HP (Hewlett-Packard) CP1520 manual

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Table of contents for the manual

  • Page 1

    L A SERJET PRO CP1520 COLOR PRINTER SERIES Us er Guide[...]

  • Page 2

    [...]

  • Page 3

    HP LaserJet Pro CP1520 color printer series User Guide[...]

  • Page 4

    Copyright and License © 2010 Copyright Hewlett-Packard Development C ompany, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as a llowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP product s and services are set forth[...]

  • Page 5

    Conventions u sed in this g uide TIP: Tips provi de helpful hi nts or shortcu ts. NOT E: Notes prov ide impo rtant inform ation to explain a c oncept or t o complete a task. CAUTION: Cauti ons indicat e procedur es that you should foll ow to av oid losing data or dam aging the prod uct. WARNING! Warnings alert you to spec ific procedur es that you [...]

  • Page 6

    iv Conve ntions used in this gu ide ENWW[...]

  • Page 7

    Table of contents 1 Product basics .............. ................ ............ ............ ................ ........... ............ ............ .... ................ ................ ... 1 Product com parison ....... ............ .......... .......... ............ .......... .......... ......... ............. .......... ..... ....... ..........[...]

  • Page 8

    4 Use the product with Ma c ......... ......... .............. ......... .......... ............. .......... .......... ............ ... ........... ............. . 23 Software fo r Mac ......... ........... ........... ............... ........... ........... ............... .......... ........... ...... ...... ............ 2 4 Supporte d operati n[...]

  • Page 9

    Co nnec t th e p rod uc t to a wir ele ss n etw ork (w ire les s m ode ls o nly ) . ...... ........ ..... ........ ..... .. 36 Connect the product to a wire less network using WP S ... ..................... ......... ... 3 7 Connect the pr oduct to a wireless networ k using WPS by using the control panel m enus .............. .................... .[...]

  • Page 10

    Print on bo th sides (duplex ) with Windows ......... ............. ......... .......... ............. ......... ......... 6 1 Print multi ple pages per s heet with W indows ........ ....... ........ ........ ........ ....... ........ ........ ...... 6 3 Select page orientation wi th Windows ... .......... .......... .............. .......... .....[...]

  • Page 11

    Use the HP Embedded Web Server ................. .................. ......................... .................. .................. ... 94 Open the HP Embedded W eb Server ... ................. ...................... ................ ................. .... 94 HP Embe dded Web Serv er feature s ......... ....... ....... ........ ....... ....... ....[...]

  • Page 12

    The product d oes not pick up paper ..... ............ ........ ......... ........ ............ ........ ........ .......... 12 5 The product p icks up multipl e sheets of pape r ......... ....... ........ ......... ........ ....... ........... ..... 12 5 Prevent paper jam s .............. ................. ................. .......................[...]

  • Page 13

    T h e w i r e le ss co nn e c ti on do e s n o t wo rk a f t e r m o v i ng t h e w i r e le s s r o u t e r o r p ro du ct ...... 1 4 4 Cannot connect more compu ters to the wireless product ..... ........ ....... ........ ........ ........ .... 145 The wir eles s pr odu ct lo ses c om mun icat ion when con nec ted to a VPN .......................[...]

  • Page 14

    Power consumpt ion ...... .............. .......... ......... ............. .......... .......... ......... ............. .......... . 167 Paper use .... ................ ............ ............ ............ ................ ............ ............ ................ ..... ... 167 Plastics ... ............ ............. ............... ..........[...]

  • Page 15

    1 Product basics ● Product com parison ● Env iro nment al fe atur es ● Access ibility fe atures ● Product v iews ENWW 1[...]

  • Page 16

    Product compa rison HP LaserJe t Pro CP 1520 color pr inter series ● Prints up to 12 p ages per m inute (ppm) o n A4-size paper in m onochrome (black and white), an d 8 ppm in color ● Single-s heet priority feed sl ot (Tray 1) and 150- sheet casse tte (Tray 2) ● Hi-Speed universal serial bus (USB) 2. 0 port ● Built-in networking to connec t[...]

  • Page 17

    Environm ental features Manual duplex printing S ave paper by using the manual duplex printing option. Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by usin g recycled pap er. Recycle print c artridges b[...]

  • Page 18

    Product vi ews Front view 1 2 3 4 5 6 7 1 Output bin (holds 1 25 sheets of s tandard paper) 2 Dual inline memory module (DIMM) door (f or adding more memory ) 3 Control panel 4 Wireless button and light (wireless model only) 5 Tray 1 -- s ingle-sheet priority feed s lot and jam-access door 6 Tray 2 -- 150 sheet cassette 7 Front door (provides acces[...]

  • Page 19

    Back view 1 2 3 4 1 Hi-Speed USB 2 .0 port and network port 2 Rear door (for jam access) 3 Power switch 4 Power connection Interface connections 1 2 1 Net work po rt (top ) 2 USB port (bottom ) ENWW Product views 5[...]

  • Page 20

    Serial number and mod el number location The s erial number and product model nu mber la bel is on t he inside o f the fron t door. H E W L E T T -P AC K A R D 11 3 1 1 C H IN D E N B L V D . B O IS E , I DA H O 8 371 4 U S A This de vice comp li es w it h P art 15 of the FCC Rules. Oper ation is subject to the f ollo wing tw o conditions: (1) This[...]

  • Page 21

    Control pan el layout 1 2 3 5 6 7 4 1 Ready light (green): The Ready light is on when the pr oduct is ready to pr int . It blinks when the pr oduct is receiving print data. 2 Attention light (amber): The Attention light blinks when a print cartridge is em pty or the product requires user attention. NOTE: The Attention light does not blink if more t[...]

  • Page 22

    8 Chapt er 1 Pro duct basics ENWW[...]

  • Page 23

    2 Control panel menus ● Reports me nu ● Quick F orms menu ● Syst em Setup menu ● Servic e menu ● Network Set up menu ENWW 9[...]

  • Page 24

    Reports menu Use the Reports menu t o print rep orts tha t provide i nformation a bout the product. Menu item Description Demo page Prints a color pag e that demonstrates pr int quality. Menu structure Prints a map of the control panel-menu layout. The active settings for each menu are listed. Config report Prints a list of all the produ ct setting[...]

  • Page 25

    Quick Forms menu Menu ite m Sub-m enu it em Description Noteb ook Paper Narrow Rule Wide Rul e Child Rule Prints pages that have preprinted lines Graph Pa per 1/8 inch 5 mm Prints pages that have preprinted graph lines Checklist 1-Column 2-Column Prints pages that have preprinted lines with check boxes Music Paper Portrait Landscape Prints pages th[...]

  • Page 26

    System Setup menu In the fo llowing tabl e, items tha t have asteris ks (*) indicate the factory defau lt setting. Menu item Sub-m enu it em Sub-m enu ite m Description Langu age Select the language for the control panel display messa ges and the product reports . Paper Setu p Def. paper size Letter A4 Legal Select the size for printing internal re[...]

  • Page 27

    Menu ite m Sub- menu it em Sub- menu i tem Description PowerSave Time Sleep De lay 15 min utes * 30 Minutes 1 Hour 2 Hours Off 1 Minute Sets how long t he product remains idle before it enters PowerSave mode. The product automatically exits PowerSave mode when you send a print job or press a control panel button. Display contrast Medium * Darker Da[...]

  • Page 28

    Menu item Sub-m enu it em Sub-m enu ite m Description toner in the print cartridge past very low, follow these steps: 1. On the product control panel, touch the OK button, and then touch the System Setup button. 2. Touch the At Very Low button, and t hen touch the Color Cartridges button. Touch the Contin ue button. When you choose to replace the v[...]

  • Page 29

    Service menu Use this menu to rest ore default setti ngs, clean th e product, and activ ate special m odes that affect p rint output. I tems that have ast erisks (*) i ndicate the factory d efault se tting. Menu ite m Sub-m enu it em Description Clea ning Pag e Use this op tion to clean the produc t if you see toner specks or other marks on the pri[...]

