Honeywell 7820 manual

7820 Solaris Bar Code Scanner User’s Guide[...]

Disclaimer Honeyw ell International Inc. (“HII”) reserves the right to make changes in specifications and other information cont ained in this document without prior notice, and the reader should in all case s consult HII to determine w hether any such changes have been made. The information in this publication does not represent a commitment o[...]

ii T ABLE OF C ONTENTS I NTRODUCTION Product Over view ............................................................................................. 1 Applications and Protocols ................................................................................ 2 Scanner and Acce ssories ................................................................[...]

iii T ABLE OF C ONTENTS Power Save Modes ......................................................................................... 37 Touch Button Panel ........................................................................................ 38 M A INTENANCE Replaceable Protective Outer Wi ndow ......................................................[...]

1 I NTRODUCTION P RODUCT O VERVIEW The 7820 Solaris vertical mini-slot scanner increases productivity with an unmatched feature set that aggressively scans high-density codes and fits easily into any existing enclosure found in sma ll item, high-volume retail environments. Every scanner comes standard w ith an integrated RF EAS antenna, Checkpoint [...]

2 I NTRODUCTION A PPLICATIONS AND P ROTOCOLS The model number on each scanner incl udes the scanner number and factory- default communications protocol. S CANNER C OMMUNICA TION P ROTOCOL ( S ) 7820 RS232, Keyboard Wedge, USB, Auxiliary, RS485 The 7820 bar code scanner with Built-in PC Keyboard Wedge Interface is designed to be used for keyboard em[...]

3 I NTRODUCTION S CANNER AND A CCESSORIES B AS I C K IT C OMPONENTS Part # Description MS7820 Bar Code Scanner 00-02407 MetroSelect ® Configuration Guide 00-02283 7820 Bar Code Scanner User’s Guide 57-57312-3 7820 EAS Cable - Checkpoint (External) 57-57313-3 7820 EAS Cable - Sensormatic (External) Guides also available for download at www.honeyw[...]

4 I NTRODUCTION S CANNER AND A CCESSORIES O PTIONA L A CCESSORIES Part # Description AC to DC Pow er Transformer – Reg u l ated 12V@ 1.25A output 46-00862 Power Supply, United States / Japan 46-00863 Power Supply, Continental Europe 46-00864 Power Supply, United Kingdom 46-00865 Power Supply, China 46-00866 Power Supply, Australia Part # Descript[...]

5 I NTRODUCTION S CANNER AND A CCESSORIES O PTIONA L A CCESSORIES Part # Description 46-00868 7820 Flex Stand Kit Flex Stand, Kit Components 1. Tall Flex Pole Cover ...................................................................... Qty. 1 2. Tall Flex Pole ................................................................................. Qty . 1[...]

6 I NTRODUCTION S CANNER AND A CCESSORIES O PTIONA L A CCESSORIES Part # Description 46-00869 7820 Wall Mount Stand Kit Wall Mount Stand, Kit Components 1. Short Flex Pole .............................................................................. Qty. 1 2. Short Flex Po le Cover ..................................................................[...]

7 I NTRODUCTION 7820 S CANNER D ESIGN S PECIFICATIONS  O PERA TIONAL Light Source: V isible L aser D iode (VLD) @ 650 nm Laser Power: 0.900 mW (peak) Embedded Laser: Max Optical Power: 10 mW Wavelength: 650 nm Depth of Field: 0 mm to 255.0 mm (0"- 10.0") for 0.33 mm (13 mil) bar code Width of Scan Field: 38 mm (1.5") @ 15 mm (0.6&[...]

8 I NTRODUCTION 7820 S CANNER D ESIGN S PECIFICATIONS E LECTRICAL Input Voltage: 12VDC ± 0.25V Power: 4.8 W Operating Current: 320 mA DC Transformers: Class II; 12VDC @ 1.25A For Regulatory Compliance info rmation, see pages 52 - 54. E NVIRONMENTAL Operating Temperat ure: 0°C to 40°C (32°F to 104°F ) Storage Temperature: -40°C to 60°C (-40°[...]

9 B ASE M ODEL C HARACTERISTICS 7820 S CANNER Components Figure 1. 7820 Bar Code Scanner Parts  Scratch Resistant Output Window (Laser Aperture)  Power Save Button  Volume Button  Blue Indicator LED  Speaker  Tone Button  Cable Connection Area[...]

