HP (Hewlett-Packard) 418191-001 manual

HP Pr oL ian t BL4 6 5c Se r v er Blade User G uid e September 2006 (First Edition) Part Number 418191-001[...]

© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services are set forth in t he express warranty statements accompanying such produc ts and services. Noth ing herein should be construed as constituting an additional w arranty. [...]

Contents 3 Con te n ts Component iden tifica tion ............................................................................................................... 6 Front panel compon ents ......................................................................................................... .................... 6 Front panel LEDs ................[...]

Contents 4 Configuration tools ............................................................................................................ ...................... 41 SmartStart software ............................................................................................................ ............ 41 HP ROM-Based Se tup Util ity ..........[...]

Contents 5 POST error messages and beep codes ............................................................................................. .......... 64 Introduction to PO ST error messages ............................................................................................ .... 64 Processor X Unsupp orted Wattage. ........................[...]

Component identification 6 C ompone nt i dentif icati on In this section Front panel components ......................................................................................................... ................... 6 Front panel LEDs .............................................................................................................[...]

Component identification 7 F r ont pane l LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal Flashing amber = Degraded condition Flashing red = Critical condition 3 NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No[...]

Component identification 8 S A S and S A T A har d dr i v e LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) S A S and S A T A har d dr i v e LED comb inati ons Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a pred ictive failure a[...]

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, an d the controller has placed it offlin e. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A predictive failure alert has b een received for t[...]

Component identification 10 The symbols correspond to the symbols located on the inte rconnect bays. For more information, see the HP ProLiant BL465c Server Blad e Installation Instructions that ship with the server blade. Mezzanine connector definitions Item PCIe Mezzanine connector 1 x4, Ty pe I mezzanine card only Mezzanine connector 2 x8, Type [...]

Component identification 11 L ocal I/O ca ble Item Connector Description 1 Server blade For connecting to the local I/O cable connector on the server blade front panel 2 Video For connecting a vid eo monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic[...]

Operations 12 Oper ati ons In this section Power up the server blade ...................................................................................................... ................. 12 Power down the server blade .................................................................................................... .............. 12 Remove the[...]

Operations 13 After initiating a virtual power down command, be sure that the server blade goes into standby mode by observing that the system power LED is amber. R e mo v e the serv er blade To remove the component: 1. Identify the proper server blade. 2. Power down the server blade (on page 12 ). 3. Remove the server blade. 4. Place the server bl[...]

Operations 14 Inst all the acces s panel 1. Place the access panel on top of the server blade with the hood latch open. Allow the panel to extend past the rear of the server blade approximately 0.8 cm (0.2 in). 2. Engage the anchoring pin with the corresponding hole in the latch. 3. Push down on the hood latch. The acce ss panel slides to a closed [...]

Setup 15 Setup In this section Overvi ew ....................................................................................................................... ....................... 15 Installing an HP BladeSy stem c-Class enclosure ................................................................................. ......... 15 Installing server b[...]

Setup 16 Inst alling inte r connect module s For specific steps to install interconne ct modules, se e the documentation that ships with the interconnect module. Interconnect bay numbering and device mapping To support network connect ions for specific signal s, install an interconnect mod ule in the bay corresponding to the embedded NIC or mezzan [...]

Setup 17 Inst alling a se r v er blade CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank. 1. Remove the blank. 2. Remove the enclosure conn ector cover.[...]

Setup 18 3. Prepare the server blade for installation. 4. Install the server blade. C omp leting the conf igur ati on To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.[...]

Hardware options installation 19 Har d w ar e optio ns ins tallati on In this section Introduc tion ................................................................................................................... ........................ 19 Hard driv e opti on ......................................................................................[...]

Hardware options installation 20 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs (" SAS and SATA hard drive LEDs " on page 8 ). Pr oc essor o ption WARNING: To reduce the risk of personal injury from hot surfaces , allow the drives and the internal system co[...]

Hardware options installation 21 • Handle the processor only by the edges. • Do not touch the bottom of the proces sor, especially the contact area. CAUTION: To prevent possible server malfunction a nd damage to the equipment, multiprocessor configurations must contain proces sors with the same part number. CAUTION: The heatsink thermal interfa[...]

Hardware options installation 22 5. Remove the processor socket protective cover. Retain the cover for f uture use. CAUTION: Failure to completely open the processor reta ining latch prevents the processor from seating during installation, leading to hardware damage. 6. Open the processor retaining latch and the processor socket retaining bracket. [...]

Hardware options installation 23 7. If the processor has separated from the in stallation tool, carefully re-insert th e processor in the tool. 8. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socke t. Use the alignment guides on the processor and socket t[...]

