HP (Hewlett-Packard) B109 manual

HP Phot o sm ar t W ir ele s s B10 9 se r i e s W indo w s Help[...]

HP Photosmart Wireless B109 series[...]

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Contents 1 HP Photosmart Wi reless B109 series He lp ............................................................................3 2 Finish setting up the HP Ph otosmart Add the HP Photosmart to a network...................................................................................... ...5 Set up a USB connection...............................[...]

14 Technical information Notice........... ..................... ...................... ...................... ...................... ..................... .. .......... ...101 Cartridge chip information............................................................................. .........................101 Specificat ions.........................[...]

1 HP Photosmart Wireless B109 series Help For information abou t the HP Photosmart, see: •“ Finish settin g up the HP Photosmart” on page 5 •“ Get to know the H P Photosmart” on page 11 •“ How do I?” on page 13 •“ Print” on page 2 1 •“ Scan” on page 33 •“ Copy” on pag e 37 •“ Reprint pho tos” on page 41 •[...]

Chapter 1 4 HP Photosmart Wireless B109 series Help HP Photosmart Wireless B109 series Help[...]

2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a USB connection Add the HP Photosma rt to a network •“ WiFi Protected Setu p (WPS)” on page 5 •“ Wireless with a rout er (infrastructure network)” on page 6 •“ Wireless withou t a router (ad hoc co nnection )” on page 7 WiFi Protected Setup (W[...]

 Press button next to WPS .  Press button next to PIN . The device d isplays a PIN.  Enter the PIN o n WPS-enabled router or ot her networking devi ce. P r e s s OK . b . Install so ftware. NOTE: The product begins a time r for approximately two minutes in w hich the PIN needs to be en tered on the networking device. 2. View the animati[...]

To connect th e product 1. Insert the product S oftware CD in th e computer CD-ROM dr ive. 2. Follow the instruct ions on the screen . When you are prompted, co nnect the product to the computer u sing the USB setup cable included in the bo x. The product will att empt to connect to the netwo rk. If the connection fails, follow the prompts to corre[...]

To connect the HP Phot osmart to a Windows comput er with an ad hoc connection, t he computer must have a wireless network adapte r and an ad hoc prof ile. Create a netwo rk profile for a Windows Vista or Windows XP computer using th e directions below. NOTE: If you have an operating system other than Windows Vista or Windows XP, HP recommends th a[...]

h . Select the check b ox for This is a computer-to-co m puter (ad hoc) network; wireless acce ss points are not used . i . Click OK to close the Wireless network properties windo w, and then click OK again. j . Click OK again to close t he Wireless Network Properties Con nection window. To connect th e product 1. Insert the product S oftware CD in[...]

4. On the Connection Type screen, select an approp riate option, and then click Next . The Searching screen a ppears as the Setup program searches for the product on the network. 5. On the Printer Found screen, verify tha t the prin ter descripti on is correct. If more than one p rinter is found on the netwo rk, the Printers Found screen appears. S[...]

3 Get to know the HP Photosmart • Printer parts • Control pane l features Printer parts • Front and top views of th e HP Photosmart 1 Color graphics display (also referred to as the display) 2 Control panel 3 Photo li ght 4 Memory card slot for Memory Stick cards 5 Memory card slot for Secure Digital cards 6 On button 7 Paper tray 8 Paper tra[...]

16 Rear door 17 Rear USB port 18 Power connection (Use only with t he power adapter su pplied by HP.) Control panel features Figure 3-1 Control panel fea tures 2. 7 1 Back : Returns to the previous scr een. 2 Cancel : Stops the current operation, restores d efault settings, and clears the current photo selection. 3 OK : Selects a menu setting, valu[...]

4 How do I? This section contai ns links to commonly performed tasks, such as printing photos, scanning, and m aking copies. • “ Print photos from a memory card” on page 24 • “ Print on specialty media” on page 28 • “ Scan to a computer” on page 33 • “ Scan to a memory card” on page 34 • “ Save photos” on page 43 • ?[...]

Chapter 4 14 How do I? How do I?[...]

