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HP (Hewlett-Packard) 4410T manual

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Table of contents for the manual

  • Page 1

    HP 4410t Mobil e T hin Client Maintenance and Se r v i ce Guide Doc ument P art Number: 5 712 2 3-001 Jul y 2009 This guide is a troubleshooting reference used for ma intaining and servicing the computer . It provides comprehensi ve information on identifying computer feat ures, components, and spare parts; troubleshooting computer problems; and pe[...]

  • Page 2

    © Copyright 2009 He wlett-Packard De velopment Compan y , L.P . Intel and Celeron are trademarks of Intel Corporation in the U. S. and other countries. Microsoft and W indows are U.S. re gistere d trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor . The information contained herein is subject to change without notice. Th[...]

  • Page 3

    Safety warning notice Å W ARN ING: T o reduce the po ssibility of heat-r elated injur ie s or of o ver heating the computer , do no t place the com puter dir ectl y on your lap or obstruct the computer air vents. Us e the c omputer only on a har d , flat surface . Do not allo w another hard surf ac e, such as an adj oining opti onal prin ter , or [...]

  • Page 4

    Maintenance and Se rvice Gui de iv Cont ent s 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 5

    v Maintenance and Serv ice Guide 4 Removal and replacement procedures Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Maintenance and Se rvice Gui de vi 5 Computer Setup Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 7

    vi i Maintenance and Se rvice Gui de 8 Connector pin assignments Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    Maintenance and Se rvice Gui de 1–1 1 Pr oduc t description Category Description Product name HP 4410t Mobile Thin Client Processor s Intel® Celeron® 575 2.00-GHz proc essor , 1-MB L2 cache, 667-MHz front side bus (FSB) Chipset Nor thbridge: Intel GL40 667-MHz FSB Southbridge: Intel ICH-9M Graphics Mobile Intel GMA X4500 HD Univer sal Memory Ar[...]

  • Page 9

    1–2 Maintenance and Serv ice Guide Product description Ethernet Mar v ell 88E8072-B1 10/100/1000 Ethern et S3/S5 wak e on LAN (A C mode only) Ethernet cable not included P ower requirements 65-W HP Smar t Adapter 6-cell, 2.20-Ah (47-Wh) Li-ion batter y Wireless Integrated WLAN options b y wa y of wireless module 2 wireless antennas built into dis[...]

  • Page 10

    Maintenance and Se rvice Gui de 2–1 2 External component identification Components included with the computer may v ary by re gi on and model. The illustrations in this chapter identify the standard features on most computer models. T op components ✎ Y our computer may look slightly dif feren t from the illustrations in this section. Wir eless [...]

  • Page 11

    2–2 Maintenance and Serv ice Guide Extern al component i dentif icati on Displa y components Item Component Description (1) Internal display s witch T ur ns off the displa y if the displa y is closed while the power is on. (2) Internal microphone Records sound.[...]

  • Page 12

    External component identi f ication Maintenance and Se rvice Gui de 2–3 Buttons, sw itches, and speakers Item Component Description (1) Speakers (2) Produce sound. (2) Internal display s witch T ur ns off the displa y if the displa y is closed while the power is on. (3) Info button Launches system inf or mation. (4) Po w e r b u t t o n ■ When [...]

  • Page 13

    2–4 Maintenance and Serv ice Guide Extern al component i dentif icati on Keys Item Component Description (1) esc ke y Display s system information when pressed in comb ination with the fn key . (2) fn key Ex ecutes frequently used system func tions when pressed in combination with a function ke y or the esc key . (3) Windows logo k ey Display s t[...]

  • Page 14

    External component identi f ication Maintenance and Se rvice Gui de 2–5 Lights Item Component Description (1) Caps lock light On: Caps lock is on. (2) Info light ■ On: The computer is on. ■ Blinking (5 times): When the computer is on, press the button to displa y system info r mation. ■ Off: The computer is off or in the Standby state . (3)[...]

  • Page 15

    2–6 Maintenance and Serv ice Guide Extern al component i dentif icati on P ointing dev ices Item Component Description (1) T ouchP ad* Mo v es the pointer , and sele cts or activates items on the screen. (2) Left T ouchP ad button* Functions like th e left b utton on an external mouse. (3) Right T ouchP ad button* Functions like th e right button[...]

