HP (Hewlett-Packard) 9840 manual

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Table of contents for the manual

  • Page 1

    9840 T ape Dr ive Ope rat ions G uide Abstra ct This guide d escribes how to perfo rm routine system operations fo r the 9840 t ape drive and associ ated t ape libraries o n HP NonS top™ servers and Integ rity NonS top NS - series server s. These t asks include monitor ing the oper ator p anel and per for ming labeled ta pe ope ration s, backup s[...]

  • Page 2

    Docum ent Hist o ry Part Nu mber Produ ct V ersion Publish ed 4295 96- 00 1 N. A. Mar ch 20 01 4295 96- 00 2 N. A. Jun e 20 05[...]

  • Page 3

    Hew let t-Packard Company — 429596-002 i 9840 T ape Drive Operati o ns Guide Glo ssar y Index Exam pl es Figures Ta b l e s What ’s Ne w in This Manual vii Manual Info rmation vii New and Changed Info rmati on vii Abou t This Manua l ix Not ation Convention s ix 1. 9840 T ape Drive Overview 9840 T ape D rive Descripti on 1- 1 Fast Dat a Tr ansf[...]

  • Page 4

    Contents 9840 T ape Drive Operations Guide — 429596-00 2 ii 4. L700 T ape Library S topping a T ape Devi ce using S CF 3-7 Clean ing the T ape Pat h 3-8 T o Dry-Clean th e T ape Path 3- 9 Perf orming T ape C artridge Op erations 3- 9 Wr ite-P ro tecting a T ape Cartr idge 3-9 Loadin g a T ape C artridge 3-9 Unloadin g a T ape Cart ridge 3-10 Recl[...]

  • Page 5

    Contents 9840 T ape Drive Operations Guide — 429596-00 2 iii A. 9840 T roub leshoot ing and Recovery Moving the Robot 4-25 A. 9840 T roubleshoo ting and Recovery Han dling Errors or Indications A- 1 Save Fails Error A- 1 Fix_C fgEr r Erro r A-1 UnW r xxxx Indication A- 2 DumpAga in? Me ssage A- 3 Identi fying Unrecov erable T apes A- 3 Forcing a [...]

  • Page 6

    Contents 9840 T ape Drive Operations Guide — 429596-00 2 iv Safet y and Complianc e Safety an d Comp liance Inde x Exam ples Fig ur es Fi gure 1- 1. The 98 40 T ap e Cartri dge 1-3 Fi gure 2-1. 9840 Op erator P anel 2-1 Fi gure 4-1. Operato r Panel Di splay , Contro l, and I ndicators 4- 2 Fi gure 4-2. Lib rary S tat us Screen 4- 4 Fi gure 4-3. M[...]

  • Page 7

    Contents 9840 T ape Drive Operations Guide — 429596-00 2 v Ta b l e s Fi gure C-4. Rea r View of the Fibre C hannel to S CSI Route r C-4 Fi gure C-5. Front View o f the T a pe Drive C-5 Fi gure C-6. Rea r View of the T ape Drive C-6 Fi gure C-7. V iew of T w o FCSAs at the Rear of the Server C-7 Fi gure C-8. Rea r View of the Fibre C hannel to S [...]

  • Page 8

    Contents 9840 T ape Drive Operations Guide — 429596-00 2 vi[...]

  • Page 9

    9840 T ape Drive Operations Guide — 429596-00 2 vii What’ s New i n This Manual Ma n u a l In f o rm a t i o n 9840 T ape Drive Operat io ns Guide Ab stract This guide describes ho w to per form routine syste m operations for the 9840 t ape drive and associ ated t ape librar ies on HP Non S top™ servers and In tegrity N onS top NS - series se[...]

  • Page 10

    What’s New i n Thi s Manual 9840 T ape Drive Operations Guide — 429596-00 2 viii New and Changed Inform ation[...]

  • Page 11

    9840 T ape Drive Operations Guide — 429596-00 2 ix About Th is M anual Not ation Conventions Hype rtext Links Blue u nderline i s used to indica te a hyperte xt link within t ext. By clicki ng a pa ssage of text w ith a blue und erline, you are t aken to the location describ ed. For e xample: This requi rement i s described u nder Backup DA M V o[...]

  • Page 12

    About T his Manu al 9840 T ape Drive Operations Guide — 429596-00 2 x Change Bar Notat i on[...]

  • Page 13

    9840 T ape Drive Operations Guide — 429596-00 2 1- 1 1 9840 T ape Drive Overview This section contains: 9840 T ape Drive Descripti on The 98 40 is a small, modular , hi gh performan ce t ape drive de signed for N onS top servers. The 9840 ta pe drive is used in t ape enclosur e or ta pe library co nfigurations and i s comp atible with t heses tap[...]

  • Page 14

    9840 T ape Drive Overview 9840 T ape Drive Operations Guide — 429596-00 2 1-2 Perform ance The 98 40 tape drive can store up to 60 gigabyt es (GB) on a S TK1R dat a cartri dge. Performance The 98 40 tape drive stores and sh ares inform ation reliabl y and quickly . It of fers the speed, ca paci ty , and a ccess demanded by to day's stora ge-[...]

