HP (Hewlett-Packard) 680689-001 manual

HP Pavilion g7 Notebook PC Maintenance and Service Guide[...]

© Copyright 2011 Hew lett-Packard Development Company, L.P. AMD and ATI are trademarks of Advanced Micro Device s, Inc. Bluetooth i s a trademark owned by its proprietor and used by Hewlett-Packard Company u nder license. Intel, Core, and Pentium are trademarks of Intel Corporation in the U .S. and other countries. Microsoft and Windows are U.S. r[...]

Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of ove rheating th e device, do not place the device dire ctly on your lap or obstr uct th e device air vents. Use th e device only on a hard, flat surface. Do not allow anot her hard surfac e, such as an adjoinin g optional print er, or a soft surface, such as pi[...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

Battery ............ ............ ........... ............ ............... ............ .......... ............ ............... ........ ........ 37 Optical drive .................... ........ ........... ........... ......... .......... ........... .......... ......... ............ .. ...... 39 Hard drive or SSD .............. ............ .......[...]

7 Backup and recovery .................... ................. ........... ................. ............. ............ ........................... ............. .. 93 Restore .............. .......... .......... .............. .......... .......... ............ .......... .......... .............. ..... ............... ......... 93 Creating restore [...]

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1 Product description Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Product Name HP Pavilion g7 Notebook PC √√ Processors AMD A8-3520M 2.50 GHz p rocessor (1.6 GHz Front-Side Bus (FSB), 1333 MHz/ 4.0 MB L2 cache, quad core, 35 W) √ AMD A6-3420M 2.40 GHz processor (1.5 GHz[...]

Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Intel Pentium ® B970 TJ85 2.30 GHz, PGA processor (2.0 MB cache, dual cor e 35 W) √ Intel Pentium B960 TJ85 2.20 GHz, PGA processor (2.0 MB L3 cache, dual core 35 W) √ Intel Pentium B950 TJ85 2.10 GHz, PGA processor (2.0 MB L3 [...]

Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Switchable discrete graphics: ● ATI Mobility Radeon HD 7450M with 1024 MB of discrete video memory (128 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package , muxless switchable, supports HD Decode, DX11, HDMI, and BACO ● ATI Mo[...]

Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Supports: ● Supports 8192 MB total system memory (4096×2) ● 6144 MB total system memory (4096×1 + 2048×1) ● 5120 MB total system memory (4096×1 + 1024×2) ● 4096 MB total system memory (4096×1 or 2048×2) ● 2048 MB to[...]

Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Wireless Integrated wireless local area network (WLAN) options by way of wireless mod ule √√ Two WLAN antennas built into display assembly √√ Support for the following WLAN formats: ● Atheros 9485GN 802.11b/g/n 1×1 WiFi a[...]

Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Ports ● Smart-Pin AC power adapter ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920 ×1200 @ 60Hz and 1920 ×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes li[...]

Category Description Computer models equipped with a n AMD processor Computer models equipped with an Intel processor Operating system Preinstalled: ● Microsoft Windows ® 7 Home Basic 64 bit ● Windows 7 Home Premium 64 bit ● FreeDOS √√ Preinstalled: ● Windows 7 Home Professional 64 bit √ Serviceability End-user replaceable parts: ●[...]

2 External component identification Top Button Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, pr ess the button briefly to exit Sleep. ● When the computer is in Hibernati[...]

Keys Item Component Description (1) esc key Displays system information when pressed in co mbination with the fn key. (2) Action keys Execute frequently used system functions. (3) fn key Displays system information when pressed in co mbination with the esc ke y. (4) Windows logo key Displays the Windows Start menu. (5) QuickWeb key ● When the com[...]

Lights Item Component Description (1) TouchPad light ● Amber: the TouchPad is off. ● Off: the TouchPad is on. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● White: the computer is on. ● Blinking white: the computer is in the Sleep state. ● Off: the computer is off or in Hibernation. (4) Wirele[...]

TouchPad Item Component Description (1) TouchPad light ● Amber: the TouchPad is off. ● On: the TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPa[...]

Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communica te with WLANs. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam . (4) Internal microphone Records sound. *The antennas are[...]

