HP (Hewlett-Packard) 470 series manual

*Q7011-90211* *Q7011-90211* Q7 011-90 211 T ri-color North Ameri ca, Latin A merica , Asia P acifi c #9 5 or #9 7 T ri-color W estern Eur ope #34 3 or #344 T ri-color Ea stern E urope , Rus sia, Mi ddle East , Afri ca, Japan #13 5 or #134 T ri-color China, Indi a #8 55 or #8 57 Gra y W orld wide #100 Print cartridge selection numbers Print ed in th[...]

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Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are se[...]

recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. This HP product contains lead in the solder, which may require special handling at the end of its life. Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicat[...]

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Contents 1 Welcome ....................... ........................................ .............................. ...................3 Finding more information .......... ........... ............ .............. ................. ................. ......3 Printer parts ............... ................. .................. ..................... .....[...]

6 Troubleshooting ........ ............. ........... .......... .............. ........... ............. .......... .......49 Printer hardware problems ... ........... ................ ................... .................. ...............49 Printing problems .............. ....................................... ...................................[...]

1 Welcome Thank you for purchasing an HP printer! With your new printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software and explore the onscreen Printer Help. See Inst[...]

After you have installed the HP Photosmart printer software on your computer, you can view the onscreen Help: ● Windows PC : From the Start menu, select Programs (in Windows XP, select All Programs ) > HP > HP Photosmart 470 Series > Photosmart Help . ● Macintosh : Choose Help > Mac Help in the Finder, then choose Library > HP Ph[...]

Inside front of printer 1 In tray : Load paper here. 2 In tray extender : Pull out to support paper. 3 Paper-width guide : Move to width of current paper to position the paper properly. 4 Remote control infrared port : This port is used by the remote control to communicate with the printer. Be sure to open the Out tray before using the remote contr[...]

Indicator lights 1 Memory Card light : Flashing if the printer is accessing the memory card, or solid if the printer has finished accessing the card and is ready to print. 2 On light : Green if the printer is on, green and flashing if the printer is busy, or red and flashing if the printer requires attention. 3 Print light : Green if the printer is[...]

Printer screen 1 Selection check mark : Indicates a selected photo or album. 2 Keyword/All photos/Mode : Indicates the keyword assigned to the currently selected photos, All photos if the selected photos are not assigned a keyword, or the mode, such as Panoramic mode . 3 Number of photos selected : Displays the number of photos currently selected. [...]

Video clip 1 Video clip : Displays this icon only when a video clip appears on the printer screen. Internal battery compartment 1 Cover of the battery compartment : Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. 2 HP Photosmart Internal Battery : A fully-charged battery has sufficient charge to p[...]

Remote control 1 On : Turn the printer on or off. 2 Menu : Access the printer menu. 3 Select Photos arrows : Scroll through photos on a memory card or the printer hard drive, or navigate menus. Press OK to select a photo, menu, or menu option. 4 Zoom : Increase or decrease the zoom level. 5 Rotate : Rotate the currently selected photo. 6 Slide show[...]

Installing the battery for the remote control 1. Remove the battery compartment cover from the back of the remote control. 2. Insert the supplied battery as shown with the + side up. 3. Slide the cover back into place. Available accessories There are several accessories available for the printer that enhance its portability for printing anywhere, a[...]

To navigate the printer menu: ● Press Select Photos or to scroll through the menu options displayed on the printer screen. Menu items that are not accessible are grayed out. ● Press OK to open a menu or select an option. ● Press Cancel to exit the current menu. Printer menu structure ● Slide show – Play currently selected slide show : Sel[...]

● Transfer – Transfer to external : Select this option to transfer photos from an inserted memory card or the printer hard drive to a device connected to the camera port on the front of the printer. – Transfer to internal : Select this option to transfer photos from an inserted memory card or from a device connected to the camera port on the [...]

visibility option. Select Visible to all or Not visible . When Not visible is selected, only devices that know the device address can print to it. – Security level : Select Low (default) or High . The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer passkey. The High setting does require [...]

Keyword menu Press Keyword on the printer control panel or the remote control to access the keyword menu. Note You can assign up to 10 ke ywords to each photo stored on the printer hard drive. The Keyword icon appears to indicate that the photo has an assigned keyword. To navigate the keyword menu: ● Press Select Photos or to scroll through the m[...]

