HP (Hewlett-Packard) 620N manual

hp je tdir ect 6 20n/615n Pr int Server setup guide[...]

Setup Guide HP Jetdirect Print Servers Models 620n/615n (EIO) EIOSG.book Page 2 Thursday, October 9, 2003 1:42 PM[...]

© 2004 Copy right Hewle tt-Packard Development Company , L.P . Reprod uction, adaptation or translation without prior writte n permission is prohibited, ex cept as allowed under the copyright laws. The information contained in thi s document is subjec t to change with out notice. The only warran ties for HP prod ucts and services are set forth in [...]

4 T able of Contents 1. Introduction What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 For Help... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2. Installation Procedures Verify Printer Opera tion . . . . . . . . . . . . . . . . . . . . . . . . . 10 Remove Power to Printer, Instal l the Har[...]

5 B. HP Jetdirect Solutions Summary Tools Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Supported Network Protoco ls . . . . . . . . . . . . . . . . . . . . . 3 2 HP Installati on Software . . . . . . . . . . . . . . . . . . . . . . . . . 33 C. HP Jetdirect EIO Control Panel Menus Introduction . . . . . . . . . . . . .[...]

Introduction 6 ENWW 1 Introduction HP Jetdirect EIO internal print servers are network interface cards for HP Enhanced Input/Output (EIO) printers and MFP (multifunction peripheral ) products . With an HP Jetdirect prin t server, you can connect and share your printer anywhere on your network and print at netw ork speeds. HP Jetdirect EIO print ser[...]

Introduction 7 ENWW Figure 1-2 Typical HP Jetdir ect Print Server Installation Using the HP Jetdirect print server , setting up your network prin ter is easy. ● Install the HP Jetdirect print server hardware and connect the printer to your network. ● Use network installation software to configure the print server for network communications, and[...]

Introduction 8 ENWW What Y ou Need ● HP printer with an available EIO slot. We assume that you have a n HP EIO printer that is operating properly. Use the documentation su pplied with your pri nter to assemble and test the printer. ● A working netw ork with an avai lable network connection, and network cabl es with RJ-45 connectors. We assume t[...]

Introduction 9 ENWW For Help... For advanced topics or more info rmation, see other documentation for this prod uct suppli ed electronically on the HP Jetdirect CD- ROM. For release notes, see the “Readme” file in the root directory of the HP Jetdirect CD-ROM. For Web-based or direct phone su pport, refer to the HP support information in Append[...]

Installation Procedures 10 ENWW 2 Installation Procedures CAUTION HP Jetdirect cards contain electronic components that can be damaged by static electricity thr ough el ectrostatic discharge (ESD). To prevent ESD damage, maintain frequent contact with any bare sheet metal surface on the printer. A grounding wrist strap (or simi lar device) is usefu[...]

Installation Procedures 11 ENWW Remove Power to Printer , Install the Hardware Figure 2-1 Remove Power, Install and Connect the Card 1. Turn off the printer and remo ve the printer’s power cord. 2. Identify an av ailable HP Enhanced I/O (EIO) slot (typicall y, in the back of the printer). Note For printers with multiple EI O slots, you can instal[...]

Installation Procedures 12 ENWW V erify Jetdirect Print Server Operation 1. Print a Jetdirect Configuratio n page and check for status messages. In most HP LaserJet printers, a Jetdirect Configuration page will automatical ly print when you print a Pri nter Configuration page. In HP Desig nJet printers, J etdirect configur ation information will be[...]

Installation Procedures 13 ENWW Note See Chapter 3 in this guide for link configuration and troubleshooting information. For persistent problems, re fer to the HP Jetdirect Administrator’s Guide for this print server supplied electronically on the HP Jetdirect CD-ROM. Figure 2-2 Example of HP Jetdirect Configura tion Page I/O CARD READY EIOSG.boo[...]

Installation Procedures 14 ENWW If Required, Configure Jetdirect W ith Y our Network Settings If your network requires that you configure network settings on the print server before you add the pr inter to your network systems, you can do so now. However, in most cases, you can skip this section. Instead, you can proceed directly to Add the Printer[...]

Installation Procedures 15 ENWW For more informatio n, see the appl icable HP Jetdirect Administrator’s Guide on the HP Jetdirect CD-ROM. ● Use the printer’s control panel (for prin ters with a supported control panel) to configure basic network parameters on the print server. See Appendix C for more information. ● For TCP/IP networks, use [...]