Left side Item Component Descript ion (1) External monitor port Connects an ex ternal VGA monitor o r projector. (2) Vents (2) Enable airflo w to cool internal comp onents. NOTE: The computer fan starts up automatically to cool in ternal components and prevent overheating. It is n ormal for the internal fa n to cycle on and off during routine oper [...]

Item Component Descript ion (9) Drive light Blinking white: the hard drive is being accessed. (10) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Right side Item Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical[...]

Bottom Item Component Description (1) Batter y bay H olds t he batte ry. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up autom atically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and[...]

3 Illustrated parts catalog Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model number provided on the service tag . Item Description Function (1) Product name This is the model name for the computer. (2) Serial number This alphanumeric identifier is uniqu e to each product. (3) Product number[...]

Computer major components Computer majo r components 17[...]

Item Component Spare part number (1) 43.9 mm (17.3 in), high def inition (HD), ligh t-emit ting diode (LED), BrightView display assembly (includes webcam, two microphones, and wireless antenna transceivers and cables) Butter gold 640223-001 Charcoal gray 640226-001 Pewter 640227-001 NOTE: For more display assembly spare part information, see Displa[...]

Item Component Spare part number (5) TouchPad LED board (includes cable) 640213-001 (6) TouchPad button boa rd (includes cable) 640214-001 Cable Kit , includes: 64020 6-001 (7a) TouchPad cable (7b) Optical drive cable (7c) Hard drive connector cable NOTE: See Cable Kit on page 22 for more Cable Kit spare pa rt information. (8) Speaker Kit (includes[...]

Item Component Spare part number Intel Core i5-2540M 2.60 GHz (SC turbo up to 3.30 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W) 631255-001 Intel Core i5-2520M 2.50 GHz (SC turbo up to 3.20 GHz), PGA processor (3.0 MB L3 cache, dual core, 35 W) 631253-001 Intel Core i5-2450M 2.50 GHz (SC turbo up to 3.10 GHz), PGA processor (3.0 MB L3 cach[...]

Item Component Spare part number (19) Hard drive SATA, does not include hard drive conne ctor cable, isolators, or shield): For use with al l computer models : 750 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm ( 2.50 in) 644351-001 640 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm ( 2.50 in) 637312-001 500 GB, 7200 rpm, 9.5 mm (0.37 in) × 6.35 cm ( 2.50 i[...]

Cable Kit Item Component Spare part number Cable Kit , includes: 64020 6-001 (1) TouchPad cable (2) Hard drive connector cable (3) Optical drive cable 22 Chapter 3 Illustrated parts catalo g[...]

Display assembly subcomponents Item Component Spare part number (1) Displ ay bezel 640204-001 (2) Display hinge covers (2) 643698-001 (3) Webcam/microphone module 637197-001 (4) 43.9 cm (17.3 in) HD, LED, BrightView display panel 641395-001 (5) Displ ay Hinge Kit (includes left and right displa y hinges and br ackets) 640207-001 (6) Displ ay Cable [...]

Item Component Spare part number Butter gold 640197-001 Charcoal gray 640200-001 Pewter 640201-001 Display Screw Kit (not illustrated) 640218-001 24 Chapter 3 Illustrated parts catalo g[...]

Mass storage devices Item Component Spare part number (1) Hard d rive (7.0 mm (2.5 in), SATA, does not include hard drive connector cable, isolators, or shield): For use with al l computer models : 750 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm ( 2.50 in) 644351-001 640 GB, 5400 rpm, 9.5 mm (0.37 in) × 6.35 cm ( 2.50 in) 637312-001 500 GB, 7200 rpm[...]

Miscellaneous parts Componen t Spare part number HP Smart AC adapter 90 W PFC RC V HP Smart AC adapter, for use only with computer models equipped with a graphics subsystem with discrete video memory 609940-001 65 W RC V HP Smart AC adapter, for use only with computer models equipped with a graphics subsystem with UMA video memory 609939-001 Power [...]

Spare part number Description 621569-001 4 GB memory module (DDR3, 10600, 1333 MHz) 630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter fo r use only on computer mode ls equipped with an Intel processor or select models equipped wi th an AMD processor 631253-001 Intel i5-2520M 2.50 GHz (SC turbo up to 3.20 GHz) processor (3.0 MB L3 cache, dual c[...]