5 Paper basics You can load many differe nt types and sizes of paper in t he HP Photosmart, including letter or A4 pa per, photo paper, tra nsparencies, and envelopes. This section contai ns the following topics: •“ Recommended p apers for photo printin g” on page 15 •“ Recommended p apers for printing” on page 16 •“ Load medi a” [...]

Recommended papers for printing If you want the best print quality, HP recommends u sing HP papers that are specif ically designed for t he type of project you are printing. Depending on your cou ntry/region, some of these papers might not b e available. HP Advanced Photo Paper This thick photo paper f eatures an instant-dry f inish for easy handli[...]

HP Iron-On Tra nsfers HP Iron-on Transfers (for co lor fabrics or for light or white fabrics) are the id eal solution for creating custom T-shi rts from your digital photos. HP Premium Ink jet Transpa rency Film HP Premium Inkjet Transparency Film makes your color presen tations vivid and even more impressive. This film is easy to use and handle, a[...]

b . Load paper.  Insert stack of photo paper into paper tray with short e dge forward and print side down.  Slide stack of paper f orward until it stops. NOTE: If the photo pa per you are using has perforat ed tabs, load photo paper so th at tabs are clo sest to you.  Slide paper-wi dth guide inward until it stops at edge of paper. Load fu[...]

b . Load paper.  Insert stack of paper into paper tray with short edge forw ard and print side down.  Slide stack of paper fo rward until it stops.  Slide paper-width g uide inward until it stops at edge of paper. 2. View the an imation for this topic. Related topics “ Informat ion on paper” on page 19 Information on paper The HP Photo[...]

to purchase. HP p apers are designed for the best quality results. In add ition, follow these tips: • Do not use paper that is too thin, that has a slick texture, or that st retches easily. It can feed incorrect ly through the paper pat h, causing paper jams. • Store photo me dia in its original packagi ng inside a resealable plastic bag on a f[...]

6P r i n t “ Print documents” on page 21 “ Print photos” on page 22 “ Print envelopes” on pa ge 28 “ Print on specialty media” on page 28 “ Print a Web page” on pa ge 29 Related topics •“ Load medi a” on page 17 •“ Recommended p apers for photo printin g” on page 15 •“ Recommended p apers for printing” on page [...]

5. Select the appropriate options for you r print job by u sing the feature s availab le in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily sel ect the approp riate options for your print job by choosing one of the predefi ned print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Sh[...]

6. Click the button t hat opens the Properties di alog box. Depending on your sof tware application, this bu tton might be called Pro perties , Options , Printer Setup , Printer , or Prefer ences . 7. Click the Features tab. 8. In the Basic Option s area, from the Paper Type drop-down l ist, select More . Then, select the approp riate photo paper t[...]

Print photos fr om a memory card 1. Do one of t he following: Print photo on small -size paper a . Load paper.  Load up to 10 x 15 cm (4 x 6 inch) photo paper in paper tray. b . Select pr oject type.  Press button next to Photo on Ho me screen.  Press button next to Me mory Card Print . c . Insert memory device. 1 Memory Stick, Memory Stic[...]

d . Select p hoto.  Press button next to Select .  Press OK .  Press button next to Prints to incre ase numbe r of copies. e . Print photo.  Press OK . Print photo on full-size pape r a . Load paper.  Load full-size photo paper in paper tray. b . Select project type.  Press button next to Photo on Home screen.  Press button nex[...]

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiM edia Card, MMC Mobile (RS-MMC; adapter required), Secure Digital (SD), Secure Digital Mi[...]

b . Select project type.  Press button next to Photo on Home screen.  Press button next to Passport Photo Print . c . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memor y Stick Pro-HG Duo (adapter optional), or Memory Stick Micro (adap te[...]

Related topics •“ Recommended pap ers for photo printing” on page 15 •“ Stop the current jo b” on page 99 Print envelopes With the HP Photo smart, you can print on a single envelope , a group of envelopes, o r label sheets desig ned for inkjet printers. To print a group of addr esses o n label s or env elopes 1. Print a test pa ge on pl[...]

