HP (Hewlett-Packard) 1015 manual

use hp L ase rJet 1010 1012 1015 se r i es pr inte r[...]

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hp Lase rJet 1010 hp Lase rJet 1012 hp Lase rJet 1015 series printer user guide[...]

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U. S.A. Cop y right Hewle t t - P acka r d Co m pany 2003 All Rights Reserved. Rep roduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. A user of t he Hewlett-Packard printer associated with this u ser guid[...]

ENWW Contents iii Contents 1 Printer basics Quick access to more info rmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 WWW links for drivers, softwa re, and su pport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 User guide links . . . . . . . . . . . . . . . . . . . . . . [...]

iv Contents ENWW Printing on lett erhead an d preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 To print lette rhead or prep rinted form s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing on c ustom-sized m edia and ca rdstock . . . . . . . . . . . . . . . . . . . .[...]

ENWW Contents v 6 Problemsolving Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Status light p atterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Media hand ling problem s . . . . . . . . .[...]

vi Contents ENWW Appendix C Warranty and licensing Hewlett-Packa rd software license agreem ent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 00 Hewlett-Packa rd limited warran ty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Limited warr anty for pr int cartridge lif e . . . . . . .[...]

ENWW Printer basic s 1 1 Pr inter basics This chapter provides inform ation on the f ollowing topics: ● Quick access to more information ● Printer configurations ● Printer featur es ● Walk around ● Printer control pan el ● Media paths ● Print cartridge access ● Printer softwar e ● Printer connec tio ns[...]

2 Chapter 1 ENWW Quic k access to more inf ormation WWW links f or drivers, software, and support If yo u need to contact HP f or ser vice or suppor t, use one of the f ollowing links: ● In the United States , see http://www.hp .c om/suppo rt/lj1010 ● In other countries/regions , see http://www.hp.com User guide links ● Walk around (location [...]

ENWW Printer configurations 3 Printer configurations B e l o w a r e t he st a n d a r d c o n f ig u r a t io n s of t he HP L ase r J e t 1 010 se r i e s p r in t e r . hp LaserJet 1010 ● 12 pages per min ute (ppm) f or A4 ● 8 seconds to first page ou t ● 600 x 600 d pi with HP Resolut ion Enhancement technolog y (REt) ● 150 sheet paper [...]

4 Chapter 1 ENWW Printer features Congr atulations on the pur chase of y our new pr oduct. The HP LaserJet 1010 ser ies provid es the f ollowing benefits . Print with excellent quality ● Print 600 to 1200 dots per inch. ● PCL 5e already installed on the printer (HP LaserJet 1015 only). ● The printer automatically determines and s witches to t[...]

ENWW Walk around 5 W alk ar ound hp LaserJet 1010 series printer 1 Attention light 2 Ready light 3 Go light 4 Go Button 5 Cancel job button 6 Print ca r tr idge door 7 Priority feed slot 8 Main input tray 9 T ra y cov er (only with HP LaserJet 10 12 printer and HP LaserJet 1015 printer in some countries/regions) 10 Output bin 2 7 3 4 5 6 1 8 10 9[...]

6 Chapter 1 ENWW 11 USB por t 12 P arallel por t (HP LaserJet 1015 printer only) 13 On/off switch 14 P ower receptacle 15 Separation pad 11 12 14 13 15[...]

ENWW Printer control panel 7 Printer contr ol panel The printer control panel has three lights and two b u ttons . These lights produce patterns that identify y our printer’ s status. 1 Attention light: In dicates printer media input tra y is empty , pr int car tridge door is open, print car tridge is missing, or other erro rs . 2 Ready light: In[...]

8 Chapter 1 ENWW Media paths Main input tra y The enclosed main input tr a y , located in front of the printer , holds up to 150 sheets of 20 lb paper , multiple en velopes , or other media. Priority input tra y Y ou sho uld use the priority input tr a y whe n f ee ding up to 10 sheets of 20 lb paper or when printing single en v elopes, po stcards,[...]

ENWW Media paths 9 Output bin The output bin is locat ed on the top of the printer . F old open the tr a y e xtension to support the media as it e xits the printer .[...]

10 Chapte r 1 ENWW Print car tridge access Print car tridge door The print car tridge door is located on the t op of t he printer . Y ou must open t he print cartr idge door to access the print car tridge, clear jams , and clean the printer . T o open the print car tridge door , inser t you r finger in the inden tation at the right side of the p ri[...]

