HP (Hewlett-Packard) 500 manual

HP Omnibook 500 (FA) Corporate Evaluator’s Guide[...]

2 Corporate Evaluator’s Guide Notice This manual and any examples containe d herein are pr ovided “as is” and are subject to change without n otice. Hewlett-Packard Company makes no warranty of a ny kind with regard to this manual, inclu ding, but not li mited to, the implied warranties of merchantability and fitness for a particula r purpose[...]

Corporate Evaluator’s Guide 3 Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or lar ger telecommunications line cord to connect a modem to the telephone wall jack. When using your computer with a telep hone connectio n, always follow ba sic safety precautions to red uce the risk of fire , electric shock, an d[...]

4 Corporate Evaluator’s Guide Operating system and softwa re applications by Microso ft are licensed to you under the Microsoft License Agreement co ntained in the Microsoft documentation or displayed on your screen wh en Microsoft Software Products are launc hed. Other n on-HP Softwa re and Operating Systems are covere d by the appro priate vend[...]

Corporate Evaluator’s Guide 5 U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Gover nment, the restrictions set forth in FAR 52.227 -19(c)(1- 2) (June 19 87) Hewlett-Packard Company, 3 000 Hanove r Street, Palo Alto, CA 9 430[...]

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Corporate Evaluator’s Guide 7 Contents Getting Started with Your HP Noteb ook ..................................................................... 13 Taking Inventory......................................................................................................... 14 What’s in the Box? ...................................................[...]

8 Corporate Evaluator’s Guide To lock the har d disk drive.................................................................................... 46 Working in Comfort with a Noteboo k PC .................................................................. 47 Taking Care of Y our Computer ...............................................................[...]

Corporate Evaluator’s Guide 9 To replace a plug-in module.................................................................................. 86 To insert or remove a CD or DVD ........................................................................ 89 To play DVD movies ..............................................................................[...]

10 Corporate Evaluator’s Guide To install audio supp ort ....................................................................................... 123 To install modem support.................................................................................... 123 To install 3Com 10/100 Mini PCI Ethernet adapter sup port ............................[...]

Corporate Evaluator’s Guide 11 To install the Intel® SpeedStep™ Technology Ap plet ....................................... 161 To install the Euro Key patch .............................................................................. 161 To create NT 4.0 profiles for docked and u ndocked con figurations ................... 162 Troubleshootin[...]

12 Corporate Evaluator’s Guide Reference Informatio n ................................................................................................. 209 Hardware Specifications ........................................................................................... 210 Modem Reference Information ............................................[...]

Corporate Evaluator’s Guide 13 Getting Started with Your HP Notebook[...]

Getting Started with Your HP Notebook Taking Inventory 14 Corporate Evaluator’s Guide Taking Inventory Congratulations! Yo ur notebook computer sets a new standa rd in personal computing. Although compact and e asy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has [...]

Getting Started with Your HP Notebook Taking Inventory Corporate Evaluator’s Guide 15 To buy accessories You can buy a ccessories for you r computer online. Fo r the latest accessories and options, visit the HP Notebook web site (www.h p.com/notebooks). HP currently offe rs plug-in modules an d other accessories, such as the followi ng: • AC ad[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer 16 Corporate Evaluator’s Guide Identifying Parts of the Computer Front View 1. Wireless on-off button and indicator light (on certain models). 2. Left and right One-Touch buttons (programmabl e). 3. Sleep button. Suspends and resumes operation. 4. Keyboard status lights: Caps[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer Corporate Evaluator’s Guide 17 Back View 18. Universal serial bus ports (USB). 19. Infrared port (on certain models). 20. External monitor port. 21. Modem port (on certain models). 22. LAN port (on certain models). 23. AC adapter jack. 24. Kensington lock slot (security conne[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer 18 Corporate Evaluator’s Guide Bottom View 26. Hard disk drive retaining screw . 27. RAM cover. 28. Docking port. 29. Main battery. 30. Main battery latch.[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer Corporate Evaluator’s Guide 19 Status Lights The main status lights report power and batt ery status and drive activity. 1. Power mode . • On: the computer is on (e ven if the display is o ff). • Blinking: the computer is in Stand by mode. (Steady amber light on s ome mod[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer 20 Corporate Evaluator’s Guide The keyboard status lights , located above th e keyboard, indicate the state s of the keyboard locks. 1. Caps Lock . Caps L ock is active. 2. Num Lock . N um Lock is active (Fn+F9). (The Keypad Lock must also be on to use the embedded keypad.) 3[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer Corporate Evaluator’s Guide 21 Expansion Base – Front 1. Doc king co nnector . 2. Status panel. 3. Status panel button. 4. Speaker (one on each side). 5. Left plug-in module bay . Can contain a CD-ROM or DVD drive, floppy disk drive , secondary batter y, or other plug-in mo[...]

Getting Started with Your HP Notebook Identifying Parts of the Computer 22 Corporate Evaluator’s Guide Expansion Base – Back 15. Universal serial bus ports (USB). 16. S-video (TV out) port. 17. Serial port (COM1). 18. Parallel port (LPT1). Use this port for a parallel printer or other parallel devic e. 19. External monitor port. 20. PS/2 mouse [...]

Getting Started with Your HP Notebook Setting Up Your Computer Corporate Evaluator’s Guide 23 Setting Up Your Computer WARNING Improper use of ke yboards and o ther input devices ha s been associate d with ergonomic injury. F or information ab out reducing your risk, see Working in Comfort in th e online HP Library, or visit our ergonomi cs web s[...]

Getting Started with Your HP Notebook Setting Up Your Computer 24 Corporate Evaluator’s Guide 2. Insert the fro nt end of the battery into the battery compartment on the bottom of the computer, then press the back end in until it clicks into place. To remove the ba ttery 1. Do one o f the following: • Plug in the AC ada pter. • Press the blue[...]

Getting Started with Your HP Notebook Setting Up Your Computer Corporate Evaluator’s Guide 25 Step 2: Connect AC power CAUTION Use only the HP AC adapter included wi th your computer (or other appr oved adapter). Using any other A C adapter cou ld damage the com puter and may void your warranty (see the warranty statement in this manual). Importa[...]

Getting Started with Your HP Notebook Setting Up Your Computer 26 Corporate Evaluator’s Guide Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step . Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1. Make sure the telepho ne line is an analog lin e, sometimes[...]

Getting Started with Your HP Notebook Setting Up Your Computer Corporate Evaluator’s Guide 27 Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The c omputer then boots u p, and Windows st arts au tomat icall y. Hint If your computer does not turn on when operating on battery powe r, the battery may be out of power.[...]

Getting Started with Your HP Notebook Setting Up Your Computer 28 Corporate Evaluator’s Guide Step 6: Register your notebook Be sure to register your computer. Registering is free a nd fast, and ens ures you will receive quicker, more pe rsonalized suppo rt. The information you provide du ring registration allows us to provide you with better pro[...]

Getting Started with Your HP Notebook Setting Up Your Computer Corporate Evaluator’s Guide 29 What to do next Here are a few thing s you may want to try at this poi nt: • If you’re not familiar with the version of Windows installed on your computer, click Start , Help (Windows 9 8 or 2000) o r Star t, Tour Windows XP, or che ck the W indows m[...]

Getting Started with Your HP Notebook Setting Up Your Computer 30 Corporate Evaluator’s Guide To connect the floppy disk drive If you don’t have an expansi on base, you ca n connect the flop py disk drive to a USB port. • Connect the F210 1A USB floppy ca ble directly to the flopp y drive and to the USB port. If you have an expansion base, yo[...]

Corporate Evaluator’s Guide 31 Basic Operation[...]

Basic Operation Operating Your Computer 32 Corporate Evaluator’s Guide Operating Your Computer You can start and stop your computer using its blue sleep b utton. Howeve r, at certain times you may want to use other methods to start or stop the computer—de pending on power consider ations, types of active con nections, and start- up time. To tur[...]

Basic Operation Operating Your Computer Corporate Evaluator’s Guide 33 To reset the computer Occasionally, you may find that Wi ndows or the computer has stoppe d respondin g, and will not let you turn the c omputer off. If this happens, try the f ollowing in the or der listed. • If possible, shu t down Win dows: Windo ws 98 or 2000: press CTRL[...]

Basic Operation Operating Your Computer 34 Corporate Evaluator’s Guide To change the boot device The computer normally boots from its intern al hard disk. Y ou can also bo ot the computer from a floppy disk d rive connected to a USB port, an exte rnal drive in an expansion bas e module bay, or an inter nal network interface card (NIC). 1. Click S[...]