  • Page 30

    Network Setup menu Use thi s menu t o establish ne twork conf iguration settings. Menu item Sub-me nu i tem Description Wir eles s Me nu (wireless products only) WPS Set up If your wireless router supports this feature, use this method to set up the product on a wireless network. This is the simplest method. Run Network T est Tests the wireless net[...]

  • Page 31

    3 Software for Windows ● Supporte d operating system s for Windows ● Supporte d printer driv ers for Windo ws ● Select t he corr ect printer driver fo r Windows ● Change prin t job settings ● Change prin ter-driver setti ngs for Window s ● Remove softw are for Windows ● Supporte d utiliti es for W indows ● Other Win dows component s[...]

  • Page 32

    Supported o peratin g systems for Wi ndows The prod uct support s the followin g Windows op erating syst ems: ● Windows XP (32-bit, Serv ice Pack 2) ● Windows Server 2003 (32- bit, Serv ice Pack 3) ● Windows Se rver 2008 (32- bit and 64-bit) ● Win dows Vis ta (3 2-bi t an d 64-b it) ● Windows 7 (32 -bit and 64-bit) Supported p rinter driv[...]

  • Page 33

    HP UPD PCL 5 driver description ● Availab le for download from the We b at www.hp.com/ s upport/ljc p1520ser ies ● Compatibl e with prev ious PCL v ersions and older HP LaserJet p roducts ● The best choice for printing from thi rd-party or custom sof tware programs ● Designed for use i n corpo rate Windo ws envi ronments to provide a single[...]

  • Page 34

    Change pri nter-drive r setting s for Win dows Change the settings for all print jobs u ntil the software program is closed 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the d river, and th en click Pr opert ies or Prefere nces . The s teps can va ry; this procedur e is most common . Change th e default setti ngs for all p[...]

  • Page 35

    Remove software for Windo ws Windows XP 1. Click Start , and then click Progr ams . 2. Click HP , and the n click the p roduct name. 3. Click Uninst all , and then follow the onscreen ins tructions to re move the software . Windows V ista and Windows 7 1. Click Start , and then click All Programs . 2. Click HP , and the n click the p roduct name. 3[...]

  • Page 36

    Othe r Window s compone nts and ut ilitie s ● Software ins taller — automate s the printing sys tem install ation ● Online We b registr ation Software for other operating sy stems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/ support/net_printing to download t he HP J etdirec t printe r instal ler for UNIX. Linux For info[...]

  • Page 37

    4 Use the product with Mac ● Software for Mac ● Print with Mac ENWW 23[...]

  • Page 38

    Software for Mac Supported operating systems for Mac The pr oduct s upports the following Mac o perating s ystems: ● Mac OS X 10.5, 10.6, and later NOT E: For Mac OS X 10.5 and lat er, PPC and Inte l® Core™ Proc essor Ma cs are suppor ted. For Mac OS X 10.6, Intel Core Proc essor Ma cs are s upported. Supported printer dri vers for Mac The HP [...]

  • Page 39

    Install software for Mac c omputers on a wired ne twork (IP) Obt ain th e IP ad dre ss 1. Connect the network cabl e to the p roduct and to the network . 2. Wait for 60 seconds before co ntinuing. Dur ing this ti me, the ne twork recogni zes the product a nd assigns an IP addr ess or host name for the produc t. 3. At the pr oduct co ntrol panel , p[...]

  • Page 40

    Install software for Mac computers on a wirele ss network Before installi ng the prod uct softwa re, make s ure the pro duct is not connected t o the netwo rk using a netw ork c able. If your wireless router do es not supp ort Wi-Fi Protected S etup (WPS), ob tain the wi reless r outer network settings f rom your syste m administ rator, or compl et[...]

  • Page 41

    connec tion easier . After the s etup is com plete, you ca n disconnec t the USB ca ble and use the wireless connec tion. 1. Insert the softwa re CD into th e computer CD tray. 2. Follow the on-s creen instructi ons. When prompt ed, select the Connect through a wireless network option. Conne ct the USB cable to the product when pro mpted. CAUTION: [...]

  • Page 42

    Open the HP Utility  From t he dock , clic k HP Utility . -or - From Applications , cl ick Hewlett Pac kard , and th en click HP Utility . HP Utility features Use the HP Utility softwa re to perform the following tasks: ● Obtain info rmation about su pplies stat us. ● Obtain i nformation a bout the prod uct, such a s the firmw are version an[...]

  • Page 43

    Print with Mac Cancel a print job with Mac 1. If the prin t job is curre ntly printi ng, cancel it by pressing th e Cancel button o n the product control panel. NOTE: Pressing th e Cancel button clears th e job tha t the produc t is currentl y processi ng. If more t han one proces s is runnin g, pressing the Cancel button cl ears the proc ess that [...]

  • Page 44

    Resize documents or print on a custom paper size with Mac Mac OS X 10.5 and 10.6 Use one of these methods. 1. On the Fi le menu, click the Print option. 2. Click the Pa ge Setup button. 3. Select the product, and then select the correct settings f or the Paper Si ze and Orientatio n options. 1. On the Fi le menu, click the Print option. 2. Open the[...]

  • Page 45

    Print multip le pages on o ne sheet of pape r with Mac 1. On the File menu, cl ick the Prin t option. 2. Select the driver. 3. Open the Layout menu. 4. From the Pag es per Sheet menu , select the number of pages that you want to pr int on each sheet (1, 2, 4, 6, 9, or 16 ). 5. In the Layout Direction area , select the order and placemen t of the p [...]

  • Page 46

    Set the color options wi th Mac Use the Color Options menu or the Color/Quality Options m enu t o contr ol h ow colo rs ar e int erpre ted and printe d from softwar e programs. 1. On the File menu , click the Print option. 2. Select t he driver . 3. Open the Color Options menu or the Color/Quality Options menu. 4. Open the Advanced m enu, or selec [...]

  • Page 47

    5 Connect the product ● Supporte d operating system s for networks ● Connect w ith USB ● Connect to a network ENWW 33[...]

  • Page 48

    Supported o peratin g systems for ne tworks The fo llowing operating s ystems s upport ne twork printi ng: ● Windows 7 ( 32-bit) ● Win dows Vis ta (3 2-bi t an d 64-b it) ● Windo ws Server 200 8 ● Windows XP (32-bit, Serv ice Pack 2) ● Windows Server 2003 (32- bit, Serv ice Pack 3) ● Mac OS X 10.5, 10.6, and highe r NOT E: Most networ k[...]

  • Page 49

    Connect t o a netwo rk Supported netwo rk protocols To connec t a networking -equipped produc t to a network, y ou need a networ k that uses one or more of the fol lowing prot ocols. ● TCP /IP (IPv 4 or IPv6 ) ● Port 91 00 ● LPR ● DHCP ● AutoIP ● SNMP ● Bonjo ur ● SLP ● WSD ● NBNS ● LLMNR Install th e product on a wired networ[...]

  • Page 50

    6. Find the IP address o n the Self T est/Configur ation p age. HP Color Las erJet CP45 25 Print ers Embedded Jetdirect Page Install th e softwa re 1. Quit all programs on the com puter. 2. Install th e software from the C D. 3. Follow the on screen in structions . 4. When pro mpted, select the Connect through a wir ed network option, and t hen cli[...]

  • Page 51

    Connect the product to a wireless network us ing WPS If y our wireless router supports W i-Fi Prote cted Setup ( WPS), this is the sim plest way to set up the prod uct on a wirel ess ne twor k. 1. Press the W PS button on your wirele ss router. 2. Press and hold the Wireless button on the produc t control p anel for two seconds . Release th e butto[...]

  • Page 52

    Install th e softwa re for a wire less product currently on the network If the product alr eady has a n IP address on a w ireless ne twork and you want to inst all product s oftware on a computer , complete the follow ing steps. 1. From the p roduct cont rol pane l, print a c onfiguratio n page to obtain the pr oduct I P address. 2. Install th e so[...]

