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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Honeywell 9700, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Honeywell 9700 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Honeywell 9700. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Honeywell 9700 should contain:
- informations concerning technical data of Honeywell 9700
- name of the manufacturer and a year of construction of the Honeywell 9700 item
- rules of operation, control and maintenance of the Honeywell 9700 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Honeywell 9700 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Honeywell 9700, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Honeywell service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Honeywell 9700.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Honeywell 9700 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Dolphin ® 9700 Mobile Computers with Windows Mobile ® 6.5 User’s Guide[...]
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Disc laimer Honeywell International Inc. (“HII”) reserves the ri ght to make changes in specifications and other information contained in this docume nt without prior notice, and the reade r should in all cases consult HII to determine whether any such changes have been made . The information in this publication does not represent a commitment [...]
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iii Chapter 1 - Agency Information Label Locations ............................... .......................................... ....................................... ....1-1 LED Safety Statement ..................................... ....................................... .............................1- 2 Infrared LED Safety Statement .............[...]
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iv Resetting the Terminal ...................................... ................................................................ 3-1 6 Soft Reset (Warm Boot)............ .................................................... ............................... 3-16 Hard Reset (Cold Boot) .................................... .............................[...]
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v System Menu ............................. ....................................................................................... ... 7-7 About .......................................................................................................................... ... 7-8 Backlight ...............................................................[...]
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vi Voice Communication ..................... .......................................... ........................................... 9- 4 Audio Modes ............................. ...................................... ............................................... 9- 4 Volume Control ......................... ......................................[...]
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vii Communicating with the Dolphin Terminal .............. .................................... ...................... 12-7 Verifying Data Transfer ............. ................................................................................... 12-7 RS232 Communications Cables ........................ ..............................................[...]
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viii[...]
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1 - 1 1 Agency Inf ormation Dolphin 9700 mobile computers meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with an y electrical equipment, the best way to ensure safe operation is to operate them according to the agen cy guidelines that follow. Read these guidelines carefully before using you[...]
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1 - 2 LED Safety Statement The LED output on this device has been tested in accordance with IEC6 0825-1 LED safety and certified to be a Class 1 LED device. The maximum power outputs for each diode are as follows: • Illumination LED: 194.0 uW, wavelength: 626nm+/-30nm • Aimer laser (5300 engine): 360.1 uW, wavelength: 655nm • Aimer LED (5100 [...]
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1 - 3 R&TTE Compliance Statement—802.11a/b/g, Bluetooth, and/or GSM Dolphin RF terminals are in conformity with all e ssential requirements of the R&TTE Directive (1999/5/ EC). This product is marked with in accordance wit h the Class II product requirements specified in the R&TTE Directive. In addition, this product co mplies to 2006[...]
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1 - 4 Canadian Compliance This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interferen ce that may cause undesired operation. To prevent radio interference to th[...]
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2 - 1 2 Getting Star ted Out of the Bo x V er ify that the car ton contains the f ollowing items: • Dolphin 9700 mobile computer (the terminal) • Main battery pack (7.4V Li-ion) • Q u i c k S t a r t G u i d e Note: If you ordered accessories for your terminals, ve rify that they are also included with the order. Be sure to keep the original [...]
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2 - 2 Step 2. Charge the Main and Backup Batteries The pow er supply f or Dolphin ter minals consists of two types of battery power : the main battery pack that is accessible from the bac k panel, and the backup battery that resides inside the ter minal. The main batter y po wers the terminal. The inter nal backup battery charges off the main batte[...]
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2 - 3 Step 4. Set the Time Zone, Time, and Date On the T oda y screen, tap the line that displays the time and date . The Clock Settings screen appears . T ap the arrow to the right of the time zone to open t he drop do wn menu. Select the appropiate time z one from the menu. Set the correct time and date in the remaining fields and tap OK to sa ve[...]
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2 - 4 Navigation Bar The Navigation bar , located at the to p of the screen, displays the activ e program and current time. It also provides access to the Star t menu, which allo ws yo u to open programs and access the system settings . Note: Tapping the battery icon at the top of the scre en does not open the Power applet with this version of Micr[...]
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2 - 5 Batter y has a high charge Batter y has a medium charge Batter y has a low charge Batter y has a v e ry low charge and requires charging T er minal is running on e xter nal po wer . If a battery pack is installed, the batter y is charging in the backg round. The ter minal is not connected to e xter nal powe r . A battery is installed, but is [...]
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2 - 6 Command Bar The Command bar is located at the bo ttom of application windows . P op-Up Menus With pop-up menus , you can quic kly choose an action for a selected item. T o access a pop-up menu, tap and hold the stylus on the item name of the action you w ant to perform. When the menu appears, lift the stylus, and tap the action y ou want to p[...]
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2 - 7 Selecting Pr ograms T o see the programs loaded on y our ter minal, tap Start to access the Star t Men u. T o open a program, tap once on the prog ram icon. T o mov e an icon to the top of the Star t Menu, tap an d hold the stylus on the icon you w ant to move . Ta p o n Move to T op . File Explorer Y ou can also use the File Explorer to find[...]