Basic Operation Operating Your Computer Corporate Evaluator’s Guide 35 You can use Mous e in Control Panel to customize the operation of your computer’s pointing stick: you can c hange the left, right, and scroll button actions, double-click speed, pointer speed, and more. Moving and selecting 1. Place your han ds in a normal typing position . [...]

Basic Operation Operating Your Computer 36 Corporate Evaluator’s Guide To use the Fn hot keys The combination of the F n key plus anothe r key creates a hot key —a shortcut key sequence—for vari ous system controls. To use a hot key, press and ho ld Fn, pres s the appropriate secon d key, then release b oth keys. This hot key Does this Fn+F1 [...]

Basic Operation Operating Your Computer Corporate Evaluator’s Guide 37 To use the One-Touch buttons Your computer includes t wo One-Touc h buttons that can st art any application or o pen a document or web site with a s ingle press. • Press the One-To uch button to open the corr esponding ap plication, document, or web site. 1. Left One-Touch b[...]

Basic Operation Operating Your Computer 38 Corporate Evaluator’s Guide To use the Windows and Applications keys The Windows key brings u p the Windo ws Start menu. This is the same as clicking t he Start button on the tas kbar. The Applications key brings up the s hortcut menu for the c urrent application. T his is the same menu that appears when[...]

Basic Operation Operating Your Computer Corporate Evaluator’s Guide 39 To use the ALT GR key Non-U.S. keyb oards have an ALT GR key to the ri ght of the space bar. This is a shift ke y that provides access to ce rtain special keyboard characters. • For a character in the lower-right co rner of a key, press and hol d ALT GR to type the character[...]

Basic Operation Operating Your Computer 40 Corporate Evaluator’s Guide Using an external m onitor If you want, yo u can attach an external monitor to your computer. See “T o use an external monitor“ on pa ge 97. To adjust the volume From the computer • To increase the volume, pres s the rear half o f the volume control o n the right side o [...]

Basic Operation Operating Your Computer Corporate Evaluator’s Guide 41 To change computer settings for a presentation When you s how a presentation to an audience, yo u’ll often want to a djust some of your video and po wer settings for t he show. Yo u can easily do this with HP Presentation Ready, an application that aut omatically adjusts you[...]

Basic Operation Operating Your Computer 42 Corporate Evaluator’s Guide To use a multimedia expansion base The multimedia expansion base pro vides connections for peripheral devices that you can leave in place whenever you remove the computer fr om your desk. Instead of disconnecting and reconnecting the devices, you can simply und ock and dock th[...]

Basic Operation Securing Your Computer Corporate Evaluator’s Guide 43 Securing Your Computer To set up password protection You can protec t your computer from access b y another user whe n you set up password protection, which is available through Wind ows and through the BIOS Setup utility. For complete protection, set passwo rds in Wind ows and[...]

Basic Operation Securing Your Computer 44 Corporate Evaluator’s Guide Windows XP 1. Click Start, Control Pa nel, User Accou nts, then select your accou nt. 2. Click Create a Password, then set the passw ord. 3. Click Start, Control Pa nel, Performance and Maintenance , Power Optio ns. 4. On the Adva nced tab, select the optio n to prompt for a pa[...]

Basic Operation Securing Your Computer Corporate Evaluator’s Guide 45 The expansion base also includes a secu rity connector. W hen the expansio n base is secured in this way, yo u will not be able to use the emergency undoc k latch. To furt her prevent the computer fr om being undocked while the expansio n base is secured, add a password for und[...]

Basic Operation Securing Your Computer 46 Corporate Evaluator’s Guide To lock the hard disk drive The computer enables you to lock its internal har d disk drive to help keep your information secure. Har d disk drive lock does not protect a second hard disk drive installed in an expa nsion base m odule bay . CAUTION When you enable har d disk driv[...]

Basic Operation Working in Comfort with a Noteboo k PC Corporate Evaluator’s Guide 47 Working in Comfort with a Notebook PC WARNING Improper use of ke yboards and o ther input devices ha s been associate d with ergonomic injury. F or more informatio n about reducin g your risk, visit our ergonomics web site at www.hp.c om/ergo—or see Wo rking i[...]

Basic Operation Working in Comfort with a Noteboo k PC 48 Corporate Evaluator’s Guide Using Your Mobile C omputer • Position the computer so you r wrists and ha nds are in a neut ral position. You r wrists should be as straight as possible and should not ha ve to bend sideways or more than 10 degrees up or down. If your n otebook computer d oes[...]

Basic Operation Taking Care of Your Computer Corporate Evaluator’s Guide 49 Taking Care of Your Computer Use the following recommendations to maintain your computer du ring everyday use a nd prevent potential physical damage or data loss. To protect your hard disk drive Hard disk driv es, as well as other intern al components, are not inde struct[...]

Basic Operation Taking Care of Your Computer 50 Corporate Evaluator’s Guide To safeguard your data • Do not use the pointing stick or activate any other device that interr upts operation while the system is starting or stopping . • Back up your wo rk regularly. Copy files t o floppy, tape, CD-R, or network drives. • Use a virus-scanni ng pr[...]

Basic Operation Taking Care of Your Computer Corporate Evaluator’s Guide 51 To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not us e an excessively wet cloth, a nd take care to keep water out o f the case. • Do not use abr asive cleaners, especially [...]

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Corporate Evaluator’s Guide 53 Batteries and Power Management[...]

Batteries and Power Management Managing Pow er Consumption 54 Corporate Evaluator’s Guide Managing Power Consumption When you’re running you r computer on battery p ower, you will wa nt to maximize operating time without compromising perf ormance. Your computer is designed to help you reduce po wer consumption and e xtend battery life without n[...]

Batteries and Power Management Managing Pow er Consumption Corporate Evaluator’s Guide 55 CAUTION Make a habit of saving yo ur work before allowing your computer to enter St andby mode. If power is interrupte d while the computer is in S tandby mode, any information that was not saved will be lo st. The computer can also enter Hibernate mode if b[...]

Batteries and Power Management Managing Pow er Consumption 56 Corporate Evaluator’s Guide Managing CPU power If your computer contains a multispeed processor with Intel SpeedStep Technology, the taskbar in Win dows 98 or 2000 contains an Intel SpeedSte p Technology icon . This feature enables the pr ocessor to automatically switch to lower, power[...]

Batteries and Power Management Managing Pow er Consumption Corporate Evaluator’s Guide 57 To manage power manually In addition to allowin g the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenev er you need to. Power mode Does this… Use when… To enter this mode… Standby M[...]

Batteries and Power Management Using Battery Powe r 58 Corporate Evaluator’s Guide Using Battery Power To check battery status The computer contains one battery: the main battery. An expansi on base can contai n one or two seconda ry batteries in the module bays. From the batt ery charge light The main battery charge light on the front of the com[...]

Batteries and Power Management Using Battery Powe r Corporate Evaluator’s Guide 59 On the battery 1. Remove the battery from the computer (see “Step 1: Install the battery“ on page 23) or from the expansio n base. 2. Press the contact pad on the back of the battery. The number of lights that turn on indicates the remaining charge (each light [...]

Batteries and Power Management Using Battery Powe r 60 Corporate Evaluator’s Guide To get the longest o perating time, wait until the battery’s ch arge is below 50% before recharging, the n charge it fully (1 00%). Charging can take up to ap proximately 2 hours. You can contin ue working while the battery charges. A fully charged battery can op[...]

Batteries and Power Management Using Battery Powe r Corporate Evaluator’s Guide 61 • If you work with an application that uses the serial port o r an I/O PC Card, e xit the application when you finish using it. • Install another battery—see “To use additional batteries“ o n page 60. • If your main battery is rated at 14 .8 volts (chec[...]

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Corporate Evaluator’s Guide 63 Modem and Network Connections[...]

Modem and Network Co nnections Using the Modem 64 Corporate Evaluator’s Guide Using the Modem If your computer has a mode m port, you can connect yo ur modem to a telephone line a nd communicate with other computers throughout the world. You can explo re the Internet, send and receive e -mail messages, and use your computer to se nd and receive f[...]

Modem and Network Co nnections Using the Modem Corporate Evaluator’s Guide 65 2. Connect the telepho ne cord to the built-in modem. 3. Plug the other end of the ph one cord into a telephone jack. If the plug on the phone cord doesn’t fit the jack, you may need to use an adapter. 4. Check your modem’s cou ntry or region sett ings: • Windows [...]

