HP (Hewlett-Packard) B9P54UA manual

HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting re ference used for ma intaining and serv icing the computer . It provides comprehensive information on identifying comp uter features, components, and spare parts; troubleshootin g computer pr oblems; and pe rf orming computer disassembly procedures.[...]

© Copyright 2011 Hewlett-Packard Development Company, L.P. ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows[...]

Safety warning notice WARNING! To red uce the po ssibility o f heat-re lated inju ries or o f overheating t he computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow an other hard surface , such as an ad joining optional p rinter, or a soft surface, su[...]

iv Safety warning notice[...]

Table of contents 1 Product description .......... ... ............ .............. ............. ........... ........... ............. .............. ... ... 1 2 External component identification .......... .......... ............ .......... ............ .......... ......... ............ 8 Top ..... ............ .............. ............ ........[...]

Computer feet ... .......... ........ .......... ......... ........ .......... ........ ......... .......... ........ ........ .... 40 Battery . .......... .......... ........... .......... ........ .......... ........... .......... .......... ......... .......... ..... 41 Service door ...... ........ ......... .......... ........ ......... .......[...]

7 Backup and recovery ............... ..................... ...................... ........................ .................... 8 9 Restore .. ................. ................ ................. ............. ................ ................. ............ ......... .......... 89 Creating restore media .. ............. ............ ........... ..[...]

viii[...]

1 Product description Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA HP Pavilion G6 Notebook PC √√ √ √ √ Processo rs Intel® Core™ i7-2640M processor (2.8 GHz, SC turbo up to 3.50 GHz, 4 MB L3 cache), Dual 35 W √√ Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 [...]

Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W √√ Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W √ Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W √ Intel[...]

Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA AMD Phenom II P860 (2.0 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) , Triple 25 W √ AMD Phenom II N850 (2.2 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6G T/s), Triple 35 W √ AMD Phenom II N660 (3.0 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 35 W ?[...]

Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA ATI Radeon HD 6470M with 1 GB of dedicated video memory (128Mx16 DDR3, 900 MHz x 4 PCs ) √ √ AMD Radeon HD 6620G √ AMD Radeon HD 6520G √ AMD Radeon HD 6480G √ AMD Radeon HD 6380G √ AMD Radeon HD 6320G √ ATI Mobility Radeon HD 425[...]

Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA Supports the following 9.5 mm , 6.35- cm / 7 mm , 6.35-cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm; 5400 rpm √√ √ √ √ Optical driv es 12.7 mm (0.50-in) fixed SATA tray load √√ √ √ √ DVD±RW and CD-RW SuperMulti Doubl[...]

Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA Exter nal media card Digital Media Slot supporting SD, SDHC, SDXC (UHS104 compliant), and MMC √√ √ √ √ Internal card One half-size Mini Card slot for WLAN √√ √ √ √ Ports Audio-in (digital microphone) √√ √ √ √ Audi[...]

Category Description Intel® 2nd Generation Intel® Previous Generati on AMD Discrete UMA Discrete UMA UMA Serviceability End-user replaceable parts: AC adapter √√ √ √ √ Battery (system) √√ √ √ √ Hard dri ve √√ √ √ √ Memory modu le √√ √ √ √ Optical drive √√ √ √ √ WLAN cards √√ √ √ √ 7[...]

2 External component identification Top TouchPad Component Descriptio n (1) TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) TouchPad on/off button Turns the TouchP ad on and off. Qu ickly double-tap the TouchPad button to turn the TouchP ad on and off. (3) Left TouchPad button Functions like th e left button on an ex[...]

Lights Component Description (1) TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● On: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mode. (4) Wireless light ● W[...]

Button Component Description Power button ● When the computer is off, press the power button to turn on the computer. ● When the computer is on, press th e power button briefly to initiate Sleep mode. ● When the computer is in Sleep mo de, press the power button briefly to exit Sleep mode. ● When the computer is in H ibernation mode, press [...]

Keys Component Description (1) esc key Displays system inform ation when pressed in combination with the fn key. (2) fn key Displays system inform ation when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortc ut menu for items beneath the pointer. (5) Action [...]