Installation Procedures 16 ENWW Add the Printer to Y our Network Server or System Once the printer is configured for proper operation on your network, you can then add the printer on each computer that will send print jobs directly to the printer. To add the printer to your system configuration, you must use networ k printer installa tion software [...]

Installation Procedures 17 ENWW Note If you use the HP Jetdirect CD-ROM to install MFP or All-in-One devices, some features (other than printing) may not be accessible. This section provides info rmation on using the HP Jetdi rect CD-ROM software. Microsoft or Novell NetW are Networks To install the printer on a suppo r ted Windows system using the[...]

Installation Procedures 18 ENWW 4. Follow the instructions on the screens. Note The printer installation wi zard runs from the CD- ROM. It copies files to a te mporary directory on your system, and deletes them w hen it terminates . For a current version of the wizard that can be installed and run from your system disk, visit HP online support at: [...]

Installation Procedures 19 ENWW UNIX Networks For HP-UX and Sun Solaris systems, use the HP Jetdirect Printer Installer for UNIX software provided on the HP Jetd ire ct CD-ROM. The software is located in the /UNIX directory of the CD-ROM. For detailed installati on instructions and other information, read the text and docu mentation files prov ided[...]

Installation Procedures 20 ENWW T o V iew Documents on the CD-ROM Several HP Je tdi re ct print server document s, including the HP Jetdirect Print Server Administrator’s Guide , are provided on the CD-ROM both in Adobe Acrobat Reader form at (*.pdf) and we b browser format (*.htm). For supp orted Windows systems, these documents can be accessed [...]

Installation Procedures 21 ENWW Note For other supported operating systems, you can access the documentation files directly from the DOCS directory on the CD-ROM . For Adobe Acrobat format (*.p df) documen ts, the Adobe Acrobat Reader for your system must be installed and available on your system. If you have di fficulty viewin g *.pdf document s,[...]

Troubleshooting Tools 22 ENWW 3 T roubleshooting T ools HP Jetdirect Configuration Page As illustrated in Chapter 2 , the Jetdirect Config uration page provides comprehensive p rint serv er status. It is an important diagnostic tool, especia lly if ne twork communications with the print server is not available. In most HP LaserJet printers, a Jetdi[...]

Troubleshooting Tools 23 ENWW ● the printer’s control panel (if it has one). See Append ix C for more information. ● the embedded Web server running on the Jetdirect print server. ● accessing the Telnet interface on the Jetdirect print server. ● using a TFTP (Trivial File Transfer Protocol) conf iguration file that is download ed, for exa[...]

Troubleshooting Tools 24 ENWW Note The HP Jetdirect 10/100Base-TX print server may require up to 10 seconds to establish a connection on the network. Try the following troubl eshooting procedures: ● Verify cablin g connecti ons. ● Configure the p rint server’s 10/10 0TX link setting di rectly (for example, using the EIO menu on the printer’[...]

Troubleshooting Tools 25 ENWW Resetting to Factory Defaults You can restore default values by performing a cold reset on your printer (see your printer documentation for instructions). To perform a cold reset on many HP LaserJet printers, turn off the printer and then press and hold the Go button as you turn the printer back on. A document that des[...]

Troubleshooting Tools 26 ENWW Enabling or Disabl ing Network Protocols When you first install the Jetdirect print server from the factory, all supported network protocols are enabled (or turned on) whenever you turn the printer on. If a network protocol is enabled, the card may actively transmit on the network even when there are no computers on th[...]

Introduction to Network Printing 27 ENWW A Introduction to Network Printing Network Printing Configurations Networks consist of c omputers connected together to share info rma tio n and resources, such as printers. On a “client-server” net wor k, cl ien t compu ters send print jobs to dedicated server computers that control the use of ea ch pri[...]

Introduction to Network Printing 28 ENWW Note that peer-to-peer printing ca n be configured on a client- server network. For example, a small workgroup might use peer-to-peer printing even though it is connected to an enterprise-wide client-server network. Network Protocols Regardless of the network type (c lient-server or peer-to-peer), y o u r co[...]

Introduction to Network Printing 29 ENWW Additional informati on on networ k addresses and other parameters is available using the HP Jetdirect CD-ROM util ity (Windows) by selecting Networking Help . Setting Up Y our Network Printer Note If you are on a network that uses TCP/I P, check with your network administrator for a valid IP address and oth[...]

Introduction to Network Printing 30 ENWW Figure A-2 Using the HP Installation Wizard ( Windows) For additional printer setup opti ons and technical information, see the appropriate HP Jetdirect Print Server s Administrator’s Guide for your particula r model inclu ded on the HP Jetd irect CD-ROM. Novell NetWare NDS or Bindery networks (Queue Serve[...]

