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Highpoint RocketRAID 2642 manual

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Table of contents for the manual

  • Page 1

    RocketRAID 264x SAS/SA T AII Host Adapter User ’ s Guide Revision: 1.0 Date: October 2008 HighPoint T echnologies, Inc. 1[...]

  • Page 2

    Copyright Copyright © 2008 HighPoint T echnologies, Inc. This document contains materials protected by International Copyright Laws. All rights reserved. No part of this manual may be reproduced, transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint T echnologies, Inc. T rademarks Companies [...]

  • Page 3

    T able of Contents CONGRA TULA TIONS Specifications and Features .......................................................................................... 6 1 - RocketRAID 264x (2640X4, 2640X1 and 2642) Host Adapter layout ........................ 9 2 - LED Connections ...............................................................................[...]

  • Page 4

    CUST OMER SUPPOR T Troubleshooting Checklist ......................................................................................... 3 2 4 T able of Contents CONT ACT US ........................................................................................................33[...]

  • Page 5

    HighPoint T echnologies, Inc. HighPoint T echnologies, long recognized as a leader in mass storage technologies specializes in the design and manufacturer of HBA (Host Bus Adapters) and HighPoint RAID IP (Intellectual Property). HighPoint provides a broad range of scalable hardware HBA ’ s that meet the storage requirements from Enterprise to SMB[...]

  • Page 6

    Congratulations Congratulations Y ou have purchased one of the highest performing and most cost effective 4 channel SAS RAID controllers available. The RocketRAID 264x offers the flexibility to support both the highest performing SAS 15,000 RPM hard drives, and larger capacity cost sensitive SA T A hard drives in homogeneous and heterogeneous stora[...]

  • Page 7

    Congratulations • BIOS booting support • Online Array roaming • Automatic hard drive (insert / remove) detection • Automatic RAID rebuild • 64bit LBA support greater than 2TB per volume Array Monitors, Alerts and Indicators • Hard Drive LED Indicators (Activity and Failed) • Email Notification • Alarm/Buzzer alerts for drive/array f[...]

  • Page 8

    Congratulations Physical Specifications RR2640X4 / RR2640X1 Size: (87.8mm X 64.3mm) 3.45”L x 2.53”W RR2642 Size: (79.4mm X 67.5mm) 3.13” L x 2.66” W EMI: FCC Part 15 Class B and CE Thermal and Atmospheric Characteristics: W ork T emperature Range: +5 C ~+ 55 C Relative Humidity Range: 5% ~ 60% non condensing Storage T emperature: ~20 ~ 80 C[...]

  • Page 9

    Congratulations 1 – RocketRAID 264x (2640X4, 2640X1 and 2642) Host Adapter layout RocketRAID 2640X4 Port1- Port4 Port1 – Port4 represent the RocketRAID 2640X4’ s 4 Internal SAS channels. 9 Port1- Port4 Port1 – Port4 represent the RocketRAID 2640X1’ s 4 Internal SAS channels. RocketRAID 2640X1[...]

  • Page 10

    Congratulations 10 Port1- Port4 Port1,Port2 represent the RocketRAID 2642’ s 2 External SAS channels. Port3,Port4 represent the RocketRAID 2642’ s 2 Internal SAS channels . 2 – LED Connections LED connectors (Drive-activity/Drive-failure): LED support is discussed in greater detail in the LED Connection section. The RocketRAID 264x host adapt[...]

  • Page 11

    Congratulations BEEP1-Speaker Alarm (speaker): this speaker emits an audible alarm in the case of Drive/array failure. J7 (RR2640X4 and RR2640X1) This jumper supports the SAF-TE interface (I2C). J1 (RR2642) This jumper supports the SAF-TE interface (I2C). J3 (RR2640X4 and RR2640X1) This jumper is SGPIO signal. The following diagram describes the co[...]

