HP (Hewlett-Packard) B209 manual

HP Phot o sm ar t P lu s B20 9 s er i e s W indo w s Help[...]

HP Photosmart Plus B209 series[...]

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Contents 1 HP Photosmart Plus B209 series Help ............... .................................................................. ..3 2 Finish setting up the HP Ph otosmart Add the HP Photosmart to a network...................................................................................... ...5 Set up a Bluetooth connection. ....................[...]

14 Technical information Notice........... ..................... ...................... ...................... ...................... ..................... .. .......... ...117 Cartridge chip information............................................................................. .........................117 Specificat ions.........................[...]

1 HP Photosmart Plus B209 series Help For information abou t the HP Photosmart, see: •“ Finish settin g up the HP Photosmart” on page 5 •“ Get to know the H P Photosmart” on pa ge 15 •“ How do I?” on page 19 •“ Print” on page 2 9 •“ Scan” on page 45 •“ Copy” on pag e 51 •“ Reprint pho tos” on page 57 •“[...]

Chapter 1 4 HP Photosmart Plus B209 series Help HP Photosmart Plus B209 series Help[...]

2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a Bluetoo th connection Add the HP Photosma rt to a network •“ WiFi Protected Setu p (WPS)” on page 5 •“ Wireless with a rout er (infrastructure network)” on page 6 •“ Wireless withou t a router (ad hoc conn ection)” on page 7 WiFi Protected Se[...]

NOTE: The product begins a time r for approximately two minutes in w hich the corresponding b utton on the networking device needs to be presse d. Use PIN method a . Select setup met hod.  On Home screen, tou ch right arrow to view more opt ions. T o u c h Setup . T o u c h Network . T o u c h Wi Fi Protected Setu p . T o u c h PIN .[...]

To connect the HP Photosmart to an integra ted wireless WLAN 802.11 n etwork, you will need the followi ng:  A wireless 802.11 network t hat includes a wireless rout er or access point.  A desktop computer o r laptop with either wirel ess networking support, or a network interface card ( NIC). The compu ter must be conn ected to the wireless [...]

▲ Turn on the wireless radio for the HP Photosmart and the wireless rad io on your computer. On your computer, con nect to the network name (SSID ) hpse tup , which is the default ad hoc netw ork created by the HP Photosmart. OR ▲ Use an ad hoc network profi le on your computer to connect to the product. If your computer is not currently config[...]

e .I n t h e Network key box, type a WEP key that ha s exactly 5 or exactly 13 alphanumeric (ASCI I) characters. For example, if you ente r 5 characters, you might enter ABCDE or 12345 . Or, if you enter 13 char acters, you might enter ABCDEF12345 67 . (12345 and ABC DE are examples only. Select a co mbination of your choosing.) Alternatively, you [...]

NOTE: If your computer is con figured to connect to a series of ne twork drives, make sure that your computer is currently connected to these dri ves before installing the software. O therwise, the HP Photosmart sof tware installer might try to use one of the reserved drive lett ers and you will not be able to access that n etwork drive on your com[...]

 A Bluetooth (compatible HCRP or SPP prof ile) capable device (such as a PDA, camera phone, or co mputer)  An HP Bluetooth Ada pter Some Bluetooth pr oducts exchange device addresses when they co mmunicate with each other, so you might also n eed to find out the device address of t he HP Photosmart in order to establ ish a connecti on. To fin[...]

• Microsoft stack : If you have Windows Vista or Windows XP with Servi ce Pack 2 installed on your computer, then your computer h as the Microsoft Bluetoot h ® Protocol Stack. The Microsoft sta ck allows you to inst all an external Bluet ooth ® adapter automatically. If your Bl uetooth ® adapter supports the Microsoft stack but it does not ins[...]

To install and prin t using the Widcomm stack 1. Make sure that you have i nstalled the product software on t he computer. NOTE: The purpose of inst alling the software is to make sure the printer driver is available for th e Bluetooth ® connecti on. Therefore, if you have already installed the software, you do not need to reinstall it. If you w a[...]

Chapter 2 14 Finish setting up the HP Photosmart Finish setting up the HP Photosmart[...]

3 Get to know the HP Photosmart • Printer parts • Control pane l features Printer parts • Front view o f the HP Photosmart Get to know the HP Photosmart 15 Get to know the H P Photosmart[...]

1 Lid 2 Color graphics disp lay (also re ferred to as the displa y) 3 Photo tray 4 Memory Card slots LED 5 Memory Card slot for Secure D igital and XD cards 6 Memory Card slot for Memory Stick cards 7 Front USB port for your PictBridge-compatible digital camera, other storage devices, and external Bluetooth adapter. 8 Output tray 9 Paper tray exten[...]