Right side Component Description (1) Optical drive (select models on ly) Plays optica l discs, such as CDs, DVDs , and Blu-ray discs. (2) Optical drive light Green: The op tical drive is being accessed. (3) USB port Connects an optional USB device. (4) AC adapter light ● Blinking white: The battery is low. ● Solid white: The computer is c onnec[...]

Left side Component Descript ion (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle o n an d off during routine operation. (3) [...]

Component Descript ion (8) Digital Media Slot Supports the foll owing optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capac ity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card (9) Hard dri ve lig ht ● White: The hard drive is being accessed. (10) Power[...]

Display Component Description (1) WLAN antennas (2)* Send and receive wire less signals to communicate with WLANs. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > Cyberlink YouCam . (4) Internal micropho ne Records sound. *The antennas are not[...]

Bottom Component Description (1) Battery bay Holds the battery. (2) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on an d off during routine operation. (3) Battery release latch Releases the battery [...]

3 Illustrated parts catalog Serial number location When ordering pa rts or reques ting information, provid e the computer seri al number an d model numbe r located in the battery bay of the computer. Component Description (1) Product name The name affi xed to the front of the computer. (2) Serial number (s/n) An alphanumeric identifier that is uniq[...]

Computer major components 18 Chapter 3 Illustra ted parts catalog[...]

Item Description Spare part number (1) 39.6-cm (15.6-in) HD, LED, BrightVie w (1366 x 768) display assembly: NOTE: For more information on the display assembly internal component spare part information, see Displ ay assembly component s on page 24 . ● For use in Charcoal Grey computer models 639512-001 ● For use in Sono ma Red computer models 6[...]

Item Description Spare part number ● For use in Intel HM 65 UMA computer models 639522-001 ● For use in Intel HM55 dis crete, 512 MB, computer models 639523-001 ● For use in Intel HM55 dis crete, 1 GB, computer models 639524-001 ● For use in Intel HM65 dis crete, 512 MB, computer models 639525-001 ● For use in Intel HM65 dis crete, 1 GB, [...]

Item Description Spare part number ● Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W 634693-001 ● Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W 634692-001 ● Intel Core i3-380M processor (2.53 GHz, 3 MB L3 cache), Dual 35 W 625823-001 ● Intel Pentium P6300 (2.26 GHz, 3 MB L3 cach[...]

Item Description Spare part number (13 & 16) Fan/heat sink assembly (includes replacemen t t hermal material): ● For use in AMD U MA computer models 640896-001 ● For use in Intel UM A computer models 641024-001 ● For use in Intel discrete comp uter models 641025-001 ● For use in AMD A 60M UMA computer models 657143-001 ● For use in AM[...]

Item Description Spare part number Supports the following 9.5 mm / 7.0 mm , 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm 634862-001 ● Hard Drive Hardware Kit (not illus trated, includes bracket and screws) 640878-001 (22) Optical drive (select models only) (includes optical drive bezel and bracket) Blu-ray Disc ROM DVD±R/RW SuperM ult[...]

Display assembly components Item Desc ription Spare part number (1) Display bezel ● Black 639509-001 ● White 657305-001 (2) Webcam module 640880-001 (3) 39.6-cm (15.6-in) high-definition, BrightView LED display panel 641663-001 (4) Display hinges 639511-001 (5) Display hinge covers 640887-001 (6) Display cable 639510-001 (7) Wireless antenna (i[...]

Item Desc ription Spare part number ● For use in Pewter computer models 639500-001 ● For use in Charcoal Grey computer models 639501-001 ● For use in Sonoma Red computer models 639502-001 ● For use in Pacific Blue computer models 639503-001 ● For use in Luminous Rose computer models 639506-001 ● For use in Sweet Purple computer models 6[...]

Mass storage devices Item Desc ription Spare part number (1) Hard drive Supports the following 9.5 mm , 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm 634250-001 ● 640 GB, 5400 rpm 603785-001 ● 500 GB, 7200 rpm 634925-001 ● 500 GB, 5400 rpm 634638-001 Supports the following 9.5 mm / 7.0 mm , 6.35 cm (2.5 in) SATA hard drives: ● 320 [...]