Spare part number Description 640208-131 Keyboard, black, for use in Portugal (includes keyboard cable) 640208-141 Keyboard, black, for use in Turkey (includes keyboard cable) 640208-171 Keyboard, black, for use in S audi Arabia (incl udes keyboard cable) 640208-211 Keyboard, black, for use in Hungary (includ es keyboard cable) 640208-221 Keyboard,[...]

Spare part number Description 641395-001 43.9 cm (17.3 in), HD, LED, BrightView display panel 641396-001 Speaker Kit (includes left and right speakers and cable) 641401-001 Top cover, butter gold (i ncludes TouchPad and TouchPad cable) 641404-001 Top cover, charcoal gray (i ncludes TouchPad and TouchPad cable) 641405-001 Top cover, pewter (includes[...]

Spare part number Description 657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi a nd 20702 Bluetooth 4.0 Combo Adap ter, for use with computer models equipped with an Intel processor or select models equipped with an AMD processor 659877-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659878-001 BD ROM DVD±R/RW Super Multi Double-Layer D[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio ns include some of the cons iderations[...]

Drive handling CAUTION: Drives are fragile components that must be handle d with care. To prevent damage to the computer, damage to a d rive, or loss of information, observe these precau tions: Before removing or inserting a hard dri ve, shut down the computer. If you are unsure whe ther the computer is off or in Hibernation, turn the computer on, [...]

Typical electrostatic voltage levels Relative hum idity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof[...]

Packaging and transporting guidelines Follow these groun ding guidelines whe n packaging and transporti ng equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta [...]

Equipment guidelines Grounding equi pment must include eith er a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimu m of one megohm ±1 0% resi stance in the ground cords. To provid e proper ground, wear a strap snugl y against t[...]

Component replacement procedures This section provides re moval and replacement procedures. There are as many as 5 1 screws that must be removed, repl ac ed, or loo sened when servicing the computer. Make special note o f each screw size and location during removal and replacement. Service tag When ordering pa rts or requestin g information, provid[...]

Computer feet The computer feet a re adhesive-backe d rubber pads . The feet are in cluded in the Ru bber Feet Kit, spare part num ber 639455-001 . There are 4 rubber feet tha t attach to the b ase enclosure in the locations illustrated below. Battery Description Spare part number 6-cell, 55 Whr, 2.55 Ah Li-ion battery, for use with select computer[...]

3. Remove the battery (3) from the computer. To insert the battery: 1. Align the tabs on the rea r edge of the ba ttery with the notches on the rear edge of the battery bay. 2. Pivot the front edge of the batt ery down into the battery bay until i t is seated. (The ba ttery release latch will automatically lock into place.) 38 Chapter 4 Remova l an[...]

Optical drive NOTE: The optical drive spare part ki t includes a bezel an d bracket. Description Spare part number BD ROM DVD±R/RW Super Multi Double-Layer Drive 659878-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 659877-001 Before removing the optical drive, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether [...]

5. Remove the optical drive (2) by sliding it out of the optical drive bay. 6. If it is necessary to replace the optical drive brac ket, position the optica l drive with the rear pa nel toward y ou. 7. Remove the two Phillip s M2.0×3.0 screws (1) that secure the bracket to the optical d rive. 8. Remove the optical drive bracket (2) . Reverse this [...]

Hard drive or SSD NOTE: The hard drive spare part kit do es not include the hard drive conn ector cable, isolators, or shield. The hard dr ive connector cable , isolators, and shield are inclu ded in the Hard Drive Hardware Kit, spare part number 6 39444-001. The hard drive c onnector cable is included in the Cable Kit, spare part number 6402 06-00[...]

3. Remove the drive. 4. Remove the drive connector cable (1) and the drive isolators (2) . If it is necessary to replace the components, the drive connector ca ble is included in the Cabl e Kit, spare part number 640206-001. The d rive isolators are included in the Hard Drive Hardwa re Kit, spare part numbe r 639444-001. 5. Remove the drive shield [...]

RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 637193-001 Before r emoving th e RTC bat tery, foll ow these s teps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all[...]

