HP (Hewlett-Packard) C9K69UTABA manual

Getting Started HP Notebook[...]

© Copyright 2012 Hewlett-Packa rd Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Welcome ........ ....... .......... ......... ........ .......... ........ ......... ......... ........ ......... .......... ....... .... ............. ....... ......... ........ . 1 Finding information ................... ......... .......... .............. ......... .......... .......... ............. ......... .... ..........[...]

Using the integrated numeric keypad ........ .......... ............ .......... .............. .......... 28 Using an optional externa l nume ric keypad ...................................................... 28 Using p ointing devic es .... ........... .............. ........... .............. ........... .............. ........... .............. .[...]

7 Customer support ................. ........... ........... ............. .......... ........... ............. .......... .......... ................... ............ 53 Conta cting c ustomer s uppo rt ...... ................ ........... ................ ............. .............. .............. ......... ......... . 53 Labels ............. .....[...]

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1W e l c o m e After you set up and register the compu ter, it is important to take the following steps: ● Connect to the Internet — Set up your wired or wi reless network so that you can connect to the Internet. For more information, refer to Networking on page 22 . ● Update your antivirus s oftware —Protect your computer from d amage caus[...]

Finding information The computer comes with several resour ces to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Getting Started To access this guide: Select Start > Help and Support > User Guides . ● Computer features ● How [...]

Resources For information about Worldwide Telephone Numbers booklet This booklet is provided with your computer. HP support telephone numbers HP Web site To access this Web site, go to http://www.hp.com/ support . ● Support information ● Ordering parts and finding additional help ● Accessories available for the device Limited Warranty * To ac[...]

2 Getting to know your computer Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activate s items on the screen. (3) Left TouchPad button Functions like the left button on an e xternal mouse. (4) Right TouchPad button Functions like the right button on a [...]

Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The co[...]

Components Description (1) Power light ● On: The computer is o n. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Cap s lock light On: Caps lock is on. (3) Web browser light ● On: The computer is o n. ● Off: The computer is off or in Hibernation. (4) Wireless light ● White: An integrated[...]

Buttons, speakers, and fingerprin t reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Power button ● When the computer is off, p ress the button to turn o n the computer. ● When the computer is on, press the b utton briefly to initiate Sleep. ● When the computer is i[...]

Component Description (3) Web browser button Opens the default Web browser. (4) Wireless button Tur ns the wireless feature on or off but does not e stablish a wireless connection. (5) Fingerprint reader (select models only) All ows a fingerprint logon to Windows, instead of a password logon. 8 Chapter 2 Getting to know your compu ter[...]

Component Description (1) Power button ● When the computer is off, p ress the button to turn o n the computer. ● When the computer is on, press the b utton briefly to initiate Sleep. ● When the computer is in the Sleep state, pr ess the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hib[...]

Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combinat ion with a func tion key, the num lk key, the esc key, or other keys. For more in forma[...]

Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. For more in formation, see Keybo ard and pointing devices on page 26 . (3) Windows logo key Displ[...]

Front Component Description (1) Drive light ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D Drive Guard, refer to the HP Notebook Reference Guide . (2) Media Card Reader Supports the following digital ca rd formats: ● Memory Stick PRO ● Memory Stick P[...]

Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) USB 3.0 port Connects an optional USB device. For mo re information about USB devices, see the HP Notebook Reference Guide . (2) USB 2.0 port Connects an optional USB device. For mo re information about USB devices, see the HP Notebook Reference[...]

Component Description (1) USB 2.0 ports (2) Connect optiona l USB devices. For more in formation about USB devices, see the HP Notebook Reference Guide . (2) Optical drive (select model s only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (3) Optical drive light (select models only) ● On: The op[...]

Left NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not preve nt the computer from be ing mishandled or stolen. (2) Vent Enables airflow to cool internal[...]

Component Description (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not pr event the computer from be ing mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/battery light ● White: The computer is connected to extern[...]

Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communica te with wireless local area networks ( WLAN). (2) WWAN antennas (2)* (select models only) Send and receiv e wireless sign als to communicate with wireless wide-area networks (WW[...]

Component Description (1) WLAN antennas (2)* Send and receive wireless sign als to communicate with wireless local area networks ( WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communica te with wireless wide-area networks (WWAN ). (3) Internal microphone(s) (1 or 2 depending on model) Record sound. (4) Web[...]

Bottom Component Description (1) Battery and service door release latch es ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. (2) Battery bay Holds the battery. (3)[...]

Identifying the bottom parts of the computer NOTE: Refer to the illustration that most closely ma tches your computer. The service door has bee n removed in the following illustrations. Components Description (1) Memory modules (2) Hard drive 20 Chapter 2 Ge tting to know your compu ter[...]

Components Description (3) SIM module (select models only) (4) WWAN module (select models only) (5) WLAN module (select models only) Identifying the bo ttom parts of the computer 2 1[...]

