HP (Hewlett-Packard) 4000CT manual

This guide is for experienced HP Response Center personnel, CEs, and reseller technicians, such as personnel who have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs. It is a self-paced guide designed to train you to install, configure, and repair the O[...]

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___________ 2 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. Last revision date: 09/10/96 8:47 PM Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of me[...]

___________ 3 Table of Contents Table of Figures ................................................................................................. 5 OmniBook Product Comparisons ....................................................................... 6 Size Closed ......................................................................................[...]

___________ 4 Configuration and Setup ................................................................................... 36 Main Configuration Screen .......................................................................... 36 Power Screen .............................................................................................. 37 Power Conf[...]

___________ 5 Table of Figures Figure 1 - Memory Doors, Modules, and Slots .............................................................. 19 Figure 2 - Floppy Drive and Battery .............................................................................. 20 Figure 3 - Hard Disk Drive ................................................................[...]

___________ 6 OmniBook Product Comparisons HP OmniBook 5000 HP OmniBook 4000 HP OmniBook 600 Size Closed 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) 18.49 × 28.24 × 3.99 cm (7.28 × 11.12 × 1.57 in) Weight 3.08-3.18 kg ( 6.8-7 lb ) DSTN (C) 3.13 kg ( 6.9 lb ) TFT (CT): 3.27 kg ( 7.2 lb ) 1.72 kg (3.8 l[...]

___________ 7 Power 14.4Vdc Rechargeable Lithium-Ion or NiMH battery Battery life (approximate with one battery): 2 to 3 hrs Battery recharges to high level in 4 hrs using AC adapter while PC is on or off 2-minute low-battery warning AC adapter 100 to 240 Vac (50 to 60 Hz) input; 12 Vdc, 3.3 A output Instant-on maintains computer in ready-to- work [...]

___________ 8 Audio 16-bit with Sound Blaster ® and MIDI support Stereo sound via two built-in speakers 16-bit, Sound Blaster- compatible Stereo sound via two built-in stereo speakers Microsoft ® Windows ® sound in CT. Two built-in speakers (not stereo sound) Input/Output 9-pin, 115,200 - b/s, RS-232 port 25-pin EPP and ECP parallel port SVGA-ou[...]

___________ 9 Expandability One Type III PCMCIA slot (or use as two Type II slots) with 3.3- V or 5-V support ISA-based slots, and parallel, serial, SVGA-out (up to 1024 x 768 x 256), keyboard, PS/2 mouse, MIDI/joystick, audio, and SCSI-2 ports One Type III PCMCIA slot (or use as two Type II slots) Enhanced port replicator with parallel, two serial[...]

___________ 10 OmniBook 4000 Series : Product Features Description Advanced performance with flexibility, exceptional user comfort, all-day use and easy access to peripherals. Models This is a complete list of all the standard Omnibook models ever made available. Factory special options are not included in this listing. Many of these models are now[...]

___________ 11 Accessories Description Part Number 4-MB RAM expansion card F1076A 8-MB RAM expansion card F1077A 16-MB RAM expansion card F1078A 260-MB Hard Disk Drive F1091A 340-MB Hard Disk Drive F1092A 520-MB Hard Disk Drive F1093A 810-MB Hard Disk Drive F1032A 3.5 inch Floppy Drive Module F1079A AC Adapter F1072A NiMH Battery Pack Module F1073A[...]

___________ 12 Memory Main Memory DX2/50 MHz, Model 260 (F1081A) DX4/100 MHz, Model 810 (F1160A) All other models 4MB RAM 16MB RAM 8MB Max Possible RAM 32MB Type of memory boards HP Proprietary boards, 2 user accessible slots on the bottom case. Expansion Memory board options 4-MB (HP # F1076A) 8-MB (HP # F1077A) 16-MB (HP # F1078A) Cycle time 70ns[...]

___________ 13 Display/video The OB4000 DSTN may report the display RAM to be 1024KBs, however, it is 512KB. Later versions have corrected this. It is not a hardware problem but a reporting problem. Display RAM is not upgradable. Display Manufacturer: Hitachi Video graphics controller chip: Western Digital 90c24 rocket chip. External video resoluti[...]

___________ 14 b. On OmniBook 4000CT models, if more than 30 total pixels anywhere on the display are bad, then the display should be considered for replacement. On OmniBook 600CT and OmniBook 5000CT models, if more than 15 total pixels anywhere on the display are bad, then the display should be considered for replacement. These are the only condit[...]

