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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Hitachi HANDYTONE-486, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Hitachi HANDYTONE-486 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Hitachi HANDYTONE-486. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Hitachi HANDYTONE-486 should contain:
- informations concerning technical data of Hitachi HANDYTONE-486
- name of the manufacturer and a year of construction of the Hitachi HANDYTONE-486 item
- rules of operation, control and maintenance of the Hitachi HANDYTONE-486 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Hitachi HANDYTONE-486 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Hitachi HANDYTONE-486, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Hitachi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Hitachi HANDYTONE-486.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Hitachi HANDYTONE-486 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Manual HandyTone-486 Analog Telephone Adaptor For Firmware Version 1.0.8.32 Grandstream Networks, Inc. www.grandstream.com VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030[...]
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Page 2
Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 2 Table of Contents 1 WELCOME ..................................................................................................................... 4 2 INSTALLATION ............................................................................................................ 5 3 WHAT IS INCLU[...]
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Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 3 6.2.4 Saving the Configuration Changes .................................................................... 35 6.2.5 Rebooting the HandyTone-486 from remote ..................................................... 36 6.3 C ONFIGURATION THROUGH A C ENTRAL S ERVER .............................[...]
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Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 4 1 Welcome Congratulations on becoming an owner of HandyTone -486. You made an excellent choice and we hope you will enjoy all its capabilities. Grandstream's award-wining HandyTone-486 is an all-in-one VoIP integrated access device that features superb audio quality, ri ch functional[...]
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Page 5
Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 5 2 Installation HandyTone-486 Analog Telephone Adaptor is an all-in -one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-486 VoIP functionalities are av ailable via a regular analo g telephone. The following photo illustrates the a[...]
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Page 6
Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 6 Following are the steps to install a HandyTone-486: 1. Connect a standard touch-tone analog te lephone (or fax machine) to PHONE port. 2. Connect a PSTN telephone lin e to LINE port (optional). 3. Insert the Ethernet cable in to the WAN port of HandyTone-486 and connect the other end of t[...]
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Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 7 3 What is Included in the Package The HandyTone-486 package contains: 1) One HandyTone-486 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-486 is compliant with various safety standards including F CC/CE and C-tick. Its power adaptor is compliant [...]
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Handy Tone-48 6 User M anual Grands tream N etworks , Inc. 8 4 Product Overview 4.1 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gateway and DMZ port forw arding. Can also be configured to function as a two Ethernet[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 9 4.2 Hardware Specification The table below lists the hardwa re specification of HandyTone-486. Model HandyTone-486 LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 1xFXS PSTN port 1x PSTN pass through or life line port Button 1 LED Green and red color Universal S[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 10 5 Basic Operations 5.1 Get Familiar with Key Pad and Voice Prompt HandyTone-486 stores a voice prompt menu (Interactiv e Voice Response or IVR) for quick brow sing and simple configuration. To enter this voi ce prompt m enu, simply press the button on the HandyTone-486 or pick up the phone a[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 11 16 Firmware Version Firmware version information. 17 Firmware Upgrade Firmware upgrade mode. Enter “9” to rotate among the following three options: - always check - check when pre/suffix changes - never upgrade 47 “Direct IP Calling” When entered, user will be prom pted a dial tone, [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 12 rule to dial 16266667890 as if you were calling from a regular analog phone, followed by pressing the # or wait for 4 seconds. 5.2.2 Direct IP calls Direct IP calling allows two par ties, that is, a HandyTone with an an alog phone and another VoIP Device, to talk to each other in an ad hoc f[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 13 5.2.5 Call Transfer 5.2.5.1 Blind Transfer Assuming that call party A and B are in conversation. A wants to Blind Transfer B to C: 1. A presses “FLASH” on the analog phone ( or Hook Flash for old model phones) to get a dial tone. 2. A dials *87 followed by C’s number, then #(or wait fo[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 14 5.2.6 3-way Conferencing HandyTone-496 supports 3-way conference in two st yles: star code styl e or Bellcore style. 5.2.6.1 Star Code Style 3-way Conference Assuming that call party A and B are in convers ation. A wants to bring C in a conference: 1. A presses FLASH (on the analog phone, or[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 15 Key Call Features *23 3-way conference *87 Blind Transfer *30 Block CallerID (for all-config change) *31 Send CallerID (for all-config change) *67 Block CallerID (per call) *82 Send CallerID (per call) *50 Disable Call W aiting (for all-config change) *51 Enable Call Waiting (for all-config [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 16 5.5 LED Light Pattern Indication Following are the LED light pattern indications. RED LED always indicates not abnormal status DHCP Failed or WAN No Cable Button flashes every 2 seconds (if DHCP is configured) HandyTone-486 fails to register Button flashes ev ery 2 seconds (if SIP server is [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 17 6 Configuration Guide 6.1 Configuring HandyTone-486 through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-486 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu op tion 01 to enable Ha ndyTone-486 to use STATIC IP m ode, then [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 18 6.2 Configuring HandyTone-486 with Web Browser HandyTone-486 has an embedded Web server that will respond to HTTP GET/PO ST requests. It also has embedded HTML pages that allow a user to configure the HandyTone- 486 through a W eb browser such as Microsoft’s IE and AOL’s Netscape. 6.2.1 [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 19 Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005 The password is case sensitiv e with a maxim um length of 25 characters. The factory default pas sword for End User and administrator is “123” and “admi n” respectively. Only adm inist[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 20 IP Address: 19 2 . 16 8 . 1 . 16 0 Subnet Mask: 25 5 . 25 5 . 25 5 . 0 Default Router: 19 2 . 16 8 . 1 . 1 DNS Server 1: 19 2 . 16 8 . 1 . 1 DNS Server 2: 0 . 0 . 0 . 0 Time Zone: G M T -5:00 ( U S E as ter n T i m e, N ew Y or k ) Da y li g ht Savings Time: No Yes Optional Rule: 4,1,7, 2,0;[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 21 End User Password This field contains the password to access the Web Configuration Menu. The password is case sensitive with a maxim um of 25 characters. Web Port This is the device’ s internal H TTP server port. Default is 80. IP Address There are 2 modes under which th e HandyTone ATA ca[...]