  • Page 16

    External component identi f ication Maintenance and Se rvice Gui de 2–7 Fr ont compon ents Item Component Description (1) Drive light Blinking: The flash drive or optional optical drive is being accessed. (2) Wireless button T ur ns the wireless f eature on or off, b ut does not establish a wireless connection. ✎ A wireless network must be se t[...]

  • Page 17

    2–8 Maintenance and Serv ice Guide Extern al component i dentif icati on Left-side components Item Component Description (1) ExpressCard slot Suppor ts optional ExpressCards. (2) Security cable slot Attaches an option al security cable to the computer . ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer [...]

  • Page 18

    External component identi f ication Maintenance and Se rvice Gui de 2–9 Right-side components Item Component Description (1) USB por ts (2) Connect optional USB de vices. (2) RJ-11 (modem) jack Conn ects a modem cable . (3) Optical drive (select models only) Reads optical discs an d, on select models, also writes to optical discs. (4) Optical dri[...]

  • Page 19

    2–10 Maintenance and Serv ice Guide Extern al component i dentif icati on Bottom components Item Component Description (1) Batter y release latches (2) Release the batter y from the battery bay . (2) Batter y ba y Holds the batter y .[...]

  • Page 20

    Maintenance and Se rvice Gui de 3–1 3 Illustrated parts catalog Ser v ice tag When ordering parts or requesting information, provide the computer serial number and model number pro vided on the service tag. Item Component Description (1) Product name This is the product name a ffix ed to the front of the computer . (2) Serial number (s/n) This is[...]

  • Page 21

    3–2 Maintenance and Serv ice Guide Illustr ated parts catalog Computer major components[...]

  • Page 22

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–3 Item Description Spare part number (1) 14.1-in, SV A, HD , LED display assembl y (includes webcam module and cab le, microphone and cable , 2 WLAN antenna tr ansceiv ers and cables , nameplate, and logo) 578180-001 ✎ See “Displa y subcomponents” on page 3-6 for display assembly [...]

  • Page 23

    3–4 Maintenance and Serv ice Guide Illustr ated parts catalog (6) Modem module ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is incl uded in the Cable Kit, sp are part number 536538-001. 510100-001 Cable Kit , includes: 536538-001 (7a) Modem module cable (includes RJ-11 connector) (7b) Network c[...]

  • Page 24

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–5 (10) WLAN module (continued) ■ Broadcom 4312G 802.11a/b/g WLAN module fo r use in Canada, the Cayman Islands , Guam, Puer to Rico , the United States, and the U .S. Virgin Islands 504593-003 ■ Broadcom 4312G 802.11a/b/g WLAN module fo r use in Afghanistan, Albania, Algeria, Andorr[...]

  • Page 25

    3–6 Maintenance and Serv ice Guide Illustr ated parts catalog Displa y subcomponents Item Description Spare part number (1) Display bezel 536422-001 (2) Display hinges (2) 535871-001 (3) Display panel cab le 536429-001 Display Cable Kit , includes: 536430-001 (4a) Microphone receiver and cab le (4b) Wireless antenna cable[...]

  • Page 26

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–7 Cable Kit Item Description Spare part number Cable Kit: 536538-001 (1) Network cable (includes RJ-45 connector) (2) USB board (includes cable) (3) P ower connector cable (4) Modem module cable (inc ludes RJ-11 connector)[...]

  • Page 27

    3–8 Maintenance and Serv ice Guide Illustr ated parts catalog Mass storage d e v ices Item Description Spare par t number (1) Solid-state module (includes brac ket): ■ 2-GB 578184-001 ■ 1-GB 578183-001 (2) D VD-ROM drive (includes bez el and brac ket) 578185-001[...]

  • Page 28

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–9 P lastics Kit Item Description Spare part number Plastics Kit: 535780-001 (1) Optical drive space sav er (2) R TC batter y (3) P alm rest (includes T ouchP ad and T ouchP ad cable)[...]

  • Page 29

    3–10 Maintenance and Serv ice Guide Illustr ated parts catalog Miscellan eous parts Description Spare part number 65-W PFC HP Smart Adapter 463958-001 Pow e r c o r d s : ■ F or use in Argentina 490371-D01 ■ F or use in Austra lia 490371-011 ■ F or use in Brazil 490371-201 ■ F or use in Europe, the Middle East, and Africa 490371-021 ■ F[...]