Hardware options installation 24 9. Press down firmly until the processor in stallation tool clicks and separates from the processor, and then remove the processor installation tool. 10. Close the processor retaining bracket and the processor retaining latch.[...]

Hardware options installation 25 11. Remove the thermal interface prot ective cover from th e heatsink. 12. Align the tab on the processor retention bracke t with the alignment slot in the heatsink. CAUTION: Heatsink retaining screws shou ld be tightened in diagonally o pposite pairs (in an "X" pattern). NOTE: The T-15 Torx screwdriver is[...]

Hardware options installation 26 NOTE: The Advanced Memory Protection option in RB SU provides additional me mory protec tion beyond Advanced ECC. By default, the server is set to Advanced ECC Support . For more information, refer to "HP ROM-Based Setup Utility (on page 41 )." For DIMM slot locations and bank assign ments, see "DIMM [...]

Hardware options installation 27 4. Remove the air baffles. 5. Open the DIMM slot latches. 6. Install the DIMM. 7. Install the air baffles. 8. Install the access panel (on page 14 ). 9. Install the server blade (" Installing a server blade " on page 17 ). Mezz anine car d opti on Optional mezzanine cards are classified as Type I mezzanine[...]

Hardware options installation 28 Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, s ee the system board components (on page 9 ). For mezzanine card signal mapping, see the HP ProLiant BL465c Server Blade Installation Instr uctions that ship with this server blade. To install the c[...]

Hardware options installation 29 HP Smar t A r r a y E200i Batter y-Bac k ed W r ite C ac he module opti on To install the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3. Remove the access panel (on page 13 ). 4. Remove the hard drives. 5. Remove the hard drive backplane. 6. Remove the front pan[...]

Hardware options installation 30 8. Remove the Smart Array E200i cache module. 9. Install the Smart Array E200i battery pack on the new cache module provided in the option kit.[...]

Hardware options installation 31 10. Install the Smart Array E200i cache module. 11. Install the USB key, if necessary. 12. Install the front panel/hard drive cage assembly. 13. Install the hard drive backplane. 14. Install the hard drives (" Hard drive option " on page 19 ). 15. Install the access panel (on page 14 ). 16. Install the ser[...]

Cabling 32 C abling In this section Using the loca l I/O c able ...................................................................................................... .................. 32 Connecting locally to a server blade with video an d USB devices ................................................................ 32 Using the local I/O ca ble T[...]

Cabling 33 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 USB keyboard 4 Local I/O cable Accessing a server blade with local media devices Use the following configuration wh en configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette. 1. Connect the l[...]

Cabling 34 NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. Item Description 1 Monitor 2 USB CD/DVD-ROM driv e or diskette drive 3 USB keyboard 4 USB hub 5 USB mouse 6 Local I/O cable[...]

Software and configuration utilities 35 So f t w ar e and conf i gur ati on u tiliti es In this section Server blade depl oyment tools .................................................................................................. ............... 35 Configuratio n tools ............................................................................[...]

Software and configuration utilities 36 • Remotely boot a host server blade to a virtual me dia image to perform a ROM upgrade or install an OS. • Send alerts from iLO 2 regardless of the state of the host server blade. • Access advanced troubleshooting features provided by iLO 2. • Launch a web browser, use SNMP alerting, an d diagnose the[...]

Software and configuration utilities 37 • Ethernet NIC with 10/100 RJ-45 connect or • TCP/IP networking and an IP address compatible wi th one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address • CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive • Any of the fo llowing Java™ Ru ntime Enviro[...]

Software and configuration utilities 38 Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 38 ) • CD-ROM deployment (on page 39 ) • Diskette image deployment (on page 40 ) PXE deployment PX[...]

Software and configuration utilities 39 CD-ROM deployment CD-ROM deployment involves using a bootable CD that executes scripts to configure the hardware and install the OS. After the OS is conf igured, the server blade can access the network to locate the scripts and files necessary for deployment. Be fore beginning the deployment process, connect [...]

Software and configuration utilities 40 Diskette image deployment To deploy with a diskette image, the user create s a DOS-based network -enabled boot diskette that executes a script that configures the hardware and in stalls the OS. The diskette enables the server blade to access the required deployment scripts and files on the network. This metho[...]

Software and configuration utilities 41 Con fig ura tio n to ol s SmartStart software SmartStart is a collection of software that optimizes single-server setup, providin g a simple and consistent way to deploy server configuration. SmartStart ha s been tested on many ProLiant server products, resulting in proven, re liable configurations. SmartStar[...]

Software and configuration utilities 42 IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not p rompt you for confirmation of setti ngs before you exit the utility. To change a selected sett ing, you must select a different setting and press the Enter key. Auto-configuration process The auto-configuration p[...]