8. In the Features area, select the Mirror Image check box. 9. Click OK , and then click Print or OK in the Print dialo g box. NOTE: To prevent jams, manu ally feed the ir on-on transfer shee ts into the paper tray one sheet at a time. To print on transp arencies 1. Load the transparency int o the paper tray. 2. On the File menu in your software ap[...]

To print a Web page 1. Make sure you have pa per loaded in the pa per tray. 2. On the File menu in your Web browser, cli ck Print . The Print dialog box appears. 3. Make sure the product is the selected printer. 4. If your Web browser support s it, select the items on t he Web page that you want t o include in t he printout. For example, in Interne[...]

Related topics “ View the print resolution” on page 31 View the print resolution The printer software displ ays the print resolution in dots per inch (dpi). The dpi varies according to the paper typ e and print quality that you select i n the printer software. To view the print resolution 1. On the File menu in your software applicati on, click[...]

To create a printi ng shortcut 1. On the File menu in your software ap plication, click Print . 2. Make sure the product is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your sof tware application , this button might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 4. Click [...]

7 Scan •“ Scan to a computer” on page 33 •“ Scan to a memory card” on page 34 •“ Scan and reprint photos” on page 41 Scan to a computer To scan to a computer 1. Load origi nal. a . Lift lid on pro duct. b . Load origin al print side down on right front corner of gla ss. Scan 33 Scan[...]

c .C l o s e l i d . 2. Start scan. a . Press button next to Sc an on Home screen. b . Press button next to Scan to PC . If product is netw ork-connected, a list of availabl e computers appears. Sel ect computer to which you want to tran sfer to start the scan. 3. View the animatio n for this topic. Related topics “ Stop the current jo b” on pa[...]

c .C l o s e l i d . 2. Select Scan . a . Press button next to Scan on Home screen. b . Press button next to Scan to Memory Card . 3. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stic k Magic Gate, Memory Stick Duo or Pro Duo (adapter opt ional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick Micr[...]

Chapter 7 36 Scan Scan[...]

8C o p y •“ Copy text or mixed documents” on page 37 •“ Copy photos (reprin t)” on page 41 Copy text or mixed documents Copy text or mi xed documents 1. Do one of the fo llowing: Make a bl ack and white co py a . Load paper.  Load full-size pape r in paper tray. b . Load or iginal.  Lift lid on pro duct. TIP: To make copies of th [...]

C l o s e l i d . c .S e l e c t Copy .  Press button next to Copy .  Press button next to Black Copy .  Press button next to Actual Size .  Press button next to Copies to increase number of copies. d . Start copy. P r e s s OK . Make a color c opy a . Load paper.  Load full-size paper in pape r tray. b . Load origin al.  Li[...]

TIP: To make copies of th ick originals, such as books, you can remove the lid.  Load original p rint side down on right front corner of gla ss. C l o s e l i d . c . Select Copy .  Press button next to Copy .  Press button next to Color Copy .  Press button next to Actual Size .  Press button next to Copies to increase number of [...]

To set the number of copies from the con trol panel 1. Press the button next to Copy . 2. Select the copy type. 3. Press the button next to Copies to increase the number of copies. Chapter 8 40 Copy Copy[...]

9 Reprint photos To reprint an original p hoto 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) photo p aper in paper tray. 2. Select project type. a . Press button next to Photo on Home screen. b . Press button next to Photo Original Repr int . 3. Load origi nal. a . Lift lid on pro duct. b . Load origin al print side down on right front corn[...]

c .C l o s e l i d . d .P r e s s OK . 4. Reprint photo . a .P r e s s OK . b . Press button next to Prints to increase num ber of copies. c .P r e s s OK . 5. View the animatio n for this topic. Related topics “ Stop the current jo b” on page 99 Chapter 9 42 Reprint photos Reprint phot os[...]

10 Save photos You can use the HP Photosm art Software installed on your com puter to transfer photos from a memory card to your compute r’s hard drive for advanced photo edit ing, sharing photos online, and printing from your comp uter. Before transferring photos to your computer, you need to rem ove the memory card from your digita l camera and[...]

