HP (Hewlett-Packard) CQ113A#B1K manual

HP Designjet Z5200ps Photo Printer Using your printer[...]

© 2009 Hewlett-Packard Development Company, L.P. 1st edition Legal notices The information contained herein is subject to change without notice. The only warrantie s for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional [...]

Table of contents 1 Introduction ............ ........... ......... ............ .......... .......... ........... ............ ........... ......... .... ................. ......... ............ 1 Safety precautions .......... ............... ............ ................. ............ ............... ............... ............ .......... ......[...]

Acces s the Em bedded We b Server . ................ .................. ................ .................... .................. ....... ... 20 Change t he languag e of the H P Utility ............ ................ ............. ................ ................ ............ .... ..... . 21 Change the language of the Embedded Web Server ...........[...]

Select margins options ............ .......... ......... .......... ........ .......... ........... ........ .......... .......... ...... .......... ..... 47 Print with shortcuts ........ ........... ........ .......... ........... ........ .......... ........... ........ ........... .......... ..... ........ ...... 48 Print on loaded paper .......[...]

Printing in grayscale ................ ............ ............. ............... ........... ............... .............. ......... . 7 4 Color manag ement sce narios ................. ................ .................. ............... .................. ................ ........ 75 Print a c olor phot o for an ex hibition ( Photoshop , PS driv[...]

10 Maintaining the printer ......... ........... ......... .......... .......... ........... ........ ........... ............ ........ ......... .......... ....... 115 Check prin ter sta tus .......... .............. ................ ............. .............. .............. ............. ............ ........ ....... 116 Clean the exterior of t[...]

Ink ma rks on th e back of the paper ........ .............. ............ ............. .............. ............ ........ 146 Vertical dotted or dashe d lines on the print ........... ............. ........... ............. ........... .............. ......... .... 146 Vertical continuous lines on the print ....... ................ .............[...]

Unavailable driver features when printing from Qu arkXPress ..... ........... ............... ................ ........... 171 Printe r alerts ....... .............. .............. .............. ............ ............. ............. ............ ............. ..... ............. ... 171 16 Fron t-pan el error me ssages ..... ........... .......[...]

x ENWW[...]

1I n t r o d u c t i o n ● Safety precautions ● HP Start-up Kit ● Your printer's documentation ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW 1 Introduction[...]

Safety precautions The following p recautions ensure the pro per use of the pr inter and prevent th e printer from being damaged. Fol low these precautions at all times. ● Use the power su pply voltage spec ified on the na meplate. Avoid overlo ading the print er's electrical outlet wi th multiple devices. ● Ensure the printer is well -gro[...]

Use and maintenance These chapters help you ca rry out normal printer procedures and include the following top ics. ● Installing the software on page 9 ● Personalizing the printer o n page 18 ● Paper handling on pa ge 24 ● Printing on page 43 ● Color management on page 59 ● Retrieving printer u sage informat ion on page 102 ● Handling[...]

The printer's main features Your printer is a color inkjet printer designed fo r printing hi gh-quality image s on paper up to 1118 mm (44 in) wide. Some majo r features of th e printer are show n below: ● Print resolution of up to 2400 × 1200 op timized dpi ● The HP Utility, see Access the HP Utility on pa ge 20 , provides an easy-to-use[...]

Front view 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Transparent window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tr ay 9. Paper alignment lines 10. Basket Rear view 1. Spindle 2. Spindle holders 3. Document holde r 4. Sockets for communication ca bles and optional accessories ENWW The printer's main components[...]

5. Hard powe r switch 6. Power cord plug in 7. Paper feeder The front panel Your printer's fro nt panel is located on th e front of the printer, in the cent er. It has the following important function s: ● Assists you in troublesho oting issues ● Is used to perform certain procedures , such as cutting and u nloading paper ● Displays help[...]

6. Up key - To go up in a menu or op tion, or to increase a valu e, for example when configurin g the front-panel display contrast or the IP address. 7. Cancel key - To abort a proced ure or interactio n. 8. Power key - To turn the printe r off or on, it also has a light to indicate the printer's status. If the power key light is off the devic[...]

Before requesting any internal print, make sure that paper i s loaded (roll or sheet), and that the front panel displays th e Ready message. The l oaded paper should b e at least A3 landscape—420 mm (16.53 in) wide—othe rwise the print may be clipped. To print any internal print, select the Inte rnal Prints menu icon , then select th e internal[...]

2 Installing the software ● Choose which conne ction method to use ● Connect to a network (Windows) ● Connect directly to a comp uter (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a comp uter (Mac OS) ● Uninstall the prin ter software (Mac OS) ENWW 9 Software installation[...]

Choose which connection method to use The following me thods can be used to connect your prin ter. Connection type Speed Cable length Other factors Gigabit Ethernet Very fast; varies according to netw ork traffic Long: 100 m (328 ft) Requires extra equipment (switches) Jetdirect print server (optional accessory) Moderate; varies according to netw o[...]

TIP: If you would like to install the PostScript as well as the PCL3 printer driver, click Cu stom Install , select the printer from the list of detected print ers and choose Custom Installation . 5. Follow the instructi ons on your screen to set up the p rinter. The configu ration progra m looks for printers conn ected to your netw ork. When the s[...]

Printer sharing considerations ● The HP Utility must be installed on a computer before it can be used from that computer. ● Any other people sha ring your directly conn ected pr inter will be ab le to send print jobs, but will not be able to re ceive information from th e printer—which af fects printer aler ts, printer status reports, paper m[...]

3. Open the CD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructi ons on your scr een. You are reco mmended to use the Easy Inst all option, which will install the PCL3 (raster) pr inter driver. If you would like to install the PostScript driver, select Custom In stallatio n . 6. The printer software is [...]

9. Continue following th e instructions on the scr een. When you reach th e Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect anot her printer to th e network. 10. When the HP Printer Setup Assistan t has finish ed, you can remove th e CD from the CD drive. If the printer driver is al ready installed, the [...]

8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1 ) in the Pr inter Name co lumn. ● If you find the righ t printer name, scroll side ways to see the Co nnection Type colu mn, and check that it shows IP Printing . T hen highlight that lin e. Otherwise, continue searching further down the list.[...]

9. In the HP P rinter Se tup Assis tant, clic k Continue . 10. In the list of printers that appears, select the en try that uses the connection type USB, and click Continue . 11. The follow ing screen displays in formation about yo ur printer's installation , where the name of the printer can be modified. Make an y changes you wish to make, an[...]

To delete the print queue: ● Under Mac OS X 1 0.4 there are two ways of deleting the print queue : ◦ from the system preferences, select the Printing pane of the Print & Fax dialog. Select the name of the printer an d click the – button. ◦ from the Print Setup utility, select th e name of the printer and click the Dele te icon. ● Unde[...]

3 Personalizing the printer ● Turn the printer on and off ● Change the langu age of the front-pa nel display ● Access the HP Utility ● Access the Embed ded Web Server ● Change the lan guage of the HP Utility ● Change the langu age of the Embed ded Web Server ● Password-protect the Embedded Web Server ● Set the date and time ● Chan[...]

Turn the printer on and off TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time and overall system reliability. When t he printer has not been used fo r a certain period of time (the default time is de termined by Energy Star), it save s power by going into slee p mode. However, any interaction with [...]

