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HP (Hewlett-Packard) BL25P manual

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Table of contents for the manual

  • Page 1

    HP Pr oL ian t BL2 5p Serv er Blade User G uid e January 2005 (First Edition) Part Number 377853-001[...]

  • Page 2

    © Copyright 20 05 Hewlett-Packard Developm ent Company, L.P. The informati on contained herein is subject t o change without notice. The only warranties for H P products and services are set forth in the express warranty st atements accompan ying such products and services. Nothing herei n should be c onstrued as constituting a n additional warran[...]

  • Page 3

    3 Contents Component Identification 7 Server Blade Compone nts ........................................................................................................ ............ 7 Front Panel LEDs ............................................................................................................... ...... 8 Front Panel Components.......[...]

  • Page 4

    4 HP ProLiant BL25p Server Blade User Guide Local I/O Cabling 39 Using the Loca l I/O Ca ble ...................................................................................................... ........... 39 Local Administra tion Using iLO ................................................................................................. ...... 39[...]

  • Page 5

    Contents 5 Troubleshooting 73 Troubleshooting Reso urces ...................................................................................................... .......... 73 Server Diagnos tic Steps ........................................................................................................ ............. 73 Important Safety I nformation[...]

  • Page 6

    6 HP ProLiant BL25p Server Blade User Guide Technical Support 107 Before You Contact HP .......................................................................................................... ......... 107 HP Contact In for mation ................................................................................................................... [...]

  • Page 7

    7 Component Identification In This Section Server Blade Components ........................................................................................................ ...... 7 Local I/O Cable ................................................................................................................ ............ 14 Server Blade Enclosure B[...]

  • Page 8

    8 HP ProLiant BL25p Server Blade User Guide Front Panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active re mote management 2 Health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 NIC 1 LED* Green = Network linked Green flashing = Network a[...]

  • Page 9

    Component Identification 9 Item Description Status 6 NIC 4 LED* Green = Network linked Green flashing = Network activity Off = No link or activity 7 Power On/Standby LED Green = On Amber = Standby (auxiliary power avai lable) Off = Off 8 Hard drive activity LED Green/Flashing = Activity Off = No activity 9 Online status Flashing = Online activity O[...]

  • Page 10

    10 HP ProLiant BL25p Server Blade User Guide Item Description 1 Hot-plug SCSI hard drive bay 1 2 Power On/Standby button 3 Hot-plug SCSI hard drive bay 2 4 I/O port* * The I/O port is used with the local I/O cable to perform some server blade configuration and diagnostic procedures. Rear Panel Components Item Description 1 Power connector 2 Signal [...]

  • Page 11

    Component Identification 11 Hot-Plug SCSI Hard Drive LED Combinations Activity LED (1) Online LED (2) Fault LED (3) Interpretation On, off, or flashing On or off Flashing A predictive failure alert has been rec eived for this drive. Replace the drive as soon as possible. On, off, or flashing On Off The drive is online and is configured as part of a[...]

  • Page 12

    12 HP ProLiant BL25p Server Blade User Guide Internal Components Item Description 1 System maintenance switch (SW1) 2 DC filter module 3 Standard NIC mezzanine card 4 System Battery 5 Processor 2 memory bank 2[...]

  • Page 13

    Component Identification 13 Item Description 6 Processor 2 memory bank 1 (shown populat ed) 7 DIMMs 5-8 8 Processor socket 2 (shown populated) 9 SCSI Backplane board conne ctor 2 10 Fan connectors 11 Power button/LED board connector 12 SCSI Backplane board conne ctor 1 13 Processor socket 1 (shown populated) 14 DIMMs 1-4 15 Processor 1 memory bank [...]

  • Page 14

    14 HP ProLiant BL25p Server Blade User Guide *To access redundant ROM, set S1, S5, and S6 to ON. Local I/O Cable Item Connector Description 1 Local I/O For connecting to the local I/O port on the server blade front panel 2 Video For connecting a video monitor 3 USB 1 For connecting a USB device 4 USB 2 For connecting a USB device 5 Serial For train[...]