  • Page 12

    Congratulations 12 3 – Hardware Installation Note: Make sure the system is powered-off before installing the RocketRAID host adapter. The RocketRAID 264x include both standard and low-profile brackets. It may be necessary to attach the low-profile bracket in place of the standard bracket, depend- ing upon the chassis design. Open the system chass[...]

  • Page 13

    Congratulations 3 . After installing the adapter, attach hard drives to the host adapter using the appropriate data cable. These host adapters can support up to 4 3Gb/s SAS or SA T A hard drives directly . Note: Many server-level chassis include hard-disk hot-swap bays. For these system chassis, cables are attached to the chassis backplane, rather [...]

  • Page 14

    RocketRAID BIOS Utility RocketRAID BIOS Utility The RocketRAID 264x card will display its BIOS screen during the system’ s boot process. Press Control + H when prompted, to access the BIOS settings Menu. 1 - BIOS Settings Overview The RocketRAID 264x BIOS utility is an interface that provides management com- mands and controller related settings.[...]

  • Page 15

    RocketRAID BIOS Utility BIOS Commands Create - this command is used to open the RAID Creation menu. Delete - this command will delete the selected RAID array. Add/Remove Spare - this command is used to assign hard disks to function as spare disks. The controller is capable of using spare disks to automatically rebuild broken or faulted RAID arrays.[...]

  • Page 16

    RocketRAID BIOS Utility Highlight the tar get disks using the arrow keys, then select using Enter . A numeral will be displayed before each selected disk. Once all target disks have been selected, press ESC. The utility will display a warning, and ask you to press Y (yes) to initialize, or N (no) to cancel. Once initialized, these disks can be used[...]

  • Page 17

    RocketRAID BIOS Utility 3 . Highlight the target disks that you want to use, and press Enter to select them. A numeral will be displayed before each selected disk. This number designates disk order . After all of the disks have been selected and press the ESC key to return to the Create Menu. 4. Next, Use the ? arrow key to highlight the Capacity ([...]

  • Page 18

    RocketRAID BIOS Utility 3 – Deleting Arrays Highlight the Delete command from the toolbar, and press Enter. The BIOS utility will display a list of available RAID arrays. Select the array you wish to delete, and press Enter. 6. Sector Size – Also known as “V ariable Sector Size”. Use this option if you are using an older 32-bit W indows ope[...]

  • Page 19

    RocketRAID BIOS Utility The utility will display a warning message. Press Y (yes) to delete the array, or select N (no) to cancel. W arning: all data stored on the array will be lost – do not delete if the array contains critical data. 4 - Adding/Remove Spare Disks This Add/Remove Spare command is used to assign a hard disk to act as a Spare Disk[...]

  • Page 20

    RocketRAID BIOS Utility 5 - Settings T o access the Settings menu, highlight the Settings command from the toolbar , and press Enter. Generally, single disks are designated to act as spares (disks that are not configured into RAID arrays). However, in some instances, disks that are members of RAID arrays may also be designated to act as a spare. If[...]

  • Page 21

    HighPoint RAID Management and Device Driver CD HighPoint RAID Management and Device Drive CD Each retail box includes a copy of the HighPoint Products Software CD. This CD can be used to generate driver diskettes, and install the HighPoint RAID Management Utility Suite for a variety of operating systems. 1 - Creating a driver diskette W indows 2000[...]

  • Page 22

    HighPoint RAID Management and Device Driver CD 22 2 - Device Driver Installation Windows Driver Installation (Win2000, XP, Win 2003) Before installing the RocketRAID 264x host adapter ’ s device driver , make sure the host adapter and all required hard disks have been installed into the system’ s chassis/ disk enclosure. If you are working with[...]

  • Page 23

    HighPoint RAID Management and Device Driver CD 23 Installation V erification After the driver has been installed, and the system has been restarted: 1 . Click the Start button, then right-click the “My Computer” icon. Select the Properties item from the pop up menu. 2 . In the popup window, click the “Hardware” tab then click Device Manager[...]