Memory module Description Spare part number 4 GB (DDR3, 10600, 1333 MHz) 621569-001 2 GB (DDR3, 10600, 1333 MHz) 621565-001 Before removing a memory module, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2[...]

WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4 .0 Combo Adapter, for use with computer models equipped with an AMD processor or select models equip ped with an Intel processor 655795-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bl uetooth 4.0 Combo Adapter, for u se with computer models eq[...]

3. Remove the WLAN modu le by pulling the module awa y from the slot at an a ngle (4) . NOTE: The WLAN mo dule is designe d with a notch (5) to prevent incorrect installation into the WLAN module socke t. NOTE: If the WLAN ante nnas are not conne cted to the terminals on the WLAN module, the protective sle eves must be installed o n the antenna con[...]

Keyboard NOTE: The keyboard spare part kit inclu des a keyboard cable. NOTE: For the complete list of available keyboa rds, see Computer ma jor components on page 17 . Before removing the keyboard, fo llow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut[...]

4. Insert a s crew driver or similar thin tool into the keyboard screw hole, and then press on the back of the keyboard until the keyb oard disengages from the computer. 5. Turn the co mputer ri ght-side up with t he front toward y ou. 6. Lift the rear edge of th e keyboard, and then sw ing the keyboard up and forward un til it rests upside down on[...]

7. Release the zero inserti on force (ZIF) conne ctor (1) to which the keyboard cab le is attached, an d then disconnect the keyb oard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to insta ll the keyboard. Component replacement procedures 49[...]

Top cover NOTE: The top cover spare pa rt kit includes the TouchPad and TouchP ad cable. Description Spare part number Butter gold 641401-001 Charcoal gray 641404-001 Pewter 641405-001 Before removing the top cover, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer o[...]

4. Remove the two Phillip s M2.5×7.0 screws (1) in the hard drive b ay and the three Phillip s M2.5×5.0 screws (2) in the batter y bay that secure the top cover to the comp uter. 5. Turn the computer right-side up, with the front toward you. 6. Open the computer. 7. Release the ZIF conne ctors to wh ich the follow ing cables are attache d, and th[...]

9. Lift the rear edge of the top cover (2) until the left and right sides disengag e from the base en closure. 10. Remove the top cover (3) . Reverse this procedure to insta ll the top cover. 52 Chapter 4 Remova l and replacement procedures[...]

Power button board Description Spare part number Power button board (includes cable) 640212-001 Before removing the power button board, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext [...]

TouchPad button board Description Spare part number TouchPad button board (includes cable) 640214-001 Before removing the Touch Pad butt on board, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconne[...]

5. Lift the rear edge of th e TouchPad bu tton board (6) until it is released from the clip s built into the top cover. 6. Remove the TouchPad button board and cab le. Reverse this procedure to insta ll the TouchPa d button board and cable. TouchPad LED board Description Spare part number TouchPad LED board (inc ludes cable) 640213-001 Before remov[...]

4. Detach th e TouchPad LED board (4) from the top cover. (The Tou chPad LED board is attached to the top cove r with double-sided tap e.) 5. Remove the TouchPad LED board and cable. Reverse this procedure to insta ll the TouchPa d LED board and cable. 56 Chapter 4 Remova l and replacement procedures[...]

Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 641396-001 Before removing the speakers, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext[...]

LED board Description Spare part number LED board 640215-001 Before removing the LED boa rd, follow thes e steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3.[...]

USB board Description Spare part number USB board (includes cable) 640211-001 Before removing the USB board, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to [...]

Reverse this procedure to insta ll the USB board. Power connector cable Description Spare part number Power connector cable 641394-001 Before removing the power connecto r cable, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibern ation, turn the computer on, and th en shut it down thr ough t[...]

System board NOTE: The system board spare part kit includes re placement thermal material. Re placement thermal material is also ava ilable in the Ther mal Material Kit, spare part number 634433-00 1. Description Spare part number AMD processor: For use only with computer models equipped with the AMD A60M chipset and a gr aphics subsystem with 1024[...]

