HP (Hewlett-Packard) C9K60UT#ABA manual

HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC Maintenance and Service Guide[...]

© Copyright 2012 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States an d other countries. Microsoft and Windows are either trademarks or registered trademarks o[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

Plastic parts .......... .......... ............ ............. .......... ........... ............. ........... ........... .. 36 Cables and connectors ................................................. .................................... 37 Drive handling ..... ....................... .............. ........................... ....................[...]

Start ing Compute r Setup ............... ......................... ...................... ............. ...................... 105 Navigating and selecting in Comp uter Setup ...... ........... ............... .......... ............... .......... 105 Restorin g factory sett ings in Computer Se tup ............. .................... ..............[...]

Index .............. ............. ............. ................ ............. ............ ................. ............. .......... .................. .............. ........ 134 viii[...]

1 Product description Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Product Name HP ProBook 4540s Notebook PC √√ HP ProBook 4440s Noteb ook PC √√ HP ProBook 4441s Noteb ook PC √ Processors Intel® Core™ i7 processor, Quad Core (6-MB L3 cache, 35W) 3612QM, 2.10-GHz processor √√√√ Intel® Core i5 pr[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Panel All display assemblies include 2 wireless local area network (WLAN) antennas All displays are LED backlit √√√√ 39.6-cm (15.6-inch) HD, 1366x768 √ 39.6-cm (15.6-inch) HD, 1366x768, includes camera √√ 39.6-cm (15.6-inch) HD, 1366x768, includes camera and[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Supports the following drive s: ● 750-GB, 7200-rpm or 5400-rp m ● 640-GB, 5400-rpm ● 500-GB, 7200-rpm or 5400-rp m ● 320-GB, 7200-rpm or 5400-rp m √√ Supports the following drive s: ● 750-GB, 7200-rpm or 5400-rp m ● 640-GB, 5400-rpm ● 500-GB, 7200-rpm ?[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Supports the following WLAN formats: ● Ralink 802.11 b/g/n 1×1 ● Atheros 802.11 b/g/n 1×1 ● Atheros 802.11 b/g/n + BT Combo ● Broadcom 802.11 b/g/n + BT Combo ● Intel 802.11 b/g/n + BT Combo ● Intel 802.11 a/b/g/n 2×2 + BT Combo √√√√ Integrated WWAN[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Power requirements Smart AC adapter with localized cable plug support (3-wire plug with ground pin): √√√√ 90-W √ √ 65-W √ √ 9-cell, 93-Wh Li-ion battery √√√√ 6-cell, 47-Wh Li-ion battery √√√√ Security Integrated fingerprint read er √√?[...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Windows 7 Professional 32 with Microsoft Office 2010 Personal (Japan only) √√ Windows 7 Professional 32 with Microsoft Office 2010 Home & Business (Japan only) √√ Windows 7 Professional 32 with Microsoft Office 2010 Professional (Japan on ly) √√ Windows 7 [...]

Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) WWAN module √ √ Keyboard √√√√ 7[...]

2 External component identification Display Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communica te with wireless wide-area networks (WWAN ). (2) WLAN antennas (2)* Send and receive wireless sign als to communicate with wireless local area networks ( WLAN). (3) Internal microphone(s) (1 or[...]

Component Description (6) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visi ble from the outside of the computer. *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely around the anten[...]

Lights Components Description (1) Power light ● On: The computer is o n. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Cap s lock light On: Caps lock is on. (3) Web browser light ● On: The computer is o n. ● Off: The computer is off, in Suspend mo de, or in Hiber nation. (4) Wireless lig[...]

Buttons, speakers, and fingerprin t reader (select models only) Component Description (1) Power button ● When the computer is off, p ress the button to turn on the computer. ● When the computer is on, press the b utton briefly to initiate Sleep. ● When the computer is in the Sleep state, pr ess the button briefly to exit Sleep. ● When the c[...]

Component Description (4) Wireless button Tur ns the wireless feature on or off but does not e stablish a wireless connection. (5) Fingerprin t reader (select models only) All ows a fingerprint logon to Windows, instead of a password logon. Keys Model 4540s Component Description (1) esc key Displays system information when pressed in combination wi[...]

Model 4440s/4441s Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combinat ion with a function key, the num lk key, the esc key, or other keys. (3) Windows logo key Displays the Windows Start menu. (4) Function keys Execut[...]

Front Component Description (1) Drive light ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D Drive Guard, refer to the HP Notebook Reference Guide . (2) Media Card Reader Supports the following digital ca rd formats: ● Memory Stick PRO ● Memory Stick P[...]

