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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Heat & Glo LifeStyle SL-950TV-IPI-E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Heat & Glo LifeStyle SL-950TV-IPI-E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Heat & Glo LifeStyle SL-950TV-IPI-E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Heat & Glo LifeStyle SL-950TV-IPI-E should contain:
- informations concerning technical data of Heat & Glo LifeStyle SL-950TV-IPI-E
- name of the manufacturer and a year of construction of the Heat & Glo LifeStyle SL-950TV-IPI-E item
- rules of operation, control and maintenance of the Heat & Glo LifeStyle SL-950TV-IPI-E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Heat & Glo LifeStyle SL-950TV-IPI-E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Heat & Glo LifeStyle SL-950TV-IPI-E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Heat & Glo LifeStyle service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Heat & Glo LifeStyle SL-950TV-IPI-E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Heat & Glo LifeStyle SL-950TV-IPI-E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 1 • DO NOT store or use gasoline or other fl am- mable vapors and liquids in the vicinity of this or any other appliance. • What to do if you smell gas - DO NOT try to light any appliance. - DO NOT touch any electrical switch. DO NOT use any phone in your building. [...]
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Page 2
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 2 Listing Label Information/Location Model Name: ___________________________________________ Date purchased/installed: __________________ Serial Number: __________________________________________ Location on fi replace: _____________________ Dealership purchased from: _[...]
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Page 3
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 3 Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury . • W ARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury . • CAUTION! Indicates a hazardous[...]
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Page 4
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 4 Î = Contains updated information. 14 Appliance Setup A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 33 B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 33 C. Clean the Appliance . . . . . . . . . . . . . . . . . . . [...]
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Page 5
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 5 B. Limited Lifetime W arranty[...]
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Page 6
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 6 B. Limited Lifetime W arranty (continued)[...]
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Page 7
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 7 B. T empered Glass Speci fi cations Hearth & Home T echnologies appliances manufactured with tempered glass may be installed in hazardous loca- tions such as bathtub enclosures as de fi ned by the Con- sumer Product Safety Commission (CPSC). The tempered glass ha[...]
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Page 8
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 8 D. High Altitude Installations NOTICE: If the heating value of the gas has been reduced, these rules do not apply . Check with your local gas utility or authorities having jurisdiction. When installing above 2000 feet elevation: • In the USA: Reduce input rate 4% for[...]
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Page 9
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 9 2 2 Operat ing Instruc tions Figure 2.1 General Operating Parts B. Y our Fireplace W ARNING! DO NOT operate fi replace before read- ing and understanding operating instructions. Failure to operate fi replace according to operating instructions could cause fi re or i[...]
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Page 10
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 10 D. Clear Space W ARNING! DO NOT place combustible objects in front of the fi replace or block louvers. High temperatures may start a fi re. See Figure 2.4. Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects. Fig[...]
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Page 11
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 1 1 I. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer . T o prolong battery life, remove them when using the transformer . 1. This appliance is equipped with an ignition device which auto[...]
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Page 12
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 12 Initial Break-in Procedure • The fireplace should be run three to four hours continuously on high. • T urn the fi replace of f and allow it to completely cool. • Remove fi xed glass assembly . See Section 14.G. • Clean fi xed glass assembly . See Section 3.[...]
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Page 13
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 13 Glass Cleaning Frequency: Seasonally By: Homeowner T ools Needed : Protective gloves, glass cleaner , drop cloth and a stable work surface. CAUTION! Handle fi xed glass assembly with care. Glass is breakable. • Avoid striking, scratching or slamming glass • Avoid[...]
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Page 14
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 14 V enting Frequency: Seasonally By: Homeowner T ools needed: Protective gloves and safety glasses. • Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow , debris, etc. • V erify termination cap clearance to subseque[...]
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Page 15
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 15 Figure 3.1 IPI Pilot Flame Patterns (Either cobrahead or SIT) PRODUCT SPECIFIC[...]
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Page 16
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 16 A. T ypical Appliance System NOTICE: Illustrations and photos re fl ect typical installations and are for design purposes only . Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual CEILING FIRESTOP ON FLOOR OF A TTIC (SECTIO[...]
