HP (Hewlett-Packard) C3000 manual

Service Handbook HP V ISU ALIZE B1000/C3000 UNIX ® W orkstations Manufacturing P art Number: n.a. Printed in USA May 2001 Edition E0501[...]

2 Notice The information contained in this document is subject to change without notice. Hewlett-P ackard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-P ackard. This document contains proprietary information that is protected by copyright. All rights reserved. No part of this doc[...]

3 HP , (c) unauthorized modification or misuse , (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. 7. TO THE EXTENT ALLOWED BY LOCAL LA W , THE ABOVE W ARRANTIES ARE EXCLUSIVE AND NO OTHER W ARRANTY OR CONDITION , WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED A[...]

4 Printing History New editions of this manual incorporate all material updated since the previous edition. Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user . The manual part number and printing date indicate its current edition. The manual part number changes when [...]

Contents 5 1. Product Information Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 System Unit Front P anel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 System LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 System P[...]

6 Contents Floppy Disk Drive (Optional) Configuration . . . . . . . . . . . . . . . . . . . . 42 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 I/O Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Monitor -Type Selection . . . . . .[...]

Contents 7 DIMM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 System Unit LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 The System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Replacing the Battery . . . . . . [...]

8 Contents Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 ISL Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Invoking ISL from the Boot Console Handler . . . . . . . . . . . . . . . . . . 185 ISL User Commands . . . . . . . . . . . . . .[...]

Contents 9 B. SCSI Connections SCSI Bus Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 SCSI Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2[...]

10 Contents[...]

F igures 11 Figure 1-1.. System Unit Front P anel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 1-2.. LCD Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Figure 1-3.. CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

12 F igures Figure 4-23.. Front of System Unit with the F ront P anel Removed . . . . . . . . . . . . . . . . . 118 Figure 4-24.. Removing the CD Drive Bracket and Blank . . . . . . . . . . . . . . . . . . . . . . . . . 119 Figure 4-25.. Installing the CD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Fi[...]

F igures 13 Figure 4-62.. Installing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Figure 5-1.. P ower Distribution Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Figure 5-2.. System Unit Functional Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . .[...]

14 F igures[...]

T ables 15 T able 1-1.. CD Drive Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 T able 1-2.. Floppy Drive Controls and F eatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 T able 1-3.. Audio Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . .[...]

16 T ables[...]

17 1 Product Information This chapter introduces the HP V ISU ALIZE B1000/C3000 workstations , including their controls and indicators . This information is provided to help familiarize you with the main features and components of these workstations .[...]

18 Chapter 1 Product Inf ormation Included in this chapter are the following topics: • Product description • System unit front panel controls • System unit rear panel connectors • Monitor information • Keyboard and Mouse information • Operating System Overview[...]

Chapter 1 19 Product Inf ormation Product Description Product Description The HP V ISU ALIZE B1000 and C3000 workstations contain the following key features: • Processor: — One 300MHz P A8500 processor in the B1000 or one 400MHz P A8500 processor in the C3000 — One 750MHz P A8700 processor in the C3700 — The P A8500 processor has a 0.5MByte[...]

20 Chapter 1 Product Inf ormation Product Description Floppy Disk Drive • Standard Network: – RJ45, Twisted P air 10 BaseT/100 BaseT • Standard I/O P orts: — Ultra2 Wide Low-V oltage Differential (L VD) SCSI, one — Ultra Narrow Single-Ended (NSE) SCSI, one — P arallel port (IEEE 1284), one — Universal Serial Bus (USB) ports , two — [...]

Chapter 1 21 Product Inf ormation System Unit Front P anel Controls System Unit F ront P anel Controls Figure 1-1 shows the location of the system unit front panel controls . Figure 1-1. System Unit Front P anel Controls System LCD The Liquid Crystal Display (LCD) is located on the left side of the front panel. The LCD displays 2-lines of informati[...]

22 Chapter 1 Product Inf ormation System Unit Front P anel Controls Figure 1-2. LCD Symbols System P ower Switch Use the P ower switch to power the system unit on and off . When you use the soft power down procedure, the B1000/C3000 workstations’ hardw are is designed to produce the proper diagnostic and self test messages, and broadcasts a w arn[...]

Chapter 1 23 Product Inf ormation System Unit Front P anel Controls Figure 1-3. CD Drive NO TE The audio features of the CD drive are supported through applications only . One such application is xmcd . The xmcd utility is not a part of HP-UX, you will need to download it off the web using your web browser and this URL: http://metalab.unc.edu/tkan/[...]

24 Chapter 1 Product Inf ormation System Unit Front P anel Controls The optional floppy disk drive (Product Number A5009A) is a 3.5-inch form factor device with a PC/AT interface . It connects to the workstation via a 34-pin PC/AT ribbon cable and a 4-pin power cable. The floppy disk drive has up to 1.44 MByte capacity depending on the media and [...]

Chapter 1 25 Product Inf ormation System Unit Rear P anel Connectors System Unit Rear P anel Connectors This section describes the following connectors on the system unit’s rear panel: • Two serial ports (RS-232) • Two Universal Serial Bus ports (USB) • LAN connector , 10 BaseT/100 BaseT • HP parallel IEEE 1284 (printer) connector • Aud[...]

26 Chapter 1 Product Inf ormation System Unit Rear P anel Connectors Audio Connectors The Model B1000 and C3000 workstations have audio-input and -output capabilities through external input and output connectors on the rear panel and through an internal speaker . The sound is 16-bit, 44 kHz (CD-quality). The rear panel contains the Audio IN (Stereo[...]

Chapter 1 27 Product Inf ormation System Unit Rear P anel Connectors USB Connectors The USB connectors located on the rear panel of the workstation provide an interface for the keyboard and mouse to the system. These USB connectors support only the HP keyboard, scroll mouse and hub. The keyboard and mouse ma y be plugged into the rear of the workst[...]

28 Chapter 1 Product Inf ormation System Unit Rear P anel Connectors an external transceiver . The workstation automatically selects the correct network setting. RS-232 Serial Input/Output Connectors There are a variety of peripheral devices that can attach to the RS-232 Serial Input/Output (SIO) ports on this workstation. Refer to the label on the[...]

Chapter 1 29 Product Inf ormation System Unit Rear P anel Connectors TOC Button The TOC (transfer of control) button interrupts the system and transfers control from the default device to an auxiliary device. A transfer of control sa ves the state of the processor in Processor Internal Memory (PIM) and begins execution of recovery software at a non[...]

30 Chapter 1 Product Inf ormation System Unit Rear P anel Connectors Figure 1-7. Security Loop Operation Security Loop Pin Hole Security Loop Pin Pushed In Place By The P adlock Security Loop Pin and Spring[...]

Chapter 1 31 Product Inf ormation Monitor Information Monitor Information The B1000/C3000 workstations support the following monitors: • 19-inch, 1280 × 1024 color monitor (A4575A) • 19-inch, 1600 × 1200 color monitor (A4575A) • 21-inch, 1280 × 1024 color monitor (A4576A) • 21-inch, 1600 × 1200 color monitor (A4576A) F or information on[...]

32 Chapter 1 Product Inf ormation HP Supported USB Devices HP Supported USB Devices USB Keyboard The HP V ISU ALIZE B1000/C3000 workstations support USB keyboards . The keyboard shipped with the workstation provides a localized PC-104, PC-105 or HP-JIS-106 compatible input device for USB-equipped P A-RISC workstations and other USB-compatible compu[...]

Chapter 1 33 Product Inf ormation Operating System Overview Operating System Overview The B1000/C3000 workstation uses the HP-UX operating system, version 10.20 and the W orkstation Additional Core Enhancements for HP-UX 10.20 (J une , 1999). The B3700 workstation uses the HP-UX 11.0 and W orkstation Additional Core Enhancements (ACE) for HP-UX 11.[...]

34 Chapter 1 Product Inf ormation Memory Memory The main memory for an HP V ISU ALIZE B1000/C3000 workstation can vary from a minimum of 128 MBytes to a maximum of 2 GBytes. The workstation has eight memory card slots . Currently the B1000/C3000 workstations support only 128 MByte and 256 MByte memory DIMM cards in these slots . T o install DIMM ca[...]

35 2 Configuration This chapter provides details about setting up and changing the system configuration for the HP V ISU ALIZE B1000/C3000 workstations .[...]

36 Chapter 2 Configuration Chapter Overview Chapter Overview This chapter contains the following sections: • W orkstation Configurations • Field Replaceable Unit (FRU) Configurations — Internal Storage Devices — Memory — I/O Cards — Monitor -Type Selection[...]

Chapter 2 37 Configuration W orkstation Configurations W orkstation Configurations Refer to the HP W orkstations W ebsite for a complete list of supported accessories, peripherals , and operating system versions for the HP V ISUALIZE B1000/C3000 workstations . The URL for the W ebsite is: http://www.hp.com/workstations/support/[...]

