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HP (Hewlett-Packard) C4788x manual

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Table of contents for the manual

  • Page 1

    Contents HP 3000-sheet Stacker and HP 3000-sheet Stapler/ Stacker (C4779x and C4788x) User Guide[...]

  • Page 2

    2 Copyright and License Copyright Hewlett-Packard Company 1999 All Right Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. The user of this accessory is granted a license to: a) print hard copies of this User Guide for PERSONAL, INTERNAL, or COMPANY use [...]

  • Page 3

    3 Paper Handling Features . . . . . . . . . . . 4 Output (Unstapled) . . . . . . . . . . . . . 4 Stapling (HP 3000-sheet Stapler/ Stacker) . . . . . . . . . . . . . . . . . . . . . 4 Ordering Information . . . . . . . . . . . . . . 5 User LED Interpretation . . . . . . . . . . . . 6 Using the Device . . . . . . . . . . . . . . . . . 8 Selecting the[...]

  • Page 4

    4 Paper Handling Features Paper Handling Features Output (Unstapled)  3,000 sheets Letter (20 lb bond)/A4 (80 g/m 2 )  1,500 sheets Ledger (20 lb bond)/A3 (80 g/m 2 ) Stapling (HP 3000-sheet Stapler/Stacker)  2 to 50 sheets of 20 lb bond, or equivalent job height (5 mm)  Multiple staple positions:  One angled  One, two, three, or [...]

  • Page 5

    5 Ordering Information Ordering Information The product number for the replacement Stapler refills is C4791A (3 Stapler refills, 5,000 staples per refill).[...]

  • Page 6

    6 User LED Interpretation User LED Interpretation Use the following table to interpret the status of the device by referring to the user LED (see the graphic on the next page). Continued on next page. User LED status Interpretation Solid Green The device is on and ready. Flashing Amber  The device is not correctly attached to the printer.  On[...]

  • Page 7

    7 User LED Interpretation The following graphic shows the location of the user LED on the device.[...]

  • Page 8

    8 Using the Device Using the Device Selecting the Output Bin The system has several output locations: the Standard Output Bin, the Face-up Bin, and the Stacker Bin. Note Envelopes, labels, and transparencies are ONLY supported in the Face-up Bin. Stacker Bin (Optional Bin 1) Face-up Bin Standard Output Bin[...]

  • Page 9

    9 Using the Device Configuring the Device The device attaches to the left side of the printer. There is a menu in the printer’s Control Panel called CONFIGURATION OF STKR where you can change the default offset and default stapler actions. Note The network administrator can limit access to the offset and default stapler actions. Offset actions Of[...]

  • Page 10

    10 Using the Device Offset Action: Job Separator When the Job Separator action is enabled, the device automatically separates jobs or mopies. Each job or mopy is separated by only offsetting the first page. Note This offset action is only available for the HP 3000-sheet Stacker. Offset actions (continued)[...]

  • Page 11

    11 Using the Device Note The user can select the available stapler action through the printer driver (for example, 1 staple or 2 staples). When selecting any stapler action, the jobs or mopies are automatically separated by offsetting the jobs or mopies from each other. If the proper printer driver is not used, the default stapler action occurs. De[...]

  • Page 12

    12 Using the Device Angled Staple Note The illustration shown is for Letter/A4. See the printer driver for different paper sizes. If the default action is set to Angled Staple, the staple is placed in the corner of the document at a 40 degree angle. Default stapler actions (HP 3000-sheet Stapler/Stacker ONLY) (continued)[...]

  • Page 13

    13 Using the Device One Staple, Two Staples, Three Staples, or Six Staples Note The illustration shown is for Letter/A4. See the printer driver for different paper sizes. If the default action is set to One Staple, Two Staples, Three Staples, or Six Staples, one job or mopies are stapled with the number of staples indicated from one to six. All of [...]