Item Desc ription Spare part number Blu-ray Disc ROM DVD±R/RW Supe rMulti Double-Layer Drive 663683-001 (3) Optical Drive protective insert 6593 60-001 Mass storage devic es 27[...]

Miscellaneous parts Description Spare part n umber AC adapters ● 65 W AC adapter 609939-001 ● 90 W AC adapter (select models only) 620656-001 Power cord, AC, 3 wi re, black, 1.83-m 490371-001 Thermal pads kit 634366-001 Screw kit ● Phillips 2.0 x 2.0 (pan head) screw ● Phillips 3.0 x 1.5 screw ● Phillips 3.0 x 2.0 screw ● Phillips 3.0 x[...]

Sequential part number listing Spare part number Description 449137-001 RTC battery (includes moun ting adhesive) 490371-001 Power cord, AC, 3 wire, black, 1.83-m 580101-001 Atheros 9285G 802.11b/g/n WiFi Adapter 593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter 593530-001 Intel Centrino Wireless-N 1000 (802.[...]

Spare part number Description 634688-001 AMD Phenom II P860 process or (2.0 GHz, 1.5 MB L2 cach e, 1333 MHz, 3.6 GT/s), Triple 25 W 634689-001 AMD Phenom II P960 processor (1.8 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 25 W 634691-001 AMD Turion II P560 processor (2.5 GH z, 2 MB L2 cache, 1333 MHz, 3 .6 GT/s), Dual 25 W 634692-001 Intel Core i3[...]

Spare part number Description 639516-001 39 .6 cm (15.6 in ) HD LED BrightView (1366 x 768 ) display assembly for use in Pewter computer models 639517-001 39 .6 cm (15.6 in ) HD LED BrightView (1366 x 768 ) display assembly for use in Pacific Blue computer models 639519-001 39 .6 cm (15.6 in ) HD LED BrightView (1366 x 768 ) display assembly for us[...]

Spare part number Description 640887-001 Display hinge covers 640889-001 Plastics Kit (includes service door) 640891-001 Power connector (includes cable) 640892-001 Keyboard (includes keyboard cable) for use in the Un ited States, Black 640892-121 Keyboard (includes keyboard c able) for use in French Canada, Black 640893-001 System board (includ es[...]

Spare part number Description 657143-001 Fan/heat sink assembly (includes replacem ent thermal material) for use in AMD A60M UMA computer models 657145-001 Fan/heat sink assembly (includes replacem ent thermal material) for use in AMD A50M UMA computer models 657146-001 System board (includes replacem ent thermal material) for use in AM D E450 UMA [...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to co mplete the removal and replacement proce dures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdriver s Service considerations Before disassembly or ass embly procedures, review and adhere t[...]

Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed i n their proper location s during the reassembly proces s. Improper ca ble placement can damage the computer. Cables must be handled with extr eme care to avoid damage. App ly on ly the tension required to unseat or seat the c ables duri ng removal a nd inse[...]

Grounding guidelines Electrostatic discharge damage Electronic compo nents are sensit iv e to electrostatic disc harge (ESD). Circuitry design and structure determine the degree of sensitiv ity. Networks built into many integrated ci rcui ts provide some protection, but in many cases, ESD contains en ough power to alter de vice parameters or melt s[...]

Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment : ● To avoid hand contact, transport produc ts in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and as semblies with conductive or ap proved containers or packa ging. ● Keep ESD-sensitive parts i n their contai[...]

Equipment guidelines Grounding equipment must include either a wr ist st rap or a foot st rap at a grounded workstat ion. ● When seated, wear a wrist strap connected to a gr ounded system. Wrist stra ps ar e flexible straps with a minimum of one megohm ± 10% resistanc e in the ground cords. To prov ide proper gr ound, wear a strap snugly against[...]