38 Chapter 2 Configuration FRU Configurations FRU Configurations This section provides information for setting up or changing the configuration of the system Field Replaceable Units (FRUs). Internal Storage Configurations Hard Disk Drive Configuration The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide L VD SCSI interfac[...]

Chapter 2 39 Configuration FRU Configurations Figure 2-1. Hard Drive, 9Gbyte/18Gbyte Ultra2 Low V oltage Differential The hard disk drive in Figure 2-2 is used exclusively for the HP V ISU ALIZE B1000 workstation. Figure 2-2. 9Gbyte, 7200 RPM, Hard Disk Drive[...]

40 Chapter 2 Configuration FRU Configurations Configuring a Hard Disk Drive This section describes how to add a hard drive to your system as a file system using SAM. F or more information about configuring a hard disk drive, refer to the manual Managing Systems and W orkgroups . The procedures in this section require you to log in as root . If[...]

Chapter 2 41 Configuration FRU Configurations 6. Double click on the Disk Devices icon. The following screen message is displayed: Scanning the system’ s hardware ... The Disk and File Systems window opens containing a list of drives currently configured on this system. Y ou need to select one of the appropriate drives that is not in use. 7. C[...]

42 Chapter 2 Configuration FRU Configurations CD Drive (Optional) Configuration The optional CD drive connects to the AT API (IDE) interface in the CD drive bay backplane within the B1000/C3000 workstations via a 40-pin ribbon cable , a 4-pin audio cable, and a 4-pin power cable . No interfacing addressing is required for the CD drive. However ,[...]

Chapter 2 43 Configuration FRU Configurations Memory This workstation has 8 memory slots , labeled 0 through 7. Memory can be configured from 128MB to 1.4GB for the B1000 and 256 MB to 2 GB for the C3000. Memory does not have to be configured in pairs for the B1000/C3000, but must be loaded in the order described in Figure 2-4.. Notice the alte[...]

44 Chapter 2 Configuration FRU Configurations The B1000/C3000 workstation supports the 128 MByte DIMMs or the 256 MByte DIMMs. If users install different size memory boards in a single unit, the largest size must be loaded first then the smaller capacity memory boards for maximum performance. F or example, load a 256 MByte DIMM in slot 0 and a 1[...]

Chapter 2 45 Configuration FRU Configurations I/O Cards There are six I/O slots located on the rear panel of the B1000 and C3000 workstations. Slots 1 through 4 are full-size PCI slots . Slots 5 and 6 are half-size P eripheral Connect Interface (PCI) slots . See Figure 2-5. for a brief description of slot capabilities . Figure 2-5. PCI Card Slot [...]

46 Chapter 2 Configuration FRU Configurations Monitor-Type Selection The B1000/C3000 supports the following monitors: • 19-inch, 1280 × 1024 color monitor , 75 Hz (A4575A) • 19-inch, 1600 × 1200 color monitor , 75 Hz (A4575A) • 21-inch, 1280 × 1024 color monitor (stereo capability), 75 Hz (A4576A) • 21-inch, 1600 × 1200 color monitor [...]

47 3 T roubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in the B1000/C3000 workstations .[...]

48 Chapter 3 T roubleshooting T o troubleshoot a HP V ISU ALIZE B1000/C3000 workstation, you must be familiar with the HP-UX operating system and be able to start and stop processes. Y ou should also be familiar with the boot ROM diagnostics , and the Mesa (Support T ools Manager) on-line tests , which we describe in this chapter . As a super -user[...]

Chapter 3 49 T roubleshooting Flow Diagrams f or T roub leshooting Flow Diagrams for T roubleshooting The following four figures contain troubleshooting flowcharts you can follow to isolate a failing Field Replaceable Unit (FRU). Figure 3-1., “P ower On LCD , Troubleshooting Flow ,” contains the main troubleshooting flowchart. Figures 3-2 th[...]

50 Chapter 3 T roubleshooting Flow Diagrams f or T roub leshooting Figure 3-1. P ower On LCD, T roubleshooting Flow[...]

Chapter 3 51 T roubleshooting Flow Diagrams f or T roub leshooting Figure 3-2. Console Troubleshooting Messages[...]

52 Chapter 3 T roubleshooting Flow Diagrams f or T roub leshooting Figure 3-3. Bootable Device Troubleshooting[...]

Chapter 3 53 T roubleshooting Flow Diagrams f or T roub leshooting Figure 3-4. Troubleshooting HP-UX Boot[...]

54 Chapter 3 T roubleshooting Identifying LCD-Indicated Conditions Identifying LCD-Indicated Conditions This workstation uses an LCD panel to display firmw are/OS progress codes . the codes , referred to as chassis codes , consist of one of the mnemonics listed below , followed by a 4-digit hexadecimal number identifying the code module being exec[...]

Chapter 3 55 T roubleshooting LCD Fan F ailures and Warnings LCD F an F ailures and W arnings This section provides the failure and warning messages you will see in the LCD if there is a problem with a fan in the B1000/C3000 workstation. A chassis code which indicates that a fan has failed ( FLT D01 n ) or is running too slowly ( WRN D02 n ) within[...]

56 Chapter 3 T roubleshooting LCD Fan F ailures and Warnings Figure 3-5. F an Locations In the case of a fan problem, you will need to replace: • The fan itself , if it is either a system board cooling fan, PCI (I/O) fan, or a memory fan. • The entire system board tray assembly , if it is a turbo cooler fan (that is, a fan mounted on a P A-8500[...]

Chapter 3 57 T roubleshooting Dealing with a Boot Failure Dealing with a Boot F ailure T o start this workstation from an operating system stored on a device different from the usual boot device, to boot from a different disk, or to boot from another type of device (suc h as DDS tape drive, an alternate hard disk or CD), see the following situation[...]

58 Chapter 3 T roubleshooting Dealing with a Boot Failure Searching for Bootable Media T o list all devices that may contain bootable media, go to the Main Menu of the Boot Console Interface and then type the following at the prompt: Main Menu: Enter a command or a menu > search ipl The search may turn up more devices than there are lines on the[...]

Chapter 3 59 T roubleshooting Dealing with a Boot Failure Boot Command Notations The boot command supports the following two notations: • Mnemonic • P ath number Type help scsi or help lan for more information on the boot path parameters . Here are examples of mnemonic notation: • boot with “no parameters” selects the primary boot path in[...]

60 Chapter 3 T roubleshooting Selftest Failures Selftest F ailures Chassis codes are the key to debugging selftest errors . If a failure is found during selftest, chassis codes are displayed in the LCD . The procedure for using these codes to debug a failure is as follows: 1. Using T able 3-2., “Chassis Codes for B1000/C3000 W orkstations , ” ?[...]

Chapter 3 61 T roubleshooting Selftest Failures Chassis Codes T able 3-2. lists all of the chassis codes for the B1000 and C3000 workstations . T able 3-2. Chassis Codes for B1000/C3000 W orkstations Ostat Code FRU Message Description FLT 1 n 01 SYS BD HPMC occurred CPU n detected an unexpected HPMC . FLT 1 n 02 SYS BD powerfail intrpt CPU n detect[...]

62 Chapter 3 T roubleshooting Selftest Failures FLT 1n13 SYS BD data mem brk trp CPU n detected an unexpected data memory break trap. FLT 1n14 SYS BD TLB dirty bit tr CPU n detected an unexpected TLB dirty bit trap. FLT 1n15 SYS BD page refrnce trp CPU n detected an unexpected page reference trap. FLT 1n16 SYS BD assist emul trap CPU n detected an [...]

Chapter 3 63 T roubleshooting Selftest Failures TST 1n27 SYS BD CPU n itimer test CPU n is starting its interval timer self-test. TST 1n28 SYS BD CPU n multi-media CPU n is starting its multi-media instructions self-test. TST 1n29 SYS BD CPU n shadow reg CPU n is starting its shadow register self-test. TST 1n2A SYS BD CPU n diagnse reg CPU n is sta[...]

64 Chapter 3 T roubleshooting Selftest Failures FLT 1nBA SYS BD monarch CPU fail The monarch CPU failed. FLT 1nBB SYS BD bad CPU n number The CPU identifier was out of range . FLT 1nBF SYS BD CPU n halt boot Bootstrap failure--machine halted. INI 1nCA SYS BD CPUn sys bus arb Monarch CPU is initializing the system bus arbitration. WRN 1nCD SYS BD C[...]

