Honeywell MS2320 StratosH manual

MS23 20 Stratos H ™ Scanner / Diva Scale Installation and User’s Guide[...]

Disclaimer Honeywell Int ernational I nc. (“HII”) reserves the right to make changes i n specificat ions and other inf ormation cont ained in this document without prior notic e, and the reade r should in all cas es consult HI I to determine wheth er any such chan ges have been m ade. The informat ion in this publ ication does not represent a c[...]

ii T ABLE OF C ONTENTS I NTRODUCTION Manual Scope ........................................................................................................................................................................................ 1 Product Overview ................................................................................................[...]

iii T ABLE OF C ONTENTS Cable Install ation (Seco ndary Honey well Scanner) .............................................................................................................................. 23 EAS Deactivation ...............................................................................................................................[...]

iv T ABLE OF C ONTENTS T ROUBLESHOOTING Troubleshoot ing Symptom / Solution Chart .......................................................................................................................................... 52 S CANNER AND C ABLE T ER MINATIONS Scanner Pinou t Connections ...............................................................[...]

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1 I NTRODUCTION M ANUAL S COPE This guide prov ides informati on on the instal lation, setup an d operation of Honeywell’s St ratos H™ MS2 320 scanner / Diva scale unit . It is designed to be us e d in conjunc tion with Met roSelect ™ C onfiguration G uide ( PN 00 - 02407 x ) an d the MS2 x 20 Stratos Series Scanner/Diva Scale Config uration [...]

2 I NTRODUCTION B ASE K IT C OMPONENTS B AS E K IT C OMPONENTS Part # Description MS2 3 20 - xx K z Stratos H Scan ner / Diva Scale xx 14 RS232 Interf ace 21 RS232 / Full Spee d USB / RS485 Inter faces z D Diamonex Hori zontal Wind ow S Sapphire Horiz ontal Windo w 00 - 02407 x MetroSelect Configuratio n Guide 00 - 02272 x MS2 x 20 Stratos Ser ies [...]

3 I NTRODUCTION O P T IO N AL A CCESSORIE S Part # Description AC to DC Power Transformer - Regulated Output: +5 V @ 4A +12V @ 1 .5 A 46 - 46812 120V United St ates and Cana da 46 - 46813 220V – 240V Cont inental Euro pean 46 - 46814 220V – 240V Unit ed Kingdom 46 - 46817 220V – 240V Chin a 46 - 46928 220V – 240V Aust ralia Optional Remote [...]

4 I NTRODUCTION R EPLACEMENT P ARTS R EPL ACEMENT P ART S Part # Description Caution Window types ( Diamonex and S apphire) are not interchan geable due to la ser safety and/ or scanner performance di fferences. To change window type, the s canner must be ret urned to the m anufacturer for reconfigura tion. 46 - 46889 Vertical W indow 46 - 46806 Di[...]

5 I NTRODUCTION G ENERAL P RECAUT IONS The follo wing list includes general prec autions to rem ember when handli ng the Stratos H . D O N OT T URN the unit ups ide down with t he platter in place. D O N OT P RESS on the window in the placement plat ter or the verti cal windo w frame. P LATTER R EMOVAL No hardware o r tools are requ ired to remove [...]

6 I NTRODUCTION MS23 20 S CANNER /D IVA S CALE D ESIGN S PECIFICATIONS Design Speci fications Operation al Light Source: VLD 650 nm Peak Laser Power: <2.2 mW Embedde d Laser: Max Optical Power: 10 mW Wavelength: 650 nm Horizontal Depth of Field: 0 mm - 152 mm (0"- 6") for 0.33 m m (13 mil) Bar Code Vertical Depth of Field: 0 mm - 216 m[...]

7 B ASE M ODEL C HARACT ERISTICS MS2320 Scanner / Diva Scal e Components Figure 7. MS23 2 0 Components I TEM N O . D ESCRIPTION OF I TEM 1 Blue and White LED Indicators (s ee page 29 ) 2 Volume/T one Multi - Functi on Button (see pa ge 34 ) 3 Scale Zero But ton 4 Speaker (see p age 29 ) 5 High Impact W indow Frame / V ertical Windo w (Laser Apertur[...]