2 Getting ready to print Before you can begin printing, there are three easy procedures you need to become familiar with: ● Loading paper ● Inserting print cartridges ● Inserting memory cards You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to choose the right paper for your print job an[...]

search box enter lightfastness or permanence and then press E NTER . Click the topic you want to review. To keep your paper in good condition for printing: ● Store the photo paper in its original packaging or in a resealable plastic bag. ● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a plastic bag and gently[...]

Paper type How to load 4. Open the Out tray to prepare for printing. Inserting print cartridges HP provides different types of print cartridges so you can choose the best cartridge for your project. The cartridge numbers you can use with this printer vary by country/ region and appear on the back cover of this printed guide. HP Vivera Inks deliver [...]

Do not touch here Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into p[...]

In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. When you are not using a print cartridge (continued) HP Photosmart 470 series User's Guide 19[...]

Inserting memory cards After you have taken pictures with a digital camera, you can remove the memory card from the camera and insert it into the printer to view and print your photos. The printer can read the following types of memory cards: CompactFlash ™ , Microdrive, Memory Sticks, MultiMediaCard ™ , Secure Digital ™ , and xD-Picture Card[...]

Memory card How to insert the memory card Microdrive ● Front label faces up, and if the label has an arrow, the arrow points toward the printer ● Edge with metal pinholes goes into the printer first MultiMediaCard ● Angled corner is on the right ● Metal contacts face down Secure Digital ● Angled corner is on the right ● Metal contacts f[...]

Memory card How to insert the memory card xD-Picture Card ● Curved side of card points toward you ● Metal contacts face down Removing a memory card Wait until the Memory Card light stops flashing, then gently pull the memory card to remove it from the printer. Caution Do not pull out a memory card while the Memory Card light is flashing. A flas[...]

3 Printing without a computer The printer lets you print amazing photos without even going near a computer. After setting up the printer using the instructions in the HP Photosmart 470 series Setup Guide refer to these steps for start-to-finish printing. Getting your photos from camera to printer Use these steps for start-to-finish printing in minu[...]

Use these steps for start-to-finish printing in minutes! Step 6 Get creative! See Getting creative . Step 7 Improve the quality of your photos See Improving the quality of your photos . Step 8 Print your photos See Printing your photos . Chapter 3 (continued) 24 HP Photosmart 470 series[...]

Deciding which photos to print You can view photos on the printer screen or a TV. For information about connecting to a TV, see Connecting to other devices . Note If you are viewing photos on a TV, use the remote control that came with the printer. To view photos Do this Folder view 1. Insert a memory card or view photos on the printer hard drive. [...]

To view photos Do this 4. Use the Select Photos arrows to scroll through the photos and highlight the photo you want to view. 5. Press Zoom + to view the photo. Press Zoom + again to magnify the photo, or Zoom – to decrease the magnification. 6. To change back to the nine at a time view, press Zoom – until nine photos display. In a continuous s[...]

To view photos Do this 5. Press Select Photos or to select a keyword, then press OK . To view photos by keyword 1. View photos on the printer hard drive. 2. Press Keyword . 3. Select View photos by keyword , then press OK . 4. Press Select Photos or to select a keyword or one of the other keyword options, then press OK . On a TV Connect the printer[...]

If you want to… Do this 2. Press OK to select the photo you want to print. 3. Press OK again, then select Select multiple print copies . 4. Press Select Photos or to increase or decrease the number of copies, then press OK . 5. Press Print . Print several photos 1. Insert a memory card or view photos on the printer hard drive. 2. Use the Select P[...]

If you want to… Do this Note 2 Not all video file formats are supported by this printer. For a list of supported video file formats, see Printer specifications . Print photos in panoramic mode Note Panoramic mode is not supported when printing from a digital camera connected to the camera port on the front of the printer with a USB cable. To crea[...]

If you want to… Do this Panoramic mode to continue printing with a normal 3:2 aspect ratio. To turn off Panoramic mode, repeat steps 2 through 4, and then select Off and press OK . Print photo stickers Load a single sheet of photo sticker paper at a time. Note The photo stickers feature is not available in all countries/regions. 1. Insert a memor[...]

Improving the quality of your photos The printer provides a variety of preferences and effects that can improve the quality of your printed photos. The settings do not change your original photo. They only affect printing. Problem and solution How to do it Red-eye in flash photos Red-eye removal Remove the red-eye effect that mars some photos taken[...]

Problem and solution How to do it Improve the quality of printed video clips. Print times can be slower when the preference is turned on. 3. Select Video enhancement , then press OK . 4. Select On , then press OK . Getting creative The printer provides a variety of tools and effects that let you use your photos in creative ways. The settings do not[...]

