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Hi-Touch Imaging Technologies CS-310 manual

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Table of contents for the manual

  • Page 1

    www .hi-ti.com 1 HiT i Card Printer CS-310/320 User Manual HiTi V.2007.11[...]

  • Page 2

    www .hi-ti.com 2 ACKNOWLEDGEMENTS Microsoft, MS, MS-DOS and Windows ar e registered trademar ks of Microsof t Corporations. Pentium is a U.S. registered tr ademark of Inte l Corporation. T rueT ype is a U.S. trademar k of Apple Computer , Inc. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Brands and product names are tr[...]

  • Page 3

    www .hi-ti.com 3 SAFETY INSTRUCTIONS 1. Read these instructions carefully . Keep these instructions for future reference. Follow all warnings and instruct ions as marked on the product. 2. Unplug this product from the wall out let before cleaning. Do not use liquid detergents or aerosol cleaners. Use a damp cloth for cleaning. 3. Do not use this pr[...]

  • Page 4

    www .hi-ti.com 4 Instruction 5 Chapter 1 Hardware Inst allation 6 1-1 Check Accessories 6 1-2 Appearance Of CS-310/320 7 1-3 Inst all Power Cord & USB Cable 10 1-4 Inst all Cleaning Roller 11 1-5 Inst all Card & Ribbon 12 Chapter 2 Sof tware Installation 14 2-1 Inst all Driver (Win 2000 & XP/V ista ) 15 2-2 Uninst all Driver (Win 2000 &[...]

  • Page 5

    www .hi-ti.com 5 Instruction Thank you for choosing HiT i Card Printer . We hope this will just be the beginning of our long-term and successful association. With this HiT i card printer , you can easily and conveniently print high quality plas tic cards, such as personalized ID cards/credit cards, membersh ip cards,.…etc. Please read this manual[...]

  • Page 6

    www .hi-ti.com 6 Chapter 1 Hardware Inst allation 1-1 Check Accessories Please make sure the following items are included when you unpack the card printer . 1.Card Output Hopper 2. Weight 3. USB Cable 4. Power Cord 5. User Manual 6. CD 7. Cleaning Roller 8. Cleaning Kit If any of the above items is missing, please contact your nearest HiT i custome[...]

  • Page 7

    www .hi-ti.com 7 1-2 Appearance of CS-310/320 z CS-310/320 Front side * A. Card Input Hopper This is the Card Input Hopper fo r storing blank ca rds. Plea se insert the blank cards gentl y and remember to shield them with the built-in cover to avoi d any dust entering in there. B. Card thickness select ion button HiT i CS-310/320 provides four sele[...]

  • Page 8

    www .hi-ti.com 8 z CS-310/320 Back side* A. Power Sw itch This switch turns the power of the printer on or off. B. Power Socket Connect your power cord here. C. USB Connector Please connect the printer to a controlli ng device, such as a PC or a laptop, hereby using the build-in USB connector . D. Specific ation Label Printer specification and deta[...]

  • Page 9

    www .hi-ti.com 9 z Control Panel. A. LED Light T urn the power on. The prin ter will automatically initia te a system check and turn on the green LED light to indi cate that the printer status is normal. If an error occurs, an error message will be shown on the LCD display and flash the LED. Please refer to “Chapter 5 T roubleshooting” for reso[...]

  • Page 10

    www .hi-ti.com 10 1-3 Inst all Power Cord & USB Cable 1. Connect the printer to the AC power outlet using the supplied power cord. 2. Please connect the printer to a PC using the supplied USB Cable. 3. T urn on the “Power Switch". Before you turn on the “Power Switch”, please make sure that you have already insta lled the printer dri[...]

  • Page 11

    www .hi-ti.com 11 1-4 Inst all Cleaning Roller* Please ※ install the cleaning roller bef ore using the card printer . . Slide the ID button and lift the ribbon door up. 2. Open the cover of the cleaning module , as illustrated. 3. While holding the cover of the cleaning module open, insert the cleaning roller spool into the spool receivers. T urn[...]

  • Page 12

    www .hi-ti.com 12 1-5 Inst all Card & Ribbon ※ The HiT i card printer p ackage does not include cards and ribbons. Y ou can cont act your local HiT i distributor or refer to Appendix E for consumer ordering information. z The Card Installati on 1. Please move and slide the selector for thickness to the correct thickness position which matches[...]

  • Page 13

    www .hi-ti.com 13 z The Ribbon Installation * 1. Remove the ribbon slack by rotating the spool as illustrated. 2. Remove the fastener on the ribbon as illustrated 3. Slide the ID button and lift the ribbon door up. 4. Hold the ribbon cartridge handle and insert it into the prin ter as illustrated. Please make sure the drive gear is properly seated [...]