Left Component Description (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not pr event the computer from be ing mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/battery light ● White: The computer is connected to e[...]

Right Component Description (1) USB 2.0 ports (2) Connect optional USB devices. For more information about USB devices, see the HP Notebook Reference Guide . (2) Optical drive (select model s only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (3) Optical drive light (select models only) ● On: Th[...]

3 Illustrated parts catalog Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the service tag. ● Product name (1) . This is the product name affix ed to the front of the computer. ● Serial number (s/n) (2) . This is an alphanumeric identifier that is unique to eac[...]

Computer major components Model 4540s Figure 3 -1 Model 4540s 18 Chapter 3 Illustrated parts catalo g[...]

Item Description Spare part number (1) Display panel 39.6-cm (15.6-inch) HD, anti-glare, without webcam 683481-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam 683482-001 39.6-cm (15.6-inch) HD, anti-g lare, with webcam and WWAN 683483-001 (2) Keyboa rd (includes cable) NOTE: For a detailed list of available keybo ards, see Sequential part numbe[...]

Item Description Spare part number (16) WWAN modules Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 (17) Memory modules (PC3-12800 , 1600-MHz, DDR3) 4-GB 641369-001 2-GB 652972-001 (18) Optical drive (includes bracket, bezel, and screws) DVD±RW Double-Layer Drive 683500-001 Blu-ray ROM DVD±RW SuperMulti DL Dr[...]

Item Description Spare part number 320-GB, 7200-rpm 641672-001 (23) Bottom door 690978-001 Computer majo r components 21[...]

Model 4440s/4441s Figure 3 -2 Model 4440s/4441s 22 Chapter 3 Illustrated parts catalo g[...]

Item Description Spare part number (1) Display panel 35.6-cm (14.0-inch) , anti-glare, without webcam 683644-001 35.6-cm (14.0- inch), anti- glare, with webca m 683645-001 35.6-cm (14.0-inch) , anti-glare, with webcam and WWAN 683646-001 35.6-cm (14.0-inch) , BrightView, without webcam 683647-001 35.6-cm (14.0-inch) , BrightView, with webcam 683648[...]

Item Description Spare part number Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 (14) WWAN modules Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 (15) Memory modules (PC3-12800 , 1600-MHz, DDR3) 4-GB 641369-001 2-GB 652972-001 (16) Optical drive (includes bracket, bezel, and screws) DVD±RW and CD-RW S[...]

Item Description Spare part number 128-GB solid-state drive 684253-001 (19) Heat sink (includes replacement thermal material) For use in models with discrete graphics 683655-001 For use in models with UMA gr aphics 683656-001 (20) Fan 683651-001 (21) Bottom door 690979-001 Display components Item Description Spare part number (1) Display bezel For [...]

Plastics Kit Item Description Spare part number Plastics Kit for use in 4540s mo dels 683501-001 Plastics Kit for use in 4440s/4441 s models 683662-001 (1) Optical drive protective insert (2) Secure Digital card protective insert 26 Chapter 3 Illustrated parts catalo g[...]

Cable Kit Item Description Spare part number Cable Kit for use in 4540s models 683477-001 Cable Kit for use in 4440s/4441s models 683640-001 (1) Battery connector cable (2) Power connector cable (3) Audio cable (4) USB connector and cable Cable Kit 27[...]

Mass storage devices Description Spare part number (1) Hard drives 750-GB, 7200-rpm 633252-001 750-GB, 5400-rpm 634250-001 640-GB, 5400-rpm 669300-001 500-GB, 7200-rpm 634925-001 500-GB, 5400-rpm (4440s/4441s models only) 669299-001 320-GB, 7200-rpm 641672-001 320-GB, 5400-rpm (4440s/4441s models only) 622643-001 128-GB solid-state drive 684253-001[...]

Miscellaneous parts Description Spare part nu mber AC adapt ers 65-W AC adapter 693711-001 65-W AC adapter for use in India and the People's Republic of China 693710-001 90-W AC adapter 693712-001 90-W AC adapter for use in India and the People's Republic of China 693713-001 Power cords: For use in Argentina 490371-D01 For use in Brazil 4[...]

Description Spare part nu mber Nylon case 612757-001 Top load case 679921-001 Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician re commended N = Non-user rep laceable Spare part number CSR flag Description 390632-001 A Optical mouse 434594-001 A HP USB Optical Travel Mouse 490371-001 A Power cor[...]

