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HP (Hewlett-Packard) 8550 manual

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  • Page 1

    English 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer *C7096-90923* *C7096-90923* C7096-90923 Getting Started Guide Copyright© 2000 He wlett-Packard Company Printed in USA 04/00 Manual Part No. C7096-90923 ? Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer P aper[...]

  • Page 2

    [...]

  • Page 3

    HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Pr inter Getting Star ted Guide[...]

  • Page 4

    Copyright Inf ormation ©2000 Hewlett-P ackard Company All Rights Reserved. Reproduction, adaptation, or translation without pr io r wr itten permission is prohibited, exce pt as allowed under the cop yr ight laws . P ar t number : C7096-90923 First Edition: Apr il, 2000 Wa r r a n t y The inf or mation contained in this document is subj ect to cha[...]

  • Page 5

    EN 1 Contents Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Step 1: Preparing a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    2 EN Printer Inf ormation Configurations This printer is av ailable in five configur ations, as described below: HP Color LaserJet 8550 The HP Color LaserJet 8550 comes standard with a 100-sheet tra y 1, a 500-sheet tra y 3, a printer stand, and 32 MB RAM. HP Color LaserJet 8550N The HP Color LaserJet 8550N comes standard with a 100-sheet tra y 1, [...]

  • Page 7

    EN Printer Information 3 HP Color LaserJet 8550MFP The HP Color LaserJet 8550MFP comes standard with a 100-sheet tra y 1, a 500-sheet tra y 2, a 500-sheet tra y 3, a duple xer , 64 MB RAM, an HP JetDirect print ser ver (10/100 Base-TX), an internal hard disk, a printer/copy module stand, and a cop y module.[...]

  • Page 8

    4 EN Step 1: Preparing a Location f or the Printer Figure 1 A T op View (with optional m u lti-bin mailbox and tra y 4) B F ront View (with optional multi-bin mailbo x and tra y 4) This printer requires the follo wing: z Space around the printer , as shown abov e z Sturdy , lev el floor surface z A well-v entilated room without abr upt humidity or [...]

  • Page 9

    EN Step 2: Unpacking the Printer 5 Step 2: Unpac king the Printer CA UTION Do not plug the printer into a power source until all shipping material is remov ed. This ma y cause damage to the printer . Figure 2 The f ollowing items are included with the printer : A T oner car tr idges: blac k, cyan, magenta, and yello w B Po w e r c o r d C Software [...]

  • Page 10

    6 EN T o unpack the printer 1 Remov e all external packing tape from the printer . 2 Open the low e r left door and push down the g reen lev er on the r ight side of the fuser . Then, remov e the orange shipping notice from the fuser . 3 Open the front door .[...]

  • Page 11

    EN Step 2: Unpacking the Printer 7 4 Remov e the orange packing material from the lowe r (green) le ver . 5 Press the white button on the lower (green) le ver and s wing the lev er to the right. 6 Remov e the packing material from inside the printer and then swing the low er (green) lev er back to the left, making sure the le ver clicks into place.[...]

  • Page 12

    8 EN Note F ollow steps 9-12 t o attach the five stabilizing legs to the bottom of tray 4. If the five stabilizing legs (which are in addition to the f our locking wheels) are already attached, proceed to step 13. 9 Locate the five stabilizing legs that came with the printer . 10 Locate the five guides f or the stabilizing legs on the bottom of tra[...]

  • Page 13

    EN Step 2: Unpacking the Printer 9 13 Remov e the packing tape from tra y 4. 14 Firm ly grip the handle in the center of tra y 4, squeeze the release le v er , and pull the tra y out until it stops. 15 Remov e the two orange pac king clips from inside tra y 4 by squeezing the sides of the clips and pulling them out. CA UTION Leaving the or ange cli[...]

  • Page 14

    10 EN Step 3: Installing the Cables T o connect the power cor d to a printer with a stand Note Make sure that the printer is off (pow er button out) bef ore connecting the power cord. 1 Roll the printer to its per manent location, where all four wheels rest on a le vel floor surf ace, and stabilize it b y pushing the locking tabs on the printer sta[...]