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2 - 8 Y ou can mov e files in File Explorer by tapping and holding on the item y ou want to mo ve, and then tap- ping Cut or Copy on popup men u. Navigate to the f older you w ant to mov e the file to , and then tap and hold a blank area of the window . Ta p P aste on the pop-up menu. Note: If there is no blank space available in the window, tap Me[...]
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3 - 1 3 Har dware Overview Standar d Configurations f or the 9700 WLAN, WPAN, WWAN with GPS & Camera • Microsoft Windows Mobile 6.5 Professional • Marvell PXA270 624 MHz • 2 5 6 M B S D R A M X 1 G B F l a s h WLAN & WPAN • Microsoft® Windows Mobile® 6.5 Classic • M a r v e l l ® P X A 2 7 0 6 2 4 M H z • 2 5 6 M B S D R A M [...]
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3 - 2 • Two keyboard options: 45-Key Qwerty or 31-Key Numeric • 7.4V Li-ion rechargeable battery pack • Adaptus Imaging Technology: 5100SR/ SF or 5300SR/SF/HD image engines • 802.11a/b/g, Bluetooth, and GSM/GPRS/ EDGE/UMTS/HSDPA • G P S • 2 mega pixel auto control color camera Some configurations of the 9700 terminal are available with [...]
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3 - 3 Accessories f or the 9700 Each of the following items is sold separate ly to enhance your terminal’s capabilities. Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away from the body. Dolphin 9700 Mobile Charger The Dolphin 9700 Mobile Charger is a charging cable th at connects the [...]
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3 - 4 Fr ont P anel: 9700 For a description of each callout, see Front Panel Features for the 9700 on page 3-5. Power Key Touch Panel Display Navigation Keys SCAN Key Recessed Keyboard Front Speaker I/O Connector Indicator LED Microphone[...]
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3 - 5 Front P anel Features f o r the 9700 Blue Modifier Key See Using the Modifier Keys on page 6-3 . Front Speaker The front speaker is the receiver for handset voice calls. See Voice Communication on page 9-4 . Indicator LED The light emitting diode (LED) located at the top of the LCD display flashes and illuminates during resets and scanning/im[...]
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3 - 6 Bac k P anel: 9700 For a description of each callout, see Back Panel Features for the 9700 on page 3-7. Image/Scan Engine Window Rear Speaker IrDA Port Stylus Slot Battery Door Fastener for the Stylus Flashlight/Camera Flash Color Camera Hand Strap[...]
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3 - 7 Back P anel Features f or the 9700 Battery Door The battery door secures the Li-ion battery pa ck in the terminal’s battery well. For more information, see Batteries on page 3-13. Color Camera The 2.0-Megapixels Resolution (1600 x 1200 pixe l) color camera provides easy piture capture with Automated Camera Control (ACC). Additional features[...]
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3 - 8 Stylus Slot The stylus is used to operate the touch panel. The back panel of the terminal features a storage slot to hold the stylus when not in use. The st ylus features a special tip for added accuracy and ease of use. Side P anels: 9700 The left and the right side panels of the Dolphin contain different features. Left Side Left Button By d[...]
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3 - 9 Installing a Memory Card 1. Press the Power key to put the terminal in Suspend Mode. 2. Release the hand strap near the base of the terminal. 3. Remove the battery door and the battery. 4. Remove the protective cover over the memory socket. 5. Unlock the access door to the memo ry socket by sliding the door away from the serial number label l[...]
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3 - 10 Bottom P anel: 9700 Note: Signals referenced are for a DTE device. I/O Connector The I/O connector powers the terminal, charges the main battery, and facilitates communication. All Dolphin peripherals are designed to work exclusively with this connector. The I/O connector supports RS232 and USB commu nication. For RS232, the maximum communic[...]
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3 - 11 Using the T ouch P anel Honeywell defines proper use of the terminal touch p anel as using a screen protector and proper stylus. Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is why their use is recommended for applications that require a high to medium level of interface with the touch[...]
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3 - 12 Healthcare Housing Some configurations of the 9700 te rminal are available with an external plastic housing that is designed to resist the effects of harsh chemicals in a healthca re environment. The plastic is crystalline in nature, which helps prevent chemicals from seeping through the housing. Important! The following cleaning solutions h[...]
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3 - 13 Batteries There are two types of battery power: the main ba ttery pack installed in the back panel and the backup battery located inside the terminal. They are designed to work together to prevent data loss when the terminal is in use over long periods. Both batteries must be completely charged befo re using a Dolphin terminal for the first [...]
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3 - 14 • If you observe that the Honeywell battery supp lied is physically damaged, please send it to Honeywell International Inc. or an authorized service center for inspection. Refer to the Product Service and Repair section of this guide. • Although your battery can be recharged many times, the battery life is limited. Replace it after the b[...]
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3 - 15 The default values for these entries are as follows: MedState=25% This sets the Low Battery point to 25%. When th e battery hits the percentage charge specified here, the user is notified. LowState=10% This sets the Critical Battery point to 10%. When the battery hits the percentage charge specified here, the user is notified. Note: Warnings[...]
