HP (Hewlett-Packard) CE841A manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266

Go to page of

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of HP (Hewlett-Packard) CE841A, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of HP (Hewlett-Packard) CE841A one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of HP (Hewlett-Packard) CE841A. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of HP (Hewlett-Packard) CE841A should contain:
- informations concerning technical data of HP (Hewlett-Packard) CE841A
- name of the manufacturer and a year of construction of the HP (Hewlett-Packard) CE841A item
- rules of operation, control and maintenance of the HP (Hewlett-Packard) CE841A item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP (Hewlett-Packard) CE841A alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP (Hewlett-Packard) CE841A, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP (Hewlett-Packard) service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP (Hewlett-Packard) CE841A.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the HP (Hewlett-Packard) CE841A item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    L A SERJET PROFESSIONAL M1130/M1210 MFP SERIES Us er Guide[...]

  • Page 2

    [...]

  • Page 3

    HP LaserJet Professional M1130/M1210 MFP Series User Gu ide[...]

  • Page 4

    Copyright and License © 2010 Copyright Hewlett-Packard Development C ompany, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as a llowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP product s and services are set forth[...]

  • Page 5

    Conventions u sed in this g uide TIP: Tips provi de helpful hi nts or shortcu ts. NOT E: Notes prov ide impo rtant inform ation to explain a c oncept or t o complete a task. CAUTION: Cauti ons indicat e procedur es that you should foll ow to av oid losing data or dam aging the prod uct. WARNING! Warnings alert you to spec ific procedur es that you [...]

  • Page 6

    iv Conve ntions used in this gui de ENWW[...]

  • Page 7

    Table of contents 1 Product basics Product com parison ....... ............ .......... .......... ............ .......... .......... ......... ............. .......... ..... ....... .......... 2 Environmen tal features ....... .......... .......... ............ ......... .......... .......... ............ ......... .......... ..... ....... ........[...]

  • Page 8

    Change prin ter-driver settings for Mac ............ ...................... ................. ................. .......... 27 Print wit h Mac ............... ............... ............... .................... ............... ............... .............................. ........ 28 Create and u se printing presets with Mac ... ....... ....... ..[...]

  • Page 9

    Get help fo r any printing opti on with Window s ............... ...................... ................ .............. 55 Change the numbe r of print c opies with Windows .................... ............... ................. ......... 56 Print colored t ext as black wi th Windows ....... ................ ................ ...................... ..[...]

  • Page 10

    Configure fa x settings ..... ................. ....................... ................. ................. ...................... . 1 00 Use the HP Fax Setup Wizard ...... ............. .............. ................. ............ .............. ............. 10 2 Use the phone book .... ........... ............... ........... ........... .......[...]

  • Page 11

    Print with EconoMode ...... ............. .............. .................. ............. .............. ............. ........... 154 Auto-Off mode ............ ........ ......... ............ ......... ......... ........... ......... ......... ......... ............ .... 154 Manage s upplies and accessories ....... ......... .......... ..........[...]

  • Page 12

    Solve common Mac problems . ........ .......... ........ ........ .......... ........ ....... ........... ........ ....... ... 213 Appendix A Supp lies and accessori es Order parts, a ccessories, and s upplies ......... ............ ........... ........... ............... ........... ............ ....... .... 21 8 Part numbers .......... ..........[...]

  • Page 13

    Safety state ments ...... ............ ................. ............ ............ .................. ............ ............ ........ ............. ... 236 Laser safety ....... ............. .......... ........... .......... .............. .......... .......... .............. ........... .... ... 236 Canadian DOC regul ations ......... .........[...]

  • Page 14

    xii EN WW[...]

  • Page 15

    1 Product basics ● Product com parison ● Env iro nment al fe atur es ● Product f eatures ● Product v iews ENWW 1[...]

  • Page 16

    Product compa rison The product is available in the following co nfigurations. M1130 Series M1210 Series ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes. ● The output bin holds up to 100 sheets ● 2-digi[...]

  • Page 17

    Environm ental features Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by usin g recycled pap er. Recycle print c artridges by using the HP return proces s. Energy savings Save energy by init iating Auto-[...]

  • Page 18

    Product fea tures Print ● Prints letter-size pages at speeds up to 19 ppm and A4-size pages at speeds up to 18 ppm. ● Prints at 400x2 dots per inch (dpi) wit h FastRes 600 (default). Supports Fast Res 1200 for high-quality printi ng of text and graphic s. ● Includes adjustable settings to optimize print quality. Copy ● Scans at 300 pixels p[...]

  • Page 19

    Archive printing Archive printing feat ure for printing pages that you plan to store for a long t ime. Suppl ies ● Authentication for genuine HP print cartridges. ● Easy ordering f or replacement su pplies. ● Supplies status page shows estimated toner level in the print cartridge. Not available for non-HP supplies. Self-help Quick-r eference [...]

  • Page 20

    Product vi ews Front view M1130 Se ries 6 3 5 4 1 2 7 8 1 Scanner lid 2 Scanner assem bly 3 Output bin with ex tension for long pa per 4 Print-cartridge door lift-tab 5 Input tray 6 Short media ex tender tool 7 Power button 8 Control panel 6 Chapte r 1 Produc t basics ENWW[...]

  • Page 21

    M1210 Se ries 8 5 7 10 6 1 2 3 4 9 1 Document feeder 2 Document feeder ou tput bin 3 Scanner lid 4 Scanner assembly 5 Output bin with extension for long paper 6 Print-cartridge door lift-tab 7 Input tray 8 Short media extender tool 9 Power button 10 Control panel ENWW Product views 7[...]

  • Page 22

    Back view M1130 Se ries 1 2 3 1 Slot for a cable-type security lock 2 Hi-Speed USB 2.0 port 3 Power connection 8 Chapte r 1 Produc t basics ENWW[...]

  • Page 23

    M1210 Se ries 1 2 3 5 4 1 Slot for a cable-type security lock 2 RJ-45 network port 3 Hi-Speed USB 2.0 port 4 RJ-11 fax ports 5 Power connection ENWW Product views 9[...]

  • Page 24

    Serial number and mod el number location The s erial number and product model nu mber la bel is at th e back of th e produ ct. 10 Chapter 1 Produc t basics ENWW[...]

  • Page 25

    Control-panel layout M1130 Se ries 2 3 4 5 6 1 7 8 9 10 11 1 LED display screen : Displays the number of copies, the level of darkness for copies, and the percentage of copy- size reduction or enlargement. It also shows error codes that alert you of problems that require attention. 2 Up and down arrows : Increases or d ecreases the number of copies[...]

  • Page 26

    M1210 Se ries 4 5 6 1 2 8 3 13 12 11 9 15 7 14 10 1 Toner-level status light : Indicates the level of toner in the print cartridge is low. 2 Att entio n light : Indicates a problem with the product. View the LCD display for a message. 3 Ready light : Indicates the product is ready or is processing a job. 4 LCD display screen : Displays status infor[...]

  • Page 27

    2 Control panel me nus (M1210 Series only) ● Contro l-panel menu s ENWW 13[...]

  • Page 28

    Contro l-panel menus These menus are av ailable from the co ntrol-panel mai n menu: ● Us e the Ph one Book menu to open the list of entries in the fa x phone book . ● Us e the Fax Job status me nu to disp lay a li st of all fax es that are waiting to be sent, or ha ve been receive d but are waiting to be printe d, forwarded , or uploade d to th[...]

  • Page 29

    Table 2-4 Copy setup menu Menu ite m Sub-me nu item Description Default Quality Text Draft Mixed Film ph oto Pictur e Sets the default copy quality. Def. light/dark Sets the default contrast option. Def. Collation Off On Sets whether copies are collated as they are printed. Def. # of copies (Range: 1-99) Sets the default number of copies. Def. Redu[...]

  • Page 30

    Menu Item Su b-menu item Sub-menu it em De scription Fax Activity log P rint l og now Auto Log Prin t Print lo g now : Prints a list of the last 40 faxes that have been sent from or received by this product. Auto Log Pri nt : Se lect On to automatically print a report after ever y 40 fax jobs. Select Off to tur n off the automatic print feature. Ph[...]

  • Page 31

    Menu Ite m Sub-menu i tem Sub-menu item Descriptio n Dial Prefix On Off Specifies a prefix number that must be dialed when sending faxes from the product. Detect dial tone On Off Sets whether the product should check for a dial tone before sending a fax. Fa x Re cv. se tu p Answer mode Automatic TAM Fax /Tel Manual Sets the type of answer mode. The[...]

  • Page 32

    Menu Item Sub- menu it em Sub-m enu it em Description Stamp faxes On Off Sets product to add the date, time, sender's phone number, and page number to each page of t he faxes that this p roduct receives. Forward fa x On Off Sets product to send all received faxes to another fax machin e. Blo ck f axe s Add en try Delet e entry Clear all Modifi[...]

  • Page 33

    Menu Ite m Sub-menu i tem Sub-menu item Descriptio n Volume se ttings Alarm volume So ft Medium Loud Off Sets the volume levels for the product. Ring volume Key-press volume Phone line v olume Time /Date (S ettings for time format, current time, date format, and current dat e.) Sets the time and date setting for the product. Table 2-8 Service menu [...]

  • Page 34

    Table 2-9 Netwo rk config. menu Menu item Sub-me nu i tem Description TCP/ IP Confi g Au tom ati c Manual Select the Aut oma tic option to automatically configure all the TCP/IP settings. Select the Manual option to manually configure the IP address, subnet mask, and default gateway . The default s ett ing is Automatic . Link Sp eed Aut oma tic (de[...]

  • Page 35

    3 Software for Windows ● Supporte d operating system s for Windows ● Printer driver ● Priority for print settings ● Change prin ter-driver setti ngs for Window s ● Remove softw are for Windows ● Supporte d utiliti es for W indows ENWW 21[...]

  • Page 36

    Supported o peratin g systems for Wi ndows The prod uct support s the followin g Windows op erating syst ems: Ful l softw are inst alla tion ● Windows XP ● Windows Vista (32- bit and 64-bit) ● Windows 7 (32- bit and 64-bit) Print a nd scan dri vers only ● Windows 2003 Server ● Windows 2008 Server Printer driver Printe r driver s provide a[...]