___________ 15 Battery life can be doubled by installing second battery in place of the 3.5 " flexible drive. The OmniBook will recognize the additional battery and provide battery status of both batteries (can be installed hot). Smart Battery: The OmniBook 4000 uses "Smart" battery technology. The battery itself contains an ASIC (Ap[...]

___________ 16 Audio Systems I/O: Headphone/stereo-out port; microphone port; Stereo-in port IRQ default setting for soundblaster is 5. Sound Manufacturer: ESS Operating environment Temperature: DSTN display models: 41 to 104 degrees F (5 to 40 degrees C) TFT display models: 50 to 104 degrees F (10 to 40 degrees C) 90% relative humidity at 104 degr[...]

___________ 17 Supported Operating Systems MS DOS version 6.22* Microsoft Windows for Workgroups 3.11* Microsoft Windows 95* Microsoft NT workstation 3.51** OS/2 ® version 3.0** * Supported to the application level. ** Only setup and configuration supported. Security Physical security from Kensignton Lock System password: When the password setting[...]

___________ 18 Password Decode Policy The password descramble programs for the HP OmniBook PCs are protected as HP Company Private information. They may not be copied, backed-up, printed or distributed. There are only six official copies of each program. In addition to protecting the program itself, it's use is also controlled. Hewlett- Pakard[...]

___________ 19 Notebook Hardware Structure Field Replaceable Assemblies Installing memory (End User Replaceable) The OmniBook 4000 family has two memory locations for expanding system RAM. The memory location on the side of the OmniBook that has the battery also has the factory RAM module installed. To add an additional 8MB or 16MB of RAM, use the [...]

___________ 20 Battery Module and Floppy Disk Drive Module (End User Replaceable) The Battery and Floppy Disk Drive Modules are user replaceable. A second Battery Module may be installed in the Floppy Disk Drive Bay. This doubles the battery life of the OmniBook 4000. To remove either module, turn the OmniBook over. Squeeze the two levers together [...]

___________ 21 Hard Disk Drive (End User Replaceable) The Hard Disk Drive Module is user replaceable. To remove the Hard Disk Drive Module, remove the screw under the latch on the hard drive. Push the Hard Drive Module Forward - do not pull on the latch - it is not strong enough, use the back edge of the module in front of the depression in the bot[...]

___________ 22 Small parts (End User Replaceable) The I/R lens, expansion door, I/O door, Rubber feet, memory doors, and PCMCIA door are all replaceable. The I/R lens snaps in and out from the inside of the I/O door. To remove the I/O door, open it fully. Flex the door so that the center hinge separates from the backcase. Continue to flex until sid[...]

___________ 23 Icon Assembly and Display Module (HP Authorized Support Providers Only) To remove the display module on the OmniBook 4000C and CT turn the unit over and withdraw the two Phillips screws from the bottom back corners of the unit (see diagram below). This is not required if only the ICON assembly is to be removed. Display/Chassis Screws[...]

___________ 24 Turn the unit right side up and remove the Icon assembly by placing the thumbs on each edge of the assembly and pushing lightly (see diagram below). The front edge of the Icon Assembly will lift up slightly. Figure 5 - Icon Assembly[...]

___________ 25 Lift the display straight up about 1 inch. The Icon Assembly will lift up with the display. Move the Icon assembly out of the way. The cable from the Icon Assembly to the PC board does not need to be removed if only the display is being removed. Otherwise, slide the connector sleeve foward to remove the Icon Assembly cable. Next, rem[...]

___________ 26 Palm Rest Assembly and Track Ball Assembly (HP Authorized Support Providers Only) Before removing the Palm Rest Assembly or Track Ball Assembly, the battery and the floppy disk drive assembly (a second battery may be installed in to the floppy drive bay) must be removed. See instructions for removal of these two modules. In the flopp[...]

___________ 27 Turn the unit right side up, open the lid and lift up on the palmrest. Disconnect the cable attaching the palmrest to the track ball assembly. To remove the track ball assembly, disconnect the Track Ball Assembly cable and remove the one screw that holds the Track Ball Assembly in place. The Track Ball Assembly then lifts out. Palm R[...]