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3 - 16 Resetting the T erminal There are two types of system resets: a soft and a hard reset. Soft Reset (W arm Boot) A soft reset re-boots the device without losing RAM data. You would perform a soft reset when • the terminal fails to respond. • after installing some software applications. • after making changes to cert ain system settings, [...]
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4 - 1 4 Using the Scan Image Engine Overview The Dolphin terminal houses a compact image engine t hat instantly reads popular 1D and 2D bar codes and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The image engine can also capture black and white digital images, such as sig natures and pictures of dama[...]
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4 - 2 Laser Specifications The maximum power outputs for each diode are as follows: • Illumination LED: 194.0 uW • Aimer laser (5300 engine): 360.1 uW • Aimer LED (5100 engine): 81.6 uW Suppor ted Bar Code Symbologies Symbology T ype Symbology Name 1D Symbologies Codabar Code 3 of 9 Code 11 Code 32 Pharmaceutical (P ARAF) Code 93 Code 128 EAN[...]
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4 - 3 Decoding The terminal supports two types of image decoding for use in various bar code reading and imaging applications: full-area imaging a nd Advanced Linear Decoding (ALD). Full-Area Imaging Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR, signature capture, and picture taking. When rea[...]
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4 - 4 Aiming Options The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther from the code. Symbologies with smaller bars or elem ents (mil size) should be read closer to the unit whereas symbologies with larger bars or elements (mil size) should be read farther from the unit. 5300 Red High-Vis Aiming[...]
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4 - 5 Capturing Images The image-capture process is an intuitive, split-seco nd operation for experienced users. By following the basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to adapt it to different application environments. Image Preview When the imaging process is initiated, the touch scree[...]
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4 - 6 Enab ling the Aimer If your Dolphin terminal is configured with the 5300 imager, you can enable the aiming pattern for imaging in the Imaging Demo. For details about the aimer, see Capturing Images on page 4-5 . 1. Tap Start > Demos > Imaging Demo > Setup menu > Aimer . 2. The aiming pattern is now enabled for imaging. Uploading I[...]
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5 - 1 5 Using the Color Camera Overview All Dolphin terminals are equipped with a color ca mera with 2.0-Megapixels Resolution, Automated Camera Control (ACC), and an Application Programming Interface (API) that provides easy integration of color picture and video capture into business applicatio ns. The camera lens and camera flash are located on [...]
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5 - 2 Options Tap Options > Camera. The Camera Options menu appears. There are five ta bs of configurable options accessible from the Camera Options menu. T aking a picture using the Windows Mobile 6.5 Camera tool 1. Tap Start > Pictures & Videos > Camera 2. Point the terminal's camera lens at the object you wa nt to capture. The [...]
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5 - 3 Menu Tap Menu on the Command Bar to adjust the camera se ttings, switch to video mode, and access additional camera options. Options Tap Menu > Options . The Options menu contains four tabs: Recor ding Video 1. Tap Start > Pictures & Videos > Camera > Menu > Video 2. Point the terminal's camera lens at the object you w[...]
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5 - 4[...]
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6 - 1 6 Using the K e yboar ds A v ailable K eyboar ds There are two keyboard options in the 9700 series: All Ke yboards Contain the Follo wing: • Backlit for easy viewing in various lighting conditions. • Centrally located Scan key for both right- and left-hand operation. • Color-coding so you can clearly see the most common keyboard combina[...]
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6 - 2 Using the Function Ke ys Name Ke y Function Backlight Numeric Ke yboard T ur ns the ke yboard backlight on and off . & QWERTY K eyboard Backspace Mov es the cursor back one space each time the ke y is pressed. If you are typing te xt, it deletes the pre v ious character each time it is pressed. Enter (ENT) Confirms data entr y . Escape (E[...]
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6 - 3 Using the Modifier Ke ys Using the Navigation K eys Located in the center of each ke yboard for easy access with either hand, the navigation keys navigate the cursor through application screens. Note: Additional functionality varies according to the application in use. Name Ke y Function Shift The shift ke y modifies only the next k ey presse[...]
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6 - 4 31-Ke y Numeric Ke yboar d 31-Ke y Keyboar d Combinations Ke y Normal Shift Blue Shift-Blue Blue-Lock Red Pow e r Off/On Scan Scan Scan Flashlight Off/On Flashlight Off/On Scan Scan Left Soft P erform Left Function P erform Left Function P erform Left Function Right Soft Pe r f o r m Right Function Pe r f o r m Right Function Pe r f o r m Rig[...]
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6 - 5 End End (phone call) End (phone call) End (phone call) End (phone call) End (phone call) End (phone call) Backlight T oggles Ke yboard Backlight On/Off ESC Escape Escape Escape Escape Escape Escape SHIFT Shift Shift Shift 1 1 ! @,?,! @,?,! @,?,! F1 2 2 @ a,b ,c A,B,C a,b ,c F2 3 3 # d,e,f D ,E,F d,e,f F3 4 4 $ g,h,i G,H,I g,h,i F4 5 5 % j,k,l[...]
