HP (Hewlett-Packard) CQ10 manual

HP Mini 110 Compaq Mini CQ10 Maintenance and Service Guide[...]

© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Atom are trademarks of Intel Corporation in the U.S. and other countries. Windows is a U.S. registered trademark of Microsoft Corporation. SD Logo is a trademark of its proprietor.[...]

Safety warning notice WARNING! To red uce the possib ility of hea t-related i n juries or of overheating the device, do not place the device directly on your lap or obstruct t he device air vents. Use the device only on a hard, flat surface. Do not allow anot her hard surface, such as an adjoining optional printer, or a soft surface, such as pillow[...]

iv Safety warning notice[...]

Table of contents 1 Product description ............. ............... ........... ................ ............. ............. ............... ........ .. . 1 2 External component identification .......... ............ ............. ............ .......... ............ ............ .... 5 Identifyi ng the hardware . .......... ........... .........[...]

Grounding guidelines ....... ............ ......... ............ ........... ........... ............ ......... ........... 36 Electrostatic discharge damage ............ ........... ............ ........... ............ ........ 36 Pac kag in g a nd t ran spo rt ing gu ide li nes ........ .......... .......... .......... .. 37 Workstatio n guidel [...]

7 Backup and recovery ............... ..................... ......................... .......................... ............... 8 4 Recov ery discs ... ........ ........... ........ ......... .......... ........ ........ ......... .......... ......... ........ ........... ....... 84 Performing a syste m recove ry ................ .................[...]

viii[...]

1 Product description Category Description HP Mini 110 Compaq Mini CQ10 Produc t nam e HP Mini 110 Netbook PC √ Compaq Mini CQ10 Netbook PC √ Proces sor Intel® Atom™ N570 1.66-GHz processor ( dual core, 1-MB level 2 cache, 667-MHz front-side bus (FSB), 8.5 W) Intel Atom N475 1.83-GHz processo r (single core, 512-KB level 2 cache, 667-MHz FSB[...]

Memory One customer-accessible/up gradable memory module slot PC2-1333, 667-MHz, DDR3 NOTE: Memory always runs at 667 MHz because of chipset limitations. Supports the following configurations: ● 1-GB total system memory NOTE: Supported on all operating systems. ● 2-GB total system memory NOTE: Supported only on computers with Windows® 7 Premiu[...]

Wireless Integrated WLAN by way of: ● Broadcom 802.11b/g/n (1x1 ) and Bluetooth™ 3.0 combination ● Broadcom 4313 802.11b/g/n 1x1 WiFi and 207 0 Bluetooth 2.1+Enhanced Data Rate (EDR) Combo Adapter (Bluetooth 3.0 and high-speed ready) ● Ralink RT3090BC4 802.11b/g/n 1x 1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0 and high-speed r[...]

Ports Audio-in/out combo RJ-45 (Ethernet; includes link and activity lights) USB 2.0 (3) VGA, supporting up to 1600x900 external resolution @ 60 Hz, hot plug/unplug, and auto detection for correct output to wide- aspect vs. standard-aspect video 3-pin AC power √√ Keyboard/ pointing device 93% full size keyboard No NUM lock Standard TouchPad wit[...]

2 External component identification Identifying the hardware Components included with the comput er may vary by c ountry or region and by model. The illustrations in this chapter identify th e standard features on most computer models. To see a list of hardware installed i n the computer, follow these st eps: 1. Select Start > My Computer . 2. I[...]

Top components TouchPad Component Descripti on (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) TouchPad button* Functions like the left and right buttons on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers . Then, ri[...]

Lights Component Description (1) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is o ff. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: Wireless d[...]

Keys Component Descript ion (1) esc key Displays system info rmation when pressed in combination with the fn key. (2) fn key Displays information about system hardware components and the system BIOS version number when pressed in combination with the esc key. (3) Windows® logo key Displays the Windows Start menu. (4) Windows applications key Displ[...]

Right-side components Component Descriptio n (1) Digital Media Slot Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card (2) Power light ● White: The com[...]