  • Page 37

    Change prin ter-dri ver setti ngs for W indows Change the setting s for all print jobs until the software program is closed 1. On the File menu in the so ftware program , click Print . 2. Select the drive r, and th en click Properties or P ref erenc es . The ste ps can va ry; this pr ocedu re is mo st comm on. Change th e default settings for all p[...]

  • Page 38

    Supported u tilities for Windows HP Toolbox so ftware HP To olbox is a software pr ogram that you can use for the following ta sks: ● Check the product statu s. ● Configu re the product se ttings. ● Configu re pop-up -alert messages. ● View troub leshooting in formation . ● View online documentation . HP Embedded Web Server (M1210 Series [...]

  • Page 39

    4 Use the product with Mac ● Software for Mac ● Print with Mac ● Fax wit h Mac ( M1210 Seri es only ) ● Scan with Mac ENWW 25[...]

  • Page 40

    Software for Mac Supported operating systems for Macintosh The pr oduct s upports the follo wing Macin tosh ope rating s ystems: ● Mac OS X V10.3.9, V 10.4, V10. 5, and lat er NOT E: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Ma cs are s upported. Supported printer dri vers for Macintosh The HP L aserJet s oftware insta ller [...]

  • Page 41

    Change printer-dr i ver settings for Mac Change the settings for all pri nt jobs until the software program is closed Change the de fault setti ngs for all print jobs Change th e product configu ration settings 1. On the File menu, click the Pri nt button. 2. Change the settings that you want on the various menus. 1. On the Fi le menu, cli ck the P[...]

  • Page 42

    Print wit h Mac Create and use printing presets with Mac Use pr inting pres ets to save th e current printer d river settin gs for reuse. Create a prin ting preset 1. On the File menu , click the Print option. 2. Select t he driver . 3. Select the p rint settings that you want to save for reuse . 4. In the Pre sets menu, c lick the Save As ... opt [...]

  • Page 43

    3. Open the Cove r Page menu, a nd then selec t where to pri nt the cover pa ge. Click eith er the Before Document button or th e Aft er Do cum ent button. 4. In the C over P age Type men u, select the message th at you want t o print on t he cover page. NOTE: To print a bl ank cover page, se lect the standa rd option from the Cover Page T ype menu[...]

  • Page 44

    3. Mac OS X v10 .4 : In the Layou t drop-d own l ist, selec t the Long-edg ed binding item or the Short- edge d bi nding item. -or - Mac OS X v 10.5 and v10.6 : Click the Two-si ded chec k box. 4. Click Print . Follow the instruc tions in the dialog b ox that o pens on t he comput er screen before placing the output sta ck in the t ray for prin tin[...]

  • Page 45

    Fax with Mac (M1210 Series only) 1. In the softw are progra m, on the File menu, select Print . 2. Click PDF , and then select Fax PDF . 3. Enter a fa x number i n the To field. 4. To incl ude a fax c over page, select Use Cover Page , and then ente r the cover page subj ect and message (optional ). 5. Click Fax . ENWW Fax with Ma c (M1210 Ser ies [...]

  • Page 46

    Scan wit h Mac Use the H P Director s oftware to sca n images to a Mac compute r. Use page-by-page scanning 1. Load the o riginal that is to b e scanned f ace-down in the do cument fe eder. 2. Click the H P Director icon in th e dock. 3. Click the H P Director, a nd then clic k Scan to open the HP dial og b ox. 4. Click S can . 5. To scan m ultiple[...]

  • Page 47

    5 Connect the product ● Supporte d network operating s ystems ● Connect w ith USB ● Connect to a networ k (M1210 S eries only) ENWW 33[...]

  • Page 48

    Supported n etwork ope rating systems NOT E: Only the M 1210 Ser ies series supports n etwork f unctions. The fo llowing operating s ystems s upport ne twork printi ng: ● Windo ws 7 ● Windows Vista ( Starter E dition, 3 2-bit, an d 64-bit) ● Windows XP (32-bit, Serv ice Pack 2) ● Windows XP (64-bit, Serv ice Pack 1) ● Windows Server 2003 [...]

  • Page 49

    Connect with USB This p roduct support s a USB 2.0 c onnection. Yo u must use an A-to-B type USB cable that is no longer than 2 mete rs (6.56 feet). CD instal lation 1. Insert th e software ins tallation CD into the com puter CD dr ive. NOTE: Do not c onnect the U SB cable until prompted. 2. If the installation program d oes not o pen automatic all[...]

  • Page 50

    Connect to a networ k (M1210 Series on ly) Supported network protocols To co nnect a networking-equ ipped produc t to your n etwork, you need a ne twork that us es the follo wing prot ocol . ● Function al wired TCP/IP netw ork Install the product on a wired network You can insta ll the product on a networ k by using the HP Smart Install or fr om [...]

  • Page 51

    CD installation on a wired network NOT E: When yo u use the CD to insta ll the softwa re, you can select the Easy Install (reco mmended) or the Advance d Install ( you are pr ompted to ac cept or ma ke chang es to defau lts) insta llation type. 1. Insert th e software ins tallation CD into the com puter CD dr ive. 2. If the installation program d o[...]

  • Page 52

    Use the Networki ng tab in the embedd ed Web ser ver to se t the link spee d if nec essary. Incorr ect changes to the link speed set ting migh t prevent th e product f rom commu nicating wi th other network devices. For most situation s, leave th e product i n automatic mode. Chan ges can c ause the product to turn off, and then on. Mak e changes o[...]

  • Page 53

    6 Paper and print media ● Understa nd paper use ● Change the printer dr iver to m atch the pape r type a nd size ● Supporte d paper sizes ● Supporte d paper types ● Load paper tr ays ● Conf ig ure tr ay s ENWW 39[...]

  • Page 54

    Understand paper use This pr oduct suppor ts a variet y of paper an d other prin t media in a ccordance w ith the guideli nes in this user gui de. Paper or print media tha t does not meet these guideline s might cause poor pri nt quality, incre ased jams, and prematur e wear on the product. For bes t results, use only HP -brand pap er and p rint me[...]

  • Page 55

    Media t ype Do Do not Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this produc t. ● Do not use paper that is heavier than the recom mended media specification for this product unless it is HP paper that has been approved for use in this product. Glossy or coat ed paper ●[...]

  • Page 56

    Change t he printer driv er to match the paper typ e and size Change the paper si ze and ty pe (Windows) 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the P aper/Quality tab. 4. Select a size from the Paper si ze drop-dow n list. 5. Select a pape[...]

  • Page 57

    Supported pape r sizes This pr oduct su pports vario us paper s izes, and it adapts to various media. NOT E: To obtain best print res ults, sel ect the appro priate paper size and typ e in your print dr iver before prin ting. Table 6-1 Suppo rted paper and print media sizes Size Dim ensi ons Input tray Document feeder Letter 216 x 279 mm (8. 5 x 11[...]

  • Page 58

    Supported p aper types For a c omplete l ist of spec ific HP-bran d paper that this pr oduct su pports, go to w ww.hp.com/ supp ort/ ljm113 0series or www. hp.com/ suppo rt/lj m1210 series . Input tray The input tray supports the following paper types: ● Plain ● Light (60-74 g/m 2 ) ● Mid-Weight (96- 110 g/m 2 ) ● Heavy (111-130 g/m 2 ) ●[...]

  • Page 59

    Load paper trays Load the input tray NOT E: When you add new me dia, make sur e that you remove all o f the media from the inpu t tray and strai ghten the stac k of new m edia. Do n ot fan the media. Thi s reduces ja ms by pre venting mult iple sheets of media from feeding thro ugh the product at one time. 1. Load the p aper face-up, top forward i [...]

  • Page 60

    Tray adjustment for short media To print on media shorter tha n 185 mm (7 .28 in), use the shor t media exten der to adjust your input tr ay. 1. Remove th e short media extender tool from the storage slot on the left side of th e media inpu t are a. 2. Attach t he tool to the front media guide. 3. Insert the paper into the p roduct, and adjust the [...]

  • Page 61

    4. Push t he paper into the pro duct until i t stops, and then slide the front media gu ide so the tool suppor ts the paper. 5. When fi nished printing with short media, remove the s hort media exten der tool, and then place it bac k in the storage slot . ENWW Load paper trays 4 7[...]

  • Page 62

    Load the docu ment feeder (M1210 Series only) NOT E: When you add new media, make sure th at you remov e all of the med ia from the inpu t tray and straig hten the stac k of new media. Do not fan t he media. T his reduce s jams by preventing multiple sheets of media from feeding throu gh the product at one time. CAUTION: To preve nt damage to the p[...]

  • Page 63

    Tray and bin capacity Tray or bi n Pa per t ype Sp ecificatio ns Quantity Input tray Paper Range: 60 g/m 2 (16 lb) bond to 163 g/m 2 (43 lb) bond 150 sheets of 6 0 g/m 2 (16 lb) bond Envelopes 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 env elopes Transparencies Minimum 0.13 mm (0.005 in) thic k Up to 75 transpar encies Output bin Paper[...]

  • Page 64

    Configu re trays Change the default paper-size setting (M1130 Series) 1. Use the pr inter driv er to chang e the defau lt settings. Follow the approp riate proced ure, dependin g on the operating system you are using. Windows XP, W indows Serve r 2003, and Windo ws Server 20 08 (using the default Sta rt menu view) a. Click Start , and then click Pr[...]

  • Page 65

    3. Use the ar row buttons to selec t the Paper setup menu, and then press the OK button. 4. Use the ar row buttons to selec t the Def. paper size me nu, and the n press the OK bu tton. 5. Use the arrow b uttons to se lect a size, a nd then press the OK button. Change the default pap er-t ype setting (M1130 Series) You canno t set a default paper ty[...]

  • Page 66

    52 Chapter 6 Paper an d print med ia EN WW[...]

  • Page 67

    7 Print tasks ● Canc el a p rint jo b ● Print with Windows ENWW 53[...]

  • Page 68

    Cancel a pr int job 1. If the pri nt job is cu rrently pr inting, canc el it by press ing the Cancel button on t he product c ontrol panel. NOTE: Pressing th e Cancel butt on clears the job that the pr oduct is currently processing. If more than one proces s is running, pressing the Can cel butto n clears th e process th at currently appears on the[...]

  • Page 69

    Print with Wind ows Open the printer driver with Windows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button. Get help for any printing option with Wind ows 1. Click t he Help button t o open the online H elp. ENWW Print with Windows 55[...]