Chapter 10 44 Save photos Save photos[...]

11 Maintain the HP Photosmart • Check the es timated ink le vels • Replace the cart ridges • Order ink supplies • Cartridge warranty information • Print and evaluate a p rint quality report Check the estimated ink levels You can easily check the ink su pply level to determine how soo n you might need to replace a cartridge. The ink supply[...]

Replace the cartridges To replac e the cartrid ges 1. Check that power is on. 2. Remove cartridge. a . Open cartridge access door. Wait for print carriage to move to center of product. b . Press tab on cartridge, then re move it from slot. 3. Insert new cartridge. a . Remove cartridge from packaging. Chapter 11 46 Maintain the HP Photosmart Maintai[...]

b . Twist orange cap to snap it off. A forceful twist may be required t o remove cap. c . Match color ico ns, then slid e cartridge in to slot until it clic ks into place. d . Close cartridge door . Replace the cartridges 47 Maintain the HP Photosmart[...]

4. Align cartridges. a . When prompted, press OK to print cart ridge alignment page. b . Load page pr int side down on right front corn er of glass, and then p ress OK to scan page. c . Remove alignment page and recycle or discard it. 5. View the animatio n for this topic. Related topics “ Order ink supplies ” on page 48 Order ink supplies To l[...]

For a copy of the HP Limited Warranty Statement, see the printed d ocumentation that came with the product . Print and evaluate a print quality report Print quality issue s can occur for a variety of reason s. You might be using the wrong software settings or printing a poor quality source file, or there might be a problem with the printing system [...]

NOTE: Ink level warnings and indicato rs provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartrid ge available to avoid possible printin g delays. You do not need to replace the i nk cartridges until p rint quality beco mes unacceptable. 2. Look at the color bars in the middle o[...]

◦ Clean the printh ead, and then print t his diagnostic page ag ain. ◦ If cleaning the printhead does not solve t his print quality issue, replace the cartridge corresp onding to th e streaked bar. NOTE: If replacing the cartridge does not solve this print quality issue, contact HP support for service. • If any of the color bars show regular [...]

If the lines are j agged, align the printer, an d then print this diagno stic page again. Figure 11-9 Alig nment pattern - jagged lines NOTE: If aligning the prin ter does not solve this print quality i ssue, contact HP support for service. If you do not see any de fects on the print quality report, th en the printing system is working correctly. T[...]

12 Solve a problem This section contai ns the following topics: • HP support • Setup troubleshooti ng • Print troubleshoo ting • Print quality trouble shooting • Memory card troubleshooti ng • Scan troubleshoot ing • Copy troub leshooting • Errors HP support • HP support b y phone • Additional w arranty options HP support b y ph[...]

[[[[[ • Serial number (l ocated on the back or bottom of the product) • Messages that appe ar when the situation o ccurs • Answers to th ese questi ons: ◦ Has this si tuation happened before? ◦ Can you re-creat e it? ◦ Did you add any new hardware or software to your computer at about th e time that thi s situation began? ◦ Did anythi[...]

product to your computer before the software installation screen prompted you to do so, you must follow t hese steps: Troubleshootin g common setup issues 1. Disconnect the USB cable from the c omputer. 2. Uninstall the softwa re (if you have al ready installe d it). For more information, see “ Uninstall and reinstall t he software” on page 59 [...]

   1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip, ma ke sure the power strip is turned on. Or, try plugging the prod uct directly into a power out let. • Test the power out let to make sure it is working. Plug in an appliance that yo u know works, and see if th e appliance has power. If not[...]

CAUTION: If the product still does not turn on, it might have a mechan ical failure. Unplug the product from the power outlet. Contact HP supp ort for serv ice. Go to: www.hp. com/support . If prompt ed, choose your country/region, and then click Contact HP for in formation on calling for techni cal support. Cause: You pressed the On button too qui[...]

Cause: The product might not have been turned on. If this did not so lve the issue, try th e next soluti on. Solution 2: Set your prod uc t as the defa ult printer Solution: Check your com puter documentation to change your p roduct to be the default printer. Cause: You sent the print job to the defaul t printer, but this product was not the defaul[...]