  • Page 15

    Component Identification 15 Server Blade Enclosure Bay Numbering Each server blade enclosure requires a pa ir of interconnect modules to provide network access for data transfer. Reso lve bay numbering before determining connections between the server blades and interconnects. IMPORTANT: Note that server blade bay numbering in the figure is reverse[...]

  • Page 16

    16 HP ProLiant BL25p Server Blade User Guide iLO Connections A single iLO connector resides on the server blade management module of the enhanced server blade enclosure. Th is RJ-45 connector enables remote manageability for each server blade in th e enhanced server blade enclosure. For more information about the enhanced server blade enclosure, re[...]

  • Page 17

    17 Operations In This Section Power Up the Se rver Blade ...................................................................................................... .... 17 Power Down the Server Blade.................................................................................................... .. 18 Remove the Se rver Blade .......................[...]

  • Page 18

    18 HP ProLiant BL25p Server Blade User Guide For more information about iLO, re fer to "Configuration and Utilities (on page 45 )." Power Down the Server Blade Power down the server blade using either of the following methods: • • Press the Power On/Standby button on the server blade front panel. Be sure that the server blade is in st[...]

  • Page 19

    Operations 19 4. Remove the server blade fro m the server blade enclosure. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and th e internal system components to cool before touching them. CAUTION: To prevent damage to electrical compo nents, properly ground the server blade before b eginning any installation proc[...]

  • Page 20

    [...]

  • Page 21

    21 Setup In This Section Installing the HP BladeSystem Components ................................................................................ 21 Verifying System Components .................................................................................................... . 21 Connecting to the Network ........................................[...]

  • Page 22

    22 HP ProLiant BL25p Server Blade User Guide Connecting to the Network To connect the HP BladeSystem to a netw ork, each server blade enclosure must be configured with a pair of network interconnects to manage signals between the server blades and the external network. For more information about interconnect options, refer to the HP website ( http:[...]

  • Page 23

    Setup 23 2. Install the server blade. When the serv er blade is fully inserted, it locks into place. The default setting for server blades initiates automatic power up. CAUTION: To prevent improper cooling an d thermal damage, do not operate the server blade encl o sure unless all bays are populated with either a component or a blank. NOTE: The fir[...]

  • Page 24

    [...]

  • Page 25

    25 Hardware Options Installation In This Section Processor Option ............................................................................................................... ........... 25 Memory Option ............................................................................................................................ 29 Hard Drive Opti[...]

  • Page 26

    26 HP ProLiant BL25p Server Blade User Guide To install the component: 1. Remove the processor blank and 1P enabler board. CAUTION: Always install a processor or 1P enabler b oard in processor socket 2. If processor socket 2 is empty, the server blade wil l not boot. 2. Install the processor. CAUTION: Be sure that the proce ssor socket locking leve[...]

  • Page 27

    Hardware Options Installation 27 3. Close the processor locking lever. CAUTION: Be sure that the proce ssor socket locking lever is closed after the processor is installe d. The lever shou ld close without resistance. Forcing the lever closed c an damage the processor and socket, requiring system board replaceme nt. 4. Remove the protective cover f[...]

  • Page 28

    28 HP ProLiant BL25p Server Blade User Guide CAUTION: After the cover is removed, do not touch the thermal interface media. IMPORTANT: The heatsink is not reusable and must be discarde d if removed from the processor after applic ation. 5. Insert the heatsink and close the pr ocessor cage. Closing the processor cage aligns the heatsink. 6. Close an[...]

  • Page 29

    Hardware Options Installation 29 Memory Option The server blade ships with two DIMMs in stalled in processor 1 memory bank 1. The server blade supports up to 16 GB of memory. Each processor has two banks consisting of two DIMM slots in each bank. CAUTION: Use only HP DIMMs. DIMMs from other sources may adversely affect data integrity. DIMM Guidelin[...]