  • Page 14

    14 Using the Device Custom Note The illustration shown is for Letter/A4. See the printer driver for different paper sizes. If the default action is set to Custom, the network administrator must define the number of staples (up to seven) and their location. The users can select this feature through the printer driver. Note Only the network administr[...]

  • Page 15

    15 Refilling the Stapler Cartridge (HP 3000-sheet Stapler/Stacker ONLY) Refilling the Stapler Cartridge (HP 3000-sheet Stapler/Stacker ONLY) 1 Move the Stapler/Stacker away from the printer, open the Stapler door. 2 To remove the Stapler Cartridge, squeeze the green cartridge release handle, and pull the Stapler Cartridge out. 3 Remove the empty ca[...]

  • Page 16

    16 Refilling the Stapler Cartridge (HP 3000-sheet Stapler/Stacker ONLY) 4 Holding the Stapler refill with the arrow pointing up, insert the Stapler refill into the Stapler Cartridge. 5 Grasp the orange cardboard tab on the Stapler refill and remove the tape. 6 Insert the Stapler Cartridge into the Stapler module. 7 Push the Stapler Cartridge in pla[...]

  • Page 17

    17 Clearing Paper Jams Clearing Paper Jams The message STKR: DETACH AND CLEAR JAM displays on the Control Panel. 1 Move the device away from the printer. 2 Remove paper from any of the indicated areas (A, B, C, D, or E). See the graphic on the following page. 3 Reattach the device. Wait for the solid green status light on the user LED on the device[...]

  • Page 18

    18 Clearing Paper Jams The following graphic shows the areas where paper jams might occur.[...]

  • Page 19

    19 Clearing Stapler Jams Clearing Stapler Jams The message STKR: DETACH AND CLEAR STAPLE JAM or CHECK STAPLER DEVICE alternating with CLEAR JAMMED STAPLE displays on the Control Panel. 1 Move the Stapler/Stacker away from the printer. 2 To clear the paper jam from the Stacker Bin, pull the paper out of the rollers. 3 Open the Stapler door on the re[...]

  • Page 20

    20 Clearing Stapler Jams 4 To remove the Stapler Cartridge, squeeze the green cartridge release handle, and pull the Stapler Cartridge out. 5 Pull the cartridge lever up. 6 Remove the staple that is jammed in the Stapler Cartridge. 7 Push the cartridge lever down. Continued on next page. 4 5 6 7[...]

  • Page 21

    21 Clearing Stapler Jams 8 Insert the Stapler Cartridge into the Stapler module. 9 Push the Stapler Cartridge into place. A click means that the Stapler Cartridge is installed properly. 10 Close the Stapler door on the rear of the Stapler/Stacker. 11 Reattach the Stapler/Stacker and wait for a solid green status light on the user LED on the device.[...]

  • Page 22

    22 Control Panel Messages for the Device Control Panel Messages for the Device The following table explains messages that might display on the printer’s Control Panel. Messages are listed in alphabetical order. Printer messages Message Description Recommended action CHECK STAPLER DEVICE alternates with CLEAR JAMMED STAPLE A staple jam occurred. C[...]

  • Page 23

    23 Control Panel Messages for the Device OUTPUT BIN FULL alternates with CLEAR PAPER FROM OPTIONAL BIN 1 The Stacker Bin is full. Empty the Stacker Bin. STAPLER LOW ON STAPLES The Stapler Cartridge has 20 to 50 staples remaining. No action required. STAPLER OUT OF STAPLES There are no more staples in the Stapler Cartridge. Refill the Stapler Cartri[...]

  • Page 24

    24 Control Panel Messages for the Device STKR: CALL SERVICE alternates with STKR: ERROR ZZ alternates with 66.XY.ZZ OUTPUT DEVICE FAILURE A hardware malfunction occurred in the device. X is 1 or 2 and Y might be 2 or 3 . Turn the printer off, and turn the printer on. If the condition persists, contact your HP-authorized service and support provider[...]