Chapter 3 65 T roubleshooting Selftest Failures TST 2n90 SYS BD CPU n dcache ECC CPU n is starting its data cache ECC self-test. FLT 2BAD SYS BD assertion fail A firmware assertion failed. TST 3n00 SYS BD ROM checksum tst Monarch CPU n is testing the boot ROM integrity . FLT 3n00 SYS BD ROM checksum BAD The boot ROM failed checksum. INI 3n00 SYS B[...]

66 Chapter 3 T roubleshooting Selftest Failures FLT 3 n 09 SYS BD bad sys mde byte CPU n detected an unsupported system mode. WRN 3 n 1A SYS BD hversion mismtch Stable store hardware version doesn’t match system. TST 3 n 1B SYS BD chck model strng Check model string with version in stable store. WRN 3 n 1B SYS BD model str msmtch Model string doe[...]

Chapter 3 67 T roubleshooting Selftest Failures WRN 4n01 SYS BD CPU n skip lst CPU n is bypassing its late self-tests to save time . TST 4n0E SYS BD CPU n exit lst CPU n finished its late self-tests. TST 4n20 SYS BD CPU n lst erly st CPU n is re-executing some of its early self-tests from system memory . TST 4n21 SYS BD CPU n lst basic CPU n is re[...]

68 Chapter 3 T roubleshooting Selftest Failures TST 4n60 SYS BD CPU n dcache miss CPU n is starting its data cache miss self-test. FLT 5n00 SYS BD unknown bus err CPU n detected an unknown error on the system bus (Runwa y). FLT 5n02 SYS BD path err assertd CPU n detected a path error on the system bus (Runwa y). FLT 5n04 SYS BD data parity err CPU [...]

Chapter 3 69 T roubleshooting Selftest Failures TST 7020 SYS BD search for IMM Try to find a single memory bank to use for the initial memory module. TST 703s DIMM DIMM s IMM vrfy DIMM s was the initial memory module last boot. V erify it still works. FLT 704s DIMM DIMM s IMM fail DIMM s failed the initial memory module test. TST 705s DIMM DIMM s [...]

70 Chapter 3 T roubleshooting Selftest Failures FLT 7207 DIMM DIMM table full The DIMM table is full--cannot add new type. FLT 7208 DIMM no DIMMs found SPD didn’t find any memory DIMMs. INI 721s DIMM is DIMM s inst? SPD is checking memory slot s . INI 722s DIMM ???? DIMM in s SPD found a DIMM in slot s, but can’t determine its size. DIMM will [...]

Chapter 3 71 T roubleshooting Selftest Failures FLT 730C SYS BD mem intrlv fail Memory interleave generation failed. INI 730F SYS BD mem config done Main memory configuration complete. TST 7400 DIMM non-dest mem tst Starting non-destructive memory test. TST 740F DIMM non-dst tst done Non-destructive memory test complete. INI 7500 SYS BD memory res[...]

72 Chapter 3 T roubleshooting Selftest Failures FLT 7612 DIMM ECC single ECC Memory ECC test failed to detect single-bit ECC error . FLT 7613 DIMM ECC multipl data Memory ECC test failed to detect multiple-bit data error . FLT 7614 DIMM ECC multpl signl Memory ECC test failed to signal multiple-bit error . FLT 7800 SYS BD mem err summary Printing m[...]

Chapter 3 73 T roubleshooting Selftest Failures FLT 7848 SYS BD addr not mapped Memory address outside configured memory space. FLT 785s DIMM MBE in DIMM s Destructive memory test detected an uncorrectable memory error in DIMM s. FLT 786s DIMM SBE&MBE DIMM s Destructive memory test detected both an uncorrectable and a correctable memory error [...]

74 Chapter 3 T roubleshooting Selftest Failures WRN 80F8 EXT IO invalid boot dev Invalid boot device class; bad IODC? WRN 80FC EXT IO invalid boot dev Unexpected error; bad IODC? INI 8800 IOCARD PCI BusWlk start Starting PCI bus and device discovery . INI 88 r 1 IOCARD PCI Rope r walk Starting PCI bus and device discovery on Rope r . INI 8802 IOCAR[...]

Chapter 3 75 T roubleshooting Selftest Failures WRN 8C0A EXT IO PCI mem type err PCI device requested invalid memory type. WRN 8C0B IO BD PCI max bus dpth PCI bus depth exceeded maximum supported depth. WRN 8C0C EXT IO PCI dev not cnfg Unable to configure PCI device. WRN 8C0F IO BD dev tree ovrflow Data space for PCI devices is full. WRN 8DEC IO B[...]

76 Chapter 3 T roubleshooting Selftest Failures WRN 9C6s EXT IO bad PCI slot s Graphics in PCI slot s failed to initialize as a console device. INI 9C8t EXT IO cnfg mon type t Set graphics console to monitor type t. (Seen when cycling through types .) WRN 9C8t EXT IO mon type t fail F ailed to configure console to monitor type t. INI 9CDB IO BD co[...]

Chapter 3 77 T roubleshooting Selftest Failures INI C540 EXT IO init pri path Autoboot is trying to boot from primary boot device. INI C580 EXT IO load IPL pri pth Loading IPL from primary boot device. WRN C5F0 EXT IO err read pri IPL Error loading IPL from primary boot device. FLT C5F0 EXT IO pri IPL fault Error loading IPL from primary boot devic[...]

78 Chapter 3 T roubleshooting Selftest Failures WRN C7F1 EXT IO bad alt IPL read Cannot load IPL from non-primary boot device--load address invalid. WRN C7F2 EXT IO bad alt IPL read Cannot load IPL from non-primary boot device--file is not IPL image. WRN C7F3 EXT IO bad alt IPL read Cannot load IPL from non-primary boot device--IPL image size inva[...]

Chapter 3 79 T roubleshooting Selftest Failures WRN CB10 SYS BD LPMC initiated A Low-Priority Machine Check entered the firmware LPMC handler . The handler should log the error and return to normal operation. WRN CB11 SYS BD icache LPMC err An instruction cache parity error caused the LPMC . WRN CB12 SYS BD dcache LPMC err A data cache parity/ECC [...]

80 Chapter 3 T roubleshooting Selftest Failures OFF CBA6 IO BD R2PCI resp tmout Rope-to-PCI bridge timed out. Could be a failure of the PCI card, rope, or R2PCI bridge. OFF CBA7 IO BD Unknown AIOC err Unknown I/O controller error . OFF CBB1 IO BD PCI timeout A PCI card requested the bus but failed to use it. OFF CBB2 IO BD PCI timeout; OV More than[...]

Chapter 3 81 T roubleshooting Selftest Failures OFF CBD0 IO BD R2PCI T-Abort;OV Rope-to-PCI bridge signalled multiple T arget Aborts. OFF CBD2 IO BD PCI parity err PCI address/command parity error . OFF CBD4 IO BD PCI par err; OV Multiple PCI address/command parity errors. OFF CBD6 IO BD PCI no DEVSEL# No PCI device selected (DEVSEL# assertion). I/[...]

82 Chapter 3 T roubleshooting Selftest Failures FLT CBF2 SYS BD bad OS HPMC len The size of the operating system HPMC handler is invalid. Firmw are will halt the CPU , requiring a power cycle to recover . FLT CBF3 SYS BD bad OS HPMC addr The operating system HPMC handler vector is invalid. Firmw are will halt the CPU , requiring a power cycle to re[...]

Chapter 3 83 T roubleshooting Selftest Failures Memory F ailures The B1000/C3000 system requires Memory P age Deallocation to be implemented. This feature allows the workstation to provide information to the operating system about memory failures . HP-UX 10.20 or later uses information to map out failing memory areas and continue normal operation. [...]

84 Chapter 3 T roubleshooting Running System V erification T ests Running System V erification T ests HP-UX uses an on-line diagnostics product named Mesa (Support T ools Manager) that allows system operation verification. Three interfaces are available with the Support T ools Manager: • a command line interface (accessed through the cstm comm[...]

Chapter 3 85 T roubleshooting Running System V erification T ests 5. T o exit the Support T ools Manager , enter the following: CSTM> exit Enter If any tests failed, run Self T est and ISL diagnostics to isolate the problem.[...]

86 Chapter 3 T roubleshooting Running ODE-Based Diagnostics Running ODE-Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests . ODE is an ISL utility . T o boot[...]

87 4 F ield Replaceable Units This chapter lists the HP V ISU ALIZE B1000/C3000 W orkstation Field Replaceable Units (FRUs) and provides procedures and illustrations showing their removal and replacement.[...]

88 Chapter 4 Field Replaceable Units W ARNING F or all removal and replacement procedures in this chapter , you must power off the workstation and unplug the workstation power cord from the AC power outlet. NO TE T o maintain FCC/EMI compliance, verify that all covers are replaced and that all screws are properly seated. Use the following tools to [...]