  • Page 30

    30 HP ProLiant BL25p Server Blade User Guide Certain configuration requirements exist with single- and dual-rank DIMMs that allow the architecture to optimize performance. A dual-rank DIMM is similar to having two separate DIMMs on the same module. Although only a single DIMM module, a dual-rank DIMM acts as if it we re two separate DIMMs. The prim[...]

  • Page 31

    Hardware Options Installation 31 DIMM Slots Memory Bank 7-8 Processor 2 Memory Bank 2 Installing DIMMs To install the component: 1. Power down the server blade (on page 18 ). 2. Remove the server blade (on page 18 ). 3. Open the DIMM slot latches. 4. Install the DIMM. To remove DIMMs, reverse the installati on procedure. For DIMM slots 1 and 2, rem[...]

  • Page 32

    32 HP ProLiant BL25p Server Blade User Guide Hard Drive Option The server blade hot-plug SCSI hard drives have unique SCSI IDs that the system automatically sets. The IDs number from top to bottom on each server blade. IMPORTANT: Always populate hard drive bays starting wit h SCSI ID 0 (the top bay). To install the component: CAUTION: To prevent im[...]

  • Page 33

    Hardware Options Installation 33 2. Install the hard drive. 3. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-Plug SCSI Hard Drive LED Combinations" on page 11 ). 4. Resume normal server operations. Fibre Channel Adapter Option An optional dual port FC adapter enables FC support for clustering capabilities [...]

  • Page 34

    34 HP ProLiant BL25p Server Blade User Guide For more detailed SAN configuration inform ation for the server blade, refer to: • The model-specific QuickSpecs docum ent located on the HP ProLiant p-Class server blade products web page at the HP website ( http://www.hp.com/products/ser vers/proliant-bl/p-class/info ) • The HP StorageWorks SAN doc[...]

  • Page 35

    Hardware Options Installation 35 4. Install the FC adapter. Smart Array 6i Battery-Backed Write Cache Enabler Option The optional BBWC enabler provides the sy stem with a means for storing and saving data in the event of an unexpected system shutdown. To install the component: 1. Remove the battery from the plastic carrier.[...]

  • Page 36

    36 HP ProLiant BL25p Server Blade User Guide NOTE: Before removing the battery fr om the carrier, be sure to unwrap the cable. NOTE: After removing the battery from the plastic carrier, discard the carrier and the cable. The only item s require d for use with this server blade are the battery and the BBWCE. 2. Install the battery on the BBWC memory[...]

  • Page 37

    Hardware Options Installation 37 3. Install the BBWC memory module on the Smart Array 6i controller.[...]

  • Page 38

    [...]

  • Page 39

    39 Local I/O Cabling In This Section Using the Local I/O Cable ...................................................................................................... ...... 39 Local Administration Using iLO ................................................................................................. . 39 Connecting Locally to a Server Bl ade wi[...]

  • Page 40

    40 HP ProLiant BL25p Server Blade User Guide 1. Use the RJ-45 network cable to connect the local client device to the local I/O cable. 2. Connect the local I/O cable to the I/O port on the server blade. CAUTION: Disconnect the local I/O cable when not in use. The port and connector do not provi de a p ermanent connection. Rear iLO connector perform[...]

  • Page 41

    Local I/O Cabling 41 CAUTION: Before disconnecting the local I/O cable, observe the following guidelines: • • • • • • • • Completely log out of the current iLO session before disconnecti ng from the iLO port. Do not remove the local I/O cable when the UID LED is flashing. Always squeeze the locking buttons on the si de of the server[...]

  • Page 42

    42 HP ProLiant BL25p Server Blade User Guide 2. Connect the video connector to a monitor. 3. Connect a USB mouse to one USB connector. 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 USB keyboard 4 Server blade Accessing a Server Blade with Local Media Devices Use the following configuration when conf[...]