Change the language of the front-panel display There are two possibl e ways to change the lang uage of the front-pane l menus and messages. ● If you can understand the current front-panel display language, select the Setup menu icon , then Front panel options > Select language . ● If you cannot understa nd the current front-pan el display la[...]

If you have followe d these instructions but faile d to get through to the Embedd ed Web Server, se e Cannot access the Embedded Web Server on page 170 . Change the language of the HP Utility The HP Utility can work in the fo llowing l anguages: Eng lish, Portuguese, Span ish, Catalan, French, Italian, German, Russian, Simplif ied Chine se, Traditi[...]

● Update the printer's firmware ● Update the pap er presets If you forget the pa ssword, see Cannot access the Embedded Web Se rver on page 170 . Set the date and time The printer's date and time settings are mainly us eful in job accounting (see Request accoun ting data by E-mail on page 104 ). These settings can be ch anged using th[...]

Configure network settings To configure the network settings from the HP U tility for Windows, sele ct Settings tab > Netw ork Settings . From the HP Utility for Mac OS, select Network Settings in the Configuration group. Yo u can view and configure the following network settings. ● IP Config uration met hod: specify the way to set an IP addre[...]

4 Paper handling ● General advice ● Load a roll on to the spindle ● Load a roll into th e printer ● Unload a roll ● Load a single shee t ● Unload a single sh eet ● View information about the paper ● Paper presets ● Move the pa per ● Skew check ● Maintain the paper ● Change the drying time ● Turn the automatic cutter on an [...]

General advice TIP: Before starting a paper load ing process, make sure you have enough room around the prin ter, both in fron t and behind . CAUTION: Make sure the printer wheels are locked (the brake lever is pr essed down) to prevent the printer from moving. All paper must be 280 m m (11 in) or longer. A4 and US Letter paper cannot b e loaded la[...]

1. Remove the right-h and end of the spindl e from the printer, then the other end. WARNING ! Do not insert your fingers into the spin dle supports during the removal process. 2. The spindle has a stop at each end to keep the ro ll in position. The blu e stop can be removed to mount a new ro ll; it slides along the spind le to hold rolls of differe[...]

TIP: You may need two people to handle a large roll. 5. Slide the new roll on to the spindle. Make su re the paper type is oriented as shown. If it is not, remove the roll, turn it 1 80 degrees and slid e it back on to the spindle. There a re labels on the spindle showing the correct o rientation. NOTE: From the back of the printer, the blue stop i[...]

Easy loading procedure 1. Standing behind the printer, rest the spindle's bl ack end on the left side roll ho lder. Do not put the end completely i nto the roll holder. 2. Rest the blue end of the spindle on the right side roll holder. 3. With both hand s, push the spindle in to both roll holders at the same time. The sp indle snaps into place[...]

4. If the edge of the roll i s torn (sometimes due to tape used to h old the end of the roll) or not straight, pull the pape r slightly beyond the cutting groove and use a cutter to cut a straight edge. TIP: Cut the paper as straight a s possible, as uneven paper does not load correctly. 5. Insert the edge of the paper into the feeder. CAUTION: Do [...]

8. Select your paper category and type. TIP: If you have load ed a paper type whose n ame does not appear in the paper list, see The paper type is not in th e driver on pag e 134 . 9. The printer checks the alignment and measures th e width. It cuts a strip off the leading edge of glossy or satin paper to ensure pe rfect quality; other paper type s[...]

3. Select Paper load . 4. Select Load ro ll . 5. Continue with step 8 of the easy loadin g procedure. Unload a roll Before unloading a roll, check whethe r there is pape r on the roll or whether the end o f the paper is no longer attached to th e roll, and follow th e appropriate procedure as described below. TIP: Do not touch th e paper while the [...]

2. Select Unload paper . 3. Continue from step 2 of the Unlo ad paper key process. Roll out of paper procedure If the end of the pap er is no longer attach ed to the roll, use t he following procedur e. 1. If you have alre ady started the un load process, pre ss the Cancel key on the front panel to cancel that procedu re. 2. Lift the blue lever on [...]

2. Insert the sheet i nto the feeder. Load your sheet aligned with the load line an d insert until the paper cannot continu e, with thicker sheets you feel resistan ce. The printer detects th e sheet in three seconds. A countdown beg i ns on the front-panel displ ay. CAUTION: Do n ot push your fingers inside the printer's p aper path. 3. After[...]

6. If skew checking is en abled (see Skew check o n page 40 ), the printer ch ecks the alignment and measures the sheet. If you h ave disabled skew checking, you wi ll need to align the sheet manually. NOTE: Depending on the length of th e sheet, it feeds out th e front of the printer. 7. If the paper has b een loaded successfully, the front panel [...]

4. Select Load sh eet . 5. Continue with step 5 of the easy loadin g procedure. Unload a single sheet To unload a sheet without printing , use the Unload p aper key or the paper menu procedure. To unload a single sheet after printing, you can simpl y pull the sheet free from the fro nt of the printer. TIP: Do not touch th e paper while the printer [...]

View information about the paper To view the loaded paper information, press the View loaded paper ke y on the front pa nel. You can also sel ect the Paper menu icon and then View loaded paper . The following in formation is displayed on the front panel: ● Roll or sheet status ● Paper type you have se lected ● Width of the p aper (estimated) [...]

To install a downloaded paper preset 1. After finding the right pap er preset at http://www.hp.com/ go/Z5200ps/paperpresets/ or at the paper manufactu rer's Web site, cl ick the Download Now button and save the paper pre set (“.oms” file) on your computer. NOTE: If you do not find the paper preset you want on the Web, you may find th at it[...]

in the Color Center, and http://www.hp.com/ go/Z5200ps/paperpresets/ . The available categories are: ● Bond and Coated Paper : Fiber-based, thin papers with a matte surface. The se papers use matte black ink, relative ly low ink limits and high carriage p osition. ● Photo Paper : Photo-base, relatively thick pa pers wi th a variety of finishing[...]

5. Select a paper category from th e drop-down menu. The paper category determine s the amount of ink used and o ther basic printing parameters. For more information, see the online help in the Color Center, and http://www.hp.com/ go/Z5200ps/paperpresets/ . The available categories are: ● Bond and Coated Paper : Fiber-based, thin papers with a ma[...]

10. You can print an image of you r choice to ch eck for color gamut, coalescence, mottl e and bronzing. If the results are not satisfactory, you can change printing prope rties and launch another calibration. For instance: ● For better color gamut, increase the ink limit or select a "more ink" variant of the same paper type if av ailab[...]

Setup menu icon , then Printing preferences > Paper options > Sheet load, check sk ew > No . You are not recommended to disa ble it, unless the pr inter has difficulty in performing the che ck successfully with the substrat e you are using. While performing the skew check, the pr inter also me asures th e length of the sheet. If you disabl[...]

Turn the automatic cutter on and off To turn the printer's paper cutter on or of f: ● From the HP Utility for Windows, select the Settings tab and change the Cutter option in Printer Settings > Advanced . ● From the HP Utility for Mac OS, in the Configuratio n group, select Printer Settings > Configure Printer Settings and change th [...]

5P r i n t i n g ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Print on loaded paper ● Rescale a print ● Preview a print ● Print a draft ● High-quality pr inting ● Print 16-bit color images ● Print in gray shades ● Print wi th no margi ns ● Rotate an ima[...]