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Page 22
HandyTone-486 User Manu al Grandstream Network s, Inc. 22 Daylight Savings Time This parameter controls whether the di splayed tim e will be daylight savings time or not. If set to “Yes” and the Opti onal Rule is empty, then the displayed time will be 1 hour ahead of normal tim e. The “Automatic Daylight Saving Time Rule” shall have the fol[...]
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Page 23
HandyTone-486 User Manu al Grandstream Network s, Inc. 23 Cloned WAN MAC Address: Allow user to set a specific MA C address. Set in Hex format. LAN Subnet Mask Sets the LAN subnet mask. Default va lue is 255.255.255.0. If bridge mode is selected, the LAN settings have no eff ect. LAN DHCP Base IP: Base IP for the LAN port, which functi ons as a gat[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 24 Total SIP Message Received: 13 Total RTP Packet Sent: 0 Total RTP Packet Received: 0 Total RTP Packet Loss: 0 All Rights Reserved Gran dstream Networks, Inc. 2005 MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting. WAN IP Address This field shows WAN [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 25 To login to the Advanced User Co nfiguration page, please follow the instructions in section 6.2.1 to get to the following login page. Th e password is case sensitive and the factory default password for Advanced User is “admin”. Advanced User configuration includes not only th e end use[...]
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Page 26
HandyTone-486 User Manu al Grandstream Network s, Inc. 26 Voice Frames per TX: 2 (up to 10/20/ 32/64 f or G711/ G726/G7 23/other c odecs respect ively) F ax Mode: T.38 (Auto D etect) Pass-Throug h Layer 3 QoS: 48 (Diff-Serv or Precedence value) Layer 2 QoS ( VoIP): 802.1Q/VLAN Tag 0 802.1p pri ority valu e 0 (0-7 ) Layer 2 QoS (PC): 802.1Q/VLAN Tag[...]
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Page 27
HandyTone-486 User Manu al Grandstream Network s, Inc. 27 Enable Call Fe atures: No Yes (if Yes, Call Forwarding & Call-Waiting-Disable are supported locally) Use Bell-style 3-way Conference: No Yes (if Yes, *23 will be disabled) Disable Call-Waiting: No Yes Send DTMF: in-audio via RTP (RFC2833) v i a S IP INFO DTMF Payload Type : 101 Send Flas[...]
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Page 28
HandyTone-486 User Manu al Grandstream Network s, Inc. 28 and Provisioni ng: Firm ware Server Path: f m .gr ands tr eam . c om /gs Co nfig Server Path: f m . gr ands tr eam .c om /gs Firm ware File Prefix: Firmware File Postfi x: Co nfig File Prefix: Config File Post fix: Automatic Upgrade: No Yes, check for upgrade every 1008 0 minutes (defa ult 7[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 29 Admin Password Adm inistrator password. Only administ rator can configure the “Advanced Settings” page. Password field is purposel y left blank for security reason after user clicks UPDATE button. This fiel d is case sensitive and the maximum password length is 25 characters. SIP Server [...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 30 Voice Frames per TX This field contains the num ber of voi ce frames transm itted in a single packet. When setting this value, the user should be aware of the r equested packet time (used in SDP message) as a result of conf iguring this parameter. This par ameter is associated with the first[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 31 Early Dial Default is “No”. Use only if proxy supports 484 response. Allow outgoing call without Registration Default is “No”. W hen set to “Yes”, the device still has a dial tone and allows user make outgoing calls even if the de vice is not registered to the SIP proxy. Dial Pla[...]