ENWW Printer software 11 Printer software Suppor ted operating systems F or easy printer set up and access to the full range of printer f eatures, HP str ongly recommends that you install the softw are prov ided. Not all softw are is av ailable in all languages. Install the softwar e bef ore setting up the printer . See the Readme f or the latest s[...]

12 Chapte r 1 ENWW T o install the print dri ver for Windows NT 4.0 T o install the printer softw are f or Windows NT 4.0, y ou must use the Add Printer Wizard. 1 Click Start , and then point to Settings . 2 Click Printers . 3 Double-clic k Add Printer , and click Next as necessary . 4 Select My Computer , and click Next . 5 Select the appropriate [...]

ENWW Printer software 13 Printer pr oper ties (driver) Printer proper ties control the printer . Y ou can change the def ault settings , such as media size and type, printing mult iple pages on a single sheet of media (N-up printing), resolution, and water mar ks. Y ou can access the pr inter proper ties in the following wa ys: ● Through the so f[...]

14 Chapte r 1 ENWW Print setting priorities There are thre e w ays to change print settings f or this printer : in the software ap plication, in the printer driver , and in the HP toolbox. Change s made to print settings are prioritized according to where the change s ar e ma d e, as follo ws: ● Changes made in the soft w are applicat ion o v err[...]

ENWW Software for Macintosh comput ers 15 Software f or Macintosh computers Accessing the print dr iver (Mac OS 9.x) 1 F rom the Apple menu, select th e Chooser . 2 Click the hp LaserJ et vx.x icon in the top left side of th e Chooser dialog bo x. 3 Do one of the f ollowing, depending on how the co mpu ter and printer are connect ed. • USB : Go t[...]

16 Chapte r 1 ENWW Printer connections Note Install the softw are bef ore setting up the printer . USB connections All HP LaserJet 1010 series printers suppor t USB connectio ns. The USB p or t is on the bac k of the printe r . Connecting the USB cable Plug the USB cab le into the printer . Plug the USB cab le into the comput er . P arallel connect[...]

ENWW Media 17 2 Media This chapter provides inform ation on the f ollowing topics: ● Choosing paper and ot her media ● Loading media ● Printing on tran sp arencies or labels ● Printing on envelopes ● Printing on le tterhead an d preprinte d forms ● Printing on cust om-sized media and cardstoc k[...]

18 Chapte r 2 ENWW Choosing paper and other media HP LaserJet printers produce e xcellent print quality documents . Y ou can print on a v ariety of media, such as paper (includi ng up to 100% recycled fiber cont ent paper), en velopes, labels, transpar en cies, and cust om-sized me dia. The f ollowing are the supported media sizes: ● Minimum: 76 [...]

ENWW Choosing paper and othe r media 19 Media to av oid The HP LaserJet 1010 series printer can handle man y types of media. Use of media outs ide the printer’ s specifications will cause a loss of pr in t quality and increase the chance of paper jams occurr ing. ● Do not use paper that is too roug h. ● Do not use paper with cu touts or perf [...]

20 Chapte r 2 ENWW Optimizing print quality f or media types Media type set tings control the t emperat ure of y our printer’ s fuser . Y ou can change the settings f or the media that y ou are using to optimize the p rint quality . Y ou can access the optimizing feature from the Pa p e r tab in your printer driver or fr om HP toolbo x. Printing [...]

ENWW Loading media 21 Loading media Main input tra y The main input tr a y holds up to 150 pages of 20 lb paper or f ewe r pages of hea vier media (25 mm or less stack). Load media with the top f orward an d the side to be printed f acing up. T o pre v ent jams and ske wing, alwa ys adjust the media guides. Priority input tra y The priority input t[...]

22 Chapte r 2 ENWW Printing on transparencies or labels Only use transpare ncies and labels that are reco mme nded f or use in laser printers , such as HP transparency film and HP LaserJet labe ls. See Prin ter media specifications f or more inf or mation. CAUTION Inspect t he media to make sure that it is n ot wrinkle d or cur led and that it does[...]

ENWW Printing on envel ope s 23 Printing on en velopes Printing one en velope Only use en velopes that a re recommended f or laser printers. Se e Printer me dia specifications for more inf or mation. Note Use the pr iori ty input tray f or printin g one envelope . Use the main input tray f o r printin g multiple env elopes. 1 Bef ore loading the en[...]

24 Chapte r 2 ENWW Printing m ultiple en velopes Only use env elopes that are re co m me n de d for laser printers. See Printer media specifications for more inf or mation. Note Use the priority input tra y f o r printing one en v elo pe. Use the main input tra y for printing multiple env elopes. 1 Open the input t ra y cov er . 2 Bef ore loading t[...]