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Page 17
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 17 B. Design and Installation Considerations Heat & Glo B-type vent gas appliances are designed to operate with all exhaust gases expelled to the outside of the building, and combustion air pulled from the room. Installation MUST comply with local, regional, state an[...]
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Page 18
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 18 Recommended Location Marginal Location Location Not Recommended Recommended Location Location NOT Recommended Multi-level Roofs Windward Leeward Figure 4.2 E. Negative Pressure W ARNING! Risk of Asphyxiation! Negative pressure can cause spillage of combustion fumes an[...]
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Page 19
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 19 5 5 F raming and Clearances A. Selecting Appliance Location When selecting a location for the appliance it is important to consider the required clearances to walls (see Figure 5.1). W ARNING! Risk of Fire or Burns! Provide adequate clearance around air openings and f[...]
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Page 20
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 20 Figure 5.2 Clearances to Combustibles B. Constructing the Appliance Chase A chase is a vertical box-like structure built to enclose the gas appliance and/or its vent system. In cooler climates the vent should be enclosed inside the chase. NOTICE: T reatment of ceiling[...]
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Page 21
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 21 D. Mantel and W all Projections W ARNING! Risk of Fire! Comply with all minimum clear- ances as speci fi ed. Framing or fi nishing material closer than the minimums listed must be constructed entirely of noncom- bustible materials (i.e., steel studs, concrete board,[...]
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Page 22
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 22 A. V ent T ermination Minimum Clearances Roof Pitch H (Min.) Ft. Flat to 6/12...........................................................1.0* Over 6/12 to 7/12 .................................................1.25* Over 7/12 to 8/12 ....................................[...]
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Page 23
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 23 7 7 V ent Infor mation and Diagrams B. V ent System Con fi guration CAUTION! Risk of Fire! ALL vent con fi guration speci- fi cations MUST be followed. This product is tested and listed to these speci fi cations. Appliance performance will suffer if speci fi cati[...]
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Page 24
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 24 A. Pipe Clearances to Combustibles V ent clearances are per vent manufacturer ’s speci fi ca- tions. MUST be Listed B-V ent pipe. W ARNING! Risk of Fire! Maintain air space clearance to vent. DO NOT pack insulation or other combustibles: • Between ceiling fi res[...]
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Page 25
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 25 A. Installing Outside Air Kit Damper Assem- bly CAUTION! Risk of Cuts, Abrasions or Flying Debris. Wear protective gloves and safety glasses during instal- lation. Sheet metal edges are sharp. W ARNING! Risk of Fire/Asphyxiation. DO NOT draw outside combustion air fro[...]
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Page 26
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 26 B-VENT COMPONENT SCREW FLUE OUTLET COLLAR 10-5/8 IN. COLLAR 1 0 10 Inst alli ng V ent Pipe W ARNING! Risk of Fire or Exhaust Fumes! Assemble pipe sections per B-vent manufacturer ’ s instructions. Use support tabs for screws. Pipe may separate if not properly joined[...]
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Page 27
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 27 A. Fuel Conversion • Make sure the appliance is compatible with available gas types. • Conversions must be made by a qualified service technician using Hearth & Home T echnologies speci fi ed and approved parts. B. Gas Pressure • Optimum appliance performan[...]
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Page 28
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 28 A. Wiring Requirements NOTICE: This appliance must be electrically wired and grounded in accordance with local codes or , in the absence of local codes, with National Electric Code ANSI/NFP A 70-latest edition or the Canadian Electric Code CSA C22.1. • Wire the appl[...]
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Page 29
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 29 Figure 12.1 Intelli fi re Pilot Ignition (IPI) Wiring Diagram with Wall Switch or Thermostat NOTE: 1 . Ignition module, valve, pilot, and wall switch operate on 3 volts. 120 V AC is required at junction box unless equipped with battery back-up. RED IGNITION MODULE 3 [...]