Create a print job In order to print something, you mu st send it to the print er. This con stitutes a p rint job, whic h is entered into the pr inter's print queue. There ar e two main ways of sending a print job to the p rinter: ● To print directly from a progr am, use the program' s Print command as usual . When you select your HP De[...]

Printing stored jobs When you print a file with the Embedded Web Serv er, you can mark the job to be stored permanently in the printer. If you select Store d jobs in p rinter in the Main tab of the Embedded Web Server, you will see a list of the stored jobs. The information displayed for each job includes: ● The name of the job ● The size of th[...]

You can select print-quality op tions in the following ways: ● In the Windows driver dialog: go to the Paper /Quality tab and look at th e Print Quality section. If you select Standard Options , you will see a simple slid er with which you can select speed or quality. If yo u select Custom Options , you will see the more s pecific options describ[...]

NOTE: If you have disab led skew checking , the paper length is estima ted as four times the width. TIP: If your document is 330 × 483 mm (13 × 19 in), designed to fit on shee t paper of the same size, select the document size Super B/A3 . Custom paper sizes To choose a non-standard paper size not shown i n the list of paper sizes: ● Under Wi n[...]

● In the Mac OS X 10.5 or 10.6 Pri nt dialog (PostScr ipt driver) : select the Margins/Layout panel. ● On the Embedded Web Server's Submit Job page: select Adv anced settings > Paper > Layout/Margins . You will then see at least some of the following o ptions. NOTE: Under Mac OS, the available ma rgins options depend on the paper siz[...]

The driver options are now adjusted to sui t your job. You can either print immediately, or examine the settings to check that you agree with them. If yo u like, you can select a shortcut and the n change some of its se ttings manually. TIP: Check at least the se ttings that you can see in the Printing Shortc uts tab: the document size, orientation[...]

You can rescale an ima ge in the following wa ys: ● In the Windows driver dialog: go to the Feat ures tab and loo k at the Resizing Opti ons section. ◦ The Print document on option adjusts the image size to the paper size you have selected. For example, if yo u have selected ISO A2 as the paper size and you print an A3-sized image, it is enl ar[...]

● To preview a print under Mac OS , you have the following options: ◦ Use your application's pr int preview option. ◦ Click the Preview button at the bottom of the Print dialog box. T his is the basic print preview provided by Mac OS. ◦ If you are using the PostScript driver, check the Show print preview option, wh ich you can find in [...]

● In the Mac OS X 10.4 P rint dial og (PostScr ipt drive r): go to the Image Qu ality panel an d move the print-q uality slider to the extre me left ('Speed'). ● In the Mac OS X 10.5 or 10.6 Pri nt dialog (PostScr ipt driver) : go to the Paper/Quality panel and move the print-quality slid er to the extreme left ('Speed'). ?[...]

If you have printhead problems If your printheads have an excessive number of cl ogged nozzles (wh ich may cause banding or white streaks on your print s), print quality can be improved by selecting the More Passes option. ● In the driver dialog (Mac OS Print dialog ): select custo m instead of standard pr int-quality options, then check the More[...]

Print with no margins Printing with no margins (to the edges of th e paper) is known as borderle ss printing. In order to be sure of lea ving no margins, th e printer prints sl ightly past the edges of th e paper. Any ink deposited outsid e the paper is abso rbed by the sponge situated in the platen. NOTE: If you wish to print with no ma rgins, you[...]

You may wish to rotate your i mages by 90 degrees in ord er to save paper, like this: You can do this in the following ways: ● In the Windows driver dialog: select the Featur es tab, then Rotate by 90 degrees . ● In the Mac OS Print di alog (PCL3 driver ): select the HP Print Preview and then Rotate by 90 degrees . ● In the Mac OS Print dial [...]

Autorotate With some printer drivers, you can also select the Autorotate option, which will automatically rotate by 90 degrees any oversized portrait images in order to save paper. Print with crop lines Crop lines indicate where the pape r should be cut to reduc e it to your selected pa ge size. You can print crop line s automatically with indivi d[...]

◦ In the Mac OS Print dialog (PostScript driver): select the Finis hing panel, then Remove Top/Bottom Blank Ar eas and/or Rotate by 90 degrees . ◦ On the Embedded Web Server' s Submit Job pa ge: select Advance d settings > Roll options > Remove top/bott om blank areas and/or Rotate . ● If you check the print pre view on your comp u[...]

● The Margins setting must be the same for all pages. ● The Mirror Image setting m ust be the same fo r all pages. ● The Rendering In tent must be the same for all pages. ● The Cutter setting must be the same for all pages. ● The color adjustment se ttings must be the sa me for all pages. See Color adjustment options on page 73 . ● Page[...]

6 Color management ● What is color? ● The problem: color in the computer wo rld ● The solution: color ma nagement ● Color and your p rinter ● A summary of the color ma nagement process ● Color calibration ● Color profiling ● Color management optio ns ● Perform black point compensation ● Set the rendering inte nt ● Printer emul[...]

What is color? We see the world aroun d us as steeped in color, whe r e col or is in the first instance simply an asp ect of how we experience our e nvironment. Color is ther efore subjective. Upon further in spection we find that our color expe riences are closely rela ted to brain activity that is triggered by signals sent to it by our eyes. Thes[...]

To control the out put of color imaging device s, the following colo r spaces are normally use d: ● RGB (Red, G reen an d Blue) is the color sp ace typically us ed for additive devices. A co lor is represented as a combinatio n of specific quantiti es of red, green and blue coloran ts and all such combinations address the ran ge of colo rs (color[...]

1. All colors 2. Computer monito r gamut 3. CMYK press gamut Finally, there are some color spaces that ar e no t device-depen dent, but instead re present how a viewer sees colors, su ch as CIE Lab or CIECAM02 defined by the CI E (Commission Internationa le de l’Éclairage). The advan tage of t hese spaces is th at, unlike CMYK or RGB, if two o b[...]

● CMS: CMS stands for Color Management System. It is the application that conve rts the color information stored in the inp ut image, which has the co lor space defined by a source p rofile, into an output image th at has the color space specif ied by a destination p rofile. There are many different CMSs on the market: there are CMSs in applicati[...]

generate an RGB ICC p rofile, describing its color be havior for the paper that was loaded at the time of measuring . ● CMYK mode: ◦ SWOP: abbreviation of “Specification s for Web Offset Publications”, a set of p ress standards defined for a typical US pr ess and fo r different types of pape r ◦ ISO 12647-2: a set of press standards defin[...]

A summary of the color management process To get the accurate and consistent colors that you want, you shou ld follow these steps for each paper type that you us e. 1. If your paper ty pe is not alread y known to the p rinter, add it to th e printer's list of know n papers. See To create your own pap er preset on p age 37 . Typical users may a[...]

Color calibration Color calibra tion enables your p rinter to produce cons istent colors with th e particular printheads, i nks and paper type th at you are using, and und er your particular environment al conditions. After color calibration, you can expe ct to get identical pri nts fr om any two different printers situat ed in different geographic[...]

The calibrati on process is fully automatic and can be performed unattended after you have loaded paper of the type you wish to calibrate—which should be A4, Letter or any large r size. The process takes about 8–1 0 minutes and consists of the following steps. 1. A calibration test chart is prin ted, which contain s patches of each ink used in [...]