___________ 28 Keyboard Assembly (HP Authorized Support Providers Only) Required Equipment : • Phillips Screwdriver Components to Remove Prior to Keyboard: 1. HDD, FDD, and Battery 2. Palm Rest Assembly (may remain connected) 3. Sound Board (PCB Assy PK-688/PK-AUD) (partial removal) Removal Procedure: 1. Follow the instructions for removing Batte[...]

___________ 29 Figure 9 - Keyboard and Sound Board[...]

___________ 30 Power Board (PCA Assy PK-DC) (HP Authorized Support Providers Only) Required Equipment: • Phillips Screwdriver Components to remove prior Power Board (PCA Assy PK-DC): 1. HDD, FDD, and Battery 2. Palm Rest Assembly (may remain connected) 3. Keyboard (may remain connected) Removal Procedure: 1. Remove Battery, Floppy Disk Drive, and[...]

___________ 31 Upper Case, Sound Board (PCB Assy PK-688/PK-AUD), and PCA Display Connect PK-LSP (HP Authorized Support Providers Only) Required Equipment: • Phillips Screwdriver Components to remove prior Upper Case, Sound Board (PCB Assy PK-688/PK- AUD), and PCA Display Connect PK-LSP: 1. HDD, FDD, and Battery 2. Icon Assembly and Display Module[...]

___________ 32 PCB Assy PK- 688/PK-Aud (Sound Board) Screw ISOB M2x6L Microphone Assembly Upper Case PCA Display Connect PK-LSP Screw ISOB M2.6x5L Qty (3) LSP-M/B Shielding Plate PCA Assy PK-DC (Power Board) Screw ISOB 2.6x5L Audio Ports (part of Sound Board Assembly) Figure 10 - Upper Case and Display Connect[...]

___________ 33 Keyboard Grounding Plate, CPU, and System Board (HP Authorized Service Providers Only) Required Equipment: • Phillips Screwdriver • Nutdriver (5 mm or 3/16 in) Components to remove prior Keyboard Grounding Plate, CPU, and System Board: 1. HDD, FDD, and Battery 2. Icon Assembly and Display Module 3. Palm Rest Assembly 4. Keyboard [...]

___________ 34 Screw ISOB M2.6x5L Standoff 10mm K/B Grounding Plate Track Ball and Sub Battery-M/B Harnesses PCA Proc (CPU) Standoff 15mm Screw ISOB M2.6x5L Qty (2) PCA Main PK-486 (System Board) PCMCIA Button Assembly Lower Case CPU Shielding Plate Figure 11 - System Board and Keyboard Grounding Plate[...]

___________ 35 Enhanced Port Replicator (Exchange Assembly) The Enhanced Port Replicator (EPR) for the OmniBook 4000 contains no field replaceable components. If any component of the EPR is defective, the entire unit must be replaced. Troubleshooting Tips: • The OmniBook 4000 will only detect one pointing device at a time. Therefore, if an extern[...]

___________ 36 Configuration and Setup Main Configuration Screen Pressing [fn][f2] invokes the BIOS setup and configuration utility. Users can check system configuration and changes settings using [f] keys from this screen. This is the most accurate place to check battery and system status. Pressing [f3] from this screen exits back to the current a[...]

___________ 37 Power Screen The power screen contains the current power level of the main and auxiliary battery. If there is no auxiliary battery, the text is dimmed (or in a passive color). Power conservation settings consists of the options shown. When Custom is selected, "suspend after", "hibernate after" and "HDD stop a[...]

___________ 38 Power Configuration To implement the power management capabilities, the following settings are set by the user from the power setup screen. The CPU doze will automatically occur and will not be user selectable. Setting: Parameters: Default Comments: Power Conservation Mode Advanced; Standard; Off; Custom Advanced In advanced mode the[...]

___________ 39 Power Defaults Advanced, Standard, Off and Custom, power conservation default values are: Advanced Standard Off: Custom Suspend After 1 minute 2 minutes Disabled 1 minute Hibernate After: 15 minutes 60 minutes Disabled 15 minutes HDD Stop After: 30 seconds Disabled Disabled 30 seconds[...]

___________ 40 System Configuration The system screen contains the processor and memory information for the user to glance at. It also allows the user to set the date and time. The real time clock is not changed until the user exits the setup program. The user can also enable or disable the processor cache. When the user decides to enable a passwor[...]