10 B ASE M ODEL C HARACTERISTICS 7820 S CANNER Dimensions Figure 2. 7820 Bar Code Scanner Dimensions Connector Panel Figure 3. 7820 Connector Panel Layout[...]

11 B ASE M ODEL C HARACTERISTICS 7820 S CANNER Caution and Serial Number Labels Figure 4 . 7820 Label Location (Top) & Sample Label (Below) Caution To maintain compliance with applicable standards, all circuits connect ed to the scanner must meet the requirements for SE LV (S afety E xtra L ow V olt age) according to EN/IEC 60950-1. To maintain[...]

12 B ASE M ODEL C HARACTERISTICS 7820 S CANNER Dust Labels The EAS and AUX Connectors are covered by dust labels, shown below . Peel off the label to access the connecto r needed. Keep the dust label on the connector not in use. Figure 5 . 7820 Label Location (Top) & Label (Below)[...]

13 Figure 6. Keyboard Wedge Interfaces ³ 999998 Recall Defaults I NSTALLATION C ABLE I NSTALLATION (I NT ERFACE S PECIFIC ) Keyboard Wedge 1. Turn off the host sy stem. 2. Disconnect the key board from the host. 3. Connect the key ed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 782[...]

14 Figure 7. USB, Interface ³ 999998 Recall Defaults I NSTALLATION C ABLE I NSTALLATION (I NT ERFACE S PECIFIC ) USB 1. Connect the key ed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 7) . 2. Connect the other end of the USB cable to the host. Before continuing, ve[...]

15 Figure 8. RS232 Interface ³ 999998 Recall Defaults I NSTALLATION C ABLE I NSTALLATION (I NT ERFACE S PECIFIC ) RS232 1. Turn off the host sy stem. 2. Connect the key ed VLink cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 8). 3. Connect the other end of the VLink cable [...]

16 Figure 9. RS485 Interface ³ 999998 Recall Defaults I NSTALLATION C ABLE I NSTALLATION (I NT ERFACE S PECIFIC ) RS485 1. Turn off the host sy stem. 2. Connect the key ed cable to the 10-pin Multi-Interface jack. It is the only circular keyed jack located on the bottom of the 7820 (see figure 9) . 3. Connect the other end of the cable to the host[...]

17 I NSTALLATION C ABLE I NSTALLATION (S ECONDARY H ONEYWELL S CANNER ) 1. Turn off the host sy stem. 2. Connect the round end of the VLink RS232 AUX cable [PN 57-57170-3] to the RS232 ja ck of the auxiliary scanner ( see figure 10 on page 19 ). 3. Connect the other end of the VLink RS232 AUX cable into the Auxiliary ( AUX ) jack, which is located [...]

18 I NSTALLATION C ABLE I NSTALLATION (S ECONDARY H ONEYWELL S CANNER ) 11. Scan the following bar code to conf igure the auxiliary port on the 7820 to accept a Honeyw ell scanner as the secondary scanner. The following bar codes do not apply when using an MS6720 as a secondary scanner. If the secondary scanner is not a Honey well scanner, refer to[...]

19 I NSTALLATION C ABLE I NSTALLATION (S ECONDARY H ONEYWELL S CANNER ) Figure 10. Connector Orientation (Top) Auxiliary Scanner Setup (Bottom) See SELV Power caution statement located on page 11 of this manual .[...]

20 I NSTALLATION  EAS D EACTIVATION SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range. Honeyw ell recomm ends end users program the 7820 bar code scanner to the Short Range* , so that the unit does not scan out beyond the deactivation range. Unit # Checkpoint Recommended Sw itch Bank Settings 7820 Dept[...]

21 I NSTALLATION  F LEX S TAND I NST ALLATION , PN 46-00868 1. Drill four #39 pilot holes in the counter top for t he stand base plate. Figure 12. Base Plate Hole Pattern 2. Attach the flex pole assembly and se cure the base plate to the counter. Slide the flex cover over the flex pole assembly. Once the flex pole has been assembled, mount the s[...]