3N e t w o r k i n g NOTE: Internet hardware and so ftware features vary d epending on comp uter model and your location. Your computer may supp ort one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. Refe r to Connecting to an ex isting WL AN on page 24 or Setting up [...]

Using an Internet service provider (ISP) Before yo u can connect to the Internet, you must estab lish an ISP account. Con tact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network ca ble to connect your wireless computer to th e modem, and test the Intern et service. NOTE: Your ISP will give yo[...]

Connecting to an existing WLAN 1. Turn on th e compute r. 2. Be sure that the WL AN device is on. 3. Click the network icon in the notificat ion area, at the far right of the taskb ar. 4. Select a network to conn ect to. NOTE: If no WLANs are listed, you may be out of ra nge of a wirele ss router or access point. NOTE: If you do not see the WLAN yo[...]

Configuring a wireless router For help in setting up a WLAN, refer to the informat ion provided by your ro uter manufacture r or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network: ● Select Start > Control Panel > Network and Internet > Net[...]

4 Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the fn key an d either the esc key or one of the function keys . To use a hot key: ▲ Briefly press the fn key, and then briefly press the se cond key of the hot key combination. Hot key combination Description fn+esc Displays system informati[...]

Hot key combination Description fn+f6 Displays charge informatio n for all installed batte ries. The display indica tes which batteries are charging and reports the amount of charg e remaining in each battery. fn+f7 Mutes or restores speaker sou nd. fn+f8 Decreases speaker volume. fn+f9 Increases speaker volume. fn+f10 Plays the previous track of a[...]

Turning the embedded nu meric keypad on and off Press fn+num lk to turn on the emb edded numeric keyp ad. Press fn+num l k again to turn off the keypad. NOTE: The embedded numeric keyp ad is turned off while an external keyboard or numeric keypad is connected to the compute r. Switching key fu nctions on the emb edded numeric key pad You can tempor[...]

Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased sep arately) by connecting it to one of the USB ports on the computer . Setting pointing device preferences Use Mouse Properties in Win dows to customize settings for pointing devices, such as button configurati[...]

Turning the Touc hPad off and on To turn the Tou chPad off and on, quickly do uble-tap the T ouchPad on/off b utton. NOTE: The TouchPad light is o ff when the TouchPad is on. The TouchPad light and onscreen displa y icons indi cate the TouchPad status when th e TouchPad is turned off or o n. The following table shows and de scribes the Touch Pad di[...]

Selecting Use the left and right Touch Pad buttons like the corresp onding buttons on an external mouse. Using TouchPad gestures The TouchPad sup ports a variety of gestures that let your finge rs swipe, pinch, an d rotate to manipulate item s on the desktop . To use TouchP ad gestures, place two fin gers on the TouchPad at the same time. NOTE: Tou[...]

Scrolling Scrolling is useful for movi ng up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPa d, an d then dr ag them acro ss the Touch Pad in an up, d own, left, or right motion. NOTE: Scrolling speed is co ntrolled by finger speed. NOTE: Two-finger scrolling is enabl ed at the factory. Pinching/Zoo[...]

5 Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Refe rence Guide . To insert the battery: ▲ Insert th e battery (1) into the battery bay until it is seated (2) . NOTE: The battery release latches automatically re turn to their original p ositions and lock th e battery[...]

2. Tilt the battery up ward (2) , and remove it from the battery bay (3) . 34 Chapter 5 Mainte nance[...]

Using the optional security screw Use the optional security screw to lock the service doo r to the bottom of the computer. When not in use the security scr ew can be stored insid e the battery b ay. To use the security screw: 1. Remove the battery. CAUTION: Remo ving a battery that is the sol e powe r source for the computer can cause loss of infor[...]

Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and sh ut down the co mputer before adding or replacing a memo ry module or hard drive. If you are not sure wh ether the compu ter is off or in Hibernation, turn the computer on by pressing the power button. Then shut d own the comp[...]

Replacing the service door Replace the service do or after accessing the memory module slot, hard driv e, regulatory label , and other components. To replace the se rvice door: 1. Tilt the service door down to align the tab s on the service do or with the latches on the compu ter (1) , then slide the door in to close it (2) . NOTE: The release latc[...]

Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do no t remove the hard drive while the computer is on, in th e Sleep state, or in Hibern ation. If you are not sure wh ether the compu ter is off or in Hibernation, tur[...]

6. Pull the plastic tab on th e hard drive (2) toward s the side of the computer to diseng age the hard drive from the connector, a nd then lift th e hard drive o ut of the hard drive bay. NOTE: Refer to the illustrati on that most closely matches yo ur computer. Some hard drives may be wrapped in a plastic covering. After removing the hard drive f[...]