  • Page 70

    Change th e number o f print copies with Wind ows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the Advanc ed tab. 4. In the Copi es area, use the arrow butto ns to adjust th e number of copies. If you are printing mul tiple copie s, click the Co[...]

  • Page 71

    Save custom print settings for reuse with Windows Use a printing quick s et 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button. 3. In the Print Task Quick Sets drop-d own list , selec t one of th e quick sets, an d then cl ick the OK button to print the j [...]

  • Page 72

    2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Select the print o ptions for t he new qui ck set. 4. Type a name for th e new quick set, and c lick the Save button. 58 Chapter 7 Print ta sks ENWW[...]

  • Page 73

    Improve prin t quality with Win dows Select a page size 1. On the File menu in the so ftware program , click Print . 2. Select t he produc t, and then c lick the Properties or Prefe rences butt on. 3. Click the P aper/Quality tab. 4. Select a size from the Size is drop-down list. Sele ct a cu stom page size 1. On the File menu in the so ftware prog[...]

  • Page 74

    Print on preprinted l etterhead or forms with Wi ndows 1. On the Fil e menu in th e software prog ram, click Print . 2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 60 Chapter 7 Print ta sks ENWW[...]

  • Page 75

    3. Click t he Paper/Quality tab. 4. From the Type is dr op-down list , select t he type of p aper yo u are usin g, and c lick the OK button . Print on speci al paper, lab els, or transparencies with Wind ows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . ENWW Print with Windows 61[...]

  • Page 76

    2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Paper/Qua lity tab. 4. From the Type is drop- down list , select th e type of p aper you a re using, and click th e OK button. 62 Chapter 7 Print ta sks ENWW[...]

  • Page 77

    Print the first or last page on diffe rent pape r wit h Window s 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button. ENWW Print with Windows 63[...]

  • Page 78

    3. Click the Paper/Qua lity tab. 4. Click the Use D ifferent Paper/ Covers check box, and then select the ne cessar y setting s for the f ront cover, o ther pages, and back c over. Scale a document to fit p age size 1. On the Fil e menu in th e software prog ram, click Print . 64 Chapter 7 Print ta sks ENWW[...]

  • Page 79

    2. Select the produc t, and then click th e Properties or Prefer ences button. 3. Click t he Effe cts tab. 4. Select the Pri nt Document On option, and then se lect a s ize from t he drop-dow n list. ENWW Print with Windows 65[...]

  • Page 80

    Add a watermark to a document with Windows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the Effects tab. 4. Select a waterm ark from the Wa termarks drop -dow n list. To print the water mark on the fir st page only, clic k the Firs t Page Only c[...]

  • Page 81

    3. Select the produc t, and then click th e Properties or Prefer ences button. 4. Click t he Finishing tab. 5. Select the Print on both sides (manually) check bo x. Clic k the OK button to prin t the first side o f the job. ENWW Print with Windows 67[...]

  • Page 82

    6. Retrieve the printed s tack from the output b in, and, maint aining the paper orientation, pla ce it with the printed-si de facing d own in the input tray. 7. At the co mput er, cli ck the Cont inue button to prin t the second side of the jo b. Create a bo oklet with Windows 1. On the Fil e menu in th e software prog ram, click Print . 2. Select[...]

  • Page 83

    3. Click t he Finishing tab. 4. Click t he Print on both sides (manually) check bo x. 5. In the Booklet Printing drop-do wn list, select a bindi ng option . The Page s per sheet opti on automati cally cha nges to 2 pages per sheet . ENWW Print with Windows 69[...]

  • Page 84

    Print multiple pa ges per sheet with Wi ndows 1. On the Fil e menu in th e software prog ram, click Print . 2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Finishing tab. 70 Chapter 7 Print ta sks ENWW[...]

  • Page 85

    4. Select the numb er of pages per shee t from the Page s per sh eet drop-down list. 5. Select the correct Print page borders , Page order , and Orientation op tions. Select page orientatio n with Windows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . ENWW Print with Windows 71[...]

  • Page 86

    2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Finishing tab. 4. In the Orientation area, select the Port rait or Landscape option. To print the page image ups ide down, s elect the Rotat e by 180 degrees optio n. 72 Chapter 7 Print ta sks ENWW[...]

  • Page 87

    8C o p y ● Use copy functions ● Copy s etti ngs ● Copy on both side s (duplex) ENWW 73[...]

  • Page 88

    Use copy fu nctions One-touch copy 1. Load the d ocument o nto the scan ner glass or into the document feeder (M 1210 Serie s). 2. Press the Sta rt Copy butt on to start copying. 3. Repeat the proc ess for each copy. Mult iple copies Create mult iple copies (M1 130 Series) 1. Load the d ocument o nto the scan ner glass . 2. Press the Se tup button,[...]

  • Page 89

    3. Press the arro w buttons to adjust the numb er of copies. 4. Press the St art Copy button to sta rt copying. Create mult iple copies (M121 0 Series) 1. Load the d ocument onto the sca nner glass or into the do cument fe eder. 2. Use the keypad to enter the numbe r of copies. 3. Press the St art Copy button to sta rt copying. Copy a multiple-page[...]

  • Page 90

    Cancel a cop y job Cancel a copy job (M11 30 Series )  Press the Can cel button on the product co ntrol panel. NOTE: If more than one pr ocess is running, pres sing the Cancel button c lears the current process and all pending processes. Cancel a copy job (M12 10 Series ) 1. Press the Can cel button on the product co ntrol panel. NOTE: If more t[...]

  • Page 91

    2. Press t he Setup butt on repeatedl y until the Reduce/ Enlarge light is on. 3. Pres s the up ar row to in crease th e copy size , or pr ess t he dow n arr ow to decre ase the copy si ze. 4. Press th e Start Copy b utton to start copy ing. Reduce or enla rge copies (M 1210 Se ries) 1. Load the documen t onto the scanner gl ass or into the documen[...]

  • Page 92

    2. Press th e Copy Settings button on e time to open the Reduce/Enlarge me nu. 3. Use the arro w buttons to select the co rrect reducti on or enla rgement option, and then pre ss the OK button. 4. Press th e Start Copy bu tton to start copyi ng. 78 Chapter 8 Copy ENWW[...]

  • Page 93

    Collate a copy j ob M1130 Ser ies : The product c annot automat ically collate c opies. Colla te copie s (M1210 Series) 1. Pres s the Set up button. 2. Use the arrow bu ttons to sel ect the Copy setup menu, and then press the OK button. 3. Use the arrow bu ttons to sel ect the Def. Coll ati on option, and then press the OK button. 4. Use the arrow [...]

  • Page 94

    Change the copy quality se tting (M1130 Series) NOT E: For this model, you cannot c hange the copy-quality setting f or indivi dual cop y jobs. U se this proced ure to chan ge the def ault copy-qual ity sett ing for al l copy j obs. 1. Use the pr inter driv er to chang e the defau lt settings. Follow the approp riate proced ure, dependin g on the o[...]

  • Page 95

    Change the c opy quality se tting (M12 10 Se ries) 1. Pres s the C opy S etti ngs bu tton two times to open the Copy Quality menu. 2. Use the arrow buttons to select a copy-quality option, and press the OK button. NOT E: The set ting retu rns to the default value afte r two minutes. Check the scanner glas s for dirt and smudges Over ti me, spec ks [...]

  • Page 96

    3. Clean the sca nner glass and the whit e plastic backin g with a soft cloth o r sponge that has been mo istened with nonab rasive glass cleane r. CAUTION: Do not use abras ives, acet one, benzene , ammonia, ethy l alcohol, or carbo n tetrach loride on a ny part of the produ ct; these can dam age the prod uct. Do not p lace liqui ds direct ly on t[...]

  • Page 97

    Adjust the lig htness or darkness f or copies (M121 0 Series) 1. Press th e Lighter /Darker button. 2. Use th e arrow buttons to increase or decre ase the Lighter/D arker setting. NOT E: The set ting retu rns to the default value afte r two minutes. ENWW Copy settings 83[...]

  • Page 98

    Copy on b oth si des (dup lex) Copy a two-sid ed original to a o ne-sided document 1. Load the f irst page o f the docume nt onto the scanne r glass or i nto the d ocument feed er (M121 0 Seri es). 2. Press th e Start Copy b utton. 3. Flip the origi nal, and then reload it onto the scanne r glass or i nto the d ocument feed er. 4. Press th e Start [...]

  • Page 99

    4. Remo ve the copie d page fr om the output bin and place it face down in to the input tray. 5. Press th e Start Copy b utton. 6. Remo ve the copie d page fr om the output bin, and then set it a side for manu al coll ating. 7. Repea t steps 1 through 6, following the or iginal docume nt page orde r, until all pages o f the origin al are copied. EN[...]

  • Page 100

    86 Chapter 8 Copy ENWW[...]

  • Page 101

    9 Scan ● Use scan functions ● Scan setti ngs ENWW 87[...]

  • Page 102

    Use scan functions Scan methods Scan j obs can be performed in the follo wing way s. ● Scan from the co mputer by using HP Laser Jet Scan (Windo ws) ● Scan by using HP D irector (Ma c) ● Scan from TWA IN-complia nt or Windows Imagin g Applicati on (WIA)-compli ant softwar e NOT E: To learn about and us e text-recognitio n software, instal l t[...]

  • Page 103

    Scan by using other so ftware The produ ct is TWAI N-compliant and Windows Imaging Appli cation (WIA )-compliant. The produc t works with Windows-ba sed program s that suppo rt TWAIN-co mpliant or WI A-compl iant scanning devices a nd with Macintosh -based programs that supp ort TWAI N-compliant scanni ng device s. While y ou ar e in a TW AIN- comp[...]

  • Page 104

    Cancel a scan To canc el a scan job, use one of the following pro cedures. ● On the prod uct control pa nel, press th e Cancel butto n. ● Click the C ancel button in the onscreen dia log box. 90 Chapter 9 Scan ENWW[...]

  • Page 105

    Scan settings Scan file format The def ault file forma t of a scann ed document or photo depen ds on the scan ty pe as well as the ob ject bein g scanned. ● Scanning a document or a pho to to a co mputer resul ts in the file being saved as a .TIF file . ● Scanning a document to e-mail results in the file being s aved as a .P DF file. ● Scanni[...]