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6 - 6 45-Ke y QWERTY K eyboar d 45 -Ke y Keyboar d Combinations Ke y Normal Shift Blue Blue-Lock Red Pow e r Off/On Scan Scan Scan Flashlight Off/On Scan Scan Left Soft P erform Left Function P erform Left Function P erf or m Left Function Right Soft P erform Right Function P erform Right Function P erf or m Right Function Left Left Left Left Left [...]
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6 - 7 ESC Escape Escape Backlight Escape Escape SHIFT Shift A a A @@F 1 1 B b B ##F 2 4 C c C 88F 2 2 D d D 55F 1 3 E e E 22F 3 F f F 66F 1 4 G g G ;;F 1 5 H h H ::F 1 6 I i I - (subtract) - (subtract) F8 J j J ““F 1 7 K k K ??F 1 8 L l L &&F 1 9 M m M F 2 6 N n N //F 2 5 O o O + ( a d d )+ ( a d d )F 9 P p P ==F 1 0 Q q Q !!F 1 R r R[...]
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6 - 8 Blue Blue Blue Pe ri o d . (period) > 0 0 . (period) Comma , (comma) < _ (underscore) _ (underscore) F27 Red Red Ke y Normal Shift Blue Blue-Lock Red[...]
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7 - 1 7 System Settings Overview Customized settings are available on the Start menu. Tap Start > Settings and the settings screen opens. Icon Description Bluetooth Configures the Bluetooth radio . This icon appears only if a Bluetooth radio and driver are installed on the terminal. See Working with the Bluetooth Radio on page 10-1. Clock & [...]
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7 - 2 Cloc k & Alarms The Clock & Alarms settings can be accessed fr om the Today screen or the Settings Menu. 1. On the Today screen, tap the line that displays the time and date OR Tap Start > Settings > Clock & Alarms , 2. The Clock Settings screen appears. This setting sets the system clock. All scheduled items run according t[...]
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7 - 3 P ersonal Menu To access the Personal Menu, go to Start > Settings > Personal . The screen opens displaying the Personal Menu. Note: Personal settings are stored in RAM memory. They are replaced by system defaults after each hard reset. For more information about resets, see Resetting the Terminal on page 3-16. Icon Description Buttons [...]
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7 - 4 Buttons The Buttons setting programs certain keyboard buttons to launch applications or execute commands. Enab le HotK eys Default Buttons setting assignments are inacti ve until you enable the HotKeys Power Tool. Tap Start > Power Tools and tap the HotKeys icon once . HotKeys is enable d, and the button assignments in the Buttons setting [...]
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7 - 5 Additional Functions The Assign a program list also contains the following commands: Input The Input settings enables you to customize input from the SIP, and adjust word completion settings in Microsoft applications. Command Description <Context Men u> P erf or ms the same function as tap-and-hold to open the conte xt menu for the cont[...]
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7 - 6 Using File Explorer If you do not see the program listed, you can either us e File Explorer to move the program or ActiveSync on the workstation to create a shortcut to the prog ram and place the shortcut in the Start Menu folder. Note: We recommend that you Copy and Paste Shortcut so t hat you do not alter your program configurations by acci[...]
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7 - 7 Using Activ eSync on the W or kstation Here, you are performing the same basic process as on the terminal, except that you are using the Explore utility (Windows Explorer) to copy and paste the shortcut. 1. Open ActiveSync > Explore and navigate to the program. 2. Right-click on the program and select Create Shortcut . 3. Select the shortc[...]
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7 - 8 About The About system setting displays specific informati on about the terminal. It contains three tabs: Version Tab Displays the information about the software, operating system, and processor. Device ID Tab Displays the information the terminal uses to ident ify itself to other devices. It can be important to know this information if the D[...]
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7 - 9 Backlight The Backlight system setting enables you to custom ize backlight functionality for the display. The backlight for the color disp lay is user-defined. Tap Start > Settings > System > Backlight . There are two tabs: The Battery tab determines the backlight timeout wh en the terminal is running on battery power. The External t[...]
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7 - 10 Cer tificates Certificates shows you the certificates that are recognized by the operating system. Encryption Encryption gives you the option of encrypting files pl aced on storage cards so that those files cannot be read by any other device. Error Reporting Error Reporting gives you the option of enabling or disabling the error reporting fu[...]
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7 - 11 External GPS External GPS determines which port a third-party GP S software application can use to access the GPS receiver. Note: You need the installation parameters from the GPS manufacturer to configure the connection. Managed Programs Managed Programs are a list of programs that are managed if enrolled to enterprise domain. Managed Progr[...]
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7 - 12 Memory The Memory system setting displays capacity and usage statistics for both RAM (volatile) and IPSM/ Storage Card (non-volatile) memory. Access this se tting whenever you receive system messages about memory. You cannot change the terminal’s memory allocati on in the Memory system setting. To change the memory allocation, you need to [...]
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7 - 13 RIL The RIL Information screen displa ys useful statistics for the radio. To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 8-5).[...]
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7 - 14 Po w e r Power system settings contains two tabs: Battery and Advanced. Note: You can also set automatic turn-off times for the terminal to conserve power. When the terminal is “turned off,” that means that it goes into Suspend Mode, see Suspend Mode on page 3-16. Regional Settings Regional Settings enables you to customize the appe aran[...]