Remove the system bo ard: 1. Disconnect the following cables from the system board: ● LED board cable (1) ● Speaker cable (2) ● Optical drive cable (3) ● Display panel cable (4) 2. Remove the Phillips M2.5×5.0 screw (5) that secures the system b oard to the base enclosure. 3. Disconnect the power connector cable (1) from the system board. [...]

5. Lift the right side of the system board (1) until it rests at an angle. 6. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to insta ll the system board. Optical drive cable NOTE: The optical drive cable is in cluded in the Cable Kit, spa re part number 6402 06-001. The optical drive cabl e includ[...]

2. Release the clips (3) built into the base en closure that s ecure the optical drive connector, an d then release the connector (4) from the cli ps. 3. Remove the optical drive connector and cable . Reverse this procedure to insta ll th e opti cal drive connector and cable. 64 Chapter 4 Remova l and replacement procedures[...]

Fan and heat sink NOTE: The fan and heat sink sp are part kits incl u de replacement th ermal material. Repla cement thermal material is also ava ilable in the Ther mal Material Kit, spare part number 634433-00 1. Description Spare part number Fan 639460-001 Heat sink: AMD processor: For use only with computer models equipped with the AMD A60M chip[...]

Remove the fan and heat si nk: 1. Turn the system board upside down, with the fan toward you. NOTE: Steps 2 through 5 apply only to computer models equipped with a graphics subsystem with discrete memory. See steps 6 throu gh 8 for fan and heat sink removal information for computer models equipped with a gr aphics subsystem with UMA memory. 2. Disc[...]

5. Remove the fan and heat sink (4) . NOTE: The following i llustration shows the fan and he at sink being re moved from a computer model equipped with an AMD pr ocessor and a graphics subsyst em with discret e memory. NOTE: The following i llustration shows the fan and he at sink being re moved from a computer model equipped with an Intel processo[...]

6. Disconnec t the fan cable (1) from the system board. 7. Loosen the screws (2) that secure the fan and heat sink to the system board. (Computer models equipped with an AMD processor have three screws. Computer models equipped with an Intel processor hav e four screws.) NOTE: Due to the adhe sive quality of the th ermal material located b etween t[...]

NOTE: The thermal mate rial must be thoroughly clean ed from the surfaces of the heat sink and the system board co mponents each ti me the heat sink is remove d. Replacement thermal material is included with the base enc lo sure, fan, heat sink, processor, a nd system board spare part ki ts. Replacement thermal ma terial is also available in the Th[...]

NOTE: The following illustration shows the replac ement thermal materi al locations on a computer model equipped with an Intel pr ocessor and a graphics subsystem with discrete memory. ● Thermal paste is u sed on the proc essor (1) and the heat sink section (2) that services it ● A thermal pad is used on the graphics subsystem chip (3) and the [...]

c. Remove the fan (3) from the heat sink. Reverse this procedure to rea ssemble an d install the fan and heat si nk. Component replacement procedures 71[...]

Processor NOTE: The processor spare part kit includes replacement thermal materia l. Replacement thermal material is also ava ilable in the Ther mal Material Kit, spare part number 634433-00 1. Description Spare part number AMD A8-3520M 2.50 GHz processor (1.6 GHz FSB, 4.0 MB L2 cache, quad cor e, 35 W) 669690-001 AMD A6-3420M 2.40 GHz processor (1[...]

● System board (see Syste m board on page 61 ) ● Fan and heat sink (see Fan and heat si nk on page 65 ) Remove the proce ssor: 1. Use a flat-bladed screw driver (1) to turn the processor locking screw on e-half turn counterclockwise (2) , until you hear a click. Component replacement procedures 73[...]

2. Lift the processor (3) straight up, and remo ve it. NOTE: The gold tria ngle (4) on the processor must be aligne d with the triangle ico n embossed on the processor socket when you install the processor. NOTE: The following illustration shows the processor removal process on a computer model equipped with an AMD processor. NOTE: The following il[...]

Display assembly NOTE: The display assembly spare part kit includes webcam, two microphon es, and wireless antenna transceiver s and cables). Description Spare part number 43.9 cm (17.3 in), HD, LED, BrightView display assembly (includ es webcam, two microphones, and wireless antenna transceivers and cables) Butter gold 640223-001 Charcoal gray 640[...]