Modem and Network Co nnections Using the Modem 66 Corporate Evaluator’s Guide For example, if you are dialin g from Italy and fail to con nect to your serv er or cancel the connection, you must wait one minute before dialing t hat number again. If yo u dial before then, y ou will get an error message that says “delay.” After the fou rth faile[...]

Modem and Network Co nnections Using the Modem Corporate Evaluator’s Guide 67 For Windo ws 98 or 2 000, when yo u are successfully con nected to the Internet, you’ll see a connect icon (tw o connected computers) in the taskbar. Fo r Windows XP, to display an icon for your c onnection, ope n Network Co nnections in Control Panel, right-click the[...]

Modem and Network Co nnections Using the Modem 68 Corporate Evaluator’s Guide To change your modem settings The modem is already set up to be c ompatible with telephone systems and modems in most areas. However, in s ome situations, you may have to change modem settings to match local conditions. If you have questions ab out local requirements, c[...]

Modem and Network Co nnections Using the Modem Corporate Evaluator’s Guide 69 To send and receive e-mail Sending and re ceiving e-mail requires an e-mail account w ith an Internet Ser vice Provider or with your company’s communications system. If you are using AOL, e -mail services are part of yo ur AOL service. F or another IS P, you can use O[...]

Modem and Network Co nnections Using the Modem 70 Corporate Evaluator’s Guide To send and receive faxes (Windows 98) Sending and receiving fa xes requires just a telephone connection—you don’t need an Internet connection. You can use t he modem and fax software to send and receive faxes on your computer. QuickLink fax so ftware is included wi[...]

Modem and Network Co nnections Using the Modem Corporate Evaluator’s Guide 71 To send and receive faxes (Windows 2000) Sending and receiving fa xes requires just a telephone connection—you don’t need an Internet connection. You can use t he modem and fax software to send and receive faxes on your computer. Fa x software is built int o Windows[...]

Modem and Network Co nnections Using the Modem 72 Corporate Evaluator’s Guide To send and receive faxes (Windows XP) Sending and receiving fa xes requires just a telephone connection—you don’t need an Internet connection. You can use t he modem and fax software to send and receive faxes on your computer. Fa x Console fax s oftware is included[...]

Modem and Network Co nnections Connecting to a LAN Corporate Evaluator’s Guide 73 Connecting to a LAN Connecting to a local area network (LA N) gives you access to network res ources, such as printers and file ser vers on your corporate netwo rk, and pos sibly to the Internet. To connect to a LAN Important If your computer does not have a LAN por[...]

Modem and Network Co nnections Making Wireless Connections 74 Corporate Evaluator’s Guide Making Wireless Connections If your computer includes a wireless on-o ff button—located at the top of the computer’ s display—you can connect by radio to a wireless local a rea network (L AN) and access computers and other re sources on the network. A [...]

Modem and Network Co nnections Making Wireless Connections Corporate Evaluator’s Guide 75 3. If the computers use e ncrypted communication, use the Enc ryption tab to set the following parameters, which must be identical for all computers co nnecting to each other: • Encryption: 64-bit or 128 -bit. • Key: see the hint below. The computers aut[...]

Modem and Network Co nnections Making Wireless Connections 76 Corporate Evaluator’s Guide Hint If you are con necting to an access p oint or computer that is usi ng Lucent/Agere- based software, you must set up c ompatible encryption on you r computer. You can use the same hexadecimal encryption key on all u nits. If you kn ow only the Lucent/Age[...]

Modem and Network Co nnections Making Wireless Connections Corporate Evaluator’s Guide 77 Hint If you are con necting to non- Windows XP access points or computers that are using software from differe nt manufacturers, you must set up c ompatible encryption on you r computer. You can use the same hexadecimal encryption key on all u nits. If you k[...]

Modem and Network Co nnections Making Wireless Connections 78 Corporate Evaluator’s Guide 2. The wireless indicator light is lit whenever th e wireless function is o n. If the indicator isn’t lit, do one o f the following: Press the wireless on- off button. –or– Click the wireless link icon in the taskbar (if prese nt) and select Wireless R[...]

Corporate Evaluator’s Guide 79 Add-On Devices[...]

Add-On Devices Using an Expansion Base 80 Corporate Evaluator’s Guide Using an Expansion Base The multimedia expansion base enha nces your computer’s capabilities as a portable computer system. It provides space for additional dri ves and batteries, as well as expanded multimedia performance. The expansion base also makes your computer more con[...]

Add-On Devices Using an Expansion Bas e Corporate Evaluator’s Guide 81 2. Insert the back of the computer into the ex pansion base so it’s held by the ho oks at the back corners. Then lower the fr ont end into the ba se. Press firmly near the center - front until it latches into the base. If the computer doesn ’t latch, plug in the A C adapte[...]

Add-On Devices Using an Expansion Base 82 Corporate Evaluator’s Guide To undock the computer 1. Important: cl ose any files that reside o n network d rives or module drives in the expansion base. 2. Press the und ock switch on th e right side of the e xpansion base. –or– Click Start, Eject PC. You can use th e undock switch when the computer [...]

Add-On Devices Using an Expansion Bas e Corporate Evaluator’s Guide 83 Using the emergency u ndock latch If you cannot u ndock the computer using the undoc k switch or the Start menu , use the emergency undock latch on the right side of t he expansion b ase. 1. If a security cable is attache d to the expansio n base, remove it. 2. Slide the butto[...]

Add-On Devices Using an Expansion Base 84 Corporate Evaluator’s Guide 1. Multimedia power switch (an d indicator light)—tur ns the CD player on and off. Works only when the computer is tu rned off, in Sta ndby or Hiber nate mode, or not docked. 2. Previous track. 3. Play/Pause. 4. Stop (when computer is on), or Stop/Eject (when c omputer is off[...]

Add-On Devices Using an Expansion Bas e Corporate Evaluator’s Guide 85 • Percent charge remaining f or the battery in the left bay (if present). • Percent charge remaining f or the battery in the right bay (if present ). AC power, battery in dicators, and doc king status are always sh own. 1. Status panel button. 2. Status panel. For more inf[...]

Add-On Devices Using Plug-In Modules 86 Corporate Evaluator’s Guide Using Plug-In Modules You can use an y compatible plug-in module with the multimedia expansion base’s module bays, such as: • CD-ROM, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. • Secondary battery. CAUTION Never install or remove a p[...]

Add-On Devices Using Plug-In Modules Corporate Evaluator’s Guide 87 CAUTION Before disconnecting a CD- ROM drive, DVD drive, or any ot her type of drive, you must either stop the drive using the icon i n the taskbar or shut down the computer—otherwise, y ou could lose da ta. Exception: for Wind ows 98, you MUST shut down the computer befo re co[...]

Add-On Devices Using Plug-In Modules 88 Corporate Evaluator’s Guide 3. Press the butto n on the module release latch, and slide the latch towar d the front o f the expansion base. 4. Grasp the module an d pull it out. 5. Slide the new plu g-in module into the computer until it clicks into place. 6. For Win dows 98, click O K to close the BayManag[...]

Add-On Devices Using Plug-In Modules Corporate Evaluator’s Guide 89 To insert or remove a CD or DVD CAUTION Do not remov e a CD or DV D while the computer is re ading it. Otherwise, the computer could stop responding and you could lose da ta. Before open ing the drive, press the Stop but ton to ma ke sure the drive is not running. Be sure to pres[...]

Add-On Devices Using Plug-In Modules 90 Corporate Evaluator’s Guide 3. Slide the tray back into th e module to close it. If your expansi on base loses p ower, or if yo u have removed the CD -ROM or DVD module from the base, you ca n manually open the drive to remove a CD. • Insert a straightened paper clip into the rece ssed hole on t he front [...]

Add-On Devices Using Plug-In Modules Corporate Evaluator’s Guide 91 To create or copy CDs If your computer came with a CD-R W drive, it also inclu des software that lets you copy or create CDs. Click Start, Pr ograms (Windows 98 or 20 00) or Start, All Programs, Multimedia, CD Writer (Windows XP)—if Adaptec Easy CD, Veritas CDRW, or RecordNow i[...]

Add-On Devices Connecting PC Cards 92 Corporate Evaluator’s Guide Connecting PC Cards The computer’s PC Card slot is available for expan ding the computer’s dat a storage and communication capabilities. The computer supp orts standard Type II PC Cards (PCMCIA and CardBus) . The slot also supp orts Zoomed Video, w hich allows a Zoomed Video ca[...]