8 B ASE M ODEL C HARACT ERISTICS MS2320 Scanner / Diva Scal e Dimensions Figure 8. MS2320 Dimensions Connector Panel Figure 9. MS23 2 0 Connector Pan el Specifications are subject to change wi thout notice.[...]

9 B ASE M ODEL C HARACT ERISTICS MS232 0 Scanner / Diva Sc ale Caution and Serial Numb er Labels Figure 10. MS2320 Label Locations (Top) and Examples (Bottom) Caution: To maintain complianc e with applicable standards, all circui ts connected to the scanner must meet the requirements fo r SELV (Safet y Extra L ow Voltag e) according to EN/IEC 60950[...]

10 I NSTALLA TION Q UICK I NSTALLATION O UT LINE The follo wing is a quick prev iew of the steps required for f irst tim e installations. Each item is disc ussed in detai l later in this s ection. • Determine cle arance, venti lation and ser vice access req uirements. • Determine che ckout count er layout takin g into account pac kage flo w, ca[...]

11 I NSTALLATI ON Q UICK I NSTALLATION O UT LINE P OWER I NSTALLAT ION The Power Suppl y (AC/DC) shou ld be connected t o an AC Outlet t hat is free of electric al noise (c lean). A qualif ied elect rician can determine the amount of elec trical noise on t he AC line. Se e additional i nformation on po wer installat ion and restric tions under t he[...]

12 I NSTALLATI ON U NPACKING THE U NIT 1. Make sure the shi pping bo x is top - s ide up before ope ning. 2. Remove the ac cessories box and check the box’s content for the following it ems: • Product Manua ls • Power Supply • Communicati on Cables • Remote Scale Display Pole ( Optional) 3. Carefully remo ve the platter a nd store it in a[...]

13 I NSTALLATI ON U NPACKING THE U NIT MS2320 Package Warning There is a protec tive film loc ated on the tops ide platter surf ace , vertical s can windo ws outer surface, and the horizont al scan windows top s urface. This film must be removed pr ior to performin g any scanner operation (see Figure 15 ) . All foam wedges securing the scale arms d[...]

14 I NSTALLATI ON I NSTALLING THE U NIT IN THE C OUNTER MS2320 Moun ting Diagram (T wo Point Support) Figure 18 . MS2320 Mounting Diagra m, Two Point Support Specifications are subject to change wi thout notice.[...]

15 I NSTALLATI ON I NSTAL LING THE U NIT IN THE C OUNT ER MS2320 Mounting Diagr am (Three Point Suppor t) Figure 19. MS2320 Mounting Diagram, Three Point Support Specifications are subject to c hange without notice.[...]

16 I NSTALLATI ON C ABLE I NSTALLATION (I NTERFACE S PECIFIC ) RS232 The follo wing steps descri be how to properl y install the ca bles for an RS23 2 Stratos H application . T he scanner / Diva scale mu st then be configured t o match the host ’s RS232 paramet ers. Cable ins tallation al one does not guarantee that the S tratos H will communicat[...]

17 I NSTALLATI ON C ABLE I NSTALLATION (I NTE RF ACE S PECIFIC ) RS232 9. Turn on the hos t system. 10. Scan the Recal l Defaults bar code. The Recall Def aults bar code is located in t he MetroSelect Configurati on Guide ( PN 00 - 0 2407 x) , under Nee d to Start Over . 11. Configure th e Stratos H to mat ch the host syst em ’ s RS232 param eter[...]

18 I NSTALLATI ON C ABLE I NSTALLATION (I NTERFACE S PECIFIC ) F ULL S PEED USB The follo wing steps describe h ow to properl y install the cabl es for a Full S peed USB Stratos H app lication. The scanner /scale must then be config ured to match the host ’s USB param eters. Cable ins tallatio n alone does not guarantee that t he Stratos H will c[...]

19 I NSTALLATI ON C ABLE I NSTALLATION (I NTERFACE S PECIF IC ) F ULL S PEED USB 9. Turn on the hos t system. 10. Configure th e Stratos H to mat ch the host syst em’s USB paramet ers. For Single C able A pplications : The IBM OEM Full Speed USB English and Metri c bar code s are l ocated in the MS2 x 20 Stratos Series Scanner/Diva Scale Config u[...]