ENWW Printing on envel ope s 25 4 Adjust the media guides to t he length and width of the en velopes . 5 Access the printer proper ties (or printing pref erences in Windows 2000 and XP). See Printer properties ( driver) f or instructions. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab f or some Mac drivers), select Envelope a[...]

26 Chapte r 2 ENWW Printing on letterhead and preprinted f orms T o print letterhead or pre printed f orms 1 Load the paper with th e top f orward and the side to be printed f acing up . Adjust the media guides to fit t he width of the paper . 2 Print the document. Note T o print a single-page cov er letter on letterhead, f ollowe d by a m ultiple-[...]

ENWW Printing on custom- size d me d i a and ca rd sto c k 27 Printing on custom-sized media and cardstoc k The HP LaserJet 1010 series printer can print on custom -sized m edia or cardstoc k be tween 76 b y 127 mm (3 b y 5 in.) and 216 b y 356 mm (8.5 b y 14 in.). Dep ending on the med ia, y ou can print up to 10 she ets from the prior ity inpu t [...]

28 Chapte r 2 ENWW[...]

ENWW Printing tasks 29 3 Pr inting tasks This chapter provides inform ation on the f ollowing topics: ● Printing watermarks ● Printing multiple pa ges on a single sheet of paper (N-up pr inting) ● Printing on both side s of the paper (ma nu al duplexing) ● Printing booklets ● Canceling a print job ● Understand ing prin t quality setting[...]

30 Chapte r 3 ENWW Printing watermarks Y o u can use the wat ermark option to print te xt ”underneath” (in the bac kground) of an e xisting document. F or exam ple, y ou might want to ha ve large g ra y letters reading Draft or Confidential printed diagonally across the fi rst page or all of the pages o f a document. Accessing the watermark fea[...]

ENWW Printing multiple page s on a single sheet of pape r (N-up printing) 31 Printing m ultiple pages on a single sheet of paper (N-up printing) Y ou can select the n umber of pages that y ou w ant to print on a single sheet of pape r . If y ou choose to print more than one page per sh eet, the pages appea r smaller and are arra nged on the sheet i[...]

32 Chapte r 3 ENWW Printing on both sides of the paper (manual duple xing) T o print on both sides of the pape r (manua l duple xing), you m ust run the paper thr ough the printer twice. Note Manual duple xing is only suppor ted in Windows . Note Manual duple xing can cause the printer to become dir ty , reducing print quality . See Cleaning the pr[...]

ENWW Printing on both sides of t he p aper (manual duplexin g) 33 4 Gather the printed pages , tur n the printed side down, and str aighten the stac k. 5 Place the stac k back in the input tr a y . Side one should be f acing do wn with the bottom edge f eeding into the printer fi rst . Replace the priority input tra y . Press the Go butto n, and wa[...]

34 Chapte r 3 ENWW Printing booklets Y ou can print booklets on letter , legal, e xecutiv e, or A4 paper . 1 Load the paper in the m ain input tr ay . 2 Access the printer properties (or printing pref erences in Windo ws 2000 and XP). See Pri nter properties (driver) f or instructions. 3 On the Finishing tab (the Paper Type/Quality tab f or some Ma[...]

ENWW Printing booklets 35 6 Place the pages from side one bac k in the input tra y . Side one should be f acing down with the bottom edge f eeding into the printer first. Press the Go butto n, and wa it f or side tw o to print. 7 F old and staple the page s.[...]

36 Chapte r 3 ENWW Canceling a print job T o cancel the print job , press and release the Cancel Job button on the pr inter co ntrol panel. If the status lights on the control pa nel con tinue to b link after y ou cancel a print job , the computer is still sending the job to the pr in ter . Either delete th e job from the print que ue or wait until[...]

ENWW Understand ing print quality settings 37 Understanding print quality settings Print quality settings aff e ct how ligh t or dark the print is on the page and the style that the g raphics are pr inted. Y ou can also u se the pr int qualit y settings to optimize the pr int quality for a specific media type . See Optimizing print qualit y for med[...]

38 Chapte r 3 ENWW Using EconoMode (Saves toner) An e xcellent w a y to exten d the lif e of y our print car tridge is by using EconoMode . EconoMode uses substantially less tone r th an normal pr inting. The printed image is much lighter , but it is adequate f or printing dr afts or pr oofs. 1 T o enable EconoMode, access the pr inter prope r ties[...]