  • Page 15

    9840 T ape Drive Overview 9840 T ape Drive Operations Guide — 429596-00 2 1-3 9840 T ape Cartridge Description Figu r e 1- 1. T h e 9840 T ape Cartrid ge A. Rear view 4. W rite prote ct switch B. Front vie w 5. Fing er grip s C. Botto m view 6. VOLS E R la bel 1. Manu facturer l abel 7. Media ID (human o r barcode readable) 2. Cu stomer labe l 8.[...]

  • Page 16

    9840 T ape Drive Overview 9840 T ape Drive Operations Guide — 429596-00 2 1-4 Wher e to Fi n d More In fo rma t ion Where to Find More Informati on Use t his manual in conjunction with these man uals: Sour ce Man ual HP SCF Referen ce Manual for the S torage Subsyste m HP S-seri es Planning and Configur ation Gui de HP Guardi an User ’s Guide H[...]

  • Page 17

    9840 T ape Drive Operations Guide — 429596-00 2 2-1 2 9840 O p erator Panel This section contains: Operator Panel Descri ption The 98 40 operat or pan el has a ten- digit display , four p ush-button switches, an d four indicators. Figure 2- 1 illustra tes the 9840 oper ator p anel. 1. Power indicator 2. Activity indicator 3. Clean i ndicator Oper[...]

  • Page 18

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-2 Operat or Panel Switches 4. Servi ce indicator 5. IPL swi tch 6. Man ual unload devi ce 7. Unload switch 8. Oper ator display 9. Menu switch 10. Select switch 1 1. T ape cartr idge en try Operator Panel Swit ches Ta b l e 2 - 1 describes the operator panel swi tches. The Menu[...]

  • Page 19

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-3 Operat or Panel Switches T able 2-1. O perator Pan el Switches Control Name Control Descr ipt ion Unload Switc h Pres sing this sw itch c aus es the tape t o r ew ind an d un load, endin g wi th t he tap e ej ec ted a nd r et rie vabl e. If th is switch is pressed d uring a w[...]

  • Page 20

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-4 Operat or Panel Switches IP L S w i t c h Use th e IPL switc h to reset the t a pe drive w hen necessar y . Pressin g the inde n ted switch ca uses Ini tial Progr am Load (IPL) , iden ti cal to the program initiati o ns that take s place automat ical l y after pow e r on sequ[...]

  • Page 21

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-5 Operato r Panel LEDs Operator Panel LEDs Ta b l e 2 - 2 describes the 9840 Oper ator Panel LEDs. T a ble 2-2 . O perato r Pan el L EDs LED Name St atus Indica tor Description Pow er (gre en ) Off Pow er is off. Fl ashi ng Un it i s n ot f unct ion al ( powe rin g on , re sett[...]

  • Page 22

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-6 Operato r Panel LEDs Ta b l e 2 - 3 explains error ind i cati ons shown by th e Power a nd Service LE Ds. These error s do not cause a specif ic error m essage on the alphanume ric display . T able 2-3. Ser vice and P ower LEDs Servic e LED Power LED Meaning Action Off On Nor[...]

  • Page 23

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-7 Operat or Pane l Display Operator Panel Displ ay The op erator p anel di splay is a singl e-line, ten -character al phanume ric display link ed to the t ape drive and to the No nS top system. Use the display to vie w the st ate of the tape drive, fault sym ptom codes w hen ap[...]

  • Page 24

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-8 Operat or Pane l Display CHK (F SC ) Oper at ional f ailure : tape driv e is aut o matically r eset by per fo rming an I P L W ait for I P L to comple te and then retry o per ation . If IP L fails, contac t your servi ce prov ide r t o rep la ce th e ta pe d riv e. Clea ni ng[...]

  • Page 25

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2-9 Operat or Pane l Display Da t C r Fai l 1 U n abl e t o cre a te (f ormat ) a da ta tap e Ensu re t ape is w ri te- enab led . T ry an othe r dr iv e. If p ersistent , refer t o F orc in g a Diag no s ti c Du m p (R e s et D riv e) on page A-4 . Dm pCr Fail1 Una ble to cr eat[...]

  • Page 26

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2- 1 0 Operat or Pane l Display IPL P en d IPL P en din g is dis p lay e d for on e seco n d when IPL is pressed W ait un til IPL c o mpletes aut o maticall y . Load CC The com m on c ont ro lle r co de is loadin g No action i s necessar y . Load ing T ape c art rid ge is bein g [...]

  • Page 27

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2- 1 1 Operat or Pane l Display S tart Init Initi alizati on star te d No a ction is nec e ssary . A Corporate ID Di sp laye d a t successful IPL comple tion when the tape dri ve is opera t ional This I D migh t be of Storage T ek or anot he r c orp or at e dis t r i buto r . T r[...]

  • Page 28

    9840 Operator Panel 9840 T ape Drive Operations Guide — 429596-00 2 2- 1 2 Operat or Pane l Display[...]

  • Page 29

    9840 T ape Drive Operations Guide — 429596-00 2 3-1 3 Operati n g the 98 40 T ape Drive This section contains: Powering On and Performing an IPL on a T ape Drive 1. Pow er on the t ape dr i ve : • If the t ape drive power supply do es not have a power switch, plu g the pow er suppl y cable into the librar y power strip. • If the t ape drive o[...]