4. Remove the display assembly (4) . 5. If it is necessary to replace the display beze l or any of the display assembly subcomponents: a. Remove the two screw covers (1) and the two Phillips M2.5×6.0 screws (2) that secure the display bezel to the displa y assembly. The screw covers are available in the Disp lay Screw Kit, spare part number 64021 [...]

c. Remove the display bezel (4) . The display bezel is available using spare part nu mber 640204-001. 6. If it is nece ssary to replac e the webcam/microphone module: a. Detach and release th e webcam/microphone mo dule (1) as far as th e webcam/microphone module cable allo ws. (The webcam/micropho ne module is attached to the display enclosure wit[...]

b. Remove the hinge covers (2) . The hinge covers are available usi ng spare part number 643698-001. 8. If it is necessary to replace the display panel: a. Remove the four Phillips M2.5×6.0 scre ws that secure the display panel to the display enclosur e. b. Lift the top edge of the d isplay panel, and then swing it up and forward until it rests up[...]

c. Release the adhesive stri p (1) that secures the display panel cable to the display panel, and then disconnect the disp lay panel cable (2) from the display pan el. d. Remove the display pane l. The display pan el is availab le using spare part n umber 641395-001. 9. If it is necessary to replac e the display hing es: a. Remove the four Phillips[...]

b. Remove the display hinge s (2) . The display hin ges include the display hinges and brackets and are availa ble using spare p art number 640207 -001. 10. If it is necessary to replace the di splay panel cable: a. Release the tabs (1) built into the display enclosure sh ie lding that secure the displ ay panel cable to the displa y enclosure. b. R[...]

c. Remove the wireless ante nna cables and transceive rs (3) . The wireless antenna cables and transceivers are avai lable in the An ten na Kit, spare part numbe r 640192-001. Reverse this procedure to rea ssemble an d install the di splay assembly. Component replacement procedures 81[...]

5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility includes settin gs for the types of periphera ls installed, the startup se[...]

Navigating and selectin g in Setup Utility To navigate and select in Setu p Util ity, follow these steps: 1. Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of th e screen. ● To select a menu or a menu item , use the tab key a nd the keyboa rd arrow keys an[...]

Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Ut ility to the values that were set at the fact ory, follow these steps: 1. Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bot[...]

Determining the BIOS version To determine whether available BIO S updates c ontai n later BIOS versions tha n those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version informa tion (also known as ROM da te and System BIOS ) can be displa yed by pressing fn+esc (if you are already in[...]

4. Double-click the file that has an .e xe extension (for example, filename.exe ). the BIOS installation begins. 5. Complete the installation by foll owi ng the on-screen instructions. NOTE: After a message on the screen rep orts a successful installati on , you can delete the downloaded file f rom your hard drive. Using System Diagnostics System D[...]

6 Specifications Computer specifications Metric U.S. Dimensions Depth 26.8 cm 10.6 in Width 41.2 cm 16.2 in Height 3.1 to 3. 7 cm 1.2 to 1.5 in Weight 2.97 kg 6.55 lb Input power Operating voltage 18.5 V dc @ 3.5 A -65 W or 19.0 V dc @ 4.74 A -90 W Operatin g curren t 3.5 or 4. 74 A Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -2[...]

43.9 cm (17.3 in) display specifications Metric U.S. Dimensions Height 21.7 cm 8.54 in Width 38.4 cm 15.12 in Diagonal 43.9 cm 17.29 in Number of colors Up to 16.8 million Contrast ratio 200 :1 (typical) Brightness 200 cd/m 2 (typical) Pixel resolution Pitch 0.197 mm × 0.197 mm Format 1600 × 900 Configuration RGB vertical stripe Backlight LED Cha[...]

Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 mm Length 100.2 mm 100.2 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 110 g 98 g 110 g 110 g Interface typ e SATA (3 GB/sec) SATA (3 GB/sec) SATA SATA Transfer rate Synchronous (maximum) 97 MB/sec 106 MB/sec 1.1 GB/se[...]

