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HP (Hewlett-Packard) 350 manual

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Table of contents for the manual

  • Page 1

    HP DeskJet 350 Series User’s Guide 2697_08u_cover.p65 2/24/00, 4:07 PM 3[...]

  • Page 2

    Acknowl edgements Apple®, Mac®, and Macintosh® are registered trademarks of Apple Computer, Inc. Microsoft®, MS-DOS®, Windows®, and Windows NT® are registered trademarks of the Microsoft Corporation Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd. Notice The informa tion con ta ined in this document is subjec[...]

  • Page 3

    [...]

  • Page 4

    i ii i Content s Content s i Welcome 1 Items in the Box 1 Printer Buttons a nd Lights 2 Trave l Tips 2 Getting Star ted 3 Connectin g the Printer to Your Computer 3 Conne ctin g to Power Source 3 Loadin g Pa per 4 Installin g Print Cartridges 5 Print Cart ridges 6 Handling Pri nt Cart ridges 6 Storing Prin t Cartridges 6 Loadin g Pa per 7 Feeding P[...]

  • Page 5

    ii ii ii ii Cables 21 Accessories 21 HP Premium InkJet Paper 21 HP Premi um T ranspare ncy Fil m 21 HP Greeting Card Paper 22 HP Professional Brochure and Flyer Paper 22 HP Restickables 22 Specifica tions 23 Minimum Ma rgi ns 25 Customer Support 26 Toolbox 26 Internet 26 HP Telephone Support 26 Regula tory Notices 28 Safety Inform ation 28 FCC Re g[...]

  • Page 6

    1 11 1 Welcome The HP DeskJet 350 series pr in ter is a high-quality in k j et p rinter, giving you up to 600 by 600 do ts pe r inch (d pi) t ext and graphi cs print ing on a variet y of p aper types and transparencies. For added convenience, the printer comes with a portable sheet feeder that can hold up to 30 sheets of paper. You can use the HP D[...]

  • Page 7

    2 2 2 2 Printer Buttons and Lights Trave l Tips • If you are tra veling to an other coun try, take the n ecessary plug adap ter with y ou. • The po wer ad apter can be u sed with A C powe r sourc es of 100 t o 240 volt s, 50 or 6 0 Hz. • Use only the p ower a dapter that is supp lied with the printer . Do not use any other v oltage tr ansform[...]

  • Page 8

    3 3 3 3 Getting Star ted Connecting the P rinter to Your Co mputer You can use the HP Desk Jet 350 series prin ter with a PC or a Macin tosh computer. You need to make su re, however, th at you have the correct printer cable fo r your computer. Note: The prin ter cable is not included in the box with the p rinter. Foll ow the steps bel ow to connec[...]

  • Page 9

    4 4 4 4 Loading Paper 1. 2. 3. 4. 5. 6.[...]

  • Page 10

    5 5 5 5 Installing Prin t Cartridges 1. 2. 3. 4. 5. 6. 7.[...]

  • Page 11

    6 6 6 6 Print Cartri dges Handl ing Pri nt Cartridges • Keep the print ca rtridge in its sealed pa ckage until you ar e ready to use it. • Store the print cartridge a t room temperature. • Once you have rem oved the print cartridge from its sea led packa ge, leave it in the p rint car tridge cradl e inside the printer . • Do not leave the p[...]

  • Page 12

    7 7 7 7 Loadin g Pa per Feeding Paper Manua l ly 1. 2. Install ing the Po rtable Sheet Feeder 1. 2. 3. loading paper[...]

  • Page 13

    8 8 8 8 Using the Po rtable Sheet Feeder 1. 2. 3. 4. 5.[...]

  • Page 14

    9 9 9 9 Notes on loading p aper • Load pap er with the side to be printed fa ce up. • Use only one type of paper at a time. • The number of sheets that you should load depends on the weight of the pa per: Paper Weight Numb er o f Sh eets 24 lb (90 g/m2) 20 20 lb (75 g/m2) 25 16 lb (60 g/m2) 30 Remov ing the Porta b le Sheet Feeder 1. 2.[...]

  • Page 15

    10 10 10 10 Supported Paper Types You can prin t on tr anspare ncie s, gloss y pa per, labe ls, h eavy s tock and oth er special media in the same way tha t you print on ordinary pap e r w ith the HP DeskJet 350 series printer. Transparen cies and Gloss y Paper • Load transparencies with the rough side up and the paper strip edge first. • Do no[...]

  • Page 16

    11 11 11 11 Instal l ing the Printer Software The HP DeskJet 350 series printer can be used with Microsoft Window s, MS-DOS , and Ap ple Mac intosh software applic atio ns. System Requi r emen ts Before you use the prin ter, make sure tha t you ha ve the minimum system requirements: Minimum Windows 3.1x 486, 66 MHz , 8 MB RAM Windows 95 or Wi ndows[...]

  • Page 17

    12 12 12 12 3. In the Program Manager window, click Run from the Fil e menu . 4. At the comman d line box, type the letter of the CD-RO M drive followed by WIN31P CL 3<La ngua ge>SETUP. EXE . Substitute the appr opriate three- chara cter language code (found in the tab le below) for <La nguage>. Language Abbrev iati on Language Abbr[...]