  • Page 30

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-2 Checking the S tatus of T ape Devices Checking t he S t atus of T ape Devices Y ou can use the TSM Service A pplication or th e Subsystem Contr ol F acility (S C F) to check the st atus of t ape driv es. Using the TSM Service Application For m ore infor mation, ref[...]

  • Page 31

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-3 Using t he SCF ST A TUS Comma nd ST A T U S SC SI Co mm an d This subsection de scribes the S T A TUS SCS I command for O pen SCS I devices. The comman d syntax is: $ device-name specifies the name of the Op en SCSI I/O proc ess. -P | -B specifies whether the path [...]

  • Page 32

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-4 S tarting or St o pping a T ape Drive ST A T US T APE Co mm and This subsection describes the ST A TUS T APE com mand. The comm and syntax is : Exam ples using ST A T US T APE These are examples show the ST A TUS T APE co mmand: • T o d isplay the summar y status[...]

  • Page 33

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-5 S tarting a T ape Dev ice using SCF ST ART C ommand Synt ax The synt ax for t he ST ART command is: OUT file-spec Dire cts all S CF outp ut generat ed (f or this comm and) to the specified fi le. DEBUG $ terminal-name S pecifies tha t the process is sta r ted in th[...]

  • Page 34

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-6 S tarting a T ape Dev ice using SCF • T o start all Open SCSI devices on th e system (th at are in the pro per stat e to star t) , type: ->START SCSI $* • T o start the backup pat h to the Open SCSI devi ce $DEV0, type: ->START $DEV00-B ST ART SCSI C onsi[...]

  • Page 35

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-7 S topping a T ape Device using SCF S topp ing a T ape De vic e usi ng SCF Use t he SCF ST OP comman d to termin ate access to a storage device in an order ly manner . T his mean s that the device isn't stopped until curren t activity en ds. When the ST OP comm[...]

  • Page 36

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-8 Cleaning the T ape Path S pecifies the name or l ogical devic e numb er of the d evice. -P | -B S pecifies w hether th e path being stopped is the primar y (-P) or b ackup (-B). Wild-car d character s are suppor ted. Examples using STOP SCSI These e xample s show t[...]

  • Page 37

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3-9 T o Dry-Clean the T ape Path T o Dry-Clean the T ap e Path 1. If app licable, un load the dr i ve . 2. Inser t a cleaning car tridge i nto the dr ive. 3. Obser ve the indication s: • The gr een Activity in dicator fl ashes to indicate cleaning i s taking pla ce. [...]

  • Page 38

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 0 Unloading a T ape Cartridge • A “Rea dy U” (File U nprote cted) messag e mans that tape is loa ded and no t wr i te pro tected. • A “L oad XXXX” m essage mea ns that the t ape load has failed, w here the “XXX X” is a Faul t Symptom C ode (see T a[...]

  • Page 39

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 1 Formatting a Diagnostic Dump T a pe For matti ng a D iagnos tic Dump T ape T o collect a d i agnosti c dump , you must prep are a t ape with a special form at so that it will accept diagn ostic dump da ta. Use this p rocedure to for mat the t ape. This procedu r[...]

  • Page 40

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 2 Using t h e MED IACO M Ut ilit y for Labele d -T a pe Operati on T o turn of f labeled-t ape pro cessing, e nter at a T ACL prompt: > STOP $ZSVR (Stops the tape server process $ZSVR) > SCF (Starts SCF) -> STOP TAPE $* (Stops all tape operation) -> AL[...]

  • Page 41

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 3 R estori ng T ape F iles to Disk Res t oring T ape File s to D is k Use the RE S TORE utility to cop y files from m agnetic ta pe to disk. This example restor es the content s of $T AP E to a speci fied subvo lume on $DIS K1 located wi thin the same syste m: -&g[...]

  • Page 42

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 4 Using BACKUP and RESTORE with T ape Libraries Using BACKUP and RESTORE with T ap e Libraries T o begin a BA CKUP or RE ST ORE oper ation w h en using a t ape l ibr ary , a tape cartr idge must be loaded i nto one of th e drives cont ained w ithin the t ape lib r[...]

  • Page 43

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 5 Wher e to Fi n d More In fo rma t ion BACKUP Requ iring Multiple T ape Cartridges For b ackups tha t requi re more than one tap e cartridge, the robot start s with the tape cartri dge that was requested to begin the backup pro cess. If the B A CKU P comm and inc[...]

  • Page 44

    Operating the 9840 T ape Drive 9840 T ape Drive Operations Guide — 429596-00 2 3- 1 6 Wher e to Fi n d More In fo rma t ion[...]

  • Page 45

    9840 T ape Drive Operations Guide — 429596-00 2 4-1 4 L700 T a pe Libra ry This section contains: Operato r Panel 4-2 Lib rary Powe r Switch 4-13 T ape Drive Power Swi tches 4-14 Operati ng in the Automa ted Mode 4-15 Power ing Off th e Library 4-24 Operati on in M anual Mode 4-24[...]