SSD specifications Performance Sequential read (maximum) 270 MB/s Sequential write (maximum) 165 MB/s Characteristics Interface SATA revision 2.6 Flash type Multi-Level Cell (MLC) NAND Flash capacity 160 GB Features ATA Security; ATA8-ACS; SATA 2.6; Device Initiated Power Management (DIPM) Envir onment al sp ecifi catio ns Operating temperature 0°[...]

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD +(E)G, CD-MIDI, CD-TEXT, CD-R OM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P hoto-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD -RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-1 8), DVD-R, DVD-RW, DVD+ R, DVD +RW,[...]

BD ROM and DVD±R/RW SuperM ulti Double-Layer Drive specifications Applicable disc Read BD-ROM, BD -ROM-DL, BD-R, BD -R-DL, BD-RE, BD-RE-DL, DVD- ROM, DVD+R, DVD+R-DL , DVD+RW , DVD- R, DVD-R- DL, DVD- RW, DVD- RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), C D-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple session s), CD Extra,[...]

7 Backup and recovery Your computer includes t ools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provide s information on the fol lowing topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Ma nager so ftware feature) ● Performing a system re[...]

Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its o riginal factory state if the hard drive fails, o r if for any reason you cannot restore using th e recovery partition tools. Create thes e discs or the flash drive after setting up the [...]

Performing a system restore Recovery Manager software allows yo u to repair or rest ore the compute r to its origina l factory state. Recovery Manager works from recovery discs, a reco very flash drive, or from a dedicated recovery partition (select models o nly) on the hard drive. NOTE: A system restore needs to be pe rformed if the computer hard [...]

Restoring using the restor e media 1. If possible, bac k up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. – or – Insert th e recov ery flash d rive into a USB por t on your computer, an d then restart the computer. NOTE: If the [...]

Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular b asis. How completely you are able to recover your system depends on how recent your backup is. NOTE: A recovery from yo ur most recent back[...]

Using Windows Backup and Restore Guidelines: ● Be sure that the computer is co nnected to AC power before you start the backu p process. ● Allow enough time to complete the backu p process. Depe nding on file sizes, it ma y take over an hour. To create a backup : 1. Select Start > Control Panel > System an d Security > Backup and Resto[...]

Create a system restore point 1. Select Start > Control Panel > System an d Security > Syste m . 2. In the left pane, clic k System Protectio n . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore poi nt (creat ed at a previous date and time), when th e compu[...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 V ac, or from 2 20 to 240 V ac. The 3-conductor powe r cord set included wi th t he compu ter meets the requirements for u se in the country or region where the e quipment is purchased . Power cord sets for u se i[...]

Requirements for specific countries and regions Country/region Accredited a gency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zeal and[...]

Country/region Accredited a gency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor , 0. 75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the ce rtif ication mark of the agency responsible for evaluation in the countr y or region where it will be used. 2. [...]

9 Recycling When a battery has reached the end of its use ful life, do n ot dispose of the ba ttery in general household waste. Follo w the local laws a nd regulatio ns in your area for battery disposal. HP encourages customers to recycle us ed electronic hard ware, HP original print cartridges, and rechargeable batteries. For more informatio n abo[...]

Index A AC adapter light 14 AC adapter, spare part numbers 26 Action keys 9 antenna locations 12 remov al 80 spare part number 23, 27, 81 Antenna Kit, spare part number 23, 27, 81 audio, product description 4 audio-in jack 13 audio-out jack 13 B base enclosure, spare p art number 20, 27 battery remov al 37 spare part numbers 20, 26, 37 battery bay [...]

transporting 34 workstation 34 H hard drive precautions 32 product description 4 remov al 41 spare part numbers 21, 25, 27, 29, 41 specifications 89 hard drive bay 15 hard drive connector cabl e illustrated 22 remov al 42 Hard Drive Hardware Kit, spare part number 21, 25, 27, 41 hard drive isolator illustrated 25 remov al 42 HDMI port 13 headphone [...]

product description audio 4 chipset 2 display panel 3 Ethernet 4 external media ca rds 5 graphics 2 hard drives 4 keyboard 6 memory module 3 microphone 4 operating system 7 optical drive 4 pointing device 6 ports 6 power requirements 6 processors 1 product name 1 security 6 serviceability 7 video 4 wireless 5 product name 1 Q QuickWeb key 9 R recyc[...]