19 Cartridge access area 20 Printhead assembly 21 Model number location 22 Rear USB port 23 Power connection (Use only with the power adapter supplied by HP.) Printer parts 17 Get to know the H P Photosmart[...]

Control panel features Figure 3-1 Control pa nel featur es 1 Scan : Opens the Scan To menu where you can select a destination for your scan. 2 Copy : Opens the Copy menu where you can sele ct a copy type or change the copy settings. 3 Directional keys : Allow you to navigate through photos and menu options. Touch the right arrow button to access th[...]

4 How do I? This section contai ns links to commonly performed tasks, such as printing photos, scanning, and m aking copies. • “ Print photos from a memory card or USB storage device” on page 31 • “ Print a creative project” on page 35 • “ Scan to a computer” on page 45 • “ Scan to a memory card or USB storage device” on pag[...]

Chapter 4 20 How do I? How do I?[...]

5 Paper basics You can load many differe nt types and sizes of paper in t he HP Photosmart, including letter or A4 pa per, photo paper, tra nsparencies, and envelopes. By default, the HP Pho tosmart is set to detect the size and type of paper you load in th e input tray autom atically and then adjust its sett ings to generate the highest qualit y o[...]

NOTE: At this ti me, some porti ons of the HP Web site are a vailable in English only. Recommended papers for printing If you want the best print quality, HP recommends u sing HP papers that are specif ically designed for t he type of project you are printing. Depending on your cou ntry/region, some of these papers might not b e available. HP Advan[...]

HP Iron-On Tra nsfers HP Iron-on Transfers (for co lor fabrics or for l ight or white fabrics ) are the ideal solutio n for creating custom T-shi rts from your digital photos. HP Premium Ink jet Transpare ncy Film HP Premium Inkjet Transparency Film makes your color presen tations vivid and even more impressive. This film is easy to use and handle,[...]

b . Load paper.  Insert stack of ph oto paper into photo tray wit h short edge forward and print side down.  Slide stack of paper f orward until it stops. NOTE: If the photo pa per you are using has perforat ed tabs, load photo paper so th at tabs are clos est to you.  Slide paper-wi dth guide inward until it stops at edge of paper. c . Lo[...]

Load A4 or 8.5 x 11 inch paper a . Raise output tray.  Raise and hold output tray in open position.  Slide paper-wi dth guide outwards.  Remove all paper f rom the main input tray. b . Load paper.  Insert stack of paper into main input tray wi th short edge forward and print side down.  Slide stack of paper fo rward until it stops. ?[...]

NOTE: When you use legal-size pa per, leave the paper catch closed. Load enve lopes a . Raise outpu t tray.  Raise and hold ou tput tray in open posit ion.  Slide paper-widt h guide outwards.  Remove all paper from the main input tray. b . Load envelopes.  Insert one or mo re envelopes into far-right sid e of main input tray, wi th enve[...]

2. View the an imation for this topic. Related topics “ Informat ion on paper” on page 27 Information on paper The HP Photosmart is designed to work well with most paper t ypes. Test a variety of paper types before buying a large q uantity. Find a pape r type that works well and is easy to purchase. HP papers a re designed for the best qualit y[...]

Chapter 5 28 Paper basics Paper basics[...]

6P r i n t “ Print documents” on page 29 “ Print photos” on page 30 “ Print a creative pro ject” on page 35 “ Print a Web page” on pa ge 39 “ Print forms and templates (Quick For ms)” on page 39 Related topics •“ Load medi a” on page 23 •“ Recommended p apers for photo printin g” on page 21 •“ Recommended p apers[...]

5. Select the appropriate options for your prin t job by using the features avai lable in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily sel ect the appropri ate options for your print job by choosi ng one of the predefi ned print tasks on the Printing Shortcuts tab. Cli ck a type of print task in the Printing Sh[...]

9. (Optional) Select t he Borde rless prin ting check box if it is not already checked. If the bord erless paper size and paper type are not compatible , the product soft ware displays an alert and al lows you to select a differen t type or size. 10. In the Basi c Options area, select a high print quality, such as Best , from the Print Quality drop[...]

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro-HG Duo (adap ter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiM edia Card, MMC Mobile (RS-MMC; adapter required), Secure Digital (SD), Secure Digital M[...]

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro- HG Duo (adapter optional), or Memory Stick Micro (adap ter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter required), Secur e Digital (SD), Secu re Digital[...]

b . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro-HG Duo (adap ter optional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiM edia Card, MMC Mobile (RS-MMC; adapter required), Secure Digi[...]