  • Page 53

    Advanced wi reless se tup Wireless communicatio n modes You ca n use on e of two wi reless c ommunicatio n modes: infrastru cture o r ad-hoc. Infra struc ture wi reless network (recommended) The product communicates with other devices on the network through a wireless router. Ad-hoc wireless network The product communicates direct ly with other wir[...]

  • Page 54

    To prevent othe r users from acc essing your network, turn on WPA or WE P data encrypti on. ● Wired Equi valent Pri vacy (WEP): WE P is the origin al native secu rity mech anism in the 80 2.11 standard. You cr eate a unique key cont aining h exadecimal character s, which other us ers must provide before they can acces s your network. ● Wi-Fi Pr[...]

  • Page 55

    xxxx::xxxx:xxxx:xxxx:xxxx 2. To open the embedd ed Web server, type the IP add ress into the add ress line of a Web brow ser. 3. Click the Netwo rki ng tab to o btain network inform ation. You c an change s ettings as needed. Set or change the product password Use the H P Embedded Web Server to set a pas sword or chan ge an existing pass word for a[...]

  • Page 56

    ● 100TX F ull ● 100TX Hal f NOTE: The setting must match with the net work product to wh ich you are connecti ng (a network hub, switc h, gateway, router, or computer). 5. Press the OK butto n. The product turn s off and the n on. 42 Chapt er 5 Connec t the pro duct ENWW[...]

  • Page 57

    6 Paper and print media ● Understa nd paper use ● Change the printer dr iver to m atch the pape r type a nd size ● Supporte d paper sizes ● Supporte d paper types ● Load paper tr ays ENWW 43[...]

  • Page 58

    Understand paper use This pr oduct suppor ts a variet y of paper an d other prin t media in a ccordance w ith the guideli nes in this user gui de. Paper or print media tha t does not meet these guideline s might cause poor pri nt quality, incre ased jams, and prematur e wear on the product. For bes t results, use only HP -brand pap er and p rint me[...]

  • Page 59

    Media t ype Do Do not Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this produc t. ● Do not use paper that is heavier than the recom mended media specification for this product unless it is HP paper that has been approved for use in this product. Glossy or coat ed paper ●[...]

  • Page 60

    Supported pap er sizes This product su pports a nu mber of pape r size s, and it adapts t o various paper. NOT E: To obtain best print res ults, sele ct the appropri ate paper size an d type in your pri nt driver befor e prin ting. Table 6-1 Suppo rted paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356[...]

  • Page 61

    Supported pape r types Paper ty pe Dime nsions 1 Weight Capacity 2 Pape r ori entat ion Paper, including the following types: ● Plain ● Letterhead ● Colo r ● Preprinted ● Prepunched ● Recyc led Minimum: 76 x 127 mm (3 x 5 inches ) Maximum: 216 x 356 mm (8.5 x 14 inches) 60 to 90 g/m 2 (16 t o 24 lb) Tray 1: single sheet only Tray 2: up [...]

  • Page 62

    Load paper trays Load Tray 1 1. Place a single shee t of paper into the Tra y 1 slot, an d slide the p aper guides so th at they are against the she et. 2. Feed the s heet into th e tray as far a s it will g o unti l the produ ct pu lls the pap er. NOTE: Wake the product from Powe rsave mode be fore inserting the paper i nto Tray 1. If the produc t[...]

  • Page 63

    2. Slide open the p aper length and width guides. 3. To load Lega l-size paper , extend the tr ay by pressing and hold ing the extension t ab while pullin g the front of th e tray outward . NOT E: When loaded with Legal-siz e paper, the tray e xtends from th e front of the product approx imately 51 mm (2 in ches). 4. Place t he paper in the tray an[...]

  • Page 64

    5. Push down on the pa per to make sure that the paper st ack is below t he paper limit tabs on the side of the t ray. 6. Slide the tra y into the product. 50 Chapt er 6 Paper and print me dia ENWW[...]

  • Page 65

    Configure trays By de fault, the p roduct pul ls paper fr om Tray 1. If Tray 1 is empty, the produc t pulls paper from T ray 2. Configur ing the tray on th is product ch anges the heat and speed setting s to obtain the best print qua lity for the type of pa per that you are us ing. If yo u are usin g special paper for all or most pr int jobs o n th[...]

  • Page 66

    52 Chapt er 6 Paper and print me dia ENWW[...]

  • Page 67

    7 Print tasks ● Canc el a p rint jo b ● Basic print tas ks with Windows ● Additiona l print tasks wit h Windows ENWW 53[...]

  • Page 68

    Cancel a pr int job 1. If the prin t job is cur rently printin g, cancel it by pressing th e Cancel button o n the product c ontrol panel. NOTE: Pressing th e Cancel button clears th e job that the produc t is currentl y processi ng. If more than o ne process i s running, pres sing the Ca ncel button clear s the proces s that currently appears on t[...]

  • Page 69

    Basic print tasks with Windows The m ethods to ope n the pri nt dialog fr om software programs can vary. T he proced ures that follow includ e a typical method. Som e softwar e programs d o not hav e a File menu. Se e the doc umentation for your softwa re program t o learn how to ope n the print dialog. Open the printer driver with Windows 1. On th[...]

  • Page 70

    Change th e number o f print copies with Wind ows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select th e product, a nd then sel ect the nu mber of co pies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the Fil e menu in th e software prog ram, click Print . 2. Select the prod uct,[...]

  • Page 71

    3. Click t he Printin g Shortcuts tab. 4. Select one of the s hortcuts, a nd then click th e OK button. NOT E: When yo u select a shortcut, th e corresp onding settings change on the other tabs in the pri nter driv er. Create printing shortcuts 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . ENWW Basic print tasks with Windows 5 [...]

  • Page 72

    2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Printing Shor tcuts tab. 4. Select an ex isting shortcut as a base. NOTE: Always select a short cut befo re adjusti ng any of th e settings on the right si de of the sc reen. If you adj ust the sett ings and the n select a short cut, or if y ou select a di[...]

  • Page 73

    5. Select the print o ptions fo r the new s hortcut. NOT E: You can select the print options on this tab or on any other tab in the printe r driver. After selectin g options on other tabs, return to the Printing Shortc uts tab befo re continu ing with the next step . 6. Click t he Save As but ton. 7. Type a name for the shortcut, and cl ick the OK [...]

  • Page 74

    3. Click the P aper/Quality tab. 4. Select a size from the Paper si ze drop-dow n list. Select a c ustom page size with Windows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the P aper/Quality tab. 4. Click the Custom button. 5. Type a name for t[...]

  • Page 75

    Print on bo th sides (dup lex) with Windows 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button. 3. Click t he Finishing tab. ENWW Basic print tasks with Windows 6 1[...]

  • Page 76

    4. Selec t th e Print on both s ides (manua lly) check bo x. Click t he OK button to prin t the first side of the jo b. 5. Retrieve the printed s tack from the output b in, and maintai ning the same orien tation, place it with the prin ted side facing down in Tray 2. 6. On the contr ol panel, press the OK button to prin t the second side of the jo [...]

  • Page 77

    Print multip le pages per sh eet with Windo ws 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . 2. Select the produc t, and then click th e Properties or Prefer ences button. 3. Click t he Finishing tab. ENWW Basic print tasks with Windows 6 3[...]

  • Page 78

    4. Select the numb er of pages per sheet from the Pages per sh eet drop-down li st. 5. Select the correct Print page border s , Page order , and Orientation options. Select page orientation with Windows 1. On the Fil e menu in th e software prog ram, click Print . 64 Chapter 7 Print t asks ENWW[...]

  • Page 79

    2. Select the produc t, and then click th e Properties or Prefer ences button. 3. Click t he Finishing tab. 4. In the Orientation area, select the Port rait or Landscape option. To print the page image up side down, s elect the Rotat e by 180 degrees opti on. ENWW Basic print tasks with Windows 6 5[...]

  • Page 80

    Set col or option s with Wi ndows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the Color tab. 4. Click the H P Easy Color check box to clear it. 5. In the Color Options area, clic k the Manual option, and then click the Settings button. 6. Adjus[...]