ENWW Maintenance 39 4 Maintenance This chapter provides inform ation on the f ollowing topics: ● Using HP print cartridges ● Storing print cartr idges ● Print cartridge life expect ancy ● Saving toner ● Changing the print cartridge ● Cleaning the printer[...]

40 Chapte r 4 ENWW Using HP print car tridges HP policy on non-HP print car tridges Hewle tt-P ackard Compan y cannot recommend the use of non-HP print car tridges, eith er new , refilled, or remanuf actured. Since they are no t HP produc ts, He wlett-P ackard cannot influence their design or cont rol their quality . Ser vice or repair that is requ[...]

ENWW Storing print ca rtridges 41 Storing print car tridges Do not remov e the print car tr idge from its pac kage until you are re ady to use it. The shelf lif e of a print car tridge in an unopened pac kage is appro ximately 2.5 y ears . The shelf lif e of a print car tridge in an opened pac kage is appro ximately 6 months . CAUTION T o prev ent [...]

42 Chapte r 4 ENWW Print car tridge life e xpectancy The lif e of the print car tr idge depends on the amount of toner th at yo ur print jobs require. Whe n printing te xt on letter/A4-s ize paper at 5 percent co ver age, the print car tridge lasts an av erage of 2,000 pages . This a ssumes that y ou set t he print density to 3 and disab le Econ oM[...]

ENWW Saving toner 43 Saving toner While in EconoMode, the pr inter uses less toner on each page . Selecting this option will extend the lif e of the print car tridge and reduce your cost per page, but it will reduce print quality . See Using EconoMode (Sav es toner) f or more info r mation.[...]

44 Chapte r 4 ENWW Changing the print car tridge 1 Open the print car tridge door , and remov e the old print cartr idge. See the recycli ng info r mation inside th e pr int car tr idg e box. CAUTION T o pre v ent damage , do not e xpose the print car tridge to light. Cov er it with a piece of paper . 2 Remov e the new print car tridge from the pac[...]

ENWW Changing the print cart ridge 45 3 Pull the tab until all the tape is remov ed from the print car tridge. Put the tab in the print car tridge bo x to return f or recycling. 4 Inser t the print car tridge in the printer , making sur e that the print car tridge is in position. Close the pr int car t ridg e door . CAUTION If toner get s on y our [...]

46 Chapte r 4 ENWW Cleaning the printer Clean the out side of the printe r with a clean , damp clot h when neces sar y . CAUTION Do not use ammonia-base d cleaners on or arou nd the printer . During the printing process, media, toner , and dust par ticles can accumulate inside the printer . Ov e r time, this buildup ca n cause print quality prob le[...]

ENWW Cleaning th e printer 47 3 With a dry , lint-free cloth, wipe an y residue from the media pat h ar ea and the print car tridge cavity . 4 Replace the print car tridge, and close the print cartr idge door . 5 Plug the power cord b ack into the pr inter .[...]

48 Chapte r 4 ENWW Cleaning the printer media pat h If yo u are e xper iencing toner spec ks or dots on the printouts, y o u can use the HP LaserJet cleaning utility to remov e e xcess media and toner par ti cles that can accumulate on the fuser assembly and rollers . Cleaning the media path mig ht e xtend the lif e of the printer . Note F or best [...]

ENWW Managing the pr inter 49 5 Managing the pr inter This chapter provides inform ation on the f ollowing topics: ● Printer inform ation pages ● Using the hp toolbox[...]

50 Chapte r 5 ENWW Printer inf ormation pages Special pages reside within the memory of the printer . These pages help you to diag nose and solv e problems with the printer . Demo page T o print the Demo page , press G O when the printer is ready (Rea dy light on) and not printing. Configuration repor t The Configur ation report lists current se tt[...]

ENWW Using the hp toolbo x 5 1 Using the hp toolbo x The HP toolbo x is a W eb application t hat you can use f or the f ollowing tasks: ● Check the printer statu s. ● Configure the printer sett ings. ● View t roub leshooting inf or mation. ● View o nline documentatio n. Y ou must ha v e perf or med a complete softwa re installation to use t[...]

52 Chapte r 5 ENWW hp toolbo x sections The HP toolbo x softwa re contains these sections: ● Status tab ● Troubleshooting t ab ● Alerts tab ● Documentation tab ● Advanced printer sett in gs window Other links Each page in the HP toolbo x contains links to the HP website f or product registrat ion, product suppor t, and f or ordering suppl[...]

ENWW Using the hp toolbo x 5 3 Status tab The Status tab has links to these main pages: ● Device Stat us. View printer status inf or mation. This page will indicate pr inter conditions such as a paper jam or an em pty tra y . A fter you correct a pr oblem with the pr inter , click the Refresh button to update the device status. ● Print Info pa [...]