In order to print accurate colors, it is necessary to convert the color val ues in your files to the color values that will pro duce the correct colors from your printer, your inks an d your paper. An ICC color profile is a descri ption of a printer, ink and p aper combination that contains a ll the information neede d for these color conversions. [...]

NOTE: Chart measurement may not be successful if you load the chart as a single shee t with skew chec king disabled . 4. From the measurements ma de by the spectrophot o meter, the printer calculates the ICC profile for your printer, inks a nd paper type. 5. The new ICC profile is stored in the correct system folder on your computer, where your app[...]

ColorSync can be selected u nder Mac OS X 10.4 from the Color Options pa nel, then select Use Embedded (ICC/ColorSync) from the Source Profile drop -down list. Unde r Mac OS X 10.5 and 10.6, ColorSync can be se lected from the Color Matching pa nel. You are recommended to consult the Knowle dge Center at http://www.hp.com/ go/Z 5200ps/ knowledgec e[...]

preserving shadows wh en the black p oint of the source space is dark er than that of the destin ation space. This option is allowed only wh en the relative colorimetric rendering i ntent is selected (see Set the rendering intent on page 71 ). Black point comp ensation can be specified in the following ways: ● On the Embedded Web Server's Su[...]

HP Professional PANTONE Emulation When you use a na med PANTONE color in an i mage, your application wi ll normally send to the printer a CMYK or RG B approximation to tha t color. But the application doe s not take the printe r or the paper type in to account, it merely produces a generi c approximation of th e PANTONE color, which will look diffe[...]

Color adjustment options The aim of color management is to print accurate colors. If you perform co lor manageme nt correctly, then you should be ab le to print accurate colors with no need of any manua l color adjustments. However, manual adju stments may be useful in the following situatio ns: ● If your color manage ment is not working correctl[...]

● In the Mac OS X 10.4 P rint dial og (PostScr ipt drive r): select the Colo r Options pan el, then Lightness an d Hue . ● In the Mac OS X 10.5 or 10.6 Pri nt dialog (PostScr ipt driver) : select the Color Options panel, select Color from the Mode list, then press the Adjust button. Under either operating system, you will then be able to make a[...]

● The lightness slider simply makes the whole p rint lighter or dark er. This slider is availabl e under Windows in the same window as the other graysca le controls; it is available under Mac OS by selecting Lightness and Hu e . ● The zone definitio n sliders can be used to define what you mean by highlight, midton e and shadow. ● The other c[...]

● Missing Profiles : check Ask When Open ing . ● Conversion Options > Intent : select Perceptual . ● Click OK . 4. From the File menu, select Open to open the image. ● If the document has a n embedded color profile tha t does not match the current working space, select Use the embedded pro file . Otherwise, select Assign working sp ace ;[...]

5. From the File menu, select Print with Preview . ● Select Page Setup . ◦ Format f or : select the printer (for example, HP Designjet Z520 0ps Photo ). ◦ Paper Size : select the size of the paper that is curren tly loaded into the p rinter. ◦ Orientation : select the orientation o f your image on the pa per. ◦ Click OK . ● Set the Posi[...]

3. From the Edit menu, select Color Settings . ● Make sure that More Options are displayed. ● Color Mana gement Polic ies : select Preserve Embedded Pro files . ● Profile Mism atches : check Ask When Openin g and Ask When Pasting . ● Missing Profiles : check Ask When Open ing . ● Conversion Options > Intent : select Perceptual . ● Cl[...]

5. From the File menu, select Print with Preview . ● Select Page Setup . ◦ Format f or : select the printer (for example, HP Designjet Z520 0ps Photo ). ◦ Paper Size : select the size of the paper that is curren tly loaded into the p rinter. ◦ Orientation : select the orientation o f your image on the pa per. ◦ Click OK . ● Set the Posi[...]

Print a black-and-white photo for an exhibition (Photosho p, PS driver) This example u ses Adobe Photosh op CS4 under Wi ndows, with the PostScript driver. The color management is done by the printer's intern al PostScript RIP. NOTE: Application-managed colors could be used in this example, exactly as in the prev ious example. However, printer[...]

4. From the File menu, select Open to open the image. ● If the document has a n embedded color profile tha t does not match the current working space, select Use the embedded pro file . Otherwise, select Assign working sp ace ; in this case, if the displa yed image does not lo ok correct, try assigning it to other color spaces with Edit > Assi[...]

6. From the File menu, select Print with Preview . ● Select Page Setup . ◦ Format f or : select the printer (for example, HP Designjet Z520 0ps Photo ). ◦ Paper Size : select the size of the paper that is curren tly loaded into the p rinter. ◦ Orientation : select the orientation o f your image on the pa per. ◦ Click OK . ● Set the Posi[...]

conversion will take place in the printer. If you want to convert a color image to black-and-white in Photoshop CS4, you have to go through the optio nal step 5 . 1. Initial recommendations: ● Choose an appropriate paper type for the purpo se. ● The paper type shou ld be calibrated with the prin ter and the print-qu ality level that you intend [...]

4. From the File menu, select Open to open the image. ● If the document has a n embedded color profile tha t does not match the current working space, select Use the embedded pro file . Otherwise, select Assign working sp ace ; in this case, if the displa yed image does not lo ok correct, try assigning it to other color spaces with Edit > Assi[...]

6. From the File menu, select Print with Preview . ● Select Page Setup . ◦ Format f or : select the printer (for example, HP Designjet Z520 0ps Photo ). ◦ Paper Size : select the size of the paper that is curren tly loaded into the p rinter. ◦ Orientation : select the orientation o f your image on the pa per. ◦ Click OK . ● Set the Posi[...]

3. If you haven't alread y created a pr ojec t for this album, go to the File menu and select New Project , then name the project. Select the new p roject in the proje cts menu (on the l eft), then go to the File menu and select Impo rt > Folders into a Project . 4. Select the images you want to use, then go to the File menu and select New [...]

7. Print your book , using the Print button in the Book Layout Editor. ● Presets Name list: select your book preset. ● Select Copies and Pages to print. ● Paper Size : select the paper size on which you want to prin t the job. ● Orientation : select th e orientation of your image on the pa per. ● ColorSync Profi le : select the corr ect c[...]

● Select Color Optio ns from the drop-dow n menu. ◦ Select Color mode. ◦ Select Application color management. ● Click Print . Print a digital album (Aperture, PCL3 driver) This example uses Ap ple Aperture unde r Mac OS, with the PCL3 dr iver. The co lor management is done by Aperture. 1. Initial recommendations: ● Choose an appropriate p[...]

5. If you like, change the page layout and custom ize it. You can add phot o and text boxes, modify the box positions and the text styles. 6. You can let Apertu re place your images into th e book automat ically (s elect Autoflow Unplaced Images from th e Book Actions men u ), or you can plac e them manually by drag and drop. Furthermore: ● You c[...]

● Gamma : Becaus e computer displays are illu minated, images display ed on computers tend to look more lumi nous than when prin ted. Increasing the Gamma fro m the default of 1.0 can compensate for this. Usuall y, a setting 1.1 to 1.2 is ad equate. 8. Click the Printer Settings button. ● Printer : select the printer (for examp le, HP Designjet[...]