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7 - 15 1. Tap Remove Programs . In the list, select the program you want to remove. 2. Tap Remove . The following message appears: 3. Tap Yes . Wait while the program is removed. 4. Verify that the program no longer appears in the list.[...]
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7 - 16 Screen The Screen system setting contains three tabs: General, Clear Type, and Text Size. General T ab Orientation The General T ab enables y ou to set the dynamic screen rotation. Three choices of screen orientation are suppor ted: P or trait, Landscape (right-handed), and Landscape (left- handed). Align Screen The General T ab also allows [...]
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7 - 17 T ask Manager The Task Manager provides information about appli cations and processes running on your mobile computer. You can use the Task Manager to monitor th e memory and CPU usage of specific applications and processes. Check the Task Manager when you ar e receiving out of memory errors or when the mobile computer is running slowly. Usi[...]
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7 - 18[...]
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8 - 1 8 Comm unication Connections Menu The Connections system setting provides access to the terminal’s various wireless communication options. Note: All server-assigned IP addresses use Dynam ic Host Configuration Protocol (DHCP). Icon Tapping this icon… Beam Enables infr ared communication. See Receiving Data on page 8-3 . Connections Opens [...]
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8 - 2 Using the IrD A P or t Using the IrDA port, you can send and receive data between the terminal and other devices equipped with infrared. This can include, but is not limited to, Windows Mobile information such as Contacts and Tasks, as well as software upgrades. IrD A P or t Location To send or receive, the IrDA ports of both devices - whethe[...]
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8 - 3 5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The selected device reads “Sending.” 6. When the file transfer is complete, the selected device reads “Done.” Receiving Data The Beam Setting must be set to receive all incoming beams from other infrared devices. 1. Verify that beam set[...]
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8 - 4 Connections Manager Microsoft’s Connections Manager sets up multiple network connections to Internet Service Providers (ISPs) via external modem. Do NOT enter connection parameters in the Connections Manager if: • You are using one of the on-board wireless radios to connect to a network. The Dolphin terminal uses the settings from each ra[...]
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8 - 5 To complete the setup screens, obtain the ne twork parameters from your system administrator. Modify an Existing Connection Manage Existing Connections appears on the Connections tab afte r at least one network connection has been established. Tap Manage Existing Connections on the Tasks tab and follow the setup screens. Adv anced T ab The Ad[...]
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8 - 6 Dolphin Wireless Manager Window Tap Start > Settings > Connections > Dolphin Wireless Manager . Enabling the Radios 1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager . 2. Tap anywhere inside the rectangle or the OFF button inside the rectangle. 3. The radio begins activating. 4. When the radio is activated[...]
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8 - 7 Accessing Radio Configuration Utilities Each of the three radios has its own configur ation utilities that you can access through the Menu . There are three radio configuration utilities: For 802.11a/b/g: Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens. The Honeywell WLAN Security Supplicant User’s Guide is available for [...]
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8 - 8 ActiveSync Comm unication To synchronize data between the terminal and the workst ation, ActiveSync 4.5 or higher must be installed and configured for the appropriate communication type on the host workstation and the Dolphin terminal. Dolphin terminals ship with ActiveSync already installed. Therefore, if ActiveSync is already installed on t[...]
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8 - 9 Setting Up the Host W orkstation Verify that ActiveSync is configured to use the appropriate communication type by clicking File > Connection Settings . Note: You can have both USB and RS232 selected in the softw are without affecting processing. However, your hardware setup should use only RS232 or USB, not both. Comm unicating with the D[...]
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8 - 10 Installing Additional Software In addition to the default programs installed on your terminal when it is first booted up, you can install any program (created for a Windows Mobile-based device), as long as the terminal has enough memory to store the program and the program has an EXE, CAB, or DLL extension. The most popular place to find sof[...]
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8 - 11 • If you want the program to be part of the Autoinstall that occurs after every hard reset, place the program file in the Autoinstall folder (My Windows Mobile-Based Device > IPSM > Autoinstall). 3. Depending on the program, you may need to open File Explorer on the terminal, navigate to the folder where the program is located, and t[...]
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8 - 12 COM7 GPS: COM P or t for the GPS receiv er COM8 USB Serial: Virtual USB Ser ial por t f or ActiveSync COM9 Bluetooth BTHA TCI ser ver COM P or t Description[...]
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9 - 1 Overview The Dolphin 9700 terminal can be configured with an integrated, embedded GSM/UMTS/GPRS/EDGE penta-band radio module for WWAN communication. Requirements Using GSM/HSDPA/UMTS/GPRS/EDGE requires a: • Network subscription to a GSM/HSDPA/UM TS/GPRS/EDGE network (you need to know what service providers are in your geographic area), and [...]
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9 - 2 V oice and Data Communication Dolphin terminals with integrated GSM/HSDPA/UM TS/GPRS/EDGE radios are optimized for the following two-way voice and data communications: Voice: GSM voice data (dial-up) Data: Available speed depends on the wireless netwo rk carrier and their supported packet-data technology in addition to network conditions. GPR[...]