HP Jetdirect Solutions Summary 31 ENWW B HP Jetdirect Solutions Summary T ools Overview Table B-1. Tools Overview HP Jetdirect Network Conf iguration and Management ● Embedded HP Jetdirect services: ■ BootP or DHCP ■ TFTP ■ SNMP ■ Telnet ■ Embedded Web Server, HTTP (TCP port 80) ■ Embedded Web Server, HTTPS (TCP port 443) ● HP manag[...]

HP Jetdirect Solutions Summary 32 ENWW Supported Network Protocols Table B-2. Supporte d Network Protocols Network Protocols Network Printing Environments TCP/IP Microsoft Windows 98, Me, NT 4.0, 2000, XP-32/64 (Direct Mode), Server 2003 Novell NetWare 5, 6 via NDPS Apple Mac OS X UNIX and Linux, including: HP-UX Solaris (SPARCsystems only) RedHat [...]

HP Jetdirect Solutions Summary 33 ENWW HP Installation Software For a summary of HP solutions to setup network printing, see Table B-3 below. For more informat ion on these and other HP solutions, visit HP online support at: http://www.hp.com/su pport/net_printing Table B-3. HP Software Solutions (1 of 3) I nstall Network Printe r Wizard (Windows) [...]

HP Jetdirect Solutions Summary 34 ENWW HP Web Jeta dmin (Internet ac cess required) ● Supported Networks (TCP/IP, IPX/SPX): ■ Windows NT 4.0, 2000, XP, Server 2003 ■ HP-UX* ■ Solaris* ■ Red Hat, SuSE Linux ■ NetWare* *Note: Supports queue creation and perip heral management from HP Web Jetadmin hosted on Windows NT 4.0, 2000, XP, Server[...]

HP Jetdirect Solutions Summary 35 ENWW HP IP/IPX Pr inter Gateway ● Supported Networks (IPX/SPX only): ■ NetWare 5.x, 6.0 ● Simplified installation, printing, and bidirectional manageme nt of HP Jetdirect- connected prin ters under N ovell Dis tributed Prin t Services (NDPS) ● Allows automatic discovery and installation of HP Jetdirect- con[...]

HP Jetdirect EIO Control Panel Menus 36 ENWW C HP Jetdirect EIO Control Panel Menus Introduction When supported by the printer, the HP Jetdirect EIO internal print server contains a confi guration menu that can be accessed from the printer’s contro l panel. The keystrok es to access this menu depe nd on the printer. Refer to the printer manuals f[...]

HP Jetdirect EIO Control Panel Menus 37 ENWW Classic Control Panel Classic control panels can typically di splay two lines of 16 characters each. As described in Table C-1 , the HP Jetdirect EIO control panel menu allows you to ena ble or disabl e network prot ocols, and co nfigure selected network parameters. On the control panel display, an aster[...]

HP Jetdirect EIO Control Panel Menus 38 ENWW CFG TCP/IP= Selects whether you wa nt to access the TCP/IP menu and set TCP/IP protocol parameters. NO (default): Bypass the TCP/IP menu items. YES: Access the TCP /IP menu items. TCP/IP menus depend on your print server model. ● BOOTP=YES* enables configuration by a BootP server. ● DHCP=YES* enables[...]

HP Jetdirect EIO Control Panel Menus 39 ENWW CFG IPX/SPX= Selects whether you want to access the IPX/SPX menu and set IPX/SPX protocol parameters. ● NO (default): Bypass the IPX/SPX menu items. ● YES: Access the IPX/SPX menu items. In the IPX/SPX menu, you can specify the Frame Type parameter used on your n etwork. ■ AUTO (default) will autom[...]

HP Jetdirect EIO Control Panel Menus 40 ENWW Graphical Control Panel Graphical control panels typically displ ay 18 characters on a line, and as many as four lines at a time. In addition, scrolling may be supported to allow displ ay of ad ditional lines. On graphical control pan els, a numeric keypad an d navigation buttons are used to access HP Je[...]

HP Jetdirect EIO Control Panel Menus 41 ENWW CONFIG METHOD Specifies the metho d that TCP/IP parameters will be con figured on the Jetdirect print server. ● BOOTP: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. ● DHCP: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCP server.[...]

HP Jetdirect EIO Control Panel Menus 42 ENWW MANUAL SETTINGS (Available only if CONFIG METHOD is set to MANUAL) Configure parameters directly from the printer control panel: ● IP ADDRESS n.n.n.n: The unique IP address of the printer, where n is a value from 0 to 255. ● SUBNET MASK m.m.m.m: The subnet mask for the printer, where m is a value fro[...]