Chapter 4 89 Field Replaceable Units Figure 4-1. B1000/C3000 W orkstation Main Components P ower Supply System Memory Cards F an/Speaker Hard Disk Drive CD Drive Floppy LCD/ Air Divider PCI Retainer Hard Disk Drive F an Assembly System Board P ower Switch Chassis Side P anel F ans Carrier Carrier Disk Drive Carrier[...]

90 Chapter 4 Field Replaceable Units Figure 4-2. CD Drive Bracket Assembly Figure 4-2. shows the CD Drive Bracket FRUs for the B1000/C3000 workstation. CD Drive Bracket Blank Filler Plate Bracket Screws Blank Filler Screws (T -10 T orx Screws) (T -15 T orx Screws)[...]

Chapter 4 91 Field Replaceable Units Figure 4-3. Floppy Drive Bracket Assembly Figure 4-3. shows the Floppy Disk Drive Bracket Assembly for the B1000/C3000 workstation. Bracket Bracket Screw Blank Bracket Screw Blank Filler Screws Floppy Drive (T -10 T orx) (T -15 T orx)[...]

92 Chapter 4 Field Replaceable Units Figure 4-4. Hard Disk Drive Bracket Assembly Figure 4-4 shows the Hard Disk Drive Bracket Assembly FRUs for the B1000/C3000 workstation. 6-32 Shoulder Screws Drive Mounting Bracket[...]

Chapter 4 93 Field Replaceable Units Exchange and Non-exchange P ar t Numbers Exchange and Non-exchange P art Numbers In this chapter we refer to exchange and non-exchange part numbers . Y ou must return FRUs with exchange part numbers in exchange for a replacement FRU . Do not return FRUs with non-exchange part numbers—you may discard them. Each[...]

94 Chapter 4 Field Replaceable Units Exchange and Non-exchange P ar t Numbers FRUs P art Numbers T able 4-1. Exchange P arts FRU List Part Number Description A4986-69012 300MHz B1000 CPU Assembly A4986-69014 400MHz C3000 CPU Assembly A6057-69010 750MHz C3700 CPU Assembly A3862-69501 256 MByte SDRAM DIMM A3860-69501 128 MByte SDRAM DIMM A1658-69028 [...]

Chapter 4 95 Field Replaceable Units Exchange and Non-exchange P ar t Numbers T able 4-2. Non-exchange P arts FRU List Part Number Description A4986-66530 SC A Disk Backplane D2035-60282 Floppy Drive D4385-60001 32x A TAPI CD Drive A4978-62005 SC A - drive bracket A4978-62006 CD Drive bracket assembly A4986-62006 Floppy Disk Drive bracket assembly [...]

96 Chapter 4 Field Replaceable Units Exchange and Non-exchange P ar t Numbers 0624-0727 Screw - T -15 w/ slot 1826-4269 Real Time Clock Module (internal battery) T able 4-2. Non-exchange P arts FRU List Part Number Description[...]

Chapter 4 97 Field Replaceable Units FRU Remo val and Replacement FRU Removal and Replacement The procedures in this section describe how to remove field replaceable units (FRUs). Observe any notices and prerequisites before removing a FRU . Replacement is the reverse of removal, unless noted. Before performing these procedures , observe the follo[...]

98 Chapter 4 Field Replaceable Units FRU Remo val and Replacement System Unit Front P anel This section describes how to open and close the workstation front panel. Opening the System Unit Front P anel P erform the following steps to open the system unit. 1. P ower off the workstation, and unplug the power cord from the electrical outlet. 2. Attach[...]

Chapter 4 99 Field Replaceable Units FRU Remo val and Replacement 3. Plug in the system unit power cord, and power on the system. Left Side P anel of the System Unit This section explains how to open and close the left side panel of the system unit. This side panel will have to be opened whenever you need access to the internal components of the wo[...]

100 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-6. Opening the Left Side P anel of the System Unit NO TE The EMI gasket, as shown in Figure 4-6, must not be removed from the side panel. Safety Interlock Switch T -15 T orx Thumbscrew Hinge Slot EMI gasket Safety Interlock Release Pin[...]

Chapter 4 101 Field Replaceable Units FRU Remo val and Replacement Closing the Left Side P anel of the System Unit P erform these steps to close the left side panel. NO TE P ower supply thumbscrews must be fully tightened before closing the left side panel. F ailure to tighten thumbscrews may damage the left side panel. 1. Hold the left side panel [...]

102 Chapter 4 Field Replaceable Units FRU Remo val and Replacement System P ower Supply This section will prove important to you as you begin to service the system. F or example, you may need to install memory in the system unit. T o do this, you need to position the power supply so you can access the memory slots . T o remove the system board, you[...]

Chapter 4 103 Field Replaceable Units FRU Remo val and Replacement the power supply is propped in the upright position as shown in Figure 4-8. Note that the bail automatically springs into the bail lock to secure the power supply . Figure 4-8. Propping Up the P ower Supply Closing the System Once you have completed the task you set out to perform, [...]

104 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-9. Disconnecting the P ower Supply Cables 3. Remove the bail from the bail lock. See Figure 4-10. 4. Grasp the power supply by the handle and slide the spring hinge lever to the right and rotate it downward to loc k it in place. See F igure 4-10. This allows you pull outwar[...]

Chapter 4 105 Field Replaceable Units FRU Remo val and Replacement Figure 4-10. Removing the P ower Supply Closing the System Once you have completed the task you set out to perform, you are ready to close the system. T o close the system follow these steps: 1. Pick up the power supply by its handle and slide the power supply pivot hole over the ri[...]

106 Chapter 4 Field Replaceable Units FRU Remo val and Replacement I/O Cards The B1000 and C3000 computer’ s PCI assembly has six slots . Slots 5 and 6 are half-size P eripheral Connect Interface (PCI) slots. Slots 1 through 4 are full-size PCI slots . See Figure 4-11 for a brief description of slot capabilities . Figure 4-11. PCI Card Slot Numbe[...]

Chapter 4 107 Field Replaceable Units FRU Remo val and Replacement Removing I/O Cards This section assumes that you already have I/O cards loaded in the system unit, and you would like to remove them. Y ou will need a T -15 T orx driver or a flat blade screw driver to remove the I/O slot bulkhead screws . Here are the steps required for remove an [...]

108 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Installing I/O Cards T o install a new I/O card, do the following: NO TE Slots two and four are the graphics card slots . The primary graphics card slot is slot number two and the secondary graphics card slot is slot number four . 1. Open the left side panel of the system unit as ex[...]

Chapter 4 109 Field Replaceable Units FRU Remo val and Replacement System Unit F ans The B1000/C3000 has five fans that are used to cool various areas within the unit. If one of these fans is not working , you will need to replace it to ensure no heat damage is caused to the system unit. T o replace a bad fan, you will need to follow one of three [...]

110 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Removing the F an from the Hard Disk Drive Area This section provides the procedure for removing the cooling fan from the back of the hard disk drive chassis . Y ou will need to remove this fan when it needs replacement and when you need to access or remove the: • SCA disk interfa[...]

Chapter 4 111 Field Replaceable Units FRU Remo val and Replacement Figure 4-16. Removing the F an from the Hard Disk Drive Chassis Removing the F ans from the CPU Area This section provides the procedure for removing the cooling fans from the CPU area of the system unit’ s chassis . Y ou will need to remove these fans when they need replacement o[...]

112 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-17. Removing the F an Rivets 4. Remove the plastic mounting rivets that hold the fans in place. See F igure 4-17. T o remove the rivets , press in on the backside of the rivet to release the fastener . If the rivet backside is inaccessible , use a sharp edged device to remo[...]

Chapter 4 113 Field Replaceable Units FRU Remo val and Replacement Figure 4-18. Removing CPU Area F ans Note that you can replace the fans using the original rivets; however , the plastic rivets will be slightly deformed. If you would like new rivets to replace the old ones , new rivets for mounting the fans are supplied in the replacement kit. Ins[...]

114 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Removing the F an and Speaker from the I/O Card Area The I/O area of the system unit has its own cooling fan. Note that there is a speaker attached to the same mounting bracket as the fan. This section explains how to remove the fan and speaker if they are defective. T o remove the [...]

Chapter 4 115 Field Replaceable Units FRU Remo val and Replacement Figure 4-20. Removing the F an and Speaker from the I/O Area 5. T o remove the speaker from the mounting bracket, push a finger through the access hole and spread the two retaining clips . The speaker will pop free of the mounting clips. Figure 4-21. Removing the F an and Speaker f[...]

116 Chapter 4 Field Replaceable Units FRU Remo val and Replacement 6. Remove the fan from the bracket by slightly pulling the left and right fan mounting clips aw ay from the fan, and then pulling outward in the direction of the arrow . See Figure 4-21. Installing a F an or Speaker in the I/O Card Area If you are replacing a fan or speaker in the I[...]