54 Chapte r 5 ENWW Alerts tab The Aler ts tab allows you to configure the pr inter to auto matically notif y you of print er aler t s. Set up status aler ts On the Set up status a ler ts page yo u can choose to turn aler ts on or off , specify when the printer should send an alert, and choose from tw o diff erent types of aler ts: ● a pop-up m es[...]

ENWW Using the hp toolbo x 5 5 Adv anced printer settings window When you clic k the Advanced Printer Settings link, a ne w window opens . Th e Adv anced Printer Settings window has two tabs: ● Inf or mation tab ● Settings tab Information tab The Information ta b pr ovides quick links to the fo llo w ing inf ormation: ● De vice status ● Con[...]

56 Chapte r 5 ENWW[...]

ENWW Problemsolving 57 6 Prob lemsolving This chapter provides inform ation on the f ollowing topics: ● Finding the solut ion ● Status light patter ns ● Media handlin g pr ob le ms ● Printed page is differe nt than what appeare d on screen ● Printer softwar e pr ob lem s ● Improving print quality ● Clearing jams ● Changing the picku[...]

58 Chapte r 6 ENWW Finding the solution Y ou can use this section to fi nd the solution to common printer prob lems. Step 1: Is the printer set up correctly? ● Is the prin te r plu gg e d into a power outlet that is known to wor k ? ● Is the on/off switch in the on position? ● Is the print car tridge properly installed? See Changing the pr in[...]

ENWW Finding the solutio n 59 Step 4: Is the prin t quality acceptable? Yes : If the print quality is acceptab le, go to Step 5: Is the printer co mmunicating with the computer? No : If the pr int quality is poor , see Improving print qualit y . V erify that the print settings are correct f or the media y ou are using. See the Me dia chapter for in[...]

60 Chapte r 6 ENWW Status light patterns 1 symbol f or light off 2 symbol f or light on 3 symbol f or light bl i nking Status light patterns Status lights Condition of the pr inter Action Ready The printer is ready to pr int. No action is necessar y . Processing The pr inter is receiving or processing data. W ai t f or the job to print. Cleaning Mo[...]

ENWW Status light patterns 61 Retur n to Finding the solution . Out of memory The printer is out of me mor y . The page you are pr inting might be too complex for the printer’ s memor y capacity . T r y lowering the resolution. See Understanding print qua lity settings f or more information. Door open, media out, no pr int car tr id ge, or media [...]

62 Chapte r 6 ENWW Media handling pr oblems Choose the item that best describes the problem: ● Media jam ● Print is skewed (crooked) ● More than one sh eet of media f eeds through t he printer at one time ● Printer does not pull media from the input tray ● Printer curled the me dia ● Print job is extremely slow Retur n to Finding the so[...]

ENWW Printed page is differe nt than what appeare d on screen 63 Printed page is different than what appeared on screen Choose the item that best describes the problem: ● Garbled, incorrect, or incomplete text ● Missing graph ics or text, or blank pages ● Page format is diff erent than on anot her printer ● Graphics quality Retur n to Findi[...]

64 Chapte r 6 ENWW Printer software pr oblems Retur n to Finding the solution . Printer softwar e prob lems Problem Solution A printer dr iver f or the HP L aserJet 1010 ser ies printer is not visible in the Printer fol d e r. ● Reinstall the printer software . In the Windo ws system tra y , click Start , select Programs , and select HP LaserJet [...]

ENWW Improving print qualit y 65 Impr o v ing print quality This section pro vides inf or mation about i dentifying and correcting print def ects. Light print or faded T oner specks Dr opouts Note If these steps d o not correct the prob lem, contact an HP- authorized dealer or service representativ e. ● The toner supply is low . See Changing the [...]

66 Chapte r 6 ENWW V er tical lines G r ay b a ck g ro u nd T oner smear Loose toner ● Make sure that the pr iori ty input t ra y is in place. ● The photosensitive drum inside the pr int car tr id ge has probably been scratched. Install a new HP pr int car tridge. See Changing the print cartridge for instructions. ● Make sure that the pr iori[...]

ENWW Improving print qualit y 67 V er tical repetitive defects Misf ormed character s Pa g e s k e w Curl or wave ● The print car tr idge might be damaged. If a repetitive mark occurs at the same spot on the page, install a ne w HP print car tr idge. See Changing the p rint cartridge for instructions. ● The inter nal par ts might hav e toner on[...]