The wrong measure ments are showing in men us on the display Solution: Change the langu age setting. To set your langua ge and country/region 1. Press the button n ext to Copy on the Home screen. The Copy Menu appears. 2. Press the top-right, mi ddle-left, and bottom-le ft buttons in sequence . The Basi c Settings menu appea rs. 3. Press the button[...]

4. Select HP Photosmart A ll-in-One Dr iver Softwar e , and then click Change/ Remove . Follow the onscree n instructions. 5. Restart your computer. NOTE: It is important th at you disco nnect the p roduct befor e restarting yo ur computer. Do not connect the product to your computer u ntil after you have reinstalled t he software. 6. Insert the pr[...]

Check cartridges Follow thes e steps. • Step 1: Make sure yo u are using genuine HP in k cartridges • Step 2: Check the ink levels Step 1: Make sure you are usi ng genuine HP ink cartridg es Solution: Check to see if your ink cartridge s are genuine HP ink cartridges. HP recommends tha t you use genuine HP ink cartri dges. Genuine HP in k cartr[...]

Step 2: Load the stack of p aper correctly Solution: Remove the stack of p aper from the paper tray, reload the paper, a nd then slide t he paper-width guide inwa rd until it stops at the edge of the paper. NOTE: Do not leave u nused photo paper in t he paper tray. T he paper might sta rt to curl, which co uld reduce the qual ity of your printout. [...]

Step 2: Clean the pri nthead Solution: If the previou s step did not resolve th e issue, try cleaning the printhead. To clean the printhead from the HP Photo smart Software 1. Load letter , A4, or legal unused plain whi te paper into the paper t ray. 2. In the HP So lution Cen ter, click Settings . 3. In the Print Settings area, click Printer Toolb[...]

To select a print speed or quality 1. Make sure you have paper loa ded in the paper tray. 2. On the File menu in yo ur software application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens th e Properties dialog bo x. Depending on you r software application , this button might b e called Properties , O[...]

Print quality troubleshooting Use this section to so lve these print quality prob lems: • Photo printouts a re hazy, blurry, or have in accurate colo r Photo printouts ar e hazy, blurry, or have i naccurate color Solution: For best photo color qual ity, do not allow printout s to stack on top of photos in the pap er tray. Cause: When pr intouts a[...]

If this did not so lve the issue, try th e next soluti on. Step 3: Reformat the memo ry card in your digital camera Solution: Check the comp uter screen for an error message telling you th at the images on the mem ory card are corrupted. If the file system on the card is corr upt, reformat the memory card in your digital camera. For more i nformati[...]

For more information o n setting up the product and connecti ng it to your computer, see the setup instructions th at came with the produc t. Cause: The product was not properly connected to th e computer. Scan troubleshooting Use this section to so lve these scan problems: • Scanned image i s incorrectly croppe d • Scanned image shows dot ted [...]

as multiple columns from a newsle tter, by putting the text in different frames (boxes) in the destinatio n application. In the sof tware, select the correct format so that the scanned text layout and formatting are retained . Cause: The scan document settin gs were incorrect. Text is incorre ct or missing Try the following so lutions to resolve th[...]

• Resize to Fit is no t working as expected Resize to Fit is no t working as expected Try the follow ing solutions. • Solution 1: Scan, e nlarge, and then print a copy • Solution 2: Wipe th e glass and the back of the docume nt lid Solution 1: Sc an, enlarge, and then print a copy Solution: Resize to Fit can only enlarge the original up to th[...]

• Scanner failure • Improper shutdown • Missing HP Pho tosmart Software Firmware revisio n mismatch Solution: Contac t HP support for service. Go to: www.hp.com/support . If prompted, choose yo ur country/region, an d then click Contact HP for information on callin g for te chnical support. Cause: The rev ision number of the product firmwa re[...]