Component replacement procedures This chapter provides remova l and replace ment procedures . There are as many as 78 screws , in 8 different si zes, that must be rem ove d, replaced, or loosened when servicing th e computer. Make speci al note of each screw size and location during removal and replacement. Serial number The serial numb er label, l[...]

Computer feet Description Spare part n umber Rubber Feet Kit 639572-001 The computer feet are adhesive- b acked rubber pads. The feet attach to the b ase enclosure in the locations illustrated below. 40 Chapter 4 Removal and rep lacement procedures[...]

Battery Description Spare part n umber 6 cell, 2.20 Ah, 47 Wh 593553-001 6 cell, 2.55 Ah, 55 Wh 593554-001 Before disassemblin g the computer: 1. Shut down the computer. If you are uns ure whether the comput er is off or in Hibernation, turn o n the computer, and then shut it down through the operating system. 2. Disconnect all external device s co[...]

Service door Description Spare part n umber Plastics Kit (contains only the service door) 640889-001 Before removing the service do or, remove the battery (see Battery on page 41 ). 1. Position the computer upside do wn, with the front toward you. 2. Loosen the two Phillips 4.0 x 2.0 c aptive sc rews (1) that secure the service door to the computer[...]

Hard drive NOTE: The hard drive sp are part kit incl udes a hard driv e bracket and hard drive co nnector. The hard drive brac ket and hard drive co nnector, as well as the hard dr ive brac ket screws, ar e also available in the Hard Drive Hardware Kit. Description Spare part n umber Supports the following 9.50 mm , 6.35 cm (2.5 in) SATA hard drive[...]

3. To replace the hard drive bracket, remo ve the fou r Phillips 3. 0×3.0 scre ws (1) that secure the hard drive bracket to the hard drive. 4. Pull the br acket (2) straight up to remove it from the hard drive. 5. To replace the hard dri ve adapter, remove the Phillips pan head 2.0 x 2.0 screw (1) , and then disconnect the adapter from the system [...]

Optical drive NOTE: The optical d rive spare part kit includes an optical drive bezel and optical drive brac ket. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Lay er Combo Drive 660833-001 Blu-ray Disc ROM DVD±R/RW SuperM ulti Doubl e-Layer Drive 663683-001 Optical Drive protective insert 659360-001 Before removing the optical[...]

6. Remove the o ptical dr ive brac ket (2) . Reverse the above proc edure to reas semble and install the optical d rive. 46 Chapter 4 Removal and rep lacement procedures[...]

WLAN module Description Spare part number Atheros 9285G 802.11 b/g/n WiFi Adapter 580101-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter 600370-001 Intel Centrino Wireless-N 1030 + Bluetooth (802.11 b/g/n) 631956-001 Intel Centrino Wireless-N 1000 (80 2.11 b/g/n) 593530-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapte[...]

3. Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unres ponsive system , replace the wireless module o nly with a wireless module authorized f or use in the comput er by the governmental agency that regulates wireless devices in your country or region. If you replac e the module and then receive a wa[...]

Memory module Description Spare part number 4 GB PC3 10600 1333 MH z shared 621569-001 2 GB PC3 10600 1333 MH z shared 621565-001 Before removing the me mory module, remove th e following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) Remove the memory module: 1. Spread the retaining tabs (1) on each[...]

RTC battery Description Spare part number RTC battery (includes mounting adhesive) 449137-001 Before removing the RTC battery, remove the following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) Remove the RTC battery: 1. Use a sh arp, noncond uctive tool to release the clip (1 ) that secures the bat[...]

Keyboard Description Spare part number For use in the United States, Black 640892-001 For use in French Canada, Black 640892-121 For use in the United States, White 653390-001 For use in Latin America, White 653390-161 Before removing the keyboard, remove the following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service do[...]

7. Remove the keyboard (4) . Reverse this procedure to install the keyboard. 52 Chapter 4 Removal and rep lacement procedures[...]

Top cover Description Spare part n umber For use in Luminous Rose computer model s 639528-001 For use in Sweet Purple computer models 639529-001 For use in Pewter computer models 639531-001 For use in Charcoal Grey computer models 639532-001 For use in Sonoma Red computer models 639533-001 For use in Pacific Blue computer models 639534-001 For use [...]