  • Page 18

    13 13 13 13 Installi ng on Mac intosh Systems If the Mac US B Kit (C3399A ) has not b een packa ged with your p rinter, you w ill need to purc hase it from y our dealer. Installing the Printer Software 1. Quit any open applicati ons and tu rn off any virus pro tect ion applic ations. 2. Insert the Instal l disk into the disk drive and doubl e-click[...]

  • Page 19

    14 14 14 14 Removing the Battery Pack 1. 2. Charging the Battery Pack Note: Use ONLY the Ni-MH b attery p a ck which com es standa r d w i th th e C Bi model or the specific HP DeskJet 350 serie s rechargeable battery pac k (C3394A) which is available for purchase as an acc essory. 1. 2. Note: The Ni-MH battery doe s not build a memory and hence, y[...]

  • Page 20

    15 15 15 15 Troubleshooting How to find answers Use this section to find sol utions to probl ems you might be exper iencing with your printe r. If this ha p pens ... Read this s ecti o n . .. Power light is on but n othin g prints. Paper Jam or Printer Is Not Responding Printer l ig h ts ar e blinking. Printer L ig hts Bl ink Paper will not load or[...]

  • Page 21

    16 16 16 16 • If you h ave another device su ch as a t ape backu p unit, CD-R OM driv e, or network adap ter attached to the sam e por t, it may be using the por t. Click Can cel Pr in t and wait until the other device ha s finished using the port. Then tr y printing your documen t again. • The print cartridge might be failing. Replace the prin[...]

  • Page 22

    17 17 17 17 Paper Feed Prob lems • Check that there is no paper jam. • Make sure the paper width adjuster s fit snugl y against the left and edges of t he pape r st ack. • Some pap er types are not suitab le for use with your HP DeskJet prin ter. • Make sure you only load one type of paper at a time. • Check that there is sufficient pa pe[...]

  • Page 23

    18 18 18 18 When you s ee th is... Do this . . . The amber Change C art ridge li gh t blinks and the pr in t cartridge cradl e moves to the center of the prin ter, change the pr in t ca rtridge. When the amber Ba ttery Charging light blinks when and the green Powe r light is on, the ba ttery pack cha rge is low. Plug in the pow er adapter to b egin[...]

  • Page 24

    19 19 19 19 If you see t his... Do this... Change Cartri dge ligh t is on . The mo veme nt of t he prin t cart ridge might be blocked. 1. Turn off the pr inter and open the access door. 2. Remove any object blocki ng the movement of th e print cart ridge cradl e. 3. Check t hat p aper is prope rly loaded in the sheet feeder. 4. Turn on the prin ter[...]

  • Page 25

    20 20 20 20 If you see t his... Do this... Change Cartridge a nd Power li ghts are on. An intern al print er error has oc curred. • Turn off the pr in ter using the Power button. T urn the printer on and try again. • If this does not solve the proble m, un plug t he po wer adapte r and remo v e th e batter y pa ck. Plug in the power ad apter an[...]

  • Page 26

    21 21 21 21 Suppl ies and Accessories To order printer supp lies or accessories, cal l your authorized HP dealer/distrib utor or visit HP on the World Wide Web. Visit the HP Outl et Center (http://www.o utlet.h p.com) for more informat ion. Print Cartridges Black inkjet print cartridge C6628A Color inkj et print c artridge 51649A Cables HP IEEE-128[...]

  • Page 27

    22 22 22 22 HP Greetin g Card Pape r U.S. Letter (8. 5 by 11 inches), 20 sheets, 20 envelopes C1812A A4 (210 by 297 m m), 20 sheet s, 20 e nvelopes C6042A HP Profes sional Br ochure an d Flyer Pape r U.S. Letter (8. 5 by 11 inches), 50 sheets C6817A A4 (210 by 297 mm), 50 sheets C6818A HP Restick ables U.S. Letter (8. 5 by 11 inches), 10 sheets, 90[...]

  • Page 28

    23 23 23 23 Specifica tions Print Metho d Drop on-demand thermal ink jet printing Print Sp eed* Doc ument Type Document Type Document Type Document Type Fast Fast Fast Fast Normal Normal Normal Normal Be s Bes Bes Best tt t Black text 5 ppm** 3ppm 1ppm (Econofast Mode) Color (text and graphics) 2 ppm 0.8ppm 0.5ppm *App roxim ate figures. Exact sp e[...]

  • Page 29

    24 24 24 24 Dimensions Printer only: Width: 149.9 mm (5.9 in ches) Height: 309.9 mm ( 12.2 inc hes) Depth: 66 mm (2.6 inche s) Printer with porta b le sheet feeder: Width: 149.9 mm (5.9 inches) Height: 309.9 mm (12.2 inc hes) Depth: 94 mm (3.7 in ches) Weight Printer only: 1.9 kg (4..3 lb) Printer with porta b le sheet feeder: 2.5 kg ( 5.4 lb) Duty[...]