HP Jetdirect EIO Control Panel Menus 43 ENWW FRAME TYPE Selects the frame type setting for your network. ● AUTO: (Default) automatically sets and limits the frame type to the first one detected. ● EN_8023, EN_II, EN_8022, EN_SNAP are frame type selections for Ethernet networks. ATALK ENABLE ● ON: Enable the AppleTalk protocol. ● OFF: Disabl[...]

HP Jetdirect EIO Control Panel Menus 44 ENWW LINK SPEED Selects the network link speed and communication mode for the print server . For proper communications, the Jetdirect settings must match the network. ● AUTO (default): Th e print server will automatically configure itself to match the network’s link speed and communication mode. If it fai[...]

Specifications and Regulatory Statements 45 ENWW D Specifications and Regulatory Statements Specifications HP Jetdirect EIO Inte rnal Print Server Electrical Environmental ● HP J7934A (620n) ● HP J6057A (615n) Ethernet/Fast Ethern et, IEEE 802.3 and IEEE 802.3u 10/100Base-TX (RJ-45) 1.25 A maximum @ 3.3 V nominal Operating Non-Operating Tempera[...]

Specifications and Regulatory Statements 46 ENWW Electromagnetic Regulatory Statements FCC Statements CAUTION. Pursuant to Part 15.21 of the FCC Ru les, any changes or modifications to this equipment no t expressly approved by th e Hewlett-Packard Company may cause interference and void the FCC aut horization to operate this equipment. General Info[...]

Specifications a nd Regulatory Statements 47 ENWW FCC Class B for HP J7934A Ethernet or IEEE 802.3/8 02.3u. This equipment has been tested and fo und to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rul es. These limits are designed to provide reasonable protection again st interfer ence in a residentia l insta[...]

Specifications and Regulatory Statements 48 ENWW HP Jetdirect Print Servers DECLARATION OF CONFORMITY according to ISO/IEC G uide 22 and E N45014 Manufacturer 's Name: Hewlett- Packar d Comp any Manufact urer's Address: 8000 Foothil ls Blv d. Roseville, CA 957 47-5677 U.S.A. declares tha t the product: Product Name: HP Jetdirect 615N, 620[...]

Specifications a nd Regulatory Statements 49 ENWW Australia Canada (J7934A Only) This equipment complies wi th Canadian EMC Class- B requirements. (J6057A Only) This equipment complies wi th Canadian EMC Class- A requirements. VCCI (Japan) J7934A Class B J6057A Class A RRL Statement (Korea) J7934A Class B J6057A Class A This equipment complies with[...]

Specifications and Regulatory Statements 50 ENWW Taiwan Class A J6057A Chinese Safety Statement EIOSG.book Page 50 Thursday, O ctober 9, 2003 1:42 PM[...]

Warranty Service 51 ENWW E W arranty Service HEWLETT -P ACKARD LIMITED W ARRANTY STA TEMENT 1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materi als and workmanship after the date of purchase, for the period specified above. If HP re ceives notice of such defects du ring the warranty per[...]

Warranty Service 52 ENWW 8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUS IVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUP PLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQ UENTIAL (INCLUDING LO ST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED[...]

53 ENWW F HP Support and Service HP Support Online Click your way to a quick solution! The HP web site at http://www.hp.com/support/net_p rinting is a great place to start for answers to questions about your HP Jetdirect print server – 24 hours a day, 7 days a week. Firmware Upgrades Hewlett-Packard offers download able electronic upgrades for HP[...]

54 ENWW HP Support By Phone Highly trained technicians are ready to take your call. For a list of HP support numbers by country/region, see Table F-1 . Note For toll-free phone support in the USA and Canada , call HP support a t: 1-800-HPI NVENT (1-800 -474-6836) For the most recent HP support telephone numbers and available servi ces worldwide, vi[...]

55 ENWW Denmark + 45 39 29 4099 Portugal +3 51 21 3176333 Finland + 358 (0)203 47 288 Russian Federation +7 095 797 3520 (Moscow) France + 33 (0)1 43 62 34 34 Singapore + 65 6272 5300 Germany 1 0180 525 8143 (0,12 EUR /Min.) Spain +34 902 010 333 Hong Kong SAR +85 (2) 3002-8555 Swe den + 46 (0)8 6 19 2170 Hungary +36 (0)1 382 1111 Swi tzerland + 41[...]

© 2004 He w lett-P ack ard Dev elopment Com pan y , L.P .[...]