Proof the output on the moni tor (InDesign, PS driver) This example use s Adobe InDesign CS2 under Mac OS, with th e PostScript driver. Color management is done by the printer. 1. Initial recommendations: ● Choose an appropriate paper type for the purpo se. ● The paper type shou ld be calibrated and profiled with the printe r and the print-qual[...]

6. From the File menu, select Document Set up and check that all setting s are correct for your document. 7. From the View menu, select Display Performance > High Qual ity Displa y . 8. From the View menu, select Proof Setup > Custom . ● Profile: select the profile of the ou tput device yo u want to proof. A printer pr ofile generally depen[...]

◦ Select Printer color management. ● Click Print . 11. Check the Adobe InDesign Print settings. ● Setup (left-hand menu): ◦ Paper Size : select Defined B y Driver . ◦ Options : select whatever scaling option you need. ● Output (le ft-hand menu): ◦ Color : select Composit e RGB . ● Color Management (left-han d menu): ◦ Print : sele[...]

● Pictures > Rendering Intent : select Percep tual . ● Check Color Ma nage RG B Sources to RGB Destinations . 5. Select the CMYK tab. ● Solid Colors > Profile : select Europe ISO Coated FOGRA27 in Europe, U.S. Web Coated (SWOP) v2 in the USA or Japan Stand ard v2 in Japan. ● Solid Colors > Rendering In tent : select Relat ive Colo [...]

● Output Opt ions > Profile : select Europe I SO Coated FO GRA27 . ● Click OK . 7. From the Edit menu, select Pre ferences > Colo r Manager (in the left-hand menu under Pri nt Layout ). ● Check the Black Point Compensation check box. ● Source Options > Source Setup : select your custom Source Setup. ● Soft Proofing > Proof Out[...]

◦ Color Options > Setup : select your custom Output Setup. ◦ Orientation : sele ct the orientat ion of your docu ment on the p aper. ◦ Click OK . 11. Press the Printer button to change the printer driver settings. ● Select Paper/Quality from the drop-down menu, th en select the Pa per Type that is currently loaded in to the printer (or A[...]

7 Job queue management ● Embedded Web Server job queue page ● Job preview ● Turn off the job queue ● Select when to prin t a job in t he queue ● Identify a job i n the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a j ob in the queue ● Job status messages ENWW 97 Job queue[...]

Embedded Web Server job queue page You can manage your printer's j ob queue from the HP Utility, see Access the HP Utili ty on page 20 , or the printer's Emb edded Web Server, se e Access the Embedded Web Se rver on page 20 . The job queue page shows all jobs that are available in the p rinter job queue. It include s jobs that are being r[...]

Job preview is available once the j ob is proce ssed. To access the preview page , click the ma gnifying glass icon, which appears in the Preview column on th e job queue page. T he preview page sho ws the following jo b details along w ith a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded pa per: The type of paper[...]

The job currently bein g printed has a pointin g hand icon, jobs al ready printed have a check ma rk, canceled jobs ha ve crosses, proce ssing jobs have a clock an d jobs on hold have a wa rning. Prioritize a job in the queue To make any job in the queue the next one to be printed, select it and choose Reprint (in the Embedded Web Server) or Move t[...]

● Waiting for nest : the printer is se t up with nesting on and is waiting for other jobs in order to complete the n est and proceed w ith printing ● On hold : the job was sent with the on hold for pre view option and is on hold TIP: Do not send a job for previe w with more than 64 p ages. NOTE: If the printer hangs up while printing a job, and[...]

8 Retrieving printer usage information ● Get printer accounting i nformation ● Check printer usage statistics ● Check ink and pape r usage for a job ● Request accounting data by E-mail 102 Chapter 8 Retrie ving printer usage info rmation ENWW Printer usage[...]

Get printer accounting information There are various different ways of getting accounting information from your printe r. ● View printer usage statistics for the whole lifetime of the printer, see Check printer u sage statistics on page 103 . ● View ink and paper usage for each of your recent jobs by using the HP Utility or the front panel, see[...]

Printer statistics with the Embedded Web Server 1. Access the Embedded Web Server, see Access the Embedded Web Server on page 20 . 2. Go to the Main tab and select Accounting . Request accounting data by E-mail 1. Ensure that the printer' s date and time ha ve been set correctly. See Set the da te and time on page 22 . 2. In the Embedded Web S[...]

9 Handling ink cartridges and printheads ● About the ink cartridges ● Check ink cartridge status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printh eads ● Check printhead status ● Remove a printhead ● Insert a printhead ENWW 105 Ink and printheads[...]

About the ink cartridges Ink cartridges store the ink an d are connected to th e printheads, which distribute the ink on the paper. You can purchase 130 ml and 300 ml in k cartridges for yo ur printer, see Accessories on page 123 . CAUTION: Observe precautions when handling ink ca rtridges because they are ESD-sensitive devices (see the Glossary on[...]

CAUTION: Make sure the printer wheels are locked (the brake lever is pr essed down) to prevent the printer from moving. 1. From the front panel , select the Ink menu icon , t hen Replace ink car tridges . 2. Open the ink cartri dge cover completely. Magenta and yellow are in the left sid e, while light magenta, light cyan, photo b l ack, light gray[...]

4. Pull the cartridge straigh t up. NOTE: Avoid touchin g the end of the cartridge that is inserted into the prin ter, as there may be ink on the conne ction. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel d isplay identifies the missing in k cartridge. Insert an ink cartridge 1. Before removing th e cartridge from its w rapp[...]

4. Push the cartridge into the slot until it snaps into position. You should hea r a beep and see confirmation that the cartridg e has been inserted. If you have diff iculty, see Cannot insert an ink cartridge on page 159 . 5. When all cartridges have been inserted, cl ose the cover. 6. The front-panel display con firms that all cartri d ges have b[...]

NOTE: If the warranty status is See warranty note , this ind icates that non-HP ink is being u sed. Printer servi ce or repairs required as a result of using "non-HP" ink are not covered under wa rranty. See the Legal Information document for deta iled warranty implications. Remove a printhead CAUTION: Make sure the printer wheels are loc[...]

5. Pull the handle u p and toward you to release the wire l oop. 6. Push the handle back to raise the carriage lid. 7. This gives yo u access to the printheads. 8. To remove a pr inthead, lift up the bl ue handle. ENWW Remove a printhead 111 Ink and printheads[...]

9. Using the blue handle , use steady force to diseng age the printhead. 10. Pull the blue handl e upward until the printhea d is released from the carria ge. CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel displa y identifies the missing printh ead. Insert a printhead 1. If the printhead is n ew, shake the [...]

4. Insert the new prin thead into its correct slot in the carriage. CAUTION: Insert the printhead slowly and vert ically, straight down. It may be damag ed if you insert it too fast, or at an angle, or if you rotate it as you insert it. 5. Push down as indicate d by the arrow show n below. CAUTION: When i nstalling the new printhead there ma y be s[...]

7. Ensure the end of th e blue handle ca tches the wire loop on the near side of the ca rriage. 8. Lower the handle to re st on the carriage lid. When all the p rintheads have been inserted correctly and are accep ted by the printer, the printe r beeps. NOTE: If the printer doe s not beep when you insert the printhead and the Re place message appea[...]

10 Maintaining the printer ● Check printer status ● Clean the exterior of the pr inter ● Replace th e cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Change the batte ry ● Printer maintenance kits ENWW 115 Printer maintenance[...]