Component Descriptio n (5) Security cable slot Attaches an option al security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (6) RJ-45 (network) jack and cover Connects a network cable. Left-side components Component Description (1) Power connec[...]

Component Description (6) USB port Connects an optional USB device. (7) Audio-out (headphone) ja ck/Audio-in (microphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust th[...]

Display components Component Description (1) Internal display switch Initiates Sleep if th e display is closed while t he power is on. NOTE: The display switch is not visible from the outside of the computer. (2) Internal microphone Records sound. (3) Webcam Records video and c aptures still photographs. NOTE: To record videos, you need to install [...]

Bottom components Component Descripti on (1) Battery locking latch Locks the battery into the bat tery bay. (2) Battery bay Holds the battery. NOTE: The SIM slot is located under the battery. (3) Battery release latch Releas es th e battery from the battery bay. Bottom components 13[...]

Wireless antennas Component Description (1) WLAN antennas (2) (select models only)* Send and receive wireless si gnals to communicat e with wireless local-area networks (WLANs). (2) WWAN antennas (2) (select models on ly)* Send and receive wireless sign als to communicate with wireless wide-area networks (WWANs). *The antennas are not visible from [...]

Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plug ged into external power. *Batteries and power cords vary in appearance by region and country. Additional h ardware c omponents 15[...]

3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, p rovide the compute r serial number and mod el description provided on the service tag. Component (1) Product name (2) Serial number (s/n) (3) Part numb er/Product num ber (p/n) (4) Warranty period (5) Model description 16 Chapter 3 Il lustrated parts catal o[...]

Computer major components Computer major components 17[...]

Item Desc ription Spare part number (1) Display as sembly, 25.7-cm (1 0.1-in) (includes display panel cabl e, 2 WLAN transceivers and cables, 2 WWAN transceivers and c ables (select models only), and we bcam/microphone m odule and cable): WSVGA, AntiGlare, LED display assembly in black for use only on Compaq Mini CQ10 LTE computer models 638150-001[...]

Item Desc ription Spare part number For use in Thailand 647569-281 For use in Turkey 647569-141 For use in the United Kingdom and Singapore 647569-031 For use in the United States 647569-001 For use with computer models with model numbers 3500 through 3599 or 3600 through 3699: For use in Belgium 633476-A41 For use in Brazil 633476-201 For use in t[...]

Item Desc ription Spare part number (3a) Top cover (including TouchPad) (3b) Speakers (include cable) Hard Drive Ha rdware Kit , includes: 656272-001 (4a) Hard drive bracket (4b) Hard drive screws (4c) Hard drive cover (5) Hard Drive Cable Kit 628532-001 (6) Hard drive (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 634925-00[...]

Item Desc ription Spare part number Equipped with an Intel Atom N455 1.66-GHz proces sor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W) but not WWAN capability, for use with computer models with model numbers 3500 through 3599 or 3600 through 3699 636336-001 For use with computer models not equipped with high-definition video: Equipped wit[...]

Item Desc ription Spare part number HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) 612600-001 HP lc 2000 Mobile Broadband Module 612599-001 HP lt 2510 EV-DO/LTE Mobile Broadband Module 634513-001 HP td2500 TD-SCDMA Mobile Broadband Module 632155-001 Qualcomm Gobi 2000 3G module 531993-001 (12) RTC battery 622351-001 ([...]

Display components Item Desc ription Spare part number Display Hinge Cove r Kit , includes: 633483-001 (1a) Left and right hinge covers (1b) Left and right hinge caps (1c) Left and right hinge cap wall (2) Display Hinge Kit (includes right and left hinges) For use with HP Mini 110 and Compaq Mini CQ10 computer models 633482-001 For use with Compaq [...]

Item Desc ription Spare part number (3) Disp lay bezel : For use with Compaq Mini CQ10 LTE computer models 638231-001 For use with Compaq Mini CQ10 computer models 633489-001 For use with HP Mini 110 computer models 633493-001 (4) Webcam module 631703-001 (5) Disp lay panel: 10.1-in, WSVGA, AntiGlare display panel for use with HP Mini 110 and Compa[...]