___________ 41 Input/Output Configuration Setting: Parameters: Default: Comments Printer port Bi-directional; EPP; ECP Bi-directional IR Port Assignment COM2 COM2 IR is hard wired to COM2 Pointer device Internal; External Internal External Fn. key Enabled; Disabled Enabled Display LCD; CRT; LCD and CRT LCD LCD gray scale 8, 16, 64 64.00 Dimmed with[...]

___________ 42 Disk Configuration Setting: Parameters Default Comments Diskette A Enabled; Disabled Enabled Boot from FDD first; HDD only FDD first HDD Configuration Auto; User defined Auto[...]

___________ 43 Audio Configuration The audio screen allows the user to adjust the speaker volume of the system. The user can also select the IRQ, I/O Address and DMA channel of the audio board. Setting: Parameters Default Comments Volume Left Slider Middle Volume Right Slider Middle IRQ IRQ5; IRQ7; IRQ9; IRQ10 IRQ7 DMA channel DMA0; DMA1; DMA3 DMA1[...]

___________ 44 Troubleshooting and Repair Known Hardware Issues The OmniBook 4000C and CT will not charge the batteries while in "ON" mode. Certain HP Vectra PCs will not link over I/R with the OB 4000. Refer to the technical newsletter for details. OmniBook Self- Test The complete self-test procedure is documented in the OmniBook 4000 Op[...]

___________ 45 Beep Code Description none CPU register test in progress or failure. 1-1-1 CPU Failure 1-1-3 CMOS write/read test in progress or failure. Failure will result in a system halt. 1-1-4 ROM BIOS checksum test in progress or failure. Failure will result in a system halt. Checksum test - All of the values in a given range of locations are [...]

___________ 46 3-1-2 Master DMA register test in progress or failure. Failure results in a system halt. 3-1-3 Master interrupt mask register test in progress or failure. Failure results in a system halt. 3-1-4 Slave interrupt mask register test in progress or failure. Failure results in a system halt. 3-2-4 Keyboard controller test in progress or f[...]

___________ 47 Last POST: DISPLAY CODES There are a number of POST tests that are performed after the BEEP Code tests. Failure of one or more of these tests will result in a displayed failure code (i.e., 03044). It is extremely important not to interpret a failure code immediately as a hardware failure until: all accessories are removed, including [...]

___________ 48 Fixed disk read failure -press Fl to retry boot (or may also say press Fl to retry boot, F2 for SETUP utility) The fixed disk may be configured incorrectly or is defective. Internal cache test failed -cache is disabled Faulty cache memory in the 80486 processor chip. Pointer device failure The mouse failed. No boot device available -[...]

___________ 49 Message Possible Cause nnnk Base Memory The amount of base memory that tested successfully. nnnk Extended The amount of extended memory that tested successfully. Memory tests terminated by keystroke This message indicates that a user pressed the spacebar while the memory tests were nmning and stopped the memory tests. Press the Fl ke[...]

___________ 50 Appendix A: Part Numbers Description HP Part Number Exchange Part Number RUBBER FOOT BACK FLAT F1081-60933 none RUBBER FOOT FRONT ROUND F1081-60934 none NAME PLATE FOR ENGRAVING F1081-60936 none PALM REST SCREW FTB 1.7X4L F1081-60942 none MICRO PHONE ASSY F1081-60946 none OVERLAY-BACK PNL F1081-80004 none EXPANSION DOOR F1081-60930 n[...]

___________ 51 KEYBOARD GER F1081-60906 none KEYBOARD SPA F1081-60907 none KEYBOARD FRE F1081-60908 none KEYBOARD ITA F1081-60909 none KEYBOARD SWI F1081-60910 none KEYBOARD DAN F1081-60911 none KEYBOARD NOR F1081-60912 none KEYBOARD SWE/FIN F1081-60913 none PORT REPLICATOR F1090-60901 none AUTO ADAPTER F1075-60901 none DUMMY RAM CARD F1081-60935 n[...]

___________ 52 Appendix B: Additional Resources The following table contains resources for additional product related information. Resource Number/Address Comments HP External Web http://hpcc998.external.hp.com/mcd/ No usage restriction HP-MCD Internal Web http://webmcd.cv.hp.com Restricted to HP internet access only HP MCD Service Engineer svc-eng[...]