2. Release the three ZIF co nnectors (1) to which the ZIF cables are attached and disconnect the USB cable (2) , TouchPad cable (3) , a nd power button cable (4) from the s ystem board. 3. Remove the six Phillip s 4.0 x 2.5 scre ws th at secure the top cover to the computer. 4. Close the computer and turn it upsi de down, with the front toward you.[...]

5. Remove the three Philli ps 3.0 x 2. 0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure. NOTE: The four screws alo ng the front edge also se rve to secure the speakers insi de the base enclosure. 6. Lift the rear edge of the top cover (1) until the top cover diseng[...]

Reverse this procedure to install the top cover. 56 Chapter 4 Removal and rep lacement procedures[...]

Power button board Description Spare part n umber Power button board 640884-001 Before removing the po wer button boar d, remove the following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) 3. Hard drive (see Hard drive on page 43 ) 4. Optical drive (see Optical drive on page 45 ) 5. WLAN module (see[...]

Speaker assembly Description Spare pa rt num ber Speaker assembly (includes cable) 639573-001 Before removing the spea ker assembly, remove the following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) 3. Hard drive (see Hard drive on page 43 ) 4. Optical drive (see Optical drive on page 45 ) 5. Keybo[...]

TouchPad button board Description Spare part n umber TouchPad button board (includes bracket and cable) 640885-001 Before removing the TouchPad button boar d, remove the following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) 3. Hard drive (see Hard drive on page 43 ) 4. Optical drive (see Optical d[...]

USB board Description Spare part n umber USB board 640883-001 Before removing the USB board, remove the following compo nents: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) 3. Hard drive (see Hard drive on page 43 ) 4. Optical drive (see Optical drive on page 45 ) 5. Keyboard (see Keyboard on page 51 ) 6. Top c[...]

Security cable lock NOTE: The security cable lock is included with the base enclosure, spar e part number 639569-001. Before removing the security cable lo ck, remove the followi ng components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) 3. Hard drive (see Hard drive on page 43 ) 4. Optical drive (see Optical[...]

Power connector Description Spare part n umber Power connector (includ es cable) 6408 91-001 Before removing the po wer connector ca ble, remove the following components: 1. Battery (see Battery on page 41 ) 2. Service door (see Service door on page 42 ) 3. Hard drive (see Hard drive on page 43 ) 4. Optical drive (see Optical drive on page 45 ) 5. [...]

Display assembly Description Spare part n umber 39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly: ● For use in Charcoal Grey computer models 639512-001 ● For use in Sonoma Red computer models 639514-001 ● For use in Luminous Rose computer model s 639515-001 ● For use in Pewter computer models 639516-001 ● For use in[...]

6. Lift the display panel (4) straight up to remove it. Reverse this procedure to in stall the display assembly . 7. To replace any of the display assembly internal components, remove the following scr ew covers and screws: (1) Two screw covers on th e display bezel bottom edge (2) Two Phillips 4.0 x 2.5 screws The display screw covers are inc lude[...]

8. Flex and lift up on the inside edges of the be zel on the left side (1) , the top and bottom (2) , and the right si de (3) until the bezel dise ngages from the display back cover. 9. Remove the display bezel (4) . Reverse this procedure to install the disp lay bezel. 10. To replace the webcam module, lift the webcam mo dule as far from the displ[...]

12. To replace the display hinge covers, remo ve the three Phillips 4.0 x 2.5 screws (1) that secure the covers to the di splay en closure. 13. Remove the disp la y hinge covers (2) . The display hinge cov ers are avai lable using spare part number 640887-0 01. Reverse this procedure to install th e display hinge covers. 14. To replace the display [...]

15. Remove the display panel (2) from the di splay enclos ure. The di splay panel is av ailable usi ng the spare part number 641663-001. Reverse this procedure to install the display p anel. 16. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel. 17. Remove the display hinges ([...]