  • Page 46

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-2 Operat or Pane l Operator Panel The op erator p anel, rece ssed int o the library’ s rack doo r , contain s buttons, indi cators, and a g raphic display . Figure 4 -1 shows the p anel. Figu r e 4-1. Op erato r Panel Dis p lay , C ontro l, and Indic ators[...]

  • Page 47

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-3 Indicators Use t his panel to: • Monit or current i nformation abou t the CAP s, configuratio n, dri ves, doors, dr ive cleaning , hardware and soft w are ve rsions, and library st atus. • Help resolve library p roblems. • If an err or occurs, th e display sh ows a fault[...]

  • Page 48

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-4 Display Sc reens These va lues require user i nput: • Cleaning cartridge u sage th reshold • Drive con figuration: S CSI ID and bus statu s (on or o ff bus) • Network configuration values: libr ary name, IP addr ess, • Libra ry configura tion values: S C SI ID, Fast Lo[...]

  • Page 49

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-5 Display Sc reens FS C Lo g s Accessible f r om the M ain Me nu, th e FS C Log s screen displ ays a ll fault symp tom co des (FSC s), the num ber of occurren ces, and the d ate and time of the last occu rrence. T he screen m ay be scrolled to display the last 20 event s. Figure[...]

  • Page 50

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-6 Display Sc reens CAP S tatus Accessible from the Main Me nu, the CA P S tat us screen is an i nform ation-only scr een. It di splays either th e VOLSER of a cartridge or a st atus message for each slot in a CAP magazine. T he CAP sta tus screen ap pears in Figu re 4-5. Fi gure[...]

  • Page 51

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-7 Display Sc reens Drive I n fo rmatio n Accessibl e from the M ain Menu, th e Drive Information Menu is an i nforma tion-only screen th at list s manufactu ring and st atus inform ation about the sele cted drive (se e Fi gure 4-6 ). Cleaning Informati on Accessibl e from the M [...]

  • Page 52

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-8 Display Sc reens The Cleaning Info Me nu enables the user to chan ge the wa rning count for ea ch type o f clea ning cartridg e. The me nu also let s the us er check the numbe r of times a cleaning cartri dge has b een used. Di agnosti c T est s Accessibl e from the M ain Menu[...]

  • Page 53

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4-9 Display Sc reens V ersion Informat ion Accessible from the Main Me nu, the V ersion I nfo Menu is a n information -only screen (see the example i n Figure 4-9). It di splays the version level of the l ibrary’ s functi onal code, the date and ti me the code w as comp l eted, [...]

  • Page 54

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 0 Display Sc reens Co nfi g ura t io n M e nu Accessibl e from the M ain Menu ( Figure 4- 10) route s the user to the configur ation menus ( library , drive, and ne twork) and to the p anel displa y controls. Libr ary Conf igura t ion Accessible from the Main Configuratio n m[...]

  • Page 55

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 1 Display Sc reens Drive Configuration Accessibl e from the M ain Conf i gurat ion Me nu, the drive configuration menu let s you modi fy portions of each drive’ s confi guration. Fi gure 4-12 show s an exampl e screen. For e ach drive, the menu displ ays the t ape drive p o[...]

  • Page 56

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 2 Display Sc reens Display In formation Accessibl e from the M ain Conf i gurat ion me nu, the Displ ay Inf. men u (see Figure 4 -13) lea ds to menus that l et the use r adjust the contrast and backlight on the graphic disp l ay scree n. For m ore inform ation, see “S creen[...]

  • Page 57

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 3 Operati ons Ov erview Operations Overvie w This t able lists the tasks that you can per form through t he operato r panel menu s. The t ask appear i n the ord er you would fin d them in the operator panel M ain Menu: • FSC Log s • CAP S tatus • Cleaning Info • Diagn[...]

  • Page 58

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 4 T ape Drive Power Switches T ape Drive Power Sw itches The t ape driv es are behind the dr ive access door inside th e right side d oor of the libr ary . Each drive ha s a powe r switch that con trols the supp ly of powe r to only that dri ve. Figure 4-15 shows th e 9840 t [...]

  • Page 59

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 5 Opera ting in t he Au tomated Mode Operating in t he Automated Mode Autom ated mode is the norm al operati ng mode of the t ape library . When the t ape libr ary is onl ine and the robot is mou nting a nd dismounting cartridges, monitor the server operator console a nd the [...]

  • Page 60

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 6 Moni toring S tatus Information The fo l lowing section s describe how to perform these activi ties. Mon itoring St atus Info rmati on The use r can monit or the l ibrary , CAP , and d rive statu s informati on throu gh the librar y st atus scree n (see Figu re 4-1--Oper at[...]

  • Page 61

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 7 Moni toring S tatus Information 1. Press the MENU butto n to display the Main Menu. 2. If nece ssary , press an arrow butto n until the cur sor line s up with D RIVE IN F O. 3. Press the SEL ECT butto n. A list of all the inst alled dri ves appear s. 4. Use the arrow butto [...]

  • Page 62

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 8 Entering C artri dges T hrough the CAP 4. Press the arrow butt ons until the cursor h ighlights E XPORT CLEANING CARTRIDGE. 5. Press the SEL ECT butto n. The expo rt screen appear s, which list s all instal led cleaning cartridges b y domain (o r cartri dge type), V OLSER, [...]