  • Page 15

    EN Step 3: Installing the Cables 11 T o connect the interface cable and power cor ds for a printer with an optional tra y 4 Note Make sure that the printer is off (pow er button out) bef ore attaching the interf ace cable and connecting the po wer cords. 1 Locate the interf ace cable (A), the powe r pack (B), and the str aight pow er cord (C). Note[...]

  • Page 16

    12 EN 5 Push the two cab les extending from the powe r pack into the space between the printer and tra y 4 along the back of the printer . 6 Plug the shor ter of the two cables into the connector on the back left corner of the printer . 7 Plug the longer of the two cab les into the connector on the back left corner of tra y 4. 8 Plug the f emale en[...]

  • Page 17

    EN Step 3: Installing the Cables 13 9 Roll the printer to its per manent location, where all four wheels rest on a le vel floor surf ace, and stabilize it b y pushing the locking tabs on the tr a y's wheels to the lock ed position. 10 Rotate the f eet of the five stabilizing legs and the anti-tip f oot (on the left side of the tra y) until the[...]

  • Page 18

    14 EN Step 4: Connecting the Printer to the Netw ork If you will connect the computer to the printer with a parallel cable , see “ To connect a parallel cab le ” later in this Step . If the printer was shipped with an optional HP JetDirect 10/100TX intern al print ser ver f or 10Base-T or 100Base-TX networks, the RJ-45 (unshielded twisted pair)[...]

  • Page 19

    EN Step 4: Connecting the Printer to the Network 15 T o connect a parallel cable T o print through the parallel por t, the printer requires a 25-pin male/micro 36-pin male ( “ C-size ” ) par allel cable that is IEEE-1284 compliant. The cable is not included with the printer . It must be purchased separately . 1 Squeeze the clips on the micro 36[...]

  • Page 20

    16 EN Step 5: Changing the Printer Contr ol P anel Overla y and Language (Optional) Replace the printer control panel overla y with the one included f or your language, if applicable . Then configure the pr inter control panel to show printer messages in your language . T o replace the ov erla y 1 Inser t a thumbnail or a thin, r igid object under [...]

  • Page 21

    EN Step 5: Changing the Printer Control Panel Overlay and Language (Optional) 17 Selecting the Displa y Language Use the printer control panel to set the pr inter to displa y pr inter messages and print configuration pages in a variety of suppor ted languages. T o select the printer contro l panel language Figure 3 1 Hold down S ELECT while turning[...]

  • Page 22

    18 EN Step 6: Installing the Consumables Figure 4 The f ollowing par ts (consumables) are included with the printer : A Imaging Drum B Black T oner Car tr idge C Color T oner Car tr idges: yello w , magenta, and cyan Figure 5 Install the consumables in the printer in this order : A Imaging Drum B Black T oner Car tr idge C Color T oner Car tr idges[...]

  • Page 23

    EN Step 6: Installing the Consumables 19 T o install the imaging drum CA UTION T o pre vent damage to the printer , do not mov e the printer after the imaging dr um or any of the toner car tridges hav e been installed. 1 Leav e the printer powered on and open the front door of the printer (A). Swing the upper (blue) le ver to the right (B). Press t[...]

  • Page 24

    20 EN T o install the blac k toner car tridge 1 Remov e the blac k toner car tr idge from its packaging. 2 Hold the car tr idge with both hands and gently rock it se v eral times to distribute the toner . Note Do not shake or roc k the car tridge if the orange ring has been remov ed. CA UTION Do not lift or remov e the shutter (A) on the car tr idg[...]

  • Page 25

    EN Step 6: Installing the Consumables 21 4 Place one hand on the car tr idge and use the other hand to pull the orange ring and remove the seal. Set the seal aside. Note If toner gets on f abr ic, wipe the toner off with a dr y cloth and then wash the clothing in cold water . W arm water or the heat of a dr yer will set toner into f abric. 5 Swing [...]