Chapter 4 117 Field Replaceable Units FRU Remo val and Replacement Removable Media Devices There are only two removable media devices allowed in a B1000/C3000 computer: • CD Drive • 3.5-inch floppy disk drive . The procedures provided in the subsequent sections explain how to install and remove media devices . Installing a CD Drive Install the[...]

118 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-22. Removing the CD Drive Rear Cover 3. Rotate the system unit around until you see the front of the unit as shown in Figure 4-23. Figure 4-23. F ront of System Unit with the Front P anel Removed 4. Remove both CD Drive bracket screws (T -15 T orx screws) and pull the CD Dr[...]

Chapter 4 119 Field Replaceable Units FRU Remo val and Replacement Figure 4-24. Removing the CD Drive Bracket and Blank 5. Read the CA UTION statement at the beginning of this section. Next remove the CD Drive from its shipping container , and using the four T -10 screws mount the disk drive to the bracket as shown in Figure 4-24. Bracket CD Drive [...]

120 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-25. Installing the CD Drive 6. Slide the CD Drive and its bracket into the system unit chassis as shown in Figure 4-25. There are runners on the side of each bracket and guides inside the CD Drive c hassis that will help the assembly to slide into place. 7. Tighten the two [...]

Chapter 4 121 Field Replaceable Units FRU Remo val and Replacement Figure 4-27. Plugging in the A T API and P ower Cables 9. Make sure that the AT API and power cables are positioned so that they come out of the bottom edge of the rear CD Drive cover . This edge is rounded to prevent cutting of the cables . See Figure 4-28. Next tighten the T -15 T[...]

122 Chapter 4 Field Replaceable Units FRU Remo val and Replacement 1. P erform the procedures in the sections “Opening the System Unit Front P anel” and “Opening the Left Side P anel of the System Unit.” The front panel must be open to remove the CD Drive from the system chassis . The left side panel needs to be opened so you can get to the[...]

Chapter 4 123 Field Replaceable Units FRU Remo val and Replacement mounting screws (T -10 T orx screws) as shown in Figure 4-31 and remove the CD Drive from the bracket. Y ou are now ready to attach the CD Drive blank to the CD Drive bracket. Figure 4-31. Removing the CD Drive 5. Insert the CD Drive blank in the CD Drive bracket and tighten the fou[...]

124 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-32. Installing the CD Drive Blank 6. Tighten the two CD Drive bracket screws as shown in Figure 4-33. Figure 4-33. T ightening the Bracket Screws 7. Place the AT API cable and power cables inside the CD Drive chassis, and position the cables so that they go under the bottom[...]

Chapter 4 125 Field Replaceable Units FRU Remo val and Replacement cover’ s edge is rounded to keep you from cutting the cables . Figure 4-34. Next, place the end opposite the rear cover handle into the cover slot and tighten the T -15 T orx screw to secure the rear cover . Y ou have now completed the removal of the CD Drive. Figure 4-34. Replaci[...]

126 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-35. Removing the Floppy Disk’ s Rear Cover 3. Rotate the system unit around until you see the front of the workstation as shown in Figure 4-36. Figure 4-36. F ront of W orkstation with the Front P anel Removed 4. Remove both floppy disk bracket screws (T -15 T orx screws[...]

Chapter 4 127 Field Replaceable Units FRU Remo val and Replacement Figure 4-37. Removing the Floppy Disk Bracket and Blank 5. Read the CA UTION statement at the beginning of this section. Next remove the floppy disk drive from its shipping container , and using the four T -10 blank screws mount the disk drive to the bracket as shown in Figure 4-38[...]

128 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-38. Installing the Floppy Disk Drive 6. Slide the floppy disk and its bracket into the system unit chassis as shown in Figure 4-38. 7. Tighten the two floppy bracket screws as shown in Figure 4-39. Figure 4-39. T ightening the Bracket Screws 8. Plug the data and power cab[...]

Chapter 4 129 Field Replaceable Units FRU Remo val and Replacement Figure 4-40. Plugging in the Data and P ower Cables 9. V erify that the data and power cables are positioned to come out of the top edge of the rear floppy cover . This edge is rounded to prevent cutting of the cables. See Figure 4-41. Next tighten the T -15 rear cover screw . Figu[...]

130 Chapter 4 Field Replaceable Units FRU Remo val and Replacement 2. Remove the floppy rear disk cover by unscrewing the T -15 T orx screw as shown in Figure 4-42. Note that the floppy’ s rear cover is located on the rear of the removable media chassis inside the system unit. Push the cover handle aw ay from the rear of the removable media cha[...]

Chapter 4 131 Field Replaceable Units FRU Remo val and Replacement Figure 4-44. Removing the Floppy Disk Drive 5. Place the floppy disk blank in the floppy disk bracket and insert the four floppy disk mounting screws into the bracket and tighten them. See Figure 4-45. Floppy Disk Mounting Screw (four , T -10) Floppy Disk Drive Floppy Disk Bracke[...]

132 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-45. Installing the Floppy Disk Blank and Bracket 6. Slide the floppy disk blank and its bracket into the system unit chassis as shown in Figure 4-45. 7. Tighten the two floppy disk bracket screws as shown in Figure 4-46.. Figure 4-46. T ightening the Bracket Screws Floppy[...]

Chapter 4 133 Field Replaceable Units FRU Remo val and Replacement 8. Inspect and verify that the data and power cables are positioned to come out of the top edge of the rear floppy cover . This edge is rounded to prevent cutting of the cables . See Figure 4-47. Put the rear cover in place and tighten the T -15 rear cover screw . Figure 4-47. Repl[...]

134 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Hard Disk Drive This section describes installation and removal of hard disk drives in the B1000/C3000 workstation.The first subsection details how to install a hard drive, the second subsection details how to remove a hard disk drive and the final subsection describes how to con?[...]

Chapter 4 135 Field Replaceable Units FRU Remo val and Replacement Figure 4-48. The Hard Drive Slots 2. Open the hard drive slot by pressing the plastic release hook upward and pulling outward on the release lever as shown in F igure 4-49. As you pull outw ard on the release lever the hard drive bracket will easily slide out of the slot. Hard Disk [...]

136 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-49. Removing the Hard Drive Bracket 3. Mount the hard disk drive on the hard drive bracket using the four T -10 torx screws and rubber mounting grommets as shown in Figure 4-50. Next, slide the assembly into its hard drive slot, and push inward on the release lever until th[...]

Chapter 4 137 Field Replaceable Units FRU Remo val and Replacement Figure 4-50. Inserting the Hard Disk Drive Removing a Hard Disk Drive This procedure explains how to remove the hard disk drive. Note that there are no cables for you to worry about when removing a hard disk drive. 1. Open the front panel of the system using the instructions found i[...]

138 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-51. The Hard Drive Slots 2. Open the hard drive slot by pressing the plastic release hook upward and pulling outward on the release lever as shown in F igure 4-52.. As you pull outward on the release lever , the hard drive bracket will slide out of its slot. Figure 4-52. Re[...]

Chapter 4 139 Field Replaceable Units FRU Remo val and Replacement 3. Remove the four T -15 T orx screws from the hard disk drive bracket. See Figure 4-53.. Figure 4-53. Removing the Hard Disk Drive from the Bracket 4. Slide the assembly into its hard drive slot, and push inward on the release lever until the front of the hard dive bracket is flus[...]

140 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-54. Replacing the Hard Disk Drive Bracket Hard Disk Drive Bracket Plastic Release Hook Release Lever Storage Location for the F our T -15 Shoulder Screws[...]

Chapter 4 141 Field Replaceable Units FRU Remo val and Replacement DIMM Cards This section contains information regarding the installation and removal of memory (DIMM cards). Before continuing with this section, carefully read the following list of considerations: • Use the procedure described in “Displaying the Current Memory Configuration”[...]

142 Chapter 4 Field Replaceable Units FRU Remo val and Replacement 4. F or ease in installation of additional memory the hard disk drive fan may need to be removed. See the section “Removing the F an from the Hard Disk Drive Area” on page 110 in this chapter . 5. Load the DIMM cards in the slots using the loading sequence provided in Figure 4-5[...]

Chapter 4 143 Field Replaceable Units FRU Remo val and Replacement Figure 4-57. Installing Memory Cards 7. Place the DIMM card in the connector , lining it up with the guides. Make sure to put the notched end tow ard the white ejector tab (to the left). See Figure 4-57. 8. Close the ejector tab. 9. Press firmly and evenly on the DIMM card to ensur[...]

144 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-58. Propping Up the P ower Supply 3. Prop up the system unit power supply as explained in the section “Propping Up the System Unit P ower Supply” in this chapter . 4. F or ease in removing memory cards , remove the fan from the hard disk drive chassis . See the section [...]