19. Lift up to remove the antenna transceivers (2) . The wireless antenna transceivers and cable are available using spare pa rt numbe r 639499 -001. Reverse this proc edure to install the display wireless antenna transceivers. 20. To remove the display cable fro m the display panel, lift the tape (1) , and disconnect the cable (2) . Then, gently p[...]

System board NOTE: The system bo ard spare part k it includes UMA or discrete graphics subsyste m memory and replacement ther mal material. Description Spare part n umber For use in Intel HM55 UMA comput er models 639521-001 For use in Intel HM65 UMA comput er models 639522-001 For use in Intel HM55 discrete, 512 MB, computer models 639523-001 For [...]

10. Display assembly (see Display assembly on page 63 ) 11. Power connector (see Power connector on page 62 ) Remove the optical drive connector board: 1. Turn the computer right-side up, with the front toward you. 2. Remove the three Philli ps 4.0 x 2.5 screws (1) that secure the optical dr ive connec tor board to the computer. 3. Move the optical[...]

5. Lift the system boar d (2) from the right edge and p ull it away from the base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replac[...]

Reverse the disassembly procedure to insta ll the system board. 72 Chapter 4 Removal and rep lacement procedures[...]

Fan/heat sink assembly NOTE: The fan/heat sink assembly includ es replacement thermal material. Description Spare part n umber For use in AMD UMA computer models 640896-001 For use in Intel UMA computer m odels 641024-001 For use in Intel discrete computer models 641025-001 For use in AMD A60M UMA co mputer models 657143-001 For use in AMD A50M UMA[...]

5. Remove the fan/heat sink assembly (4) by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped wi th AMD processors. 6. Turn the system board right-side up, wit h the front toward you. 7. Disconnect the fa n cable from the system b oard (1 ) . 8. Remove the Phillips 3.0 x 2 .0 screw (2) that secures the fan/heat[...]

10. Remove the fan/heat sink assembly (4) by lifting stra ight up. Each time the fan/heat sink assemb ly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2) , from the fan/heat sink assembly at locations (3) and (5) , and from the processor (4) . Thermal pads and thermal paste must be installed[...]

After applying fresh ther mal paste to the compon ents, reverse the above proce dure to install the fan/ heat sink assembly. 76 Chapter 4 Removal and rep lacement procedures[...]

Processor NOTE: All processor spar e part kits include ther mal material. Description Spare part n umber Intel Core i7-2640M processor (2. 8 GHz, SC turbo up to 3.50 GHz, 4 MB L3 cach e), Dual 35 W 666173-001 Intel Core i7-2620M processor (2. 7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cach e), Dual 35 W 631252-001 Intel Core i5-2540M processor (2. 6 G[...]

Description Spare part n umber AMD Phenom II P960 (1.8 GH z, 2 MB L2 cache, 1333 MH z, 3.6 GT/s), Quad 25 W 634689-001 AMD Phenom II N870 (2.3 GHz, 1.5 MB L2 cache, 1333 M Hz, 3.6 GT/s), Triple 35 W 635495-001 AMD Phenom II P860 (2.0 GH z, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s) , Triple 25 W 634688-001 AMD Phenom II N850 (2.2 GHz, 1.5 MB L2 cache, 13[...]

2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processo r must be al igned with the triangle icon (4) embossed on the processor socket when yo u install the processor. Reverse this procedure to install the processor. Component replacement proced ures 79[...]

5 Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight configuration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature Operating 5°C to 35°C (41°F to 95°F) Nonopera[...]

39.6-cm (15.6-in) display specifications Dimensions Height 21.0 c m (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colo rs Up to 16.8 million Contrast ra tio 300:1 (typical) Bright ness 200 cd/m2 (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 × 800; HD: 1366 × 768 Configuration RGB vertical stripe Backlight LE[...]

Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm / 7 mm Width 70 mm 70 mm 7 0 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 106 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Seek times (typical rea[...]

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-M IDI, CD -TEXT, CD-ROM, CD -ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Pho to-CD, Video CD), Multises sion CD (Photo- CD, CD-EXTRA, Port folio, CD-R, CD-RW), CD-R, CD-RW , DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), D VD-R, DVD-RW, DVD+R, DVD+ R[...]