  • Page 30

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–11 Sequential part number listing Spare part number Description 463958-001 65-W PFC HP Smart Adapter 490371-001 P ower cord f or use in the United States 490371-011 P ower cord f or use in Australia 490371-021 P ower cord f or use in Eu rope, the Middle East, and Africa 490371-031 P owe[...]

  • Page 31

    3–12 Maintenance and Serv ice Guide Illustr ated parts catalog 504664-001 Broadcom 4322A GN 802.11a/b/g/n WLAN mo dule for use in Canada, the Ca yman Islands, Guam, Puer to Rico , the United States , and the U .S. Virgin Islands 504664-002 Broadcom 4322A GN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antig[...]

  • Page 32

    Illustr ated parts catalog Maintenance and Se rvice Gui de 3–13 536410-051 K eyboard f or use in F rance 536410-061 K eyboard f or use in Italy 536410-071 K eyboard f or use in Spain 536410-081 K eyboard f or use in Denmark 536410-091 K eyboard f or use in Norwa y 536410-121 K eyboard f or use in F rench Canada 536410-131 K eyboard f or use in P [...]

  • Page 33

    3–14 Maintenance and Serv ice Guide Illustr ated parts catalog 537010-001 Intel Celeron 575 2.00-G Hz processor (1-MB L2 cache , 66 7-MHz FSB; includes replacement ther mal material) 574514-001 P ower b utton board (includes cab le) 578179-001 System board (include s replacement ther mal material) 578180-001 14.1-in, SV A, HD , LED display assemb[...]

  • Page 34

    Maintenance and Se rvice Gui de 4–1 4 Remo val and r eplacement pr ocedures Preliminary r eplacement requir ements To o l s r e q u i r e d Y ou will need the follo wing tools to complete the remov al and replacement procedures: ■ Flat-bladed scre wdriv er ■ Phillips P0 and P1 scre wdriv ers ■ T orx T8 screwdri ver Ser v ice considerations [...]

  • Page 35

    4–2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Dri ve handling Ä CAUT ION: Dri ves are f ragile co mponents that mu st be handled w i th car e. T o pr ev ent damage to the compute r , damage to a dri ve , or l oss of informat ion , obser ve these precautions : ■ Bef or e remo ving or inserting a soli d-state module o[...]

  • Page 36

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 The follo wing table shows ho w humidity affects the electrost atic voltage le vels generated by dif ferent acti vities. Ä CAUT ION: A product can be degr aded by as little as 7 00 V . P ackaging and tr ansporting guidelines Follo w these grounding guidelines when pa ckagi[...]

  • Page 37

    4–4 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounde d system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the g[...]

  • Page 38

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–5 Component replacement pr ocedures This chapter provides remo v al and replacement procedures. There are as many as 84 scre ws, in 12 di fferent sizes, that must be remo ved, replaced, or loosened when servicing the computer . Make special note of each scre w si ze and locat[...]

  • Page 39

    4–6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Computer feet The computer feet are adhesi ve-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 535793-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the follo wing illustration.[...]

  • Page 40

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–7 Batt ery Before removing the battery , follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and then unplugging [...]

  • Page 41

    4–8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Swi t c h c ove r Before removing the switch co ver , follow these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and th[...]

  • Page 42

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–9 2. T urn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Slide the switch cov er 1 back, and then remov e it 2 . Re verse this procedure to install the switch co ver . Keyb o a r d Before removing the k eyboard, follo w th[...]

  • Page 43

    4–10 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Remov e the ke yboard: 1. Remov e the three Phillips PM2.5×5.0 scre ws that secure the keyboard to the computer . 2. Slide the ke yboard 1 tow ard the display . 3. Lift the ke yboard 2 until it rests just abov e the computer . 4. Swing the left side of the ke yboard 3 up [...]

  • Page 44

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–11 5. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is attached, and then disconnect the ke yboard cable 2 from the system board. 6. Remov e the ke yboard. Re verse this procedure to install the ke yboard.[...]

  • Page 45

    4–12 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Memor y module Before removing the memory module, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and then[...]

  • Page 46

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–13 Opti cal dr iv e Before removing the optical dri ve, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and t[...]