 Touch 3.5 x 5 on 8. 5 x 11 .  Touch Back . e . Print photo.  Touch Print . 2. View the an imation for this topic. Related topics •“ Recommended p apers for photo printin g” on page 21 •“ Edit photos bef ore printing” on page 43 •“ Stop the current job” on page 115 Print a creative project 1. Do one of the fo llowing: Pri[...]

c . Select pr oject type. T o u c h Cre ate . T o u c h Album Pages . d . Select photo.  Touch right a rrow to scroll through photos.  Touch up arrow to increase number of copies . T o u c h Done . e . Print photo. T o u c h Print . Print panoramic photo s a . Load paper.  Load 10 x 30 cm (4 x 12 i nch) panorama paper in the ma[...]

c . Select project t ype.  Touch Create .  Touch Panorama Pri nts . d . Select phot o.  Touch arrow to scroll through the photos and then select photo.  Touch up arrow to increa se number of copies.  Touch Done to preview p rint job. e . Print photo.  Touch Print . Print wallet photos a . Load paper.  Load up to 13 x 18 cm (5 x[...]

d . Select photo.  Touch arrow to scroll through the photos and then select photo.  Touch up arrow to increase number of copies . T o u c h Done to preview prin t job. e . Print photo. T o u c h Print . Print passport photos a . Load paper.  Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-si ze photo paper in mai[...]

d . Select phot o.  Touch arrow to scroll through the photos and then select photo.  Touch up arrow to increa se number of copies.  Touch Done to preview p rint job. e . Print photo.  Touch Print . 2. View the an imation for this topic. Related topics •“ Recommended p apers for photo printin g” on page 21 •“ Edit photos bef or[...]

To print forms from the control panel 1. Make sure you ha ve paper loaded in the input tray. 2. On the Home Screen, touch t he right arrow to view more opti ons. 3. Touch Quick F orms . 4. Touch the up or down arrow t o scroll through the forms and templ ates. 5. Touch the form you w ant to print. 6. If prompted, select th e type of form to print. [...]

View the print resolution The printer software displ ays the print resolution in dots per inch (dpi). The dpi varies according to the paper typ e and print quality that you select i n the printer software. To view the print resolution 1. Make sure you have pa per loaded in the input tra y. 2. On the File menu in your software applicati on, click Pr[...]

3. Click the button that opens the Properties dialog box. Depending on your sof tware application , this button might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click a pr inting shortcut. The print sett ings for the selected printi ng shortcut[...]

Edit photos before printing 1. Do one of the fo llowing: Rotate photo a . Select phot o.  Touch View & Print .  Touch left or right arrow to scroll through photos.  Touch photo you want to rotate. b . Edit photo.  Touch Edit .  Touch Rotate .  Touch Done . Crop photo a . Select phot o.  Touch View & Print .  Touch le[...]

Adjust brightnes s a . Select photo. T o u c h View & Print .  Touch left o r right arrow to scroll throug h photos.  Touch photo you want to adjust b rightness. b . Edit photo. T o u c h Edit . T o u c h Brightness .  Set brightn ess and touc h Done . Color effect a . Select photo. T o u c h View & Print .  Touch le[...]

7 Scan •“ Scan to a computer” on page 45 •“ Scan to a memory card or USB storage device” on page 46 •“ Scan and reprint photos” on page 57 Scan to a computer To scan to a computer 1. Load origi nal. a . Lift lid on pro duct. b . Load original p rint side down on right f ront corner of glass. Scan 45 Scan[...]

c .C l o s e l i d . 2. Start scan. a .T o u c h Scan on Home screen. The Scan To menu appears. b .T o u c h Computer . If product is netw ork-connected, a list of availabl e computers appears. Sel ect computer to which you want to tran sfer to start the scan. 3. Touch job shortc ut you want to use. 4. View the animatio n for this topic. Related to[...]

C l o s e l i d . b . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro- HG Duo (adapter optional), or Memory Stick Micro (adap ter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter r[...]

Save a scan to USB dri ve a . Load original .  Lift lid on p roduct.  Load original prin t side down on right fr ont corner of glass. C l o s e l i d . b . Insert memory device. Chapter 7 48 Scan Scan[...]

1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro- HG Duo (adapter optional), or Memory Stick Micro (adap ter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter required), Secur e Digital (SD), Secu re Digital[...]

Chapter 7 50 Scan Scan[...]

8C o p y •“ Copy text or mixed documents” on pa ge 51 •“ Copy photos (reprin t)” on page 57 Copy text or mixed documents 1. Do one of the fo llowing: Make a bl ack and wh ite copy a . Load paper.  Load full-size paper i n main input tray. b . Load orig inal.  Lift lid on pro duct. TIP: To make copies of th ick originals, such as b[...]

C l o s e l i d . c . Selec t Copy. T o u c h Copy on Home screen. The Copy menu appears.  Touch up arrow to increase number of copies . T o u c h Settings . The Copy Settings menu appear s. T o u c h Size . T o u c h Fit to Page . d . Start cop y. T o u c h Black Copy . Make a color c opy a . Load paper.  Load full-si ze pa[...]