  • Page 26

    22 EN T o install the color toner car tridges 1 T ur n the printer on ( power button in). 2 Press the blue b utton belo w the clear door to tur n the color toner carousel to the slot marked w ith a yello w stic ker . Note The carousel will not rotate unless the clear door is closed, the imaging drum and blac k toner car t r idge are installed compl[...]

  • Page 27

    EN Step 6: Installing the Consumables 23 5 Remov e the toner car tr idge that matches the color of the stick er in the carousel slot from its packaging. CA UTION Do not lift or remov e the shutter (A) on the car tr idge. Hold onto the ends of the toner car tr idge. Squeezing the shutter area ma y cause damage to the car tridge. 6 Align the arrow on[...]

  • Page 28

    24 EN 9 Close the clear door . Note If the clear door does not close, mak e sure that the blue le ver is all the w ay to the left and the orange seal w as remov ed. 10 Press the blue b utton to rotate the carousel to the slot marked with a magenta stick er and repeat steps 3 through 9. 11 Press the blue b utton to rotate the carousel to the slot ma[...]

  • Page 29

    EN Step 7: Loading the Input Trays 25 Step 7: Loading the Input T ra ys Figure 6 The printer has the follo wing input trays: A T ra y 1 (multipur pose tra y) B T ra y 2 (some pr inter models only) C Tr a y 3 D T ra y 4 (some pr inter models only) These input tra ys contain media guides that are preset at the factory to a def ault media size, either[...]

  • Page 30

    26 EN Loading media into trays 2 (some printer models only) and 3 Note Bef ore loading media into trays 2 and 3, ve rify that the spacers were remov ed from both tra ys when “ Step 2: Unpacking the Printer ” was perf or med. 1 Firm ly grip the handle in the center of the tra y , squeeze the release le ver , and pull the tra y out until it stops[...]

  • Page 31

    EN Step 7: Loading the Input Trays 27 5 Adjust the left media guide by pushing it in (A) and lifting it up and out (B). Note Lift here (C) to remov e paper from the tra y . 6 P osition the guide ov er the appropriate media size marked in the tra y . 7 Press the guide into the rear slot (D), and then low e r it down (E) into the front slot (F). Make[...]

  • Page 32

    28 EN 9 Make sure that the media-siz e tab on the front of the tra y is set to the correct media size . 10 Slide the tra y back into the printer . 11 Attach the left output bin (A) to the left side of the printer if you did not install an optional multi-bin mailbo x. Set the media type f or trays 2 and 3 in the printer control panel. For instructio[...]

  • Page 33

    EN Step 7: Loading the Input Trays 29 Loading media in the optional tray 4 Note Bef ore loading media into tray 4, v erify that the spacers were remo ved from the tra y when “ Step 2: Unpacking the Printer ” was perf ormed. 1 Firm ly grip the handle in the center of the input tra y , squeeze the release le ver , and pull the tra y out until it [...]

  • Page 34

    30 EN 5 Load media into the tra y up to the media-fill mark. For e xample, up to 2,000 sheets of 20 lb . (75 g/m 2 ) bond paper will fit in the tra y . For inf or mation on loading and or ienting media, see the online user guide or the quick ref erence guide. Note Do not place anything in tra y 4 to the left of the media guides (C) or the printer w[...]

  • Page 35

    EN Step 8: Configuring Input Trays 31 Step 8: Configuring Input T ra ys When input tra ys are configured correctly , the printer will pr int based on media type and size and will automatically use the correct input tra y . F or example, tr ay 2 could contain letterhead; tra y 3, plain legal-sized paper ; and tra y 4, plain letter-sized paper . If t[...]

  • Page 36

    32 EN Configuring Media T ype and Siz e Configuring the media type is beneficial for se veral reasons: z Configuring the media type prev ents pr inting on the wrong (and possibly more e xpensive) media. z If a user changes the type of media in an input tra y , other users can still print on the corr ect media. z The printer will automatically adjus[...]