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9 - 3 Installing a SIM Car d 1. Press the Power key to put the terminal in Suspend Mode. 2. Release the hand strap near the base of the terminal. 3. Remove the battery door and the battery. 4. Remove the protective cover over the SIM socket. 5. Unlock the access door to the SIM socket by sliding the door away from the serial number label located in[...]
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9 - 4 Enabling the GSM Radio By default, the GSM radio is not enabled after a hard reset. Verify the status of the radio in the Dolphin Wireless Manager. Tap Start > Settings > Connections > Dolphin Wireless Manager . If the Phone is set to OFF, tap the Ph one rectangle and the GSM radio enables. V oice Communication You can use the Dolphi[...]
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9 - 5 Vo l u m e C o n t r o l Accessing the Dialer Window When the GSM radio is active, tap Start > Phone . The Phone dialer opens. Dialing Once the dialer window is open, you can dial out two ways: • Tap the buttons on the dialer window. • Use the physical keyboard (when the keyboard is in numeric mode). & Use the Dolphin keyboard to a[...]
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9 - 6 Sending Calls After the number is dialed, tap Talk or press the green Send key . Note: The icon indicates that the phone is in use. Ending Calls While the phone call is live, tap End or press the red End Key . Accessing V oice Mail Tap Start > Phone > Speed Dial > Voice Mail > Call . Note: Update the voice mail retrieval number by[...]
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9 - 7 Setup Options Tap Menu > Options . The Phone Settings tab windows appear. Phone Tab Services Tab Network Tab Establish or change a PIN on the Phone tab . F or each ser vice , the phone will read settings from the network on the SIM card and displa y the av ailable options from the carrier . Y ou can set networ ks on the Network tab .[...]
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9 - 8 Data Comm unication You set up data communication via the Connections Manager. The carrier on the SIM card is the ISP. System Requirements • The GSM radio must be enabled; see Enabling the GSM Radio on page 9-4. • You must have an active SIM card with a DATA plan installed; see SIM Card Installation on page 9-2. Inf ormation Requirements [...]
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9 - 9 4. Enter the Access point name. Tap Next . 5. Enter the username and password from the account. Tap Finish . 6. On the Connections window, tap Manage existing connections . The connection you just created should appear in the list on the modem tab.[...]
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9 - 10 7. Tap and hold on the connection. Select Connect on the popup menu. 8. The network icon in the navigation bar indica tes the GSM radio is attempting to connect . Note: When the device is on a 2G (EDGE/GPRS) network, a data connection failure occurs if the phone is in use for a voice call while attempting a data c onnection. Simultaneous voi[...]
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9 - 11 Manual Netw ork Selection You can select Automatic or Manual network sele ction. The Phone defaults to Automatic network selection. 1. When an active SIM card is inserted in the terminal, tap Start > Settings > Personal > Phone > Menu > Options . The Phone Settings window appears. 2. Select the Network tab. 3. Under Network se[...]
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10 - 1 10 W orking with the Bluetooth Radio Enabling the Bluetooth Radio You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 8-5). 1. Tap Start > Settings > Connections tab > Dolphin Wireless Manager . 2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating. 3. When the radio is activated (i.e., [...]
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10 - 2 Connecting to Other Bluetooth Devices You need to perform a device discovery and then sele ct a discovered device and connect to it. Pairing happens as part of the connection process. 1. In the Dolphin Wireless Manager, tap Menu > Bluetooth Settings . OR Tap Start > Settings > Bluetooth . 2. Tap Add new device . The terminal begins [...]
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10 - 3 4. You are prompted to enter a passcode. If the device has a specific passcode, enter it in the Passcode field and tap Next . If the device does not have a spec ific passcode, enter one in the Passcode field and tap Next . The Bluetooth radio tries to connect with the device. 5. If you created a passcode, you will be prompted by the other de[...]
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10 - 4 8. The device appears in the list on the main window. 9. After the passcodes have been accepted on both sides, you have a trusted (“paired”) connection. P airing and T rusted Devices The terminal does support pairing. Pairing happens du ring general connection setup. Paired devices are "trusted" devices. This means that there i[...]
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10 - 5 T ypes of Devices and Services When you tap Add new device on the Devices tab, the Bluetooth radio scans for discoverable Bluetooth devices in range, which are Bluetooth devices that have been made discoverable. Device T ypes Supported Ser vices Only the services that are mutually supported on both devices appear on the Partnership Settings [...]
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10 - 6 Connecting to Bluetooth Printers 1. Make sure the Bluetooth printer is in range and set to be discoverable by other Bluetooth devices. 2. Look up the Bluetooth printer’s broadcasted ID. 3. Perform a device discovery (Tap Settings > Bluetooth > Add new device .) 4. Look for the Bluetooth printer’s broadcas ted ID in the list of disc[...]
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10 - 7 T ransferring Files 1. Tap Start > File Explorer . 2. Navigate to the file you want to transfer. 3. Tap and hold on the file and select Beam File on the popup menu. 4. The Bluetooth radio begins searching for devices. 5. Tap the device to begin sending the selected file. 6. While trying to connect, the selected device reads “Pending”.[...]