  • Page 14

    www .hi-ti.com 14 Chapter 2 Sof tware Installation* System Requirements Please make sure your PC conforms to the following requirements .  Intel Pentium or compatible PC  Windows 2000/XP/Vist a  128 MB RAM or higher  A vailable USB port  100 MB or more free hard disk space  CD-ROM Drive * For CS310i / CS320i, please follow the bel[...]

  • Page 15

    www .hi-ti.com 15 2-1 Inst all Driver (Windows 2000/XP/V ist a) 1.Insert the “Driver CD” into the CD-ROM drive. If the inst allation doesn’t start automatically; run the “aut orun.exe” in the disk. 2.Please select “Driver / HiT i CS-310 / CS-320” and install. 3.Click the “S tart” button to install the driver . 4.Connect the printe[...]

  • Page 16

    www .hi-ti.com 16 6. After copying several files, the Wi ndows 2000 / XP system recognizes this printer and the installation will be finished. 2-2 Uninst all Driver 1. Under Control Panel/ Add Remove Programs, you can find “HiT i CS-310/320” Card Printer”. 2. Select [Remove] option, then the system will begin to uninstall the “HiT i CS-310/[...]

  • Page 17

    www .hi-ti.com 17 2-3 Inst all CardDesiree CS 1. Insert the “Driver CD” into the CD-RO M drive, if the di sc doesn’t auto start, then please execute the “aut orun.exe” in the disc. 2. Select "Sof tware / CardDesiree CS" and install. 3. Select language and destination; then press the “S tart” button. 4. When the installation [...]

  • Page 18

    www .hi-ti.com 18 2-4 Driver Instruction Y ou can access the driver settings in Control Panel-> Printers . Select HiTi CS-310/320 and right-click the mouse button, then select “Printing Preferences”. The printer driver is divided into seven different categories (not including general properties) integrated in a main page. The seven dif feren[...]

  • Page 19

    www .hi-ti.com 19 [Device Option] Y ou can modify the settings of the card printer in this p age. A. Ribbon T ype: Select the ribbon type you want to use. 1. YMCKO ribbon,2. Resin K ribbon, 3. YMCO ribbon, 4. KO ribbon or 5. YMCKOK ribbon. B. Card T ype: Select the card type you want to use. Y ou may choose “Blank Card”, “6-pin Smart Chip Car[...]

  • Page 20

    www .hi-ti.com 20 ※ When you select the YMCKO ribbon as your ribbon type, several options for Resin K will be available. NOTE: 1. G raphical D evice I nterface, a W indows standard for dividing the images to many graphical objects and transm itting them to output devices , such as monitors and printers . 2. It is recommended to select “Disable [...]

  • Page 21

    www .hi-ti.com 21 [Printing Area Setting] In this page, you may modify printing areas which will be covered and uncovered by the ribbon. Y ou can design printing areas, such as the following instructions. The dark area represents the area which will be covered by the ribbon, and the blank area represents the area where t he ribbon will not cover an[...]

  • Page 22

    www .hi-ti.com 22 [Edit Area] A. Designed Area: Y ou can choose the default lay out setting or the custom layout previously designed and saved through the drop-down list. If you would like to create a new layout, please select [ User defined ]. B. Delete: Delete the layout setting file. C. Save: Save the layout setting file in a particular folder a[...]

  • Page 23

    www .hi-ti.com 23 [Color] Y ou may set the printing color of your preference in this page. A. Color preference setting: There are four options. 1. HiT i Optimized Color (General): The standard color presentation. 2. HiT i Optimized Color (Enhanced): S tronger contrast. 3. Windows Color Management: When applyi ng this option, please follow the proce[...]

  • Page 24

    www .hi-ti.com 24 b. Please press the “ Reset ” buttons in C. Printer Color Adjuster and E. Skin T one Adjuster respectively . c. Meanwhile, unmark □ Image Auto Enhancement in “B. Special Function”. 4. Do not apply any color preference: Select this option and follow the steps below to acquire the maximum color space. a. Please press the ?[...]

  • Page 25

    www .hi-ti.com 25 [T ools] A. Printing Position Adjuster: Y ou may set the thickness of the card and print out a test chat, then modify parameter [A ] or [B] or [C] to adjust the printing position. Notice: ※ 1. Please make sure the position of the thickness adjuster on the printer matches the thickness of the card before proceeding to modify p ar[...]

