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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of HiRO H50113, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of HiRO H50113 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of HiRO H50113. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of HiRO H50113 should contain:
- informations concerning technical data of HiRO H50113
- name of the manufacturer and a year of construction of the HiRO H50113 item
- rules of operation, control and maintenance of the HiRO H50113 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HiRO H50113 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HiRO H50113, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HiRO service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HiRO H50113.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the HiRO H50113 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Hiro H50113 1[...]
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Page 2
Hiro H50113 1 System Requirements Computer with Pentium 200 M MX or higher processor. Windows 2000, Windo ws XP Home / Professional, XP Professional x64 Edition, Vista 32 / 64 F amilies, Windows 7 32 / 64 Families, and Windows Server 2003, 2008 R2 64- bit. 20 MB Hard Disk free space or above Sound card for voice features 1 avail[...]
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Page 3
Hiro H50113 2 Hardware Setup This chapter contains detailed instructions ho w to inst all and configure the 56Kbps USB modem, as well as how to verify if your installation is correct. We recommend that you follow the steps accordingly to avoid future problems. ESD Precautions Electrostatic discharge (ESD) can damage your processor , disk drives, ex[...]
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Page 4
Hiro H50113 3 a. Locate an available RJ-11 modular j ack telephone outlet. b. Insert one end of the modular cord that came with your USB 56Kbps modem into the RJ-11 modular jack marked “LINE” on the modem. Then plug the other end into the modular jack on wall outlet. See below Figure. c. Plug the RJ-11 jack of the telepho ne set into the RJ-11 [...]
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Hiro H50113 4 Configure the Modem on Win98 / WinME / Win2000 / WinXP / 2003 / Vist a / 2008/ Win7 1. Please turn on your computer. For Windows 98/2000/ME/XP/2003 User: As Windows starts, it will detect a new hardware has been plugged or added, and start the " A dd New Hardware Wizard / Found New Hard ware Wizard " . Click on " Cancel[...]
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Page 6
Hiro H50113 5 3. Click " Run autorun. exe " . (For Windows Vist a/2008/7 User only) 4. T he CD should auto-start, displaying the follo wing windows. If it does not start properly , please click on S tart – Run and t ype in CD:autorun.exe (where CD is as the location of the CD-ROM driver) .[...]
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Hiro H50113 6 5. For Security reasons Windows 7/Vista requires the installer program to have administrator privileges so t he new policy called " User A ccount Control " has been introduced in Windows 7/Vista. If UAC is enabled Windows pops up a window " User A ccount Control " Windo ws need your permission to continue. User nee[...]
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Hiro H50113 7 7. Click " OK " . 8. Click " OK " . (For Windo ws 98 User only ) 9. Browse to CD:DriverWIN9X (where CD is as the location of the CD-ROM driver) and then click " OK " . (For Windo ws 98 User only)[...]
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Hiro H50113 8 10. Click " Install / Yes " to finish the installation. (For Windows 2008/7 User only) Note: - If you can not perform thes e procedures smoothly as above, please perform the file directly: CD:Autorun.exe (Where CD is the drive letter of your CD-ROM drive)[...]
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Hiro H50113 9 How to Setup Modem-On-Hold In order to use Modem-On- Hold feature, please make s ure that yo ur ISP (Internet Service Provider) supports V.92 sta ndard, and your local phone company supports Call-Waiting & 3-Way calling on your phone line. 1.Windows Vista or 7 may already have the driver built ?[...]
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Hiro H50113 10 2.Install the driver accordingly, and then restart the computer. Pleas e verify the driver version: a.Look for the “ My Computer ” icon on your desktop or “ Computer ” from your starting menu. Right ‐[...]
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Hiro H50113 11 b.Look for the “ My Computer ” icon on your desktop or “ Computer ” from your starting menu. Right ‐ click, then select “ Properties ” [...]
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Hiro H50113 12 c.On the device mana ger, please loca te the line “ Modems ” and expand it. Please then double ‐ click on the sub ‐ line and bring out the modem’s properties. [...]
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Hiro H50113 13 d.On the Modem Properties, please click on the Driver tab and verify that the version. For H50006, H50113, & H50158, it is 2.2.98.0 . For H50159, it should be 2.7.1.0 . [...]
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Hiro H50113 14 3.For SoftMOH procedure, please open the driver CD then “Software” folder, and copy the SOFT_MOH_1790_1 folder onto your desktop. Or, please create a new folder on your desktop, download & unzip the ?[...]
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Hiro H50113 15 4.Double ‐ click on the file " LtMOH.exe .” [...]
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Hiro H50113 16 5.The purple 'a' should appear on the task bar. Left ‐ double ‐ click on the purple ‘a’ and you can bring up the Soft MOH menu. Please modify the setup as you prefer, and then click ?[...]
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Hiro H50113 17 6.Right ‐ click on the purple ‘a’ on the taskbar, and this should bring up the alternative menu. Please check the option “Start Automatically” so it won’t have to be manually activated every time [...]