Check printer status You can check th e current status of the prin ter in various ways: ● If you st art the HP U tility, and select your printer, you see a page of information describing the status of the printe r and its paper and ink supplies. ● If you access the Emb edded Web Server, you se e information a bout the general sta tus of the pri[...]

4. Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the butto n behind the ink cartrid ges to release the co ver of the left-h and end of the pr inter. 6. Remove the left end cover. ENWW Replace the cutte r 117 Printer maintenance[...]

7. Unscrew and remove the cutter stop using the TORX PLUS screwdriver provid ed with the new cutter. The scr ew is captive and will not fall out. 8. Remove the old cu tter. 9. Take the new cutter from the mainten ance kit and move the plunger at the top slowly back and forth within its housing to check that it moves freely. 118 Chapter 10 Maintai n[...]

10. Slide the new cutter into position on the cutter ra il. The two wheels on the bottom of the cutter shou ld engage the central ridge on the cutter rail, and the two bushin g guides should fit into the g roove in the upp er part of the cutter rai l. Check that the cutter runs smoothly up an d down the rail. You can leave i t anywhere on the ra il[...]

12. Put the left end cover back on th e printer, aligning the pro trusions with the holes in the printer. 13. Close the ink cartridge cover. 14. At the front panel, turn the printer back on. Th e printer checks that the cutter has been correctly installed. Look at th e front panel and follo w its instructions if there is any problem. Maintain the i[...]

5. Before transporting the printer, secure the rear tray in the clos ed position with tape. Ot herwise, the tray could open and perhaps br eak and fall out of the printer. If you need to lea ve the printer turned off for a long time, follow the additional steps below. 1. Turn off the power using the Power key on the front pa nel. 2. Also tu rn off [...]

If you experience very slow p rogress while uploading th e firmware file to the printer, the reason could be that you are usin g a proxy server. In that case, try bypa ssing the proxy ser ver and accessing the Embedded Web Server directly. ● In Inte rnet Explor er 6 for Win dows, go to Tools > Internet Options > Connections > LAN Setting[...]

11 Accessories ● How to order supplies and accessories ENWW 123 Accessories[...]

How to order supplies and accessories There are two alte rnative ways t o order supplies or ac cessories for yo ur printer: ● Visit http://www.hp.com/ go/Z5200ps/supplies/ or http://www.hp.com/ g o/Z5200 ps/accessor ies/ on the Web. ● Contact your local dealer. The rest of this chapte r lists the available supplies and accessories , and their p[...]

Table 11-2 Printhead s Printhead Part number HP 70 Matte Black & Cyan Printhead C9404A HP 70 Light Magenta & Light Cyan Printh ead C9405A HP 70 Magenta & Yellow Printhead C9406A HP 70 Photo Black & Light Gray Printhead C9407A Order paper HP currently provides the fo llowing pa pe r types for use with your printer. NOTE: This list is[...]

Paper type g/m² Length Width Part numbe rs Coated Paper 90 45.7 m (150 ft) 420 mm (16 .54 in) Q1443A (J) 594 mm (23.39 in) Q1442A (EJ) 610 mm (24 in) C6019B 841 mm (33.11 in) Q1441A (EJ) 914 mm (36 in) C6020B 1067 mm (42 in) C6567B 91.4 m (300 ft) 914 mm (36 in) C6980A Inkjet Coated Paper 90 45.7 m (150 ft) 457 mm (18 in) Q7897A (ELN) Universal Co[...]

Paper type g/m² Length Width Part numbe rs Clear Film 174 22.9 m (75 ft) 610 mm (24 in) C3876A (AEJN) 914 mm (36 in) C3875A Matte Film 160 38.1 m (125 ft) 610 mm (24 in) 51642A (AEJN) 914 mm (36 in) 51642B High Glos s Polyester Film White Matte Polyester Film 167 15.2 m (50 ft) 914 mm (36 in) Q1736A (AEN) Photographic Paper Professional Satin Phot[...]

Paper type g/m² Length Width Part numbe rs Professional Semi-gloss Contract Proofing Paper 235 30.5 m (100 ft) 457 mm (18 in) Q8049A (EN) 610 mm (24 in) Q7971A (EN) 914 mm (36 in) Q8909A (EN) 1067 mm (42 in) Q8910A (EN) Premium Semi-gloss Proofing Paper 240 30.5 m (100 ft) 457 mm (18 in) CG462A (E) 610 mm (24 in) CG463A (E) 1067 mm (42 in) CG490A [...]

Paper type g/m² Length Width Part numbe rs Paper-backed Satin Fabric Silk (with backing) 63.5 160 30.5 m (100 ft) 914 mm (36 in) Q1748A (EN) Fine Art Printi ng Material Hahnemühle Smooth Fine Art Paper 265 10.7 m (35 ft) 610 mm (24 in) Q8732A (EN) 914 mm (36 in) Q8745A (EN) 1067 mm (42 in) Q8733A (EN) 310 10.7 m (35 ft) 610 mm (24 in) Q8734A (EN)[...]

Table 11-4 Sheet paper Paper type g/m² Length Width Part numbe rs Bond and Coated Paper Inkjet Coated Paper 90 610 mm (24 in) 457 mm (18 in) Q1961A (AJEN) 914 mm (36 in) 610 mm (24 in) Q1962A (AJEN) Photographic Paper Professional Satin Photo Paper 300 483 mm (19 in) 330 mm (13 in) Q8839A Matte Photo Paper 196 483 mm (19 in) 330 mm (13 in) Q5492A [...]

Name D ownload fro m Serif PosterPro http://www.hp.com/ go/PosterDesigne rPro/ HP Designjet accounting tool http://www.hp.com/ go/designjet/accountin g/ ENWW How to order supplies and accessories 131 Accessories[...]

12 Troubleshooting paper issues ● The paper cann ot be loaded succes sfully ● The paper typ e is not in the driver ● The paper has jammed ● Prints do not fa ll neatly into the ba sket ● The sheet stays in t he printer when th e print has been co mpleted ● The paper is cut when the print has been completed ● The cutter does not cut wel[...]

The paper cannot be loaded successfully ● Ensure no paper is loaded. ● Ensure the paper is far e nough inside the printe r; you should fee l the printer grab th e paper. ● Do not attempt to straig hten the paper during t he alig ning process, unless instructed to do so by the front-panel di splay. The printer automa tically attempts to str ai[...]

Unsuccessful sheet load ● Guide the sheet, es pecially thick papers, when the printer init ially feeds the sheet. ● Do not attempt to straig hten the sheet during th e loadin g process, unless instructed to by the front-panel displa y. The printer autom atically attempts to straight en the sheet. ● Preferably avoid using hand-cut sheets; if y[...]

To work wi th a paper not in the driver, you can add new paper type to your driver, see To create your own paper preset on page 37 . Adding your paper type to the driv er is recommended as it allo ws you to store custom parameters, su ch as a profile, for you r paper. Your new paper type must be based on an existing paper category. Th e available c[...]

The paper has jammed When a paper jam occurs, you normall y see the Possible paper jam message in th e front-panel display. 1. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriag e out of the way. 136 Chapter 12 Tro ubleshooting pape r issues ENWW Paper issues[...]

4. Lift the blue leve r as far up as it goes. 5. Carefully re move any of the jammed paper that yo u can lift up and out fro m the top of the printer. 6. Standing behind the printer, rewind the roll or pu ll the cut sheet from the printer. If you cannot see the paper, re turn to the front of th e printer an d remove it from the output tray. CAUTION[...]