  • Page 43

    Local I/O Cabling 43 1. Connect the local I/O cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to one USB connector. 4. Connect the following to the USB hub: − USB CD-ROM drive − USB keyboard − USB mouse NOTE: HP recommends the use of a USB hub when connecting a USB diskette drive and/or USB CD-ROM [...]

  • Page 44

    [...]

  • Page 45

    45 Configuration and Utilities In This Section Server Blade Deployment Tools.................................................................................................. . 45 Configuration Tools...................................................................................................................... 57 Management Tools ............[...]

  • Page 46

    46 HP ProLiant BL25p Server Blade User Guide For information on how to use these components with a Linux OS, refer to the HP website ( http://h18000.www1.hp.com/products/s ervers/linux/documentation.html#howto s ). ProLiant p-Class Advanced Management iLO Advanced is a standard component of ProLiant p-Class server blades that provides server health[...]

  • Page 47

    Configuration and Utilities 47 • • Through an existing network (in th e rack)—This method requires you to install the server blade in its enclosure and assign it an IP address manually or using DHCP. Through the server blade I/O port − In the rack—This method requires you to connect the local I/O cable to the I/O port and a client PC. Usi[...]

  • Page 48

    48 HP ProLiant BL25p Server Blade User Guide Deployment Overview When a PXE-enabled client boots, it obtains an IP address from a DHCP server. The client obtains the name of the NBP from the appropriate boot server. Then, the client uses TFTP to download the NBP from the boot server and executes the image. For each server blade being deployed, the [...]

  • Page 49

    Configuration and Utilities 49 − Any of the following Java™ Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08 1.4.1 for Windows® users only 1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website ( http://java.sun.com/produc ts/archive/index.html ). • • • DHCP server (IP address assignment) −[...]

  • Page 50

    50 HP ProLiant BL25p Server Blade User Guide • Windows® repository server (only re quired for Windows® deployment) − Windows® 2000 or Windows® 2003 OS installed − Network connection − CD-ROM drive − 1.5 GB of available disk space − TCP/IP networking and an IP addr ess compatible with one of the following: the iLO Diagnostic Port IP [...]

  • Page 51

    Configuration and Utilities 51 Static IP bay configuration automates the first step of BL p-Class blade deployment by enabling the iLO manageme nt processor in each blade slot to obtain a predefined IP address without relying on DHCP. iLO is immediately accessible for server deployment usi ng Virtual Media and other remote administration functions.[...]

  • Page 52

    52 HP ProLiant BL25p Server Blade User Guide PXE Deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in memory. The first NIC on the server blade is the default PXE boot NIC, but any of the other NC se ries NICs can be configured to boot PXE. For more information, refer to "Network-Base[...]

  • Page 53

    Configuration and Utilities 53 SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a se rver deployment product that delivers an unattended automated installation for hi gh-volume server deployments. The SmartStart Scripting Toolkit is designed to support Pr oLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities[...]

  • Page 54

    54 HP ProLiant BL25p Server Blade User Guide NOTE: For more information about hardwar e and cabling configurations, refer to the document s that shi p with the server blade enclosure or diagnostic station. Two methods are available for CD-ROM deployment: • iLO Virtual CD-ROM (on page 54 ) • USB CD-ROM (on page 54 ) iLO Virtual CD-ROM To deploy [...]

  • Page 55

    Configuration and Utilities 55 To deploy with a boot CD: 1. Use the local I/O cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting Locally to a Server Blade with Video and USB Devices (on page 41 )." 2. Insert the boot CD into the USB CD-ROM drive. 3. Reboot the server blade. 4. After the server blade boots, follo[...]