Add-On Devices Connecting PC Cards Corporate Evaluator’s Guide 93 Removing a PC Card CAUTION Before removing a PC Card, you must use the PC Card, Eject Hardware, or Safel y Remove Hardware icon in the taskbar , or else shut dow n the computer. O therwise, you could lose da ta. 1. Before removing the ca rd, click the PC Card , Eject Hardware, or S[...]

Add-On Devices Connecting External Devices 94 Corporate Evaluator’s Guide Connecting External Devices To identify connectors for external devices The diagrams below sh ows the connectors for external de vices on the computer an d expansion base. Note Before you connect any device, chec k its documentation to see if yo u need to make any settings [...]

Add-On Devices Connecting External Devices Corporate Evaluator’s Guide 95 Locating connectors on the expansio n base 1. Universal serial bu s (USB) ports. 2. S-video (TV out) port. 3. Serial port (COM1 ). 4. Parallel port (LPT1 ). 5. External monitor port. 6. PS/2 mouse port. 7. PS/2 keyboard port. 8. LAN port ( works only if the c omputer has a [...]

Add-On Devices Connecting External Devices 96 Corporate Evaluator’s Guide Note To use hot keys from an external PS/ 2 keyboard, s ubstitute left CTRL+left ALT for t he computer Fn key. For e xample, to access Fn+F12, press left CTRL+left ALT+F12. External PS/2 keyboar ds support only Fn+F5, Fn+F7 , and Fn+F1. USB keyboards d o not support Fn hot [...]

Add-On Devices Connecting External Devices Corporate Evaluator’s Guide 97 • Attach the audio cable to t he correspon ding audio po rt on the computer or expansion base. Note When you plug a de vice into the external micropho ne port, the built-in microp hone automatically turns off. Whe n you plug a device into the audio out port, the b uilt-in[...]

Add-On Devices Connecting External Devices 98 Corporate Evaluator’s Guide • If you need to use both displays at o nce, press Fn+F5 re peatedly until the image shows on b oth displays. However , by default, the image is limited by the internal display to 1024 × 768 pixels, so at a higher resolution you will see only part of the desktop on b oth[...]

Add-On Devices Connecting External Devices Corporate Evaluator’s Guide 99 Changing display actions You can use th e BIOS Setup utility to chan ge certain display behavio rs, such as stretching the image to fill the screen at lo wer resolutions. S ee “To run the BIOS Setup utility“ on page 189. To use a TV set as a monitor You can conne ct a t[...]

Add-On Devices Connecting External Devices 100 Corporate Evaluator’s Guide To connect a serial device The expansion base includes a standar d 9-pin serial po rt that you can use to connect devices such as external mod ems and fax modems. If needed, you can set the serial port ’s address in the BIOS Setup utility. • Connect the device’s seri[...]

Add-On Devices Connecting External Devices Corporate Evaluator’s Guide 101 3. Windows 98: dou ble-click Infrared and disa ble communications. Windows 2000: do uble-click Wireless Lin k and disable the ha rdware. Windows XP: click Wi reless Link. On the Hardware tab c lick Properties, and disable the device in the pull-d own menu. Printing to an i[...]

Add-On Devices Installing Additional RAM 102 Corporate Evaluator’s Guide Installing Additional RAM Your computer has n o memory (RAM) built in, but has tw o slots for RAM modules: the system RAM slot beneath the keyboard (which contains a module installed at the factory), and an e xpansion slot on t he bottom of the unit. You can use b oth of the[...]

Add-On Devices Installing Additional RAM Corporate Evaluator’s Guide 103 4. Carefully insert the edge of the RAM module into the c onnector at about a 30° angle until it is fully seated. Then pr ess down on both sides until the latches snap closed. 5. Replace the cover. 6. Insert the battery. Note Windows 98 only: if you increase your c omputer?[...]

Add-On Devices Installing Additional RAM 104 Corporate Evaluator’s Guide 3. Turn the unit upside down , remove the screw holdin g the RAM cover, a nd remove the cover. 4. Release the two latches at the sides of the RAM module, so the free edge o f the module pops up. 5. Pull the module out o f the connector . 6. Replace the cover. 7. Insert the b[...]

Add-On Devices Installing Additional RAM Corporate Evaluator’s Guide 105 4. Remove the plastic panel abo ve the keyboard (containing the po wer button and keyboard status lights). Pry the right end o f the panel up with a small, flat-blade screwdriver, then lift the end until the panel unsnaps above the F12 key. Sl ide the panel slightly to the r[...]

Add-On Devices Installing Additional RAM 106 Corporate Evaluator’s Guide 6. Raise the top edge o f the keyboard slig htly, then slide it back about 1 cm (1/2 in) and fold it onto the fr ont of the case. WARNI NG Do not touch the metal surfa ces inside the computer un til they have co oled off. They could be very h ot if the computer was running r[...]

Add-On Devices Replacing the Hard Disk Drive Corporate Evaluator’s Guide 107 Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdri ver for this p rocedure. 1. Unplug the AC adapter, if pre sent, and remove the battery. 2. Turn the unit bottom side up and remove t he hard drive retaining screw. 3. Car[...]

Add-On Devices Replacing the Hard Disk Drive 108 Corporate Evaluator’s Guide 2. Notice that the hard drive has a pin co nnector attachment at one end . Carefully remove this connector f rom the end of the drive. Wor k alternately at each end s o that the connector slides o ff evenly without bending the con nector pins. 3. Carefully put the pin c [...]

Add-On Devices Replacing the Hard Disk Drive Corporate Evaluator’s Guide 109 • To prepare a h ard disk drive module in the expansion base, follow these s teps: Windows 98 1. Install the hard d rive module and reb oot the computer. 2. Click Start, Run, an d type fdisk . 3. When p rompted, choose to en able large disk sup port. 4. Choose option 5[...]

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Corporate Evaluator’s Guide 111 Using Windows XP[...]

Using Windows XP Installing Retail Window s XP 112 Corporate Evaluator’s Guide Installing Retail Windows XP Windows XP may come factory installed on your H P notebook. The following p rocedure installs a retail version of W indows XP an d configures the appropriate HP notebook- specific device drivers. This chapter describes how to: • Prepare f[...]

Using Windows XP Installing Retail Window s XP Corporate Evaluator’s Guide 113 To prepare for software installation HP recommends that you repartition a nd format your hard disk before ins talling retail Windows XP . This will delete all content on the HDD so make sure you have a bac kup of your data and S W before con tinuing. Follow the instr u[...]

Using Windows XP Installing Retail Window s XP 114 Corporate Evaluator’s Guide 6. Highlight your choice of file system, then pr ess Enter. After fo rmatting and copying files the HP notebo ok will reboot an d continue installation. 7. Click Customize to change your Re gional settings if neede d, then click Next to continue. 8. Enter your na me an[...]

Using Windows XP Installing Retail Window s XP Corporate Evaluator’s Guide 115 To install video (ATI) support While Wind ows XP does co ntain the necessary d rivers for the video hardware that is in your HP noteb ook, the capabi lities will be limited unless the enhanced vi deo driver is installed. The driver is located o n the Recovery CD in HP[...]

Using Windows XP Installing Retail Window s XP 116 Corporate Evaluator’s Guide To install TrackPoint support (HP) While the TrackP oint will function with t he default XP dri vers you will lack the ability for special features an d advanced con figuration, Hewlett-Pa ckard suggests these drivers are installed. 1. Click Start, then rig ht-click My[...]

Using Windows XP Installing Retail Window s XP Corporate Evaluator’s Guide 117 To install the HP Display Settings and Configuration Interface (HPCI) utility On Windows 2000 and Windo ws XP, the HPCI driver provides access to important configuration interface s of the system BIOS. You can launch the display settings application by going to Start, [...]

Using Windows XP Installing Retail Window s XP 118 Corporate Evaluator’s Guide To install HP One-Touch utility 1. Double-click HPPRO GRAMSONETOU CHSETUP.EXE from the Recove ry CD. 2. Click OK in the “I nstallation” window, the n click No (rebo ot the system later and continue to install drive rs). To install the Java Virtual Machine Previ[...]

Corporate Evaluator’s Guide 119 Using Windows 2000[...]

Using Windows 2000 Installing Retail Window s 2000 120 Corporate Evaluator’s Guide Installing Retail Windows 2000 Microsoft Windo ws 2000 Pr ofessional comes factory-installed o n your HP n otebook. The following proc edure will install a retail version o f Window s 2000 Pro fessional. If you install a retail version of W indows 20 00, you will n[...]

Using Windows 2000 Installing Retail Window s 2000 Corporate Evaluator’s Guide 121 Important: Befo re installing Windo ws 2000 please i nstall the latest BIOS for you r HP note book. To check your BIOS version, do the followin g: 4. Start the HP no tebook. 5. Press F2 to ent er Setup when prompted. 6. Check the BIOS Ve rsion in the uppe r left co[...]