Solution 1: Insta ll the HP Photos mart Softwa re Solution: Install the product softw are that came with the product. If it is installed, restart your computer. To install the p roduct software 1. Insert the product CD- ROM into your computer’s CD -ROM drive and then st art the Setup program . 2. When prompted, click Install Mo re Software to ins[...]

• Unreadable file s. NN files could not be read • Photos not found • File not found • Invalid fil e name • Supported file t ypes for the product • File corrupted Error rea ding or writing the file Solution: Check to see if you have the right folder an d file name. Cause: The product software could not open or save the file. Unreadable f[...]

Cause: There w as not enough available mem ory on your computer to creat e a print preview file . Invalid file name Solution: Make sure that you are not u sing any invalid symbols in the file name. Cause: The file name you entered was invalid. Supported file types for the product The product soft ware only recognizes JPG and TIF im ages. File corru[...]

• Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damaged • Card is not fully inserte d Memory card error Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the problem,[...]

Solution 1: Clos e some applications or r estart your computer Solution: Close all un necessary applicatio ns. This includes appli cations that ru n in the background, such as screensavers and viru s checkers. (If you tu rn off your virus checker, reme mber to tu rn it back on afte r you finish.) Try rest arti ng your compu ter to clear the memory.[...]

Cause: You had inserted the memory card backw ards or upside down. Card is damaged Solution: Reformat your memory card in your camera or format your memory card in a computer by selectin g the FAT format. For more informat ion, see the documentat ion that came with your di gital camera. CAUTION: Reformatting the memory card will delete any photos s[...]

Ink is drying Solution: Leave the shee t in the paper tray until the messag e disappears. If it is necessary to remove the p rinted sheet before the me ssage disappears, carefully hol d the printed sheet on the undersi de or the edges, and place it on a flat surface to dry. Cause: Transparenci es and some other media require a dryi ng time that is [...]

Printing cannot occur w ithout one of each t ype of ink cartridge inserted into the correct slot. For more information, see: “ Replace the cartridges” on page 46 Cause: The indicated ink cartridges w ere inserted into the wron g slots. General prin ter error Try the following solu tions. • Solution 1: Re set the product • Solution 2: Co nta[...]

If it appears that you are using the corre ct ink cartridges, proceed to the next sol ution. For more information, see: •“ Order ink supplie s” on page 48 •“ Replace the cart ridges” on page 46 Cause: The indi cated ink cartridges were not inte nded for use in this product as i t was currently configured. If this did not solve the issue[...]

Cause: The indicated ink cartridges di d not have enough ink to print properly. Ink car tridge prob lem Try the following so lutions to resolve the issue. Solut ions are listed in order, with the most likely solution f irst. If the first solution d oes not solve the problem, conti nue trying the remaining soluti ons until the issue is resolved. •[...]

4. Run your finger alon g the top of the ink cartridges t o locate any cartridges that are not snapped completely down. 5. Press down on any cartridges that a re sticking up. They shou ld snap down into place . 6. If an ink cartridge was sti cking up and you were able to sna p it back down into place, close the ink ca rtridge access door and check [...]

CAUTION: Be careful not to bend th e tab out more than about 1.27 cm (0.5 inches). 11. Reinstall t he ink cartridge. It should now snap down into place. 12. Close the ink cartri dge access door, and check if the error message has gone away. 13. If you still rece ive the error message, turn the pro duct off, and then on a gain. Cause: The indicated [...]

Cause: The print carriage latch was not closed properly. If this did not solve the issue , try the next solution. Solution 3: Clean the el ectrical contacts Solution: Clean the ca rtridge electrical cont acts. To clean the electrical con tacts 1. Make sure th e product is turned on. 2. Open the cartri dge access door by lifting the blue a ccess han[...]

4. Hold the ink cartridg e by its sides with the bottom poin ting up and locate the electrical contacts on the ink cartridge. The electrical contact s are four small rectangles of copper or gold-col ored metal on the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts 5. Wipe the contac ts with a dry sw ab or lint-free cl oth. 6. On the[...]