TIP: To make copies of th ick originals, such as books, you can remove the lid.  Load original p rint side down on right front corner of gla ss. C l o s e l i d . c . Select Copy.  Touch Copy on Home screen. The Copy m enu appears.  Touch up arrow to increa se number of copies.  Touch Settings . The Copy Settings menu appears.  To[...]

Related topics •“ Change the copy setti ngs” on page 54 •“ Preview a copy bef ore printing” on page 55 •“ Stop the current jo b” on page 115 Change the copy settings To set the number of copies from the con trol panel 1. Touch Copy on the Home screen. The Copy menu appea rs. 2. Touch up arrow but ton to increase number of copie s.[...]

Paper type Control panel setting HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy HP Professional Brochure & Flyer Paper (Matte) Brochure Matte HP Premium or Premium Plus Inkjet Transparency Film Transparency Other tr ansparency film Transparency Plain Hagaki Plain Paper Glossy Hagaki Premium Photo L (Japan only) Premium Phot[...]

To preview your copy fro m the control panel 1. Touch Copy on the Home screen. The Copy menu appea rs. 2. Touch Settings . 3. Change copy settings on the pr oduct to accurately reflect the copy you want to make. 4. Touch Prev iew . An image on the displa y shows how your copy will print. Related topics “ Change the copy set tings” on page 54 Ch[...]

9 Reprint photos To reprint an original p hoto 1. Load origi nal. a . Lift lid on pro duct. b . Load original p rint side down on right f ront corner of glass. c .C l o s e l i d . 2. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 in ch) paper in photo tray or full-size photo p aper in main in put tray. 3. Reprint pho to. a . Touch Scan on Home scre [...]

e . Touch up arrow to i ncrease number of copies. f .T o u c h Print . 4. View the animatio n for this topic. Related topics “ Stop the current jo b” on page 115 Chapter 9 58 Reprint photos Reprint phot os[...]

10 Save photos • Save photos to your computer • Back up photos to a USB stora ge device Save photos to your computer To save photos 1. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stic k Magic Gate, Memory Stick Duo or Pro Duo (adapter opt ional), Memory Stick Pro-HG Duo (adapter optional), or Memory Stick[...]

Back up photos to a USB storage device To back up photos 1. Insert memory device. a . Insert a memory card into approp riate slot on product. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo ( adapter optional), Memory Stick Pro-HG Duo (adap ter optional), or Memory Stick Micro (adapter req[...]

11 Maintain the HP Photosmart • Check the es timated ink le vels • Order ink supplies • Replace the cart ridges • Cartridge warranty information • Print and evaluate a p rint quality report Check the estimated ink levels You can easily check the ink su pply level to determine how soo n you might need to replace a cartridge. The ink supply[...]

To check the ink levels from the HP Photosmart Software 1. In the HP So lution Cen ter, click Settings , point to Print Settings , and then cl ick Printer Toolbo x . NOTE: You can also open t he Printer Toolbox from the Print Prop erties d ialog box. In the Prin t Properties dialog box , click the Featur es tab, and th en click the Printer Services[...]

Wait for print carriage to move to center of product. b . Press tab on cartridge, then re move it from sl ot. 3. Insert new cartridge. a . Remove cartridge from packaging. b . Twist orange cap to snap it of f. A forceful twist may be required to rem ove cap. Replace the cartridges 63 Maintain the HP Photosmart[...]

c . Match color icons, then sl ide cartridge into slot un til it clicks into place. d . Close cartridge door. 4. Align cartridges. a . When prompted, touch OK to print cartridge alignment page. b . Load page print side down on right front corn er of glass, and then t ouch OK to scan page. c . Remove alignment page and recycle or discard it. 5. View[...]

For a copy of the HP Limited Warranty Statement, see the printed d ocumentation that came with the product . Print and evaluate a print quality report Print quality issue s can occur for a va riety of reasons. You mi ght be using the wrong software settings or printing a poor quality source file, or there might be a problem with the printing system[...]

NOTE: Ink level warnings and indicato rs provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartrid ge available to avoid possible printin g delays. You do not need to replace the i nk cartridges until p rint quality beco mes unacceptable. 2. Look at the color bars in the middle o[...]

◦ Clean the printh ead, and then print t his diagnostic page ag ain. ◦ If cleaning the printhead does not solve t his print quality issue, replace the cartridge corresp onding to the stre aked bar. NOTE: If replacing the cartridge does not solve this print quality issue, contact HP support for service. • If any of the color bars show regular [...]