Mass storage device Description Spare part n umber Hard d rive (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 634925-001 320-GB, 7200-rpm, 7.0-mm 649906-001 and 648925-001 320-GB, 5400-rpm, 7.0-mm 648924-001 250-GB, 7200-rpm, 7.0-mm 649902-001 and 648911-001 250-GB, 5400-rpm, 7.0-mm 648910-001 160-GB, 7200-rpm, 7.0-mm 649901[...]

Miscellaneous parts Description Spare part number AC adapter (40-W, non-smart RC/V 2W) 624502-001 HP wireless optical mouse 597588-001 Black mini-s leeve 588179-001 Power cor d: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-202 For use in Denmark 490371-081 For use in Europe 490371-021 For use in India 490[...]

Sequential part number listing Spare part numbe r Description 490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia 490371-021 Power cord for use in Euro pe, the Middle East, and Africa 490371-031 Power cord for use in Singapore and the United Kingdom 490371-061 Power cord for use in Italy 490371-081 Power cord f[...]

Spare part numbe r Description 621567-001 2-GB memory module (667-M Hz, DDR3): 622329-001 Power connector cable 622330-001 Fan/heat sink assem bly (inc ludes replacement thermal material) 622351-001 RTC battery 624218-001 10.1-in, WSVGA, AntiGlare display panel for use with HP Mini 11 0 and Compaq Mini CQ10 computer models 624502-001 40-W AC adapte[...]

Spare part numbe r Description 633476-131 Keyboard for use with comput er models with model numbers 35 00 through 3599 or 3600 through 3699 in Portugal (includes cable) 633476-141 Keyboard for use with comput er models with model numbers 35 00 through 3599 or 3600 through 3699 in Turkey (includes cable) 633476-161 Keyboard for use with comput er mo[...]

Spare part numbe r Description 633479-001 Display encl osure for use in red HP-branded models 633480-001 Display encl osure for use in blue HP-branded model s 633481-001 Base enclosure (includes 4 rubb er feet and power connector bracket) 633482-001 Display Hing e Kit for use with HP Mini 110 comput er models (includes right and left hinges) 633483[...]

Spare part numbe r Description 634493-001 25.7-cm (10.1-in) WSVGA, AntiGlare, LED display asse mbly in black for us e only on Compaq models (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transcei vers and cables (select models only), and webcam/m icrophone module and cable) 634513-001 HP lt 2510 EV-DO/LTE Mobile Broadband Mod[...]

Spare part numbe r Description 647569-031 Keyboard for use with comput er models with model numbers 3700 thro ugh 3799 in the United Kingdom (includes keyboard cable) 647569-041 Keyboard for use with comput er models with model numbers 3700 through 3799 in Germany (includes keyboard cable) 647569-051 Keyboard for use with comput er models with mode[...]

Spare part numbe r Description 647569-BB1 Keyboard for use with comput er models with mo del numbers 3700 through 3799 in Israel (includes keyboard cable) 647569-BG1 Keyboard for use with computer models with model numbers 3700 th rough 3799 in Switzerland (includes keyboard cable) 647569-DH1 Keyboard for use with comput er model s with model numbe[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include so me of the considerations th[...]

Cables and connectors CAUTION: When servi cing the device, be sure that ca bles are placed in their proper locations during the reassembly process. Impr oper cable placement can damage the device. Cables must be handled with extreme care to avoi d damage. Apply only the te nsion required to unseat or seat the cables during remova l and insertion. H[...]

Grounding guidelines Electrostatic discharge damage Electronic components are sensi tiv e to electrostatic discharge (ESD). Circuitr y design and s tructure determine the degree of sensi tivity. Networks built into many integr ated circuits provide some protection, but in many cases, ESD contains en ough power to alter de vice parameters or melt si[...]

Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment: ● To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. ● Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. ● Keep ESD-sensitive parts in their contain[...]

Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper g round, wear a strap snugly against t[...]

Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 33 screws, in 5 di fferent sizes, that mus t be removed, replaced, o r loosened when servicing th e computer. Make special note of each screw size and location during removal and replacement. Computer feet The computer feet are adhesive-[...]