8. Lower the blue lever. 9. Close tran sparent window . 10. Switch on the printer. 11. Reload the roll, o r load a new sheet. See Load a roll into the printer on page 27 or Load a single sheet on page 32 . NOTE: If you find that there is still some paper causing an obstruction within th e printer, restart the procedure and carefully remove all piec[...]

The paper is cut when the print has been completed By default the p rinter cuts the paper afte r the drying time ha s been completed, see Change the drying time on page 41 . You can d isable the cutter, see Turn th e automatic cutter on an d off on page 42 . The cutter does not cut well By defau lt the pri nter is set to cut the paper automa ticall[...]

You can check th e paper advance calibration status of the currently load ed paper at any time b y pressi ng the View loaded paper key on the front panel. Th e stat us may be one of the following. ● DEFAULT: This sta tus appears when loa ding an HP pa per. HP papers in the Fron t Panel have been optimized by de fault and unless you expe ri ence p[...]

13 Troubleshooting print-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines ac ross the image (ba nding) ● The whole image is b lurry or grainy ● The paper is no t flat ● The print is scuff ed or scratched ● Ink marks on the paper ● Vertical dott ed or dashed lines o n the print ● Vertical co[...]

General advice When you have an y print-quality problem: ● To achieve the best performance from your prin ter, use only genuine manufact urer's supplies and accessories, wh ose reliability and performance have been thoroughly tested to give trouble- free performance an d best-quality prints. For details of recommen ded papers, see Order pape[...]

Alternatively, or if you have other print qu alit y problems, you can continue readin g this chapter. Horizontal lines across the image (banding) If your printed image su ffers from added horizontal lines as shown (the color may vary): 1. Check that the paper type you have loaded corres ponds to the paper type selected in the front panel and in you[...]

The whole image is blurry or grainy 1. Check that the paper type you have loaded corres ponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded p aper key. 2. Check that you are printin g on the correct side of the p aper. 3. Check that you are using app ropriate print-quality setti[...]

1. Check that the paper type you have loaded corres ponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded p aper key. 2. Try changing to a th icker paper type, such as H P Heavyweight Co ated Paper, HP Su per Heavyweight Plus Ma tte Paper or thicker Digital Fi ne Art papers. 3. Se[...]

Whenever you notice this prob lem, cancel the printing jo b immediately. Press the Cancel ke y and also cancel th e job from your computer app lic ation. Soaked p aper can damage the printh eads. Try the following suggestions to avoi d this problem: 1. Check that the paper type you have loaded corres ponds to the paper type selected in the front pa[...]

First check that the pape r type you have load ed corresponds to th e paper type selected in th e front panel and in your software. To check o n the front panel, use th e View loaded pape r key. ● Using the HP Utility for Window s, select Color Center > Paper Preset Man agement > Change Printing Properties . ● Using the HP Utility for Mac[...]

Edges of objects are darker than expected If edges of objects seem da rker than expecte d, and you have already set the print-quality slider to Quality in the driver dialog (Mac OS Prin t dialog), select the custom print-qual ity options, and make sure that the More Passes and Maximum Detail options ar e turned off. Se e Printing on page 43 . Bronz[...]

White spots on the print You may notice white sp ots on the print. This is pr obably due to paper fibers , dust or l oose coating material. To avoi d this problem: 1. Try cleaning the paper manually with a bru sh before printing, to remo ve any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your p aper rolls [...]

Color accuracy using EPS or PDF imag es in page layout applications Page layout applicatio ns such as Adobe In Desig n and QuarkXPress do not support color management of EPS, PDF or grayscale files. If you have to use such files, try to ensure that the EPS, PDF or grayscale im ages are already in the same color space that you i ntend to use later o[...]

There is another possible explanation for a clip ped image. Some applications, such as Ado be Photoshop, Adobe Illustrator and Corel DRAW, use an internal 16-bit coordi nate system which mean s that they canno t handle an image of more than 32,768 pixels. NOTE: An image 32,768 pixels long would print at a le ngth of 1.39 m (54.61 in) if yo u select[...]

Lines are too thick, too thin or missing 1. Check that the paper type you have loaded corres ponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded p aper key. 2. Check that you are using app ropriate prin t-quality settings for your purpos es (see Printing on page 43 ). Select the[...]

Lines print double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed d ouble, in different colors. ● The borders of colored bl ocks are wrongly colored. To correct this kind of problem: 1. Reseat the printh eads by removing them and the n reinserting them. See R emove a printhead on page 110 and [...]

1. Check that you are using app ropriate print-quality settings. See Prin ting on page 43 . 2. Reseat the printh eads by removing them and the n reinserting them. See R emove a printhead on page 110 and Insert a printhead on page 112 . 3. Align the printheads. Se e Align the printhe ads on page 164 . Lines are blurred Humidity can cause ink to soak[...]

The Image Diagnostics Print The Image Diag nostics Print cons ists of patterns de signed to highlight printhead reliabilit y problems. It helps you to check the performa nce of the printheads that are currently installed in your prin ter, and whether any printhead suffers from clogging or other problems. To print the Image Diagnostics Print: 1. Use[...]

If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printhea d responsible needs cleani ng. However, if the rect angles look solid, do not worr y about just a few missing dashes in part 2; th ese are acceptable becaus e the printer can co mpensate for a few clogged nozzles. Here is an example of a light g[...]

4. If the problem remains, try cle aning the printhe ad drop dete ctor. The printer normally no tifies you when this is necessary, but it may be worth trying even if the printer ha s not suggested it. Se e Clean the pr inthead drop dete ctor on page 161 . 5. If the problem st ill remains, replace an y persistently faulty printh eads (see Handling i[...]

14 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommen ds reseating or replacing a printh ead ● Clean the print heads ● Clean the pr inthead drop dete ctor ● Align the printhea ds ● Printhead status messages[...]

Cannot insert an ink cartridge 1. Check that you have the correct type of cartri dge (model number). 2. Check that the colored label on the ca rtridge is the same co lor as the label o n the slot. 3. Check that the cartridge is co rrectly oriented, with the letter or letters ma rking the cartridge label right-side up and re adable. CAUTION: Never c[...]

The front-panel display recomme nds reseating or replacing a printhead 1. From the front panel, turn the power off then on. 2. Check the front-pa nel display message, if it show s the ready messag e, the printer is read y to print. If the problem rema ins, continue with the ne xt step. 3. Remove the pri nthead, see Remove a printhe ad on page 110 .[...]

First, remove the printh ead, see Remove a printhead on page 110 , and then use a lint-free cloth to clean the bottom o f the printhead until the residue is removed. Clean the printhead drop detector The printhead drop detector is a sensor that detects whi ch nozzles on the printheads are not p rinting in order to substitu te them for good printin [...]

2. To avoid an electri c shock, switch the pri nter off and unplugged it. 3. Open the transparent win dow. 4. Find the print head drop dete ctor beside the stor ed printhead carriage. 5. Remove any debr is blocking the printhead dr op detector. 162 Chapter 14 Tro ubleshooting ink cartrid ge and printhea d issues ENWW Ink system issues[...]