  • Page 47

    4–14 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es 5. If it is necessary to replace the optical dri ve bracket, follo w these steps: a. Position the optical dri ve with the rear to ward you. b . Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve bracket to the optical dri ve. c. Remov e the optica[...]

  • Page 48

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–15 Speak ers Before removing the speak ers, follow these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and then unpluggin[...]

  • Page 49

    4–16 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Pa l m r e s t ✎ The palm rest is included in the Plastics Kit, spare part number 535780-001. The palm rest includes the T ouchPad and T ouchPad cable. Before removing the palm rest, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices co[...]

  • Page 50

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–17 3. Release the ZIF connector 1 to which the T ouchP ad cable is attached, and then disconnect the T ouchP ad cable 2 from the system board. Re verse this procedure to install the palm rest.[...]

  • Page 51

    4–18 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es WLAN modul e Description Spare part numb er Broadcom 4322A GN 802.11a/b/g/n WLAN module for use in Canada, the Ca yman Islands, Guam, Puer to Rico , the United States, and the U .S. Virgin Islands 504664-001 Broadcom 4322A GN 802.11a/b/g/n WLAN module for us e in Afghanist[...]

  • Page 52

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–19 Before removing the WLAN module, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and then unplugging the A[...]

  • Page 53

    4–20 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Solid-state module ✎ The solid-state module spare part kit includes a solid-state bracket. Before removing the solid-state module, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer f[...]

  • Page 54

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–21 5. If it is necessary to replace the solid-s tate module bracket, follo w these steps: a. T urn the solid-state module upside down. b . Remov e the four Phillips PM2.0×7.0 screws 1 that secure the solid-state module to the brack et. c. Lift the solid-state module 2 straig[...]

  • Page 55

    4–2 2 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, and then u[...]

  • Page 56

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 3 4. Release the ZIF connector 1 to which the po wer button board cable is attached, and then disconnect the po wer button board cable 2 from the system board. 5. Remov e the 19 T orx T8M2.5×8.0 scre ws that secure the top cov er to the base enclosure. 6. Lift the rear edg[...]

  • Page 57

    4–2 4 Maintenance and Servi ce Guide Remo val and replace ment pr ocedur es Mode m mo dule ✎ The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 536538-001. See “Modem module cable” on page 4-28 for modem module cable remov al information. Before remov[...]

  • Page 58

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 5 Remov e the modem module: 1. Remov e the two Phillips PM2.5×3.0 scre ws 1 that secure the modem module to the system board. 2. Lift the modem module 2 aw ay from the system board to disconnect it. 3. Disconnect the modem module cable 3 from the modem module. 4. Remov e t[...]

  • Page 59

    4–2 6 Maintenance and Service Gui de Remo val and replace ment pr ocedur es RT C b at t er y ✎ The R TC battery is included in the Plastics Kit, spare part number 535780-001. Before removing the R TC battery , follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po w[...]

  • Page 60

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 7 USB boar d ✎ The USB board and cable are included in th e Cable Kit, spare part number 536538-001. Before removing the USB board and cable, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect th[...]

  • Page 61

    4–2 8 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Modem modul e cable ✎ The modem module cable is included in th e Cable Kit, spare part number 536538-001. Before removing the modem module cable, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconn[...]

  • Page 62

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–2 9 Heat sin k ✎ The heat sink spare part kit includes replacement thermal material. Before removing the heat sink, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer b[...]

  • Page 63

    4–30 Maintenance and S ervice Guid e Remo val and replace ment pr ocedur es Remov e the heat sink: 1. Disconnect the fan cable 1 from the system board. 2. Follo wing the sequence stamped into the heat sink, loosen the fiv e Phillips PM2.5×9.0 capti ve scre ws 2 that secure the heat sink to the system board. 3. Remov e the heat sink 3 . ✎ Due t[...]

  • Page 64

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–31 ✎ The thermal material must be thoroughly cleaned from the surf aces of the heat sink and the system board each time the heat sink is remov ed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. ■ Thermal pads are used on the Nor[...]

  • Page 65

    4–3 2 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Fa n ✎ The fan spare part kit includes replacement thermal material. ✎ T o properly ventilate the computer , allo w at least 7.6 cm (3 in) of clearance on the left side of the computer . The computer uses an electric fan for v entilation. The fan is controlled by a te[...]