  • Page 37

    EN Step 9: Printing a Configuration Page 33 Step 9: Printing a Configuration P age Use the printer control panel to pr int a configuration page and v er ify that the printer was installed correctly . Configuration pages include the f ollowing inf ormation: z General inf or mation about the printer (such as ser ial number and number of pages printed[...]

  • Page 38

    34 EN T o verify communication with a parallel cab le T o verify that the printer and computer are set up correctly to communicate with each other , print a director y list. 1 T ur n the computer and printer on and wait f or the pr inter to bring itself online (the printer is online when the Ready light on the printer control panel is lit). 2 At th[...]

  • Page 39

    EN Step 9: Printing a Configuration Page 35 Comm unicating with an optional HP JetDirect internal print server If the printer contains an optional HP JetDirect inter nal print ser ver , and you cannot comm unicate with the printer ov er the network, verify the operation of the print ser ver . Chec k the JetDirect configuration page, which w as pr i[...]

  • Page 40

    36 EN 3 Reinstall the print ser ver . 4 V er ify that the configuration of the connecting network de vice (such as a 10/100TX network switch) matches . For e xample, to set the print ser ver f or 100TX Full-duplex oper ation, the por t on the network s witch must also be set for 100TX Full-duple x operation. 5 T urn the printer off and back on and [...]

  • Page 41

    EN Step 10: Understanding the Software 37 Step 10: Understanding the Software CD-ROMs are included with this printer . The CD-ROMs are divided by language . Under each language, the files are divided by oper ating system. All of the software and components (including the online user guide) that are av ailable f or the specific language and operatin[...]

  • Page 42

    38 EN Installing the Software F or pr inters with the optional HP JetDirect inter nal print ser ver , yo u might hav e to set cer tain network parameters depending upon the network configuration. F or most networks, you can configure these parameters from the HP W eb JetAdmin software which is a vailab le on the HP W eb site (www .hp .com). F or mo[...]

  • Page 43

    EN Step 10: Understanding the Software 39 Accessing the Online User Guide The online user guide is automatically installed with the T ypical install. If you w ant to install only the online user guide, use the Custom option from the installer . (See Step 11: Windows Netw ork Installation.) The online user guide and the software needed to read the g[...]

  • Page 44

    40 EN T o access the online user guide from the CD-R OM 1 Inser t the CD-ROM that corresponds to y our language into the CD-ROM drive . 2 If you already ha ve Adobe Acrobat Reader installed on y our computer ’ s hard drive , open Acrobat Reader and then open the online user guide from your CD-R OM drive. -Or- If you do not already ha ve Adobe Acr[...]

  • Page 45

    EN Step 11: Windows Network Installation 41 Step 11: Windows Netw ork Installation In Microsoft Windows 9x, Windo ws NT ® 4.0, and Windows 2000, the installation software detects both the version of Windows that is in use and the language that is selected in the operating system. The installation software then installs printer drivers and printing[...]

  • Page 46

    42 EN 7 T o install printer software for the language and v ersion of Windows on the computer , clic k Continue . T o install printing software in another language, clic k Exit and use the Structure of the CD-ROMs section in Step 10: Understanding the Software to find the path f or the language you w ant to install. F or example, to install printin[...]

  • Page 47

    EN Step 11: Windows Network Installation 43 Configuring the Printer on the Netw ork Bef ore y ou can use the pr inter , configure it on the networ k. HP recommends that you use a printer management utility such as the HP W eb JetAdmin software , PCONSOLE, or NW ADMIN. Configuring the printer on the network invo lv es steps such as setting up a pr i[...]

  • Page 48

    44 EN Creating Disk Images with the Windows Installer 1 Inser t the CD-ROM into the CD-ROM driv e. 2 In the Windows 3.1 x Program Manager , select Run from the File menu. - Or - In Windows 9x, NT 4.0, or Windows 2000, clic k St ar t then select Run . 3 T ype D:<language><OS>Disk1Setup.exe on the command line. (This assumes that the [...]

  • Page 49

    EN Step 11: Windows Network Installation 45 Note Do not install the PCL or P ostScript dr ivers on workstations that connect to Windows NT and Windo ws 2000 ser vers when y ou install other network client software . Clear the PCL and P ostScr ipt Dr iver check bo x e s in the Components list during the Custom Install. The drivers will be installed [...]