Using Windows 2000 Installing Retail Window s 2000 122 Corporate Evaluator’s Guide To install retail Windows 2000 Professional 1. Insert the Wi ndows 200 0 CD in the CD-RO M drive. 2. Turn on the HP notebook , press ESC when you see the HP Invent logo a nd select the CD-ROM/DVD as the b oot device. 3. At the “Welco me to Setup” screen, press [...]

Using Windows 2000 Installing Retail Window s 2000 Corporate Evaluator’s Guide 123 To install video support The driver is located o n the Recovery CD in the VIDEO subdi rectory. To install or upgra de the video dri ver: 1. Run SETUP.E XE from the VIDEO s ubdirectory. 2. Follow the instructio ns on the screen to install the video driver . 3. The d[...]

Using Windows 2000 Installing Retail Window s 2000 124 Corporate Evaluator’s Guide If your noteb ook is equippe d with only a telepho ne jack you have the 3Com V.90 MPCI Modem 556B Modem only card an d should use t he drivers fou nd on the MODEMPCIMODEM subdirectory on the HP Recovery CD. If your noteb ook is not eq uipped with a ph one jack, th[...]

Using Windows 2000 Installing Retail Window s 2000 Corporate Evaluator’s Guide 125 To install 3Com 10/100 Mini PCI Ethernet adapter support The LAN driv ers are contained in the LAN subdirectory. To install the driver: 1. Make sure that the 3Com network adapter is co nnected to the netwo rk. 2. Open the Devi ce Manager: Right-click on My Computer[...]

Using Windows 2000 Installing Retail Window s 2000 126 Corporate Evaluator’s Guide 4. Click Uninstall and select OK to remove the USB device. 5. Go to the W IRELESS subdire ctory in the Recovery CD an d run the SET UP.EXE. 6. Click Next to continue t he installation, click Yes to c onfirm the license agreement, click Finish to rebo ot the compute[...]

Using Windows 2000 Installing Retail Window s 2000 Corporate Evaluator’s Guide 127 17. Install the TP4WIN 2K.INF driver from the TRACKPNT subdirectory on the Recovery CD. Note MAKE SURE YOU DO NO T ENTER THE PATH OF THE REGULA R (Windows NT 4.0/Windo ws 95/Window s 98) DRIVER!!!! 18. Click OK. 19. Select IBM PS/2 TrackP oint, Click “Next”. 20[...]

Using Windows 2000 Installing Retail Window s 2000 128 Corporate Evaluator’s Guide HP Display Settings provides the followin g features: • User interface to contr ol which of the a vailable displays should be active (notebo ok display panel, external monitor, TV). • Slider controls fo r adjusting th e brightness and c ontrast of the n otebook[...]

Using Windows 2000 Installing Retail Window s 2000 Corporate Evaluator’s Guide 129 6. Press F10 to sa ve the changed values and continue reboot. 7. At the “Found New Hardwa re Wizard” scree n, click Next. 8. Select “Display a list of the k nown drivers for this device s o that I can choos e a specific driver” and click Next. 9. Double-cli[...]

Using Windows 2000 Installing Retail Window s 2000 130 Corporate Evaluator’s Guide 4. Windows will display the “Locate Drive r Files” dialog. Select “Specify a location” and click Next. 5. Click Browse, and browse to the F LOPPY subdi rectory. Select OK to co ntinue. 6. Windows should info rm you that it has found a driver for the device.[...]

Corporate Evaluator’s Guide 131 Using Windows 98[...]

Using Windows 98 Installing Retail Window s 98 Second Edition 132 Corporate Evaluator’s Guide Installing Retail Windows 98 Second Edition Windows 9 8 Second Editio n comes factory-installed on yo ur HP notebo ok. The following proc edure installs a retail version of Windo ws 98 Second Edition. If you install a retail version of Windows 9 8 Second[...]

Using Windows 98 Installing Retail Window s 98 Second Edition Corporate Evaluator’s Guide 133 Location: HP noteb ook Recovery CD i n HPDRIVERS. All the directory references in this section will be relative to that path . Important: Befo re installing Windo ws 98 Secon d Edition please install the latest BI OS for your HP notebook. To check your[...]

Using Windows 98 Installing Retail Window s 98 Second Edition 134 Corporate Evaluator’s Guide 3. Click Continue on the Recovery screen to e nter the menu. 4. Click Advanced on the Recovery CD menu. 5. Click the option “Do not load operatin g system”. 6. Choose the size o f your hibernation partition, default (rec ommended) is 512MB. 7. In the[...]

Using Windows 98 Installing Retail Window s 98 Second Edition Corporate Evaluator’s Guide 135 To install retail Windows 98 Second Edition 1. At the C: prompt, type WIN DOWSOPTI ONSCABSSETUP /IS 2. Click Continue on the “ Windows 98 setup” screen. 3. Select “I accept the Agreement” at the “ Welcome to Wind ows 98 Setup” screen and [...]

Using Windows 98 Installing Retail Window s 98 Second Edition 136 Corporate Evaluator’s Guide To install video support The video driver is contained in the VIDEO subdirectory on the HP Windows 98 Recovery CD. To install or upgra de the video dri ver: 1. Run SETUP.EXE from the VIDEO su bdirectory. 2. Follow the instructions on the screen to insta [...]

Using Windows 98 Installing Retail Window s 98 Second Edition Corporate Evaluator’s Guide 137 To install modem support If you have an HP notebook e quipped with an inte rnal modem you will need to identify which modem was supplied in or der to install the appr opriate driver. Y our HP noteb ook contains either a 3Com 56K V.90 Mini PCI Modem (comb[...]

Using Windows 98 Installing Retail Window s 98 Second Edition 138 Corporate Evaluator’s Guide 1. Open the Device Mana ger: Right-click on My Computer and select Properties, an d then click the Device Mana ger tab. 2. Double-click PCI Communications Device. 3. Click the Driver tab an d click Update Driver . Click Next. 4. Another dialog box will a[...]

Using Windows 98 Installing Retail Window s 98 Second Edition Corporate Evaluator’s Guide 139 To install wireless LAN adapter support Some notebooks are equipped with an 802.11b wireless LAN ad apter. To check if you have such a co nfiguration, re view the noteboo k’s Reference g uide for the location of the wireless on-off button. Noteb ooks w[...]

Using Windows 98 Installing Retail Window s 98 Second Edition 140 Corporate Evaluator’s Guide 10. Click Next. 11. Another dialog box will ap pear asking what y ou would like Windows to do. Select the default “Search f or the best driver for your de vice” and click Next to continue. 12. In the ne xt dialog box, t here will be an opti on to “[...]

Using Windows 98 Installing Retail Window s 98 Second Edition Corporate Evaluator’s Guide 141 Follow these steps to rei nstall the IR drivers: 1. Right-click on My Computer and select Properties. 2. Click Device Manager. 3. Double click on Infrared Dev ices. 4. Select Infrared Communication Device a nd click Remove. 5. Select OK. 6. Click Yes to [...]

Using Windows 98 Installing Retail Window s 98 Second Edition 142 Corporate Evaluator’s Guide To install USB FDD support The USB FDD drivers are in th e FLOPPY sub direct ory on the HP Windows 98 Re covery CD. To install the USB FDD drivers: 1. Connect the USB flo ppy disk drive t o the computer. 2. The computer will identify that a ne w USB devi[...]

Using Windows 98 Installing Retail Window s 98 Second Edition Corporate Evaluator’s Guide 143 To install software patches This patch fix miscellaneous shutdown/susp end/resume issues. 1. Doubl e-cli ck on 4756 US8.EXE in the QFESH UTDOWN subdi rector y. 2. Click Yes to install the Wi ndows 98 SE Q239887 Update. 3. Click Yes to accept agreement. [...]