  • Page 63

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 1 9 Ejecting C artridges Through the CA P 4. Enter t he cartri dges into th e magazine so they lie flat, with the bar code up an d the reel facing away from you. 5. Retur n the maga zi ne to i ts close d position. (If a retenti on cover is used on the magaz ine, remove the cov [...]

  • Page 64

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 0 Manually Cleaning a Drive 1. At the con sole, en ter the VOLS ERs of the cartridges th at are req uired. The rob ot retri eves the cart ridges and inse rt them int o the CAP . 2. Enter t he console com mand to open the CAP . This unlocks the CA P . 3. Press CAP A or CAP B b[...]

  • Page 65

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 1 Review ing FSC Logs 17. Remove the cleaning ca rtrid ge, and ma ke a record of ho w many times it has bee n used. 18. Press the CAP b utton to close t he CAP . Rev iewing FSC L ogs A SD E or oth er S torageT ek represe ntati ve might ask t he user to review the librar y’s[...]

  • Page 66

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 2 Running Di agnostic T ests Running Drive Diagnostic T est s T o run a di agnostic test o n a drive: 1. Pla ce the library and dri ves offline . 2. Press the MENU butto n until the Ma i n Menu displays. 3. Press the arrow butt ons until the cursor h ighlights D IAGNOSTICS. 4[...]

  • Page 67

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 3 Running Di agnostic T ests Run nin g a Get-Pu t Loop Dur ing a Get- Put lo op, the ha nd loads an d unload s a cartr id ge fro m a storage cel l. This tests t he func tionality of the h and assembl y . T o run a Get-Put loop: 1. Pla ce the lib rary and t ape drive s offl in[...]

  • Page 68

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 4 Powering Off t he Library 1 1. The user will b e prompted to co nfirm that t he libra ry is want ed to be in Maint enance Mod e (off l in e) before beginning th e test (ARE YOU SURE?) . Confir m this by p ressing the SELECT button. The MENU button may be pressed to abort. 1[...]

  • Page 69

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 5 Opening the Library Front Doors Antist atic wr i st strap s with clip-on ends a re commercial ly available . Ope ning t he Li brary Fron t Doors The fr ont door s on the libr ary must be opened to perfo rm manu al ope rations. R efer to Figure 6-2 as this p rocedure is p er[...]

  • Page 70

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 6 Movin g the Robot Rea d and ob serve th ese follow ing caution b efore attempting to m ove any p orti on of the robot. Raising and Lowering the Hand-camera If the ha nd is ne eded to be raised or l owered, sl ow l y and ca refully m ove it by pl acing your fing ers on the h[...]

  • Page 71

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 7 Movin g the Robot 2. Push on t he back of the reach mech anism until the gripper i s extended to its full po s it i on, a s sh ow n i n F igu r e 6- 3. 3. Hold the soleno i d on to p of the re ach mechanism with one hand and g rasp the cartri dge with the o ther . Rota te t[...]

  • Page 72

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 8 Movin g the Robot 4. Push the grippe r mechanism back i nto the hand until the mechanis m is fully retracted . Loa di ng and U nlo a din g Cart ri dge s Manu ally When the library is of fline, a cartr idge can be l oaded to a drive or unloaded fr om a dri ve after adequate [...]

  • Page 73

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 2 9 Movin g the Robot 4. Locate the cartr i dge ( see the secti on titled “L ocating a C artridge i n the S torag e Cells” in Chapte r 5). 5. Inser t the cartr i dge i nto the 9840 t ape drive using the dir ection show n in Figure 6- 5. 6. W ait for one of the followi ng me[...]

  • Page 74

    L700 T ape Library 9840 T ape Drive Operations Guide — 429596-00 2 4- 3 0 Movin g the Robot 1. Make sure that th e 9840 drive is not se lected by the clien t. 2. Obt ain the dr i ve number f rom the server console a nd place the d rive of fline. 3. Open the tape library right fron t door by p ulling on the left side of the door . 4. Open the libr[...]

  • Page 75

    9840 T ape Drive Operations Guide — 429596-00 2 A-1 A 9840 T rou bleshooting and Recovery This section contains: Handling Errors or Indica tions Save Fails Error Cause. A “Save Fails” error o ccurs when saving a new co nfiguration. I t indicates that the R A M has f ailed the save opera tion. Cause. T he tap e drive canno t work p roperly wit[...]

  • Page 76

    9840 T rouble sh ooting and Recov ery 9840 T ape Drive Operations Guide — 429596-00 2 A-2 UnWr xx xx In dication • An un used bit in the RAM or E EPROM has b ecome bad. • There migh t be a prob l em w ith the A S I A int erface. 3. T o isolate one of the two possibilities: a. Save the con figura tion again. B ecause the co nfiguration is a lr[...]

  • Page 77

    9840 T rouble sh ooting and Recov ery 9840 T ape Drive Operations Guide — 429596-00 2 A-3 DumpAgain? M essa ge Cause. S ome dat a rem ains unwritten to tape. Cause. L oss of thi s data oc curs if you pre ss the Unload sw itch again. B efore p r essing Unloa d again, you must issue the f ollowing com mand sequ ence : In the S CSI environm ent: Rec[...]