If the lines are j agged, align the printer, an d then print this diagno stic page again. Figure 11-9 Alig nment pattern - jagged lines NOTE: If aligning the prin ter does not solve this print quality i ssue, contact HP support for service. If you do not see any de fects on the print quality report, th en the printing system is working correctly. T[...]

12 Solve a problem This section contai ns the following topi cs: • HP support • Setup troubleshooti ng • Print troubleshoo ting • Print quality trouble shooting • Memory card troubleshooti ng • Scan troubleshoot ing • Copy troub leshooting • Errors HP support • HP support b y phone • Additional w arranty options HP support b y p[...]

[[[[[ • Serial number (l ocated on the back or bottom of the product) • Messages that appe ar when the situation o ccurs • Answers to th ese questi ons: ◦ Has this si tuation happened before? ◦ Can you re-creat e it? ◦ Did you add any new hardware or software to your computer at about th e time that thi s situation began? ◦ Did anythi[...]

product to your computer before the software installation screen prompted you to do so, you must follow t hese steps: Troubleshootin g common setup issues 1. Disconnect the USB cable from the c omputer. 2. Uninstall the softwa re (if you have alre ady installed it). For more information, see “ Uninstall and reinstall t he software” on page 75 .[...]

1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip, ma ke sure the power strip is turned on. Or, try plugging the prod uct directly into a power out let. • Test the power out let to make sure it is working. Plug in an appliance that yo u know works, and see if th e appliance has power. If not , then ther[...]

CAUTION: If the product still does not turn on, it might have a mechan ical failure. Unplug the product from the power outlet. Contact HP supp ort for service . Go to: www.hp. com/support . If prompt ed, choose your country/region, and then click Contact HP for in formation on calling for techni cal support. Cause: You pressed the On button too qui[...]

Cause: The product might not have been turned on. If this did not so lve the issue, try the next solution. Step 2: Set your produc t as the default printer Solution: Check your com puter documentation to change your p roduct to be the default printer. Cause: You sent the print job to the defaul t printer, but this product was not the default printe[...]

NOTE: You will be prompte d to set both the language and the country/region settings, by using the following procedure. To set your langua ge and country/region 1. On the Home Screen, touch the right arrow to view mo re options. 2. Touch Setup . 3. Touch Preferences . 4. Touch Set Language . 5. Touch the down arrow to scroll through the languag es.[...]

3. Double-click Add/Remove Programs (or click Uninstall a progr am ). 4. Select HP Photosmart A ll-in-One Driv er Software , an d then click Change / Remove . Follow the onscree n instructions. 5. Restart your computer. NOTE: It is important th at you disconn ect the produ ct before restar ting your computer. Do not connect the product to your comp[...]

Check cartridges Follow thes e steps. • Step 1: Make sure yo u are using ge nuine HP ink cartri dges • Step 2: Check the ink levels Step 1: Make sure you are usi ng genuine HP ink cartridg es Solution: Check to see if your ink cartridge s are genuine H P ink cartridges. HP recommends tha t you use genuine HP ink cartri dges. Genuine HP in k car[...]

Step 2: Load the stack of p aper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and th en slide the paper wid th guide inward until it st ops at the edge of the pape r. NOTE: Do not leave unu sed photo paper in the in put tray. The paper mig ht start to curl, which co uld reduce th e quality of your printout. F[...]

Step 2: Clean the pri nthead Solution: If the previou s solutions did not resolve the issue, try cleaning the printhead. To clean the printhead from the HP Photo smart Software 1. Load letter , A4, or legal unused plain whi te paper into the main i nput tray. 2. In the HP So lution Cen ter, click Settings . 3. In the Print Settings area, click Prin[...]

Check the print settings Solution: Try the following: • Check the print setti ngs to see if the color settings a re incorrect. For example, check to see if the do cument is set to print in grayscale. Or, check to see if advanced color sett ings s uch as saturation , brightness, or co lor tone, are set to modify the appearance of colors. • Check[...]

Cause: The product expe rienced an error. Contact HP suppor t for service Solution: If you have comp leted all of the steps provided i n the previous solu tions and are still having a p roblem, contact HP support fo r service. Go to: www.hp. com/support . If prompted, choose your country/reg ion, and then click Contact HP for technical support. Cau[...]

After the memory card has been inserted prop erly, the Photo light will blink for a few seconds, an d then remain lit. Cause: The memory card wa s inserted backward s or up side down. If this did not so lve the issue, try the next solution. Step 2: Remove the ad ditional memory card Solution: You can insert only on e memory card at a time. If more [...]

If this did not solve the issue, try the n ext solution. Solution 2: Check the co nnection from the product to your computer Solution: Check the connection fr om the product to your computer. Verify that the USB cable is s ecurely plugge d into the USB po rt on the back of th e product. Ma ke sure the other end of the U SB cable is plugged into a U[...]