9. Close the ink cartri dge door, and check if the e rror message has gone away. 10. If you still rece ive the error message, turn the product off, and then on agai n. If you still receive this me ssage afte r cleaning the cartridge con tacts, you might have a damaged cartridge. Check to see if your cartridge is still under warranty and the end of [...]

Solution 5: Contact HP suppor t Solution: Contac t HP support for service. Go to: www.hp.com/support . If prompted, choose yo ur country/region, an d then click Contact HP for information on callin g for te chnical support. Cause: The product had a proble m. Ink service c apacity warning Solution: If you are g oing to move or transport the product [...]

If this did not solve the issue , try the next solution. Solution 2: Make sur e the ink cartridges are instal led correctly Solution: Make sure all of the ink cartridges are properly installed. Refer to t he following steps to resolve this error. To make sure the i nk cartridges are prope rly installed 1. Make sure th e product is turned on. 2. Ope[...]

4. Run your finger alon g the top of the ink cartridge s to locate any cartridges that are not sn apped completely down. 5. Press down on any cartrid ges that are sticking up. They should snap d own into place. 6. If an ink cartridg e was sticking up and you were a ble to snap it back down into place, close the ink cartri dge access door and check [...]

11. Reinstall the in k cartridge. It should now sna p down into place. 12. Close the ink cartri dge access door, and check if the error message has g one away. 13. If you still rece ive the error message, turn the product off, and then on agai n. Cause: The ink cart ridges were not installed p roperly. If this did not solve the issue , try the next[...]

HP recommends that you use genuine HP ink cart ridges. Genuine HP ink cartridges are designed a nd tested with HP prin ters to help you easi ly produce great resu lts, time after time. NOTE: HP cannot guaran tee the quality or reliability of non-HP supplies. Printer service or repairs required as a resul t of using a non-HP suppl y will not be cove[...]

Previously used genuine HP cartridge Solution: Check the print quality of the current print job. If it is not satisfactory, try cleaning the printh ead to see if that impr oves the quality. To clean the printhead from the HP Photo smart Software 1. Load letter , A4, or legal unused plain whi te paper into the paper t ray. 2. In the HP So lution Cen[...]

3. Remove all of the in k cartridges and place them on a piece of paper with the ink opening poi nting up. 4. Lift the latch ha ndle on the print carriage u ntil it stops. 5. Remove the printhead by liftin g it straight up. Chapter 12 92 Solve a problem Solve a problem[...]

6. Clean the printhea d. There are three are as of the printhead that need to be cleaned: the p lastic ramps on both sides of the ink nozzle s, the edge between t he nozzles and the electri cal contacts, and the ele ctrical contacts. 1 Plastic ramps on the sides of the nozzles 2 Edge between nozzles and contacts 3 Electrical contacts CAUTION: Touch[...]

b . Use a fresh, lightly dampen ed, lint-free cloth to wi pe any accumulated ink and debris from the edg e between the nozzles and the co ntacts. c . Use a fresh, lightl y dampened, lint-fre e cloth to wipe the plastic ramps on bo th sides of the n ozzles. Wipe away from the no zzles. d . Wipe the previous ly cleaned areas dry with a dry lint-f ree[...]

c . Wipe the area dry with a dry li nt-free cloth before proceeding to the next step. 8. Make sure the latch ha ndle is raised, and then reinsert the printhe ad. 9. Carefully lower the la tch handle. NOTE: Make sure you lower the latch ha ndle before reinserting the ink cartridges. Leaving th e latch handle raised can result in incorrectl y seated [...]

11. Close the ink cartrid ge door. Cause: There was a problem with th e printhead. If this did not so lve the issue, try th e next soluti on. Solution 2: Contact HP suppor t Solution: Contac t HP support for service. Go to: www.hp.com/support . If prompted, choose yo ur country/region, an d then click Contact HP for information on callin g for te c[...]

5. Click Clean the prin thead . 6. Follow the pro mpts until you are sati sfied with the quali ty of the output, a nd then click Done . There are two stages of cleanin g. Each stage lasts about two min utes, uses one sheet of paper, and use s an increasing amount of ink. After each stage, review the quality of the prin ted page. You should only ini[...]