20 I NSTALLATI ON C ABLE I NSTALLATION (I NTERFACE S PECIFIC ) xxx * Specifies international connec tion. See page 3 for a complete li sting of power supply options and the ir part numbers. ** See page 3 for information on opti onal display types and part numb ers. See power source caution statement on page 9 of this manual. Figure 21. USB Cable In[...]

21 I NSTALLATI ON C ABLE I NSTALLATION (I NTE R FACE S PECIFIC ) RS485 The follo wing steps describe h ow to properl y install the cabl es for an RS48 5 Strat os H application. The scanner /scale m ust then be configured to match the host’ s RS485 para meters. Cable ins tallation al one does not guarantee that t he Stratos H will communic ate pro[...]

22 I NSTALLATI ON C ABLE I NSTALLATION (I NTERFACE S PECIFIC ) RS485 9. Turn on the hos t system. 10. Configure th e Stratos H to mat ch the host syst em’s RS485  parameters. For Single C able A pplications : The IBM 3 rd Generation 46xx, Eng lish and Metric bar codes ar e located in the MS2 x 20 Stratos Series Scanner/Diva Scale Config uratio[...]

23 I NSTALLATI ON C ABLE I NSTALLATION (S ECONDARY H ONEYWELL S CANNER ) The follo wing steps describe h ow to properl y install the cabl es bet ween a secondary Hon eywell scan ner and the Str atos H . T he Stratos H and t he secondar y scanner must t hen b e configu red to communicat e properly. C able installati on alone does not guarantee that [...]

24 I NSTALLATI ON C ABLE I NSTALLATION (S ECON DARY H ONEYWELL S CANNER ) † See Aux power notes on page 23 See power source caution statement on page 9 of this manual. Fi gure 23. Secondary Scanner Ca ble Installation Schematic[...]

25 I NSTALLATI ON EAS D EACTIVATION SW1 and SW2 ar e the switch banks i nside the Chec kpoint d evice that set t he deactivati on range. T he following is a li st of Checkp oi nt recommended s witch bank se ttings. Base Model Checkp oint Recommende d Switch Ba nk Settings MS2320 SW1 & SW2 switches 1 and 6 set to O N All Stratos H mode ls have a[...]

26 S CANNER O PER AT ION S CAN Z ONE Figure 26. Checker-Side (13 mil) Figure 27. Horizontal Left/Right (1 3 mil) Specifications are subject to change wi thout notice.[...]

27 S CANNER O PER ATION S CAN Z ONE Figure 28. Horizontal Direc t (13 mil) Figure 29. Vertical Direct (13 mil) Specifications are subject to change wi thout notice.[...]

28 S CANNER O PER ATION IR A CTIVATION A REA (IR LED O UTPUT ) The Strat os H ’s default po wer save mode † is Dual Action P ower Save Mod e #2 (see page 33 ) . T his power save m ode † turns the laser OFF after a conf igured period of non - use the n turns the motor O FF after thirt y - minute inter vals. An y movement detecte d by the IR in[...]

29 Figure 31. LEDs S CANNER O PER ATION I NDICATOR D ES CRIPT IONS Audible When in operat ion the Strat os H provide s au dible feedbac k t hat indicat es the status of the unit and t he current scan . Eight settings are availabl e for the tone of t he beep (normal , six alternat e tones and no tone) plus three vol ume settings . To change the t on[...]

30 S CANNER O PER ATION I NDICATOR D E SCRIPT IONS Visual Steady Whit e and Blue After a succes sful scan, the scann er transmit s the data to the host device. S ome communicati on modes requir e that the host i nform the scanner when data is ready to be rec eived. If t he host is not r eady to accept the i nformation, t he scanner’s white LED wi[...]

31 S CANNER O PER ATION I NDICATOR D ESCRIPT IONS Diagnosti c Indicator Disp lay There is a t wo - digit error code display locate d under the pla tter near the end of the scanner fart hest from the ver tical windo w (see figure below) . Figure 32. Error Code Displ ay The follo wing is a list of poss ible error codes and their mea nings. Some e rro[...]

