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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Hitachi OPTIGEN AP 720STM, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Hitachi OPTIGEN AP 720STM one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Hitachi OPTIGEN AP 720STM. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Hitachi OPTIGEN AP 720STM should contain:
- informations concerning technical data of Hitachi OPTIGEN AP 720STM
- name of the manufacturer and a year of construction of the Hitachi OPTIGEN AP 720STM item
- rules of operation, control and maintenance of the Hitachi OPTIGEN AP 720STM item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Hitachi OPTIGEN AP 720STM alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Hitachi OPTIGEN AP 720STM, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Hitachi service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Hitachi OPTIGEN AP 720STM.
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Table of contents for the manual
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Page 1
AP 720S TM LCD Panel Guide OPTIGEN® Semi-Automated Instrument[...]
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Page 2
1 Confidentiality Notice The materials and information contained here in are being provided by Hitachi Chemical Diagnostics to its customer solely for custom er ’ s use for its internal business purposes. Hitachi Chemical Diagnostics retains all rights, title, interest in and copyrights to the materials and inform ation herein. The m ate rials an[...]
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Page 3
2 ― T able of Contents ― Page 1 Operation Key…………………………………………………………... 3 2 Screen Display and Operation Method 2-1 Initialization……………………………………………………… 4 2-2 Main Menu………………………………………………………. 5 2-3 Panel T ype Selection?[...]
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Page 4
3 1 Operation Key Display: Liquid Crystal Panel Operation Key: Only the touch panel key in the shaded f i eld is executable. Press the Operation Key to execute the function. See Figure 1. Numerical V alue Input Key: Numerical value can be registered b y ‘ENT’ key . If the value entered is out of the defined range, beep sounds will be on f or 3 [...]
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Page 5
4 2 Screen Display and Operation Method 2-1 Initialization [Screen Dis play] (Figure 3) (Figure 4) [Summary] Figure 3 will display approximately 5 sec onds after the power is turned on. Then the screen will change autom atically to the initialization sc reen, Figure 4. After the completion of initialization, there is a b eep sound and Main Menu scr[...]
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Page 6
5 2 Screen Display and Operation Method 2-2 Main Menu [Screen Dis play] (Figure 5) (Figure 6) [Summary] Figure 5 is the Main Menu screen after completion of Figure 4. Panel 36 is the default panel. Figure 6 is the Main Menu screen afte r selecting Panel 20 in Figure 7. [Operation Key] Panel 36: T o Figure 7 Panel T ype Selection screen Next: T o Fi[...]
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Page 7
6 2 Screen Display and Operation Method 2-3 Panel T ype Selection [Screen Dis play] (Figure 7) [Summary] Select 36-allergen or 20-a ller gen panel in Figure 7. [Operation Key] 36: T o Figure 5 Main Menu screen 20: T o Figure 6 Main Menu screen[...]
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Page 8
7 2 Screen Display and Operation Method 2-4 Auto-Run (Process 1 to Pr ocess 7) [Screen Dis play] (Figure 8) (Figure 9) (Figure 10) (Figure 1 1) (Figure 12) (Figure 13) (Figure 14) (Continued on next page)[...]
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Page 9
8 (Auto-Run, cont.) [Summary] Figure 8 is a confirmation screen. The Op erator needs to check that the W a sh Buffer Bottle and Antibody Reservoir are filled, and that the W aste Bottle is emptied prior to the Auto-Run. Press “S ta rt” key . The following screens will be displayed in order and Auto-Run will be executed: o Figure 9 displays the [...]
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Page 10
9 2 Screen Display and Operation Method 2-5 Auto-Run (Photoreagent Setup and Pr ocess 8) [Screen Dis play] (Figure 15) (Figure 16) (Figure 17) [Summary] Figure 15 will alarm Operator that Photoreagen t is needed. The display shows the elapsed time from the start of auto-pause. “Alarm Off” key will stop the alarm . “Continue” key will shift [...]