  • Page 66

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 3 Remov e the fan: 1. Remov e the three Phillips PM2.0×3.0 scre ws 1 that secure the fan to the heat sink. 2. Remov e the fan 2 . Re verse this procedure to install the fan.[...]

  • Page 67

    4–34 Mainte nance and Servi ce Guide Remo val and replace ment pr ocedur es Processor ✎ The processor spare part kit includes replacement thermal material. Before removing the processor , follow these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by[...]

  • Page 68

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 5 Remov e the processor: 1. Use a flat-bladed scre wdriv er to turn the processor locking scre w 1 one-half turn counterclockwise, until you hear a click. 2. Lift the processor 2 straight up and remov e it. ✎ When you install the processor, the gold triangle 3 on the proc[...]

  • Page 69

    4–3 6 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es P o wer button boar d Before removing the po wer b utton board and cable, follow these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from [...]

  • Page 70

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 7 Displa y assembly Before removing the display assembly , follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from the computer by f irst unpl ugging the power cord from the A C outlet, [...]

  • Page 71

    4–38 Maint enance and Servi ce Guide Remo val and replace ment pr ocedur es 3. If it is necessary to replace the display bezel or any of the display assembly internal components: a. Remov e the eight rubber scre w cov ers 1 and 2 . ✎ The rubber screw covers 1 on the top edge of the display be zel are larger than the rubber screw covers 2 on the[...]

  • Page 72

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–3 9 c. Flex the inside edges of the top edge 1 , the left and right sides 2 , and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure. d. Remov e the display bezel 4 . 4. If it is necessary to replace the display hinges: a. Remov e the[...]

  • Page 73

    4–40 Maintenance and S ervice Guid e Remo val and replace ment pr ocedur es c. Remov e the display panel from the display enclosure. d. Remov e the six Phillips PM2.0×3.0 scre ws 1 that secure the display hinges to the display panel. e. Remov e the display hinges 2 from the display panel. The display hinges are av ailable using spare part number[...]

  • Page 74

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–41 Sys t e m b o a r d ✎ The system board spare part kit includes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po wer from [...]

  • Page 75

    4–4 2 Maintenance and Service Gui de Remo val and replace ment pr ocedur es Remov e the system board: 1. Disconnect the network cable 1 and the USB board cable 2 from the system board. 2. Release the po wer connector 3 from the clip built into the base enclosure. 3. Position the base enclosure with the rear to ward you. 4. Flex the right side of [...]

  • Page 76

    Remo val and replaceme nt procedur es Maintenance and Se rvice Gui de 4–4 3 P o wer connector cable ✎ The po wer connector cable is included in the Cable Kit, spare part number 536538-001. Before removing the po wer connector cable, follo w these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer .[...]

  • Page 77

    4–44 Maintenance and Serv ice Guide Remo val and replace ment pr ocedur es Netw or k c abl e ✎ The network cable is included in th e Cable Kit, spare part number 536538-001. Before removing the netw ork cable, follow these steps: 1. Shut do wn the computer . 2. Disconnect all external de vices connected to the computer . 3. Disconnect the po we[...]

  • Page 78

    Maintenance and Se rvice Gui de 5–1 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, R OM-based utility that can be used e ven when the operating system is not working or will not load. ✎ Some of the Computer Setup menu items listed in th is section may not be supported by your computer . Pointing de vices are not supp[...]

  • Page 79

    5–2 Maintenance and Serv ice Guide Com puter Setu p Computer Setup menus The menu tables in this section provide an o vervie w of Computer Setup options. ✎ Some of the Computer Setup menu items listed in th is chapter may not be supported by your computer . Fi l e m e n u Select T o do this System Inf or mation ■ View identification inf or ma[...]

  • Page 80

    Com puter S etup Maintenance and Se rvice Gui de 5–3 Security menu ✎ Some of the menu items listed in this se ction may not be supported by your computer . Select T o do this Setup P ass word Enter , change, or delete a setup passw ord. P ower-On P ass word Enter , change, or delete a power-on pass word. P ass word Options ■ Enab le/disable s[...]

  • Page 81

    5–4 Maintenance and Serv ice Guide Com puter Setu p Diagnostics m enu S ystem Configur ation menu ✎ Some of the menu items listed in this se ction may not be supported by your computer . Select T o do this Memor y Chec k Run a comprehensive test on system memory . Select T o do this Language (or press f2 ) Change the Computer Setup language. Bo[...]