  • Page 25

    25 Control Panel Messages for the Device STKR: TRAY OVERLOAD alternates with CLEAR PAPER FROM OPTIONAL BIN 1 The weight capacity of the stacker bin has been reached. Clear the paper from the Stacker Bin. TOO MANY PAGES IN JOB TO STAPLE The job height is greater than the stapler capacity. The height of the job to be stapled should not exceed 5 mm. S[...]

  • Page 26

    26 Determining System Problems Determining System Problems Note Envelopes, labels, and transparencies are ONLY supported in the Face-up Bin. The Stapler can staple jobs of 2 to 50 sheets or 5 mm of thickness. If the job is thicker than this, the job is ejected unstapled. The Stacker Bin can hold a maximum of 3,000 sheets, depending on the paper’s[...]

  • Page 27

    27 Determining System Problems Problems with the device Situation Possible Reason Job was not stapled. (HP 3000-sheet Stapler/ Stacker only)  The job height exceeds the stapling capacity (5 mm).  There is a staple jam.  A single-page job was sent to the Stapler; it will not be stapled.  The Stapler ran out of staples. Printer does not r[...]

  • Page 28

    28 Determining System Problems CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. See the paper specifications in the user guide for your specific HP LaserJet printer. Paper jams and paper feeding problems.  Make sur[...]

  • Page 29

    29 Determining System Problems Cabling Installation Roadmap[...]

  • Page 30

    30 Supported Paper Sizes Supported Paper Sizes Tray, Bin, or Stapler Capacity Paper Weight Face-up Bin Up to 125 sheets Letter (20 lb bond) A4 (80 g/m 2 )  Letter, ISO A4 (landscape orientation only)  Legal, Ledger (11 x 17 in.), A3, JIS B4, JIS Double Postcard, JPostD, JIS B5, A5, Executive, JIS Exec, 8K, 16K (portrait orientation only) Cust[...]

  • Page 31

    31 Supported Paper Sizes Stacker Bin (Optional Bin 1) Up to 3,000 sheets Letter (20 lb bond) A4 (80 g/m 2 ) Note The Stacker Bin’s capacity varies depending on the paper’s size and weight. For example, using 11 x 17 in. (20 lb bond), the capacity can be approximately 1,500 sheets.  Letter, ISO A4 (landscape orientation only)  Legal, Ledge[...]

  • Page 32

    32 Supported Paper Sizes For more information such as physical dimensions, paper guidelines, and environmental specifications, see the user guide supplied with your specific HP LaserJet printer. Also see the HP LaserJet Printer Family Paper Specification Guide . S ta p le r Maximum 5 mm stack height. For example, 50 sheets of 20 lb bond. Note The s[...]

  • Page 33

    33 Information Menu Information Menu This control panel menu contains printer information pages that give details about the printer and its configuration. To print an information page, scroll to the desired page, and press S ELECT . Paper Path Test The paper path test can be used to verify that the paper path is working properly or to troubleshoot [...]

  • Page 34

    34 Information Menu Note When running the paper path test to confirm that the stapler is working correctly, make sure that one of the stapler action options has been selected. If one has not been selected, the job will not be stapled. Also make sure that you are selecting and sending more than one copy.[...]

  • Page 35

    35 Paper Handling Menu Paper Handling Menu When paper handling settings are correctly configured through the printer’s Control Panel, you can print by choosing the type and size of paper from the printer driver or software application. Item Values Explanation PAPER DEST= STANDARD OUTBIN STANDARD OUTBIN FACE-UP BIN OPTIONAL BIN 1 OPTIONAL BIN 1 on[...]

  • Page 36

    36 Regulatory Information Regulatory Information For regulatory information, see the user guide supplied with your specific HP LaserJet printer.[...]

  • Page 37

    37 Service and Support Service and Support For warranty information, see the user guide supplied with your specific HP LaserJet printer. For support telephone numbers, see the HP Customer Care section of the user guide for your specific HP LaserJet printer.[...]