  • Page 56

    56 HP ProLiant BL25p Server Blade User Guide Two methods are available for diskette image deployment: • iLO Virtual Floppy (on page 56 ) • PXE ("PXE Deployment" on page 52 ) Creating a Boot Diskette The SmartStart Scripting Toolkit provide s the tools and information for creating a boot diskette. For details, refer to the SmartStart S[...]

  • Page 57

    Configuration and Utilities 57 6. Use the iLO Virtual Power Button feature to reboot the server blade. 7. After the server blade boots, follow the normal network installation procedure for the OS. SAN Configuration The server blade provides FC support for SAN implementations. This solution uses an optional FCA that offers re dundant SAN connectivit[...]

  • Page 58

    58 HP ProLiant BL25p Server Blade User Guide Re-Entering the Server Seri al Number and Product ID................................................................ 62 • • • • SmartStart Software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy serve r configuration. Sma[...]

  • Page 59

    Configuration and Utilities 59 • • • • Displaying system information Selecting the primary boot controller Configuring memory options Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/servers/smartstart ). Using RBSU The first tim[...]

  • Page 60

    60 HP ProLiant BL25p Server Blade User Guide NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings. Drives Installed Drives Used RAID Level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any OR[...]

  • Page 61

    Configuration and Utilities 61 For more information about BIOS Serial Console, refer to the BIOS Serial Console User Guide on the Documentation CD or the HP website ( http://www.hp.com/servers/smartstart ). Array Configuration Utility ACU is a browser-based utility with the following features: • • • • • • Runs as a local application or [...]

  • Page 62

    62 HP ProLiant BL25p Server Blade User Guide • Deleting a logical drive configuration If you do not use the utility, ORCA will defa ult to the standard configuration. For more information regarding array co ntroller configuration, refer to the controller user guide. For more information regarding the defau lt configurations that ORCA uses, refer [...]

  • Page 63

    Configuration and Utilities 63 Management Tools List of Tools: Automatic Server Recovery...................................................................................................... .... 63 ROMPaq Utility................................................................................................................. ........... 63 Integrat[...]

  • Page 64

    64 HP ProLiant BL25p Server Blade User Guide Integrated Lights-Out Technology The iLO subsystem is a standard component of selected ProLiant servers that provides server health and remote se rver manageability. The iLO subsystem includes an intelligent microprocessor, s ecure memory, and a dedicated network interface. This design makes iLO independ[...]

  • Page 65

    Configuration and Utilities 65 Management Agents Management Agents provide the informa tion to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and third- party SNMP management platforms. Management Agents are installed with ev ery SmartStart assisted installation or[...]

  • Page 66

    66 HP ProLiant BL25p Server Blade User Guide Legacy USB support provides USB functi onality in environments where USB support is normally not available. Specifically, HP provides legacy USB functionality at: • • • • • POST RBSU Diagnostics DOS Environments which do not support USB natively For more information on ProLiant US B support, re[...]

  • Page 67

    Configuration and Utilities 67 For more information or to download the utility, refer to the HP website ( http://www.hp.com/servers/diags ). Survey Utility Survey Utility, a feature within Insight Diagnostics, gathers critical hardware and software information on ProLiant servers. This utility supports operating systems th at may not be supported b[...]

  • Page 68

    68 HP ProLiant BL25p Server Blade User Guide For more information, refer to the Manage ment CD in the HP ProLiant Essentials Foundation Pack. Remote Support and Analysis Tools List of Tools: HP Instant Support Enterprise Edition ......................................................................................... 68 Web-Based Enterprise Service[...]

  • Page 69

    Configuration and Utilities 69 For more information, refer to the HP website ( http://h18000.www1.hp.com/support/svctools/ ). Open Services Event Manager OSEM is a standalone tool that perform s real-time reactive and proactive service event filtering, analysis, and notification. The tool gathers event data from SNMP traps or information provided o[...]