Solution 2: Save the photos in a supported file format Solution: Make sure the digital came ra is savin g photos in a file forma t that the PictBridge transfer fe ature supports (Exif/JPEG, JPEG, and DP OF). Cause: The images were not in a suppo rted format. If this did not so lve the issue, try the next solution. Solution 3: Select photos o n the [...]

Text format is incorr ect Solution: Some applications cannot ha ndle framed text formatting. Frame d text is one of the scan do cument settings in the software. It m aintains complex layouts, such as multiple columns from a newsl etter, by pu tting the text in different frames (b oxes) in the destin ation application . In the software, select the c[...]

percentage allowed b y your model. Enlarging a passport photo by 200% might not enlarge it enou gh for it to fit a full-si ze page. If you want to make a large copy of a small original, scan the original into the com puter, resize the imag e in the HP scanning software, a nd then print a copy of the en larged image. NOTE: Do not use the pr oduct to[...]

Cause: The revisi on number of the product fi rmware did not match th e revision number of the soft ware. Memory is full Solution: Try making fewer copies at a time . Cause: The docume nt you were copying exceeded the memory of t he product. Photo tra y problem Try the follow ing solutions. • Solution 1: Make sure pap er is loaded correctly in th[...]

Cause: The last time the product was used, i t was not turned off properly. I f the product is turned off by turnin g off the switch on a power strip or by using a wall switch, the product can be damaged. Missing HP Photo smart Software Try the following solu tions. • Solution 1: Inst all the HP Photosmart Soft ware • Solution 2: Ch eck the con[...]

For more information o n setting up the product and connecti ng it to your computer, see the setup instruct ions guide that came with the p roduct. Cause: The product was not properly connected to th e computer. File messages The following is a list of file-related error me ssages: • Error reading or writin g the file • Unreadable files. NN fil[...]

Solution 2: Print photos from the computer Solution: Take some phot os with your digital camera, or if you previously saved photos on your comput er, you can print them using th e product software. Cause: No photos were found on t he memory card. File not found Solution: Close some ap plications and try the task aga in. Cause: There was not enough [...]

CAUTION: Reformatting the memory card wil l delete any photos stored on th e card. If you have previously tra nsferred the photos from your memory card to a computer, try pr inting the photos from th e computer. Otherwise, yo u will need to retake any photos yo u might have lost. Cause: The memory card file system was corrupted. General user messag[...]

Solution 3: Push the memory c ard all the way forward Solution: Remove the memory card and reinsert it in the memory card slot until it stops. Cause: You had not fully inserted the memory card. Cannot crop Try the following solu tions. • Solution 1: Close so me applications or restart your computer • Solution 2: Em pty the Recycle Bin on your d[...]

If more than one memory card is inserted , an error message will appear on the di splay. Remove the additi onal memory card to resolve the pr oblem. Cause: There were two or more memory cards inserted into the product at the same time. Card is inserted incorrectly Solution: Turn the memory card so that the la bel faces up and the co ntacts are faci[...]

Paper upside down Solution: Load paper in the i nput tray print side do wn. Cause: Paper i n the input tray was up side down. Paper orientati on error Solution: Insert paper into the input tray wit h the short edge forward and the print side down. Sl ide the paper forward unt il it stops. Cause: Paper in the input tray was i n landscape orientation[...]

Printing cannot occur w ithout one of each type o f ink cartridge inserted int o the correct slot. For more information, see: “ Replace the cart ridges” on page 62 Cause: The indi cated ink cartridges were inserted int o the wrong slots. General prin ter error Try the follow ing solutions. • Solution 1: Re set the product • Solution 2: Cont[...]

• Solution 1: Ch eck to see if the ink cartridge s are compatible • Solution 2: Co ntact HP support Solution 1: Check to see if the ink cartridges ar e compatible Solution: Check to make sure you are using the correct ink cartridge s for your product. For a list o f compatible ink cartridges, see t he printed documentat ion that came with the p[...]

CAUTION: HP recommends that you do not remove a n ink cartridge until a replacement is ready to install. If you have installed a refilled or remanufactu red cartridge, or a cartrid ge that has been used in anot her product, the ink level indi cator might be inaccurate or unavailable. Ink level warnings and indicators provide estimates for planning [...]

The print carri age moves to the center of the prod uct. NOTE: Wait until the print carriage stops moving before p roceeding. 3. Make sure the ink cartridges ar e installed in t he correct slots. Match the shape of the i con and color of the ink cartridge with the slot that has the same shap ed icon and co lor. 4. Run your finger alon g the top of [...]