  • Page 106

    Resolution and color guideli nes The foll owing table descr ibes the recom mended resol ution and color se ttings for dif ferent types of sca n jobs. Intend ed use Recommended resolution Recommend ed color settings Fax 150 ppi ● Black and White E-mail 150 ppi ● Black and White, if t he image does not require smooth gradation ● Grayscale, if t[...]

  • Page 107

    Scan quality Over ti me, spec ks of debr is might c ollect on th e scanner glass and w hite pla stic back ing, which can affect p erformance . Use the fol lowing pr ocedure to clean the s canner gl ass and w hite plas tic backi ng. 1. Use the power switc h to turn off the prod uct, and t hen unplug th e power cor d from the electr ical socket. 2. O[...]

  • Page 108

    94 Chapter 9 Scan ENWW[...]

  • Page 109

    10 Fax (M1210 Series only) ● Fax features ● Set up fa x ● Use the p hone book ● Set fax se ttings ● Use fax ● Solve f ax prob lems ● Regulator y information and warrant ies ENWW 95[...]

  • Page 110

    Fax featu res The produ ct has the fo llowing fa x features, wh ich are availab le from the contr ol panel or fro m the product softwar e. ● Fax Setup Wi zard for eas y fax config uration ● Plain-pa per analog fax with 35- page docume nt feeder an d output tr ay of up to 100-page paper capac ity ● 100-entr y phone book ● Automa tic redia l [...]

  • Page 111

    Set up fax Install and connect the h ardware Connect fax to a telephone line The produc t is an analog device. HP reco mmends using the product on a dedicated analog teleph one line. Connect additional devices The produc t includes two fax por ts: ● The “line ” port , which conne cts the product to the wall telep hone jack. ● The “te leph[...]

  • Page 112

    4. To conn ect an inter nal or ext ernal mo dem on a co mputer, p lug one end of a telep hone cord i nto the product “te lephone” port . Plug the othe r end of the telephone cord into the modem “line” port. NOTE: Some mod ems have a second “line” port to connect to a dedi cated voice li ne. If you have two “line” ports, see your mod[...]

  • Page 113

    6. To conn ect an answe ring machi ne, plug a telephon e cord i nto the p revious dev ice’s “te lephone” port. Plug the othe r end of the telephone cord into the answering machi ne “line” port. 7. To conn ect a teleph one, plug a t elephone c ord into th e previ ous device’ s “tele phone” por t. Plug the other end of the te lephone [...]

  • Page 114

    Setu p for stand -alon e fax 1. Unpack a nd set up the produc t. 2. At the control pan el, press the Setup button. 3. Use the arrow b uttons to select th e Syst em setu p menu, an d then pres s the OK button. 4. Use the arrow b uttons to select th e Time/Date menu, and then p ress the OK button. 5. Use the arr ow buttons to s elect the 12 -hour clo[...]

  • Page 115

    6. Complete one of the fol lowing: ● For the 1 2-hour clock , use the ar row buttons to move pa st the fou rth character. S elect 1 for a.m. or 2 for p.m. Pres s the OK button. ● For the 2 4-hour clock, p ress the OK butto n. 7. Use the k eypad to ent er the cur rent date. Us e two digi ts to spec ify the month , day, an d year. Pres s the OK b[...]

  • Page 116

    Use the HP Fax Setup Wizard If you completed the softwar e install ation, you a re ready t o send fa xes from y our compu ter. If you did not com plete the fax setup pr ocess at t he time you installe d the sof tware, yo u can compl ete it at any time by usi ng the HP Fax Setup Wiza rd. Set fa x tim e, date , and he ader 1. Click Start , and then c[...]

  • Page 117

    Use the phone bo ok You can stor e frequently dialed fax numbers (up to 100 entries). Use the control pan el to create and edit the fax phone boo k 1. On the co ntrol panel, pr ess the Setup button. 2. Use the arrow bu ttons to sel ect the Phone Boo k menu, and then press the OK button. 3. Use the arrow bu ttons to sel ect the Add/Edit menu, an d t[...]

  • Page 118

    Program Descri ption Microsoft Outlook Personal Address Book (PAB) entries, Contact s entries, or both combined may be selected. Individuals and groups from the PAB are combined with individuals from Contacts only if the combined option is selected. If a Contacts entry has both a home and a business fax number, two entries will be dis played. The ?[...]

  • Page 119

    Set fax sett ings Send fax settings Set specia l dialing symbols and options You ca n insert p auses into a fax num ber that you are diali ng. Pause s are often needed when dialing intern ationally or con necting to an outsi de line. ● Insert a d ialing pause : Press the P ause # button r epeatedly u ntil a comm a ( , ) appea rs on the control- p[...]

  • Page 120

    4. Use the arrow b uttons to select th e Detect dial tone menu, and then press th e OK button. 5. Use the arrow b uttons to select th e On or Of f optio n, and then pr ess the OK button. Set tone-dialing or pulse-dialing Use this proce dure to set the product to tone-dialin g or pulse-dialin g mode. The factor y-set default is Tone . Do not change [...]

  • Page 121

    Set t he redial-on- communication-error o ption If thi s option is turned on, the p roduct redi als automa tically if s ome sort o f communicat ion error oc curs. The fact ory-set defau lt for the redial- on-commun ication-er ror option is On . 1. On the c ontrol pane l, press th e Setup button. 2. Use the ar row buttons to selec t the Fax set up m[...]

  • Page 122

    Set th e default r esolution se tting 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b uttons to select th e Fax setup menu, and then press the OK button. 3. Use the arrow b uttons to select th e Fax Send setu p menu, an d then pr ess the OK button. 4. Use the arrow b uttons to select th e Def. Resolution menu, and then press t[...]

  • Page 123

    When it is using the fax-forwardi ng feature, the produc t (rather than the co mputer) mu st be receiving the fa xes, and the a nswer mode must be set to Automatic . 1. On the c ontrol pane l, press th e Setup button. 2. Use the ar row buttons to selec t the Fax set up menu, and then press the OK button. 3. Use the ar row buttons to selec t the Fax[...]

  • Page 124

    Comp lete the foll owing ste ps to block or unbloc k fax numbe rs by using the cont rol pane l: 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b uttons to select th e Fax setup menu, and then press the OK button. 3. Use the arrow b uttons to select th e Fax Recv. setup m enu, and the n press the OK button . 4. Use the arrow b u[...]

  • Page 125

    To set or change the number of rings- to-answer, use the following steps : 1. On the c ontrol pane l, press th e Setup button. 2. Use the ar row buttons to selec t the Fax set up menu, and then press the OK button. 3. Use the ar row buttons to selec t the Fax R ecv. s etup menu, and then pre ss the OK button. 4. Use the ar row buttons to selec t th[...]

  • Page 126

    If yo u have the Sta mp faxes op tion turned on, you mi ght also want t o turn on au toreduct ion. This redu ces the siz e of the inco ming fax es slight ly, and pre vents the pag e-stamp fro m forcing a fax onto tw o pages. NOT E: Make sure that the default media size settin g matches the size of the med ia that is loaded in the tray. 1. On the co[...]

  • Page 127

    The facto ry-set default fo r the fax- sounds volume i s Soft . Set the alert volume, phone-line volume, and ring volume 1. Press the Se tup button. 2. Use the ar row buttons to selec t the Syst em se tup menu, and then pres s the OK button. 3. Use the ar row buttons to selec t the Volume settings menu, an d then pres s the OK button . 4. Use the a[...]

  • Page 128

    6. Use the k eypad to ent er the pr oduct secu rity pass word, and the n press th e OK button. 7. To confirm the produc t security p assword, us e the ke ypad to re -enter the product security passwor d, and then press the OK button. Turn off the priv ate re ceiv e feat ure 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b utton[...]

  • Page 129

    Use fax Fax software Supported fax programs The PC fax program that came with th e product is the only PC fax program that work s with the produc t. In order to continue to use a PC fax program previo usly install ed on the computer , it must be used with the m odem that is already con nected to the compu ter; it will not func tion through the prod[...]

  • Page 130

    Use fax on a DSL, PBX, or ISDN system HP produc ts are designed spec ifically for use with tr aditional anal og phone servic es. They are not designe d to work on DS L, PBX, ISDN lines, or VoIP ser vices, but they might work with t he proper setu p and equipm ent. NOT E: HP recommend s discussin g DSL, PB X, ISDN, and VoIP setup opt ions with the s[...]

  • Page 131

    Fax memory Fax memory is retained when there is a loss of power The fl ash memory protects against data loss wh en a powe r failure occurs. O ther fax devices store fax pages in either normal RAM or sh ort-term R AM. Norm al RAM imm ediately lo ses data when powe r is lost, wh ile short-t erm RAM los es data about 60 minutes after a power failur e [...]

  • Page 132

    Fax from the document feeder 1. Insert the or iginals into the doc ument feede r face-up. NOTE: The doc ument feed er capacit y is up to 35 she ets of 75 g/m 2 or 20 lb med ia. CAUTION: To pr even t dam age to the produc t, do not use an original that cont ains correcti on tape, correcti on fluid, paper cl ips, or staples . Also, do not load photog[...]

  • Page 133

    Send a fax to a group manua lly (ad hoc fa xing) Use the followin g instructi ons to send a fax to a group of recipients: 1. Load the d ocument into the docu ment feede r input tray. 2. Press the Se tup button. 3. Select the Phone Book menu, and then press the OK button. 4. From the l ist, selec t the phon e book entr y. If no entr y exists, use th[...]

  • Page 134

    Send a fax from th e software The fol lowing inform ation provi des basic in structions f or sending faxes by using the softw are that came with the prod uct. All other sof tware-related top ics are covered in the software Help, whi ch can be opened from th e software-progr am Help menu. You can fax ele ctronic documents fr om a com puter if you me[...]

  • Page 135

    5. Select the pro duct under Modem . 6. Click Fax . Send a fax from a third- party software program, such as Micr osoft Word (all ope rating systems ) 1. Open a docume nt in a third- party progr am. 2. Click the Fil e menu, an d then clic k Prin t . 3. Select t he fax pr int driver f rom the p rinter dr iver drop-do wn list. The fax software appear[...]

  • Page 136

    Send a fax by dialing from a telephone connected to the fax line Occasio nally, you might want to dial a f ax number from a te lephone th at is conne cted to th e same line as the product. For examp le, if you are sending a fax to a pers on whose d evice is in the manual r eceive mode, y ou can prece de the fax wi th a voice call to let that p erso[...]