Spare part number CSR flag Description 679921-001 A Top load case 693711-001 A 65-W AC adapter 693712-001 A 90-W AC adapter 693713-001 A 90-W AC adapter for use in India and the People's Republic of China 693710-001 A 65-W AC adapter for use in India and the People's Republic of China 622643-001 A 320-GB, 5400-rpm hard drive (4 440s/4441s[...]

Spare part number CSR flag Description 682417-001 N Intel Core i3 processor, 3110M, 2.3-GH z, 3-MB L3 cache (include thermal material) 683475-001 N Audio board 683476-001 N Base enclosure for use with 4540s models 683477-001 N Cable Kit for use in 4540s models (see Cable Kit on page 27 for more Cable Kit spa re part information) 683478-001 N Displa[...]

Spare part number CSR flag Description 683491-281 A Keyboard for use in 4540s models in Thailand 683491-291 A Keyboard for use in 4540s models in Japan 683491-A41 A Keyboard for use in 47540s models in Belgiu m 683491-AB1 A Keyboard for use in 4540s models in Taiwan 683491-AD1 A Keyboard for use in 4540s models in South Kore a 683491-B31 A Keyboard[...]

Spare part number CSR flag Description 683642-001 N Display bezel for use with HP ProBook 4440s/ 4441s models without a webcam 683643-001 N Display Hinge Kit fo r use in 4440s/4441s models (includes le ft and right hinges, hinge covers, bezel screw covers, and screws) 683644-001 N 35.6-cm (14.0-inch) display assembly, anti-glare, without w ebcam 68[...]

Spare part number CSR flag Description 691111-001 A DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes beze l, bracket, and screws) 692428-001 N Intel Pentium B980 processor, 2.4-GHz, 2-MB L3 cache (includes ther mal material) Sequential part number li sting 35[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdr iver Service considerations The following sectio ns include some of the cons iderations[...]

Cables and connectors CAUTION: When servicing the computer, be sure that c ables are placed in their prop er locations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avoid damage. Apply only th e tension require d to unseat or seat the cables during removal an d inse[...]

Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity. Networ ks bu ilt into many integrated circuits provide some protection, bu t in many cases, ESD conta ins enough power to alter d e vice parameters or mel[...]

Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp o rting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conduct ive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta[...]

Equipment guidelines Grounding equi pment must include either a wrist stra p or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded syste m. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground co rds. To provid e proper ground, wear a strap snugl y against[...]

Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer . Make special note of each screw and screw lo ck size and location du ring removal and repl acement. Service tag W[...]

Battery Description Spare part num ber 9-cell, 93 WHr, 2.8 Ah Li-ion batter y 633809-001 6-cell, 47 WHr, 2.2 Ah Li-ion batter y 633805-001 Before disa ssembling the computer, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the o[...]

Using the optional security screw Use the optional security screw to lock the service doo r to the bottom of the computer. When not in use the security scr ew can be stored insid e the battery bay . Remove the battery: To use the security screw: 1. Remove the battery. 2. Remove the security screw fro m inside the battery bay (1) and insert it (2) t[...]

Bottom door Description Spare part num ber Bottom door for use in 4540s models 690978-001 Bottom door for use in 4440s/44 41s models 690979-001 Before disa ssembling the computer, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough [...]

SIM NOTE: This section applies on ly to computer models with WWAN capability. NOTE: The SIM is provided by the en d-user as a security measure for the WWAN modul e. The SIM should be remove d, placed into a static-dissipa tive container, a nd then replac ed when the co mputer is reassembled. Before removing the SIM, follow these steps: 1. Shut down[...]

Optical drive NOTE: All optical drive spare part ki ts include an optical drive b ezel, bracket , and screws. Description Spare part num ber For use in 4540s mo dels DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 683500-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 683499-001 For use in 4440s/4441s mode ls DVD±RW and CD-RW Super Multi Double[...]

4. Remove the optical drive (3) from the computer. Reverse this procedure to install an optical drive. Component replacement procedures 47[...]

Hard dr ive NOTE: All hard drive spare part kits incl ude a hard drive bracket and screws. Description Spare part num ber 750-GB, 7200-rpm hard drive 633252-001 750-GB, 5400-rpm hard drive 634250-001 640-GB, 5400-rpm hard drive 669300-001 500-GB, 7200-rpm hard drive 634925-001 500-GB, 5400-rpm hard drive (4 440s/4441s models only) 669299-001 320-GB[...]

