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HP (Hewlett-Packard) bl460c server blade manual

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Table of contents for the manual

  • Page 1

    HP Pr oL iant BL4 6 0c Serv er Blade Maintenance and S erv i ce Guid e Part Number 405778- 008 May 2008 (Ei ghth Edition)[...]

  • Page 2

    © Copyright 2006, 2008 Hewlett-Pa ckard Development Company, L.P. The in formati on con taine d here in is subject to chan ge with out n otice. The on ly war ranti es for H P produ cts and serv ices ar e set forth in th e ex press warrant y stat ements accom panyin g such produ cts and serv ices. N othin g herein shoul d be con strue d as constitu[...]

  • Page 3

    Contents 3 Con t e n t s Custom er self re pair ........................................................................................................... ........... 5 Parts only warra nty se rvice .................................................................................................... ........................ 5 Illustrated par ts cat[...]

  • Page 4

    Contents 4 SAS and SA TA hard dr iv e LED comb inati ons ....................................................................................... ......... 5 5 System boa rd comp on ents .......................................................................................................................... 56 Mezzani ne con nector d efini tions ..[...]

  • Page 5

    Customer self repair 5 C ust omer self r epair HP products are designed with many Customer Self Repair (CSR) parts to minimize r epair time and allow for greater flexibility in performing defective parts re placement. If during the di agnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by t[...]

  • Page 6

    Customer self repair 6 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vou s demandez à HP de remplacer ces pièces, les coûts de déplacement et main d' œuv re du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont [...]

  • Page 7

    Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste par ti siano sostituit e da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e all[...]

  • Page 8

    Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, k önnen Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschi cken, müssen Sie dies innerhalb eines vorgegebenen Z[...]

  • Page 9

    Customer self repair 9 Centro de asistencia técnica de HP y recibirá ay uda telefónica por parte de un técni co. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectu osos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacer[...]

  • Page 10

    Customer self repair 10 periode, gewoonlijk vijf (5) we rkdagen, retourneren aan HP. Het defecte on derdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant [...]

  • Page 11

    Customer self repair 11 Se r v iço de gar anti a apen as par a peças A garantia limitada da HP pode incluir um serviço de garantia apenas para pe ças. Segundo os termos do serviço de garantia apenas para peças, a HP fo rne ce as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituiç ão de peças CSR é obrigató[...]

  • Page 12

    Customer self repair 12[...]

  • Page 13

    Customer self repair 13[...]

  • Page 14

    Customer self repair 14[...]

  • Page 15

    Customer self repair 15[...]

  • Page 16

    Illustrated parts catalog 16 Illus tr ated par ts cata log Server blade components Item Description Spare part number Customer se lf repair (on page 5 ) Mech anical c omponents 1 Access panel 410303-001 Mandatory 1 2 Hard drive blan k 392613-001 Mandatory 1 System co mponent s 3 Front panel/h ard drive cage assembly with front panel LED/board 41030[...]

  • Page 17

    Illustrated parts catalog 17 Item Description Spare part number Customer se lf repair (on page 5 ) c) 3.20-GHz In tel® Xeon® processor 5063 MV, dual-core, 2×2-MB cache, 1066- MHz FSB* ** 413073-001 O ptional 2 d) 3.73-GHz In tel® Xeon® processor 5080, dual- core, 2×2-MB cac he, 1066-MHz FSB* ** 412955-001 O ptional 2 e) 1.60-GHz In tel® Xeon[...]

  • Page 18

    Illustrated parts catalog 18 Item Description Spare part number Customer se lf repair (on page 5 ) w) 2.50-GHz In tel® Xeon® processor E5420, quad-core, 2×6- MB L2 cache, 1333-MH z FSB* ** 460491-001 O ptional 2 x) 2.50-GHz In tel® Xeon® processor L5420, quad-core, 2×6- MB L2 cache, 1333-MH z FSB* ** 463719-001 O ptional 2 y) 2.66-GHz In tel?[...]

  • Page 19

    Illustrated parts catalog 19 Item Description Spare part number Customer se lf repair (on page 5 ) a) Smart Array E200i Controlle r cache module, 64-MB* 412800-001 Man datory 1 b) Smart Array E200i Controlle r cache module, 128-MB* 351518-001 Man datory 1 c) Smart Array E20 0i Controller battery pack* 307132-001 Mandatory 1 Miscellaneous 11 System [...]