  • Page 70

    70 HP ProLiant BL25p Server Blade User Guide NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart website ( http://www.hp.com/servers/smartstart ) to be sure that you are using the latest version of SmartStart. For more information, refer to the documentation provided wit h the SmartStar[...]

  • Page 71

    Configuration and Utilities 71 • • Works offline and online Supports Microsoft®, Windows® 2000, Windows® Server 2003, Novell Netware, and Linux operating systems IMPORTANT: This utility supports oper ating systems that may not be supported by the server. For operating systems supported by the server, refer to the HP website ( http://www.hp.c[...]

  • Page 72

    72 HP ProLiant BL25p Server Blade User Guide Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website ( http://www.hp.com/hps/carepack/servers/cp_proliant.html ).[...]

  • Page 73

    73 Troubleshooting In This Section Troubleshooting Resources ...................................................................................................... .... 73 Server Diagnostic Steps ........................................................................................................ ........ 73 Preparing the Server for Diagnosis ..[...]

  • Page 74

    74 HP ProLiant BL25p Server Blade User Guide To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "S tart Diagnosis Flowchart (on page 80 )," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the dia gnostic steps i[...]

  • Page 75

    Troubleshooting 75 WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclos ure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce t[...]

  • Page 76

    76 HP ProLiant BL25p Server Blade User Guide WARNING: To reduce the risk of injury from electric shock, remove all power cords to comple tely disconnect power from the system. Warnings and Cautions WARNING: Only authorized technicians trained by HP should attempt to repair this e quipment. All troubleshooting and repair procedures are detailed to a[...]

  • Page 77

    Troubleshooting 77 Do not disable the power cord groundin g plug. The grounding plug is an important safety feature. • • • • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. Unplug the power cord from the power supply to disconnect power to the equipment. Do not route the power cord wh [...]

  • Page 78

    78 HP ProLiant BL25p Server Blade User Guide Preparing the Server for Diagnosis 1. Be sure the server is in the pr oper operating environm ent with adequate power, air conditioning, and humidity control. Refer to the server documentation for required environmental conditions. 2. Record any error messages displayed by the system. 3. Remove all diske[...]

  • Page 79

    Troubleshooting 79 • • • • • • What events preceded the failure? Afte r which steps does the problem occur? What has been changed between the tim e the server was working and now? Did you recently add or remove hardware or software? If so, did you remember to change the appropriate se ttings in the server setup utility, if necessary? Ha[...]

  • Page 80

    80 HP ProLiant BL25p Server Blade User Guide • • Check any interlock or interconnect LED s that may indicate a component is not connected properly. If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for be nt pins or other damage. Diagnostic Steps To effectively troubleshoot a problem, HP recomm[...]

  • Page 81

    Troubleshooting 81 Item Refer to 2 "Power-On Problems Flowchart ("Server Blade Power-On Problems Flowchart" on page 85 )" 3 "POST Problems Flowchart (on page 87 )" 4 "OS Boot Problems Flowchart (on page 89 )" 5 "Server Fault Indications Flowchart (on page 92 )"[...]

  • Page 82

    82 HP ProLiant BL25p Server Blade User Guide[...]

  • Page 83

    Troubleshooting 83 General Diagnosis Flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fi x the problem, use the following flowchart. Item Refer to 1 "Symptom Information (on page 78 )" 2 "Loose Connections (on p age 79 )"[...]

  • Page 84

    84 HP ProLiant BL25p Server Blade User Guide[...]

  • Page 85

    Troubleshooting 85 Server Blade Power-On Problems Flowchart Symptoms: • • • • • • • • • The server does not power on. The power on/standby LED is off or amber. The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: Improperly seat[...]

  • Page 86

    86 HP ProLiant BL25p Server Blade User Guide[...]

  • Page 87

    Troubleshooting 87 POST Problems Flowchart Symptoms: • • • • • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. Server completes POST with errors Possible Problems: Improperly seated or faulty internal component Faulty KVM device Faulty video device Item Refer to 1 "[...]