  • Page 81

    Additiona l print tasks wi th Windows Print colored text as black (grayscale) with Windows 1. On the File menu in the so ftware program , click Print . 2. Select t he produc t, and then c lick the Properties or Prefe rences butt on. 3. Click the Advanc ed tab. 4. Expand t he Document Options sect ion. 5. Expand t he Pri nter Features sect ion. 6. I[...]

  • Page 82

    3. Click the Paper/Qua lity tab. 4. From the Paper type drop-down li st, click the More... op tion. 5. Expand the list of Type is: op tions. 68 Chapter 7 Print t asks ENWW[...]

  • Page 83

    6. Expand the list of Othe r options. 7. Select the option for the type of p aper you are using, and click the OK button. Print on special p aper, labels, or transparencies 1. On the Fil e men u in th e sof twar e pr ogram , clic k Print . ENWW Additional pri nt tasks with Windows 69[...]

  • Page 84

    2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Paper/Qua lity tab. 4. From the Paper type drop-down li st, click the More... op tion. 70 Chapter 7 Print t asks ENWW[...]

  • Page 85

    5. Expand the list of Type is: op tion s. 6. Expand the category of paper types that best descr ibes your pap er. NOT E: Labels and trans parencies ar e in the list o f Other option s. 7. Select the option for the type of p aper you are using, and click the OK button. ENWW Additional pri nt tasks with Windows 71[...]

  • Page 86

    Print the first or last page on differ ent paper with Windo ws 1. On the Fil e menu in th e software prog ram, click Print . 2. Select the prod uct, and t hen clic k the Properties or Prefer ences butto n. 3. Click the Paper/Qua lity tab. 72 Chapter 7 Print t asks ENWW[...]

  • Page 87

    4. In the Specia l pages area, click th e Pri nt pages on d ifferent paper option, and t hen click t he Settings button. 5. In the Pages in document ar ea, se lect ei ther the First or Last option. 6. Select the correct options fro m the Pa per sou rce and Pape r type drop-do wn list s. Cli ck the Add butt on. ENWW Additional pri nt tasks with Wind[...]

  • Page 88

    7. If you are p rint ing both the first and l ast pages on diffe rent pape r, repea t steps 5 an d 6, select ing the op tions for th e other page. 8. Click the OK button. Scale a document to fit p age size 1. On the Fil e menu in th e software prog ram, click Print . 74 Chapter 7 Print t asks ENWW[...]

  • Page 89

    2. Select the produc t, and then click th e Properties or Prefer ences button. 3. Click t he Effe cts tab. 4. Select the Pri nt Document On option, and then se lect a s ize from t he drop-dow n list. ENWW Additional pri nt tasks with Windows 75[...]

  • Page 90

    Add a watermark to a document with Windows 1. On the File menu in the so ftware program, cli ck Pr int . 2. Select the p roduct, and then click the Properties or P reference s button. 3. Click the Effects tab. 4. Select a waterm ark from the Wa termarks drop -dow n list. Or, to add a new watermark to the list, click the Edit button. Sp ecify the se[...]

  • Page 91

    3. Click t he Finishing tab. 4. Select the Print on both sides check b ox. 5. In the Booklet layout drop-d own li st, cl ick the Left binding or Right binding option. The Pages per sheet optio n automatic ally changes to 2 pages per sh eet . ENWW Additional pri nt tasks with Windows 77[...]

  • Page 92

    6. Retrieve the printed s tack from the output b in, and maintai ning the same orien tation, place it with the prin ted side facing down in Tray 2. 7. On the contr ol panel, press the OK button to prin t the second side of the jo b. 78 Chapter 7 Print t asks ENWW[...]

  • Page 93

    8C o l o r ● Adjust color ● Use the H P EasyColo r option for Windows ● Match col ors ENWW 79[...]

  • Page 94

    Adjust color Manage col or by changing the se ttings on the Color tab i n the pri nter driv er. Change the color theme for a print job 1. On the File menu in the so ftware program, cli ck Pr int . 2. Click Properties or Preference s . 3. Click the Color tab. 4. Select a color them e from the C olor Themes dr op- down li st. ● Default (sRGB) : Thi[...]

  • Page 95

    4. Click the Autom ati c or Manual se tti ng. ● Automatic setting: Select th is setting for most color prin t jobs ● Manua l setting: Sel ect this setting to adjust the col or settings ind ependent from o ther setti ngs. NOTE: Changin g color se ttings manua lly can im pact output. H P recommen ds that on ly color graphic s experts change th es[...]

  • Page 96

    Setting description Sett ing option s Halftone Halftone options affect color output clarity and resolution. ● Smoo th provides better results for large, solid-filled print areas and enhances photogr aphs by smoothing color gradations. Select this option when uniform and sm ooth area fills are important. ● Detail is useful for text and graphics [...]

  • Page 97

    Match colors The p rocess of matchin g printe r output color to y our comput er screen is com plex, becaus e printe rs and compute r monitors use different m ethods of prod ucing color. Mon itors disp lay colors by u sing ligh t pixels that use an RGB ( red, green, blue) col or process, but prin ters print colors by using a CMYK (cyan, magenta , ye[...]

  • Page 98

    84 Chapt er 8 Color ENWW[...]

  • Page 99

    9 Manage and maintain ● Print i nformation pages ● Use HP ToolboxFX ● Use the H P Embedded Web Serve r ● Use HP Web Jetadmin software ● Product s ecurity featur es ● Economy settings ● Manage supp lies and acce ssories ● Clean the prod uct ● Product u pdates ENWW 85[...]

  • Page 100

    Print inf ormation pages Informa tion pages resid e within t he product memory. Thes e pages help diagn ose and solve pr oblems with the produ ct. NOT E: If the product lan guage was not correctly se t during insta llation, you can se t the language manuall y so th e informatio n pages pri nt in one of the supp orted lan guages. Chang e the lan gua[...]

  • Page 101

    3. Press the Left arrow or Righ t arrow button to n avigate to t he report you want to pri nt, and then press OK to print t he report. 4. Press X to exit th e menus. ENWW Print information p ages 8 7[...]

  • Page 102

    Use HP Tool boxFX The HP Toolb oxFX is program you can use to complete the follo wing tasks: ● Check the product statu s. ● Configu re the product se ttings. ● View troub leshooting in formation . You can view the HP Toolbox FX progra m when the p roduct is directly conn ected to your comp uter or is co nnected to the network. Y ou must per f[...]

  • Page 103

    HP ToolboxFX sections Status The Statu s folder contai ns links to the follow ing main pages: ● Device stat us . This pa ge indicate s product c onditions s uch as a jam or an e mpty tra y. After y ou correc t a problem , click Refresh st atus to update the product sta tus. ● Supplies sta tus . View deta ils such a s the estim ated percent o f [...]

  • Page 104

    ● Save /Resto re Settin gs . Save the current s ettings for the p roduct to a file on your computer. Use this file to load the same settings on to another pr oduct or t o restore t hese sett ings to this product at a later ti me. ● Product s ecurity . Set a pass word to protect th e device settings . After a passwo rd is set, us ers are pr ompt[...]

  • Page 105

    Paper Setup Use the se option s to config ure your d efault produ ct settin gs. These are the sam e options that are availa ble on th e contro l panel menus. The fo llowing o ptions are av ailable for handling pr int jobs wh en the pr oduct is o ut of pa per. ● Select the Wait forever op tion to make the produ ct wait until yo u loa d the correct[...]

  • Page 106

    Paper Types Use the se option s to configu re print m odes that co rrespond t o the var ious media types. To r eset all mode s to factor y default se ttings, select Rest ore modes . NOT E: You mu st clic k Apply before your changes take effe ct. 92 Chapt er 9 Manage and mai ntain ENWW[...]

  • Page 107

    System Set up Use the se system settings to configure miscellaneous print se ttings. Th ese setting s are not availab le on the con trol panel. NOT E: You mu st clic k App ly before your chang es take effect. Print Settings The HP ToolboxFX Print S ettings tab con tains links to the f ollowing mai n pages: ● Prin ting . Change th e default pro du[...]