Battery Description Spare part number 6-cell Li-ion high-capacity (55-WH 2.5-Ahr) 630193-001 3-cell Li-ion (28-WH 2.55-Ahr) 630191-001 Remove the battery: CAUTION: Removing a battery that is the so le power source for the computer can cause loss of information. To prevent los s of information, save yo ur work and initiate Hibernation or shut down t[...]

2. Slide the battery locking latch (3) to the right to lock the battery into the battery bay. Component replacement proced ures 41[...]

SIM NOTE: This section applies only to models with WWAN capabilit y. NOTE: If there is a SIM inserted in the SIM slot, it must be removed be fore disass embling the computer. Be sure that the SIM is reinserted in the SIM slot afte r reassembling the co mputer. Before removing the SIM, follow these steps: 1. Shut down the co mputer. If you are uns u[...]

Service access cover Description Spare part number Service access cover, black (for use in all countries and regions except Brazil) 633484-001 Service access cover, black (for use only in Brazil) 633485-001 Before removing the service access cove r, follow thes e steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or [...]

2. Insert the tabs into the slots (2) , and swing the cove r (3) down. 3. Press down firmly on the cover until it clicks into place. 44 Cha pter 4 Removal and repl acement procedures[...]

Hard drive Description Spare part n umber Hard drive only (does not includ e bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 634925-001 320-GB, 7200-rpm, 7.0-mm 649906-001 and 648925-001 320-GB, 5400-rpm, 7.0-mm 648924-001 250-GB, 7200-rpm, 7.0-mm 649902-001 and 648911-001 250-GB, 5400-rpm, 7.0-mm 648910-001 160-GB, 7200-rpm, 7.0-mm 649901-001[...]

5. Use the tab (5) to remove the hard drive from the computer. 6. If it is necessary to replace the hard drive bracke t, connect or cable, cover, or screws, f ollow these steps: a. Disconnect the hard drive connect or cable from the hard drive. b. Remove the fo ur Phillips 3.0×3.0 s crews (1 ) that secure the hard dr ive bracket to the drive. c. R[...]

d. Remove the hard drive cover (3) . Reverse this procedure to reassemble an d install the hard dri ve. Component replacement proced ures 47[...]

WWAN and GPS modules (select models only) NOTE: The WWAN module and the GPS module are very similar. Either ca n populate the WWAN slot. Description Spare part number HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) 612600-001 HP lc 2000 Mobile Broadband Module 612599-001 HP lt 2510 EV-DO/LTE Mobile Broadband Module 634[...]

3. Remove the WWAN or GPS module (3) by pulling the module away from the slot at an angle. NOTE: WWAN and GPS modules are designed with a notch (4 ) to prevent incorrect insertion of the module into the slot. Reverse this procedure to install the WWAN or GPS module. Component replacement proced ures 49[...]

WLAN module Description Spare part n umber Atheros AR9285G 802.11b/ g/n 1×1 WiFi Adapter 605560-005 Broadcom 4313/2070 802.11b/g /n (1×1) WiFi Mini Card 593836-001 Broadcom 4313/2070 802.11b/g/n (1×1) and Blue tooth high-speed Half Mini Card 600370-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (Bluetooth 3.0+high[...]

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed wi th a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. Component replacement proced ures 51[...]

Memory module Description Spare part number 1-GB memory module (667-MHz, DDR3) 621563-001 2-GB memory module (667-MHz, DDR3) 621567-001 Before removing the memory module, follow these ste ps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operat[...]

2. Grasp the edge of the me mory module (2) , a nd then pull it out of the memory module slot. NOTE: Memory modules are designe d with a notch (3) to prevent incorrect inse rtion into the memory module slot. Reverse this procedure to install the memory module. RTC battery Description Spare part number RTC battery 622351-001 Before removing the real[...]

2. Remove the RTC battery (2) from the compute r. NOTE: The RTC battery is attached with do uble-sided tap e. Reverse this procedure to install the RTC battery. Wh en installing the RTC ba ttery, be sure the plus sign (+) faces u p. 54 Cha pter 4 Removal and repl acement procedures[...]