68 Chapte r 6 ENWW Wrinkles or creases T oner scatter outline Retur n to Finding the solution . ● Make sure that media is loaded properly . See Loadin g media fo r more information. ● Check the media type and quality . See Printer media specifications for more inf or mation. ● T ur n ov er the stack of media in the tray . Also , try rotating [...]

ENWW Clearing jams 69 Clearing jams Occasiona lly , m edia becom es jammed du ring a print job . Some of the causes inc lude the f ollowing: ● The input tra ys are loaded improperly or too full. See Loadin g med ia f or more information. ● The media does not meet HP specificatio ns. See Prin ter media specifications f or more inf or mation. Not[...]

70 Chapte r 6 ENWW Remo ving a jammed page CAUTION Media jams might result in loose toner on the pag e. If y ou get any toner on your clothes , wash t hem in cold water . Hot water w ill permanently set the toner into the fabric. Note When clearing jams, includ ing jams in the output bin, alwa ys open the print car tr idge door and remov e the prin[...]

ENWW Clearing jams 71 4 When y ou hav e remov ed the jammed media , replace the print car tridge, and close the print car tridge door . After clearing a me dia jam, y ou might need to t urn the printer off and turn it bac k on. Note When you add new media, remov e all of the media from the inp u t tray and straighten the stack of new me dia. Retur [...]

72 Chapte r 6 ENWW Cleaning the pic kup r o ller If yo u want to clean the pic kup roller rather than replace it, f ollow the instructions below: Remov e the pickup roller as described in steps 1 through 5 of Changing the pickup roller . 1 Dab a lint-fr ee cloth in is opropy l alcohol, and scrub the roller . WARNING! Alcohol is flammab le. K eep th[...]

ENWW Changing the picku p rol ler 73 Changing the pic k up r oller If the printer regularly mispic ks (no media fe eds through or mor e than one sheet f eeds through), yo u might need to change or clean the pic kup roller . See Order ing supplies to order a ne w pickup roller . CAUTION F ailure to complete th is procedur e might da mage the pr inte[...]

74 Chapte r 6 ENWW 5 Gently pull the pic k up roller up and out. 6 P osition the ne w or cleaned par t in the slot of the pre vious pickup ro ller . See Cleaning the pickup roller f or instructions.Circular and rectangular pegs on each side pre v ent y ou from incorrectl y positioning the pic kup roller . 7 Rotate the top of the new pickup roller a[...]

ENWW Changing the picku p rol ler 75 8 Reinstall the pr int car t r idge, and close the pr int car trid ge door . 9 Plug the printer in to turn it back on.[...]

76 Chapte r 6 ENWW Changing the printer separation pad Note Bef ore y ou change t he sep aration pad , clean the pic kup roller . See Cleaning the pickup roller for instructions. If y our input tra y f eeds more than one page a t a time , y ou might need to chang e the printer separatio n pad. Recurring f eed prob lems indicate th at the printer se[...]

ENWW Changing the print er separation pad 77 4 Inser t the ne w separ ation pad, and scre w it in place. 5 Plug the printer in, and turn it back on.[...]

78 Chapte r 6 ENWW[...]

ENWW Printer specifications 79 A Pr inter specifications This appendix pro vides inf o rmation on the fo llowing t opics: ● Specifications ● FCC compliance ● Environmental pro duct stewardship progr am ● Material s afety da ta sheet ● Regulatory statem ents[...]

80 Appendix A ENWW Specifications Printer specifi cations En vironmental s pecifications Operating environment I nstall in a well-ve ntilated, dust-free area. Printer plugged into an A C outlet: ● T emperature: 10° C to 32.5° C (50° F to 90.5° F) ● Humidity: 20%–80% (no condensation ) Storage en vironment Printer unplugged fro m an A C ou[...]

ENWW Specifications 81 Electrical spe cifications 1 Warning! Po wer requi rements are based on the countr y/region where the printe r is sold. Do not conv ert operating voltages. Doing so might damage the printer and void the product warr anty . HP LaserJet 1010 P ower requirements ● 110-127v (+/-10%), 50/60 Hz (+/-2) or ● 220v-240v (+/-10%), 5[...]

82 Appendix A ENWW Physical specifica tions Dimensions ● Width: 3 70 mm (14.6 inches) ● Depth: 230 mm (9.1 inches) ● Height: 208 mm (8.2 inches) W eight (cartr idge installed) 5.9 kg (13.0 l b) Printer capacit ies and ratings Print spee d ● 12 ppm for A4 size paper (HP LaserJet 1010 model) ● 14 ppm for A4 siz e paper (HP LaserJet 1012 and[...]