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Hiro H50113 18 7.If you do not see the purple ‘a’ on the task bar, please move the mouse cursor to the blank area of task bar, then right ‐ click and choose 'Properties'. [...]
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Hiro H50113 19 8.As the new windows of " Taskbar & Start Menu Properties " coming out, click on the tab " Taskbar ", then click on the button " Customize ". [...]
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Hiro H50113 20 9.A 2nd window will pop out and allow user to change whether the icon should appear and notify or not. Plea se scroll up/down to locate the purple 'a' ( LSI MOH Application ) and change the [...]
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Page 22
Hiro H50113 21 10.Or user can simply checks the option on the bottom of window, " Always show all icons and notifications on the task bar ", which will show everything, including the MOH application. 11.Click “OK[...]
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Hiro H50113 22 Commands Most people use the comm unication sof tware programs to tell modems what to do. Therefore, you may not use the commands in this chapter . However , if you prefer to communicate with your modem directly , you can type the commands de scribed below . Here describes ho w to work in the terminal mode. T yping Commands Use t[...]
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Hiro H50113 23 Place a pause before and after t he esca pe sequence to prevent the modem from interpreting the escape sequence a s data. The length of the pause is set by register S12, the esca pe guard time. Register S2 identifies the escape sequence chara cter. A/—Repeat Last Command Use this command to repeat the last AT command. T he modem re[...]
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Hiro H50113 24 Command Function E0 Disables echo command. E1 Enables echo command (default). B<value>—Communication Standard Setting Use this command to sele ct the communication stand ard used by the soft modem. Result code s: _ OK if <value> = 0—3, 15, 16. _ ERROR if <value> ≠ 0—3, 15, 16. Command Function B0 Selects [...]
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Page 26
Hiro H50113 25 C<value>—Carrier Con trol This command is supported to ensure compatibility with communications softwa re that issues the C1 command. However, this modem does not su pport the C0 command. The C0 command instructs som e modems not to send carrier (i.e., it puts them in receive-only mode). Result code s: _ OK if <value> =[...]
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Page 27
Hiro H50113 26 I<value>—Request ID Information Use this command to display prod uct information about the modem. In each case the information is transmitted to the host system followed by a final result code. Result code s: _ As described in Table 8 if <value> = 0—9, 11. _ ERROR if <value> ≠ 0—9, 11. I<value>—Re[...]
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Page 28
Hiro H50113 27 H<value>—Hook Contro l Instructs the modem to go on-hook to di sconnect a call or go off-hook to make the telephone line bu sy. Result code s: _ OK if <value> = 0—1. _ ERROR if <value> ≠ 0—1. Command Function H0 The modem goes on-hook (default). H1 The modem goes off-hook. M<value>—Speake r Contro[...]
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Page 29
Hiro H50113 28 N<value>—Modulation Hand shake Use this command to set the modem protocol for handling handshake negotiation at con nection time if the communication speed of the remote modem is different from the sp eed of the local modem. Result code s: _ OK if <value> = 0—1. _ ERROR if <value> ≠ 0—1. O<value>—[...]
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Hiro H50113 29 Command Function O0 Instructs the modem to exit on-line command mode and return to data mode O1 Issues a retrain before returnin g to on-line data mode. O3 Issues a rate renegotiatio n before returning to on-line data mode. P—Select Pulse Dialing Use this command to configure the modem for pulse dialing. All subsequent D<dial_st[...]
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Hiro H50113 30 Q<value>—Result Code Control Result codes are informatio nal messages sent from the modem and displayed on the monitor. Basic result codes include OK, CONNECT, RING, N O CARRIER, and ERROR. Us e the Q<value> command to en able or disable result code generation by t he modem. If result co des are disa bled and an invalid[...]
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Hiro H50113 31 W<value>—Result Cod e Option Use this command to select the modems CO NNECT message options. Result code s: _ OK if <value> = 0—2. _ ERROR if <value> ≠ 0—2. Command Function W0 CONNECT re sult code reports DTE re ceive speed. Disables protocol re sult codes. W1 CONNECT re sult code reports DTE re ceive sp[...]
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Hiro H50113 32 Command Function Z0 Reset and restore stored profile. Z1 Reset and restore stored profile. Troubleshooting This appendix contains inf ormation that will help you to solve some of the common problems you might enco unter , while using this 56Kbps USB modem. For further assi stance, co ntact your dealer . Modem does not respond to A T [...]
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Page 34
Hiro H50113 33 Check the phone cord connectio n. Make sure that the jack on the modem labeled Line is conn ected to an an alog phone wall jack. The modem cannot recog nize the dial tone. This i s typical in some corporate PBXs. Use the A TX1 command in your setup string to enable Blind Dial. The modem does not ans wer an incoming call ?[...]
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Page 35
Hiro H50113 34 The software may not be set for correct terminal emulation. Configure the soft ware to correct type. ANSI terminal emulation is the most commonly used. T ype the A T&F command to load the factory default settings[...]
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Hiro H50113 35[...]