  • Page 26

    www .hi-ti.com 26 [ Magnetic Encoding ] A Magnetic Encoding Dat a: Input Magnetic Data directly . When you are not using the database, you can manually enter dat a for the encoding of the magnetic stripe. There are three tracks within the magnet ic stripe. The first track includes alphanumeric characters and other simple symbols. The second and the[...]

  • Page 27

    www .hi-ti.com 27 4 HIJKLMN 12345678 5 12345678 2468024680 6 HIJKLMN 2468024680 7 HIJKLMN 2468024680 0987654321 a. 1 ABCDEFRG –this format is for encodi ng the 1st track only – ex: 1 xxxxxxxx b. 2 12345678 – this format is for en coding the 2nd track only – ex: 2 11111111 c. 3 2468024680 –this format is for encodi ng the 3rd track only ?[...]

  • Page 28

    www .hi-ti.com 28 [Lamination] This function is available for CS310i / CS320i only. A: Lamination Side: 4 options to do la mination: No Lamination, Front Side Lamination, Back Side Laminat ion, Double Si de Lamination. B: Lamination T ype: Lamination ribbon options. C: T ransfer Dwell T ime: The speed of the transfer to do lamination. D: T ransfer [...]

  • Page 29

    www .hi-ti.com 29 Chapter 3 Operation Instruction In this Chapter , you will find a detailed in troduction about the operation through the LCD display . 3-1 LCD display instruction The printer is equipped with an LCD Display and four buttons , which give access to printer menus. T urn the printer power switch on, the printer system will detect the [...]

  • Page 30

    www .hi-ti.com 30 ．． CARD OUT SNR The sensor for cards in the card-insert mechani sm. (ENABLE / DISABLE) . The default setting is [DISABLE]. However , once you switch [DISABLE] to [ENABLE] and there are no cards in the Card Input Hopper , the error message [CARD OUT] will be shown on the LCD display . If the [Card Out] message continues to exis[...]

  • Page 31

    www .hi-ti.com 31 Chapter 4 How to maint ain your printer* In order to preserve the performance of the printer and the print quality , please remember to maintain your card printer regularly . We will introduce a det ailed cleaning procedure in t he following sections. Please pay attention to the following when you use the printer . 1. For a better[...]

  • Page 32

    www .hi-ti.com 32 4-1 Clean Cleaning Roller 1. Switch the card printer off. 2. Slide the ID button and lift the ribbon door up. 3. Open the cover of the cleaning module and take the cleaning roller of f, as illustrated. 4. Roll the cleaning roller against the adhesive side of the cleaning card or against the adhesive tape to remove the du st from t[...]

  • Page 33

    www .hi-ti.com 33 4-2 Clean Print Path z In S tand alone mode 1. T urn the power switch of the printer on. 2. The printer will check the system st atus automatically , and show “Ready” on the LCD display . 3. Click the [<] or [>] button, and select [Cleaning mode] to begin the cleaning process. 4. The cleaning process will be displayed on[...]

  • Page 34

    www .hi-ti.com 34 4-3 Clean TPH Head* 1. Please turn off the power before cleaning the TPH head. 2. Open the ribbon door , the TPH head is att ached to the ribbon door module. 3. Please use the sponge cleaning swab to clean the TPH head. ※ Notices: 1. Please do not touch the TPH head with your hand. 2. Do not use any liquid detergent s or aerosol[...]

  • Page 35

    www .hi-ti.com 35 4-4 Clean Air Filter 1. Switch the card printer off. 2. Open the ribbon door . 3. Slide the air filter out from the side of ribbon door and clean the dust on the filter , as illustrated. 4. Insert the air filter into the ribbon door and close the ribbon door . The cleaning process is finished.[...]

  • Page 36

    www .hi-ti.com 36 4-5 Cleaning Card-insert Mechanism 1. Switch the card printer off. 2. Open and empty the Card Input Hopper . After removing all the cards and the weight, please use the sponge cleaning sw ab to clean the rollers and the senso r on the card-insert mechanism.[...]

  • Page 37

    www .hi-ti.com 37 4.6 Clean Ribbon Sensors 1. Switch the card printer off. 2. Open the ribbon door . 3. Remove the ribbon cassette. 4. Please use the sponge cleaning swab to clean the ribbon sensors, as shown. 5 . Please re-insert the ribbon cassette and close the ribbon door .[...]

  • Page 38

    www .hi-ti.com 38 Chapter 5 T roubleshooting If there is any error message displayed on the LCD screen, please record the message first; do not press [OK] immediately . Please follow the instructions below for troubleshooting. Notice: After you press ※ [OK] in the error message dialogue, the printer will reset and the error message may be erased [...]