  • Page 82

    Maintenance and Se rvice Gui de 6–1 6 Specifications Computer specifications Metric U .S. Dimensions Length 23.24 cm 9.15 in Width 33.60 cm 13.20 in Height (front to back) 3.10 to 3.58 cm 1.22 to 1.41 in W eight 1.99 kg 4.31 lbs Input power Operating v oltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.74 A T emperature Operating (not writing t[...]

  • Page 83

    6–2 Maintenance and Serv ice Guide Spe c ific atio ns 14.1-in displa y specifications Metric U .S. Dimensions Height 20.83 cm 8.2 in Width 27.94 cm 11.0 in Diagonal 35.81 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm F or mat 1366 × 768 Configu[...]

  • Page 84

    Spe cificatio ns Maintenance and Se rvice Gui de 6–3 D VD-ROM dri ve specifications Applicable disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CDEXTRA, P or tfolio , CD-R, CD-R W), CDR, CD-R W , D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , D[...]

  • Page 85

    6–4 Maintenance and Serv ice Guide Spe c ific atio ns S ystem DMA specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller ca n use DMA 1, 2, or 5.[...]

  • Page 86

    Spe cificatio ns Maintenance and Se rvice Gui de 6–5 S ystem memory map specifications Size Memory address System function 640 KB 00000000–0009FFFF Base memor y 128 KB 000A0000–000BFFFF Video memor y 64 KB 000C0000–000CFFFF Video BIOS 64 KB 000E8000–000FFFFF System BIOS 00100000–XFFFFFFF Extended memor y (based on memor y installed) (X+[...]

  • Page 87

    6–6 Maintenance and Serv ice Guide Spe c ific atio ns S ystem interr upt specifications Hard ware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-ke y or Microsoft natural k eyboard IRQ8 System CMOS/real-time clock IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB un iv ersal host controller 293[...]

  • Page 88

    Spe cificatio ns Maintenance and Se rvice Gui de 6–7 S ystem I/O addr ess specifications I/O address (hex) System function (shipping configuration) 000–01F DMA controller 020–021 Progr am interrupt controller 024–025 Progr am interrupt controller 028–029 Prog ram interrupt controller 02C–03D Program interrupt controller 02E–02F Mother[...]

  • Page 89

    6–8 Maintenance and Serv ice Guide Spe c ific atio ns 0C0–0DF Direct memor y access controller 0F0–0F0 Numeric data processor 0200–027F Motherboard resources 3B0–3BB Mobile Intel 4 Series express chipset f amily 3C0–3DF Mobile Intel 4 Series express chipset f amily 400–47F Motherboard resources 4D0–4D1 Programmab le interrupt contro[...]

  • Page 90

    Maintenance and Se rvice Gui de 7–1 7 Scre w listing This chapter provides specif ication and reference inform ation for the scre ws used in the computer . The screws listed in this chapter are av ailable in the Screw Kit, spare part number 535870-001. Phillips P M2. 5×5 . 0 sc r e w Where used: 2 scre ws that secure the switch cover to the comp[...]

  • Page 91

    7–2 Maintenance and Serv ice Guide Sc re w listing Where used: 3 scre ws that secure the keyboard to the computer Where used: 3 scre ws that secure the display assembly to the computer[...]

  • Page 92

    Scr ew listi ng Maintenance and Se rvice Gui de 7–3 Where used: 4 scre ws that secure the displa y bezel to the display assembly Where used: 4 scre ws that secure the displa y panel to the display enclosure[...]

  • Page 93

    7–4 Maintenance and Serv ice Guide Sc re w listing Phillips P M2. 5×3 .0 br oadh ead scre w Where used: 4 scre ws that secure the switch cover to the computer Color Quantity Length Thread Head diameter Black 7 3.0 mm 2.5 mm 7.0 mm[...]

  • Page 94

    Scr ew listi ng Maintenance and Se rvice Gui de 7–5 Where used: 3 scre ws that secure the palm rest to the computer[...]

  • Page 95

    7–6 Maintenance and Serv ice Guide Sc re w listing Phillips P M2. 5×3 .0 scre w Where used: 2 scre ws that secure the switch cover to the computer Color Quantity Length Thread Head diameter Black 11 2.5 mm 3.0 mm 5.0 mm[...]