3. Pull the Mylar tab on the hard drive (2) toward the side of the computer to disengage the hard drive from the connector, a nd then lift th e hard drive o u t of the hard drive bay. NOTE: Model 4540s sho wn. 4. If it is necessary to re place the hard dr ive cover, lift the Mylar tab to unlock it. 5. Remove the four Phillips PM3. 0×3.0 hard driv [...]

6. Lift the top of the Mylar cover (2) from the drive, and then remove the cover from the hard drive (3) . Reverse this procedure to rea sse mble and install the h ard drive. Memory modules NOTE: Primary and expansion memory is insta lled in a stacked configuration in the bottom of the computer. Description Spare part num ber 2-GB (PC3-12800, 16 00[...]

7. Click the link for the most recent BIOS. 8. Click the Download button, and then fo llow the on-screen instructions. Before removing the memory module, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. D[...]

WWAN module CAUTION: The WWAN module and the WL AN module are not interchangea ble. Description Spare part num ber Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 Before removing the WWAN module, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, tu[...]

4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are d esigned with a not ch to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not co nnected to the terminals on the WWAN module, the protective sleeves must be installed on the an tenna connectors,[...]

WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable . Description Spare part num ber Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetoo th 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Blueto oth 4[...]

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules a re designed with a n otch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the termina ls on the WLAN module, the protective sleeves must be installed on the an tenna connectors, as shown in the following illustrat[...]

Keyboard NOTE: For a detailed list o f available keyb oards, see Sequential part number listing on page 30 . Description Spare part num ber Keyboard for use in 4540s models 683491-xxx Keyboard for use in 4440s/4441s 683657-xxx Before removing the keyboard, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is of[...]

3. For model 4440s/4441 s, remove the two Phillip s PM2.5×6.0 screws that secure the keyboard to the computer. 4. Position the computer right-side up with the front towar d you. 5. Open the compute r as far as possible. 6. Slide the keyboard do wnward toward the palm rest (1) . 7. Lift the top of the keybo a rd at an angle (2) , and then pull the [...]

8. Rotate the keyb oard until it rests on the palm re st (1) , and then disconnect the keybo a rd cable by lifting the keyboard connecto r latch (2) , and then d isconnecting the keyboard cable from the system board (3) . 9. Remove the keyboard. Reverse this procedure to insta ll the keyboard. 58 Chapter 4 Remova l and replacement procedures[...]

Heat shield Description Spare part num ber Heat shield for use in 4540s mod els 687696-001 Heat shield for use in 4440s/4441s mo dels 683497-001 Before removing the heat shield, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the[...]

6. Remove the heat shield from the computer (4) . 7. For model 4440s/4 441s, remove the three Phillips PM2.0×3.0 screws (1) that secure the heat shield to the computer. 8. Rotate t he top o f the sh ield upward (2) . 9. Lift the heat shield from the computer (3) . Reverse this procedure to in stall the heat shield. 60 Chapter 4 Remova l and replac[...]

Fan Description Spare part num ber Fan for use in 4540s models 683484-00 1 Fan for use in 4440s/4441s models 683651-001 Before removing the fan, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect [...]

4. Remove the fan fro m the system board (3) . Reverse this procedure to insta ll the fan. NOTE: To prop erly ventilate the comput er, allow at le ast a 7.6-cm (3-in) clea rance on the l eft side of the computer. The computer uses an electric fan for ventilation. Th e fan is controlled by a temperature sensor and is designed to turn on automaticall[...]

Heat sink All heat sink spare part kits in clude replacement thermal material. Description Spare part num ber For use in 4540s mo dels: Heat sink for use in model s with UMA graphics 683489-001 Heat sink for use in models with discrete graphics 683490-001 For use in 4440s/4441s mode ls: Heat sink for use in models with discrete graphics 683655-001 [...]

3. Lift the left side of the heat sink up at an angle (2) , and then pull it away from the side of the computer to remove it (3) . 4. To remove the UMA h eat sink, in the ord e r indicated, loosen the four captive Phill ips screws (1) that secure the heat sink to the system board. 5. Lift the left side of the heat sink up at an angle (2) , and then[...]

NOTE: For UMA models, thoroughly clean thermal mate rial from the surface of the system board (1) and heat sink (2) each time you remove the heat sink. All heat sink and p rocessor spare part kits include thermal material. Reverse this procedure to insta ll the heat sink. Component replacement procedures 65[...]