  • Page 78

    9840 T rouble sh ooting and Recov ery 9840 T ape Drive Operations Guide — 429596-00 2 A-4 Forcing a Diagnostic Dump (Reset Drive) Forcing a Diagnosti c Dump (Reset Drive) This is a RESET oper ation. It works the sam e as an initial p rogram loa d (IPL), but also forces a diagno stic dump of th e present st ate of th e machine. A forced dia gnosti[...]

  • Page 79

    9840 T rouble sh ooting and Recov ery 9840 T ape Drive Operations Guide — 429596-00 2 A-5 Removin g a S tuck T ape Cartridge Use t he guideli nes in Appendi x A of this manual to F T P dump file to destin ation. Removing a S t uck T ape Cartridge When you press th e Unload swi tch, or when t he unload fun ction is e l ectron ically tri ggered, an[...]

  • Page 80

    9840 T rouble sh ooting and Recov ery 9840 T ape Drive Operations Guide — 429596-00 2 A-6 Opera ting a Drive Manually in a T ape Library Operating a Drive Manually in a T ape Library When a tape library is down, you mig ht have to op erate the tape dr ive manual ly from inside the library . Press Unload on the drive operator panel to ensure the d[...]

  • Page 81

    9840 T ape Drive Operations Guide — 429596-00 2 B-1 B 9840 Menu Sy stem This section contains: Using t he Menu System Menu Struct ure Overview Fi gure B -1 and Figu re B-2 are an overview of t he 9840 menu syste m and show th e content o f the menus. Mai n Menu s are shown in b old and sub- menus are listed be low eac h Main Men u. Using the Menu[...]

  • Page 82

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-2 Exam ples of Menu Ope rations, Referenc e Exam ples of Men u O perations, Reference If you ar e unfamiliar w ith the functions of the operator panel an d menus, go to the sectio n titled “Examples of Me nu Operations” in t his appendix. T her e the u ser will find sampl e p[...]

  • Page 83

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-3 Instructions for M enu Operations Instruction s fo r Menu Operati ons The ne xt few subsecti ons provide s instructions for the menu operations. Ea ch subsecti on has it s own subject: • One secti on deals with ho w to V iew SCSI Con figurati ons. • The second section deal [...]

  • Page 84

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-4 Explan ation o f the M enu T rees and Se lect . The boxes sh ow the m enus and selected disp lays. The menu tr ees legend is illustrated in Fi gure B -3 . For e xample , in the V iew SCS I Configuration menu tree ( Figure B- 5 ) this seque nce is follo wed: 1. Press Me nu to vi[...]

  • Page 85

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-5 View SCS I Configu ration S tatus V iew SCSI Confi gurat ion St atus Fig ur e B-4 . View of SC SI Co nf igu rat i on St a tus M e nu[...]

  • Page 86

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-6 View SCS I Configu ration S tatus Onli ne/Offl ine Mai n Menu Selections: “Online” “Offline” Default is set t o online. For vie wing the configuration, the drive mu st be online. 1. If app licable, press Menu to acce ss. 2. If Online is not d isplayed, press Select to t[...]

  • Page 87

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-7 View SCS I Configu ration S tatus zzz = the integ ration num ber c = ch annel type (s=scsi, e=e scon, f=fibre) 1. If app licable, press Menu once to display the sof tware l evel. 2. Press Me nu again to go to the Exit M enu. Main E xit Menu Selection s: “Exit Menu?” This me[...]

  • Page 88

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-8 SCSI C onfiguration Menu SCS I C o nf ig ura t io n M e nu Onli ne/Offl ine Mai n Menu Selections: “Online” “Offline” Defa ults go to online. Fig ur e B- 5 . SCS I Co nf ig urat i on Me n u[...]

  • Page 89

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B-9 SCSI C onfiguration Menu “Of fLn Pend ” and OnLn Pe nd” may display while waiting for a system respo nse of dia gnostics completio n: 1. If app licable, press Menu to acce ss. 2. T o go online a nd exit opera tions: a. Press Select t o toggle to On li ne. b. Press Menu re[...]

  • Page 90

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 0 SCSI C onfiguration Menu DS E Mod e Sub- Menu In C onf igura t ion Mai n Me nu Selections: “Full DS E Y” (Full Da ta S ecurity Erase Y es) “Full DSE N” (Full Dat a Security E rase No) Default s to last saved se lection. Full DSE Y es allows full Data Security Erase o[...]

  • Page 91

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 1 SCSI C onfiguration Menu SC SI Bus S pe e d Sub -Menu In Con fi gur ati on Mai n Menu Selections: “SCSI Ultra” (fas test) “SCSI Fast” “SCSI Slow” ( slowest) Default s to last saved se lection. Select s ultra, fa st or slow channel tran smission speed fo r drive, [...]

  • Page 92

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 2 SCSI C onfiguration Menu Lan guage S elect ion i n Config uration Main Menu Selection s: “La nguage?” (W hat languag e does the u ser want to se lect?) Select s one of se veral opera tor displ ay languages: E nglish, E spanioles, F rancais, Ital iano, or Deutcher . 1. If[...]