  • Page 137

    2. On the co ntrol panel, pr ess the Setup button. 3. Use the arrow bu ttons to sel ect the Fax functions menu, and th en press the OK button. 4. Use the arrow bu ttons to sel ect the Send fax later men u, and then press the OK button. 5. Use the keypad t o enter t he time. 6. If the produ ct is set t o the 12-hour time mode, use the arrow buttons [...]

  • Page 138

    Receive a fax Prin t a fax When th e product r eceives a fa x transm ission, it prints the fax (unless the privat e-receive fe ature is enabled ) and also store s it automatic ally to flash memor y. Print a stor ed fax when the priva te receive feat ure is on To print sto red faxes, you must provide the pri vate-rece ive PIN. After the product prin[...]

  • Page 139

    Receiv e faxes t o a computer NOT E: Receiving faxes by u sing a com puter is no t supported for Ma cintosh. Rec eiving faxes to a computer is available onl y if a full software installation was perfo rmed during ini tial prod uct s etu p. To receive f axes to your co mputer, turn on the receive-to-PC setting in the software. 1. Open HP Tool box. 2[...]

  • Page 140

    Solve fax problems Fax troubleshooting checklist Tips for fax trou bleshooting: ● Print the menu map from the Reports menu to show t he control- panel me nus and av ailable settin gs. ● Try to send or receiv e a fax after implem enting each solution. ● Disconne ct all devi ces excep t for the product. Verify tha t the tele phone cord from the[...]

  • Page 141

    is re lated to prin ting and the auto-contin ue feature is o n, the product w ill attempt to resume pri nting the job after the war ning has appeare d for 10 seconds wit hout acknowled gement. Alert and warning mess ages Control panel message Description Recom mended action Comm. error A fax communication erro r occurred betwee n the product and th[...]

  • Page 142

    Control panel message Description Recommended act ion Fax is busy Redial pendin g The fax line to which you were sending a fax was busy. Th e product automatically redials the busy number. Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is o n and ready. Check that you are dialing the correct fax number[...]

  • Page 143

    Control panel message Description Recom mended action Fax recv. error An error occurred while try ing to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by pre ss ing t he S end F ax button. Check that the telephone cor d is securely connected by unpluggi[...]

  • Page 144

    Control panel message Description Recommended act ion No dial tone The product cou ld not detect a dial tone. Check for a dial tone on the phone line by pressing the Send Fax button. Unplug the telephone cord from both the product and the wall and replug t he cord. Make sure that you are using the telephone cord that came with the product. Unplug t[...]

  • Page 145

    Control panel message Description Recom mended action No fax answer. Redial p ending The receiving fax line did not a nswer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that y ou are dialing the c orrect fax number. If the pr[...]

  • Page 146

    Fax logs and reports Use the following instru ctions to prin t fax lo gs and reports: Print all f ax reports Use this proce dure to print all of the foll owing reports at one tim e: ● Fax Activit y log ● Phone Book report ● Config report ● Block Fax list 1. On the con trol panel, pre ss the Setup but ton. 2. Use the a rrow buttons to select[...]

  • Page 147

    NOTE: If yo u selected the Fax Act ivity log repo rt and p ressed the OK bu tton, press the OK button again to s elect the Print log no w option. Th e product exi ts the menu set tings and prints the log. Set th e fax activi ty log t o print a utoma tical ly You ca n decide wh ether or not you wan t the fax log to prin t automatical ly after ev ery[...]

  • Page 148

    ● Receive fax ● Never (the factory-set default) 1. On the contr ol panel, p ress the Setup button. 2. Use the arrow b uttons to select th e Reports menu, and t hen press the OK button. 3. Use the arrow b uttons to select th e Fax Reports menu, and then press the OK button. 4. Use the arrow b uttons to select th e Fax Confirmation menu, and then[...]

  • Page 149

    Change the f ax speed The fa x-speed setti ng is the m odem protoc ol that the product uses to send fax es. It is t he worldw ide stan dard for f ull-duplex modems that send and re ceive d ata across telephon e lines a t up to 33, 600 bits per s econd (b ps). The fac tory-se t default for the fax-s peed set ting is Fast(V.34) . You sh ould change t[...]

  • Page 150

    The product is receiving faxes but is not sending them. Cause Soluti on If the product is on a digital system, the system might be generating a dial tone that the product cannot detect. Disable the detect-dial-tone setting. If the error persists, contact the system servic e provider. A poor telephone connection might exist. Try again later. The rec[...]

  • Page 151

    The control panel shows a lo w-memory error. Cause Soluti on The fax might be too large, or the res olution might be too high. Try one of the following: ● Divide a large fax into smaller sections, and then fax them individually. ● Clear stored faxes to make more memory available for outgoing faxes. ● Configure the outgoing fax as a delayed fa[...]

  • Page 152

    Problems receiving faxes NOT E: Use the fa x cord that came wi th the produ ct in order to ensu re that th e product f unctions correctl y. The product cannot receive faxes from an extension telephone. Cause Soluti on The extension-telephone setting might be disabled. Change the extension-telephone setting. The fax cord m ight not be se curely conn[...]

  • Page 153

    The product is not answering incoming fax calls. Cause Soluti on A voice-messaging s ervice might be int erfering with the product as it attem pts to answer calls . Do one of the following: ● Disable the messaging service. ● Get a telephone line t hat is dedicated to fax calls. ● Set the product answer mode to Manua l . In manual mode, you mu[...]

  • Page 154

    Faxes are being recei ved very slowly. Cause Soluti on The fax might be ver y complex, such as one with many graphics. Complex faxes take longer to be received. Breaking longer faxes into multiple jobs and decreasing the res olution can increase the t ransmission sp eed. The resolution at which the fax was sent or is being received might be very hi[...]

  • Page 155

    Regulatory informatio n and warranties For regulatory and warranty in formation, see Additio nal stateme nts for telecom (fax ) products on page 239 . ENWW Regulator y information and warran ties 141[...]

  • Page 156

    142 Chapte r 10 Fax (M 1210 Series only) ENWW[...]

  • Page 157

    11 Manage and maintain the product ● Print i nformation pages ● Use the H P Toolbox software ● Use the H P Embedded Web Ser ver (M121 0 Series onl y) ● Product s ecurity featur es ● Economy settings ● Manage supp lies and acce ssories ● Clean the prod uct ● Product u pdates ENWW 143[...]

  • Page 158

    Print inf ormation pages Informa tion pages resid e within t he product memory. Thes e pages help diagn ose and solve pr oblems with the produ ct. NOT E: M1210 Se ries: If the product language was not corr ectly set d uring instal lation, y ou can se t the lan guage manu ally so th e informatio n pages print in one of the s upported lan guages. Cha[...]

  • Page 159

    Page description How to pr int t he pa ge Demo page Contains examples of text and grap hics. Both models 1. Open the printer driver , and then click the Propert ies or Preferences button. 2. Click the Services tab, and then, in the Print I nfor matio n Pages drop-do wn list, click the Demo Page list it em. 3. Click the Pri nt button. M1210 Series 1[...]

  • Page 160

    Use the HP Toolbox software Perfor m a full s oftware inst allation in order to us e the HP Toolbox. HP To olbox is a software pr ogram that you can use for the following ta sks: ● Check the product statu s. ● Configu re the product se ttings. ● Configu re pop-up -alert messages. ● View troub leshooting in formation . ● View online docume[...]

  • Page 161

    Status The Statu s folder contai ns links to the follow ing main pages: ● Devi ce St atu s . View product sta tus informat ion. This page indic ates product co nditions such as a jam or an empty t ray. Afte r you cor rect a pr oduct probl em, clic k Refresh st atus to update the product s tatus. Fax (M1210 Series only) Use t he HP Tool box Fax ta[...]

  • Page 162

    NOTE: If you s pecify a r ow that is occupied, th e new entr y will over write the ex isting entr y. ● To import co ntacts from a phone book th at exists in Lotu s Notes, Outlook, or Outlook Expres s, click Import Ph one Book . Select the appropri ate software program , navigate to the ap propriat e file , and then clic k OK . You can als o selec[...]

  • Page 163

    Fax send log The H P Toolbox Fax send log li sts all r ecently s ent faxes an d informati on about th em, includi ng the date and tim e sent, job number, fax number, pag e count, and the results . When y ou send a fax from a com puter that is connected to the pr oduct, th e fax contai ns a View link. Click ing this li nk opens a new page that provi[...]

  • Page 164

    Shop for Supp lies This bu tton, at the top of each page, links to a Web site where you can order re placement supp lies. You must ha ve Inter net access to use this feature. Other Li nks This secti on contains link s that connect you to the Inter net. You must have Inter net access in orde r to use any of these li nks. If you use a d ial-up con ne[...]

  • Page 165

    Use the HP Emb edded Web Server (M1210 Series on ly) Use the HP Embedd ed Web Se rver (EWS) to view pro duct and netwo rk status and t o manage p rinting functio ns from a compu ter. ● View produ ct status inf ormation ● Determin e the rem aining life on all sup plies and o rder ne w ones ● View and chang e the product def ault configura tion[...]

  • Page 166

    ● Supplies S tatus shows the sta tus of HP supplies and pr ovides part number s. To order new suppli es, clic k Order Supplies in the upp er-right p art of the wi ndow. ● Network Summary shows the infor mation found on the Net work Summary pag e. Settings tab Use this tab to con figure the product f rom your computer. If this product is network[...]

  • Page 167

    Produ ct security features Lock the formatter 1. The forma tter area, on th e back of the prod uct, has a slot that you can use to attach a s ecurity cable. L ocking the for matter prevents s omeone from r emoving valu able compone nts fro m it. ENWW Product secu rity featu res 153[...]

  • Page 168

    Economy setting s Print wi th EconoMode This pr oduct has a n EconoMode option fo r printing drafts of do cuments. Using EconoMode can use less toner and de crease the cost per page. Howev er, using E conoMode c an also reduce p rint qualit y. HP does not recom mend the full-time u se of Econo Mode. If E conoMode is used full- time, the toner suppl[...]