Processor NOTE: All processor spare part kits incl ude replacem ent thermal material. Description Spare part num ber Intel Core i7 processor, Quad Core: 3612QM, 2.1-GHz processor with 6- MB L3 cache 680647-001 Intel Core i5 processors, Dual Core: 3360M, 2.8-GHz processor with 3 -MB L3 cache (includes thermal grease) 681953-00 1 3320M, 2.6-GHz proce[...]

Remove the proce ssor: 1. Position the computer upside-down. 2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. 3. Lift the processor (2) straight up and remove it. NOTE: The gold tria ngle (3) on th e processor must be aligned with the tria ngle embossed o n the processor[...]

3. Disconnect th e power from the c omputer by first unplugging the power cord from the AC ou tlet, and then unpl ugging the AC adap ter from the comput er. 4. Remove the batt ery (see Battery on page 42 ). 5. Remove the following compo nents: a. Bottom door (see Bottom do or o n page 44 ). b. Memory modules (see Memory modules on page 50 ) c. WLAN[...]

3. For 4440s/4441 models, disconnect the following cables from the system boa rd: (1) Function board/Power b utton board cable (2) Finger print reader board cable 4. Position the compute r upside down. Component replacement procedures 69[...]

5. For 4540s models, remove the following screws that secure th e top cover to the computer: (1) 4 rubber screw covers fr om the corners of t he computer (2) 11 Torx T8M2.5×6.0 screws 70 Chapter 4 Remova l and replacement procedures[...]

6. For 4440s/4441s models, re move the following screws that secure the top cover to the computer: (1) 4 rubber screw covers fr om the corners of t he computer (2) 9 Torx T 8M2.5×6.0 screw s (3) 1 Phillips PM2.5×3.0 screw fro m the hard drive bay Component replacement procedures 71[...]

7. For 4540s models, remove the following screws that secure th e top cover to the computer: (1) 2 Phillips PM2.0×2.5 screws from the optical drive bay (2) 3 Phillips PM2.0×2.0 b r oadhead screws from the battery ba y 8. For 4440s/4441s models, re move the following screws that secure the top cover to the computer: (1) 3 Phillips PM2.0×2.5 screw[...]

9. Position the computer upright. 10. For 4540s mod els, remove the tw o 2 Torx T8M2.5 ×6.0 screws screws that secure the top cover to the computer. 11. For 4440s/4441s models, remove the three 2 Torx T8M2.5 ×6.0 screws sc re ws that secure the top cover to the computer. Component replacement procedures 73[...]

12. Turn the computer upright an d open it as far as possible. 13. Pry the top of the top co ver loose from the computer (1) . 14. Lift the top cover up slightly (2) , enough not to inadvertently di sconnect the touch pad cable from the system board. 15. Lift the top cover upward enoug h to access the audio board cable (1) , and the disconnect the [...]

Fingerprint reader board NOTE: Fingerprint assembly spare part kits include cable, bracket, a nd screws. Description Spare part num ber Fingerprint reader board for use in 45 40s models 683485-001 Fingerprint reader board for use in 4440s/4441s models 683652-001 Before removing the fingerprint r eader board, follow these ste ps: 1. Shut down the co[...]

4. Remove the read er and cable assemb ly from the top cover (4) . Reverse this procedure to in sta ll the fingerprint rea der board. Speaker assembly NOTE: In 4540s models, th e speakers are mo unted to the bott om of the top cove r. NOTE: In 4440s/4441s models, th e speakers are mounted to the base enclo sure. Description Spare part num ber Speak[...]

4. Remove the batt ery (see Battery on page 42 ). 5. Remove the following compo nents: a. Bottom door (see Bottom do or o n page 44 ). b. Keyboard (see Keyboard on page 56 ) c. Top cover (see Top cover on page 67 ) Remove the speaker assembly: 1. If disassembling model 4440s/4441s, skip to step 7. 2. Position the top cove r upside-down with the fro[...]

9. Remove the two broadh ead PM2.0×3.0 screws (2) that secure the speakers to the computer, and the remove the speakers from the compu t er (3) . Reverse these procedures to install the speaker assembly. 78 Chapter 4 Remova l and replacement procedures[...]

Function board/Power button board assembly Description Spare part num ber Function board/Power button board assembly fo r use in 4540s models (includes cable) 683486-001 Function board/Power button board for use in 4440s/4441s models (inc ludes cable) 683653-001 Before removing the function board and power butto n board, follow these steps: 1. Shut[...]

4. Remove the powe r button board from the top cover. (3) . Reverse this procedure to insta ll the func tion board/power button bo ard assembly. 80 Chapter 4 Remova l and replacement procedures[...]