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD -R, BD-R-DL, BD-RE, BD -RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD- R, DVD-R-DL, DVD-RW, DVD-RA M (Ver.2), CD- DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multipl e sessions), CD Ex[...]

6 Setup Utility (BIOS) Setup Utility, or Basic Input/Outp ut System (BIOS), controls communi cation between all the input and output devices on the system (su ch as disk dri ves, display, keyboard, mouse, and printe r). Setup Utili ty includes settings for the types of peripherals insta lled, the startu p sequence o f the computer, and the amount o[...]

● To close a text box or return to the me nu di splay, pr ess esc . ● To display additional navigation an d selection inf ormation whil e Setup Utility is open, pres s f1 . Displaying system info rmation 1. Start Setup Utility. 2. Select the Main menu. System information such as the system time and date, and identification information about the[...]

Updating the BIOS Updated versio ns of the BIOS may be ava ilable on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs . Some download pack ages contain a file name d Readme.txt, which contai ns information regarding installing and troubleshooting the file. Determining the BIOS version To determi[...]

NOTE: If you connect your computer to a networ k, consult the networ k adminis trator b efore installing any software update s, especially syste m BIOS updates. BIOS installati on procedur es vary. Fol low any instruc tions that are displayed on the screen after the download is complete. If no instructions are displaye d, follow these steps: 1. Ope[...]

7 Backup and recovery ● Restore ● Creating restore media ● Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the op erating system and HP to help you safeguard your information a nd restore it if ever ne eded. This chapter provides information on the following topics: ● Creat[...]

NOTE: If your computer does not includ e an integr ated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or yo u can purchase reco very discs for your computer fr om the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to[...]

Restoring using the dedicated re covery partition (select models only) When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies , recorded TV shows, documents, spre adsheets and presentatio ns, e-mails, Internet favorites and setti ngs during this process. To restore the compute r[...]

Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, a nd then press f9 for boot options . 3. Select Internal CD/DVD ROM Drive from the boot optio ns window. To change the boot order for recovery flash drive: 1. Insert the flash drive into a USB port. 2[...]

To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the ac tive wi ndow, p ress alt + fn + prt sc . To copy the entire screen, press fn + prt sc . 3. Open a word-proce ssing document, an d then select Edit > Paste . The screen image is add ed to the docu ment. 4. Save and print the document. Us[...]

Using Windows system restore points A system restore point allows you to save and name a snapshot of y our hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data f iles saved o r e-mails cr eated since the last resto[...]

8 Power cord set requirements The wide-ran ge input feature of the computer perm it s it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requi rements for use in the country or region where the equipment is purchased. Power cord sets for use in other[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DE MKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand [...]

Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of th e agency responsible fo r evaluation in the country or region where it will be used. 2. The [...]

9 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the loca l laws and regulations in your area for bat tery disposal. HP encourages custome rs to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more informa tion about re[...]

Index A AC adapter light, identifying 12 AC adapter, spare p art numbers 28 action keys, identifying 11 antenna removal 67 spare part number 24 audio, product description 5 audio-in (microp hone) jack, identifying 1 3 audio-out ( headphone) ja ck, identifying 1 3 B backing up customiz ed window, too lbar, and menu bar settings 92 personal files 92 [...]

feet locations 40 spare part number 40 fn key, identifying 11 front components 8 G graphics, product description 3 grounding equipme nt and methods 38 H hard drive precautio ns 35 product desc ription 4 removal 43 spare part numbers 22, 26, 43 specifications 82 Hard Drive Hardware Kit, spare part number 26 hard drive light, identifying 14 HDMI port[...]

removal/replacement preliminarie s 34 procedures 39 restore points 94 RJ-45 (network) jack, identifying 13 RTC battery removal 50 spare part number 22, 50 Rubber Feet Ki t, spare part number 40 S security cable lock removal 61 spare part number 61 security cable sl ot security cable s lot, identif ying 12 security, product description 6 serial numb[...]