  • Page 24

    HighPoint RAID Management and Device Driver CD 24 Windows V ista/2008 Driver Installation Installing the driver during a fresh Windows Vista/2008 installation 1 . Boot from W indows V ista DVD. 2 . When the screen “ where do you want to install Windows ” appears, click “ Load driver ” and browse for the driver location. W indows V ista will[...]

  • Page 25

    HighPoint RAID Management and Device Driver CD 25 Installation V erification After the driver has been installed, and the system has been restarted: 1 . Click the Start button, then right-click My Computer icon. Select the Properties item from the popup menu. 2 . In the popup window, select Hardware tab and then click Device Manager button. 3 . Dou[...]

  • Page 26

    HighPoint RAID Management and Device Driver CD 26 Several driver sets are also included with the RocketRAID 264x Software CD. Each binary driver and source package includes an installation guide (.pdf format). Linux Driver sets: RR264x/Driver/Linux directory. FreeBSD Driver sets: RR264x/Driver/FreeBSD directory. Linux and FreeBSD Device Driver inst[...]

  • Page 27

    HighPoint RAID Management and Device Driver CD 27 3 - HighPoint RAID Management Utilities (HRM) T o install the W eb RAID Management Utility for W indows Operating Systems: Click on “ Install RAID Management Software ”. Select the desired software from the drop down menu, and click on the “OK” button. T o install the W eb RAID Management Ut[...]

  • Page 28

    HighPoint RAID Management and Device Driver CD 28 4 . The package can also be installed manually, using a terminal. Log in as “root”, open a terminal, and browse to the location of the .rpm file. Run the following command: 5 . # rpm -i hptsvr-https-1.4-8.i386.rpm (or hptsvr-https-1.4-8.x86_64.rpm) Note: The i386 rpm package can also work on 64-[...]

  • Page 29

    HighPoint RAID Management and Device Driver CD 29 RAID Management - CLI Command Line interface versions of the RocketRAID management utilities are available for Linux and FreeBSD operating systems. These packages are posted on the HighPoint T echnologies, Inc. website, under the BIOS & Driver downloads page for the RocketRAID 264x.[...]

  • Page 30

    HighPoint RAID Management and Device Driver CD 30 4 - Mac OS X Driver and RAID Management Installa- tion The driver and software package for the RocketRAID 264x includes both the device driver for OS X, and a copy of the W eb RAID Management utility . Copy the Mac driver and software package from the RR264x Software CD, to the Mac Desktop. Open the[...]

  • Page 31

    HighPoint RAID Management and Device Driver CD 31 Select the installation destination: Click “ Restart”. After OS X reboots, the card will be recognized by the system. Configure arrays using the W eb RAID Management interface. User guides for the W eb interface are available from http://www.hptmac.com . Check the product page for the correspond[...]

  • Page 32

    Customer Support Customer Support If you encounter any problems while utilizing the RocketRAID host adapter, or have any questions about this or any other HighPoint product, feel free to contact our Customer Support Department. T r oubleshooting Checklist Before contacting our Customer Support department: • PCI-Express x4 (Compatible with PCI- Ex[...]

  • Page 33

    Customer Support 33 Contact Us HighPoint Corporate Headquarter USA Address 1161 Cadillac Ct. Milpitas, CA, 95035 W ebsite: http://www .highpoint-tech.com Phone: 1-408-942-5800 (9 am ~ 6 pm PST, M-F) Fax: 1-408-942-5801 E-mail: sales@highpoint-tech.com Support: support@highpoint-tech.com Support Phone: 1-408-240-6108 (9 am ~ 5 pm PST, M-F) HighPoint[...]

  • Page 34

    FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and ca[...]

  • Page 35

    Thank Y ou Thank you for purchasing the RocketRAID 264x SA T AII/SAS RAID Host adapter . W e appreciate your support, and welcome any questions, comments or product suggestions you may have.[...]