Keyboard NOTE: The keyboard sp are part kit includ es a keyboard cable. For use in: Spare part number For use in: Spare part number For use with computer models with model numbers 3700 through 3799: Belgium 647569-A41 The Netherlands 647569-B31 Brazil 647569-201 Portugal 647569-131 Czech Republic 647569-221 Russia 647569-251 Denmark, Finland, and N[...]

Before removing the keybo ard, follow these steps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the compute r by firs t unplugging [...]

4. Lift the rear edge of the keyboard unti l it rests at an angle . 5. Release the zero in sertion force (ZIF) connector (1) to which the keyboa rd cable is attac hed, and then disconnect the keybo ard cable (2) 6. Remove the ke yboard. Reverse this procedure to install the ke yboard. Component replacement proced ures 57[...]

Top cover NOTE: The top cover includes the sp eakers, Touc hPad and T ouchPad cabl e. Description Spare part number Top cover (includes TouchPad, Touc hPad cable, and speaker) 633488-001 Before removing the top cover, follow these s teps: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the comput[...]

3. Remove the interior hinge covers (2) . 4. Turn the comput er upside down , with the front toward you. 5. Remove the re ar rubber f eet, and the n remove the 2 Phillips 2.5× 5.0 screws (1) under the feet. 6. Remove the 4 Phillips 2.0× 5.0 screws (2) that secure the top cover to t he base enclosure. 7. Turn the computer ri ght-side up, with the [...]

11. Release the ZIF connecto r (4) to which the TouchP ad button cable is connected, and t hen disconnect the TouchPad button cable (5) from the system board. 12. Remove the 8 Phillips 2.0× 4.0 screws that secure the top cover to the base enclosure. 60 Cha pter 4 Removal and repl acement procedures[...]

13. Release the top cover by lifting the fron t edge until it dise ngages from the bas e enclosure. Reverse this procedure to install the top cover. Display assembly Description Spare part number 25.7-cm (10.1-in) display assembly (includes display panel cabl e, 2 WLAN transceivers and cables, 2 WW AN transceivers and cables (select models only), a[...]

5. Disconnect the WWA N antenna cables from the WWAN module (see WWAN a nd GPS modules (select models only) on pa ge 48 ). 6. Disconnect the WLAN antenna cab les from the WLAN module (see WLAN module on page 50 ). Remove the display assembly: 1. Close the compu ter. 2. Turn the comput er upside down , with the front toward you. 3. Release the WLAN [...]

7. Release the wirel ess antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the displa y assembly when remo ving the following screws. Fai lure to support the display assembly can result in d amage to the display assembly and other d evice componen ts. 8. Remove the 2 Phillips 2.5× 5.0 screws (1) that secure the displ[...]

Remove the display assembly hinges : 1. Remove the hinge covers from the hinges. The di splay hinge covers are av ailable using spare part number 633483-0 01. 2. Remove the two Philli ps 2.0×5.0 screws (1) that secu re the black p las tic covers to the display assembly, and then lift the covers from the display (2) . 3. Remove the two Philli ps 2.[...]

4. Remove the display hinges (4) . The display hinges are available using the spare part numbers 633482-001 (fo r use with HP Mini 110 and Compaq Mini CQ10 computer models) and 638232-001 (fo r use with Compaq Mini CQ10 LTE computer models). 5. If you need to remove the displ ay bezel, loosen the top of the bezel (1) , loosen the left and right sid[...]

6. If you need to remove the webcam mo dule, unplug the cable from the webcam mo dule (1) , remove the silver Phillips 2.0x3 .0 screw (2) , and then lift the mod ule from the display (3) . The webcam modul e is available usi ng spare pa rt number 6317 03-001. 66 Cha pter 4 Removal and repl acement procedures[...]

7. If you need to remove the displ a y panel from the di splay enclosure, remove the 4 Phillips 2.0× 4.0 screws (1) that secure the panel to the enclosur e, lift the top of the disp lay panel (2) , and then rotate it up and out of the display enclosure. The display panel is availa ble using spare part numbers 624218 -001 (10.1-in, WSVGA, A ntiGlar[...]