Chapter 4 145 Field Replaceable Units FRU Remo val and Replacement System Unit LCD This section describes how to remove and replace the B1000/C3000 workstation power switch/LCD assembly , which is located on the front panel. Removing the System Unit LCD T o remove the LCD assembly , perform the following steps: 1. Open the system unit’ s front pa[...]

146 Chapter 4 Field Replaceable Units FRU Remo val and Replacement 4. Replace the system unit’ s front panel. This completes the installation of the system LCD assembly .[...]

Chapter 4 147 Field Replaceable Units FRU Remo val and Replacement The System Board The system board contains the I/O section, computer main memory , CPU , and all of the circuitry and connections that control how the workstation’ s hardware and operating system interact with each other . If any of the components on the system board are defective[...]

148 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Figure 4-61. Removing the System Board 8. F old back the workstation cables to avoid interference or damage . 9. Grasp the system board tray handle and slide the system board to the front of the workstation. The system board tray keyholes are unlatched from the c hassis wall hooks .[...]

Chapter 4 149 Field Replaceable Units FRU Remo val and Replacement Figure 4-62. Installing the System Board 2. Re-attach the cables described in step 7 of “Removing the System Board” on page 147 and replace the two T -15 T orx screws on the rear of the chassis. 3. Replace the following components: a. P ower supply b. DIMM cards c. Hard disk dri[...]

150 Chapter 4 Field Replaceable Units FRU Remo val and Replacement Replacing the Battery The battery in the B1000/C3000 workstation is contained within the real time clock module, part number 1826-4269, on the system board. The component reference designation is U33 on the system board. F ollow the steps below to replace the battery: 1. Close all o[...]

151 5 Diagrams This chapter provides functional information about the B1000/C3000 workstations . The following block diagrams are intended as a guide to understanding the overall power distribution and the functional overview of the workstations .[...]

152 Chapter 5 Diagrams System P ower System P ower Figure 5–1 shows the system power distribution. Figure 5-1. P ower Distribution Diagram[...]

Chapter 5 153 Diagrams Figure 5–2 shows the system unit block diagram. Figure 5-2. System Unit Functional Block Diagram[...]

154 Chapter 5 Diagrams[...]

155 6 Boot Console Handler This chapter explains how to use the Boot Console Handler , which provides an interactive environment after the power -on sequence in HP Visualize B1000/C3000 workstations .[...]

156 Chapter 6 Boot Console Handler Here are the topics covered in this chapter: • Boot Console Handler F eatures • Accessing the Boot Console Handler • Booting the W orkstation • Searching for Bootable Media • Resetting the W orkstation • Displaying and Setting P aths • Displaying and Setting the Monitor type • Changing the Console [...]

Chapter 6 157 Boot Console Handler Boot Console Handler Features Boot Console Handler F eatures There are times when you want to interact directly with the hardw are of your computer before it boots the operating system. The workstation provides a menu-driven boot console handler that allows you to perform special tasks , display information, and s[...]

158 Chapter 6 Boot Console Handler Accessing the Boot Console Handler Accessing the Boot Console Handler If the workstation has crashed or power was turned off for some reason, press the power switch and proceed to step 3. Otherwise , to access the boot console handler , follow these steps: 1. Close any files and applications on your computer . 2.[...]

Chapter 6 159 Boot Console Handler Boot Console Menus Boot Console Menus The boot console menus follow , showing the various tasks you can perform and the available information. The shortened version of all commands is indicated by the uppercase letters . Help is available for all the menus and commands by typing either help , he or ? and the menu [...]

160 Chapter 6 Boot Console Handler Boot Console Menus Here are the menus: ---------------- Main Menu ------------------------------------------------ Command Description ----------- ---------------------------------- BOot [PRI|ALT|<path>] Boot from specified path PAth [PRI|ALT|CON|KEY|[<path>] Display or modify a path SEArch [DIsplay|IP[...]

Chapter 6 161 Boot Console Handler Boot Console Menus ------ Configuration Menu ----------------------------- Command Description ------- ----------- AUto [BOot|SEArch][ON|OFF] Display or set specified auto flag BootID [<proc>] [<boot ID>] Display or modify processor boot ID BootINfo Display boot-related information BootTimer [0 - 200] [...]

162 Chapter 6 Boot Console Handler Boot Console Menus ------------- Information Menu -------------------------------------- Command Description ------- ----------------------------- ALL Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of VLSI and firmware COproc[...]

Chapter 6 163 Boot Console Handler Boot Console Menus ------ Service Menu ----------------------------------- Command Description ------- ------------------------------------ ChassisCodes [<proc>] Display/enable/disable chassis codes CLEARPIM Clear (zero) the contents of PIM EepromRead [<addr>] {<len>} Read EEPROM locations MemRea[...]

164 Chapter 6 Boot Console Handler Booting The W orkstation Booting The W orkstation In general the B1000/C3000 workstation is started by the power switch and HP-UX boots automatically . However , you may not alwa ys w ant the usual sequence to occur . F or example, you ma y w ant to start the workstation from an operating system that is stored on [...]

Chapter 6 165 Boot Console Handler Booting The W orkstation Answering yes ( Y ) causes the ISL to be loaded from the specified device. After a short time, the following prompt appears on your screen: ISL> ISL is the program that actually controls the loading of the operating system. By interacting with ISL, you can choose to load an alternate v[...]

166 Chapter 6 Boot Console Handler Searc hing for Bootab le Media Searching for Bootable Media T o list devices that contain bootable media, follow the directions in “ Accessing the Boot Console Handler” earlier in this chapter , and then type the following at the prompt and press Enter : Main Menu: Enter command > search ipl The search comm[...]

Chapter 6 167 Boot Console Handler Resetting the W orkstation Resetting the W orkstation T o reset your workstation to its predefined values , follow the directions in “ Accessing the Boot Console Handler” earlier in this chapter , and then type the following at the prompt and press Enter : Main Menu: Enter command > co When the Configurat[...]

168 Chapter 6 Boot Console Handler Displaying and Setting P aths Displaying and Setting P aths A path is the hardware address of a device that is attached to the I/O system of your workstation. The path command sets the system paths shown in T able 6-1. The path command sets and displays the hardw are address of a specified device attached to the [...]

Chapter 6 169 Boot Console Handler Displaying and Setting P aths Handler” earlier in this chapter , and then type the following at the prompt and press Enter : Main Menu: Enter command > path path_type path where path_type is one of the path types listed in T able 6-1. and path is the specification of the path in Mnemonic Style Notation (as d[...]

170 Chapter 6 Boot Console Handler Displaying and Setting the Monitor T ype Displaying and Setting the Monitor Type The workstation ships from the factory preset to use a monitor with a specific resolution and frequency . If you replace your workstation’s monitor with a different type of monitor , you must reconfigure your workstation to suppor[...]

Chapter 6 171 Boot Console Handler Displaying and Setting the Monitor T ype Displaying the Current Monitor Configuration T o display the current monitor configuration for your system from the Configuration Menu of the Boot Console Handler , follow the directions in “ Accessing the Boot Console Handler” on page 158 in this chapter . Once you [...]

172 Chapter 6 Boot Console Handler Displaying and Setting the Monitor T ype Setting the Monitor Type Y ou can set the monitor type for a graphics adapter by typing the following at the prompt and pressing Enter : Configuration Menu: Enter command> monitor graphics( n ) tt Where n is the number of the graphics adapter and tt is the monitor type. [...]

Chapter 6 173 Boot Console Handler Displaying and Setting the Monitor T ype The boot console may display a message that tells you that your new monitor selection will take effect the next time you reboot your workstation. The boot console also displays the new monitor information. Trying to change the monitor type to a number not listed for that gr[...]

174 Chapter 6 Boot Console Handler Displaying and Setting the Monitor T ype At this point, the new monitor type is active, but not sa ved. Because you didn’t save the monitor type, the next time you reboot the system the original monitor type will be used. Next, the following message is displayed: To select a new Graphics Monitor Type press the &[...]

Chapter 6 175 Boot Console Handler Displaying the Current Memory Configuration Displaying the Current Memory Configuration The following sample screen output uses the memory command to show a memory configuration table with properly-installed and configured memory . T o display the current memory configuration for you system, from the Informat[...]

176 Chapter 6 Boot Console Handler Displaying the Current Memory Configuration Memory Information Sample The following sample shows the memory information when memory modules are properly installed and configured: MEMORY INFORMATION MEMORY STATUS TABLE Slot Size Status ----- -------- ------ 0 256MB Active 1 256MB Active 2 128MB Active --------- T[...]

Chapter 6 177 Boot Console Handler Displaying the Status of the I/O slots Displaying the Status of the I/O slots The I/O command lets you identify all built-in I/O devices and optional I/O devices installed in the option slots . It is available in the Information Menu. T o use the IO command from the Information Menu of the boot console, type the f[...]