Things to try Do this 5. Press the Select Photos or to select a piece of clipart, then press OK . 6. Press Zoom + or – to change the size of the clipart, use the Select Photos arrows to move the clipart, then press OK . 7. Press OK , select Yes , the press OK again to save a copy of the photo and clipart as a new image. Add greetings 1. Highlight[...]

Printing your photos Printing your photos involves three steps: selecting a layout, setting print quality, and selecting a print method. Selecting a layout You can select from several print layouts. Layout options Do this 1. Press Menu . 2. Select Tools , then press OK . 3. Select Change layout , then press OK . 4. Use the Select photos arrows to s[...]

Selecting a print method The printer lets you print from a memory card, from a digital camera or HP iPod, or directly from the printer hard drive. To print from a... Do this Memory card Print digital photos that are stored on a memory card. The photos can be unmarked or camera-selected (Digital Print Order Format, or DPOF). Printing from a memory c[...]

To print from a... Do this sure your images and your HP iPod meet the following requirements: ● The images you copy to the HP iPod must be in JPEG format. ● Make sure the HP iPod is formatted in Windows (FAT 32 file structure). The HP iPod defaults to the Windows file structure. To check if your HP iPod was formatted for Windows, go to Settings[...]

To print from a... Do this are read. Then the photos appear on the printer screen. 2. Select the photos you want to print and press Print . For more information on selecting and printing photos, see Selecting photos to print . If you are unable to print to the HP Photosmart printer using your HP iPod, please contact HP Customer Care. See HP Custome[...]

Chapter 3 38 HP Photosmart 470 series[...]

4 Getting connected Use the printer to stay connected to other devices and to family and friends. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need What this lets you do USB ● A Universal Serial Bus (USB) 2.[...]

Connection type and what you need What this lets you do If the printer came with this accessory or you have purchased it separately, see the accompanying documentation. For more information on Bluetooth wireless technology and HP, go to www.h p. c o m/ go/bluetooth . the Bluetooth printer menu options as needed. See Printer menu . The adapter is no[...]

Connecting through HP Instant Share Use HP Instant Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. The printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use HP Instant Share and do not have all the[...]

Chapter 4 42 HP Photosmart 470 series[...]

5 Maintaining and transporting the printer The printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Backing up data on the printer hard drive Periodically you should back up the data on [...]

Automatically cleaning the print cartridge If you notice white lines or single-color streaks on the photos you print, the print cartridge may need to be cleaned. Do not clean the cartridge more often than necessary, since cleaning uses up ink. 1. Press Menu . 2. Select Tools , then press OK . 3. Select Clean cartridge , then press OK . 4. Following[...]

Aligning the print cartridge The first time you install a print cartridge in the printer, the printer aligns it automatically. However, if colors in the printouts are misaligned, or if the alignment page does not print correctly when you install a new print cartridge, use the following procedure to align the print cartridge. 1. Press Menu . 2. Sele[...]

– The check marks verify that the print cartridge is installed correctly and functioning properly. – If an “x” appears to the left of any of the bars, align the print cartridge again. If the “x” still appears, replace the print cartridge. Storing the printer and print cartridges Protect the printer and print cartridges by storing them p[...]

In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector might be included with the printer. ● Keep all unused print cartridges in their original sealed packages until they are needed. Store print cartr[...]

Transporting the printer It is easy to transport and set up the printer almost anywhere. Take it with you on vacations and to family gatherings and social events to instantly print and share photos with family and friends. To make it even easier to print on the go, you can purchase these accessories: HP Photosmart Internal Battery : Power the print[...]

6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● Printer hardware problems ● Printing problems ● Bluetooth printing problems ● Error messages Fo[...]

The On light flashed amber briefly after I turned the printer off. Solution This is a normal part of the power-down process. It does not indicate a problem with the printer. The On light is flashing amber. Cause A printer error has occurred. Try the following solutions. Solution ● Check the printer screen for instructions. If you have a digital c[...]

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover[...]

The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge. Solution ● Open the battery compartment cover. Remove the battery and reinstall it. For more information on how to install the battery, see the documentation that came with the battery. ● Check that the printer power cord is securely connected to bo[...]

● If you are using the printer in an extremely high or low humidity environment, insert the paper as far as it will go into the In tray, and load one sheet of photo paper at a time. ● If you are using photo paper that is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. [...]