  • Page 20

    Illustrated parts catalog 20 2 Optional: Facultatif —Pièces pour lesquelles la réparation par le client est f acultative. Ces pièces sont également conçues pour permettre au client d' effectuer lui-mêm e la réparation. Toutefois, si vous demandez à HP de remplac er ces pièces, l'intervention peut ou non vous être facturée, se[...]

  • Page 21

    Illustrated parts catalog 21[...]

  • Page 22

    Removal and replac ement procedures 22 R emo val and r e placement pr ocedur es Required tools You need the following items for some pro cedures: • T-15 Torx screwdriver (provided inside the access panel) • HP Insight Diagnostics software (" HP Insight Diagno stics " on page 50 ) Safety considerations Before performing service procedu[...]

  • Page 23

    Removal and replac ement procedures 23 CAUTION: When performing non-hot-plug operatio ns, you must power down the serv er blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations , such as hot-plug installatio ns or troubleshooting. Symbols on equipment The following symbols may be [...]

  • Page 24

    Removal and replac ement procedures 24 Power down the server blade Before powering down the server blade for any up grade or maintenance procedure s, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following m ethods to power down the server blade: • Use a virtual power b[...]

  • Page 25

    Removal and replac ement procedures 25 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the dr ives and the internal system components to cool before touch ing them. CAUTION: To prevent damage to electrical compon ents, properly ground the server blade before beginning [...]

  • Page 26

    Removal and replac ement procedures 26 Remove the component as indicated. To replace the blank, slide the blank into the bay until it locks into pla ce. Hard drive To remove the component: 1. Determine the status of the hard drive from the hot-plug S AS hard drive LED combinations (" SAS a nd SATA hard drive LED combinations " on page 55 [...]

  • Page 27

    Removal and replac ement procedures 27 To replace the component: 1. Prepare the hard drive. 2. Install the hard drive. FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMM s from other sources may adv ersely affect data integrity. To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the a[...]

  • Page 28

    Removal and replac ement procedures 28 4. Remove the FBDIMM. To replace the component, reve rse the removal procedure. Hard drive backplane Some models of this server blade do not include a hard drive backplane. To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the access pane[...]

  • Page 29

    Removal and replac ement procedures 29 6. Remove the hard drive backplane. Use the back plane retainer to disengage the hard drive backplane from the connector. To replace the component: 1. Install the hard drive backplane. Press down on the hard driv e backplane retainer to seat the board. 2. Install the hard drives (" Hard drive " on pa[...]

  • Page 30

    Removal and replac ement procedures 30 2. Remove the server blade (on page 24 ). 3. Remove the access panel (" Access panel " on page 25 ). 4. Remove all hard drives (" Hard drive " on page 26 ). 5. Remove all hard drive blanks (" Hard drive blank " on page 25 ). CAUTION: Remove all hard drives and hard driv e blanks b[...]

  • Page 31

    Removal and replac ement procedures 31 4. Install the hard drive blanks (" Hard drive blank " on page 25 ). 5. Install the access panel (" Access panel " on page 25 ). 6. Install the server blade. Front panel/hard drive cage assembly To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blad[...]

  • Page 32

    Removal and replac ement procedures 32 4. Remove the mezzanine card. To replace the component: 1. Install the mezzanine card. Press down on the connector to seat the card. 2. Install the access panel (" Access panel " on page 25 ). 3. Install the server blade. HP Smart Array E200i Controller cache module To remove the component: 1. Power [...]

  • Page 33

    Removal and replac ement procedures 33 5. Remove all hard drive blanks (" Hard drive blank " on page 25 ). 6. Remove the hard drive backplane (" Hard drive backplane " on page 28 ). 7. Remove the Smart Array E200i Controller cache modul e. To replace the component, reve rse the removal procedure. HP Smart Array E200i Controller [...]

  • Page 34

    Removal and replac ement procedures 34 8. Remove the Smart Array E200i Controller battery pack. To replace the component, reve rse the removal procedure. Server blade handle To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the access panel (" Access panel " on page [...]

  • Page 35

    Removal and replac ement procedures 35 8. Remove the server blade handle. To replace the component, reve rse the removal procedure. Release button To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the access panel (" Access panel " on page 25 ). 4. Remove all hard dr[...]

  • Page 36

    Removal and replac ement procedures 36 8. Remove the release button. To replace the component, reve rse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the dr ives and the internal system components to cool before touch ing them. To remove the component: 1. Power down the server blade (on page[...]