  • Page 108

    Toolbo xFX progr am, you mus t connect befo re you ca n visit these W eb sites. Con necting might r equire that you clos e the HP ToolboxFX program and reopen it. ● HP Instant Support . Connects to the HP I nstant Su pport Web s ite. ● Support an d Troubleshooting . Connects to the support site for th e product wher e you can search for help wi[...]

  • Page 109

    HP Embedded Web Server features The fo llowing s ections de scribe the basi c screens of the embedded Web se rver. Status ta b Provi des product, status , and configura tion inform ation. ● Devi ce St atu s : Shows the product st atus and shows the life remaining of HP sup plies, with 0% indicati ng that a supply is empty. ● Supplies St atus : [...]

  • Page 110

    Print ta b Provides the ability to configu re print s ettings on the produc t. ● Prin ting : Al lows you to change the pr inting defaults for the produc t. ● PCL 5 : Allows you to chan ge the PC L 5 defaul ts for the p roduct. ● PostS cript : Al lows you to change the Pos tScript defau lts for the product . Networking tab Provides the ability[...]

  • Page 111

    Use HP Web Jeta dmin software HP Web Jeta dmin is a Web-based sof tware solution for remotely inst alling, monito ring, and troubl eshooting ne twork-connected pe ripheral s. Management i s proactive, allowing netwo rk admini strators th e ability t o resolve issues be fore users are affec ted. Downl oad this free, enh anced- managem ent software a[...]

  • Page 112

    Economy setting s Powersave modes The a djustable sleep mo de feature r educes po wer consu mption when th e product h as been ina ctive for an exte nded peri od. You can set the length of tim e before the product enters sle ep mode. NOT E: This mode does no t affect prod uct warm -up time. Set sleep delay mode 1. On the contr ol panel, p ress the [...]

  • Page 113

    Enable or disable the At Very Low se ttings from the control panel You ca n enable o r disable t he default se tting at any time, and y ou do not h ave to re-enab le it when you instal l a new print c artridge . 1. On the c ontrol p anel, press the OK button. 2. Use the ar row buttons to selec t the System Se tup menu, and then press the OK button.[...]

  • Page 114

    Your p rint cartrid ge might not be a genu ine HP p rint cartridg e if you no tice the fol lowing: ● The sup plies status p age indic ates that a non-HP o r used s upply is installed. ● You are experie ncing a high numb er of problems with the pri nt cartridge . ● The cart ridge does n ot look lik e it usuall y does (for exam ple, the packagi[...]

  • Page 115

    Replacement instructions Replac e print cartrid ges 1. Open t he front door. 2. Pull out the print c artridge dra wer. 3. Grasp the handle on th e old print cartr idge and then pull the pr int cartri dge straigh t up to remove it. ENWW Manage supp lies and acce ssories 101[...]

  • Page 116

    4. Remove the new prin t cartridg e from the pac kagi ng. 5. Gently rock the prin t cartridge from front to back to dist ribute the toner even ly inside the print cartridg e. 6. Remove the orange, plastic sh ield from the bott om of t he new print cart ridge . 102 Chapt er 9 Ma nage and mai ntain ENWW[...]

  • Page 117

    7. Do not touch the imagi ng drum on the bottom of the print cartr idge. Fingerpr ints on the imag ing drum can caus e print- qual ity prob lems. 8. Insert the new p rint cartridge i nto the pr oduct. 9. Pull th e tab on the left side of the print cartri dge straig ht up to completely re move the sealing tape. Discard t he sealing tape. ENWW Manage[...]

  • Page 118

    10. Close the print car tridge dra wer. 11. Close the front door . 12. Place the old print car tridge and the orange plastic shield in the box for the new print cartridg e. Follow the recyc ling instruction s that are in cluded in th e box. 104 Chapt er 9 Ma nage and mai ntain ENWW[...]

  • Page 119

    Install m emory DIMMs This product co mes with 64-mega byte (MB) random- access m emory ins talled. Y ou can install up to 256-me gabyte of memory for t he product b y adding a dual inli ne memory module (DIM M). You c an also instal l a font D IMM to allo w the prod uct to print characters (for example , Chinese language or t he Cyrilli c alphabe [...]

  • Page 120

    4. Remove the new DIMM f rom the anti static packag e, and then locate the alignment no tch on the bottom edge of the DIMM . 5. Holding the DIMM by the e dges, align th e notch on the DIMM with the bar in the DIMM sl ot at an angle. 6. Push down o n the DIMM until both latches engage th e DIMM. When the inst allation is cor rect, the metal cont act[...]

  • Page 121

    7. Clos e th e DIMM acces s doo r. 8. Reconnec t the power c able and US B or networ k cable, and then tur n on the product. Enable memory Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista 1. Click St art . 2. Click Settings . 3. Click Print ers and Faxes (using the default Start menu view) or click Print ers (using the Classi[...]

  • Page 122

    Windows 7 1. Click Star t . 2. Click Devi ces and Printers . 3. Right-click the product driver icon, and then select Printer properties . 4. Click the Device Settings ta b. 5. Expand the area f or Installable Options . 6. Next to A u tomatic C onfig uration , select Update No w . 7. Click OK . NOTE: If the memory is not updated correct ly after usi[...]

  • Page 123

    Use the followin g guidelines if you us e the page descripti on language (PDL) ability to mark re sources as per manent. For t echnical details, s ee an approp riate PD L referenc e for PCL or PS. ● Mark r esources as permane nt only w hen it is absolut ely nece ssary tha t they rem ain in memory while the produ ct is turned on. ● Send per mane[...]

  • Page 124

    Clean the prod uct During the prin ting process, paper, t oner, and du st particl es can ac cumulate i nside the product. O ver time, th is buil dup can cause p rint-qualit y problems such as toner spe cks or smea ring. Th is product has a clea ning mode that can co rrect and prevent the se problem s. 1. At the product co ntrol panel, press the OK [...]

  • Page 125

    10 Solve p roblems ● Self help ● Solve pr oblems ch ecklist ● Factors that af fect product performanc e ● Restore fac tory-settin gs ● Interp ret contro l panel messag es ● Paper fe eds incor rectly or becomes jammed ● Solve ima ge quality pr oblems ● The produc t does not p rint or it pr ints slowly ● Solve co nnectivi ty problem[...]

  • Page 126

    Self help In additi on to the in formation in this guid e, other sourc es are avai lable that pro vide helpful informatio n. HP Help and Learn Center The HP Help and Learn Center and other documentation are on the CD t hat came with the product or in t he HP Program folder on your computer. The HP Help and Learn Center is a pr oduct help tool that [...]

  • Page 127

    Solve problems checklist 1. Make sure tha t the product i s set up correct ly. a. Press the power button to turn on the product or to deacti vate the Auto-Off mode. b. Check the po wer-cable conn ections. c. Make sur e that the line voltage is co rrect for the product pow er configurati on. (See the label that i s on the bac k of the p roduct for v[...]

  • Page 128

    c. If the p age jams in the product, c lear the j am. d. If the print quali ty is unacceptab le, complete the following steps: ● Verify that the pr int settings are cor rect for the paper that you ar e using. ● Solve pr int-qualit y problem s. 9. Print a s mall docum ent from a dif ferent progr am that has worked in the p ast. If this so lution[...]

  • Page 129

    Factors t hat affec t produc t performance Several factors affect the time it tak es to print a job: ● The use of special paper (s uch as tr ansparenci es, heavy paper, and custom-s ize paper ) ● Product pr ocessing and downl oad time ● The compl exity and s ize of gr aphics ● The spe ed of the co mputer you are using ● The USB or networ [...]

  • Page 130

    Restore facto ry-settings Rest oring the factor y-set defaul ts returns all of the p roduct and networ k settings to the facto ry defaults. It will not res et the page c ount, tray s ize, or langu age. To restore the product to the fact ory-default settings, foll ow these steps. CAUTION: Resto ring the factory- set defaults retu rns all of the sett[...]