6. With a dry lint-f ree cloth, wipe th e surface of t he drop detector to remove any non-visible debris. 7. Close the wi ndow. 8. Plug in and switch on the printer. 9. Power the print er on at the front pan el. ENWW Clean the printhead dro p detector 163 Ink system issues[...]

Align the printheads Precise alignment be tween printheads is essential for accurate colors, smoot h color transiti ons and sharp edges in grap hical elements. Your printe r has an automatic printhead al ignment process which runs whenever a printh ead has been accessed or rep laced. In cases where the paper has jammed, you have us ed a custom pape[...]

Image Quality Maintenance menu procedure 1. Load the paper you wish to use, se e Paper handling on page 24 . You can use a roll or cut sheet, however, it must be A3 land scape or larger (4 2 0 by 297 mm). Photo pape r is recommended fo r the best results; plain, bon d and thin co ated papers p rovide acceptable but margi nal results. NOTE: If you a[...]

● Test printh ead separately : You a re recommended to test the printhead s individually to find the failing printhead. Remo ve all the printheads and insert them alone one by one, closing the latch and the carriage lid after every insertion. The front-panel di splay indicates the failing one showing the reseat or replace message. ● Reseat : Yo[...]

15 Troubleshooting general printer issues ● The printer d oes not print ● The printer seems slow ● Communication failure s between computer and printer ● Cannot access the HP Utility ● Some Color Center options are unavailable ● Cannot access the Embe dded Web Server ● Automatic file system check ● No output when prin ting from Micr[...]

The printer does not print If all is in order (p aper loaded, all ink co mponents in stalled and no file errors), there are still reasons why a file you have sent from your comp uter may not start pr inting when expecte d: ● You may have an electrical power problem. If there is no acti vity at all from th e printer, an d the front panel does no t[...]

Communication failures betw een computer and printer Some symptoms are: ● The front-panel display d oes not show the Rece iving message when you have sent an image to the printer. ● Your computer displays an error me ssa ge when you are trying to print. ● Your computer or printer hangs (stays idle ), while communication is taking place. ● Y[...]

Cannot access the Embedded Web Server Have you set a p assword for the Embedded Web Server, and then forgotten the password? If so , go to the front panel and se lect the Setup men u icon , then Front panel options > Resets > Re set EWS password . Otherwise, please continue reading this section. If you have not done so already, please read Ac[...]

NOTE: When the printer is powere d back on, it takes about three minutes to i nitialize and check an d prepare the printheads. Howe ver, it can take up to 40 under some conditions, for exampl e, when the printer has not been used for a l ong period of time and requires more time to prepare the printhe ads. No output when printing from Microsoft Vis[...]

◦ Print-quality and general troubleshooting links ◦ Firmware update notices ◦ Maintenance tools, like color calibration ◦ Access to the job queue, jo b accounting and printer usage i nformation ◦ Access to some printe r settings as well as the network settings. By default alerts are only displayed when yo u are printing and there are prin[...]

16 Front-panel error messages Occasionally you ma y see one of the following messages appear on the fro nt-panel display. If so, please follow the advice in the Recommendation column. If you see an error messa ge that does not appear h ere, and you feel in doub t about the correct response, contact HP Support. See Contact HP Support on pa ge 177 . [...]

Messag e Recomm endatio n Replace [color] cartridge Replace the cartridge. See Handling ink cartridges and printheads on page 105 . Reseat [color] cartrid ge Remove and reinsert the same cartr idge. See Handling ink cartridges and printheads on page 105 . Update: failed. Invalid file Make sure that you have selected the correct firmware update file[...]

17 HP Customer Care ● Introduc tion ● HP Profes sional Graphics Service s ● HP Proactive Support ● Contact HP Support ENWW 175 HP Customer Care[...]

Introduction HP Customer Care offers award-winning suppo rt to ensure you ge t the most from your HP Designjet, providing comprehe nsive, proven supp ort expertise and new technologies to give you unique en d-to- end support. Services include setu p and installation , trou bleshooting tools, wa rra nty upgrades, repair and exchange services, ph one[...]

They include remote suppo rt. On-site service is al so provided if necessary, with two alternative response-time options. ● Next business day ● Same business day, wi thin four hours (may not be availab le in all countries) For more information on HP Care Packs, please visit http://www.hp.com/ go/lookuptool/ . HP Installation The HP Installation[...]

● If you have installed third-p arty software drivers and RIPs, see their docu mentation. ● If you call one of th e Hewlett-Packard offices, please have the foll owing information availa ble to help us answer your questions more quickly: ◦ The printer you are usin g (the product number and the serial number, found o n the label at the back of[...]

18 Printer specifications ● Functional specifications ● Physical specifications ● Memory spec ifications ● Power specific ations ● Ecological specifications ● Environmental specif ications ● Acoustic specifications ENWW 179 Specifications[...]

Functional specifications Table 18-1 HP 70 ink su pplies Printheads Two inks in each printhead : magenta and yellow, light magenta and light cyan, photo black and light gray, matte black and cyan Ink cartridges Cartridges containing 130 ml or 300 ml of in k: magenta, yellow, light magenta, light cyan, photo black, light g ray, matte black, cyan Tab[...]

Table 18-5 Mech anical accuracy ±0.2% of the specified vector length or ±0.3 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0 printing material in Best or Normal mode with HP Matte Film roll feed. Table 18-6 Gra phic languages supp orted HP Designjet Z5200ps Photo Printer HP-PCL3 GUI, CALS/G4, PostScript, PDF, TIFF, J[...]

Environmental specifications Table 18-11 Printer environmenta l specifica tions Temperature range Humidity range Operating for optimal print-quality 22 to 26° C (72 to 79°F) 30 to 60% Operating for standard printing 15 to 35°C (59 to 95°F) 20 to 80% Printer without consumables 5 to 40°C (41 to 104°F) Non-operating packed consumables and print[...]

Glossary AppleTalk A suite of protocols that App le Computer developed in 1984 for computer networking, no t supported by this printer. Apple no w recommends T CP/IP networking instead. Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf sp ecific ation framework, a computer network technology used in Apple's M[...]

ICC The Internation al Color Consortium, a g roup of compan ies tha t have agreed on a common standard for color profiles. Ink cartridge A removable printe r component that stores ink of a particular color and provides it to the p rinthead. IP address A unique identifier that identifies a particular node on a TCP /IP network. It consists of four in[...]

Index Symbols/Numerics 16-bit color images 53 A accessories order 130 accounting 103 accounting data by E-mail 22 acoustic specifications 182 alerts 101 B banding problems 139 basket output problems 138 battery change 122 black and white 53 black point com pensation 70 blurred lines 154 buzzer on/off 22 C calibration color 39 change printin g prope[...]

select paper size 46 select paper type 135 select rendering intent 71 select units 22 select wait time 58 sleep mode wait time 22 unload paper 31, 35 view configuration 12 view connectivity information 169, 170 view loaded pap er 36 view printer information 178 functional specifications 134 G graininess 144 graphic lang uages 181 gray shades 53 H h[...]

black ink comes off 147 blurred lines 154 bottom of print 148 bronzing 148 discontinuous lines 153 edges darker th an expected 148 edges stepped or n ot sharp 147 general 142 graininess 144 horizontal lines 143 ink marks 145 line thickness 152 misaligned colors 153 paper not flat 144 scratching 36 scuffing 36 stepped line s 152 vertical continuous [...]