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HP (Hewlett-Packard) 420 Series manual

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Table of contents for the manual

  • Page 1

    HP DeskJet 420 Series Printer User ’s Guide English[...]

  • Page 2

    Acknowledgments Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties o[...]

  • Page 3

    Getting Started Packing List 1. HP DeskJet 420 series printer 2. Packing tape 3. Color inkjet print cartridge 4. User’s guide 5. Power adapter 6. Printer software diskette 7. Print cartridge storage container Printer Features 1. Power button ( ) 2. Paper Feed button ( ) 3. Change Cartridge button ( ) 4. Paper size selector (A4/LTR) 5. Paper width[...]

  • Page 4

    STEP 1: Connecting the Power Adapter 1. Plug the power adapter connector firmly into the printer’s power socket. 2. Plug the other end of the power adapter cable into a grounded electrical outlet. 3. If the electrical outlet is on the same side as the parallel port on the printer, fit the power cable into the cable track so that the power cable i[...]

  • Page 5

    STEP 3: Loading Paper The HP DeskJet 420 series printer prints on plain paper and other paper types. Most plain paper used for photocopying yields good results. See page 17, “Recommended Printable Weight,” for information on other paper types you can use. See also page 6 for information on loading other size paper, envelopes, labels, and thick [...]

  • Page 6

    5. Insert the inkjet print cartridge into the holder at an angle such that the green top is tilted toward you. The arrow on the top of the inkjet print cartridge should be pointing toward the inside of the printer. 6. Push the green top in until the inkjet print cartridge snaps into place. 7. Close the printer door. 8. Press the Change Cartridge bu[...]

  • Page 7

    5 7. Follow the Wizard instructions that appear on the screen. 8. Choose Local Printer. 9. Click Have Disk. 10. Insert the HP DeskJet Printer Software disk 1 into the disk drive of your computer. 11. Select the disk drive and click OK . 12. Click on the appropriate HP DeskJet 400 Series language and click Next . 13. Select the port to which the pri[...]

  • Page 8

    Getting the Most Out of Y our Printer Loading Other Size Paper Legal, Executive, and B5 size paper must be fed into the printer manually, one by one, from the back of the printer. See page 18, “Printable Paper Sizes” for the paper sizes that you can print. Note: If you are loading letterheads or HP transparencies from the back of the printer, i[...]

  • Page 9

    7 Changing Inkjet Print Cartridges The HP DeskJet 420 series printer takes any one of the following inkjet print cartridges at a time: Tri-Color HP51625A (supplied with printer) Large Black HP51626A (optional) Black HP51626G (optional) See your local HP dealer or office supply store to purchase replacement inkjet print cartridges. 1. Open the print[...]

  • Page 10

    Printing in Color and Gr ayscale The HP DeskJet 420 series printer is designed to print in color using the color inkjet print cartridge supplied with the printer. When printing with the color inkjet print cartridge, the black that appears, called “composite black,” is a mixture of the cyan, yellow, and magenta inks. The darkness of the composit[...]

  • Page 11

    Is the sound the printer mak es when it starts working normal? Yes, when the printer functions properly, a sound occurs when you turn the printer on and also when it picks up paper. Which print cartridges can I use with the printer? Use one of the following inkjet print cartridges: Tri-Color HP51625A (supplied with printer) Large Black HP51626A (op[...]

  • Page 12

    The printer appears to be printing, but nothing prints on the paper. ■ The ink nozzles of the inkjet print cartridge are covered by a sealing tape. Remove the tape(s). See page 3, “STEP 4: Installing an Inkjet Print Cartridge.” ■ The ink nozzles of the inkjet print cartridge are clogged with dried ink. See page 13, “When the Ink Nozzles A[...]

  • Page 13

    C. All three lights are blinking. Paper is jammed in the printer. To clear the jam, see below, “When Paper Is Jammed in the Printer.” If there is no paper jam, turn the printer off and then on again. If the three lights still blink, call HP Customer Care. When Paper Is Jammed in the Printer To clear the paper jam, perform the following steps: 1[...]

  • Page 14

    When Paper Is Not Loading Paper does not feed into the printer properly. ■ Re-load the paper. See page 3, “STEP 3: Loading Paper.” ■ You are printing on a US Letter size paper, but the paper size selector (A4/LTR) is set to A4 . Or you are printing on an A4 size paper, but the paper size selector (A4/LTR) is set to LTR (US Letter). Adjust t[...]

  • Page 15

    The printed page looks faded. ■ You are printing on paper, but the envelope lever ( ( / ) behind the printer door is set to envelope ( ). Adjust the lever to paper ( ) . ■ The ink nozzles are clogged. See “When the Ink Nozzles Are Clogged” on this page. ■ The inkjet print cartridge is running out of ink. Use a new inkjet print cartridge. [...]

  • Page 16

    14 Appendices HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you’ve made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having. Wheth[...]

  • Page 17

    HP Customer Care by Phone When you want to talk to HP directly, highly trained service technicians at our HP Customer Care Center are ready to take your call. You pay for the call, but you won’t be kept on hold long. That’s because 95% of our calls are connected in under three minutes. In an industry that’s known to keep customers waiting, we[...]

  • Page 18

    After the W arr anty You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!) ■ For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician. ■ For calls from Canada, or for calls [...]

  • Page 19

    Printer Specifications Print Method Plain paper drop-on-demand thermal inkjet printing Color Print Speed These are approximate figures. Exact speed will vary depending on the system configuration and software used. Full color graphics: 4-7 minutes per page Black Print Speed These are approximate figures. Exact speed will vary depending on the syste[...]

  • Page 20

    18 Printable Paper Sizes US Letter: 216 x 279 mm (8.5 x 11 in.) US Legal: 216 x 356 mm (8.5 x 14 in.) Executive: 184 x 267 mm (7.25 x 10.5 in.) A4: 210 x 297 mm B5-JIS: 182 x 257 mm US No. 10 envelope: 104.7 x 241.3 mm (4.12 x 9.5 in.) DL envelope: 220 x 110 mm Paper Handling Paper tray (up to 50 sheets of 16 lb or 60 g/m 2 paper) Manual feed (for [...]

  • Page 21

    19 Printing from DOS What is a printer driver? If you use DOS software programs (whether or not they are running within Microsoft Windows), you need a specific printer driver for each DOS program in order to print to your HP DeskJet 420 series printer. A printer driver is software that allows you to access your printer’s features from within your[...]

  • Page 22

    20 Potential for Radio/T elevision Interference (U.S.A. only) The HP DeskJet 420 printer generates and uses radio frequency energy and may cause interference to radio and television reception. Your printer complies with the specifications in Subpart B of Part 15 of the Federal Communications Commission rules for a Class B computing device. These sp[...]

  • Page 23

    21 Hewlett-Pack ar d Limited W arranty Statement HP Product Duration of Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified[...]

  • Page 24

    HP Part Number C2642-90066 © Copyright 1998 Hewlett-Packard Company Printed on recycled paper Printed in the USA 10/98 *C2642-90066* Energy Consumption As an Energy Star Partner, Hewlett-Packard has determined that this product meets the Energy Star guidelines for energy efficiency. EPA POLLUTION PREVENTER Y our DeskJet Connection!* Printing Possi[...]