  • Page 131

    Interp ret cont rol pa nel messag es Control panel message types The c ontrol panel messages indicate th e current product st atus or situa tions th at might r equire acti on. Alert and warning message s appear te mporarily an d might r equire y ou to ackn owledge t he message by pres sing the OK button to resume or by pres sing the Cancel button t[...]

  • Page 132

    Control panel message Status alert Description Recommende d action 49 Error Turn off then on The product experienced an internal erro r. Turn the product off, wait at least 30 seconds, and then turn th e product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product direct ly int o the wal l sock et. Tur n[...]

  • Page 133

    Control panel message Status alert Description Recommende d action 55.X Error Turn off t hen on The product has experienced an internal error. Turn the product power off, wait at least 30 seconds, and t hen turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall[...]

  • Page 134

    Control panel message Status alert Description Recommende d action Black Cartridge Low The print cartridge is nearing the end of its usef ul life. Printing can co ntinue, but consider having a replacement supply on hand. Black in wrong position A prin t cartridge is installed in the incorrect slot . Be sure that eac h print cartridge is in the corr[...]

  • Page 135

    Control panel message Status alert Description Recommende d action Cyan Very Low The print cartridge is at the end of its useful life, and the At Very Low menu it em in the System Setup menu is set t o Continue . To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printi ng until you notice a[...]

  • Page 136

    Control panel message Status alert Description Recommende d action Load tray # <TYPE> <SIZE> A tray is configured for the paper type and size that the print job is requesting, but that tray is empty. Load the correct paper into the tray, or press OK to use paper in a different tray. Load tray 1 plain <SIZE> Cleaning Page [OK] to s[...]

  • Page 137

    Control panel message Status alert Description Recommende d action Mispri nt Press [OK] Paper has been delayed as it moves through the product. Press OK to clear the messag e. Non HP supply installed A non-HP supply is installed. If you believe you purchased an HP supply, go to www.hp.com/ go/anticounterfeit . Service or repa irs that are required [...]

  • Page 138

    Control panel message Status alert Description Recommende d action Unsupporte d [color] i nstalled Press [OK] to continue The product has detected that a print cartridge not made by HP has been installed. Touch the OK button to continue printing. If you believe you purchased an HP supply, please ca ll the HP Fraud hotline at 1-877-219-3183. Service[...]

  • Page 139

    Paper feeds inc orrectly or becomes jamme d ● The produc t does not p ick up pa per ● The produ ct pi cks up mu ltip le sh eets of paper ● Prevent pa per jams ● Clear j ams The produ ct does not pick up paper If th e product do es not pick up paper from the tray, try these soluti ons. 1. Open the produ ct and remove any jam med sheets of pa[...]

  • Page 140

    6. Make sure tha t the tray is fully inserte d in the produ ct. 7. If you are prin ting on heavy, emb ossed, or perforate d paper, use the manual feed feature and feed sheets on e at a time. Clear jams Jam l ocations Use this ill ustration to find the loca tions of jams. 1 3 2 1 Output bin 2 Rear door 3T r a y s 126 Chapt er 10 Solve probl ems ENWW[...]

  • Page 141

    Jam in Tray 1 NOT E: If the sheet tears, remov e all fragments befo re resuming prin ting. 1. If yo u can see th e jammed s heet, remove the jammed sheet by p ulling i t straigh t out. 2. If yo u cannot see the jammed sheet, op en the Tray 1 door and pull out Tray 2. 3. Push down o n two tabs to release th e Tray 1 pane l. ENWW Pape r feed s incorr[...]

  • Page 142

    4. Remov e the j amm ed shee t by pu lli ng it s traig ht out. CAUTION: Do not p ull up on th e jammed sheet. Be sure to pul l it straight out. 5. Push up on two tabs to replace the Tray 1 panel. 6. Repl ace T ray 2 128 Chapt er 10 Solve probl ems ENWW[...]

  • Page 143

    Jam in Tray 2 1. Pull out T ray 2 and place it on a flat surfac e. 2. Remo ve the ja mmed she et by pullin g it st raight out. 3. Repl ace Tray 2. 4. Pres s OK to conti nue printing. ENWW Pape r feed s incorr ectly or beco mes jam med 129[...]

  • Page 144

    Jam i n the fuse r area 1. Open th e rear doo r. 2. Remove any jam med sheets. NOTE: If the sheet tears, remove all fragmen ts before re suming pr inting. CAUTION: Wait until the fuser area ha s cooled bef ore cleari ng the jam. 3. Close the re ar door. 130 Chapt er 10 Solve probl ems ENWW[...]

  • Page 145

    Jam in the output bin 1. Look for jammed pa per in the output bin ar ea. 2. Remo ve any visible paper. NOT E: If the sheet tears, remove all fragmen ts before re suming prin ting. 3. Open an d then close the rear doo r to cle ar the messa ge. ENWW Pape r feed s incorr ectly or beco mes jam med 131[...]

  • Page 146

    Solve im age quality pro blems You can pre vent most print-qua lity problem s by following the se guidelines . ● Use the c orrect pap er type se tting in the printer d river ● Adju st co lor setti ngs in the pri nter driver ● Use paper that mee ts HP spe cifications ● Print a cleanin g page ● Calibrate the produc t to align t he color s ?[...]

  • Page 147

    5. Select a type fro m the Media- type drop-d own list . 6. Click the Print button. Adjust color setting s in the printer driver Change the color theme fo r a print job 1. On the File menu in the so ftware program , click Print . 2. Click Properties or P references . 3. Click the Color tab. 4. Select a color t heme from th e Color Themes drop -do w[...]

  • Page 148

    3. Click the Color tab. 4. Click the Autom ati c or Manu al setti ng. ● Automatic setting: Selec t this setting for most colo r print jobs ● Manua l setting: Sel ect this setti ng to adjust the c olor settin gs independen t from other s ettings. NOTE: Chan ging color settings ma nually c an impact o utput. HP rec ommends that only co lor graphi[...]

  • Page 149

    Print a cleaning page Print a clean ing page to r emove du st and exces s toner fr om the pape r path if yo u are hav ing any of t he foll owing proble ms: ● Specks of toner are on the printed pag es. ● Toner is smearing o n the prin ted pages . ● Repe ated marks oc cur on t he prin ted pa ges. Use the followin g procedure to print a c leanin[...]

  • Page 150

    Type o f print cartrid ge Steps to res olve the problem Refilled or remanufactured print cartridge Hewlett Packard C ompany cannot recommend t he use of non-HP s upplies, either new or remanufactured. Because they are not HP products, HP cannot in fluence their design or control their quality. If you are using a refilled or rem anufactured print ca[...]

  • Page 151

    Interpret the Print Quality Page 1. On the p roduct control panel, open the Reports menu. 2. Select the Pri nt Quality Page item to print it. This page con tains five bands of col or, which are div ided into four groups as indic ated in the foll owing illus tration. By exami ning each group, yo u can isolate the pro blem to a particul ar print cart[...]

  • Page 152

    3. Examine the surf ace of the gr een imagin g drum on t he bottom of the pri nt cartrid ge. CAUTION: Do n ot touch the g reen roll er (ima ging drum) on the bottom of the c artridge. Fingerp rints on the ima ging drum can ca use print-qu ality prob lems. 4. If you se e any scratc hes, finger prints, or other damag e on the i maging dru m, repla ce[...]

  • Page 153

    HP UPD PS driver ● Recommended for p rinting with Adobe ® softwa re programs or with other highly graphics-intensive software programs ● Provides support for printing from post script em ulation needs, or for postscript flash font sup port HP UPD PCL 5 ● Recommended for general office printing in Windows environments ● Compatible with prev[...]

  • Page 154

    The prod uct doe s not prin t or it prints slowly The produ ct does not print If the product do es not print a t all, tr y the follow ing solu tions. 1. Make sur e the produ ct is tu rned on and that th e control p anel indi cates it i s ready . ◦ If the control pane l does not indicate the pr oduct is ready, turn the pr oduct off and then on aga[...]