  • Page 96

    Scr ew listi ng Maintenance and Se rvice Gui de 7–7 Where used: 4 scre ws that secure the speakers to the base enclosure Where used: 2 scre ws that secure the WLAN module to the computer[...]

  • Page 97

    7–8 Maintenance and Serv ice Guide Sc re w listing Where used: 2 scre ws that secure the m odem module to the system board Where used: One scre w that secures the USB board to the base enclosure[...]

  • Page 98

    Scr ew listi ng Maintenance and Se rvice Gui de 7–9 Phillips P M2 .5×6. 0 sc r ew Where used: One scre w that secures the optical drive to the computer Color Quantity Length Thread Head diameter Black 1 6.0 mm 2.5 mm 5.0 mm[...]

  • Page 99

    7–10 Maintenance and Serv ice Guide Sc re w listing Phillips P M2. 0×3. 0 scre w Where used: 2 scre ws that secure the optical drive brack et to the optical driv e Color Quantity Length Thread Head diameter Silver 11 3.0 mm 2.0 mm 4.0 mm[...]

  • Page 100

    Scr ew listi ng Maintenance and Se rvice Gui de 7–11 Where used: 3 scre ws that secure the fan to the heat sink Where used: 6 scre ws that secure the disp lay hinges to the display panel[...]

  • Page 101

    7–12 Maintenance and Serv ice Guide Sc re w listing Phillips P M2. 0×5. 0 sc re w Where used: 2 scre ws that secure the solid-state module to the computer Color Quantity Length Thread Head diameter Silver 2 5.0 mm 2.0 mm 5.0 mm[...]

  • Page 102

    Scr ew listi ng Maintenance and Se rvice Gui de 7–13 Phillips P M2. 5×11. 0 captiv e scre w Where used: One capti ve screw that secures the solid-state module to the computer (the screw is secured to the solid-state module by a C-clip) Color Quantity Length Thread Head diameter Silver 1 11.0 mm 2.5 mm 5.0 mm[...]

  • Page 103

    7–14 Maintenance and Serv ice Guide Sc re w listing Phillips P M2 .0×7 . 0 scre w Where used: 4 scre ws that secure the solid-state module to the solid-state module bracket Color Quantity Length Thread Head diameter Silver 4 7.0 mm 2.0 mm 5.0 mm[...]

  • Page 104

    Scr ew listi ng Maintenance and Se rvice Gui de 7–15 T orx T8M2.5×8. 0 sc r e w Where used: 19 scre ws that secure the top cover to the base enclosure Color Quantity Length Thread Head diameter Black 19 8.0 mm 2.5 mm 5.0 mm[...]

  • Page 105

    7–16 Maintenance and Serv ice Guide Sc re w listing Phillips P M2. 5×9 . 0 sc r ew Where used: One scre w that secures the USB board to the base enclosure Color Quantity Length Thread Head diameter Black 1 9.0 mm 2.5 mm 5.0 mm[...]

  • Page 106

    Scr ew listi ng Maintenance and Se rvice Gui de 7–17 Phillips P M2. 5×9 . 0 captiv e screw Where used: 5 capti ve screws that secure the heat sink to the system board (the scre ws are secured to the heat sink by C-clips) Color Quantity Length Thread Head diameter Silver 5 9.0 mm 2.5 mm 2.0 mm[...]

  • Page 107

    7–18 Maintenance and Serv ice Guide Sc re w listing T orx T8M2.5×6 . 0 sc r ew Where used: 4 scre ws that secure the displa y bezel to the display assembly Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.5 mm 5.0 mm[...]

  • Page 108

    Maintenance and Se rvice Gui de 8–1 8 Connec tor pin assignments Audio -in (microphone) Audio -out (headphone) Pin Signal 1 A udio signal in 2 A udio signal in 3G r o u n d Pin Signal 1 A udio out, left channel 2 A udio out, right channel 3G r o u n d[...]

  • Page 109

    8–2 Maintenance and Serv ice Guide Connec tor pin assi gnments External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Hor izontal sync 14 V er tical sync 15 DDC 2B clock[...]

  • Page 110

    Connec tor pin assi gnments Maintenance and Se rvice Gui de 8–3 HDM I Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2- 4 TMDS data 1+ 5 TMDS data 1 shield 6 TMDS data 1- 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0- 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V [...]