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Page 30
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 30 F . W all Switch Installation for Fan (Optional) If the box is being wired to a wall mounted switch for use with a fan (See Figure 12.4): • The power supply for the appliance must be brought into a switch box. • The power can then be supplied from the switch box t[...]
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Page 31
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 31 A. Mantel and W all Projections W ARNING! Risk of Fire! Comply with all minimum clear- ances as speci fi ed. Framing closer than the minimums list- ed must be constructed entirely of noncombustible materi- als (i.e., steel studs, concrete board, etc.) Failure to comp[...]
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Page 32
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 32 B. Facing Material • Metal front faces may be covered with non-combustible materials only . • Facing and/or fi nishing materials must not interfere with air fl ow through louvers, operation of louvers or doors, or access for service. • Facing and/or fi nishin[...]
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Page 33
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 33 A. Remove Glass Assembly See Section 14.G. B. Remove the Shipping Materials Remove shipping materials from inside or underneath the fi rebox. C. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the fi rebox or underneath in the control c[...]
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Page 34
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 34 Log Set Assembly: LOGS-550-E, 750-E, 950-E Model: SL-550TR-E, 750TR-E, 950TR-E, SL-550TV -E, SL-750TV -E, SL-950TV -E F . Install the Log Assembly If the gas logs have been factory installed they should not need to be positioned. If the logs have been packaged separat[...]
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Page 35
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 35 Figure 7 Figure 7 Log #3 : Locate the pin hole on the underside of log #3. Mate the pin hole with the shoulder screw located on the burner top. Push the left end of log # 3 toward the back of the fi rebox until it touches the lava rock retainer . 3 3 Mate shoulder sc[...]
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Page 36
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 36 J. Install Hood Hood is included with this appliance and required in all installations. K. Air Shutter Setting Air shutter settings should be adjusted by a quali fi ed ser- vice technician at the time of installation. The air shutter is set at the factory for minimum[...]
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Page 37
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 37 1 5 15 T roubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a quali fi ed service technician in the diagnosis of a p[...]
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Page 38
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 38 Intelli fi re Ignition System - (continued) Symptom Possible Cause Corrective Action 4. Pilot lights but contin- ues to spark, and main burner will not ignite. (If the pilot continues to spark after the pilot fl ame has been lit, fl ame recti fi cation has not occ[...]
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Page 39
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 39 1 6 16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5. Figure 16.1 Appliance Dimensions B E A M Q I C H R GAS LINE ACCESS ELECTRICAL ACCESS[...]
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Page 40
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 40 B. Service Parts Part number list on following page. Service Parts Diagram Beginning Manufacturing Date: June 2007 Ending Manufacturing Date:_________ SL-550TV -IPI-E Log Set Assembly 2 3 4 1 5 6 7 8 9 10 12 11[...]
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Page 41
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 41 Service Parts List SL-550TV -IPI-E IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stoc[...]
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Page 42
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 42 Service Parts Service Parts Diagram Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: ________ 6 7 9 10 11 12 8 Part number list on following page. SL-750TV -IPI-E Log Set Assembly 2 3 4 1 5[...]
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Page 43
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 43 Service Parts List SL-750TV -IPI-E IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stoc[...]
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Page 44
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 44 6 8 9 10 11 12 7 Service Parts Service Parts Diagram Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: ________ Part number list on following page. SL-950TV -IPI-E Log Set Assembly 2 3 4 1 5[...]
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Page 45
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 45 Service Parts List SL-950TV -IPI-E IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stoc[...]
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Page 46
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 46 Service Parts SL-550 / 750 / 950TV -IPI-E V alve Assembly Parts List Beginning Manufacturing Date: June 2007 Ending Manufacturing Date: ______ 1 3 4 5 6 7 8 10 11 12 13 9 2 IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your[...]
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Page 47
Heat & Glo • SL-550 / 750 / 950TV -IPI-E • 21 19-900 Rev . J • 12/09 47 Heat & Glo, a brand of Hearth & Home T echnologies Inc. 7571 215th St, Lakeville, MN 55044 www .heatnglo.com C. Contact Information Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer[...]