8. Press the ink cartridge back dow n into place. The tab should make a snap ping noise when the ink ca rtridge is correctly seated. If the ink cartridge di d not make a snapping noise, t he tab might need to be readjusted . 9. Remove the ink cartrid ge from the slot. 10. Gently bend t he tab away from the ink ca rtridge. CAUTION: Be careful not to[...]

in incorrectly seated ink cartri dges and problems printing. The latch must remain down in order to corre ctly install the ink cartridges. Cause: The print carriage latch was not closed properly . If this did not so lve the issue, try the next solution. Solution 3: Cl ean the electrical co ntacts Solution: Clean t he cartridge electrical contacts. [...]

4. Hold the ink cartridg e by its sides with the bottom poi nting up and locate the electrical contacts on the ink cartridge. The electrical cont acts are four small re ctangles of copper or g old-colored metal on the bottom of t he ink cartridge. 1 Ink window 2 Electrical contacts 5. Wipe the cont acts with a dry swab or lint-free clot h. 6. On th[...]

9. Close the ink cart ridge door, and check if the error messa ge has gone away. 10. If you still rece ive the error message, turn the pro duct off, and then on a gain. If you still receive t his message after cleaning the cart ridge contacts, you might have a damaged cartridge. Check to see if your cartri dge is still under warrant y and the end o[...]

Solution 5: Contact HP s upport Solution: Contact HP support for service. Go to: www.hp. com/support . If prompted, choose your country/reg ion, and then click Contact HP for information on calling for techni cal support. Cause: The product had a problem. Ink service ca pacity warning Solution: If you are going to move or transport the product afte[...]

If this did not so lve the issue, try the next solution. Solution 2: Make sure the ink cartridges are in stalled correctly Solution: Make sure all of the ink cartridges ar e properly installed. Refer t o the following steps t o resolve this error. To make sure the ink cartridges are properl y installed 1. Make sure the product is turned on. 2. Open[...]

4. Run your finger alon g the top of the ink cartridges t o locate any cartridges that are not snapped completely down. 5. Press down on any cartridges that a re sticking up. They shou ld snap down into place. 6. If an ink cartridge was sti cking up and you were able to sna p it back down into place, close the ink ca rtridge access door and check i[...]

11. Reinstall t he ink cartridge. It should now snap down in to place. 12. Close the ink cartri dge access door, and check if the error message has gone away. 13. If you still rece ive the error message, turn the pro duct off, and then on a gain. Cause: The ink cartridges we re not installed properly. If this did not so lve the issue, try the next [...]

HP recommends tha t you use genuine HP ink cartri dges. Genuine HP in k cartridges are designed and teste d with HP printers to help you easil y produce great results, time after time. NOTE: HP cannot guarantee t he quality or reliability of non-HP supp lies. Printer service or repairs requ ired as a result of using a non-HP supply will not be cove[...]

Previously used genui ne HP cartridge Solution: Check the print qu ality of the current print job. If it is not satisfactory, try cleaning the pri nthead to see if that improves the quality. To clean the p rinthead from the HP Photosmart S oftware 1. Load letter, A4, or legal unused plain white paper i nto the main input tray . 2. In the HP So luti[...]

3. Remove all of the ink cartridges and place the m on a piece of paper with t he ink opening point ing up. 4. Lift the latch h andle on the print carria ge until it stops. 5. Remove the pr inthead by lifting it stra ight up. Errors 109 Solve a problem[...]

6. Clean the printhead. There are three a reas of the printhead tha t need to be cleaned: the pl astic ramps on both sides of the i nk nozzles, the edge between the nozzles and the electric al contacts, and the electrical contacts. 1 Plastic ramps on the sides of the nozzles 2 Edge between nozzles and contacts 3 Electrical contacts CAUTION: Touch t[...]

b . Use a fresh, lightly dampened, l int-free cloth to wipe any accumulated ink and debris from the edg e between the nozzles and the con tacts. c . Use a fresh, light ly dampened, lint-free cl oth to wipe the plast ic ramps on both sides of the nozzles. Wipe away from the nozzles. d . Wipe the previously cl eaned areas dry with a dry lint-fre e cl[...]

c . Wipe the area dr y with a dry lint-free cloth before proceeding to the next step. 8. Make sure the latch handle is rai sed, and then reinsert the printhead. 9. Carefully l ower the latch handle. NOTE: Make sure you lower the lat ch handle before reinserting th e ink cartridges. Leaving t he latch handle raised can result in incorrect ly seated [...]

11. Close the ink cart ridge door. Cause: There was a problem with the printhea d. If this did not solve the issue, try the n ext solution. Solution 2: Contact HP s upport Solution: Contact HP support for service. Go to: www.hp. com/support . If prompted, choose your country/reg ion, and then click Contact HP for information on calling for techni c[...]