22 I NSTALLATION F LEX S TAND I NST ALLATION 3. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 15 until the back plate unlatches from the scanner. Figure 15. Cable Cover Removal 4. Slide the bottom mount ing plate off the scanner. Figure 16. Mounting Plate Removal[...]

23 I NSTALLATION F LEX S TAND I NST ALLATION 5. Attach the scanner mounti ng plate to the flex pole. Figure 17. Secure mounting plate to flex pole. 6. Slide the scanner onto t he mounting plate until the pl ate is fully seated into the scanner. Figure 18. Slide mounting plate into scanner. 7. Before installing the scanner’s cable cover, refer to [...]

24 I NSTALLATION  W ALL M OUNT S TA ND I NSTALLATION , PN 46-00869 1. Locate the area on the w all w here the scanner w ill be mounted and drill four #39 pilot holes in the wall for the stand base plate. Figure 20. Base Plate Hole Pattern 2. Attach the flex pole assembly to the Wall Mount plate. Slide the flex cover over the flex pole assembly. [...]

25 I NSTALLATION W ALL M OUNT S TA ND I NSTALLATION 3. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 22 until the back plate unlatches from the scanner. Figure 22. Cable Cover Removal 4. Slide the bottom mount ing plate off the scanner. Figure 23. Mounting Plate Removal[...]

26 I NSTALLATION  W ALL M OUNT S TA ND I NSTALLATION 5. Secure the w all mounting plate to the w all location designated in Step 1 and assemble the remaining parts as shown in Figure 24 . Figure 24. Scanner Mounting Plate Assembly 6. Slide the scanner onto t he mounting plate until the pl ate is fully seated into the scanner. Figure 25. Slide mo[...]

27 I NSTALLATION  W ALL M OUNT S TA ND I NSTALLATION 7. Before installing the scanner’s cable cover, refer to pages 13-20 for instructions on the proper cable connections. 8. Re-Install the scanner’s back plate to lock- in the bottom mounting plate. Figure 26. Install back plate[...]

28 S CANNER O PERATION  S CAN Z ONE (B ASED ON 100% UPC B AR C ODES ) Figure 27. Scan Area Top View (top) Side View (Bottom) Specifications are subjec t to change without notice.[...]

29 S CANNER O PERATION  D EPTH OF F IELD BY M INIMUM B AR C ODE E LEMENT W IDT H (B ASED ON 100% UPC B AR C ODES ) Figure 28. Depth of Field Top View Long Range Mode Minimum Bar Code Element Width Long Range Mode A B C D E mm .132 .190 .264 .330 .660 mils 5.2 7.5 10.4 13.0 26.0 Specifications are subjec t to change without notice.[...]

30 S CANNER O PERATION  D EPTH OF F IELD BY M INIMUM B AR C ODE E LEMENT W IDT H (B ASED ON 100% UPC B AR C ODES ) Figure 29. Depth of Field Side View Long Range Mode Minimum Bar Code Element Width Long Range Mode A B C D E mm .132 .190 .264 .330 .660 mils 5.2 7.5 10.4 13.0 26.0 Specifications are subjec t to change without notice.[...]

31 S CANNER O PERATION  D EPTH OF F IELD BY M INIMUM B AR C ODE E LEMENT W IDT H (B ASED ON 100% UPC B AR C ODES ) Figure 30. Depth of Field Top View Short Range Mode Minimum Bar Code Element Width Short Range Mode A B C mm .190 .264 .330 mils 7.5 10.4 13.0 Specifications are subjec t to change without notice.[...]

32 S CANNER O PERATION  D EPTH OF F IELD BY M INIMUM B AR C ODE E LEMENT W IDT H (B ASED ON 100% UPC B AR C ODES ) Figure 31. Depth of Field Side View Short Range Mode Minimum Bar Code Element Width Short Range Mode A B C mm .190 .264 .330 mils 7.5 10.4 13.0 Specifications are subjec t to change without notice.[...]

33 S CANNER O PERATION  I NDICATOR D ESCRIPTIONS Audible When the 7820 scanner is in operation, it provides audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, 6 alternate tones and no t one). To change the tone, use the Tone Button or refer to the MetroSelect Configur[...]