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Corporate Evaluator’s Guide 145 Using Windows NT 4.0[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 146 Corporate Evaluator’s Guide Installing Retail Windows NT 4.0 To install retail Windows NT 4.0 and Service Pack 6a The following pr ocedure installs a retail version of Wind ows NT 4.0 an d configures the appropriate device d rivers. It is also recommended to use Ser vice Pack 6a. If yo u [...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 147 • Install IDE suppo rt. • Install pointing stick sup port. • Install modem support. • Install 3Com 10/100 Mini PCI Ethe rnet adapter sup port. • Install mobile enhancements. • Install the 3Com Power Mana gement TDI service. • Disable automatic CD-[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 148 Corporate Evaluator’s Guide To prepare for software installation You must repartition and format your hard disk before installing retail Windows NT 4.0. The HP notebook Windows 98/2000 image uses a FAT3 2 partition. Windows NT 4.0 does not supp ort FAT32. F ollow the instructions bel ow t[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 149 Now, to install Win dows NT 4. 0 perform the followi ng instructions: 1. Turn on the HP notebook. Insert the Windows NT 4.0 startup (b oot) disk #1 in the disk drive and the Windows NT 4.0 Wo rkstation CD in the CD-ROM drive. 2. Reboot the HP note book, pres s [...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 150 Corporate Evaluator’s Guide 21. When prompted, remove Windo ws startup disk #3 and inser t the CMD CSA-64xx IDE Driver dis kette. 22. Press Enter to contin ue loading the CMD C SA-64xx I DE driver. 23. Setup will copy files to the hard drive. 24. Re move the CMD C SA-64xx IDE dr iver disk[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 151 HP strongly recommends cop ying the I386 Wi ndows NT 4.0 installation directory as well as the NT4 driver directory to your ha rd drive: • Copy the I386 directory on the Windows NT Workstation C D to the root o f the notebook har d drive. (This wi ll create [...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 152 Corporate Evaluator’s Guide To install audio support If you have ins talled retail Windows NT 4.0 you need to install the audio driver s. The audio drivers a re contained in the AUDIO subdi rectory. To install or upgra de the audio dri ver: 1. Run SETUP.E XE from the AUDIO directory. 2. F[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 153 11. The “Install Driver” dialo g box will appear prompting for th e path of the installation files. Specify the location o f the INTELATA subdirectory as installation disk path when prompted to d o so. 12. Highlight “Intel Ultra ATA Controller” and t he[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 154 Corporate Evaluator’s Guide 10. Click OK. 11. Click Close on the M ouse Properties panel . 12. When prompted, restart your computer so the new settings will take effect. To install modem support If you have an HP notebook e quipped with an inte rnal modem you will need to identify which m[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 155 3. Select the default COM port when prompted and click OK. 4. The drivers wil l be installed after the system reboots. Note You will need to install the LAN drive r separately if you did not install them during the initial Windows NT 4 .0 installation. To insta[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 156 Corporate Evaluator’s Guide Driver installation with n o networking installed Make sure you ha ve copied the I38 6 directory from the Wi ndows NT 4. 0 CD-ROM to your local hard-drive. If not, do it by NOW! Follow these steps to install th e 3Com 10/100 Mini PCI Et hernet Adapter driver w[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 157 17. Provide your c omputer name and workgr oup or domain na me when prompted, click Next to continue 18. When the system displays “Netwo rking has been installed on your compu ter”, click Finish. 19. When prompted to reboot the computer click Yes. 20. If yo[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 158 Corporate Evaluator’s Guide 2. Double-click the Netw ork icon. 3. Select the Adapters tab. 4. Select 3Com 10/100 Mini PCI Ethe rnet Adapter. 5. Click Update and pr ovide the path to the updated drive r. To uninstall the 3C om LAN driver Sometimes previous or unfini shed installations leav[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 159 Requirements • HP notebook with Win dows NT 4.0 and Ser vice Pack 3, 4 or 5 installed. • Windows NT 4. 0 HP Notebook Mobile Enh ancements. Location: http://www.hp.c om/omnibook. • APM and PCCARD su bdirectories. To install APM Phoenix APM add s the follow[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 160 Corporate Evaluator’s Guide 5. After reboot, click Ne xt to run the PC Card Diagnostics. 6. Make sure there are n o PC Cards installed in the H P notebook an d click Next to start the Diagnostics. 7. Click Finish to reboot. After reboot, the PC Card icon appears on the Taskbar. To install[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 Corporate Evaluator’s Guide 161 3. Select the HKEY_LOCAL _MACHINE wind ow and go t o SYSTEMCurrentControlSet ServicesCdrom. 4. Double click on Autorun. 5. Enter 0 and click OK. 6. Close the Regist ry Editor and restart Windows NT 4.0. To install the Intel® SpeedStep™ Technology Applet I[...]

Using Windows NT 4.0 Installing Retail Window s NT 4.0 162 Corporate Evaluator’s Guide To create NT 4.0 profiles for docked and undocked configurations Your HP noteboo k in now fully installed. You can now und ock the notebook from the media slice. When you start Wi ndows NT out of the note book dockin g system you may receive errors conce rning [...]

Corporate Evaluator’s Guide 163 Troubleshooting and Maintenance[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 164 Corporate Evaluator’s Guide Troubleshooting Your Computer This section contains solutio ns to several types o f problems you might experience while using your co mputer. Try the solutions o ne at a time, in the order in w hich they are presented. Here are some other sou rces of in[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 165 If sound does not record • Check the software co ntrols for recor ding sound: click Start, Programs (or All Programs), Accessories, M ultimedia (or Entertainment), Sound Rec order. • In Volume Control, click O ptions, Properties, a nd make sure the [...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 166 Corporate Evaluator’s Guide If a DVD mo vie stops playin g in the middle • You may have accidentally paused the DVD movie. Press th e Play button to resume. • The DVD may be dou ble-sided. Open the DVD tray, an d read the text near the center hole of the disc. I f it says Side[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 167 • If you’re usin g both displays, the DVD image will not appe ar on any display set u p as “secondary.” Open Display in Control Pane l, click Advanced on the Settings tab, a nd change settings. If the computer can ’t find Wordpa d.exe after in[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 168 Corporate Evaluator’s Guide If an external display cannot use high resolutions • For Windo ws 98, use the default display type for the internal display: Default Monitor. If you c hange the display type, non-Plug-an d-Play (non-D DC) external monitors will not be able to us e res[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 169 If a port on the expansion b ase isn’t working • Make sure the computer is ful ly inserted into the expansi on base. • Reset the expansion base— see “To reset the computer“ on page 33. If the operating s ystem hangs when you dock or undock ?[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 170 Corporate Evaluator’s Guide If files are corrupted • For Windo ws 98, run t he Scandisk surface scan to check th e hard disk. Fr om the Start menu, click Programs, Accessories , System Tools, Scandisk. • For Windo ws 2000 or XP, open My Computer, select t he disk you want to s[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 171 • Check settings in the BIO S Setup utility: 1. Restart the computer: click Start, S hut Down (o r Turn Off Computer), Restart. 2. When the HP logo appears , press F2 to ente r BIOS Setup. 3. From the System Devices menu, make sure In frared port is e[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 172 Corporate Evaluator’s Guide • Suspend or s hut down the co mputer before you attach the scroll mouse, so that it will be detected properly. • Test the keyboard an d pointing stick with the e-Diagtools diagn ostics—see “Testing the Hardware“ on page 187. If the embedded n[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 173 • For Windo ws 98, open Network in Contr ol Panel. Make sure yo u have the correct clients and protocols i nstalled. • Make sure the LAN ca ble is Category 3, 4, or 5 for 1 0Base-T operation, or Category 5 for 100Base-TX o peration. Maximum cable le[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 174 Corporate Evaluator’s Guide Memory problems If a message says you are ou t of memory • Make sure drive C is n ot running l ow on free space . • If you’re usin g Window s 98, use the Memory Tro ubleshooter in Windows Help: click Start, Help. • If you are havi ng memory prob[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 175 If the modem doesn ’t dial or no dial tone is detected • Check all cables and co nnections. • Connect a standard telep hone to the ph one line and make sure the line is working. • Make sure someone else isn’t using the same phone line. • Try[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 176 Corporate Evaluator’s Guide • Open the hard ware Device Manager: click Start, Settings, Control Panel, System (Windows 98 or 20 00) or Start, Co ntrol Panel, Perfo rmance and Maintenance, System (Windows XP). If the modem is disabled, try to enable it. If it has a co nflict, try[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 177 If the modem clicks repea tedly but doesn’ t connect • Make sure you’re using an analog tele phone line. Yo u must not use a digital line. I n a hotel, ask for a data line. • Check all cables and co nnections. PC card (PCMCIA) problems If the no[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 178 Corporate Evaluator’s Guide 2. Double-click Modem to list the c urrent modem devices. 3. Double-click the inte rnal modem, then select the option to disable the modem. If an I/O card st ops communicatin g properly • Exit and restart the applicatio n. The card may have bee n rese[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 179 4. From the Power menu, set t he Power Manage ment Mode to Max. Perfo rmance. 5. Press F10 to sa ve and exit BIOS Setup. If the computer st ops responding • Press CTRL+ALT+DEL to end the application that is n ot responding . • Slide and hold the p o[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 180 Corporate Evaluator’s Guide • Move the computer away f rom any nearby heat source. U nplug the AC adapte r and allow the battery to cool d own. If the battery gets too hot, it will not charge pro perly. • If available, try another battery and AC adap ter. If a secondary batter[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 181 If the computer doe sn’t suspend to Standby mode as expected • If you have a c onnection to anot her computer, the computer won’t suspend if the connection is active. • If the computer is perfo rming an operation, it no rmally waits for the oper[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 182 Corporate Evaluator’s Guide Printing problems Hint You will usually be able t o solve most printing p roblems by using the Print troubleshooter in Windows Help: click Start, Help (or Help and Sup port). If a serial or parallel prin ter doesn’t print • Make sure the printer is [...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 183 • Press the blue sleep button to suspend an d resume. • Restart the computer: click Start, Shut Down (or T urn Off Computer), Restart. • Check mouse settings in Cont rol Panel: click Start, Settings, Co ntrol Panel, then double-click Mouse ( Windo[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 184 Corporate Evaluator’s Guide If the serial or parallel por t is not working • Make sure the port c onnection is secure. • Check the port settings in Control Panel: ope n the hardware Device Manager, then double-click Ports (COM & LPT). • Use the BIOS Setup utility to make[...]