  • Page 37

    Removal and replac ement procedures 37 8. Remove the heatsink. To replace the component: 1. Clean the old thermal grease from the proc esso r with the alcohol swab. Allow the a lcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tigh tened in diagona[...]

  • Page 38

    Removal and replac ement procedures 38 3. Install the heatsink. 4. Install the front panel/hard drive cage assembly (" Front panel/hard drive cage assembly " on page 31 ). 5. Install the hard drive backplane (" Hard drive backplane " on page 28 ). 6. Install the hard drives (" Hard drive " on page 26 ). 7. Install the [...]

  • Page 39

    Removal and replac ement procedures 39 6. Remove the hard drive backplane (" Hard drive backplane " on page 28 ). 7. Remove the front panel/hard drive cage assembly (" Front panel/hard drive cage assembly " on page 31 ). 8. Remove the heatsink (" Heatsink " on page 36 ). 9. Open the processor retaining latch and th e p[...]

  • Page 40

    Removal and replac ement procedures 40 1. If the processor has separated from the installation to ol, carefully re-insert the processor in the tool. 2. Align the processor installation tool with th e socket and install the spare processor. CAUTION: The processor is designed to fit o ne wa y into the socket. Use the alignment guides on the processor[...]

  • Page 41

    Removal and replac ement procedures 41 3. Press down firmly until the processor installation t ool clicks and separates from the processor, and then remove the processor installation tool. 4. Close the processor retaining latch and th e processor socket retaining bracket. 5. Clean the old thermal grease from the heatsink with the alcohol swab. Allo[...]

  • Page 42

    Removal and replac ement procedures 42 6. Apply all the grease to the top of the processor in one of the following patterns to e nsure even distribution: CAUTION: Heatsink retaining screws should be tigh tened in diagonally opposite pairs (in an "X" pattern). 7. Install the heatsink. 8. Install the front panel/hard drive cage assembly (&q[...]

  • Page 43

    Removal and replac ement procedures 43 System board To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the access panel (" Access panel " on page 25 ). 4. Remove all hard drives (" Hard drive " on page 26 ). 5. Remove all hard drive blanks (" Hard drive[...]

  • Page 44

    Removal and replac ement procedures 44 12. Using your fingers, remove the proc e ssor from the failed system board. CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. • Always install the processor socket cover afte r removing the processor from the sock et. • Do not tilt or slide the processor when lo[...]

  • Page 45

    Removal and replac ement procedures 45 1. Install the spare system board. 2. Prepare the processor socket o n the spare system board: a. Open the processor retaining latch and th e processor socket retaining bracket.[...]

  • Page 46

    Removal and replac ement procedures 46 b. Remove the processor socket protective cover. 3. Install the processor socket cover onto the proc essor socket of the failed sy stem board. 4. Install the processor on th e spare system board. CAUTION: The processor is designed to fit o ne wa y into the socket. Use the alignment guides on the processor and [...]

  • Page 47

    Removal and replac ement procedures 47 5. Close the processor retaining latch and th e processor socket retaining bracket. 6. Clean the old thermal grease from the heatsink an d the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 7. Apply all the grease to the top of the processor in one of the followin[...]

  • Page 48

    Removal and replac ement procedures 48 After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequ ence, press the F9 ke y to access RBSU. 2. Select the System Options menu. 3. Select Serial Number . The following warning is displayed: WARNING! WARNING! WARNING! The serial num[...]

  • Page 49

    Removal and replac ement procedures 49 8. Remove the system board. 9. Identify the battery location (" System board components " on page 56 ). 10. Remove the battery. IMPORTA NT: Replacing the system board battery re sets the system ROM to its default configuration. After replacing the battery, reconfigure th e system through RBSU. To rep[...]

  • Page 50

    Diagnostic tools 50 Di agno sti c too ls Troubleshooting resources The HP ProLiant Serve rs Troubleshooting Guide provides procedures for resolving c ommon problems and comprehensive courses of action for fault isolation and i dentification, error message interpretation, issue resolution, and software maintenance on ProLiant se rv ers and server bl[...]

  • Page 51

    Diagnostic tools 51 This functionality supports operatin g systems that may not be supported by the server blade. For operating systems supported by the server blade, see the HP webs ite ( http://www.hp.com/go /supportos ). If a significant change occur s between data-gatherin g intervals, the survey function marks the previous information and over[...]