  • Page 93

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 3 SCSI C onfiguration Menu 4. Press Me nu to advance to Z nibble: Z will flash. 5. Press Select to in crement Z ni bble to the desired value. 6. Press Me nu to observe the whole address. 7. If okay , press Men u again to exit to the next su b-menu. 8. If it is no t okay , pres[...]

  • Page 94

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 4 Drive Operat ions Me nu 2. T o return to the Online/O ffline Ma i n Men u to retur n drive to on l in e and exit: a. Press Menu . b. Return to the Onli ne/Offline Menu at th e beginni ng of this t able. 3. T o exit the menu syste m without returning the drive to online, pres[...]

  • Page 95

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 5 Drive Operat ions Me nu Onli ne/Offl ine Mai n Menu Selections: “Online” “Offline” Default s to Online. “Of fLn Pend ” , “OnLn P end” may display w hile waiting fo r system response or dia gnostics completio n. 1. If app licable, press Menu to acce ss. 2. T o[...]

  • Page 96

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 6 Drive Operat ions Me nu Du m p T a p e S ub -M e nu In D r ive Mai n Me nu Selecti ons: “M akeDumpTp” (M ake Dump T ape) Displays: “DmpCrFailx” (Dump Create Fail Number x) This selection copies the firmware from the drive to tape. Thi s tape may be used to update oth[...]

  • Page 97

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 7 T ape B ar-Chart Explan ation a. Press Select . b. Press Menu repeatedl y until “Exit Menu?” is d isplayed. Ma in Ex i t Ma in Me n u Selection s: “Exit Menu?” This menu gives the user the oppor tunity to r eturn the driv e to online and exi t the menu system. 1. If [...]

  • Page 98

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 8 Exampl es of M enu O perations The wr ite bar i s in the shade d area. It h as a matrixed patter n: only every o ther dot is light ed. It shows the tape is 50% written. The r ead bar is i nside the wr ite bar i n the unshaded a r ea to the lef t. The bar show s up as an un l[...]

  • Page 99

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 1 9 H ow to Vi ew Drive Configuration of Software Level 2. If the user is i n the Online/Of fline menu and the un it is onli ne, pre ss the Sele ct switch once to change to Offline. 3. Press the Menu switch to go to the next menu su bject, which i s Configuration Menu P rocessin[...]

  • Page 100

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 2 0 How to Save, Abort, or Repeat Configuration Changes How to Save, Abort, o r Rep eat Configuratio n Changes Af ter the use r has made changes in the configuration selection s: 1. Press the Menu switch repeatedly u ntil the configuration save menu is r eached. The display will[...]

  • Page 101

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 2 1 Example of Menu S election: SCSI Bus S p eed Mode c. T o return to the menu syste m , press Men u . 1. Press Select to toggl e drive on line/offl ine sta tus. 2. Press Me nu repeatedly u ntil “Exi t Menu?” i s displayed, then press Sel ect to exit. 2. T o exit menu mode [...]

  • Page 102

    9840 Menu Syst em 9840 T ape Drive Operations Guide — 429596-00 2 B- 2 2 Example of Menu Sel ection: E nable/Disable Compression 8. If exiting , press Men u as necessa r y to r each the Main Ex it M enu: “Exit M enu?” will be disp layed. 9. Press Me nu to return to the Online/O ffline Me nu: “Offline” will be displayed. 10. Press Sele ct [...]

  • Page 103

    9840 T ape Drive Operations Guide — 429596-00 2 C-1 C Inst alling and Co nfigu ring the T ape Drive for the NonS top NS-Series Se rver This section contains: Overview A Fib re Channel to SCSI router must be use d to connect th e 9840 t ape drive to the Fibre C hannel ServerNet Adapter (F CSA) on the H P NonS top NS-seri es server . Fi gure C-1 sh[...]

  • Page 104

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-2 Ov erview For m ore inform ation on the router , refer to the M8201 Fib re Cha nnel to SCSI Router Insta llation an d User ’s Guide. Figure C-1. Hardw are Con figuration 9840 T ape Drive SCSI Cabl e Fibe r Cab l e [...]

  • Page 105

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-3 Installation Inst allation 1. Conne ct the small end of the SCS I cable to th e Fibre Cha nnel to SCSI ro uter on port 0. F or the por t location, see F igure C -4 on page C-4. 2. T ighten the screws by hand to secur[...]

  • Page 106

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-4 Installation 3. Conne ct one end of the fib er cable to th e small f orm-factor pl uggable ( S FP) on the unit. See Figur e C-4 for the locat i on. 4. Atta ch the power cord to the Fibre Chann el to SCSI router ’s [...]

  • Page 107

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-5 Installation 5. Conne ct the larger end of the SCSI cable to SCSI port 1 on the re ar pan el of th e 9840 t ape drive. See F igure C -6 on p age C-6 for the location. Fig ur e C- 5 . Fr on t View o f t he T a pe D r [...]

  • Page 108

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-6 Installation 6. T ighten the screws by hand to secure the cable to the unit. Do not use a screwdr iver . 7. Conne ct the suppli ed dif ferential ter minator to S CSI port 2. S ee F igur e C-6 for t he location. 8. T [...]