34 S CANNER O PERATION  I NDICATOR D ESCRIPTIONS Visual There is a blue LED on the top of the 7820 as well as three illuminated buttons on the front. When the scanner is on, the flashing or constant illumination of the LED indicates the stat us of the current scan and the scanner. Figure 32. LED No Blue LED The LEDs will not be illuminated if th[...]

35 S CANNER O PERATION  I NDICATOR D ESCRIPTIONS Failure Modes Figure 33. LED Flashing BLUE LED and One Razzberry Tone This indicates the scanner has experienced a laser subsystem failure. Return the unit for repair at an authorized service center. Fl a s h in g Blue LED and Tw o R az z be rr y Tones This indicates the scanner has experienced a [...]

36 S CANNER O PERATION  I NDICATOR D ESCRIPTIONS Diagnostic Indicator Display There is a green colored (when illuminated) single digit error code display located to the left of the scanner’s mirrored polygon (see figure to the right). E RROR C ODE D ESCRIPTION 0 RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty. Retu[...]

37 S CANNER O PERATION  P OWER S AVE M ODES The 7820 bar code scanner has five configurable power save modes. Refer to the MetroSelect Configuration Guide for additional information on Power Save Modes. 1. Blink Power Save Mode: “Blinks” the laser OFF & ON afte r a configured period of non-use. When the scanner recognizes a bar code, it [...]

38 S CANNER O PERATION  T OUCH B UTTON P ANEL  Figure 35. The Touch Button Panel Operation C HANGING T HE B EEPER T ONE Touch the Tone button once and the beeper tone will change. The new tone will be heard. Then two more of the new tones w ill be heard signifying the new setting has been set. C HANGING T HE B EEPER V OLUME Touch the Volume B[...]

39 M AINTENANCE  R EPLACEABLE P ROTECTIVE O UT ER W INDOW The 7820 bar code scanner includes a r eplaceable protective outer window , which protects the flat-screen w indow from scratches when used in harsh scanning environments. D AILY M AINTENANCE  Smudges and dirt on the unit's window can in terfere w ith the unit's performance. [...]

40 M AINTENANCE  C ABLE R EMOVAL  Turn the host power off and disconnect t he pow er supply from the cable before attempting to disconnect the cable from the unit. Remove the scanner’s back plate from the rear side of the unit. Apply pressure to the points shown in Figure 41 until the back plate unlat ches from the scanner. Figure 41. Cable[...]

41 T ROUBLESHOOTING G UIDE The following guide is for reference purpos es only. Contact a customer service representative to preserve t he limited warranty terms on page 56. 7820 S ERIES T ROUBLESHOOTING G UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION All Interfaces No LEDs, beep or motor spin. No power is being supplied to the scanner. Check transforme[...]

42 T ROUBLESHOOTING G UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION The unit powers up, but does not scan and/or beep. Scanning a particular symbology that is not enabled. UPC/EAN, Code 39, Interleaved 2 of 5, Code 93, Code 128 and Codabar are enabled by default. Verify that the type of bar code being read has been selected. The scanner has been configu[...]

43 T ROUBLESHOOTING G UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Scanner beeps at some bar codes and NOT for others of the same bar code symbology. The bar code may have been printed incorrectly. Check if it is a check digit/character/or border problem. The scanner is not configured correctly for this type of bar code. Check if check digits are set p[...]

44 T ROUBLESHOOTING G UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Everything works except for a couple of characters. These characters may not be supported by that country’s key look up table. Try operating the scanner in Alt mode. RS232 Only The unit is not transmitting each character. Configuration is not correct. Increase the intercharacter delay[...]

45 T ROUBLESHOOTING G UIDE SYMPTOMS POSSIBLE CAUSE(S) SOLUTION Aux Port Operation with any Interface Trouble with the secondary scanner. Refer to the user guide provided with the secondary scanner. Secondary scanner powers up but data is not relayed to the host. Cable [PN 57-57170 x -3] may not be connected to the proper port. Ensure the secondary [...]

46 C ONFIGURATION M ODES The 7820 has three modes of configuration. • Bar Codes Configure the 7820 by scanning the bar codes included in the MetroSelect Configuration Guide shipped with the area imager. This manual is available for downloaded at www. honeywellaidc.com . • MetroSet 2 This user-friendly Windows-based confi guration program allow [...]