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Page 32
HandyTone-486 User Manu al Grandstream Network s, Inc. 32 Offhook Auto-Dial This parameter allows a user to configure a User ID or extension number to be automatically dialed upon offhook. Please not e that only the user part of a SIP address needs to be entered here. The HandyTone ATA will au tomatically append the “@” and the host portion of [...]
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Page 33
HandyTone-486 User Manu al Grandstream Network s, Inc. 33 Send Anonymous If this parameter is set to “Yes”, us er ID will be sent as anonym ous, essentially blocks the Caller ID from displaying. Anon y mous Method Allows displayed Caller ID to be taken fr om Privacy Header or From Header. Time to Ring The duration of ringing when a call is not [...]
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Page 34
HandyTone-486 User Manu al Grandstream Network s, Inc. 34 Session Expiration Grandstream implem ented SIP Session Ti mer. The session timer extension enables SIP sessions to be periodically “refreshed” via a re-INVITE request. Once the session interval expires, if there is no refresh via a re-INVITE message, the session will be terminated. Sess[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 35 Automatic Upgrade Default is “Yes”. Firmware Key For firm ware encryption. It shou ld be 32 digit in Hexadecimal Representation. End user should keep it blank. Authenticate Conf File Default is “No”. If set to “Yes”, conf iguration file woul d be authenticated before acceptance. [...]
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Page 36
HandyTone-486 User Manu al Grandstream Network s, Inc. 36 6.2.5 Rebooting the HandyTo ne-486 from remote The user/administrator of the HandyTone-486 can rem otely reboot the HandyTone-486 by pressing the “Reboot” button at the bottom of the configura tion page. Once done, the following screen will b e displayed to indicate th at rebooting is un[...]
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Page 37
HandyTone-486 User Manu al Grandstream Network s, Inc. 37 7 Software Upgrade Software upgrade can be done via either TFTP or HTTP. The corresponding conf iguration settings are in the ADVANCED SETTINGS configuration page. 7.1 Firmware Upgrade through TFTP/HTTP To upgrade via TFTP or HTTP, the “Firmware Upgrade and Provisioning upgrade via” fiel[...]
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Page 38
HandyTone-486 User Manu al Grandstream Network s, Inc. 38 the TFTP server is connected to the device’s LAN port, the firm ware upgrade will not work by design. 7.2 Configuration File Download Grandstream SIP Device can be c onfigured via Web Interface as we ll as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or[...]
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Page 39
HandyTone-486 User Manu al Grandstream Network s, Inc. 39 8 Restore Factory Default Setting Warning !!! Restore the Factory Default Setting will DELETE all configuratio n information of the device. Please backup or print out all the settings before you approach to fo llowing steps. Grandstream will not take any responsibility if yo u lose all the p[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 40 9 Glossary of Terms ADSL Asymmetric Digital Subscriber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control, is an electronic sys[...]
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Page 41
HandyTone-486 User Manu al Grandstream Network s, Inc. 41 divided into 24 time slots of 10 ms, and twelve full-duplex acce sses per carrier, for a total of 120 possible combinations. A DECT base station (an RFP, Radio Fixed Part) can transmit all 12 possible accesses (time slots) simultaneously by using different frequencies o r using only one freq[...]
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HandyTone-486 User Manu al Grandstream Network s, Inc. 42 FXS Foreign eXchange Station An FXS device has hardware to generate the ring signal to th e FXO extension (usually an analog phone). An FXS device will allow any FXO device to op erate as if it were c onnected to the phone company. This makes your PBX the POTS+PSTN for the phone. The FXS Int[...]
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Page 43
HandyTone-486 User Manu al Grandstream Network s, Inc. 43 format and compression/translation of the signa l into Internet protocol (IP) packets for transmission over the Internet or other packet-swi tched networks; the proce ss is revers ed at the receiving end. The terms IP Telephony and Inte rnet Telephony are often used to m ean the same; howeve[...]
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Page 44
HandyTone-486 User Manu al Grandstream Network s, Inc. 44 i.e. the phone service we use for every ordi nary phone call, or called POT (Plain Old Telephone), or circuit switched network. RTCP Real-time Transport Control Protocol, defined in RFC 3550 , a sister protocol of the Real-time Transport Protocol (RTP), It partn ers RTP in the delivery and p[...]
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Page 45
HandyTone-486 User Manu al Grandstream Network s, Inc. 45 another. UDP does not provide the relia bility and ordering guarantees that TCP does; datagrams may arrive out of order or go m issing without notice. However, as a result, UDP is faster and more eff icient for many lightweight or tim e-sensitive purposes. VAD Voice Activity Detection or Voi[...]