  • Page 88

    88 HP ProLiant BL25p Server Blade User Guide[...]

  • Page 89

    Troubleshooting 89 OS Boot Problems Flowchart Symptoms: • • • • Server does not boot a previously installed operating system Server does not boot SmartStart Possible Causes: Corrupted operating system Hard drive subsystem problem Item Refer to 1 HP ROM-Based Setup Utility User Guide ( http://www.hp.com/servers/smartstart ) 2 "POST Prob[...]

  • Page 90

    90 HP ProLiant BL25p Server Blade User Guide Item Refer to 7 • "Operating System Problems" in the HP ProLi ant Servers Troubleshooting Guide l ocated on the Documentation CD or on the HP website ( http://www.hp.com/support ). • "Contacting HP Technical Support or an Auth orized Reseller " in the HP ProLiant Servers Troublesh[...]

  • Page 91

    Troubleshooting 91[...]

  • Page 92

    92 HP ProLiant BL25p Server Blade User Guide Server Fault Indications Flowchart Symptoms: • Server boots, but a fault event is repor ted by Insight Management Agents (on page 65 ) • • • • • Server boots, but the internal health LED or external health LED is red or amber NOTE: For the location of server LEDs and information on their stat[...]

  • Page 93

    Troubleshooting 93 Item Refer to 6 • "Hard Drive Problems" in the HP ProLiant Servers Troubleshooting Guide l ocated on the Documentation CD or on the HP website ( http://www.hp.com/support ). • Server maintenance and servic e guide, located on the Documentation CD or the HP website ( http://www.hp.com/products/servers/platforms ) 7 &[...]

  • Page 94

    94 HP ProLiant BL25p Server Blade User Guide[...]

  • Page 95

    95 Regulatory Compliance Notices In This Section Regulatory Compliance Id entification Numbers .......................................................................... 95 Federal Communications Commission Notice ............................................................................. 96 Declaration of Conformity for Products Marked with the [...]

  • Page 96

    96 HP ProLiant BL25p Server Blade User Guide Federal Communications Commission Notice Part 15 of the Federal Communica tions Commission (FCC) Rules and Regulations has established Radio Freque ncy (RF) emission limits to provide an interference-free radio frequency spectru m. Many electronic devices, including computers, generate RF energy incident[...]

  • Page 97

    Regulatory Compliance Notices 97 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against ha rmful interference in a residential installation. This equipment generates, uses, and can radi[...]

  • Page 98

    98 HP ProLiant BL25p Server Blade User Guide • • • • Hewlett-Packard Company P. O. Box 692000, Mail Stop 5 10101 Houston, Texas 77269-2000 1-281-514-3333 To identify this product, refer to the pa rt, series, or model number found on the product. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connec[...]

  • Page 99

    Regulatory Compliance Notices 99 This marking is valid for non-Teleco m products and EU harmonized Telecom products (e.g. Bluetooth). This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if app licable—refer to the product label) Canadian Notice (Avis Canadien) Class A Equipment This Class A digital appar[...]

  • Page 100

    100 HP ProLiant BL25p Server Blade User Guide Japanese Notice BSMI Notice[...]

  • Page 101

    Regulatory Compliance Notices 101 Korean Notices Class A Equipment Class B Equipment Battery Replacement Notice WARNING: The computer cont ains an internal lithium manganese dioxide, a vanadium pent oxide, or an alkaline battery pack. A risk of fire and burns exi sts if the battery pack is not properly handled. To reduce the risk of personal injury[...]

  • Page 102

    102 HP ProLiant BL25p Server Blade User Guide For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan Battery Recycling Notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate th[...]

  • Page 103

    103 Electrostatic Discharge In This Section Preventing Electrostatic Discharge ............................................................................................. 103 Grounding Methods to Prevent Electrostatic Discharge............................................................. 104 • • • • • Preventing Electrostatic Discharge [...]