Software and configuration utilities 43 • Suggests the optimum configura tion for an unconfigur ed system • Provides different operating modes, enabling fast er configuration or greater contr ol over the configuration options • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuration[...]

Software and configuration utilities 44 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Opti on R O M C onf igur ati on f or Ar r a y s Before installing an operating system, you can use the OR CA utility to create the first logical driv e, assign RAID levels, and establish on line spare configurations. The util[...]

Software and configuration utilities 45 • Remotely power up, power down, or reboot the host server. • Send alerts from iLO 2 regardless of the state of the host server. • Access advanced troubleshooting featur es through the iLO 2 interface. • Diagnose iLO 2 using HP SIM throug h a web browser and SNMP alerting. For more information about i[...]

Software and configuration utilities 46 HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pa ck and ProLiant Essentials Server Migration Pack plug-ins extend HP Systems Insight Manager capabilities to manage virtual machines. The Virtual Machine Management Pa ck provides central management [...]

Software and configuration utilities 47 Safety and security benefits When you flash the system ROM, ROMP aq writes ov er the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alte rnate ROM version if the new ROM becomes corrupted for any reason. This feature protects the existing RO M version, even if you exper[...]

Software and configuration utilities 48 Survey Utility Survey Utility, a feature within HP Insight Diagnostics (on page 47 ), gathers critical hardware and software information on ProLiant server blades. This utility supports operatin g systems that may no t be supported by the server blade. For operating systems supported by the server blade, refe[...]

Software and configuration utilities 49 For installation information, refer to the H P ISEE Client Installation and Upgrade Guide ( ftp://ftp.hp.com/pub/services/h ardware/info/isee_client.pdf ). Web-Based Enterprise Service WEBES enables administrators to manage hardware ev ents proactively, either locally or online. The service provides real-time[...]

Software and configuration utilities 50 Operating system version support Refer to the operating system support matrix ( http://www.hp.com/go/supportos ). System Online ROM flash component utility The Online ROM Flash Component Utilit y enables system administra tors to efficiently upgrade system or controller ROM images across a wide range of serve[...]

Troubleshooting 51 T r oubles hooting In this section Troubleshootin g resour ces ...................................................................................................... ................. 51 Pre-diagnost ic steps ........................................................................................................... ..............[...]

Troubleshooting 52 Important safety information Familiarize yourself with the safety information in th e following sections before tr oubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed [...]

Troubleshooting 53 subassembly/modu le-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring bo ard. Improper re pairs can create a safety hazard. WARNING: To reduce the risk of personal injury or damage to the e[...]

Troubleshooting 54 NOTE: To verify the server configuration, connect to the System Managem ent homepage and select Version Control Agent . The VCA gives you a list of names and versions o f all installed HP drivers, Management Agents, and utilities, and whether they are up to date. • HP recommends you have access to the server documentation for s[...]

Troubleshooting 55 Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General diagnosis flowchart (on page 56 )" 2 "Power-on problems flowchart (" Server blade power-on problems flowchart " on page 57 )" 3 "POST problems flowchart (on page 59 )" 4 "OS [...]

Troubleshooting 56 General diagnosis flowchart The General diagnosis flowchart provides a generic approa ch to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the f ollowing flowchart. Item See 1 "Symptom information (on page 53 )" 2 "Loose connections (on page 54 )" 3 &q[...]

Troubleshooting 57 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The health LED is red or amber.[...]

Troubleshooting 58 NOTE: For the location of server LEDs and informati on on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty power supply • Loose or faulty power co rd • Power source problem • Power on circuit problem • Improperly seated component or interlock problem • Faulty internal c[...]

Troubleshooting 59 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the sy stem attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Refer to 1 Serv[...]

Troubleshooting 60 OS boot problems flowchart There are two ways to use SmartStart when diag nosing OS boot proble ms on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade. Symptoms: •[...]

Troubleshooting 61 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide ( http://www.hp.com/servers/smartstart ) 2 "POST problems flowchart (on page 59 )" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting [...]

Troubleshooting 62 * See the server blade OS boot problems flowchart (on page 60 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is report ed by Insight Management Agents (on page 45 ) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location[...]

Troubleshooting 63 Possible causes: • Improperly seated or faulty internal or external component • Unsupported comp onent installed • Redundancy failure • System overtemperature condition Item See 1 "Management agents (on page 45 )" or in the HP ProLiant Se rvers Troubleshooting Guide located on the Documentation CD or on the H P [...]

Troubleshooting 64 P O S T err or mess ages and beep codes Introduction to POST error messages The error messages and codes in this section includ e all new messages generate d by this server blade. Some messages are informational and do not indicate an error. A server blade generates only the codes that are applicable to its configuration and opti[...]