  • Page 169

    Windows V ista a. Click Start , click Control Panel , and then in the ca tegory for Hardware and Soun d click Printe r . b. Right-c lick the dri ver icon, and then se lect Pr opert ies . c. Click the Dev ice Settings t ab. Ma c OS X 10 .4 a. From the Apple menu , click the System Pre ferences m enu and th en click the Prin t & Fax icon. b. Clic[...]

  • Page 170

    Manage sup plies and accesso ries Correc tly usi ng, storing , and mon itoring the print c artridge c an help e nsure h igh-qual ity print output. Print when a cartridge reaches estimated e nd of life When a p rint cartridg e reaches th e end of its estimated usefu l life, the produ ct turns on the toner ligh t on the c ontrol panel. Y ou do not ne[...]

  • Page 171

    Replacement instructions Redistribute toner When a small am ount of to ner remai ns in pri nt cartrid ge, faded or light area s might appear on t he print ed page. Y ou might be able to te mporarily improve pri nt qualit y by redi stributing the tone r. 1. Lift th e scanner assembly, and open the print- cartri dge door. 2. Remove the pr int cartrid[...]

  • Page 172

    3. To redistr ibute the to ner, gently rock th e print cartr idge fro m front to back. CAUTION: If toner get s on your cloth ing, wipe it of f with a dry cloth and wash the cl othing in cold water. Hot wat er sets toner into the fabric . 4. Install the pr int cartridge. 5. Close the prin t-cartridg e door and the scann er assembly . 158 Chapte r 11[...]

  • Page 173

    If th e print is st ill light, ins tall a new p rint cartridge. Replac e the pr int cartri dge When a print car tridge approac hes the end of useful life, you can cont inue printin g with t he curren t cartr idge until red istribut ing the toner no l onger y ields accepta ble print quality. 1. Lift the scanner a ssembly, a nd open t he print- cartr[...]

  • Page 174

    3. Remove the new prin t cartridg e from the packag ing. Pla ce the use d print cartridge i n the bag and box for recycling. CAUTION: To p revent dama ge to the print cartridg e, hold the p rint cartridg e at each end. Do not to uch the cart ridge shutter o r the roll er surfa ce. 4. Grasp both sides of the prin t cartrid ge and gently ro ck the pr[...]

  • Page 175

    6. Inst all the print cartri dge. 7. Close the pr int-cartridge door and the scann er assemb ly. CAUTION: If toner gets on your clothing , wipe it off wi th a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric . ENWW Manage supp lies and ac cessories 16 1[...]

  • Page 176

    Replac e the pi ckup rol ler The pick up roller wears out with normal use. Using poo r-quali ty paper can caus e the pickup roll er to wear out mo re frequently . If the product r egularly does not pick up a sheet of pape r, you might nee d to clean or replace the pick up roller. 1. Lift the scanner assembly, and open the print-cartr idge door. 2. [...]

  • Page 177

    3. Find the pic kup rolle r. 4. Release th e small, white tabs on each si de of the pic kup roller, and rotate the picku p roller to ward the front. ENWW Manage supp lies and ac cessories 16 3[...]

  • Page 178

    5. Gently pull the pickup r oller up and out. 6. Position the new pickup ro ller in the slot . The cir cular and rectangu lar slots on each side prev ents you from ins talling the roller incorre ctly. 164 Chapte r 11 Manage and mai ntain the product ENWW[...]

  • Page 179

    7. Rotate the to p of the n ew pickup r oller away from you unt il both s ides sn ap into plac e. 8. Install the pr int cartridge. 9. Close the print-car tridge doo r and t he scan ner assem bly. ENWW Manage supp lies and ac cessories 16 5[...]

  • Page 180

    Replac e the sep aratio n pad The s eparation pad wears out with normal us e. Using p oor-qualit y paper c an cause th e separa tion pad to wear out more fr equently. If the prod uct regularly pulls multiple sh eets of p aper at a ti me, you m ight need to clean or replace the separati on pad. NOT E: Before cha nging the separati on pad, clean the [...]

  • Page 181

    4. Remove th e separation pad . 5. Insert th e new sep aration pad, and screw it into pla ce. 6. Place the product in t he upright po sition, rec onnect the powe r cord, and th en turn on th e product. ENWW Manage supp lies and ac cessories 16 7[...]

  • Page 182

    Clean the prod uct Clean the pickup ro ller If you want to cl ean the pi ckup roller before dec iding to replace it, follow these instr uctions: WARNING! Before cleaning th e pickup roller, turn the product off, disconn ect the power c ord from the wall out let, and then wait for the produ ct to cool. 1. Lift the scanner assembly, and open the prin[...]

  • Page 183

    3. Find the pic kup rolle r. 4. Release th e small, white tabs on each si de of the pic kup roller, and rotate the picku p roller to ward the front. ENWW Clean the pro duct 169[...]

  • Page 184

    5. Gently pull the pickup r oller up and out. 6. Dab a lint-f ree cloth in isopr opyl alcohol, an d scrub the r oller. WARNING! Alcoho l is flamm able. Keep th e alcoho l and cloth away from an open fl ame. Before you close the product and plug in the power cord, all ow the alcohol to dry co mpletely. NOTE: In certain area s of California, air poll[...]

  • Page 185

    8. Allow the pickup roller to dr y compl etely befor e you rein stall it i n the prod uct. 9. Reconnec t the power cord. ENWW Clean the pro duct 171[...]

  • Page 186

    Clean the separation pad The s eparation pad wears out with normal us e. Using p oor-qualit y paper c an cause th e separa tion pad to wear out more fr equently. If the prod uct regularly pulls multiple sh eets of p aper at a ti me, you m ight need to clean or replace the separati on pad. WARNING! Be fore cleaning t he separa tion pad, tu rn the pr[...]

  • Page 187

    4. Remove th e separation pad . 5. Dab a li nt-free cl oth in i sopropyl a lcohol, and scrub the separation pad. Use a dr y, lint-fr ee cloth to remove the loose ned dirt , and wait for the separ ation pad to dry. WARNING! Alc ohol is flammabl e. Keep the alcohol and cl oth away from an open flam e. Before you clo se the prod uct and p lug in the p[...]

  • Page 188

    6. Insert the cleaned separation pad, and screw it into pla ce. 7. Place the product in th e uprigh t position, reconnect t he power cor d, and the n turn on the produc t. 174 Chapte r 11 Manage and mai ntain the product ENWW[...]

  • Page 189

    Clean the paper path If you are experi encing t oner specks or dots on the printouts , clean the paper p ath. This process us es a trans parency to remove du st and ton er from the pa per path. Do not use bond or rou gh paper . NOT E: For best results use a she et of transp arency. If y ou do no t have any transparen cies, y ou can use c opier-grad[...]

  • Page 190

    Mac OS X 10.5 and 10.6 a. From the A pple menu , cli ck the System Prefe rences menu and then cl ick the Print & Fax icon. b. Select th e product i n the left side of the window. c. Click the Options & Supp lies button. d. Click the Driv er tab. 4. In the Cl eaning Page area , cli ck the Sta rt button to process the clean ing page. NOT E: T[...]

  • Page 191

    Clean the print-cartridge area You do not need to clean the print-cartr idge area o ften. However , cleaning t his area can improve the quality of the pri nted sheets. 1. Disconne ct the power cord from th e product. 2. Lift th e scanner assembly, and open the print- cartri dge door. ENWW Clean the pro duct 177[...]

  • Page 192

    3. Remove the pri nt cartri dge. CAUTION: Do not to uch the b lack-sponge transfer roller inside the product. Doing so c an damage the product. CAUTION: To prev ent damage , do not expo se the pri nt cartridg e to light. C over it with a pi ece of paper. 4. With a dr y, lint-fr ee cloth, wi pe any resi due from the paper-path area and the pr int-ca[...]

  • Page 193

    5. Install the pr int cartridge. 6. Close the print-car tridge doo r and t he scan ner assem bly. ENWW Clean the pro duct 179[...]

  • Page 194

    7. Reconnect the power cord. 8. Print a few pages to clean any toner re sidue from the prod uct. Clean the exterior Use a s oft, damp, lin t-free cloth t o wipe dust, smudges, and s tains off of the exterior of the devic e. Clean the scanner glass strip and platen Over tim e, spec ks of deb ris might collect on the s canner glas s and w hite plasti[...]

  • Page 195

    3. Clean the scanner gl ass and the white pl astic back ing with a soft cloth or sponge tha t has bee n moistene d with no nabrasi ve glas s cleaner . CAUTION: Do n ot use ab rasives, acetone, b enzene, a mmonia, e thyl alc ohol, or carbon tetrachl oride on any pa rt of the p roduct; thes e can damage the produ ct. Do not plac e liquids di rectly o[...]

  • Page 196

    Product update s Softwar e and firmware update s and installatio n instruction s for this produc t are availabl e at www.hp.co m/ support/ ljm1130ser ies or ww w.hp.com/ suppor t/ljm1210s eries . Clic k Downloads a nd driver s , click the opera ting system, and then select the download for the product. 182 Chapte r 11 Manage and mai ntain the produ[...]

  • Page 197

    12 Solve problems ● Solve g eneral problems ● Restore the fac tory-set defaul ts (M1210 Series only) ● Interpret contro l-panel light patter ns (M1130 Series only) ● Interp ret contro l-panel mess ages (M12 10 Series only) ● Clear j ams ● Solve pap er-handl ing problem s ● Solve im age-quali ty problems ● Solve per formance pr oblem[...]

  • Page 198

    Solve ge neral prob lems If the product is not responding co rrectly, comple te the steps in the foll owing checkli st, in order. If the produc t does not pass a step, follow the correspond ing troubles hooting sugges tions. If a step res olves the pro blem, yo u can stop without per forming the other steps on the c hecklist. Troubleshooting checkl[...]

  • Page 199

    c. If the page jams in th e product, cle ar the jam. d. If the pr int quali ty is unacce ptable, c omplete t he following steps: ● Verify th at the pr int settings are correc t for the media th at you are us ing. ● Solv e prin t-q ualit y pr oblem s. 9. Print a small docum ent from a different pr ogram that has worked in the past. If this so lu[...]

  • Page 200

    Interp ret con trol-p anel lig ht patterns (M1130 Series only) If the produc t requires attenti on, an error code appea rs on the control -panel displ ay. Table 12- 1 Status-light leg end Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 12-2 Control-panel light patter ns Light st atus Erro[...]