Audio board Description Spare part num ber Audio board (includes cable) 683475-001 Before removing the audio board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connect[...]

Reverse this procedure to in stall the audio board. USB connector assembly The USB connecto r assembly is included in the Cable Kit, spare part number 6834 77-001 for 4540s models and 6836 40-001 for 4440s/4441s models. Before r emoving the USB co nnecto r assembly, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e comp[...]

4. Remove the two Phillips PM2.5×4. 5 screws (4440s/4 441s m odels) (3) that secure the USB connector to the computer. NOTE: Model 4540s has on ly one screw securing the USB connector. Model 4440s/4 4 41s has two screws. Reverse this procedure to insta ll the USB connector assembly. Component replacement procedures 83[...]

Battery cable The battery cable is included in the Cable Kit, spare part nu mber 683477-001 for 4540s models, 684640-001 for 4440s/4441s models. Before removing the battery cable, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough [...]

System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part num ber For use in 4540s mo dels with: UMA graphics with WWAN 683496-001 UMA graphics without WWAN 683495-001 1-GB of discrete graph ics memory 683493-001 2-GB of discrete graph ics memory 683494-001 System board for use in 4440s/44 41s [...]

When replacing the system board, be sure to re move the following components from the defective system board and install on the replacement system board: ● Memory modu le (see Memory modules on page 50 ) ● SIM (see SIM on page 45 ) ● WLAN/Bluetooth module (see WLAN/Bluetooth combo card o n page 54 ) ● WWAN module (see WWAN module on page 52[...]

6. Lift the right side of the system board up at an angle (2) , and then lift it up and off the computer. 7. For 4440s/4441s models, remove th e two Phillips PM2.5×4.5 screws (1) that secure the system board to the computer, lift the right side o f the board up at an angle (2) , an d then pull the board up and toward the right to remove it from th[...]

RTC battery Description Spare part num ber RTC battery 683502-001 Before r emoving the RTC bat tery, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the compu[...]

3. Lift the battery from the system board (2 ) . Reverse this procedure to in stall the RTC battery. Component replacement procedures 89[...]

Optical drive extension board (4540s models only) Description Spare part num ber Optical drive extension board 683498-001 Before removing the optical drive exte nsion board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the ope[...]

2. Pull the optical drive extension board straight away from the system board. Reverse this procedure to insta ll the optical drive exten sion board. Component replacement procedures 91[...]

Hard drive extension bo ard (4540s models only) Description Spare part num ber Hard drive extension board 683487-001 Before removing the hard drive exte nsion bo ard, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating [...]

2. Pull the hard drive extension board st raight away from the system board. Reverse this procedure to in sta ll the ha rd drive extension boa rd. Component replacement procedures 93[...]

Power cable The power cable is in cluded in the Cable Kit, spare part number 68 3477-001 for 4540s models, 683640-001 for 4440s/4441s models. Before removing the power cable, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the op[...]

3. Lift the power cable assembly fro m the computer (2) . Reverse this procedure to in stall the power cable. Latch assembly NOTE: The Latch Kit includes the latch, bracket, two screws, and spring. Description Spare part num ber Latch Kit 684635-001 Before removing the latch assembly, follow these steps: 1. Shut down the co mputer. If you are unsur[...]

g. Speaker assembly (see Spea ker assembly on pa ge 76 ) h. System board (see Syste m board on page 85 ) NOTE: The latch mechanism includes a small spring. Note the location of the sprin g. Remove the latch assembly: 1. Position the compute r right-side up, with the front toward you. 2. Slide the latch toward the left (1) . 3. Lift the latch from t[...]

Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. For a list of individual display spare parts, see Display components on page 25 . Description Spare part number For use in silver HP ProBook 4540 s models: ● 39.6-cm (15.6-inch) HD, anti-glare, without [...]

4. Position the compute r upside down. 5. Remove the WWAN antenna cables (1) and the WLAN antenna cables (2) from the routing path on the bottom of the computer. 6. Position the computer upright. 7. Remove the antenna cables (1) from the routing path (2) in the base enclosure. 8. Pull the antenna ca bles through the hole that rou t es to the bottom[...]

10. Lift the display assembly straight up and remove it (2) . CAUTION: When i nstalling the display a ssembly, be sure that the wi reless antenna cables are routed and a rranged properly. Failure to properly route the ant ennas can result in degrad atio n of the computer's WLAN and WWAN perf ormance. Component replacement procedures 99[...]