9. Lift the display/webcam cable (1) from its routing path (2) in the di splay enclosure. 10. If you need to remove the an tenna cables, lift the cables (1) from the routing path (2 ) in the display en closure. The antenna c ables are available using spare part numb er 631698-001 for use in computers that do not use LTE WWAN modules and 638 146-001[...]

Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (in cludes replacement thermal material) 622330-001 NOTE: To properly ventilate the computer, allow at leas t a 7.6-cm (3-in) clea rance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is co ntrolled by a te mperature sensor and [...]

4. Remove the fan/heat sink assembly (4) . NOTE: Due to the adhesi ve quality of the thermal material located between the fan/heat sink assembly and system board compo nents, it may be necess ary to move th e fan/heat sink assembly from side to sid e to detach i t from the syste m board. NOTE: The thermal material must be thoroughly clea ned from t[...]

System board NOTE: The system board sp are part kit includes replacement thermal material. Description Spare part number For use with models equipped with high-definition video: Equipped with an Intel Atom N475 1.8 3-GHz pr ocessor (single core, 512-KB l evel 2 cache, 667- MHz FSB, 6.5 W) and WWAN capability, for use wi th computer models with mode[...]

Description Spare part number Equipped with an Intel Atom N475 1.8 3-GHz pr ocessor (single core, 512-KB l evel 2 cache, 667- MHz FSB, 6.5 W) but not WWAN capability, for us e with computer models with model numbers 3500 through 3599 or 3600 through 3699 633487-001 Equipped with an Intel Atom N455 1.6 6-GHz pr ocessor (single core, 512-KB l evel 2 [...]

When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: ● SIM (see SIM on page 42 ) ● WWAN module (see WWAN and GPS modu les (select models only) on page 48 ) ● WLAN module (see WLAN module on page 50 ) ● Memory module (see Memory modu[...]

4. Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to i nstall the system boar d. 74 Cha pter 4 Removal and repl acement procedures[...]

Power connector cable Description Spare part number Power connector cable 622329-001 Power connector bracket 634873-001 Before removing the power connector cable, follow these step s: 1. Shut down the co mputer. If you are uns ure whether th e computer is off or in Hibernatio n, turn the computer on, and then shut it down through the operating syst[...]

▲ Remove the power connector cabl e by grasping the connector and removing it from the base enclosure. Reverse this procedure to install the power connector ca ble. 76 Cha pter 4 Removal and repl acement procedures[...]

5 Setup Utility Starting Setup Utility Setup Utility is a R OM-based information and custom ization utility that can be used even when your Windows operating syst em is not working. The utility reports information about th e computer and provides se ttings for s tartup, securi ty, and o ther preferences. To start Setup Utility: ▲ Open Setup Utili[...]

Navigating and select ing in Setup Utility Because Setup Utility is not Windows based, it does not support the To uc hPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an ite m in a list or to toggle a f ield, for example an Ena ble/Disable field, use e ither the arrow keys or f5 [...]

Exiting Setup Utility You can exit Set up Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current se ssion: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then press enter . ● To exit Setu p [...]

Select To do this Processor C4 State Enable/dis able the processor C4 sleep state. Boot Options Set the following boot options: ● f10 and f12 Delay (sec.) ― Set the delay for the f10 and f12 functions of Setup Utility in inte rvals of 5 seco nds each (0, 5, 10, 15, 20). ● HP QuickW eb ― Enable/disable the HP QuickWeb menu in Setup Utility. [...]

6 Specifications Device specifications Metric U.S. Dimensions Depth 19 cm 7.5 in Width 27 cm 11 in Height 2.3-3. 2 cm 0.91-0.93 in Weight 25.7-cm (10.1-in) LCD, equipped with a 3-cell battery, hard drive, 1-GB memory, WLAN module, and 2 wireless antennas 1.14 kg 2.52 lb 25.7-cm (10.1-in). LCD, equipped with a 6-cell battery, hard drive, 1-GB memory[...]