  • Page 155

    Solve co nnectivity pr oblems Solve direct-connect problems If you have con nected the pr oduct dire ctly to a c omputer, c heck the c able. ● Verify that the c able is co nnected to the compute r and to the product. ● Verify t hat the ca ble is not longer t han 5 m ( 16.4 ft). Try using a shorter cable. ● Verify that the cable is working cor[...]

  • Page 156

    The computer is unable to communicate with t he produ ct 1. Test net work commu nication by pinging the net work. a. Open a command-li ne prompt on your c omputer. For Windows , clic k Start , clic k Ru n , and then type cmd . b. Type ping followed by the IP address for your product . c. If the window disp lays round-trip times, the network is wor [...]

  • Page 157

    Solve w ireless netwo rk prob lems ● Wire less connec tivity ch ecklist ● The control pa nel displays the message: Th e wireless feat ure on this produc t has been tu rned off ● The produc t does not p rint afte r the wir eless con figuratio n completes ● The produc t does not p rint, and the c omputer has a third-party firewall installed ?[...]

  • Page 158

    The control panel displays the m essage: The wireless feature on this product has been turn ed off  Press the wireless button on t he product to open the Wireless m enu, and then turn the wireless radio on. The product does not print after th e wireless configurat ion completes 1. Make sure the produ ct is turne d on and in the ready s tate. 2. [...]

  • Page 159

    Cannot connect mo re computers to the wireless product 1. Make sure t hat the other computers ar e within t he wireless range and that no ob stacles bl ock the signal. For most networks , the wir eless rang e is within 30 m (1 00 ft) of the wireles s access point. 2. Make sure the produ ct is turned on and in the read y state. 3. Turn off any thi r[...]

  • Page 160

    The wireless network is no t functioning 1. To verify if the netwo rk has los t commu nication, tr y connecti ng other dev ices to t he networ k. 2. Test net work commu nication by pinging the net work. a. Open a command-li ne prompt on your c omputer. For Windows , clic k Start , clic k Ru n , and then type cmd . b. Type ping followed by the serv [...]

  • Page 161

    Solve prod uct software problems Product software probl ems Proble m Solution A printer driver for the product is not visible in t he Pri nter fo lder ● Restart the computer t o restart the spooler proce ss. If the spooler has crashed, no printer drivers will appear in the Printers folder. ● Reinstall the product software. NOTE: Close any appli[...]

  • Page 162

    Solve common Mac problems ● The printer driver is not listed in the Print & Fax list ● The produc t name do es not appea r in the product li st in the Print & Fax l ist ● The printer dri ver does not aut omaticall y set up the selected pr oduct in the Print & Fa x list ● A print j ob was not s ent to the product that you want ed[...]

  • Page 163

    When connected with a USB cable , the product does not appear in the P rint & Fax lis t after th e driver is select ed. Softw are troubleshoot ing  Make sure tha t your Mac o perati ng sy stem is Ma c OS X 10.5 or later. Hardware troubles hooting 1. Make sure that the pro duct is turned on . 2. Make su re that th e USB c able is co nnected c[...]

  • Page 164

    150 Chapt er 10 Solve probl ems ENWW[...]

  • Page 165

    A Supplies and accessories ● Order pa rts, access ories, and sup plies ● Part nu mbers ENWW 151[...]

  • Page 166

    Order par ts, accessories , and supp lies Order supplies and paper www.hp.com/ go/suresup ply Order genuine HP p arts or accessor ies www.hp.com/ buy/ parts Order through service or suppor t providers Contact an HP-authoriz ed service or support provider. Part numbers Print cartridges Table A-1 Print c artridges Part Part n umber Ty pe/size Print c[...]

  • Page 167

    B Service and support ● Hewlett -Packard limited wa rranty st atement ● HP's Premi um Protect ion Warranty: Laser Jet print cartr idge limited wa rranty st atement ● Data stored on the prin t cartridge ● End User Lic ense Agreeme nt ● Open SSL ● Customer support ● Repack t he produ ct ENWW 153[...]

  • Page 168

    Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet CP1525n, CP1525nw One-year product exchange HP war rants to y ou, the en d-user custo mer, that HP hardwar e and acces sories wi ll be free from defects in materi als and workman ship after the date of purch ase, for the period specified above. If H[...]

  • Page 169

    HP's Premi um Pr otec tion W arran ty: La ser Jet prin t cartridge limited wa rranty statement This HP product is warranted to be fr ee from defec ts in mater ials and workmansh ip. This war ranty does not apply to products that (a) have been r efilled, refurbis hed, remanuf actured or tamp ered with in any way, (b) experi ence probl ems resul[...]

  • Page 170

    Data stored on th e print ca rtridge The HP print c artridges us ed with this produ ct contain a memor y chip that assists in the operation of the prod uct. In additi on, this m emory chip c ollects a limi ted set of in formation abou t the usage o f the product, wh ich might i nclude the following: th e date when th e print cartr idge was f irst i[...]

  • Page 171

    End User Li cense Agr eem ent PLEASE REA D CAREFULLY BEFORE USING THIS SOFT WARE PR ODUCT: This E nd-User License Agreem ent (“EULA” ) is a c ontract betw een (a) y ou (eithe r an indiv idual or the entity y ou repres ent) and (b) Hewl ett-Packard C ompany (“HP”) that governs you r use of the software pro duct (“Softwa re”). This EULA d[...]

  • Page 172

    Software wi ll agree t o this EULA. Up on transfer of the HP Softw are, your licen se is auto matically termin ated. b. Re stricti ons . You may no t rent, leas e or lend the HP Soft ware or U se th e HP S oftw are fo r co mmerci al timesha ring or bureau use. You may not subl icense, assign or othe rwise transfe r the HP Software exce pt as exp re[...]

  • Page 173

    Open SSL This pr oduct inc ludes softwa re develop ed by t he OpenSSL Project for use in t he OpenSSL Toolkit (http :// www.o penssl.or g/) THIS SOF TWARE I S PROVIDED BY THE Op enSSL PR OJECT ``AS I S'' AND A NY EXPRE SSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHA NTABILITY AND FITNESS F OR A [...]

  • Page 174

    Customer supp ort Get telephone support for your country/region Have the pr oduct name, serial num ber, date of purchase , and problem description read y. Country/region phone num bers are on the flyer t hat was in the box with your product or at www.hp.com/ support/ . Get 24-hour Internet support www.hp.com/ support/ljcp1520ser ies Get support for[...]

  • Page 175

    Repack the product If HP Cu stomer Car e determines th at your product nee ds to be re turned to HP for repair, follow the se steps to rep ack the product befo re shipping it. CAUTION: Ship ping dama ge as a result o f inadequ ate pack ing is th e custom er’s respo nsibilit y. 1. Remove a nd retain the pri nt cart ridges. CAUTION: It i s extremel[...]

  • Page 176

    162 Appendi x B Service and suppor t ENWW[...]

  • Page 177

    C Product specificatio ns ● Physic al specifica tions ● Power con sumption, elec trical spec ifications, a nd acoustic em issions ● Env iro nment al sp ecif icat ions ENWW 163[...]

  • Page 178

    Physical sp ecifications Table C-1 Physical specificati ons Height Depth Width Weight 254 mm (10.0 inc hes) 452 mm (17.8 inches) 399 mm (15.7 inches) 18.43 kg (40 .64 lb) Power co nsumpti on, el ectrical spec ificati ons, and acoustic emissions See www.h p.com/ supp ort/ljcp15 20series for curren t information. CAUTION: Power requirem ents are ba s[...]

  • Page 179

    D Regulatory information ● FCC regul ations ● Environ mental pro duct stewards hip program ● Decl ara tion of conf ormit y ● Decl ara tion of Conf ormi ty (wir ele ss model s) ● Safety stateme nts ● Additiona l statements for wireless products ENWW 165[...]