11. If you need to remove the hi nge covers from the display hinges, pull the h inges straight up and off the di splay to remove the m. Display hinge covers ar e available in the Display Hinge Kit using spare part nu mber 683480-001 for 4540s mode ls and 683643-001 for 4440s/4441 s models. 12. To replace the display bezel , remove the two rubber sc[...]

13. Flex the top (1) of the bezel, the inside edges of the left and right sides (2) , and then the bott om (3) of the bezel until it disengages from the displa y enclosure. 14. Remove the display beze l (4) . The bezel is avail able using the following spare pa rt numbers: 683478-001: 4540s models with a webcam 683479-001: 4540s mode ls without a w[...]

15. If it is necessary to replace the webcam module (shown in th e followi ng image) or micropho ne module from the display enclosure, disconnect the cabl e from the module (1) , and then gently pull the module away from the double-sided tape on the display enclo sure (2) . The webcam module is a vailable using spar e part number 683508-001. The re[...]

17. Remove the disp lay hinges and p anel from the displa y enclosure. 18. Disconnec t the display pa nel cable by rotat ing the display enclosure (1) , lifting the tape (2) that covers the connector, and disconnecting the cable from the panel (3) . 19. Remove the three Phillips PM2.0×3.0 screws (1) that secure each disp lay hinge to the display p[...]

20. Remove the display hin ges (2) . Display hinges are avai lable in the Display Hing e Kit using spa re part number 68 3480-001 for 4540s models and 6 83643-001 for 4440s/4441s mod els. Reverse this procedure to rea ssemble an d install the display assembly. 104 Chapter 4 Remova l and replacement procedures[...]

5 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the input and output devices on the system (such as disk drives, display, keyboard, mous e, and printer). Computer Setup includes settings for the types of devices installed, the star[...]

To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in the lower-left corn er of the screen, and then follow the o n-screen instructions. – or – Use the tab key and the arro w keys to select File > Ignore Changes and Exit , and then press ente[...]

Updating the BIOS The next sections describ e different ways of updating the BIOS. Downloading SoftPaqs to update the BIOS Most BIOS update s on the HP website are packaged in compre ssed files called SoftPaqs . To install BIOS updates from the HP website, follow the steps below: 1. Download th e SoftPaq from the HP website. 2. Click Run , and then[...]

5. Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (for example, 68CDD.sig). Copy th e renamed file to the Hewlett-Pack ardBIOS New folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Restart the computer, and then p ress esc while the “Press the ESC key for Startup[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power using the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on battery power, docked in an optional do[...]

Main menu Select To do this System information ● View and change the system time and date. ● View identification information about your computer. ● View specification information about the pro cessor, memory size, and system BIOS. Security menu Select To do this Administrator password Control access to Setup Utility. Power-on password Control[...]

You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is displayed, press f2 . 2. Click t[...]

6 Specifications Computer specifications Metric U.S. Dimensions , 4540s models Length 25.6 cm 10.1 in Width 37.5 cm 14.8 in Height (front to rear) 2.9 to 3.6 cm 1.1 to 1.4 in Weight (equipped with optical drive, 1 DIMM, hard drive, optical drive, WLAN module, 6 cell battery) 2.5 kg 5.5 lbs Dimensions , 4440s/4441s models Length 23.5 cm 9.3 in Width[...]

Metric U.S. Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibr ation Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 H z, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer oper[...]

35.6-cm (14.0-in), HD display specifications Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1366x768 (HD) Active area 309.399x173.952 PPI 112 Surface treatment Anti-glare or BrightView Contrast ratio 300:1 (typical) – Anti-glare 500:1 – BrightView Response time 8 ms Brightness 200 nits (typical) Viewing angle SVA Backlight LED Lumi[...]

Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 7 0 mm 70 mm 70 mm 70 mm Weight 115 g 101 g 101 g 101 g Interface typ e SATA S ATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA secur i ty Seek times (typical read, [...]

DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD- ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD -EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, D VD- ROM (DVD-5 , DVD-9, DVD-10 , DVD-18), DVD- R, DVD-RW, DVD+R, DVD+RW, DVD- RAM [...]

Blu-ray Disc ROM with SuperM ulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridg e (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD -RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HD- R[...]

Specification information in Device Manager Device Manager allo ws you to view and control the hard ware attached to the computer, as we ll as provides hardw are specificat ion information. You can also a dd hardware or modify devi ce configurations u sing Device Manager. NOTE: Windows 7 includes the User Acco unt Contro l feature to improve the se[...]