47 U PGRADING THE F IRMWARE The 7820 is part of Honeywell's line of scanners with flash upgradeable firmw are. The upgrade process requires, a new firmw are file supplied to the customer by a customer service representative  and Honeyw ell's MetroSet 2 software  . A personal computer running Microsoft ® Windows ® 95 or greater [...]

48 S CANNER AND C ABLE T ERMINATIONS S CANNER P INOUT C ONNECTIONS The 7820 scanner interfaces terminate to 10-pin modular jacks located on the back of the unit. Figure 43. Scanner Interface Ports 7820 EAS Connector 7820 Auxiliary Connector Pin Function Pin Function 1 GROUND 1 GROUND 2 ANTENNA + 2 AUX_RxD 3 ANTENNA - 3 AUX_TxD 4 EAS GPIO OUT 4 AUX_[...]

49 S CANNER AND C ABLE T ERMINATIONS S CANNER P INOUT C ONNECTIONS Figure 44. Scanner Interface Ports HOST CONNECTOR (Multi-Interface) Pin Function Pin Function RS232 Keyboard Wedge 1 Ground 1 Ground 2 CTS / DTR 2 Tied to Pin 3 in Cable 3 Data Rx 3 Tied to Pin 2 in Cable 4 N/C 4 PC Data 5 N/C 5 PC Clock 6 RTS * 6 KB Clock 7 N/C 7 +5VDC PC Keyboard [...]

50 S CANNER AND C ABLE T ERMINATIONS C ABL E C ONNECTOR C ONFIGURATIONS (H OST E ND ) VLink Cable, PN 5S-5S xxx -3* Pin Function 1 Shield Ground 2 RS232 T ransmit Output 3 RS232 Receive Input 4 N/C 5 Power/Signal Ground 6 Reserved 7 CT S Input † 8 RT S Output 9 +5VDC xxx* specifies connection to the hos t † CTS Input can also serve as DTR input[...]

51 S CANNER AND C ABLE T ERMINATIONS C ABLE C ONNECTOR C ONFIGURATIONS (H OST E ND ) VLink, Keyboard Wedge PN 54-54002 Pin Function 5-Pin DIN, Female 1 Keyboard Clock 2 Keyboard Data 3 No Connect 4 Power Ground 5 +5 Volts DC Pin Function 6-Pin DIN, Male 1 Keyboard Data 2 No Connect 3 Power Ground 4 +5 Volts DC 5 PC Clock 6 No Connect Honeyw ell wil[...]

52 R EGULATORY C OMPLIANCE S AFETY ITE Equipment IEC 60950-1: Second Edition EN 60950-1: Second Edition Laser Laser Class 1: IEC 60825-1: Second Edition, 2007 EN 60825-1: Second Edition, 2007 LED IEC 62471: Exempt Risk Group Caution Use of controls or adjustments or performanc e of procedures other than those specified herein may result in hazardou[...]

53 R EGULATORY C OMPLIANCE A ttenzione L’utilizzo di sistemi di controllo, di r egolazioni o di procedimenti diversi da quelli descritti nel presente Manuale può provocare delle esposizioni a raggi laser rischiose. Il cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser. Non guardate mai il raggio laser, anche se cr ed[...]

54 R EGULATORY C OMPLIANCE EMC A ttenzione Questo e’ un prodotto di classe A. Se usato in vi cinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure. A ttention Ce produit est de classe “A”. Dans un environnement domestique, ce produit peut être la cause d’interférence[...]

55 C USTOMER S UPPORT Technical Assistance If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below : Know ledge Base: www. h sm k no wl edgebase.com Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support Portal (see below ) [...]

56 L IMITED W ARRANTY Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchas ed at the time of shipment. This warranty does not cover any HII product which is (i) improperl[...]

57 I NDEX A AC ........................................................ 8 accessories ...................................... 3, 4 adapter ............................................... 51 audible ............................... See indicator auxiliary .............................. 3, 45, 49, 50 scanner .............................. 17, 18, 19 au[...]

58 I NDEX laser power ........................................... 7 led ..................................... See indicator limited warranty .................................. 56 M maintenance ....................................... 39 manual ................................................. 3 MetroSelect ........................................ 46[...]

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Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www. honeywellaidc.com 00-02283 Rev G 4/13[...]