  • Page 201

    Light st atus Error code State of th e product Acti on Ready light is blinking slowly. The product is in low pow er mode. N o action is required. Attention light is blinking. E0 Paper is jammed in the product. Clear the jam. E1 The input tray is empty. Load the tray. E2 A door is open Verify that the print-cartridge door is fully closed. E4 The pro[...]

  • Page 202

    Light st atus Error code State of th e product Actio n Attention light is blinking, and ready light is on. The product has experienced a continual error from which it will recover on its own. If th e rec overy is succ essf ul, th e product con tinues to the proces sing data state a nd completes the job. If the recovery is unsu ccessful, the product[...]

  • Page 203

    Interpret con trol-panel messages (M121 0 Series only ) Control-panel message types Alert and warning message s appear te mporarily an d might r equire y ou to ackn owledge t he message by pres sing the OK button to resu me or by pressing the Canc el button to canc el the job. With certai n warnin gs, the j ob might not c omplete or th e print qua [...]

  • Page 204

    Control panel message Description Recommended act ion Comm. error The product experienced a communication error while att empting to send or receive a fax. Verify that the fax phone line is working corr ectl y. Try sendin g or receiving the fax again. If the error persists, contac t HP. See www.hp.com/ support /ljm1210series or the support flyer th[...]

  • Page 205

    Control panel message Description Recom mended action Manual d uplex alternates with Load tra y1 Press [OK] The product is processing a manual duplex job. To print the second side, place the pages face down in the tray with the top edge first. Man ual feed <SIZE> , <TYP E> alternates with Press [OK] for available media The product is se[...]

  • Page 206

    Clear jams When c learing ja ms, be car eful not to tea r jammed p aper. If a small pie ce of paper remains in the pro duct, it coul d cause additional jams. Common causes of jams ● The inpu t tray is loa ded inco rrectly or is too full. NOTE: When yo u add new med ia, always remove all of the me dia from th e input tray and straighte n the entir[...]

  • Page 207

    Jam locations Jams can occur at the follo wing locatio ns in the product. 1 4 2 3 1 Document feeder (M1210 Series only) 2 Output bin 3 Input tray 4 Internal areas (o pen the print-cartridge d oor) NOT E: Jams can occu r in more than one locati on. ENWW Clear jams 193[...]

  • Page 208

    Clear jams from the docum ent feeder (M1210 Series only) 1. Open the doc ument-feeder lid. 2. Careful ly remove jammed paper. G ently try to remove the page wi thout tearing it. 3. Close the doc ument feeder lid. 194 Chapte r 12 Solve problems ENWW[...]

  • Page 209

    Clear jams f rom the output areas CAUTION: Do no t use sh arp objects , such as tweezers or needle- nose plier s, to remove jam s. Dama ge caused b y sharp o bjects wi ll not be c overed by the warr anty. 1. Lift the scanner a ssembly, a nd open t he print- cartridg e door. 2. Remove the print cartridge. 3. Keep th e print cartr idge door open , an[...]

  • Page 210

    4. Install the print cart ridge. 5. Close t he print-c artridge d oor and the scanner assemb ly. 196 Chapte r 12 Solve problems ENWW[...]

  • Page 211

    Clear jams from the input tray 1. Lift the scanner a ssembly, a nd open t he print- cartridg e door. 2. Remove the print cartridge. 3. Remo ve the media stack from the input tray. ENWW Clear jams 197[...]

  • Page 212

    4. With bot h hands, grasp the s ide of the jammed media t hat is m ost visi ble (thi s include s the middle) , and careful ly pull it free from the product. 5. Install the print cart ridge. 6. Close t he print-c artridge d oor and the scanner assemb ly. 198 Chapte r 12 Solve problems ENWW[...]

  • Page 213

    Clear jams from inside the product 1. Lift the scanner a ssembly, a nd open t he print- cartridg e door. 2. Remove the print cartridge. 3. If you can see the ja mmed paper, ca refully grasp the jammed paper, an d slowly pull it out of the prod uct . ENWW Clear jams 199[...]

  • Page 214

    4. Reinsta ll the print ca rtridge. 5. Close t he print-c artridge d oor and the scanner assemb ly. Change the jam recovery setting When the Jam Recovery fe ature is turned on , the product re prints any pag es that are damage d during a jam . 1. Use the pr inter driv er to chang e the defau lt settings. Follow the approp riate proced ure, dependin[...]

  • Page 215

    Windows XP , Windows Server 2003, and Windows Serve r 2008 (using t he Classic Start menu view) a. Click Start , click Sett ings , and then click Pri nters . b. Right-c lick the dri ver icon, and then se lect Pr opert ies . c. Click the Dev ice Settings t ab. Windows V ista a. Click Start , click Control Panel , and then in the ca tegory for Hardwa[...]

  • Page 216

    Solve pa per-handl ing proble ms The fo llowing p roblems with m edia ca use print- quality dev iations, jammi ng, or dam age to th e product. Proble m Cause Solu tion Poor print quality or toner adhesion The paper is too moist, too rough, too heavy or too smooth, is embossed, or from a faulty paper lot. Try another k ind of paper, between 100 and [...]

  • Page 217

    Solve image -quality probl ems Print-quality examples General print -quality issue s The follo wing examples depic t letter-siz e paper that has passe d through the produ ct short-edg e-first. These exampl es illustra te problems tha t would affect all of the pages that yo u print. The topics tha t follow list the typ ical cause and sol ution for e[...]

  • Page 218

    Proble m Cause Solutio n Vertical streaks o r bands appear on the page. A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b The print cartridg e might be defective. Replace the print c artridge. The amount of background toner shading becomes unacceptable. The paper might not meet HP specifications. Use a different paper with a lighter basis[...]

  • Page 219

    Proble m Cause Solutio n Marks repeatedly appear at even intervals on the page. The product is not set to print on the type of paper on which you want to print. In the printer driver, select the Paper/ Qualit y tab and s et Paper T ype to match the type of pa per on which you are printing. Print speed might be slower if y ou are using heavy paper. [...]

  • Page 220

    Proble m Cause Solutio n Text or graphics are skewed o n the printed page. The paper might be loaded inco rrectly or the input tray might be too full. Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack. The paper might not meet HP specifications. Use a different paper, such as high-q[...]

  • Page 221

    Copy print-quality problems Proble m Cause Solut ion Images are missing or faded. The print cartridge might be defective or low. Replace the print cartridge. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensat e, even if you adjust the contrast . If possible, find an original docu[...]

  • Page 222

    Scan-quality problems Prevent sc an-quality problems The f ollow ing ar e a fe w simp le step s you can ta ke to im prov e cop y and sc an qu alit y. ● Use high- quality orig inals. ● Load the p aper cor rectly. If the paper i s loaded in correctly , it mig ht skew, wh ich cause s unclear images. ● Adjust the soft ware settings accor ding to [...]

  • Page 223

    Repetitive defects ruler If defe cts repeat at regular intervals o n the page, use th is ruler to i dentify th e cause of the defec t. Place the to p of the rul er at the fi rst defect. The marking that is beside the n ext occu rrence of the defect indica tes which c omponent nee ds to b e replaced . If th e defect cor relates with t he print engin[...]

  • Page 224

    Optimize and improve image quality Change print density 1. Use the pr inter driv er to chang e the defau lt settings. Follow the approp riate proced ure, dependin g on the operating system you are using. Windows XP, W indows Serve r 2003, and Windo ws Server 20 08 (using the default Sta rt menu view) a. Click Start , and then click Printers a nd Fa[...]

  • Page 225

    Solve pe rformance problems Proble m Cause Solut ion Pages print but a re totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages. Check the document that you are printing to see if cont ent appears on all of th[...]

  • Page 226

    Proble m Solution Poor physical connection Verify that the product is attached to the correct network port using a cable of the correct length. Verify that cable connections are secur e. Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit. If the problem c [...]

  • Page 227

    Solve s oftware problem s Solve common Wind ows problems Error message: “(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We are so rry for the inconvenien ce” Cause Soluti on Close all software programs, restart Windows, and try again. If the application reference d is the printer driver, sele[...]

  • Page 228

    The pro duct na me does n ot ap pear in th e produc t list in the Print er Setu p Utili ty or Pri nt & Fax l ist. Cause Soluti on The wrong product name is being us ed. P rint a configurat ion page to check t he product name. Verify that the name on the configuration page matches the product name in the Printer Set up Utility or the Print &[...]

  • Page 229

    You are unable t o print f rom a t hird-party USB card. Cau se Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most cu rrent version of this software is available from the Apple Web site. When connected with a USB cabl[...]

  • Page 230

    216 Chapte r 12 Solve problems ENWW[...]

  • Page 231

    A Supplies and accessories ● Order pa rts, access ories, and sup plies ● Part nu mbers ENWW 217[...]

  • Page 232

    Order par ts, accessories , and supp lies Order supplies and paper www.hp.com/ g o/suresupply Order genuine HP p arts or accessor ies ww w.hp.com/ buy /p art s Order through service or support providers Conta ct an HP-authorized service or support provider. Part numbers The foll owing list of ac cessories was current at the time of prin ting. Order[...]

  • Page 233

    B Service and support ● Hewlett -Packard limited wa rranty st atement ● HP's Premi um Protect ion Warranty: Laser Jet print cartr idge limited wa rranty st atement ● End User Lic ense Agreeme nt ● Custom er self-re pair warrant y service ● Customer support ● Repack t he produ ct ● Servic e informati on form ENWW 219[...]

  • Page 234

    Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional M1130, M1210 One year from date of purcha se HP war rants to y ou, the en d-user custo mer, that HP hardwar e and acces sories wi ll be free from defects in materi als and workman ship after the date of purch ase, for the period specified abo[...]

  • Page 235

    HP's Premi um Pr otec tion W arran ty: La ser Jet prin t cartridge limited wa rranty statement This HP product is warranted to be fr ee from defec ts in mater ials and workmansh ip. This war ranty does not apply to products that (a) have been r efilled, refurbis hed, remanuf actured or tamp ered with in any way, (b) experi ence probl ems resul[...]

  • Page 236

    End User Li cens e Agreem ent PLEASE READ CAREFULLY BEFORE USING THIS SOFTWA RE PRODUCT: This End-User Licen se Agreem ent (“EULA” ) is a contract betwe en (a) you (ei ther an individ ual or the entity you represent) and (b) He wlett-Packar d Company ( “HP”) that go verns y our use of the softw are produc t (“Softwa re”). This EULA does[...]