32 S CANNER O PER ATION I NDICATOR D ESCRIPT IONS Diagnosti c Indicator Disp lay E RROR C ODE D ESCRIPTION 11 SWITCH ERROR – The s witch used for vol ume selection or sleep mode is det ected in err or (always clo sed) . The condition is se lf - correct ing if possible . I f the error persists , return the unit for repair at an aut horized serv ic[...]

33 S CANNER O PER ATION P OWER S AVE M ODES The Strat os H has five config urable po wer save modes. Ref er to the Met roSelect Conf iguration G uide ( PN 00 - 02407 x ) for additiona l informatio n on Power Sav e Modes. 1. Blink Pow er Save Mode: Blinks the laser OFF & ON after a conf igured period of non - use. When the scan ner recognizes a [...]

34 S CANNER O PER ATION B EEPER O PTIONS AND B UTTO N F UNCTIONS Changing the Beeper Tone Beeper tones may be configur ed incrementa lly using the fol lowing bar cod e. The new tone will be heard follo wed by a short pause. Two more new tones will be heard s ignifying the new setting has been stored i n memory. The s ilent (no beep) t one is also s[...]

35 S CANNER O PER ATION S TARTU P When the scan ner first receives power the white LE D will fl ash, the blue LED will turn on and t he scanner will beep once ( the white LED will remain on f or the duration of the beep ). The s canner is no w ready to scan. P OWER -U P T EST M ODE When a Stratos H scanner is first po wered up, it cycles thr ough a[...]

36 S CALE O PERATION S CALE Z EROING After the unit h as been officia lly calibr ated ( see page 37 ) the s cale can be re - zero ed by pressin g the scale zeroi ng button on eith er the unit or on the remot e display st and. Refer to the fi gures belo w for button locat ions. Figure 37. Scale Zero Button Figure 38. Optional Remote Displ ay Keypad[...]

37 S CALE O PERATION C ALIBRATION The scanner/s cale must be calibr ated if: • it is a first time installat ion • the scale cann ot be re - zeroed • the calibratio n verificat ion tests indic ate errors • there is a chan ge in the units of measure [i.e. from pounds (lbs. ) to kilogra ms (kg)] • if the scale loa d cell has been replaced ?[...]

38 S CALE O PERATION C ALIBRATION Priming the Scale for Calibration Prime the scal e before starti ng either meth od of calibrat ion. Calibrate the s canner/scale after the unit is installed in the c heckout count ertop. It is important to use the corr ect certif ied (lb. or kg.) field weight s et when calibrat ing the scale. 1. Check the platt er [...]

39 S CALE O PERATION C ALIBRATION Scale Calibrat ion Proced ure (lbs. or kg ) with Remote Displ ay * 1. Temporaril y remove the plat ter and place it in a safe locatio n. It is the respon sibility of the o wner of the sca le to confirm com pliance with t he relevant We ights and Measur es statutes a nd regulations ap plicable in your area by check [...]

40 S CALE O PERATION C ALIBRATION Scale Calibrat ion Proced ure (lbs. or kg ) with Remote Displ ay * 4. Reins tall the p latter onto t he scanner/s cale. Figure 44. Install Platter 5. Go to G roup 1 Step 8 (Weight Unit) of the Service Mode b y pressing the Z ero ( ) key several tim es until ‘Group 1 Step 8’ is displayed on t he Remote Sc ale Di[...]

41 S CALE O PERATION C ALIBRATION Scale Calibrat ion Proced ure (lbs. or kg ) with Remote Disp lay * 7. Go to G roup 2 Step 6 (Calibration) of the Servi ce Mode. Press t he Tare ( ) key to advance t o Group 2, then use t he Zero ( ) key to advance to step 6 of group 2. 8. Press the T are ( ) key to change the pro mpt to ‘YES’. 9. Press the Zero[...]

42 S CALE O PERATION C ALIBRATION Bar Code Calibration Pr ocedure w ithout R emote Dis play * The follo wing calibration pr ocedure can be u sed when the rem ote scale dis play is not pres ent. The M ulti -F unction B utton (see page 34 ) is used t o advance to the ne xt stage of cali bration and the L ED display noti fies the operat or which ‘ca[...]