Installing a hard drive 1. Insert the hard d rive into the ha rd drive bay. 2. Pull the plastic tab on th e hard drive (1) toward s the center of the computer to engage the h ard drive with the conn ector. 40 Chapter 5 Mainte nance[...]

3. Replace th e four hard drive screw s (2) . NOTE: Refer to the illustration that most closely ma tches your computer. 4. Replace the service d oor (see Removing or replacin g the service door on pa ge 36 ). 5. Replace the security screw, if desired. For a ddi tiona l information ab out the security screw, see Using the optiona l security screw on[...]

6. Replace the battery (see Inserting or removing th e battery on page 33 ). 7. Turn the computer right-side up, and then reco nnect AC power and exter nal devices to the computer. 8. Turn on th e compute r. Adding or replacing memory modules The computer has two memory module compa rtments. The capacity of the computer can be upgraded by add ing a[...]

b. Grasp th e edge of th e memory module (2) , and then ge ntly pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. To protect a memory modu le after removal, place it in an electrostatic-saf e container. [...]

c. Gently press the memory mo dule (3) down, applying pr essure to both the left an d right edges of the memo ry module, until the retenti on clips snap i nto place. CAUTION: To prevent damage to the memo ry module, be sure that you do not bend th e memory module. 7. Replace the service d oor (see Removing or replacin g the service door on pa ge 36[...]

Updating programs and drivers HP recommends that you up date your prog rams and driver s on a regular basis with the la test versions. Go to http://www.hp.com/ support to download the l atest versions. You can also register to receive automatic update n otifications when they become a vailable. Cleaning your computer ● Cleaning products ● Clean[...]

Cleaning the sides an d cover To clean and di sinfect the sides and cover, use a pre-moisten ed germicidal wi pe to clean the sides and cover. Fibr ous materials, such a s paper towels, can sc ratch the comp uter. NOTE: When cleaning the cover of the notebook, use a circula r motion to aid in re moving dirt and debris. Cleaning the TouchPad an d ke[...]

6 Backup and recovery To protect you r information, use Windows Back up and Restor e to back up individu al files and fold ers, back up your entire hard drive (s elect models only), cr eate syst em repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system rest[...]

Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program th at offers an alternative way to create recover y media. After you successfull y set up the co mputer, you ca n create recovery media using HP Recovery Disc Creator. This reco very media perf orms a system reco very if the hard drive becomes corru[...]

Backing up your information Recovery after a system failure is as good as your most recent backup. Immediately after software setup, you should create system repair discs (select models only ) using HP Recovery Disc Creator and the insta lled optical drive (selec t models only) or an optional e xternal optic al drive to ba ck up your system. As you[...]

Performing a system recovery In case of system failure or inst ability, the computer provides the following tools to recover your files: ● Windows recovery to ols: You can use Wi ndows Backup and Re store to reco ver information you have previously backed up . You can a lso use Win dows Startup Repair to fix problems that might prevent Windows fr[...]

Using f11 recovery tools CAUTION: Using f11 recovery tools completely era ses hard drive contents and reformats the hard drive. All files you ha ve created and an y softwa re installed on the computer are permane ntly removed. The f11 recovery tool reinstalls the operatin g system and HP programs and drivers that were installed at the fa ctory. Sof[...]

Using a Windows 7 ope rating system DVD (pur chased separately) To order a Windows 7 oper ating system DVD , go to http://www.hp.com/ support , select your country or region, and follow the on-screen instructions. You can also or der the DVD by calling technical support. For contact info rmation, refer to the Worldwide Telephone Numbers booklet inc[...]

7 Customer support Contacting customer support If the information provided in this user guide, in the HP Notebook Referen ce Guide , or in Help and Support does not address your questions, you can contact HP Custo mer Support at: http://www.hp.com/ go/contactHP NOTE: For worldwide product support, go to http://welcome.hp.com/ country/us/en/ wwconta[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubles hoot system problems or travel internationa lly with the computer: ● Serial number label—Provides importa n t information, incl uding the following: Component (1) Product name (2) Serial number (3) Part number/Product number (4) Warranty period (5) M[...]

8 Specifications Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, whi ch can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the comp uter can be powered from a standalone D[...]

Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95 % Maximum alti tude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -[...]

Index A AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (head phone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, iden tifying 20 buttons left TouchPad 4 optical drive ejec t 13, 14 power 7, 9 right TouchP ad 4 TouchPad on /off 4 [...]

L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certific ate of Authenticity 54 regulatory 54 serial number 54 SIM 54 wireless certification 54 WLAN 54 lights AC adapter 13, 16 caps lock 5, 6 drive 12 optical drive 13, 14 power 5, 6 TouchPad 5, 6 Web browser 5, 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys [...]

WLAN device 54 WLAN label 54 WWAN antennas, identifyin g 17, 18 Z zooming TouchPad ge sture 32 Index 59[...]