5. Click Clean the printhead . 6. Follow the pr ompts until you are satisfied with the quality of the output, and th en click Done . There are two stages of cleaning. Each stage lasts about two minut es, uses one sheet of paper, and u ses an increasing amount of ink. After each stage, review the qualit y of the printed page. You should only in itia[...]

13 Stop the current job To stop a curr ent job from the p roduct ▲ Press Cancel on the control panel. If the current job do es not stop, press Cancel again. It can take a few moments for the current job to be cancelled. Stop the current job 115 Stop the current job[...]

Chapter 13 116 Stop the current job Stop the current job[...]

14 Technical information The technical specifications and international regu lato ry information for the HP Photosmart are provided in this section. For additional specifications, see the pr inted documentation that came with the HP Photosmart. This section contains the following topics: • Notice • Cartridge chip information • Specifications [...]

3. Touch Preferences . 4. Touch Cartridge Chip Info , and then touch OK . NOTE: To re-enable the usage information func tion, restor e the factory defaults. NOTE: You can continue to use the cartridge in the HP product if you tur n off the memory chip's ability to collect the product's usage information. Specifications Technical specifica[...]

Type Paper weight Input tray * Output tray † Photo tray * Docu ment feeder tray 4 x 12 inch (10 x 30 cm) Panorama Photo paper n/a Up to 40 25 n/a n/a 8.5 x 11 inch (216 x 279 mm) Photo paper n/a Up to 40 25 n/a n/a * Maximum capacity. † Output tray capacity is affected by the type of pa per and the amount of ink you are using. HP recommends emp[...]

remove using common tools. High priority parts have been designed to access quickly for efficien t disassembly and repair. For more information, visit HP’s Commi tment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html This section contains the following topics: • Eco-Tips • Paper use • Plastics • M[...]

conserves resources by reselling some of its mo st popular products. For more information regarding recycling of HP pr oducts, please visit: www.hp.com/hpinfo/globalcitiz enship/environment/recycle/ HP inkjet supp lies recycling progra m HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many cou[...]

Disposal of waste equ ipment by users in private hou seholds in the European Un ion Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this pr oduct must not be disposed of w ith your other household wa ste . Instead, it is your r esponsibility to dispose o[...]

Battery disposal in the Netherlands Dit HP Produc t bev at een lithium-manganese -dio xide batterij. Dez e be vindt zic h op de hoofdprintplaat . W anneer dez e batterij leeg is , moet deze v olgens de geldende regels w or den afgevoer d. Battery disposal in Taiwan Attention California users The battery supplied with this product may con t ain perc[...]

EU battery dire ctive European Union Batter y Directive This produc t contains a battery that is used to maintain data integrity of r eal time clock or product s ettings and is designed to last the life of the product . Any attempt to servi ce or replace this battery should be performed by a qualif ied service techni cian. Directive sur les batteri[...]

Regulatory notices The HP Photosmart meets product requirem ents fr om regulatory agencies in your country/region. This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Notice to users i[...]

VCCI (Class B) compliance statement fo r users in Japan Notice to users in Japa n about the power cord Notice to users in Korea Chapter 14 126 Technical information Technical information[...]

HP Photosmart Plus B209 se ries declaration of conformity Regulatory wireless statements This section contains the following regulatory informatio n pertaining to wireless products: • Exposure to radio frequ ency radiation • Notice to users in Brazil • Notice to users in Canada • European Union regu latory notice Regulatory wireless stateme[...]

• Notice to user s in Taiwan Exposure to ra dio frequency radiati on Exposure to radio frequency radiation Caution The radi ated output pow er of this de vice is f ar below the FC C radio fr equency e xposure limits . Nev ertheless, the dev ice shall be us ed in such a manner that the potential f or human contact dur ing normal oper ation is mini[...]

European Un ion regulato ry notice European Union Regulator y Notice Produc ts bearing the CE marking com ply with the f ollo wing E U Directi ves: • Lo w V oltage Dir ectiv e 2006/9 5/EC • EMC Direc tiv e 2004/1 08/E C CE compliance of this pr oduct is v alid only if po wer ed with the cor rec t CE-mark ed A C adapter pr ov ided by HP . If thi[...]

Notice to users in Taiwan Chapter 14 130 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper specifications 118 A after the support period 70 B Bluetooth print from a Bluetooth device 13 print from a computer 11 buttons, control panel 18 C connection problems HP All-in-O ne will not turn on 71 control panel butto ns 18 features 18 copy fit to page fails 85 specifications 119 troubleshooting 85 [...]

ink cartridges 121 regulatory notices regulatory model identification number 125 wireless statements 127 reinstall software 75 reports diagnostic 65 print quality 65 S scan crop incorrect 84 fails 87 scan specifications 119 text appears as dotted lines 84 text format incorrect 85 text incorrect 85 troubleshooting 84 security network, WEP key 9 trou[...]