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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Hotpoint E302X, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Hotpoint E302X one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Hotpoint E302X. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Hotpoint E302X should contain:
- informations concerning technical data of Hotpoint E302X
- name of the manufacturer and a year of construction of the Hotpoint E302X item
- rules of operation, control and maintenance of the Hotpoint E302X item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Hotpoint E302X alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Hotpoint E302X, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Hotpoint service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Hotpoint E302X.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Hotpoint E302X item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Instructions for Installation and Use Electric Hob Model E302X[...]
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Page 2
2 CONTENTS Introduction For Your Safety Know your Hob How to use your Hob Practical Advice Care and Cleaning Troubleshooting Installation Electrical Connection After Sales Service Hotpoint Guarantee Key Contacts 3 4 5 5 6 7 7 8 9 10 11 Back Cover Retention of this Instruction Book This Instruction Book must be kept handy for reference as it contain[...]
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Page 3
3 Your new hob is guaranteed* and will give lasting service. This guarantee is only applicable if the appliance has been installed in accordance with the installation instructions detailed in this booklet. To help make best use of your cooking equipment, please read this booklet carefully. The hob is designed specifically for domestic use and respo[...]
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Page 4
4 For Your Safety ALWAYS: - make sure you remove all packaging and dispose of safely. - check the soundness of the appliance after it has been unpacked. - make sure you understand the controls before using the appliance. - keep children away from the appliance during use. - take care to avoid heat/steam burns when operating the controls. - make sur[...]
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Page 5
5 How To Use Your Hob Know your Hob To turn on a cooking area and increase its power level, select the desired cooking area. Then turn the corresponding control to the required position. The higher the number, the greater the power. Controls for "Quick/Normal" plates turn in both directions to settings numbered 0 - 6. Only turn controls f[...]
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Page 6
6 Practical Advice Choice of utensils: Every Electric Hob deserves the right choice of utensils. We recommend for optimum performance the use of good quality utensils. PANS SHOULD NOT: • Be concave (bowed in). • Be convex (bowed out). • Be rimmed. • Be deeply ridged. BUT SHOULD BE ESSENTIALLY FLAT Always • Use good quality flat-based cook[...]
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Page 7
7 Care and Cleaning Troubleshooting Before calling service for assistance, check through the following list, there may be nothing wrong. Nothing works. Check to make sure that: • the mains wall switch is switched on. If a control is on, the corresponding pilot light will come on. Hotplates are slow to boil or will not simmer. Check to make sure t[...]
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Page 8
8 Installation These instructions are intended for the qualified technician installing the appliance in order to insure that the installation, adjustments and maintenance procedures are performed correctly and comply with the regulations currently in effect. Important: the hob must be disconnected from the power supply before making any adjustments[...]
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Page 9
9 Electrical Connection Connecting the supply cord to the electrical mains: The hob must be connected to a double pole mains switch which must be installed between the appliance and the mains. The double pole mains switch must have a minimum of 3mm of space between the contacts, be sized to the load and comply with current regulations (the switch m[...]
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Page 10
GB 10 "No company is better positioned to offer an after sales service on a Hotpoint appliance than us - the manufacturer" As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replace[...]
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Page 11
GB 11 Guarantee "Satisfaction guaranteed or your money back" We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or visit our web-site at www.theservicecentre.co.uk and where necessary, w[...]
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Page 12
February 2003 Part no. FP165 - 01 Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and services we offer. Repair Service and Information Desk UK: 08709 066 066 (Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays ) www.theservicecentre.co.uk Republic of Irelan[...]