  • Page 111

    8–4 Maintenance and Serv ice Guide Connec tor pin assi gnments RJ- 45 (networ k) Pin Signal 1T r a n s m i t + 2T r a n s m i t - 3R e c e i v e + 4 Unused 5 Unused 6R e c e i v e - 7 Unused 8 Unused[...]

  • Page 112

    Connec tor pin assi gnments Maintenance and Se rvice Gui de 8–5 RJ-11 (modem) Pin Signal 1 Unused 2T i p 3R i n g 4 Unused 5 Unused 6 Unused 7 Unused 8 Unused[...]

  • Page 113

    8–6 Maintenance and Serv ice Guide Connec tor pin assi gnments Univ ersal Serial Bus Pin Signal 1+ 5 V D C 2D a t a 3 Data + 4G r o u n d[...]

  • Page 114

    Maintenance and Se rvice Gui de 9–1 9 P o w er cord set requir em ents The wide-range input feature of the computer permits it to operate from any line v oltage from 100 to 120 volts A C, or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the equip[...]

  • Page 115

    9–2 Maintenance and Serv ice Guide P ower co rd se t re qu i rem en t s Requir ements for specific countr ies and regions Country/region Accredited agency Applicable note number A ustralia EANSW 1 A ustria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA[...]

  • Page 116

    Maintenance and Se rvice Gui de 10–1 10 Recyc lin g Batter y When a battery has reached the end of its useful life, do not dispose of it in general household waste. F ollow the local laws and re gulations in your ar ea for computer battery disposal. Displa y Å W ARN ING: The backligh t contains mer cury . Exer cise cau tion w hen r emov ing and [...]

  • Page 117

    10–2 Maintenance and Serv ice Guide Recycl in g T o disassemble the display assembly , follow these steps: 1. Remov e all scre w cov ers 1 and screws 2 that secure the display b ezel to the display assembly . 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengag[...]

  • Page 118

    Recycl in g Maintenance and Se rvice Gui de 10–3 4. Disconnect all display panel cables 1 from the display in verter , and then remov e the in verter 2 . 5. Remov e all scre ws 1 that secure the display panel a ssembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly[...]

  • Page 119

    10–4 Maintenance and Serv ice Guide Recycl in g 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight co[...]

  • Page 120

    Recycl in g Maintenance and Se rvice Gui de 10–5 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Å W ARN ING: The backligh t contains mer cury . Exer cise cau tion w hen r emov ing and handling the backlight , to av oi d damaging this componen t and causing e xposur e to the mer c ury . 18. Remov [...]

  • Page 121

    10–6 Maintenance and Serv ice Guide Recycl in g 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24. Re[...]

  • Page 122

    Maintenance and Se rvice Gui de Index -1 Inde x A AC adapter, spare part number 3–10 , 3–11 antenna disconnecting 4–19 illustrated 3–6 locations 2–1 audio, product description 1–1 audio-in jack connector pinout 8–1 location 2–7 audio-out jack connector pinout 8–1 location 2–7 B base enclosure, spare part number 3–5 , 3–12 ba[...]

  • Page 123

    Inde x-2 Mainte nance and Servi ce Guide display components illustrated 2–2 recycling 10–1 spare part numbers 3–6 display hinges illustrated 3–6 , 3–12 removal 4–39 spare part number 3–6 , 3–12 display inverter, removal 10–3 display panel cable illustrated 3–6 , 3–13 spare part number 3–6 , 3–13 display panel, product desc[...]

  • Page 124

    Maintenance and Se rvice Gui de Index -3 microphone illustrated 3–6 location 2–2 product description 1–1 microphone jack connector pinout 8–1 location 2–7 model name 3–1 , 4–5 modem jack connector pinout 8–5 location 2–9 modem module removal 4–24 spare part number 3–4 , 3–12 , 4–24 modem module cable illustrated 3–7 remo[...]

  • Page 125

    Inde x-4 Mainte nance and Servi ce Guide R recycling battery 10–1 display components 10–1 removal/replacement preliminaries 4–1 procedures 4–5 right-side components 2–9 RJ-11 jack connector pinout 8–5 location 2–9 RJ-45 jack connector pinout 8–4 location 2–8 RTC battery illustrated 3–9 removal 4–26 spare part number 4–26 Rub[...]