25.7-cm (10.1-in) WSVGA AntiGlare display specifications Metric U.S. Dimensions Height 23.5 cm 9.3 in Width 14.3 cm 5.6 in Diagonal 25.7 cm 10.1 in Number of colo rs 262,144 Contrast ra tio 50 0:1 (typical) Bright ness 200 nits (typical) Pixel resolution Pitch 0.2175 × 0.20 88 mm Format 1024 × 600 Configuration RGB vertical stripe Backlight LED C[...]

Hard drive specifications 320-GB* 2 50-GB* 1 60-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.2 mm 100.2 mm 100.2 mm Width 70 mm 70 mm 70 mm Weight 105-115 g 105-115 g 105-115 g Interface type SATA SATA SATA I/O data transfer rate (maximum) 100 Gbits/sec 100 Gbits/sec 100 Gbits/sec Security ATA security ATA security ATA security Seek times [...]

7 Backup and recovery ● Recovery discs ● Performing a syst em recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately afte r software setup. As you add new software and data files, you should continue to back up your system on a regu[...]

Guideline s: ● Purchase high-quality DVD-R, DVD+ R, BD-R (writable Bl u-ray), or CD-R disc s. DVDs and BDs have a much higher storage capacity than CDs. If you use CDs, up to 20 discs may be re quired, whereas only a few DVDs or BDs are required. NOTE: Read-write disc s, such as CD-RW, DVD±RW, do uble-layer DVD±RW, and BD-RE (rewritable Blu-ray[...]

To restore the computer fro m the partition, f ollow these steps: 1. Access Recovery Manager in either of the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager . – or – ● Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at [...]

Recovering using the recovery discs 1. If possible, back up all personal files. 2. Insert the fir st recovery disc in to the opti cal drive on your computer or an optional external optical drive, and then res tart the computer. 3. Follow the on-screen instructions. Backing up your information You should back up your c omputer files on a regu lar sc[...]

NOTE: Windows includes the User Acco unt Control feat ure to improve the security of the computer. You may be pro mpted for your pe rmission or passw ord for tasks such as in stalling software, running utilities, or changing Window s settings. Refer to Hel p and Support for more informatio n. 88 Cha pter 7 Backup and recovery[...]

Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data file s saved o r e-mails cr eated since the last rest ore point[...]

8 Power cord set requirements The wide-range input fe ature of the computer permit s it to operat e from any line volt age from 100 t o 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set in cluded with the computer meets the requ irements for use in the country or region where the equipment is purchased. Power cord sets for us[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Swede[...]

9 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! The backlight c ontains mercury. Caution must be exercised when removing and handling the backlight to avoid damag[...]

Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel (3) . Display [...]

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure the displ ay panel assembly to the display encl osure. 6. Remove the disp lay panel assem bly (2) from the display enclosu re. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di s[...]

10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. 15. Remove the backlight cables (1) from the clip (2) in th[...]

17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this componen t and c ausing expo su re to the mercury. 18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove th[...]

22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 97[...]

Index A AC adapter identifying 15 spare part number 26, 28 action keys 8 administrator password 79 Antenna Kit spare part number 24, 28, 31 spare part numbers 68 antennas 14 applications key, Windows 8 audio, product desc ription 2 audio-in (microphone) jack 11 audio-out (headphone) jack 11 B backing up customized window, toolbar, and menu bar sett[...]

electrostatic discharge 36 esc key, identi fying 8 Ethernet, product description 2 exiting Setup Utility 79 external media card s, product description 3 external monitor port, identifying 10 F f11 86 fan/heat sink assembly removal 69 spare part numbers 21, 28, 69 feet locations 39 spare part number 39 fn key 8 full system recovery 84 G GPS module r[...]

processor, product description 1 product description audio 2 chipset 1 display 1 Ethernet 2 external media cards 3 graphics 1 hard drive 2 internal media cards 3 keyboard 4 memory module 2 modem 2 operating system 4 optical drive 2 pointing devi ce 4 ports 4 power require ments 4 processors 1 product name 1 security 4 serviceability 4 video 2 wirel[...]