178 Chapter 6 Boot Console Handler Setting the A uto Boot and A uto Searc h Flags Setting the Auto Boot and Auto Search Flags The auto boot and auto search flags are variables stored in your workstation’ s nonvolatile memory . (Non-volatile memory retains its contents even after power is turned off .) If you reset these flags to a new value, th[...]

Chapter 6 179 Boot Console Handler Displaying and Setting the Security Mode Displaying and Setting the Security Mode The secure flag is a variable stored in non-volatile memory . (Non-volatile memory retains its contents even after power is turned off .) If you reset this flag to a new value, the change takes effect the next time you reboot the c[...]

180 Chapter 6 Boot Console Handler Displaying and Setting F astboot Mode Displaying and Setting F astboot Mode When fastboot is enabled (set to on), the workstation does a quick check of the memory and skips some processor self tests during the power -on self tests. This enables the workstation to complete its boot process quicker . The default fac[...]

Chapter 6 181 Boot Console Handler Displaying and Setting the LAN Station Ad dress Displaying and Setting the LAN Station Address It is sometimes necessary to supply the LAN station address of the workstation to other users . F or example, if the workstation is to become a member of a cluster , the cluster administrator needs to know your LAN stati[...]

182 Chapter 6 Boot Console Handler Displaying System Inf ormation Displaying System Information The all command allows you to display the system’ s processor revision and speed, cache size, memory size , flag settings, and the boot and console paths . T o display system information from the Information Menu, type the following at the prompt and [...]

Chapter 6 183 Boot Console Handler Displaying PIM Inf ormation Displaying PIM Information The pim command allows you to display the most recent PIM information for the specified fault type. T o display PIM information for a specific fault, from the Service Menu, type the following at the prompt and press Enter : Service Menu: Enter command > p[...]

184 Chapter 6 Boot Console Handler Stable Storage Stable Storage Stable storage is non-volatile memory associated with the P A-RISC processor module. Stable storage is used by the processor (CPU) to store: • Device path information • The state of the boot flags • HPMC error information • Operating system initialization data[...]

Chapter 6 185 Boot Console Handler ISL En vironment ISL Environment The ISL environment provides the means to load the operating system (HP-UX) environment. The ISL environment also provides an offline platform to execute optional diagnostic and utility programs from a boot device when HP-UX does not load. The ISL program is the first program loa[...]

186 Chapter 6 Boot Console Handler ISL En vironment • display - displays the boot and console paths in Stable Storage and the current setting of the ISL Boot Flags . • primpath - modifies the primary boot path entry in Stable Storage. The entry in Stable Storage for the primary boot device begins at byte address 0 and ends at byte address 31. [...]

Chapter 6 187 Boot Console Handler Obtaining and Updating System Firmware Obtaining and Updating System F irmware T o update a system’ s firmware , the firmware patch must be obtained from the patch server website at http://us-external_support.hp.com or http://europe-external_support.hp .com. The patch file is a combined shar’ed file that c[...]

188 Chapter 6 Boot Console Handler Obtaining and Updating System Firmware NO TE This process is automatic and requires no interaction until directed to do so. Please do not interrupt the process . The load process will take about 2 minutes . Step 5. A warning message will be issued, followed by " Continue ([y]/n)? ” type y and press Enter if[...]

Chapter 6 189 Boot Console Handler Obtaining and Updating System Firmware launch IPL other ISL Revision A.00.38 OCT 26, 1994 ISL booting ode fupdate; update pdc *************************************************************************** ****** ****** ****** Offline Diagnostic Environment ****** ****** ****** ****** (C) Copyright Hewlett-Packard Co [...]

190 Chapter 6 Boot Console Handler Obtaining and Updating System Firmware Cannot get module’s product string. Continuing Please wait while I examine the LIF for F/W files: Done. Type HELP for command information. File Name | Intended Product | Version ------------+--------------------------------+---------- PDC | Forte/Allegro Firmware (PDC) | 1.[...]

191 A Product Specifications This appendix lists the regulatory specifications , safety requirements , environmental specifications , and electrical specifications for the HP V ISU ALIZE B1000/C3000 workstations .[...]

192 Appendix A Product Specifications Regulatory and Safety Statements Regulatory and Safety Statements This section lists the regulatory and safety statements for the B1000 and the C3000 workstations .[...]

Appendix A 193 Product Specifications Regulatory and Safety Statements[...]

194 Appendix A Product Specifications Regulatory and Safety Statements Emissions Regulations F ederal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Canadian Department of Communications . These limits are designed to provide [...]

Appendix A 195 Product Specifications Regulatory and Safety Statements Figure A-1. VCCI Class B ITE (Japan) Figure A-2. RRL Class A EMI (Korea) Figure A-3. EMI Class A (T aiwan) Emissions Regulations Compliance Any third-party I/O device installed in HP system(s) must be in accordance with the requirements set forth in the preceding Emissions Regu[...]

196 Appendix A Product Specifications Regulatory and Safety Statements responsibility and liability arising therefrom. Acoustics Regulation On Noise Declaration F or Machines -3. GSGV Lpa <70dB Lpa <70dB operator position am Arbeitsplatz normal operation normaler Betrieb per ISO 7779 nach DIN 45635 T .19 Laser Safety Statement (U .S .A.) (F [...]

Appendix A 197 Product Specifications Regulatory and Safety Statements W arnings pa[...]

198 Appendix A Product Specifications En vironmental Specifications Environmental Specifications Acoustics Deskside: 4.7 bels typical @ 25˚ C 4.9 bels typical @ 30˚ C Altitude Operating: 0-10,000 ft. above sea level (0-3000m) Non-operating (storage or shipping): 0-15,000 ft. above sea level (0-4500m) DC Magnetic Field Interference Operating: &[...]

Appendix A 199 Product Specifications En vironmental Specifications Vibration Operating random: 0.21 Grms , 5-500 Hz Swept sine survival (shipping): 0.5 G (0-peak), 5-500 Hz Random survival (shipping): 2.09 Grms , 5-500 Hz[...]

200 Appendix A Product Specifications Electrical Specifications Electrical Specifications Input P ower F or B1000 and C3000 workstations: Line P ower 7.4 Amps RMS max @ 100V 6.2 Amps RMS max @ 120V 3.8 Amps RMS max @ 200V 3.2 Amps RMS max @ 230V AC Frequency: 48-66 Hz AC V oltage: 90-264V Maximum P ower Input: 805 W atts Maximum Current Load: 10[...]

201 B SCSI Connections This appendix provides information about connecting Small Computer System Interface (SCSI) devices to an HP V ISU ALIZE B1000/C3000 workstation.[...]

202 Appendix B SCSI Connections The following topics are covered within this section: • SCSI bus differences • SCSI restrictions • Determining SCSI bus length • Assigning SCSI device IDs • Connecting to the SCSI ports If you are on a B1000/C3000 workstation, the instructions in this chapter assume you are using HP-UX 10.20 operating syste[...]

Appendix B 203 SCSI Connections SCSI Bus Differences SCSI Bus Differences A Small Computer Systems Interface (SCSI) bus is an IEEE standard bus for connecting your workstation to internal and external devices (SCSI devices) running at different speeds . There may be one device connected to the external SCSI port or more than one device may be daisy[...]

204 Appendix B SCSI Connections SCSI Restrictions SCSI Restrictions This section describes the SCSI restrictions that apply to your workstation in the following areas: • Cables • T erminators • Number of Devices P er SCSI Bus • Considerations for Selecting SCSI Devices NO TE The Ultra Narrow , single-ended SCSI bus supports only 7 devices b[...]

Appendix B 205 SCSI Connections SCSI Restrictions HP offers the following SCSI cables for connecting externally connected devices to the system Ultra2 Wide Low-V oltage Differential port: CA UTION SCSI cables approved by HP are designed to function within the SCSI tolerances for HP devices . Use of other cables can result in significant problems w[...]

206 Appendix B SCSI Connections SCSI Restrictions T erminators The terminators for Ultra2 Wide Low-V oltage Differential SCSI (L VD SCSI) and Ultra Narrow Single-Ended SCSI (NSE SCSI) are different. The NSE SCSI terminator has 50 pins and will fit on an NSE SCSI connector . The L VD SCSI terminator has 68 pins and will fit on a L VD SCSI connecto[...]

Appendix B 207 SCSI Connections SCSI Restrictions higher performance SCSI bus than previous SCSI buses and is more sensitive to adherence to the electrical specifications . Low-voltage differential signaling specifications are described in the SCSI P arallel Interface-2 (SPI-2) document and in the Electrical Characteristics of Low V oltage Differ[...]