Troubleshooting 65 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guid e located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potential problems, ALWAYS read the war nings and cautionary information in the server docum[...]

Battery replacement 66 Bat tery r eplacement If the server blade no longer auto matically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an inter nal lithium manganese dioxide, a vanadium pentoxide, or[...]

Regulatory compliance notices 67 R e gulator y com pliance noti ce s In this section Regulatory compliance id entification nu mbers ................................................................................... ........ 67 Federal Communications Commissio n notic e ...............................................................................[...]

Regulatory compliance notices 68 Class A equipment This equipment has been tested and found to comply wi th the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are design ed to provide rea sonable protection against harmful interference when the equipment is operated in a commercial environment. This equipmen[...]

Regulatory compliance notices 69 Modif i cati o ns The FCC requires the user t o be notified that any ch anges or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cabl es Connections to this device must be made with shielded cables with metallic RF[...]

Regulatory compliance notices 70 Dispo sal o f w ast e equipme nt b y us er s in pr i v at e hou seholds in the E ur opean Uni on This symbol on the product or on its packagi ng indicates that this product must not be disposed of with your other household waste. Inst ead, it is your respon sibility to dispose of your waste equipment by handing it o[...]

Regulatory compliance notices 71 K o r ean noti ce Class A equipment Class B equipment L as e r comp li ance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations[...]

Regulatory compliance notices 72 • Do not attempt to recharge the battery. • Do not expose the battery to temper atures higher than 60°C (140°F). • Do not disassemble, crush, punctu re, short ex ternal contacts, or dispose of in fire or water. Batteries, battery packs, and accumulators shou ld not be disposed of together with the general ho[...]

Electrostatic discharge 73 Elec tr os tati c disc har ge In this section Preventing electros tatic discharge ............................................................................................. ................ 73 Grounding methods to preven t electrostati c discharge ........................................................................[...]

Specifications 74 Sp e c i fic a t ion s In this section Environmental sp ecifications ................................................................................................... ................. 74 Server blade sp ecifications .................................................................................................... ............[...]

Technical support 75 T ec hni cal support In this section Before you contact HP.......................................................................................................... ................... 75 HP contact in formation ......................................................................................................... ...........[...]

Technical support 76 • Mandatory —Parts for wh ich customer self repair is man datory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional —Parts for which customer self repair is op tional. These parts are also designed for customer self repair. If, however, you require t[...]

Technical support 77 Pour plus d'informations sur le pr ogramme CSR de HP, contact ez votre Mainteneur Agré e local. Pour plus d'informations sur ce programme en Amériq ue du Nord, consulte z le site Web HP ( http://www.hp.com/go/selfrepair ). R ipar a zi one da parte del c lie nte Per abbreviare i tempi di riparazione e garantire una m[...]

Technical support 78 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäft stag geliefert. Für bestimmte Standorte ist e ine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von eine[...]

Technical support 79 C us to mer S elf R epair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexib iliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-on derdelen (Customer Self Re pair) genoem d. Als HP (of een HP Service [...]

Technical support 80 Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográ ficas permitirem, a entrega no mesm o dia ou em quatro horas pode ser feita mediante uma taxa adicional . Se precisar de auxílio, entre em contato com o Centro de suporte técnico da[...]

Technical support 81[...]

Technical support 82[...]

Acronyms and abbreviations 83 A c r on y ms and a bbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol DIMM dual in[...]

Acronyms and abbreviations 84 IML Integrated Management Log NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test PXE Preboot Execution Environment RBSU ROM-Based Setup Utility SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identif[...]

Index 85 A access panel 13, 14 ACU (Array Configuration Utility) 42 ADU (Array Diagnostic Utility) 48 ASR (Automatic Server Recovery) 44, 83 Automatic Server Recovery (ASR) 44, 83 B battery 66, 71 battery replacement notice 66, 71 BBWC (battery-backed write cache) 29 beep codes 64 BIOS Serial Console 42 BIOS upgrade 44 BSMI notice 70 buttons 6 C ca[...]

Index 86 installation, server options 19 installing hardware 19 Integrated Management Log (IML) 48 internal USB connector 47 J Japanese notice 70 K Korean notices 71 L laser devices 71 LEDs 6 LEDs, front panel 7 LEDs, hard drive 8 local I/O cable 6, 11, 32 local I/O cable connector 6, 32 loose connections 54 M Management Agents 45 management tools [...]

Index 87 System Erase Utility 45 system maintenance switch 10 Systems Insight Manager 45 T Taiwan battery recy cling notice 72 technical support 75 telephone numbers 75 troubleshooting 51 U UID LEDs 6 updating the system ROM 46 USB connectors 11 USB support 47 utilities 35 utilities, deployment 38, 41 V video connector 11[...]