  • Page 39

    www .hi-ti.com 39 Ribbon o ut The ribbon has been use d up. 1. Please install a new ribbon. 2. Please follow the instructions from the LCD display to switch the ribbon se nsors (Please refer t o Chapter 3, section 2, the descript ion of RIBBON 1) If the error message still occurs, please contact your nearest HiT i distributor or Hi T i customer ser[...]

  • Page 40

    www .hi-ti.com 40 Card jam in card path Card jam in a flipper Card jam in the device. Please remove the card by following the instructions on the LCD monitor of the printer before continuing the print job. Please press [ OK ] to get step by ste p instructions. 1. OPEN THE DOOR: Open the r ibbon door to see whether the card and the ribbon are sticki[...]

  • Page 41

    www .hi-ti.com 41 Cam TPH error Cam pinch er ror Cam flipper erro r Cam Mag error The error occurs in the mecha nism. Check sum erro r - SDRAM Check sum error – SRAM Check sum error – FLASH Check sum error – W rong firm ware The version of the firmware is not correct. Press the ‘Cancel” button to restart the ca rd printer . Or download th[...]

  • Page 42

    www .hi-ti.com 42 Thermal print head overheat 1. The printer will detect th e printing temperature autom atically . When the temperature is overheated, the pri nter will stop printing temporarily and cool the temperature down. The ca rd p rinter will continue until the temperature wi ll be below 60 ℃ . 2. When you co ntinue printin g more than 5 [...]

  • Page 43

    www .hi-ti.com 43 carefully re-install it to its proper position. 3. Please clean the chip on th e side of the ribbo n and re-install the ribbon. 4. Please make sure the ribbon door is closed . If the error message still occurs, please contact your nearest HiT i distributor or HiT i customer service center . W ebsite: http://h i-ti.com RIBBON IC ER[...]

  • Page 44

    www .hi-ti.com 44 RJ-BOX FUL L The rejected box is full of cards Please remove the invalid cards from the rejected box or follow the instructions from the LCD display and press [ NEXT ] → [ IGNORE THE ERROR ] to clear this error condition. RJ-BOX MISSING The rejected box is not placed i n the proper position Please make sure the rejected box is i[...]

  • Page 45

    www .hi-ti.com 45 Appendix A CS-310/320 Specification Model Name CS-310 CS-320 Print Method Photo-quality dye sublimation T hermal T ransfer Dual-side Printing * Resolution 300dpi x 300dpi , 256 levels per color Display LCD control panel Memory 32MB, 1MB Flash Print Speed S tandard Mode : 25 seconds / single side ; Premium Photo Mode : 32 sec / sin[...]

  • Page 46

    www .hi-ti.com 46 Appendix B Safety Instructions Read these instructions carefully . Save t hese instructions for future reference. Follow all warnings and inst ructions marked on the product. 1.Unplug this product from the wa ll outlet before cleaning. Do not use liquid cleaners or aerosol cle aners. Use a damp cloth for cleaning. 2.Do not use thi[...]

  • Page 47

    www .hi-ti.com 47 Appendix C FCC Compliance S tatement z FCC Information The Federal communication Commissi on Radio Frequency Interference S tatement includes the following paragraph: This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to p[...]

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    www .hi-ti.com 48[...]

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    www .hi-ti.com 49[...]

  • Page 50

    www .hi-ti.com 50 z CE Information[...]

  • Page 51

    www .hi-ti.com 51[...]

  • Page 52

    www .hi-ti.com 52 Appendix D Customer Service Information If your printer does not function norma lly , please refer to the following procedures for assistance. ◆ Support Process Before you contact HiT i customer support, please try the following: 1. Y ou have consulted the Quick Inst allation Guide. 2. Y ou have consulted the tr oubleshooting ti[...]

  • Page 53

    www .hi-ti.com 53 Middle East & North Africa Hi-T ouch Imaging T echnologies (Middle East) Emaar Business Park Bldg #2, Office #426 P .O Box 261750, Dubai-United Arab Emirates TEL: +971-4-3674547 F AX: +971-4-3674221 We b ： http://www .hi-ti.ae Latin America Hi-T ouch Imaging T echnologies (Mexico) Agustín González de Cossio S tr . #1 int. [...]

  • Page 54

    www .hi-ti.com 54 Appendix E Order Information If you would like to purchase HiT i Printer or acce ssories. Please contact our deale r or visit HiTi Web si te http://www .hi-ti.com for quickly order service. Ta i w a n HiT i Digital, Inc. 20F ., No.100, Sec. 2, Roo sevelt Rd., T aipei City 100 , T aiwan Te l : +886-2-2363-8833 Fax: +886-2-2362-1319[...]