7 Backup and recovery To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s, back up your entire hard drive (s elect models only), cr eate syst em repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system resto[...]

Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program th at offers an alternative way to create recover y media. After you successfull y set up the computer, you ca n create recovery media using HP Recovery Disc Creator. This reco very media perf orms a system reco very if the hard drive becomes corrup[...]

Backing up your information Recovery after a system failure is as good as your most recent backup. Immediately after software setup, you should create system repair discs (select models only ) using HP Recovery Disc Creator and the insta lled optical drive (select models only) or an optional external optic al drive to back up your system. As you ad[...]

Performing a system recovery In case of system failure or inst ability, the computer provides the following tools to recover your files: ● Windows recovery to ols: You can use Windows Backup and Re store to recover information you have previously backed up . You can also use Win dows Startup Repair to fix problems that might prevent Windows from [...]

Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you ha ve created and an y softwa re installed on the computer are permane ntly removed. The f11 recovery tool reinstalls the operatin g system and HP programs and drivers that were installed at the fa ctory. Soft[...]

After the repair is completed: 1. Eject the Windows 7 ope rating system DVD, and then insert the Driver Recovery disc. 2. Install the Hardwa re Enabling Drivers first, and then install Recommende d Applications. 124 Chapter 7 Backup and re covery[...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor powe r cord set included wi th t he computer meets the requirem ents for use in the country or region where the e quipment is purchased. Power cord sets for u[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note nu mber Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zeal and[...]

Country/region Accredited agency Applicable note nu mber The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3 -conductor, 0. 75mm2 conductor size. Power cord set fittings (ap pliance coupler and wall plug) must bear the ce rtif ication mark of the agency responsible for evaluation in the country or r egion where it will be used. 2. T[...]

9 Recycling Battery When a non-rechargeable or rechargeable battery has reached the en d of its useful life, do not dispose of the batte ry in general house hold waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electron ic hardware, HP original print cartridges, and rechargeable[...]

Perform the following ste ps to di sassemble the display assembly: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and right inside edges (1) and the top an d bottom inside edge s (2) of the display beze l until the bezel disengag es from the display assembly. 3. [...]

4. Disconnect all disp lay panel cables (1) from the display i n verter and remove the in verter (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the displa y enclosure. 7. Position the display pan el assembly upside-down. 8. Remove all screws that secure [...]

10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14. Position the display panel righ t-side up. Display 131[...]

15. Remove the backlight cables (1) from the clip (2) in the display pa nel. 16. Position the d isplay panel upside-d own. WARNING ! The backlight contains mercury. Exercise cautio n when removing an d handling the backlight to avoid damag ing this compon ent a nd causing exposure to the mercury. 17. Remove the backlight frame from th e display pan[...]

18. Remove the backlight from the backlight frame. 19. Disconnec t the display pa nel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display re ar panel. 21. Release the LCD panel (3) from the d isplay rear panel. 22. Release the tape (4) that secures th e LCD panel to the display rear panel. 23. Remove the[...]

Index A AC adapter light 15 AC adapter, spare part numbers 29, 31 advanced system diagnostics 110 antennas disconnec ting 5 2, 54 audio board remov al 81 spare part number 19, 23, 32, 81 audio cable illustrated 27 audio, product description 3 audio-in (microphone) jack 14 audio-out (head phone) jack 14 B Backup and Restore 121 base enclosure, spare[...]

E electrostati c discharge 38 embedded numeric keypad , identifying 13 esc key, identifying 12, 13 Ethernet, product description 3 external media cards, prod uct description 4 external monitor port 15 F f11 recovery 123 fan remov al 61 spare part number 20, 25, 32, 34, 61 fingerprint reader assembly spare part number 19, 23, 32, 34 fingerprint read[...]

optical drive protective insert illustrated 26 optical drive, identifying 16 P packing guidelines 39 plastic parts 36 Plastics Kit, spare part nu mber 26, 33 pointing devic e, product description 4 ports external monitor 15 HDMI 15 product description 4 USB 15, 16 power button, identifying 1 1 power cable remov al 94 spare part number 94 power conn[...]

webcam module removal 1 02 spare part number 25 webcam, identify ing 8 Windows 7 operating system DVD 123 Windows applications key, identifying 12, 13 Windows Backup and Restore 119 Windows logo key, identifying 12, 13 wireless antennas disconnec ting 5 2, 54 wireless antennas, identifying 8 wireless button, identifying 12 wireless light 10 wireles[...]