  • Page 50

    46 EN T o connect workstations to the print server Connect the printer dr ivers to the printer on the proper por t. z In Windows 3.1, double-clic k Printers in the Control P anel, then select Connect to connect the printer driver to the network. If t he network por t is not visible in the Po r t s list, then click Network and complete the Connect t[...]

  • Page 51

    EN Step 11: Windows Network Installation 47 T o connect Windows 9x, Windo ws NT 4.0, and Windows 2000 w orkstations directly to the printer 1 Click Start . 2 Click Settings . 3 Click Printer s . 4 Right-click the icon f or this printer to open a shor tcut menu. 5 Click Pr oper ties on the shor tcut menu. 6 Click the Details tab . 7 Click Ad d Port [...]

  • Page 52

    48 EN Step 12: IBM LAN Netw ork Installation Distrib uting the Printer Software to Network Clients Bef ore a client can print to the printer, the printer software must be installed on the clients workstation. Rather than distributing the CD-ROM to each client, disk images of the installation softw are can be placed in a public director y or onto di[...]

  • Page 53

    EN Step 12: IBM LAN Network Installation 49 8 In the Directory field, type: D:englishOS2<driver (This assumes that the CD-ROM driv e is the D drive and that y ou are installing the English driver .) Fo r <driver> , type: PCL or PS . 9 Click Refresh . Printer drivers appear in the window . 10 Select the HP Color LaserJet 8550 driver . 1[...]

  • Page 54

    50 EN Step 13: Macintosh Netw ork Installation Installing the Macintosh Printer Software The Macintosh printer dr iver f or this printer suppor ts system version 7.0 or later . F or an EtherT alk or LocalT alk network, install the sof tware on each workstation. The installation procedures are the same f o r an administrator and a client workstation[...]

  • Page 55

    EN Step 13: Macintosh Network Installation 51 Connecting Netw ork Clients to the Printer If you are not using a print spooler or a print queue, f ollow the directions below to connect the printer drivers to the printer automatically . If you are using a print spooler or if the automatic setup is unsuccessful, follo w the directions below to configu[...]

  • Page 56

    52 EN 4 F rom the list of pr inter names along the right side of Chooser , select the name of the printer (ev en if it is the only one that appears). 5 Click Setup . 6 Click Se lect PPD . 7 F rom the list of PPD files, clic k HP Color LaserJet 8550 Printer . 8 Click Select . 9 Click Configure . 10 Enter the appropriate selections for the printers i[...]

  • Page 57

    EN Step 13: Macintosh Network Installation 53 Distrib uting the Printer Software to Network Clients Bef ore a client can print to the printer, the printer software must be installed on the clients workstation. Rather than distributing the CD-ROM to each client, disk images of the installation softw are can be placed in a public director y or onto d[...]

  • Page 58

    54 EN T roub leshooting Checklist If the printer does not appear to be functioning correctly , check the f ollowing items: Problem or Err or Message Solution The printer control panel display is blank. Mak e sure the pr inter ’ s power s witch is on. The printer might be in P ower Sav e mode. Press Go . This printer may require 220 volts of po we[...]

  • Page 59

    EN Troubleshooting Checklist 55 F or more pr inter control panel messages and troubleshooting solutions, see the online user guide . Cannot print using a sharing devi ce. T r y to isolate the cause of the problem. T est the pr inter using a cable conne cted directly from the computer to th e printer . Contact the sharing de vice vendor f or trouble[...]

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    56 EN[...]

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    EN Troubleshooting Checklist 57[...]

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    58 EN[...]

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    [...]

  • Page 64

    English 8550, 8550N, 8550DN, 8550GN, and 8550MFP Printer *C7096-90923* *C7096-90923* C7096-90923 Getting Started Guide Copyright© 2000 He wlett-Packard Company Printed in USA 04/00 Manual Part No. C7096-90923 ? Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer P aper[...]