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Page 11
10 2 Screen Display and Operation Method 2-6 Auto-Run (Process End) [Screen Dis play] (Figure 18) [Summary] Figure 18 will alarm the Operator of the completion of Auto-Run. The display shows the elapsed time from the completi on of Auto-Run. “Alarm Of f” key will stop the alarm. “End” key will return to the Main Menu screen, Figure 5. “Ri[...]
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Page 12
11 2 Screen Display and Operation Method 2-7 Maintenance [Screen Dis play] (Figure 19) (Figure 20) (Figure 21) (Figure 22) (Figure 23) (Figure 24) (Figure 25) (Figure 26) (Continued on next page)[...]
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Page 13
12 (Maintenance, cont.) [Summary] Figure 19 provides the Prime, Rinse and Clock functions. [Operation Key] (Figure 19) Prime: T o Figure 20 Prime Operation screen Rinse: T o Figure 22 Ri nse Operation screen Clock: T o Figure 26 T i me Setup screen Back: T o Figure 5 Main Menu screen (Figure 20) Prior to Prime Operation, the Operator ne eds to set [...]
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Page 14
13 2 Screen Display and Operation Method 2-8 Pause [Screen Dis play] (Figure 27) (Figure 28) (Figure 29) (Figure 30) (Figure 31) (Figure 32) (Figure 33) (Figure 34) (Continued on next page)[...]
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Page 15
14 (Pause, cont.) [Summary] Figure 27 to Figure 33 the alarm will indicate that th e current operation is pause d. The screen will display the [Run S tatus] in cluding the time elapsed from the start of the pause. A message “Information=” m a y be displayed in the screen, Figure 33. See [Supplement] below for details. “Continue” key will sh[...]
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Page 16
15 (Examples of alarm messages, cont.) o Example) “Information =C2 L” “C2 L” indicates failure from the head pa rt of top/bottom carrier drive or sensor failure. After you confirm the status, press “CONTINUE” key and check the status. o Example) “Information =C2 H” “C2 H” indicates failure from the head part of top/botto m carri[...]
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Page 17
16 2 Screen Display and Operation Method 2-9 S tart/End Pr ocess and Position Setup [Screen Dis play] (Figure 35) [Summary] Figure 35 will appear when power interruption occurs during Auto-Run or the current process is cancelled/paused during Auto-Run. Before re-starting the Auto-Run, the Operator needs to setup the ST AR T PROCESS NO., END PROCESS[...]
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Page 18
17 2 Screen Display and Operation Method 2-10 Alarm [Summary] The alarm screen will appear when a problem occurs during the Auto-Run. The alarm will sound and can be stopped by pressing the “Alarm Of f” key . There are two kinds of alarm screens. The first ala rm screen is for con firmation. The Operator will confirm the failur e or error displ[...]
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Page 19
18 Figur e 37 - Alarm Screen of Data Initializ ation (Confirmation) [Screen Dis play] (Figure 37) [Summary] Figure 37 shows data error has occurred af ter initialization. The Operator needs to press “Ok” so that the data for the instrument will be recovered and the def ault values will be implemented. Re-entry of program and internal param eter[...]
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Page 20
19 Figur e 39 - Alarm Screen of No Pettes [Screen Dis play] ( F i g u r e 3 9 ) [Summary] If the control software detect s that there is no pette at th e start of the run, Figure 39 will appear . If the run needs to be conti nued, setup pettes in the Pette Rack, and press ‘Retry’ key to continue. If the run needs to be cancelled, press ‘End?[...]
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Page 21
20 Figur e 41 - Alarm Screen of Wr ong S tart Pette Setup [Screen Dis play] (Figure 41) [Summary] If the control software detects that the position of the start pette is wrong at the start of the run, Figure 41 will appear . If the run needs to be continued, setup the pettes correctly , press ‘Retry’ key to con tinue. If the run needs to be can[...]
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Page 22
Auto-Run Pause Maintenance AP720S™ Panel Flowchart Interrupted run 21[...]