Chapter 12 98 Solve a problem Solve a problem[...]

13 Stop the current job To stop a curr ent job from the p roduct ▲ Press Cancel on the control panel. If the curre nt job does not stop, press Cancel again. It can take a few moments for the current job to be cancelled. Stop the current job 99 Stop the current job[...]

Chapter 13 100 Stop the current job Stop the current job[...]

14 Technical information The technical specifications and international regu lato ry information for the HP Photosmart ar e provided in this section. For additional specifications, see the pr inted documentation that came with the HP Photosmart. This section contains the following topics: • Notice • Cartridge chip information • Specifications[...]

To disable the usage information function 1. Press the button next to Co py on the Home screen. The Copy Menu appears. 2. Press the top-right, middle-left, and bottom-le ft buttons in sequence. 3. Press the button next to Acumen Opt-Out . 4. Press OK . NOTE: To re-enable the usage information func tion, restor e the factory defaults. NOTE: You can [...]

NOTE: For a complete list of supported media sizes, see the printer driver. Print specifications • Print speeds vary according to the co mplexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Resol[...]

• Battery disposal in the Netherlands • Battery disposal in Taiwan • Attention California users • EU battery directive Eco-Tips HP is committed to helping customers reduce t heir environme ntal footprint. HP has provided the Eco-Tips below to help you focus on ways to assess and redu ce the impact of your printing cho ices. In addition to s[...]

Disposal of waste equipmen t by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of w ith your other household wa ste . Instead, it is your r esponsibility to dispose of [...]

Battery disposal i n the Netherlands Dit HP Produc t bev at een lithium-manganese -dio xide batterij. Dez e bevindt zi ch op de hoofdpr intplaat. W anneer deze batter ij leeg is, moet dez e volgens de geldende regels w orden afgev oerd . Battery dis posal in T aiwan Attention Califo rnia users The battery supplied with this product may contai n per[...]

EU battery directive European Union Batter y Directive This produc t contains a battery that is used to maintain data integrity of r eal time clock or product s ettings and is designed to last the life of the product . Any attempt to servi ce or replace this battery should be performed by a qualif ied service techni cian. Directive sur les batterie[...]

Regulatory no tices The HP Photosmart meets product requirements fr om regulatory a gencies in yo ur country/region. This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the pow er cord • Notice to user[...]

VCCI (Class B) compl iance statement for users in Japa n Notice to users in Ja pan about the power cord Notice to user s in Korea Regulatory notices 109 Technical information[...]

HP Photosmart Wire less B109 series declar ation of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to w ireless products: • Exposure to radio frequency radiation • Notice to user s in Brazil • Notice to users in Canada Chapter 14 110 Technical information Technical information[...]

• European Union regu latory notice • Notice to users in Taiwan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radi ated output pow er of this de vice is f ar below the FC C radio fr equency e xposure limits . Nev ertheless, the dev ice shall be used in such a manner that the potential f or human contact[...]

European U nion regu latory noti ce European Union Regulator y Noti ce Produc ts bearing the CE marking com ply with the f ollo wing E U Directi ves: • Lo w V oltage Dir ectiv e 2006/9 5/EC • EMC Direc tiv e 2004/1 08/EC CE compliance of this pr oduct is valid onl y if pow ered w ith the corr ect CE-mar ked A C adapter pr ov ided by HP . If thi[...]

Notice to us ers in Taiwan Regulatory wireless statements 113 Technical information[...]

Chapter 14 114 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper specifications 102 A after the support period 54 B buttons, control panel 12 C connection problems HP All-in-O ne will not turn on 55 connection types supported printer sharing 10 control panel butto ns 12 features 12 copy fit to page fails 69 specifications 103 troubleshooting 68 crop fails 74 customer[...]

R recycle ink cartridges 104 regulatory notices regulatory model identification number 108 wireless statements 110 reinstall software 59 reports diagnostic 49 print quality 49 S scan crop incorrect 67 fails 70 scan specifications 103 text appears as dotted lines 67 text format incorrect 67 text incorrect 68 troubleshooting 67 security network, WEP [...]