  • Page 52

    Diagnostic tools 52 HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic t ool to help ma nage your systems and devices, a feature of HP support. ISEE provides continuous hardwa re event monitoring and automated notification to identify and prevent potential critical problems. Th roug h remote diagnostic script[...]

  • Page 53

    Server component identificatio n 53 Ser v er component identif icati on Front panel components Item Description 1 Hard drive bay 1 2 Power On/ Standby button 3 SUV connector* 4 Hard drive bay 2 5 Server blade handle 6 Release button 7 Serial label pull tab * The SUV conn ector and the HP c-Class Blade SUV cable ar e for some server blade con figura[...]

  • Page 54

    Server component identificatio n 54 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue fla shing = A ctive remote manageme nt Off = No act ive remot e manag ement 2 Health LED Green = Normal Flashing = Bootin g Amber = Degr aded condition Red = Critical condition 3 NIC 1 LED* Green = Network lin ked Green flashing = Network a[...]

  • Page 55

    Server component identificatio n 55 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amb er/blue) 2 Online L ED (green) SAS and SATA hard drive LED combinations Online/activity LED (gr een) Fault/UID LE D (amber/blue) Interpretation On, off, o r flash ing Alternatin g amber and blue The drive has failed, or a pred ictive failure alert[...]

  • Page 56

    Server component identificatio n 56 Online/activity LED (gr een) Fault/UID LE D (amber/blue) Interpretation Flashing irreg ularly Amber, flashin g regularly (1 Hz) The drive is ac tive, but a predic tive failure alert has been received for th is drive. Replace the drive as soon as possi ble. Flashing irregularly Off The drive i s active, and i t is[...]

  • Page 57

    Server component identificatio n 57 Item Description 12 Enclosur e connector The symbols correspond to the symbols located on th e inte rconnect bays. For more in formation, see the HP ProLian t BL460c Server Blade Installation Instruc tions that ship with th e server blade. Mezzanine connector definitions Item PCIe Mezzanine connector 1 x4, Ty pe [...]

  • Page 58

    Server component identificatio n 58 Position Fu nction Default 5* Password disabled Off 6* Reset co nfigura tion Off 7 Reserved Off 8 Reserved Off *To access redundan t ROM, set S1, S5, an d S6 to ON. Hard drive backplane components Some models of this server blade do not include a hard drive backplane. Item Description 1 Hard drive backplan e thum[...]

  • Page 59

    Server component identificatio n 59 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connec ting a video monitor 3 USB For connecting u p to two USB d evices 4 Serial For tra ined perso nnel to conne ct a null mo dem serial cable and perf orm advanc [...]

  • Page 60

    Specifications 60 Sp e c i fica t io n s Environmental specifications Specification Value Tempera ture rang e* Operat ing 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (- 4°F to 140°F) Maximu m wet bul b temperatu re 30 ° C (86 ° F) Relative hu midity (noncond ensing )** Oper[...]

  • Page 61

    Acronyms an d abbreviations 61 A c r on y ms and abbr e v i ati ons ADU Array Diagnostics Utility BBWC battery-backed write cache CSR Customer Self Repair ESD electrostatic discharge FBDIMM fully buffered DIMM FC Fibre Channel HBA host bus adapter I/O input/output iLO 2 Integrated Lights-Out 2 IML Integrated Management Log LED light-emitting diode [...]

  • Page 62

    Acronyms an d abbreviations 62 PCI peripheral component interface PCIe peripheral component interconnect express RBSU ROM-Based S etup Utility ROM read-only memory SAS serial attached SCSI SATA serial ATA SFF small form-factor SIM Systems Insight Mana ger SUV serial, USB, video UID unit identification UPS uninterruptible power system USB universal [...]

  • Page 63

    Index 63 A access panel 16, 25 ADU (Array Diagnostic Utility) 51 Array Diagnostic Utility (ADU) 51 B backplane, hard drive 28, 58 battery 16, 48, 56 battery-backed write cache battery pack 16, 33 buttons 53 C cache mo dule 16, 32 cautions 22 component identification 53, 55 compon ents 16, 53 connectors 53 CSR (customer self repair) 5 customer self [...]

  • Page 64

    Index 64 mezzanine connectors 56, 57 N NIC (network interface card) 56 P part numbers 16 Power On/Standby button 53 powering down 24 preparation procedures 23 processor soc ket 56 processor soc ket cover 16 processors 16, 38, 56 R release button 16, 35, 53 removing the access panel 25 removing the server blade 24 required tools 22 S safety consider[...]