  • Page 104

    104 HP ProLiant BL25p Server Blade User Guide Grounding Methods to Prevent Electrostatic Discharge Several methods are used for grounding . Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • • • • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wr[...]

  • Page 105

    105 Specifications In This Section Environmental Specifications ................................................................................................... .. 105 Server Specifications .......................................................................................................... ........ 105 Environmental Specifications Temperat[...]

  • Page 106

    106 HP ProLiant BL25p Server Blade User Guide Width 26.14 cm (10.29 in) Weight (maximum) 9.43 kg (20.8 lb)[...]

  • Page 107

    107 Technical Support In This Section Before You Contact HP .......................................................................................................... .... 107 HP Contact Information......................................................................................................... ..... 107 Customer Self Repair................[...]

  • Page 108

    108 HP ProLiant BL25p Server Blade User Guide − Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. − If you have purchased a Care Pack (service upgrade), call 1-800-633- 3600. For more information about Care Packs, refer to the H[...]

  • Page 109

    109 Acronyms and Abbreviations ABEND abnormal end ACU Array Configuration Utility ADG Advanced Data Guarding ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System DDR double data rate DHCP Dynamic Host Configuration Protocol[...]

  • Page 110

    110 HP ProLiant BL25p Server Blade User Guide DNS domain name system ESD electrostatic discharge FC Fibre Channel FCA Fibre Channel Adapter I/O input/output IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log IP Internet Protocol ISEE Instant Support Enterprise Edition[...]

  • Page 111

    Acronyms and Abbreviations 111 KVM keyboard, video, and mouse LED light-emitting diode NBP Network Bootstrap Program NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NFS network file system NIC network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Powe[...]

  • Page 112

    112 HP ProLiant BL25p Server Blade User Guide PSP ProLiant Support Pack PXE preboot eXecution environment RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility RDP Remote Desktop Protocol RILOE Remote Insight Lights-Out Edition ROM read-only memory SA Smart Array SAN Storage Area Network SCSI small computer system [...]

  • Page 113

    Acronyms and Abbreviations 113 SFP small form-factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol TMRA recommended ambient operating temperature UID unit identification UPS uninterruptible power system USB universal serial bus[...]

  • Page 114

    114 HP ProLiant BL25p Server Blade User Guide WEBES Web-Based Enterprise Service WfM Wired for Management WINS Windows® Internet Naming Service[...]

  • Page 115

    115 connectors 14 Index contacting HP 107 creating a networ k boot disket te 56 CSR (custome r self repair) 108 customer self repair 108 A D ACU (Array Configuration Utility ) 61 default sett ings 48 adding drives 32 deployment m ethods 47, 51 additional information 107 DHCP (Dynamic Host Configur ation Protocol) 109 ambient tempe rature 105 Array [...]

  • Page 116

    116 HP ProLiant BL25p Server Blade User Guide H Lights-Out network-based de ployment 46, 47, 52 hard drive LEDs 11 local I/O cable 14, 39 hard drives 11, 32 loose connections 79 hard drives, ad ding 32 hard drives, installing 32 M hardware options installatio n 25 Health Driver 63 maintenance 69 help resour ces 107 Management Age nts 65 HP Insight [...]

  • Page 117

    Index 117 power pr oblems 85 SmartStart Autorun Menu 58 powerin g up 59 SmartStart Scri pting Tool kit 53 PPM failure LEDs 11 SmartStart, overview 58 problem diagnosis 73, 80 software 4 5 processors 2 5 software tro ubleshootin g 89 ProLiant Su pport Packs 7 0 specifications 105 PSPs, overview 70 specifications, server 105 PXE (preboot execution en[...]

  • Page 118

    118 HP ProLiant BL25p Server Blade User Guide virtual C D-ROM 54 virtual flop py 56 W warnings 76 Web-Based E nterprise Servic e 68 website, HP 107[...]