  • Page 237

    Softwar e will agr ee to this E ULA. Upon tr ansfer of th e HP Software, y our licen se is auto matically term inated. b. Rest rictions. You may not rent, le ase or lend the HP Software or Use the HP Sof tware for comme rcial time sharing or bureau u se. You may not s ublicense, assign or otherwis e transfer the HP So ftware exce pt as expre ssly p[...]

  • Page 238

    Customer s elf-repair warranty se rvice HP pro ducts are designed wit h many C ustomer Sel f Repair (CSR) par ts to minim ize repai r time and allow for greater flex ibility in p erforming d efective p arts replac ement. If dur ing the diagno sis period, HP identifi es that th e repair can be accomplis hed by the u se of a CSR par t, HP will ship t[...]

  • Page 239

    Repack the product If HP Cu stomer Car e determines th at your product nee ds to be re turned to HP for repair, follow the se steps to rep ack the product befo re shipping it. CAUTION: Ship ping dama ge as a result o f inadequ ate pack ing is th e custom er’s respo nsibilit y. 1. Remove a nd retain the pri nt cart ridge. CAUTION: It is ext remely[...]

  • Page 240

    Service information form WHO IS RE TURNING THE EQUIPMEN T? Dat e: Person to contact: Phone: Alternate contact : Phone: Return shipping address: Special shipping instructions: WHAT ARE YOU SENDING? Model name: Model number: Serial number: Please atta ch any relevant printouts. Do NOT ship accessories ( manuals, cleaning supplies, and s o on) that ar[...]

  • Page 241

    C Specifications ● Physic al specifica tions ● Power con sumption, elec trical spec ifications, a nd acoustic em issions ● Env iro nment al sp ecif icat ions ENWW 227[...]

  • Page 242

    Physical sp ecifications Table C-1 Physical specificati ons 1 Specification M1130 S eries M1210 Series Product weight 7.0 kg (15.4 lb) 8. 3 kg (18.3 lb) Product height 250 mm (9.8 in) 306 mm (12.0 in) Product depth 265 m m (10.4 in) 265 mm (10.4 in) Product width 415 mm (16.3 in) 435 mm (17.1 in) 1 Values are bas ed on preliminary data . See www.hp[...]

  • Page 243

    D Regulatory information ● FCC regul ations ● Environ mental pro duct stewards hip program ● Decl ara tion of confo rmity (bas e mode l) ● Declarat ion of confo rmity (fa x model) ● Safety stateme nts ● Additiona l statem ents for t elecom ( fax) pro ducts ENWW 229[...]

  • Page 244

    FCC regulations This equ ipment has been tested and found to comply wi th the limits for a Class B digital d evice, pursua nt to Part 15 of the FCC rules. These li mits are designed to pr ovide reason able protectio n against harmfu l interfe rence in a residen tial instal lation. Thi s equipmen t genera tes, uses, and can r adiate radi o frequen c[...]

  • Page 245

    Toner cons umption EconoM ode uses les s toner, whi ch might ex tend the life of the p rint cartri dge. Paper use This produ ct’s manual dupl ex feature (two-s ided prin ting) and N-up pr inting (multip le pages printe d on one pag e) capability can reduce paper us age and the resu lting demand s on natural res ources. Plastics Plasti c parts ove[...]

  • Page 246

    Single returns 1. Package the HP LaserJet print ca rtridge in its original bag and box. 2. Place the shi pping label on the front of the box . Shipping For al l HP LaserJet pr int cartridg e recycl ing returns , give the pack age to UPS duri ng your next delivery or pi ckup , or ta ke it to an aut hor ized UP S dro p-o ff center. For the locatio n [...]

  • Page 247

    For recycling in formation , you ca n go to www.h p.com/ recycle , or contact y our local authorities or the Electronic s Industries Alliance : www.eiae.org . Disposal of waste equipment by u sers in private households in the European Unio n This symbol on t he product or on its packaging indicate s th at this product must not be disposed of with y[...]

  • Page 248

    Declarat ion of conformity (base model) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 DoC#: BOISB-0901-02-rel.1.0 Manufact urer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Produc t Name: HP LaserJet M1132 Series; HP Las erJ[...]

  • Page 249

    Declarat ion of c onformi ty (fax model) Declaration of Conformity according to ISO/ IEC 17050-1 and EN 17050-1 DoC#: BOISB-0901-03-r el.1.0 Manufact urer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Produc t Name: HP LaserJet M 1212 Series; HP Las[...]

  • Page 250

    Safety statement s Laser safety The Center for Devices and Radiologica l Health (CDRH) of t he U.S. Food and Drug Adminis tration has implem ented regulatio ns for laser produ cts manufactured since August 1, 19 76. Compliance is mand atory for pro ducts mark eted in the United Stat es. The de vice is ce rtified as a “Class 1” laser p roduct un[...]

  • Page 251

    Laser statement for Finland Luokan 1 lase rlaite Klass 1 Laser Appar at HP Laser Jet Profess ional M1132/M1 134/M1136, M1 212/M1214/ M1216, lase rkirjoiti n on käyttäjän kannal ta turvalline n luokan 1 laserl aite. Norma alissa käyt össä kirjoitti men suoja koteloint i estää laser säteen pääs yn laitt een ulko puolelle. L aitteen tu rval[...]

  • Page 252

    Substances Table (China) Restriction on Hazardous Substances stat ement (Turkey) Türkiy e Cumhuriyeti : EEE Yönetmel i ğ ine Uygundur 238 Appendix D Re gulatory infor mation ENWW[...]

  • Page 253

    Additional statements fo r telecom (fa x) product s EU Statement for Telecom Operation This produ ct is intended to be conne cted to the analog Publ ic Switche d Telecommunic ation Networ ks (PSTN) of European E conomic Area (E EA) cou ntries/regi ons. It m eets requirem ents of EU R&TTE Direc tive 1999 /5/EC (Annex I I) and carries appropriate[...]

  • Page 254

    which is Part 68 compliant. Th is equipment cann ot be used on telephon e company-pr ovided coin service . Connecti on to Party Line Serv ice is s ubject to state tariffs . If this equipment causes ha rm to the te lephone ne twork, the te lephone com pany wil l notify yo u in advanc e that temporary dis continuance of service may be re quired. If a[...]

  • Page 255

    of th e Ringer Equivalenc e Number of all the de vices d oes not exce ed five ( 5.0). The sta ndard con necting arran gement code (te lephone jack type) for equi pment with dir ect connectio ns to the telep hone network is CA11A. ENWW Additio nal statements for telecom (fax ) products 241[...]

  • Page 256

    242 Appendix D Re gulatory infor mation ENWW[...]

  • Page 257

    Index Symbols/Numeri cs 2-side d printing Windows 66 A access ibility fe atures 5 access ories ordering 217, 218 part numbers 218 acousti c specificat ions 228 ad hoc groups , sending faxes to 119 address , printer Macintos h, trouble shootin g 213 ans wer mode , s etti ng 109 answe ring machin es, connec ting fax se ttings 110 anticoun terfeit sup[...]

  • Page 258

    crooke d pages 202, 206 curl ed media 205 cust om-size copi es 76 cust om-size pap er setting s Mac 28 Windows 59 cust omer supp ort online 2 24 repacki ng product 225 servic e information fo rm 226 D dar k co pyin g 207 darknes s, con trast s ettings copy 82 fax 107 defaults, resto ring 185 defects, r epeating 209 dela ying fax send ing 122 deleti[...]

  • Page 259

    rece iving from softwar e 125 rec eivi ng w hen yo u hear fax tones 124 redia l manually 1 19 redial s ettings 106 report s 15 reports , printing all 132 reprinti ng from memory 124 res olut ion 107 ring patter ns 111 ring type 17 ring s-to-an swer 110 securi ty, priva te receiv e 113 send lo g 149 sending fro m a telepho ne 122 sending fr om softw[...]

  • Page 260

    loose tone r, trouble shooting 20 4 M Mac changing pap er types and sizes 4 2 driver set tings 27, 28 faxi ng 31 faxing from 1 20 problem s, trouble shooting 21 3 removing software 26 resize doc uments 28 scanning from TWAI N- compl iant softw are 89 scanning page-by -page 32, 88 sca nni ng to e- mai l 32, 88 scanning to file 32, 88 Mac driv er set[...]

  • Page 261

    loading or ientation 49 pages per sh eet 29 printing on prepri nted letterhe ad or form s (Windo ws) 60 supporte d sizes 43 supporte d types 44 wrinkl ed 206 paper han dling problem -solving 202 paper i nput trays feeding problems , solv ing 202 paper j ams. See jams paper p ath, cleaning 175 paper si ze chang ing 42 changing (Windows ) 59 custo m [...]

  • Page 262

    redial manu ally 11 9 redial ing automat ically, settings 106 redistrib uting tone r 157 reducin g documen ts copyin g 76 registrati on, produ ct 150 remo ving Mac so ftware 26 repack ing product 225 repeatin g defects, troubl eshooting 2 09 repetiti ve defects, troubl eshooting 2 06 report s config uration page 16, 144 demo page 15, 145 fax 15 men[...]

  • Page 263

    speed fax, troub leshooting 137, 140 print sp ecificat ions 4 spots, t roubleshooti ng 203 stat us fax job 14 viewi ng 147 status- light patterns 186 stori ng print ca rtridges 156 produc t 228 streak s, troubleshoo ting 204 suppli es count erfeit 156 non-H P 156 ordering 150, 217, 218 part numbers 218 rec ycling 156, 231 status, vi ewing 147 suppl[...]

  • Page 264

    white or faded s tripes, troubl eshooting 2 07 WIA- comp liant soft ware, sca nnin g from 89 Windows changing pap er types and sizes 4 2 driver set tings 23 faxing from 1 20 problem-s olving issue s 213 scanning from TWAIN or WIA software 89 software compone nts 21, 24 so ftw are fo r 146 supported operatin g syste ms 22 Word, faxi ng from 12 1 wri[...]

  • Page 265

    [...]

  • Page 266

    © 20 1 0 H e wlett-P ackar d Dev elopment C ompan y , L.P . www .hp.com *CE481-90904* *CE481-90904* CE4 8 1 -909 0 4[...]