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10 - 8 Making the T erminal Discoverable By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by other Bluetooth devices. To make the terminal discoverable, tap the Mode tab. Select Make this device visible to other devices and tap OK . Selecting COM P or ts You can select COM ports 0-9. For more inf[...]
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11 - 1 11 W orking with GPS Overview The Dolphin 9700 terminal contains an integrated GPS module that allows location tracking of workers and vehicles, providing better utilization of field assets. Optional mapping and navigation software provides turn-by-turn driving directions and location information. Assisted GPS Suppor t The operating system s[...]
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11 - 2 COM7 COM Port 7 can be set to the following baud rates: • 4 8 0 0 • 9600 (This is the default baud rate and recommended for optimal GPS functioning.) • 1 9 2 0 0 • 3 8 4 0 0 Other baud rates are not possible. The baud rate selected on COM7 is the actual baud rate with which the GPS will be communicating. GPS Intermediate Driver When [...]
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12 - 1 12 Dolphin 9700 HomeBase De vice Overview As the hub of your Dolphin system, the Dolphin 9700 HomeBase charging and communication cradle supports both RS232 and USB communications, which ma ke it able to interface with the majority of PC-based enterprise systems. Charge Time The base completes a full charge of the main battery pack installed[...]
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12 - 2 P ar ts and Functions Front P anel Terminal Well Place the terminal in this well to communicate with a host device, power the terminal, and charge the installed battery pack. The base comp letely charges the main battery in a Dolphin terminal in 4 hours. If the host device is a wo rkstation that uses ActiveSync, synchronization begins immedi[...]
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12 - 3 COMM LED This is the communication LED. It indicates th e status of data transfer between the Dolphin terminal and the host device. The color of this LED differs if the base is using the serial or USB port connection. If using the serial port If using the USB port Back P anel Auxiliary Battery Well The base enables you to charge an additiona[...]
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12 - 4 USB Port This USB Port is full-speed and 2.0 compliant. Using a USB cable, you can connect the base to a peripheral device, such as a workstation or printer. When the terminal is seated in the terminal well, it is connected to the peripheral device via the base. RS232 Port Use the 9-pin, RS232 cable from Honeywell to co nnect this port to a [...]
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12 - 5 Charging the Main Battery The base powers the terminal and fully charges its main battery pack in 4 hours. The base contains an intelligent battery charging system that protects the battery from being damaged by overcharging. The unit senses when a battery pack is fully charged and au tomatically switches to a trickle charge that maintains t[...]
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12 - 6 Comm unication USB Dolphin terminals support USB communications out of the box. The base also supports USB communications via the USB port located on the back. The base acts as a USB device by interfacing the USB signals of the Dolphin terminal to the USB of the host workstation. Using a standard USB cable, the base’s USB interface allows [...]
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12 - 7 Comm unicating with the Dolphin T erminal To initiate communications between the Dolphin terminal and peripheral, complete these steps: 1. Insert the Dolphin terminal into the terminal well of the base. • The DOCK LED illuminates green. If the DOCK LE D does not illuminate, make sure that the terminal is properly seated. You may need to re[...]
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12 - 8 RS232 Pin Configuration Note: This base cannot be daisy-chained. Mounting Set the base on a dry, stable surface, such as a deskt op or workbench near an electrical outlet. Be sure to provide enough workspace with good lighting fo r the user to view and operate the Dolphin terminal while it is in the base. When choosing a location, bear in mi[...]
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12 - 9 Desk Mounting The DIN rail slot (7.5 X 35 mm) may be mounted on th e bottom to allow for secure desk attachment of the unit if desired. Slide the DIN rail slot along the bottom panel. Then, using the appropriate nuts and bolts, secu re the DIN rail to the desk or flat surface. A ux il ia ry B at te ry W e l l Serial and USB por t location (n[...]
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13 - 1 13 Dolphin 9700 Mobile Base Device Overview This charging and communication cradle is designed specifically for in-premise and in-transit data collection applications. It features a flexible moun ting bracket, a cigarette lighter adapter, and a power cable to adapt it to your environment. The serial connector supports RS232 communication and[...]
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13 - 2 Fr ont P anel Fastener for the Stylus Tether Stylus tethers can be purchased separately to he lp prevent accidental loss when the stylus is not stored in the stylus slot. A stylus tether is a coiled, elastic cord that tethers the stylus to the Mobile Base. Secure one end of the cord to the top of the base and the other end to the stylus. Mou[...]
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13 - 3 Bottom P anel The power supply and RS232 connectors ar e located on the bottom of the unit. Power Supply Connector Attach the power cable that came with the base to this connector. The base can be powered by an external DC power source of between 10 VDC to 48 VDC. To run on vehicle power, you can use the 12 VDC cable or 24 VDC cable option. [...]
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13 - 4 P owering the Dolphin T erminal When seated in a base that is connected to the a ppropriate power source, the Dolphin terminal receives the power to charge its main battery and run its intern al circuitry. Keep the base plugged into the power source so that the Dolphin termina l battery pack stays fully charged. For more information about po[...]
