
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 5 Not inte nded f or use a s a prim ar y he at source . This heater is tested and appro ved as a decorative heater . It should not be factored as a primar y heat sourc e in resident ial heating c alculati ons. Improper installation, adjustment, alteration, service o[...]
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Page 6
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 6 B. Design and Installation Considerations Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations. • Consult insurance carrier , local building inspector , fi re offi cials or auth[...]
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Page 7
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 7 3 F raming and Clearances A. Selecting Heater Location Several options are available to you when choosing a loca- tion for your heater . This heater may be used as a room divider , installed along a wall, across a corner or used in an exterior chase. See Figure 3.[...]
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Page 8
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 8 C. Framing Figure 3.2 shows a typical framing (using 2 x 4 lumber) of the heater , assuming combustible materials are used. All re- quired clearances to combustibles around the heater must be adhered to. A* B* (header height) 14 in. (356 mm) *If using the PBT or B[...]
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Page 9
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 9 Note: This heater must be elect rically w ired and grounded in acc ordance with loc al codes or , in the absence of loc al codes, with National Electric Code ANSI/ NFP A 70- latest edition or the Canad ian Ele ctr ic Code, C SA C2. 1 as appropriate. All wiring mus[...]
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Page 10
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 10 + - A A B B FLAME MOTOR THERMOST A T RELA Y HEA T SWITCH OPTIONAL BLOWER BLOWER HEATER1 HEATER2 240V AC BLACK RED HIGH LIMIT POWER NEUTRAL MUST NOT CONNECT TO VIR TUAL NEUTRAL OF HEA TERS OR BLOWER IN 240V AC VERSION 120V AC - 240V AC 60HZ SPLIT -PHASE 3 PIN WIRI[...]
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Page 11
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 11 5 H eater P reparation A. Secure and Level the Heater Shock Risk Improperly grounded outlets could cause electrical shock. • Always use properly grounded, fused and polarized outlets. • Always use ground fault protection where required by electrical code. W A[...]
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Page 12
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 12 6 Finishing A. Finishing Material • Combustible Material Material which is made of or surfaced with wood, compressed paper , plant fi bers, plastics, or any material capable of igniting and burning, whether fl ame proofed or not, plastered or not plastered. ?[...]
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Page 13
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 13 C. Mantel Mantel height listed is measured from the BASE of the heater . 3/4 in. - 12 in. (19 mm - 305 mm) A (CEILING) 30 in. min. (762 mm) Figure 6.4 Mantel Specifi cations Fire Risk Do NOT obstruct air inlet or outlet grilles. Do NOT modify grilles. • Modify[...]
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Page 14
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 14 A. Remove Shipping Materials Cut and discard ties securing the logs to the grate and bun- dling the fi rescreen. Remove screws holding ember bed shipping tabs in place (located in front of ember bed), re- move tabs and discard. Replace screws. B. Clean Heater Th[...]
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Page 15
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 15 Fire Risk • Do not operate heater before reading and understanding operating instructions. Failure to operate heater properly may cause fi re. W ARNING A. Manual Controls Access Controls • Controls are located behind the lower grille panel. T o access the co[...]
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Page 16
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 16 B. Hand Held Remote Control T ransmitter RCE-HNG-B (Optional) • The RCE-HNG-B is an optional accessory listed with the Crestfi re Series heaters. • The transmitter is a radio frequency remote control. The frequency can be found on the back side of the transm[...]
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Page 17
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 17 • Remote T ransmitter Function - The hand held remote transmitter is only an ON/OFF control. When the transmitter is active, the remote LED light will be RED. Upon initial use, there may be a delay of three seconds before the remote receiver will respond to the[...]
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Page 18
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 18 9 Tr o u b l e s h o o t i n g A. T roubleshooting Guide Is sues Possible Causes Solutions Heater doesn’t turn on with the main switch or remote transmitter . 1. Power switch is off. 1. T urn the power switch to the “ON” position. 2. Circuit breaker is trip[...]
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Page 19
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 19 1 0 10 Maintenance and Ser vice Shock Risk Burn Risk Cleaning, performing maintenance or moving this electric heater without disconnecting power and allowing the heater to cool could create a shock or burn hazard. • T urn controls to “OFF”. • Remove plug [...]
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Page 20
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 20 E. Maintenance T ask List Inspect Maintenance T asks Glass Doors 1. Inspect glass panels for cracks. Replace if this condition is present. 2. Confi rm there is no damage to glass or glass frame. Replace as necessary . 3. Clean glass using a non-abrasive cleaner [...]
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Page 21
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 21 1 1 11 Reference Materials A. Heater Dimensions 16-7/8 in. (429 mm) 36 in. (914 mm) 14 in. (356 mm) 31 in. (787 mm) 30 in. (762 mm) 17-1/4 in. (438 mm) 31-1/8 in. (791 mm) 3-1/8 in. (79 mm) 6-1/2 in. (165 mm) CF550E/CF550EV/CF550ENH 22 in. (559 mm) 41 in. (1041 m[...]
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Page 22
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 22 B. Optional Components ON OFF 12V BATTERY COMPARTMENT FRONT BACK SIGNAL LIGHT ON/OFF BUTTONS RCE-HNG-B Remote Control DM1031 DM1036 DM1031B DM1036B DM1031S DM1036S Bi-fold Glass Doors WSK-21 WSK-21-W W all Switch Kit (left) (right) RF550E (CF550E Series) RF750E ([...]
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Page 23
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 23 Fronts T rim Kits PBT = Polished Brass Finish BKT = Black Finish PBT -550 (CF550E Series) BKT -550 (CF750E Series) PBT -6 (CF750E Series) BKT -6 (CF750E Series) Cabinet T rim RP31E (CF550E Series) RP36E (CF750E Series) CF550E/CF550EV/CF550ENH Item Description DF-[...]
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Page 24
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 24 Marble Lux VTS-550 (CF550E Series) VTS-550-BK (CF550E Series) VTS-36 (CF750E Series) VTS-36-BK (CF750E Series) Quick Tile Black and Brass Surrounds Surrounds no suffi x = Polished Brass Finish BK = Black Finish Flush Surrounds (chase installations only) CF550E S[...]
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Page 25
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 25 C. Service Parts Exploded Parts Diagram CF550E Series & CF750E Series Service Parts CRESTFIRE Beginning Manufacturing Date: 3/24/03 Ending Manufacturing Date: Active 3 9 8 10 5 7 1 11 6 4 2 16 15 1 1 - Light T ray Assembly 14 13 12[...]
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Page 26
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 26 Service Parts List CF550E Series & CF750E Series Service Parts CRESTFIRE Beginning Manufacturing Date: 3/24/03 Ending Manufacturing Date: Active # Description of Part CF550E Series CF750E Series Qty . 5 Door T rack 4030-321 15425 1 10 Door Pivot Clip 31527 31[...]
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Page 27
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 27 D. Limited W arranty Hearth & Home T echnologies Inc. 800 W . Jefferson Lake City , MN 55041 W ARRANTY Hearth & Home T echnologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of[...]
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Page 28
Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239 Rev J • 04/05 28 Hearth & Home T echnologies Inc. 800 W . Jefferson Lake City , MN 55041 Please contact your Heat & Glo dealer with any questions or concerns. For the number of your nearest Heat & Glo dealer , please call 1-888-427-3973. – NOTES – E. Contact Infor[...]