ENWW FCC compliance 83 FCC compliance This equipme nt ha s be en tes te d and found to comply with the limits for a Class B digita l device, pursuant to P ar t 15 of the FCC rules. These lim its are des igned to provide re asonable protection against harmful interf erence in a re sidentia l installation. This equipment gene r ates , uses , and can [...]

84 Appendix A ENWW En vironmental pr oduct stewar dship program Pr otecting the en vironment Hewle tt-P a ckard Company is committ ed to providin g quality products in an en vironmentally soun d manner . This product has been designed with se vera l attributes to minimi ze the impact on our envir onment. Ozone production This product gene rates no [...]

ENWW Environmenta l pro duct stewardshi p pr ogram 85 HP printing supplies retu rns and recyc ling pr ogram inf ormation Since 1990, the HP printing supplies retur ns and recycling program has colle cted millions of used print car tridges that otherwise might hav e been discarded in the world’ s landfills. The HP LaserJet print car tridges and co[...]

86 Appendix A ENWW Material safety data sheet Material saf ety data shee ts (MSDS) can be obtained b y contacti ng the HP LaserJet supplies website at http://www.hp.com/go/m sds .[...]

ENWW Regulatory statements 8 7 Regulatory statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-P ackard Company Manufacturer's Address: 11311 Chinden Boule vard Boise, Idaho 83714-1021, USA declares that the product Product Name: HP LaserJet 1010 Ser ies Product Number: Q2460A, Q246[...]

88 Appendix A ENWW Laser safety statement The Center f or De vices and Radiological Health (CDRH) of the U .S . F ood and Drug Administration has implemented regulations f or laser products manuf actured since A ug ust 1, 1976. Complian c e is manda to ry for produ ct s mark eted in the Unite d St ates . The printer is cer tified as a “Class 1”[...]

ENWW Regulatory statements 8 9 Laser statement f or Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 1010 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa kä ytössä kirjoittimen suojak otelointi estää lasersätee n pääsyn laitteen ul k opu olelle. Laitteen tur vallisuusluokk[...]

90 Appendix A ENWW[...]

ENWW Media specificatio ns 91 B Media specifications This appendix pro vides inf o rmation on the fo llowing t opics: ● Printer media specifications ● Supported med ia size s ● Guidelines for using media[...]

92 Appendix B ENWW Printer media specifications HP LaserJet printers produce e xcellent print quality . The printer accepts a variety of media, such as cut-sheet paper (includi ng r ecycled paper), en velopes, labels, tr ansparencies , ve llum, and custom-siz ed paper . Proper ties such as weight, g rain, and moisture content are important factor s[...]

ENWW Supported medi a sizes 93 Suppor ted media sizes The follo wing are th e suppor ted media sizes: ● Minimum: 76 x 127 mm (3 x 5 in.) ● Maximum: 216 x 356 mm (8 .5 x 14 in.)[...]

94 Appendix B ENWW Guidelines f or using media Pa p e r F o r best results, use conv entional 20 lb (75 g/m 2 ) paper . Make sure that th e pa pe r is of goo d quality and free of cuts , nicks, t ears, spots , loose par ticles, dust , wrinkles, v oids, and curled or bent edges . If yo u are unsure about wha t type of paper y ou are loading (such as[...]

ENWW Guidelines for u sing media 95 Labels Label construction When selecting labels, consider the quality of the follo wing components: ● Adhesives: The ad hesiv e material should be stab le at 200° C (392° F), the printer’ s maximum temper ature . ● Arrangement: Only use labels with no e xposed backing betw een them. Labels can peel off sh[...]

96 Appendix B ENWW En velopes En velope con struction Env elope construction is critical. Env elope f old lines can vary considerably , not only betw een manuf acturers, but also within a box from the sam e manuf acturer . Successful printin g on env elopes depends upon the qualit y of the env elopes. When selecting en velopes , consider the f ollo[...]

ENWW Guidelines for u sing media 97 Car d stoc k and hea vy media Y ou can print many types of card stock from the p aper input tra y , including inde x cards and postcards . Some card stoc k perf or ms better than others be cause its construction is better suited f or f eeding through a laser printer . F or optimum printer perf or mance, do not us[...]

98 Appendix B ENWW[...]

ENWW Warranty and licensing 99 C W arr anty and licensing This appendix pro vides inf o rmation on the fo llowing t opics: ● Hewlett-Packard software licen se agreement ● Hewlett-Packard limit ed warranty statem ent ● Limited warr anty for pr int cartridge lif e ● Hardware serv ice ● Extended warranty ● Guidelines for repa cking the pri[...]