43 ³ 9 9 6 0 4 2 S CALE O PERATION C ALIBRATION Bar C ode Calibrat ion Procedur e without Remote Display * 4. Reinstall the p latter onto t he scanner/s cale (see Figur e 49 ). Figure 48. Platter Installation 5. Enter bar cod e cal ibration mode . Use the ver tical windo w to scan one of the following bar codes, whichev er weight units (either pou[...]

44 ³ 9 9 6 0 4 4 S CALE O PERATION C ALIBRATION Bar Code Calibration Pr ocedure w ithout R emote Dis play* Unit Calibr ation ( Kilograms ) For Pound wei ght units see in structions on p age 43 . Figure 50. Entering Bar Cod e Calibration Mode (Ki lograms) If a razz tone soun ds, an error has occurred. Refer to Diagnosti c Indicator Dis play ; Error[...]

45 S CALE O PERATION C ALIBRATION Bar Code Calibration Pr ocedure w ithout R emote Dis play* 8. Place a FULL Load on the center of the scal e platter. T he white LEDs will blink 3 times periodically. W ait at least 3 seconds for scale stabilit y, and then press the Multi - Func tion Button once. Af ter the Multi - Funct ion Button has b een pressed[...]

46 S CALE O PERATION C ALIBRATION V ERIFICATION U.S. Pounds (lbs.) The follo wing tests verif y if the scale's Ca libration is acc urate. F or Kilograms see ins tructions st arting on page 4 7 . The follo wing tests are based on a 2 - digit acc uracy setting f or pounds.  Increasing L oad Test  Shift Tes t  Decreasing Lo ad Test  R[...]

47 S CALE O PERATION C ALIBRATION V ERIFICATION Kilograms (kg ) The follo wing tests verif y if the scale's Ca libration is acc urate. For US Pounds see instr uctions star ting on page 46 . The follo wing tests are base d on a 3 - digit ac curacy setting f or kilograms.  Increasing L oad Test  Shift Tes t  Decreasing Lo ad Test  Re[...]

48 S CALE O PERATION S ECURITY S EAL I NSTALLATION The certif ication of the weighi ng mechanism of the scale ver sion of this scanner is subject to federal, stat e and local Weigh ts and Measures s tatutes and regul ations and can on ly be perform ed by authorize d government agencies and/or t heir duly registered a gents. Each t ime the scale or [...]

49 S CALE O PERATION S ECURITY S EAL I NSTALLATION Wire Securit y Seal (Seal Con version Kit PN 46 - 00359 )* 1. Temporaril y remove the plat ter and place it in a safe locatio n. 2. Install the cal ibration but ton sealing cover and t hrough - hole seali ng screw. 3. Tighten the sc rew and route t he wire seal thr ough the holes in the plate and s[...]

50 M AINTENANC E P LATTER / H ORIZONTAL S CAN W INDOW R EPLACEMENT Figure 61. Platter/Hori zontal Scan Window Replacement* * See replac ement parts on page 4.[...]

51 M AINTENANC E V ERTICAL S CAN W I NDOW R EPLACEMENT ( PN 46 - 46889 ) Figure 62. Vertical Scan Wi ndow Replacement D AILY M AINTENANCE Smudges and dirt can interfere with the proper scanning of a bar code. Theref ore, the hor izontal and ve rtical output window s wil l need occasional c leaning. For the glass window: 1. Spray glass cle aner onto[...]

52 T ROUBLESHOOTING The follo wing guide is for ref erence purposes only. Contact a c ustomer serv ice represent ative to preserv e the limited warrant y terms. Symptom Possible Cause(s) Solution All Interfaces No LEDs, beep or motor spin. No power is being s upplied to the scanner. Check the trans former, outlet and the power st rip. Make sure the[...]

53 T ROUBLESHOOTING Symptom Possible Cause(s) Solution All Interfaces Scanner beeps at some bar codes and NOT for others of the same bar code symbology. Check the char acter length lock. Check if it is a chec k digit, charac ter or bord er problem. The aspect rat io of the bar code is out of t olerance. The bar code m ay have been printed incorr ec[...]