● If you cannot grasp the edge of the jammed paper to remove it, try the following: – Turn off the printer. – If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. – If the optional HP Photosmart Internal Battery is installed in[...]

Print quality is poor. Solution ● The print cartridge may be running out of ink. Check the ink level from the printer menu. Press Menu , select Tools , press OK , then select Cartridge status . Replace the cartridge if necessary. For more information, see Inserting print cartridges . ● If you used the Zoom button on the printer control panel to[...]

– Select Visibility , then press OK . – Select Visible to all , then press OK . ● Bluetooth Security level may be set to High . Change this setting to Low as follows: – Press Menu to display the printer menu. – Select Bluetooth , then press OK . – Select Security level , then press OK . – Select Low , then press OK . ● The Passkey ([...]

Error messages Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at ww w.hp.c om/support . The following error messages may appear on the printer screen. Follow the instructions to resolve the problem. Error message: Paper jam. Clear jam then press OK. Solution To clear a paper jam, [...]

Error message: Cartridge service station is stuck. Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station: 1. Open the print cartridge door. 2. Gently push th[...]

7 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft ® Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac ® OS X 10.2.3, 10.3[...]

Printer specifications Category Specifications Connectivity USB 2.0 full-speed : Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional; Mac OS X 10.2.3, 10.3.x and later PictBridge : Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional; Mac OS X 10.2.3, 10.3.x and later Bluetooth : Microsoft Windows 98, 2000[...]

Category Specifications A6 cards 105 x 148 mm (4.1 x 5.8 inches) L-size cards 90 x 127 mm (3.5 x 5 inches) L-size cards with tab 90 x 127 mm with 12.5 mm tab (3.5 x 5 inches with 0.5 inch tab) 2L-size cards 127 x 178 mm (5 x 7 inches) Media types Photo paper Cards: index, Hagaki, A6, L-size, 2L-size Avery C6611 and C6612 photo sticker paper Memory [...]

Category Specifications Note See the back cover of this book for the print cartridge numbers, or open the printer Toolbox. USB 2.0 full-speed support Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.2.3, 10.3.x and later HP recommends that the USB cable be less than 3 meters (10 feet) in length Video file format[...]

8 HP Customer Care Note The name of HP's support services may vary by country/region. If you have a problem, follow these steps: 1. Check the documentation that came with the printer. – Setup Guide : The HP Photosmart 470 series Setup Guide explains how to set up the printer and print your first photo. – User's Guide : The HP Photosma[...]

North A meri ca: Call 1-800-HPINVENT (1-800-474-6836). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Western Europe: Customers in Austria, Belgium,[...]

A Installing the software The printer comes with optional software you can install on a computer. After using the Setup Guide instructions to set up the printer hardware, use the instructions in this section to install the software. Windows users Macintosh users Important: Do not connect the USB cable until you are prompted. Note During software in[...]

● Create : Easily create album pages, cards, calendars, panoramic photos, CD labels, and more. ● Share : Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail. ● Back-up : Make back-up copies of your photos to store and save. Express This option installs software to operate your pri[...]

A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer . 2. For software products, HP's limited warranty applies only to a f[...]

Appendix B 68 HP Photosmart 470 series[...]

Index Symbols/Numerics 9–up view 25 A accessories 10, 48 adaptive lighting 31 aligning print cartridges 17, 45 alignment page 45 antique coloration 32 B backing up data 43 batteries compartment 8 digital camera 35 model 10 black-and-white photos 17 Bluetooth connecting to printer 39 menu settings 10 troubleshooting 55 wireless printer adapter 10 [...]

PictBridge cameras 35 print cartridges aligning 45 choosing 17 cleaning 44 ink level, checking 17 inserting 17 replacing 17 storing 18, 46 testing 44 printer accessories 10, 48 cleaning 43 connecting 39 documentation 3 error messages 57 menu 10 parts 4 power problems 51 specifications 60 storing 46 transporting 48 warnings 4 printer hard drive back[...]

Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ● This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the F[...]

*Q7011-90211* *Q7011-90211* Q7 011-90 211 T ri-color North America , Latin Amer ica, Asia P acif ic #95 or #9 7 T ri-color W estern E u rope #34 3 or #344 T ri-color Ea stern E urope , Russi a, Middle E ast , Afr ica, Japan #13 5 or #134 T ri-color China, Indi a #85 5 or #85 7 Gra y W orld wide #100 Print cartridge selection numbers Print ed in the[...]