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13 - 5 Mounting The adjustable mounting bracket holds the terminal se curely in place and gives the user a variety of options for mounting the base. When selecting a loca tion, keep in mind that the power supply and serial connectors point straight out the bottom panel. 1. Loosen the turnscrew. 2. Insert the ball joint of the mounting bracket to th[...]
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13 - 6 Brac kets Bracket The bracket contains the turnscrew and two slots. Ball joints are inserted into each slot and secured with the turnscrew. Turnscrew The turnscrew is located on the top of the bra cket. Rotate the turnscrew to secure or loosen the ball joint slots. Mounting Bracket The mounting bracket is what you attach to the mounting surf[...]
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13 - 7 Establishing Comm unication The RS232 interface allows the terminal to communica te to a workstation, modem, or any standard RS232 device using a standard serial cable and communications software. Requirements You need the following equipment: • A Mobile Base device powered by a power cable and power adapter cable • The RS232 communicati[...]
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13 - 8 RS232 Pin Configuration Refer to this table if you w ant to make your own cables. To do so, you must determine if your host RS232 device is: • 9-pin or 25-pin and • configured as a DCE or DTE device. Serial Connector The base connector is straight to the printed circui t board (PCB). The ninth pin sends 500mA at 5V power out. This can po[...]
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14 - 1 14 Dolphin 9700 Char geBase Device Overview This 4-slot charging cradle that ca n power 4 Dolphin terminals, and charge their main batteries in 4 hours. Charging The base supplies power to the intelligent battery charging system in all Dolphin terminals, which senses when a full charge has been achieved and switches to a trickle charge to ma[...]
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14 - 2 P ar ts and Functions Front P anel Terminal Wells The base contains four terminal wells. Each well has its own dedicated Docking LED and Charging LED indicator. Dock LED Each terminal well displays a Dock LED on the front that lights solid green when a terminal is properly seated, which means that th e terminal and the base are connected. Ch[...]
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14 - 3 Po w e r S u p p l y The base includes a power supply that contains a po wer adapter to ensure the proper voltage. The power adapter is plugged into standard AC/DC outlets. Supplying P ower 1. Be sure the power switch on the po wer adapter is in the OFF position. 2. Plug the power cord into the power adapter. 3. Plug the power connector cabl[...]
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14 - 4 Charging T erminals The main battery of each terminal charges in 4 hours. The intelligent battery charging system incorporated into all Dolphin terminals prevents over charging, which means that Dolphin terminals may be seated in the base indefinitel y without damage to the termina ls, battery packs, or the base. 1. Power the base; see Suppl[...]
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14 - 5 3. Secure the DIN Rail to a stable, flat horizontal surface.[...]
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15 - 1 15 Dolphin 9700 QuadChar ger Device Overview This 4-slot charging station provides intelligent batte ry management for the Li-ion battery packs used in Dolphin terminals. Capacity The charger holds 4 Li-ion batteries. Charging Time Charge time is 4 hours. Charging Pr ocess Each charging slot works independently of the other three. As battery[...]
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15 - 2 P ar ts and Functions To p P a n e l Charging Slots There are 4 charging slots. Each slot holds one Li-ion battery and charges it independently of the other slots. When a battery is placed in each slot, it immediately begins charging. Power LED The power LED indicates if the QuadCharge r is powered and operational. When the QuadCharger is re[...]
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15 - 3 Supplying P ower The charger must be connected to a power source via the Honeywell power adapter cable so that voltage is adjusted appropriately. 1. Locate the AC power adapter cable and plug it into the power source. 2. Connect the power cable to the power adapter. 3. Connect the power cable to the supply connector on the back of the charge[...]
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15 - 4 Recommendations f or Storing Batteries To maintain top performance from batteries, follow these storage guidelines: • Avoid storing batteries outside of the specifie d temperature range of -4 to 104° F (-20 to 40°C) or in extremely high humidity. • For prolonged storage, do not keep batteries stored in a charger that is connected to a [...]
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15 - 5 T roubleshooting If you encounter problems with your QuadCharger devi ce, refer to chart below for possible solutions. If problems persist, please contact Honeywell Technical Support. Prob lem Issue The Status LED does not come on when I inser t a batter y pack. Check the po wer connections; make sure the P ow er cable is inser ted into the [...]
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16 - 1 16 Customer Suppor t Pr oduct Service and Repair Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product. North Ameri[...]
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16 - 2 For ongoing and future product quality improvement initiatives, the 9700 comes equipped with an embedded device lifetime counter function. Honeywell ma y use lifetime counter data for future statistical reliability analysis as well as ongoing quality, repair and service purposes. T echnical Assistance If you need assistance installing or tro[...]
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16 - 3 Limited W arranty Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty do es not cover any HII product which is (i) improp[...]
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16 - 4 How to Extend Y our W arranty Honeywell International Inc. offers a variety of service plans on our hardware products. These agreements offer continued coverage for your equi pment after the initial warranty expires. For more information, contact your Sales Representative, Cust omer Account Representative, or Product Service Marketing Manage[...]
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™ Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 97-UG Rev A 2/10[...]