Troubleshooting and Mai ntenance Troubleshooting Your Computer Corporate Evaluator’s Guide 185 If the computer won ’t boot from battery power • Make sure the battery is pr operly inserted and f ully charged. Check the battery’s charge by removing it an d pressing the pa d on the back of the battery. Th e lights show the charg e level. • I[...]

Troubleshooting and Maintenan ce Troubleshooting Your Computer 186 Corporate Evaluator’s Guide • For Windo ws 98, disable D NS in the TCP/IP p roperties: click Start, Settings, C ontrol Panel, then double -click Network. If you cannot connect to a particular computer on the network • Make sure the computer is pr operly connected to the networ[...]

Troubleshooting and Mai ntenance Testing the Hardwa re Corporate Evaluator’s Guide 187 Testing the Hardware The e-Diagtools ha rdware diagnostic program included with yo ur computer provi des two levels of testing: • Automated testing using its basic har dware test. • Advanced testing usi ng individual ha rdware tests. The tests are designed [...]

Troubleshooting and Maintenan ce Testing the Hardw are 188 Corporate Evaluator’s Guide 9. Select and run the appropriate tests. Tests a re listed only for detected hardware. Press the following k eys to run tests: ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the curre nt menu[...]

Troubleshooting and Mai ntenance Configuring the Computer Corporate Evaluator’s Guide 189 Configuring the Computer Your computer includes t wo tools that help you configure its o peration: the BIOS Set up utility and HP TopTools. To run the BIOS Setup utility The BIOS (Basic Inp ut and Output System) Setup utility enables you to make changes to t[...]

Troubleshooting and Maintenan ce Configuring the Computer 190 Corporate Evaluator’s Guide Main Menu Setting Description Default BIOS Revision Shows the current versio n of the computer’s BIOS. Detected automatically. Exp. Base BIOS Revision* Shows the current versio n of the expansion base’s BIOS. Detected automatically. System Time Sets the [...]

Troubleshooting and Mai ntenance Configuring the Computer Corporate Evaluator’s Guide 191 Setting Description Default Unique Dock ID Sets whether the computer creates a u nique hard ware profile for each expansion base (En abled) or uses a common profi le for all expansion bases (D isabled). Enabled UUID Displays the value of the 1 6-byte UUID (U[...]

Troubleshooting and Maintenan ce Configuring the Computer 192 Corporate Evaluator’s Guide Security Menu Setting Description Default User Password is Shows if a user passwor d is set. Clear Administrator Passwor d is Shows if an ad ministrator passwo rd is set. Clear Set User Password Press ENTER to set, change, or clear the user passwo rd. The pa[...]

Troubleshooting and Mai ntenance Configuring the Computer Corporate Evaluator’s Guide 193 Power (APM) Menu Windows XP uses only the settings marked with *. Windows 98 uses only the settings marked with *, **, a nd ***. Windows 2 000 use only the s ettings marked with * and ***. All other settings in the P ower menu are ignore d when Wi ndows is r[...]

Troubleshooting and Maintenan ce Configuring the Computer 194 Corporate Evaluator’s Guide Boot Menu Setting Description Default +Hard Disk +Removable Device CD-ROM/DVD Drive Internal NIC Shows the ord er of boot devices, with “+” indicating a device categor y. Move the entries to change the order. If the computer has more than one device in a[...]

Troubleshooting and Mai ntenance Configuring the Computer Corporate Evaluator’s Guide 195 To set up TopTools HP TopTools is f or network managers and administrators who a re responsible f or managing computer systems. It offers co nfiguration and sec urity options that allow you to check which ha rdware and soft ware components are installed o n [...]

Troubleshooting and Maintenan ce Reinstalling and Updating Soft ware 196 Corporate Evaluator’s Guide Reinstalling and Updating Software You can use th e Recovery CD to recover the original factor y software for your computer. The Recov ery CD also provides Wind ows drivers specific t o your computer to co nfigure a custom system. You can find dri[...]

Troubleshooting and Mai ntenance Reinstalling and Updating Soft ware Corporate Evaluator’s Guide 197 4. Turn on or restart the computer. If the computer is runnin g, click Start, Shut D own (or Turn Off Computer), Restart. 5. When you see the HP logo, press ESC to select the b oot device: • If you’re usin g a CD-ROM drive in t he expansion ba[...]

Troubleshooting and Maintenan ce Reinstalling and Updating Soft ware 198 Corporate Evaluator’s Guide 4. In the CONFI G.SYS file on the Support Ut ility disk, enable or disable th e appropriate driver s for your CD- ROM driv e: • For a PC Card drive: REM the line co ntaining the HP dri ver (OAKCDROM), and insert the command to ru n the point ena[...]

Troubleshooting and Mai ntenance Reinstalling and Updating Soft ware Corporate Evaluator’s Guide 199 3. If you have a n expansion base , dock the computer. If the computer is dock ed, the expansion base BIO S is automatically updated along with the computer BIOS. 4. Connect the AC ada pter. 5. Connect any cables or equipment needed to connect to [...]

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Corporate Evaluator’s Guide 201 HP Support and Service[...]

HP Support and Service Getting Assistance for Your Compu ter 202 Corporate Evaluator’s Guide Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to pro viding information to HP notebook computer users. The followi ng sites are especially useful fo r helping you get support for y our com[...]

HP Support and Service Getting Assistance for Your Compu ter Corporate Evaluator’s Guide 203 To contact HP for support or service HP Customer Care Centers will assist you free of char ge during the ter m of the warranty (you are respo nsible for the teleph one charges). During the free assis tance period, HP will assist with questions about : •[...]

HP Support and Service Getting Assistance for Your Compu ter 204 Corporate Evaluator’s Guide North America United States: (970) 635-1000 Canada: (905) 206-466 3 Mexico: Mexico City: 52-58- 9922 Outside Mexico City: 01-80 0-472 6684 Guadalajara: 669-9500 Monterrey: 378-4240 South America Argentina: From Argentina: 0810-555-5520 Outside Argentina: [...]

HP Support and Service Getting Assistance for Your Compu ter Corporate Evaluator’s Guide 205 To receive repair service If the HP noteb ook prod uct is not normally sold by HP i n the country of use, it must be returned for se rvice to a country in which it is sold and supported. If your computer is u nder warranty. To re ceive warranty repair se [...]

HP Support and Service Hewl ett-Packard Limited Warra nty Statement 206 Corporate Evaluator’s Guide Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-u ser customer, that HP hard ware, accessories and supplies will be free f rom defects in materials and workmanship after the date of purchase, for the period specified in th[...]

HP Support and Service Hewl ett-Packard Limited Warra nty Statement Corporate Evaluator’s Guide 207 6. TO THE EXT ENT ALLOW ED BY LOCAL LAW , THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CON DITION, WH ETHER WRITTEN OR ORAL, IS EXPRESSE D OR IMPLIED AND HP SPECIFI CALLY DISCLAIMS ANY IMPLIE D WARRANTIES OR CONDIT IONS OF MERCHANTAB[...]

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Corporate Evaluator’s Guide 209 Reference Information[...]