54 S CANNER AND C ABLE T ERMINATION S S CANNER P INOUT C ONNECTIONS The Strat os H scanner termi nate s to 10 - pin m odular jacks lo cated on the b ottom of the un it. The serial n umber label in dicates the model number and interface o f the scanner. When using the RS 232/Full Spee d USB/RS485 ( -1 21) interfac e, the USB and RS4 85 interfaces ar[...]

55 S CANNER AND C ABLE T ER MINATION S S CANNER P INOUT C ONNECTIONS Figure 64. Scale Data (Dual Cabl e Applications) and Sc ale Display Connector Layou t Scale RS232 to Hos t Scale Data, Du al Cable Appl ications Scale to Display Pin Function ** Pin Function ** 1 Ground 1 SIG1 2 Scale RS23 2 TX Out 2 SIG2 3 Scale RS23 2 RX In 3 SIG3 4 Scale RS23 2[...]

56 S CANNER AND C ABLE T ERMINATION S C ABLE C ONNECTOR C ONFIGURATIONS The follo wing cables are exa mples of some of the standard c ables that may be s hipped with t he Stratos H scanner. Please keep in mind that every a pplication is unique and th e cables receiv ed with the Strat os H may be c ustom cables that are not shown below. RS232 Interf[...]

57 S CANNER AND C ABLE T ERMINATION S C ABLE C ONNECTOR C ONFIGURATIONS Aux Port Confi guration Cabl e *, PN 57 - 57008 x -N-3 Pin Function ** 9-Pin D- Type Connector 1 No Connect 2 Output f rom Scanner 3 Input to S canner 4 No Connect 5 Ground 6-9 No Connect RS232 LSO/AU X Cable PN 57 - 57099 x -3 or PN 57 - 57 099 x -3- 12 Pin Function † 10-Pos[...]

58 R EGULATORY C OM PLIANCE S AFETY ITE Equipment IEC 60950 - 1 Secon d Edition EN 60950 -1 Secon d Edition Laser Laser Class 1: IEC 6082 5 - 1: Second Edit ion 2007 EN 60825 - 1: S econd Edition 2007 LED IEC 62471: Exem pt Risk Group Caution Use of controls or adjustments or performance of procedures ot her than those sp ecified here in may result[...]

59 R EGULATORY C OM PLIANCE EMC Emissions FCC Part 15, I CES - 003, CISP R 22, EN 55022 Immunity CISPR 24, EN 550 24 Note : Immunit y performanc e is not guarante ed for scanner cables great er than 3 meters in length when fully extended. Changes or modif ications not expressly a pproved by the pa rty responsi ble for complianc e could void th e us[...]

60 R EGULATORY C OM PLIANCE EMC Changes or modif ications not expressly a pproved by the pa rty responsi ble for complianc e could void th e user’s authorit y to op erate the equipment . Cl ass B Devices The follow ing is applicabl e when the scanner cab le is less than 3 met ers (9.8 feet) in l ength when fu lly extended: Les instructi ons ci - [...]

61 L IMITED W ARRANTY Honeywell Int ernational Inc. (" HII") warrants its pr oducts and option al accessories to be free from defect s in materials and workmanship and t o conform to HII ’s published specif ications applicable t o the products purch ased at the time of shipment. This warr anty does not cover any HII product which i s (i[...]

62 I NDEX A AC .............................................................................. see p ower application ............................................................................. 31 audible ................................................................ se e indica tors AUX ..........................................................[...]

63 I NDEX R razzberry tone .................................................................. 2 9, 30 regulator y compli ance ............. ........................................ 58 – 60 remote display ................................................................ . 40 , 47 repair ..............................................................[...]

64 C USTOMER S UP PORT T ECHNICAL A SSISTANCE If you need assi stance install ing or troubl eshooting yo ur device, pl ease contact us by using one of t he methods bel ow: Knowledg e Base: www.hsm knowledgebas e.com Our Knowledg e Base provide s thousands of im mediate solu tions. If the K nowledge Bas e cannot hel p, our Technical S upport Portal [...]

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Honeywell Scanning & Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.c om 00 - 02271 Rev H 8 /12[...]