  • Page 109

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-7 Installation 10. Conne ct the other end of the f i ber cabl e to the F i bre Cha nnel Ser verNet adapte r (FCSA) on the NonS top NS-se ries server . See Figure C-7 for t he location of t he FCS A. Figu r e C-7. View [...]

  • Page 110

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-8 Configuration The fiber cable is a multimode/sh ort wave fiber optic cabl e. This cable is n ormall y an orange color . 1 1. Po wer on the 9 840 tap e drive . S ee Fi gure C- 6 for the power sw itch location . Then w[...]

  • Page 111

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C-9 Configuration 2. T o start the tap e drive on th e server , issue thi s command i n SCF : SCF> START TAPE $tape Example: SCF> START TAPE $TAPE1 For co mplete det ails ab out the A D D and S T ART com mands, inc[...]

  • Page 112

    Installi ng and Configuring the T ape Drive for the NonS top NS-S eries Se rver 9840 T ape Drive Operations Guide — 429596-00 2 C- 1 0 Configuration[...]

  • Page 113

    9840 T ape Drive Operations Guide — 429596-00 2 St atemen t s - 1 Safety and Comp liance This secti ons cont ains three types of req uired safety a nd compliance st atemen ts: • Regulat ory compliance • W aste El ectrical and E lectronic E quipment ( W EEE) • Safety Regulator y Compliance S t atement s The fo l lowing re gulatory comp lianc[...]

  • Page 114

    Safety a nd C ompliance 9840 T ape Drive Operations Guide — 429596-00 2 St atemen t s - 2 Regulatory Compli ance S tatements Korea M IC Compliance T aiwa n ( BSM I) Complian ce Jap an (VCCI) Compliance This is a Class A pr oduct based on the st andard or the V oluntar y Control C ouncil for Interfe rence by Info rmation T echnol ogy Equipment (VC[...]

  • Page 115

    Safety a nd C ompliance 9840 T ape Drive Operations Guide — 429596-00 2 St atemen t s - 3 Regulatory Compli ance S tatements European Unio n Notice Prod ucts wi th the CE Markin g compl y wi th both the E MC Directi ve (89/336/E EC) and the Low V oltage D irective ( 73/23/EEC) issue d by the C ommission of the European Community . Compl iance wit[...]

  • Page 116

    Safety a nd C ompliance 9840 T ape Drive Operations Guide — 429596-00 2 St atemen t s - 4 SA F ET Y C AUT IO N SAFETY CAUTION The fo l lowing ic on or cauti on statement s may be placed on equip ment to indicat e the presence of potential ly hazard ous conditions: DOUBLE POLE F US ING CAUTION: DO UB LE-POLE /NE UTRAL FUSING . A TTENTION: DOUBLE P[...]

  • Page 117

    Safety a nd C ompliance 9840 T ape Drive Operations Guide — 429596-00 2 St atemen t s - 5 Wast e Electrical a nd Ele ctronic E quipment (W EEE) HIGH LEAKAGE CURR ENT T o reduce the risk of e l ectri c shock due to high leakage current s, a reliabl e grounded (earth ed) connect ion shou ld be checked b efore servicin g the power distribut i on uni[...]

  • Page 118

    Safety a nd C ompliance 9840 T ape Drive Operations Guide — 429596-00 2 St atemen t s - 6 Im p o rta n t S a fe ty In f o r m a ti o n[...]

  • Page 119

    9840 T ape Drive Operations Guide — 429596-00 2 Index - 1 Ind ex A A Cor porate ID me ssage 2-1 1 Activity LED 2-5 alte rnates A-3 ASIA DIAG mes sag e 2-7 B Backing up disk file s to tape 3-14 BAC KUP 3-12 BAC KUP u sing mult iple tape cartri dges 3- 15 Bank n Bad message 2- 7 BLOC KSIZ E 3-13 Boot Fail message 2-7 BT M onitor me ssage 2- 7 C car[...]

  • Page 120

    Ind e x 9840 T ape Drive Operations Guide — 429596-00 2 Index - 2 M Label ing new t apes 3-12 LED 2- 5 activity 2-5 power 2-5 service 2-5 Load C C message 2-10 Load E SCON messag e 2-10 Load S CSI messag e 2-10 Load ( FSC) me ssage 2-10 Loadi ng a t ape cartrid ge 3-9 Loadi ng messag e 2-10 Locati ng message 2-10 M Managi ng unca taloged t apes 3[...]

  • Page 121

    Ind e x 9840 T ape Drive Operations Guide — 429596-00 2 Index - 3 T Men u 2-4 Se lec t 2-4 Unload 2-3 T T ape cartri dge loading 3-9 reclaim ing 3-10 reforma tting 3- 1 0 removing stu ck car tridge A- 5 unload ing 3-10 using multiple cartridges with BACK UP and RES TORE 3-14 viewing con tents of 3-13 write- protecting 3-9 T ape li braries using w[...]

  • Page 122

    Ind e x 9840 T ape Drive Operations Guide — 429596-00 2 Index - 4 S pe ci al C har ac t e rs[...]