100 Appendix C ENWW He wlett-P ackar d software license agreement A TTENTION: USE OF THE SOFTW ARE IS SU BJECT T O TH E HP SOFTW ARE LICENSE TERMS SET FOR TH BELOW . U SING THE SOFTW ARE IND ICA TES Y OUR ACCEPT ANCE OF THESE LICENSE TERMS. HP SOFTW ARE LICENSE TERMS The f ollowing License T erms gov er n your use of the accompanying So ftware unle[...]

ENWW Hewlett-Packard limited warranty statem ent 101 Hewlett-P ackar d limited warranty statement 1. HP warrants to y o u, the end-user cust omer , that HP hardware , accessories , an d supplies , will be fr ee from defects in materials and workmanship afte r the date of purchase , for the period specified ab ov e. If HP receives notice o f such de[...]

102 Appendix C ENWW Limited warranty f or print car tridge life Note The f ollowing warr anty applies to the print cartr idge that came with th is printer . HP print car tr idges are war ranted to be free from def ects in materials and workmanship until the HP toner is depleted. The war rant y cov ers any def ects or malfunctions in a ne w HP print[...]

ENWW Hardware service 103 Har d ware service The wa rranty f or the HP LaserJet 1010 series printer v ar ies depending on the date and country/region of purchase. F o r products that re quire service under the warr anty , customers should call t he customer support center in their country/region. See How to contact HP f or more informatio n. Hewlet[...]

104 Appendix C ENWW Extended warran ty HP Suppor tP ack provides co verage f or the HP product and all HP-sup plied internal components. The HP Suppor tP ack can pr ovide Express Excha nge or onsite service. Specific suppor t pack options will v ar y by countr y/region. The customer must purchase HP Suppor tP ack within 180 da ys of the HP product [...]

ENWW Guidelines for repacking the print er 105 Guidelines f or repac king the printer Use the f ollowing guidelines when repacking the printer : ● If possib le, include print samples and 5 to 10 sh eets of paper o r o ther media that d id not print correctly . ● Remov e and keep an y cables , tra ys, and optio nal accessories installed in the p[...]

106 Appendix C ENWW How to contact HP If yo u need to contact HP f or ser vice or suppor t, use one of the f ollowing links: ● In the United States , see http://www.hp .c om/suppo rt/lj1010 ● In other countries/regions , see http://www.hp.com[...]

ENWW Ordering supplies 107 D Order ing supplies Or dering supplies Use accessories and supplies specifically designed f or the HP LaserJet 1010 series printer to ensure optimum perf ormance. Ordering inf ormation Item Descripti on or use Order number Printing suppl ies HP Mul ti pur pose paper HP brand paper for a v ar iety of uses (1 b o x of 10 r[...]

108 Appendix D Ordering supplies ENWW Replacem ent parts Media pic kup roller Used to pick the media from the input tra y and advance it through the printe r . RL1-0266 Input tra y cov er Used to cov er the media in the input tra y . Also contains the prior ity input tra y media guides. U. S. Europe Q2460-40004 Q2460-40005 Separation pad f or the p[...]

ENWW Index 109 Inde x A access, print car tridge 10 Aler ts tab (HP toolbox) 54 Attention light 5 B blank pages 63 booklets, printing 34 button Cancel job 5 Go 5 C cable parallel 16 USB 16 Cancel job button 5 canceling a print job 36 cardstock guidelines for using 97 printing 27 changing pickup roller 7 3 separation pad 76 choosing paper and other [...]

110 Index ENWW lights Attention 5 Go 5 Ready 5 status light patter ns 60 loading media main input tray 21 priority input tra y 21 M main input tray 5, 8 loading 21 manual duplexing (printing on both sides of paper) 32 material safety data sheet (MSDS) 86 media cleaning the media path 48 clearing jams 69 different types 21 guidelines for using 94 lo[...]

ENWW Index 111 priority input tra y 5, 8 loading 21 R Ready light 5 recycling HP Printing supplies retur ns and environmental program 84 where to send print car tri dges 85 regulator y statements Canadian DOC regulations 88 declaration of conf ormity 87 K orean EMI statement 88 laser safety statement 88 laser statement for Finland 89 removing a jam[...]

112 Index ENWW[...]

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*Q2460-90909* *Q2460-90909* Q2 460 -90909 www .hp .com cop yr ight © 200 3 Hew lett -P ack ard C ompan y[...]