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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Henkel SubFloor, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Henkel SubFloor one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Henkel SubFloor. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Henkel SubFloor should contain:
- informations concerning technical data of Henkel SubFloor
- name of the manufacturer and a year of construction of the Henkel SubFloor item
- rules of operation, control and maintenance of the Henkel SubFloor item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Henkel SubFloor alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Henkel SubFloor, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Henkel service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Henkel SubFloor.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Henkel SubFloor item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
169 168 PREP ARING THE SUBFL OOR The flooring contractor has r esponsibility for laying the f loor covering only when he is satisfied that the subfloor is in a suitable condition to r eceive the flooring . Local r e gulations regarding subf loor s and the installation of floor coverings must be complied with. GENERAL INFORMA TION (NEW SUBFL OORS OR[...]
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Page 2
171 170 Te c hnical guide Laying procedur e f or tiles Te c hnical guide Hardness Use cement based products for subfloor pr eparation. The y must be neither crumbly nor flak y . Flatness Maximum deflexion, for a 2 m ruler 7 mm, for a 0.20 m ruler 2 mm. Surface state: fine and regular . Dr yness Moistur e content in subfloor s should be measur ed us[...]
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Page 3
173 172 Te c hnical guide Te c hnical guide Te c hnical guide T ec hnical guide Overall adhesion with tackifier emulsion adhesive A gripping primer compatib le with the tac kifier emulsion adhesive and the subfloor must be applied befor e gluing . 1 - P ositioning of the floor covering The tiles should be r emoved from their bo x a t least 24 hour [...]
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Page 4
175 174 Te c hnical guide LA YING PR OCEDURE FOR RESIDENTIAL SHEET PR ODUCTS Check tha t the subfloor on which you intend to lay the floor covering is smooth, fr ee from grit, gr ease and wood tr ea tments . Most of these floorco verings should not be laid o ver damp ar eas although T e xline and Griptex have higher tolerances for damp . Please ref[...]
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Page 5
177 176 PRINCIPLES FOR SUCCESSFUL ADHESION Instructions for use ar e given b y the adhesi v e manuf actur er . These are giv en for normal h yg rometric conditions and subfloor porosity . They may need to be modified according to on-site conditions . MAIN TYPES OF ADHESIVE W ater-based or em ulsion : suitable f or most types of flooring . Their bon[...]
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Page 6
179 178 Te c hnical guide Maintenance Maintenance R ubber leaves indelible stains on vinyl floorings : ■ do not use mats with rubber backing ■ re place tubular furniture feet with those made of PVC or polyamide (do not use rubber furniture feet and wheels) Never use solvent-based wax, seals , polishes or varnish, par ticularl y those containing[...]
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Page 7
181 180 Te c hnical guide Maintenance Maintenance SPECIFIC MAINTENANCE PR ODUCTS Static control floorings : Mipolam Robust EL7, Mipolam T ec hnic EL5, Mipolam Forum EL5. INITIAL CLEANING R emov e loose debris after the installation of floor . W ash and clean off a machine fitted with b lue pad + stripping agent (such as REMAT manufactur ed by WETRO[...]
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Page 8
182 Te c hnical guide Due to printing limitations there may be v ariations between the colour s of the actual flooring and illustr ations shown in this catalogue. Samples are av aila ble upon request. Notes[...]