  • Page 30

    25 25 25 25 Minimum Margins The printer does n o t pr int to the edge of the page. When you set margin s in your software, ma ke sure the margins ar e not less tha n the minimum shown in the followi ng illu strat ions: Print able Area: Port rait Orient atio n Top margin: Black an d color printing 0.08 inch (U.S. Letter , U.S. Legal, and U.S. Execut[...]

  • Page 31

    26 26 26 26 Customer Support The information in the previous chap ter suggests solutions to common problems. If your pr in ter is not operating properly and these sugge stion s do not solve your problem, tr y using one of the followin g supp or t services to obtain assista nce. Toolbox Note: The Toolbox is only available if you installe d the print[...]

  • Page 32

    27 27 27 27 The HP Customer Ca re Center can be reached a t any of the following numbers: For customers in North America: For customers in North America: For customers in North America: For customers in North America: During Warr anty: US: 208 323 2 551 Mo nday through Friday 6 a.m . to 6 p.m. (MST) Canad a: 905 206 4663 Mo nday through Friday 8a.m[...]

  • Page 33

    28 28 28 28 Regula tory Notices Safety Information Always follow basic safety p r ecautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understa nd all instruction s in the User's Guide. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whet[...]

  • Page 34

    29 29 29 29 LEDs Classifi cation Energy Consumption Energy Star is a U.S. registered service mark of the Unit ed States Environ mental Protecti on Agency. CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI (EWHECYCMILED) Appareil à Diode El ectriuminescente de Cl asse 1 ZARI ZE NI LED TR I Y 1 KLASS 1 LED APPARA[...]

  • Page 35

    30 30 30 30 HP Limited Warranty S tatement HP Product Duratio n of Limited W arranty Software 90 days Accessory 90 days Print Cart ridges 90 days Prin ter Peri phera l Ha rdware - see below for detail s 1 Year Extent of limited wa rranty 1. Hewlett-Pa ckard warrants to t he end-user custo mer that the HP products speci fied above will be free from [...]

  • Page 36

    31 31 31 31 Limitatio ns of Warr anty Limitatio ns of Warr anty Limitatio ns of Warr anty Limitatio ns of Warr anty TO THE EXTENT ALLOW ED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIE RS MAKES ANY OTHER WAR RANTY OR C ONDITION OF ANY KIND , WHETHER EXPRE SS OR IMP LIED WARRAN TIES OR CONDI TIONS OF M ERCHANT ABI LITY, SATI SFACTO RY QUALI T[...]

  • Page 37

    32 32 32 32 Index A abbreviations, language codes, 14 abbreviations, language codes, 14 a bbreviations, language codes, 14 abbreviations, language codes, 14 acc essori es, orde ring, 24 acc essori es, orde ring, 24 acc essori es, orde ring, 24 acc essori es, orde ring, 24 acoustic emi ssions, 27 acoustic emi ssions, 27 acoustic emi ssions, 27 acous[...]

  • Page 38

    33 33 33 33 troubleshooting, 18 Europ ean Union, EMI cer tificatio n, 27 Europ ean Union, EMI cer tificatio n, 27 Europ ean Union, EMI cer tificatio n, 27 Europ ean Union, EMI cer tificatio n, 27 F faxes, optimize for, 26 faxes, optimize for, 26 faxes, optimize for , 26 faxes, optimize for, 26 FCC certific ation, 27 FCC certific ation, 27 FCC certi[...]

  • Page 39

    34 34 34 34 N New Zealand, E MI cert ific ations, 2 7 New Zealand, E MI cert ific ations, 2 7 New Zealand, E MI cert ific ations, 2 7 New Zealand, E MI cert ific ations, 2 7 noise levels, 27 noise levels, 27 noise levels, 27 noise levels, 27 NOM1-Y- NYCE certific ation, 27 NOM1-Y- NYCE certific ation, 27 NOM1-Y- NYCE certific ation, 27 NOM1-Y- NYCE[...]

  • Page 40

    S SAB S certification, 27 SAB S certification, 27 SAB S certification, 27 SAB S certification, 27 safety cer tifications, 27 safety cer tifications, 27 safety cer tifications, 27 safety cer tifications, 27 safety information, 31 safety information, 31 safety infor mation, 31 safety information, 31 Singapor e, safety cer tifications, 27 Singapor e, [...]

  • Page 41

    36 36 36 36 DECLARATION O F CONFORM ITY accord ing to ISO/ IEC Gu ide 22 an d EN 45014 Manufacturer's Name: Hew lett-Packard Singapore (Pte) L td Manufacturer 's Ad dr ess: Inkjet and Im aging Solutions, A sia Oper ations Hewlett- Packard Singapo re (Pte) Ltd 20 Gul Way, Singapore 629196 Venture Manu factu ring (Singapor e) Ltd. 5006 Ang [...]

  • Page 42

    © Copyright 2000 Hewlett-Packar d Company http://www.hp.com/go/d j 350 2697_08u_cover.p65 2/24/00, 4:06 PM 2[...]