Reference Information Hardw are Specifications 210 Corporate Evaluator’s Guide Hardware Specifications Because we are constantly im proving our pr oducts, the specifications shown below are subject to change. For the latest specifications, see t he HP Noteboo k web site (www.hp.com/notebo oks). Physical Attributes Computer: Size: 278 × 222 × 25[...]

Reference Information Hardw are Specifications Corporate Evaluator’s Guide 211 Mass Storage Computer: 7.5- to 30-GB removable hard disk drive. 1.44-MB floppy drive mod ule. Expansion base: Two bays for pl ug-in drive modules. Optional drive modules avail able. RAM Two slots for SDRAM expansion (SODIMM, PC-100) up to 512 MB. 64 or 128 MB RAM insta[...]

Reference Information Hardw are Specifications 212 Corporate Evaluator’s Guide 802.11 Wireless LAN Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct sequence spr ead spectrum. Operating frequency: 2.5-GH z ISM band, exact frequencies and chann els depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (appro x[...]

Reference Information Hardw are Specifications Corporate Evaluator’s Guide 213 Major ICs Computer: CPU: Intel Mobile Pentium III or Celeron processor. South Bridge: PIIX4M. Display controll er: ATI Mobility M or M1. Audio controller: ESS Maestro-3 and ESS ES192 1. CardBus controller: TI PCI 1410. Keyboard/emb edded controller: National NS 87570. [...]

Reference Information Modem Reference Information 214 Corporate Evaluator’s Guide Modem Reference Information If your computer has a built-in modem, you can customize the ope ration of the modem using AT commands and S -registers. You c an do this from Modems ( Windows 98) or Phone and Mo dem Options (Windo ws 2000 an d XP) in Contr ol Panel, fro[...]

Reference Information Modem Reference Information Corporate Evaluator’s Guide 215 Command Function (3Com, US Robotics) I3 Display the firmw are version I4 Display the current modem setting s I5 Display user profiles I7 Display the product configuration I8 Display blacklist screen I10 Display VXD configuration screen I11 Display V.34 link screen L[...]

Reference Information Modem Reference Information 216 Corporate Evaluator’s Guide Command Function (3Com, US Robotics) &B0 Use a floating DTE speed &B1 Use a fixed DTE speed &B2 Use a fixed DTE speed when using data compression &C0 Carrier detect is always on &C1 Carrier detect is controlled b y the modem. &D0 Ignore DTR &[...]

Reference Information Modem Reference Information Corporate Evaluator’s Guide 217 Command Function (3Com, US Robotics) &W1 Store user profile 1 to memory &Zn=s Store phone number (n= 0,1,2,3) &Zn? Display phone number S-Registers (3Com, US R obotics) Register Functio n (3Com, US Robotics) Range Default S0 Number of rings before the mo[...]

Reference Information Modem Reference Information 218 Corporate Evaluator’s Guide Register Functio n (3Com, US Robotics) Range Default S27 Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32 8=Disable 2100Hz 16=Enable V.23 fallback 32=Disable V.32bis 128=Software compatibility mode 0 S28 V.32 Handshake Time (1/10 second) 0-255 8 S29 V.21[...]

Reference Information Safety Information Corporate Evaluator’s Guide 219 Safety Information Power Cords The power cor d supplied with the computer’s AC adapter should match the plug a nd voltage requirements for y our local area. Regulatory a pproval for the AC adapter has been obtained usin g the power c ord for the local area . However, if y [...]

Reference Information Safety Information 220 Corporate Evaluator’s Guide Ergonomics WARNING Improper use of ke yboards and o ther input devices ha s been associate d with ergonomic injury. F or information ab out reducing your risk, see Working in Comfort in th e online HP Library, or visit our ergonomi cs web site, www.hp.com/ergo. Battery Safet[...]

Reference Information Safety Information Corporate Evaluator’s Guide 221 Laser Safety The CD-ROM and D VD drives use d with the computer are certified as a Class 1 laser devices according t o the U.S. Depa rtment of Health and Hu man Services (DHHS) Radiation Performance Stand ard and Interna tional Standards IEC 8 25 / IEC 825-1 (EN60825 / E N60[...]

Reference Information Safety Information 222 Corporate Evaluator’s Guide Exposure to Radio Frequency Radiation The radiated outp ut power of the IEEE 802.1 1 internal wireless radio is far below the FCC radio frequency e xposure limits. Nevertheless, the wireless radio shal l be used in such a manner that the pote ntial for human contact du ring [...]

Reference Information Regulatory Information Corporate Evaluator’s Guide 223 Regulatory Information This section presents inf ormation that shows how y our computer complies with regulations in certain r egions. Any modifications t o your computer not e xpressly approved by Hewlett-Packard co uld void the auth ority to operate the computer i n th[...]

Reference Information Regulatory Information 224 Corporate Evaluator’s Guide Declaration of C onformity (U.S .A.) Responsible Party: Hewlett-Pac kard Co mpany Manager of Corporate Product Regul ations 3000 Hanover Street Palo Alto, CA 94304 +1 (650) 857-1501 declares that the product(s) Trade name: Hewlett-P ackard Company Product name: HP Omnibo[...]

Reference Information Regulatory Information Corporate Evaluator’s Guide 225 In event of p roblems, you should co ntact your equipment supplier i n the first instance. This equipment has been designed to wor k in all of the cou ntries of the Euro pean Economic Area (Public Switc hed Telephone Netw orks). Netwo rk compatibility is dependent on i n[...]

Reference Information Regulatory Information 226 Corporate Evaluator’s Guide Die Geräte wurden gemäß Ratsentscheidung 98/4 82/EC für den Anschluss an eine einzelne Telefonbuch se im europäischen Raum (Public S witched Telephone Netw ork) und drahtlose Funk netzwerke zertifiziert. In Anbetrac ht der Unterschiede zwischen den einzelnen Telefon[...]

Reference Information Regulatory Information Corporate Evaluator’s Guide 227 Questa apparecchiatura è stata progettata per fu nzionare in tutti i paesi dell’A rea Economica Europea (reti telefo niche pubbliche c ommutate). La compatibilità della rete dipende dalle impostazioni interne del software. Rivolge rsi al fornitore dell’apparecchiat[...]

Reference Information Regulatory Information 228 Corporate Evaluator’s Guide Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’s Ad dress: Hewlett-Packard Company, Mobile Computing Division 19310 Pruneridge Ave., Cupertino, CA 95014, U. S.A. declares that the following product Product Nam[...]

Reference Information Regulatory Information Corporate Evaluator’s Guide 229 Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Manufacturer’s Ad dress: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product Name: [...]

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Corporate Evaluator’s Guide 231 Index A AC adapter compatibility, 2 5 connecting, 25 jack, 17, 22 timeouts, 193 AC plug requirements, 219 accessories buying, 15 plug-in modules, 15, 86 adding RAM, 102 AdHoc wireless network definition, 74 setting up, 74, 77 adjusting brightness, 36, 39 display colors, 39 screen area, 39 volume, 164 airplanes wire[...]

232 Corporate Evaluator’s Guide dual display, 98 dual monitor, 98 extending life, 50 external, 97 port, 17 quality, 168 secondary, 98 settings, 39 switching to external, 38 timeouts, 50 troubleshooting, 167 turning off, 57 TV set, 99 display adjusting colors, 39 docking Hibernate mode, 81 power sources, 80 problems, 81 Standby mode, 81 turning co[...]

Corporate Evaluator’s Guide 233 Internet Explorer, 66 Internet Service Providers AOL, 67 connecting to, 64 signing up, 66 inventory, 14 K Kensington lock attaching, 44 slot locations, 17, 21 keyboard embedded keypad, 38 ergonomic precautions, 23 euro symbol, 172 external Fn keys , 191 non US, 39 num lock, 38 opening, 102, 105 status lights, 16, 2[...]

234 Corporate Evaluator’s Guide processor speed controlling, 56, 193 maximizing, 61 protection files, 46 hard drive lock, 46 Kensington lock, 44, 45 Norton AntiVirus, 45 PC identification, 45 VirusScan, 45 PS/2 ports, 22 Q QuickLink (Windows 98), 70 R RAM adding, 102 PC-100, 174 removing, 102, 103 RAM cover, 18 rebooting boot device, 194 receivin[...]

Corporate Evaluator’s Guide 235 suspending, 185 USB port, 182 wireless communication, 185 TV set (as monitor), 99 U undock switch, 21, 82 undocking Eject command, 82 emergency eject lat ch, 83 preparing, 82 undock switch, 82 USB connecting devices, 96 ports, 17, 22 troubleshooting port, 182 Utility partition creating, 73, 107, 196 , 197 expanding[...]