  • Page 180

    FCC regulations This equ ipment has been tested and found to comply wi th the limits for a Class B digital d evice, pursua nt to Part 15 of the FCC rules. These li mits are designed to pr ovide reason able protectio n against harmfu l interfe rence in a residen tial instal lation. Thi s equipmen t genera tes, uses, and can r adiate radi o frequen c[...]

  • Page 181

    Environm ental product stewar dship program Protecting the enviro nment Hewlett- Packard C ompany is committed to providing quality products in an env ironmental ly sound manner . This produc t has been designed with several attributes to m inimize im pacts on our environme nt. Ozone productio n This produ ct generates no appreciabl e ozone gas (O [...]

  • Page 182

    NOT E: Use the return l abel to ret urn ori ginal HP L aserJet print cart ridges on ly. Please d o not us e this label f or HP inkjet cartri dges, non-HP c artridge s, refilled or remanufact ured cartridges or warranty return s. For in formation ab out recy cling your HP inkje t cartr idges plea se go to http://www.hp.c om/ recycle . Return and rec[...]

  • Page 183

    Paper This pr oduct is c apable of using recyc led papers when the paper meets the guidel ines out lined in th e HP LaserJet Printer Fami ly Print Media Guide . This product is suitable for the use of recycled paper accordi ng to EN12281:2 002. Material restrictions This HP product contains mer cury in the f luoresc ent lamp of the scan ner and/ or[...]

  • Page 184

    For mor e inform ation To obt ain informat ion about these environment al topics: ● Product env ironmental profile sheet for this and man y related HP produc ts ● HP’s comm itment to the environ ment ● HP’s en vironme ntal mana gement sys tem ● HP’s end- of-life produc t return and recyc ling program ● Material Sa fety Data Sh eets [...]

  • Page 185

    Declaratio n of conformity Declara tion o f Conformi ty according to ISO/IEC 17050-1 and EN 1 7050-1 Manuf actu rer's N ame: Hewlett-Packard Com pany DoC#: BOISB-0603–03–rel. 1.0 Manufa cturer's Address: 11311 Chinden Bou levard Boise, Idaho 8371 4-1021, USA declares, that the product Product N ame: HP Color Las erJet CP1525n Re gulat[...]

  • Page 186

    European Cont act Your Local Hew lett-Packard Sales and S ervice Office or Hewlet t-Packard GmbH, D epartment HQ- TRE / Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.com/ go/cert ificates USA Contact Product Regulations Manager, Hewlett-P ackard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0[...]

  • Page 187

    Declarat ion of Conf ormity (w ireless models ) Declara tion o f Conformi ty according to ISO/IEC 17050-1 and EN 1 7050-1 Manuf actu rer's N ame: Hewlett-Packard Com pany DoC#: BOISB-0603–04–rel. 1.0 Manufa cturer's Address: 11311 Chinden Bou levard Boise, Idaho 8371 4-1021, USA declares, that the product Product N ame: HP Color Las e[...]

  • Page 188

    This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Condit ions: (1) this device may n ot cause harmful interference, an d (2) this device must ac cept any interference receiv ed, including interference that may c ause undesire d operation. 1. The product was tested in a typical configuration with Hewlet t-[...]

  • Page 189

    Safety s tatements Laser safety The Center for Devices and Radiologica l Health (CDRH) of the U.S. Fo od and Drug Admi nistration has implem ented regula tions for l aser prod ucts manufa ctured sin ce August 1, 1976. Compliance is mand atory for pro ducts mark eted in the United Sta tes. The devi ce is ce rtified as a “Class 1 ” laser pro duct[...]

  • Page 190

    EMC statement (Korea) Laser statement for Finland Luokan 1 lase rlaite Klass 1 Laser Apparat HP Colo r LaserJet CP1525n, CP1525nw, las erkirjoitin on käyt täjän kanna lta turvallin en luokan 1 laser laite. Normaal issa käytös sä kirjoitti men suojakote lointi est ää lasersäte en pääsyn lait teen ulkopuo lelle. Lait teen turval lisuusluok[...]

  • Page 191

    GS statement ( Germany) Das G erät ist ni cht für die Benutz ung im unmittelb aren Gesich tsfeld a m Bilds chirmarbeits platz vorge sehen. Um störende Ref lexionen am Bildschirmarbe itsplatz zu ve rmeiden, darf di eses Produkt nicht im unmi ttelbaren Gesichtsfeld pla tziert werden. Substances Table (Chin a) Restriction on Ha zardous Substances s[...]

  • Page 192

    Additional statements fo r wireless products FCC compliance statement—United States Exposure to radio frequ ency radiation CAUTION: The ra diated output pow er of this device is far below the FCC radio frequency exposure limits . Neve rtheless, the device shall be used in such a manner that the pot ential for human co ntact during normal operatio[...]

  • Page 193

    Notice for use in France For 2.4 GHz Wi reless LAN oper ation of this produc t certain restric tions apply : This equipm ent may be used i ndoor for t he entire 24 00-2483.5 MH z freque ncy band (channels 1-13). Fo r outdoor use, onl y 2400-2 454 MHz f requency band (cha nnels 1-9) may be us ed. For th e latest requirem ents, se e www.arcep. fr . L[...]

  • Page 194

    180 Appendi x D Re gulatory infor mation ENWW[...]

  • Page 195

    Index A access ories ordering 151, 152 acousti c specificat ions 164 ad-h oc wireless network con figur ing 40 descripti on 39 alerts, setting up 89 anticoun terfeit supp lies 99 archive s etting 15 automa tic c rossov er, se tting 16 B batterie s included 169 bin, output jams, c learing 13 1 locatin g 4 Black in wrong position err or mess age 120 [...]

  • Page 196

    docum ent conve ntions iii document feede r locat ing 4 double-s ided pri nting (dupl exing) Mac 31 downloadi ng software printing s ystem 17 drive rs changing pap er types and sizes 4 5 changing s ettings (Mac ) 27 changing s etting s (Windo ws) 20 preset s (Mac) 2 9 se ttin gs (M ac) 29 setting s (Windows) 55 supported (Window s) 18 usage page 10[...]

  • Page 197

    last pa ge printing on differen t paper (Windo ws) 72 letterh ead print ing (Window s) 67 licens e, software 15 7 link s peed se ttings 41 Linux 22 Linux so ftware 22 loading p aper error m essages 122 input tray 48 M Mac changing paper t ypes and sizes 2 9 driver settings 27, 29 HP Utility 28 problem s, trouble shootin g 148 rem oving soft war e 2[...]

  • Page 198

    first pa ge 30 HP ToolboxF X settings 89, 92 jams 125 pages per she et 31 printing on prepr inted letterhea d or form s (Windo ws) 67 sele cting 1 34 support ed size s 4 6 paper j ams. See jam s paper p ath jams, cle aring 130 paper p ickup probl ems solvin g 125 paper si ze ch anging 45 paper si zes sele cting 5 9 select ing custo m 60 paper t ype[...]

  • Page 199

    res tor ing de faul ts 15 Syst em Setup menu 1 2 shippin g lock error mess age 123 shippin g product 161 shortc uts (Window s) creatin g 57 using 5 6 size sp ecification s, product 1 64 sizes , media default, se tting 12 sleep del ay disabl ing 98 enablin g 98 software embedd ed Web server 28 HP ToolboxFX 88 HP Utility 28 installi ng, USB connec ti[...]

  • Page 200

    USB port locat ing 5 speed setti ngs 1 5 type in cluded 5 W warning s iii warranty li cense 157 print cartrid ges 155 product 15 4 waterma rks adding ( Windows) 76 Web sites custom er support 160 fraud repo rts 99 HP Web Jetadmi n, download ing 97 Maci ntosh custo mer suppor t 160 Material Sa fety Data Sh eet (MSDS) 1 69 ordering supplies 1 51 soft[...]

  • Page 201

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  • Page 202

    © 20 1 0 Hew lett -P ack ar d Dev elopment Co mpan y , L.P . www .hp.com *CE873-90901* *CE873-90901* CE8 7 3-909 0 1[...]