208 Appendix B SCSI Connections SCSI Bus Length Constraints SCSI Bus Length Constraints This section discusses SCSI bus length constraints for the Ultra Narrow Single-Ended SCSI bus and the Ultra2 Wide Low-V oltage Differential SCSI bus . Ultra Narrow Single-Ended SCSI Bus Length The maximum cable length for a Ultra Narrow Single-Ended SCSI bus is [...]

Appendix B 209 SCSI Connections SCSI Bus Length Constraints NO TE When calculating the total Ultra2 Wide Low-V oltage Differential SCSI cable/bus/trace length used externally , remember to account for cables connecting external devices together as well as the bus length internal to those devices .[...]

210 Appendix B SCSI Connections Assigning SCSI Device IDs Assigning SCSI Device IDs Before assigning a SCSI device ID to your drive, you need to c heck the existing SCSI device IDs . T o determine which SCSI device IDs are available for your device, use the ioscan command in a terminal window: 1. At a command line prompt, enter the following: /usr/[...]

Appendix B 211 SCSI Connections Assigning SCSI Device IDs Assigning Ultra Narrow Single-Ended SCSI Device IDs Y ou can determine which Ultra Narrow Single-Ended SCSI (NSE SCSI) devices are currently in use by reviewing the output from the ioscan command discussed above and looking under the “H/W P ath” heading. The entry 10/0/15/0 is the built-[...]

212 Appendix B SCSI Connections Connecting to the SCSI P or ts Connecting to the SCSI P orts This section describes how to connect to the system SCSI ports (Ultra Narrow Single-Ended and Ultra2 Wide Low-V oltage Differential). System SCSI P ort Connection The system contains two SCSI connectors: • Ultra Narrow , Single-Ended SCSI (NSE SCSI) conne[...]

Appendix B 213 SCSI Connections Connecting to the SCSI P or ts NO TE It is necessary to put a terminator on unused SCSI connectors on the rear panel, or the last device connected to the SCSI bus . T erminators are shipped with the system. Only use a NSE SCSI terminator for the NSE SCSI bus and a FW L VD terminator for the FW L VD SCSI bus .[...]

214 Appendix B SCSI Connections Connecting to the SCSI P or ts[...]

215 C Related Documentation This appendix provides part numbers and titles to related documentation.[...]

216 Appendix C Related Documentation Installation Manual • A4985-90010 - HP V ISU ALIZE B1000/C3000 Installation Card Service Manuals • B2355-90040 - System Administration T asks Manual HP 9000 Series 700 • B3782-90176 - Support Media User’ s Manual • A4033-90099 - HP A4032/A4033 Color Monitors CE Handbook Reference Manuals • A5992-9000[...]

217 Glossary A absolute pathname The full pathname of a file, inc luding all the directories leading to it, starting with the root directory (“/”) and ending with the filename itself See also file , filename, pathname . access permissions Settings that allow (or prevents) a user or group of users to read, write, or execute files See also ?[...]

218 Glossary diskless workstations. See also boot ROM. boot console handler The interactive firmware that enables you to interact with the hardware of your workstation before the workstation boots the operating system. The boot console interface allows you to perform special tasks, displa y information, and set certain system parameters. boot ROM [...]

Glossary 219 uses removable CD-ROM disks. The drive contains a semiconductor laser for reading data optically and an embedded controller . Central Processing Unit (CPU) The part of a workstation that interprets and executes instructions; the “brain. ” child directory See subdirectory . click T o press and immediately release a mouse button. The[...]

220 Glossary command interpreter A program that reads lines of text from standard input (typed at the keyboard or read from a file) and interprets them as requests to execute commands or programs. An HP-UX command interpreter is called a shell. See also shell. command option Information you provide on a command line to indicate any special action [...]

Glossary 221 daisy-chaining A method of connecting devices in which the signal passes from one device to the next in serial fashion along a bus . DDS tape drive A device that stores data on Digital Data Storage (DDS) cassettes. default Most commands give you a choice of one or more options . If you don’t specify an option, the command automatical[...]

222 Glossary hence the pointer on the screen) while holding down one or more of its buttons. This process specifies two separate locations on the screen for those operations that require two: the location when the mouse button is pressed, and the location when it is released. This is used, for example, to initiate a file-copy by pressing the mous[...]

Glossary 223 that runs at 20 Mbytes/second, which allows a cable length of up to 3 meters and a transfer rate of up to 20MB per second See also Ultra2 Wide Low-V oltage Differential SCSI, Small Computer System Interface . file The basic named unit of data stored on disk See also directory , filename . file access permissions The access rights gi[...]

224 Glossary hard disk drive A device that stores data on a hard disk. The hard disk can be a permanent part of the drive and thus be unremovable, or it can be removable. If it is removable , it is contained in a protective cover that is opened by the drive when access is needed. Help Manager The HP CDE application that provides online help. $HOME [...]

Glossary 225 into an icon See also icon. Initial System Loader The program that actually controls the loading of the operating system. input device Any of several pieces of hardware equipment used to give information to a system. Examples include the keyboard and the mouse See also output device . input window The window that displays a program’ [...]

226 Glossary the system substitutes the pathname that the link contains. link, v . T o establish a relationship between two objects such that one of the objects contains only the information required to associate it with the other , “real, ” object. local area network (LAN) A data communications system that allows a number of independent device[...]

Glossary 227 mouse pointer See pointer . N name A character string associated with a file, directory , or link. A name can include various alphanumeric characters , but never a slash (/) or null character See also pathname . network Two or more workstations sharing information See also cluster , workstation. network controller A printed circuit bo[...]

228 Glossary command. P parent directory A directory that contains other directories, each of which is then called a subdirectory See also subdirectory . password The secret word you enter next to the password prompt at login time to permit only authorized access . Keep your password secret and change it occasionally in order to protect your accoun[...]

Glossary 229 execute programs; a program currently running in the system. process ID A unique identification number assigned to all processes by the operating system. Also referred to as a PID See also PID . processor internal memory . A storage area in a processor (for example, EEPROM) that is set at the time of a high-priority machine check (HPM[...]

230 Glossary shell command An instruction you give the system to execute a utility program or shell script See also shell script, utility program. shell script A file that contains commands that the system can interpret and run in a shell. shutdown The process of taking the system from multi-user state to system administration state. slider One of[...]

Glossary 231 as user root, or by typing su (switch user) at a command-line prompt. Y ou must know the root password to become root. system administrator The person responsible for system and network installation, updating, maintenance, and security at your site. system call Invocation of a kernel process by a user program. system name See internet [...]

232 Glossary organization is authorized use See also user ID , password. user ID The name the computer uses to identify you. Y our system administrator assigns you a user ID . Enter your user ID during the login procedure when the system displays the login prompt See also user account. username The name that the system recognizes as uniquely yours.[...]

Glossary 233 capacity . A workstation usually includes a keyboard, a monitor , and a system unit See also node , disked workstation, diskless workstation.[...]

234[...]

Index Index 235 Symbols $HOME , 224 A absolute pathname , 217 active window , 217 ANSI , 217 argument , 217 attachment unit interface (A UI) , 217 B B1000/C3000 acoustics , 196 declaration of conformity , 193 electrical specifications , 200 emissions regulations , 194 , 195 environmental specifications , 198 laser statements , 196 LEDs , 196 main[...]

236 Index Index CD Drive , 42 floppy disk drive , 42 FRU , 38 hard disk drive SAM , 40 hard disk drive , 38 I/O cards , 45 memory , 43 workstation , 37 configuration , 220 control key sequence , 220 cpu , 220 CRX color graphics , 220 current working directory , 220 cursor , 220 D daisy-chaining , 220 DDS tape drive , 221 default , 221 Diagrams , [...]

Index Index 237 removable media , 117 removal and replacement , 97 speaker , 114 system board installation , 148 system board , 147 system fans , 111 H hard disk drive , 134 hard disk drive , 223 hard disk , 223 HCRX color graphics , 224 home directory , 224 host name , 224 host , 224 HP Visual User Environment , 224 HP VUE , 224 HP-UX cluster , 22[...]

238 Index Index nonvolatile memory , 227 O object , 227 Operating System overview , 33 operating system , 227 option , 227 output device , 227 output window , 227 P parent directory , 227 partner node , 228 path , 228 pathname , 228 PID , 228 PIM , 183 pointer , 228 P ower switch automatic shutdown , 22 soft power down procedure , 22 process ID , 2[...]

Index Index 239 Small Computer System Interface (SCSI) , 230 standalone , 230 Storage Device controls and features , 22 Storage device CD drive , 23 floppy disk drive , 24 Style Manager , 230 subdirectory , 230 superuser , 231 system administrator , 231 system board , 147 system call , 231 system name , 231 T terminal window , 231 title bar , 231 [...]