HP (Hewlett-Packard) CZ165A manual

COLOR LASERJET PRO MFP User Guide M176 M177 OK X[...]

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HP Color LaserJet Pro MFP M176, M177 User Guide[...]

Copyright and License © 2013 Copyrig ht Hewlett -Packard Development C ompany, L. P. Reproduction, adaptation, or translation without prior written permission is pr ohibited, except as allowed under the copyright laws. The information contained herein is subject to chan ge w itho ut not ice. The only warranti es for HP products a nd services are s[...]

Table of contents 1 Product introduction ... ...... .......... ....... .......... ...... ...... .......... ....... .......... ...... ......... ....... ...... .... ....... ......... ....... ... 1 Product comparison ............................. ..........................................................................................................[...]

HP ePrint softwa re ...................... ........................................ .......................... .................... ................ 30 AirPrint ............ ............. ................... .................. ............. .................... .................. ..... ........ ................. 3 1 Set up HP Wireless Direct Printi[...]

Lock the p roduct ............................................................................................................................... 57 Economy settings ................................... ...................................... ......................... ............ ............. ..................... 58 Print with EconoMode ..........[...]

Optimize for text or pic tures ........... ...................... .............. ...................... ...................... ...... ............ 90 Edge-to-edge c opying ...................................................................................................................... 91 Clean the p ickup rollers and separation pad in the doc [...]

Index ....... ...... ........... ....... ......... ....... ....... .......... ...... .......... ....... .......... ....... .......... ....... ......... ....... ....... .......... . 107 ENWW vii[...]

viii ENWW[...]

1 Product introduction ● Product compar ison ● Product vi ews ● Contro l panel ove rview Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. ● Join support fo rums. ● Find warran ty and regulatory i[...]

Product c omparison M176n CF547 A M177fw CZ165A Paper handling Tray 1 (150-sheet capacity) Standard output bin (50-sheet capacit y) Manual duplex printing Supported operating systems Wind ows 8, 3 2-bit Windows XP , 32-bit Windo ws Vi sta, 32 -bi t and 64- bit Windows 7, 32-bi t and 64-bit Windows 2003 Server, 32-bit and 64-bit Windows 2008 Server,[...]

M176n CF547 A M177fw CZ165A Document feeder speed is 7.4 ppm Fax V.34 with t wo RJ-11 fax ports Approximately 500 pages of fax storage, with four days of power- fail recover y ENWW Product compari son 3[...]

Product vie ws Product front view OK X 7 1 4 2 3 6 5 1 Output bin 2 Scanner 3 Power on/off button 4 Control panel 5 Dust cover 6 Input tray 7 Document feeder 4 Chapter 1 Product intr oduction ENWW[...]

Product back view 5 4 1 2 3 7 6 1 Hi-Speed USB 2.0 2 Etherne t port 3 Power connection 4 Rea r door (prov ides acc ess for cle aring jams ) 5 Slot for cable-typ e security lock 6 Fax "line in" port for attaching the fax phone l ine to the product 7 Telephone "line out" port for attaching an extension phone, answering machine, or[...]

Control panel overview LCD control-panel la yout (M 176n mo del) OK X 1 2 5 6 7 8 9 10 12 13 14 11 16 15 4 3 1 Control panel display Provides information about the product; use the menus on the display to es tablish product setting s 2 Power On/Off button Turns the product on or off 3 OK button Acknowledges a se tting or confirm s an action to p ro[...]

Touchscreen control-pane l layout (M177fw model) 1 3 4 5 8 7 6 2 9 1 Touchscreen displa y Provides access to the prod uct featu res an d indica tes the c urrent s tatus of the produc t 2 Help button and light Provides access to the control-panel help system 3 Power On/Off button Turns the product on or off 4 Right arrow button a nd light Moves the [...]

Control-panel Home screen The Home screen provides access to the product featu res, and it ind icates the produc t status. NOTE: De pending on the pr oduct config uration, the f eatures on the Hom e screen c an vary. The lay out might also be reve rsed for some language s. 1 2 3 4 5 6 10 7 8 9 1 Web Servi ces button Prov ides qu ick acces s to HP W[...]

7 Apps button Provides acc ess to the Apps menu to pr int directly from W eb applications that yo u have downloaded from the HP Connected Web s ite at www.hpconnected.com 8 Product status Indicates whether the product is r eady or is proces sing a job 9 Fax button Provides acc ess to the fax feature s 10 Copy b utton Provid es access to the copy fe[...]

10 Chapter 1 Product introduction ENWW[...]

2 Paper trays ● Supported p aper sizes and typ es ● Load the inp ut tray Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. ● Join support fo rums. ● Find warran ty and regulatory information . You c[...]

Supp orte d paper si zes and types ● Supporte d paper sizes ● Supported pap er types Supported pa per sizes NOTE: To obtain the best results, select the correct pap er size and type in the print dr iver before printing. Size Dimensions Letter 216 x 279 mm (8.5 x 11 in ) Legal 216 x 356 mm (8.5 x 14 in ) Executive 184 x 267 mm (7.3 x 10.5 in) Of[...]

Supported pa per types The produc t supports the f ollowing pap er types : NOTE: To obtain the best results, select the correct pap er size and type in the print dr iver before printing. ● Pla in ● Labels ● Letterhea d ● Envelope ● Preprin ted ● Prepun ched ● Col ore d ● Bond ● Recycled ● Rough ● HP Eco SMART L ite ● HP Lase[...]

● Mid-Weight Glossy 9 6-110g ● Heavy Glossy 1 11-130g ● Extra Hea vy Glossy 131-175g ● Card Glossy 176-220g ● Color Las er Transp arency ● Heavy Enve lope ● Heavy Rough ● HP To ugh Paper 14 Chapter 2 Paper trays ENWW[...]

Load the input tray NOTE: Th e input tray has a maximu m capacity of 150 sheets. 1. Remove the dust cover from the tray. 2. Load the paper into the tray. Make sure that the paper fits under the tabs and be low the maximum-height indica tors. NOTE: Fo r information about the pape r orientation fo r differe nt types of pa per, see Table 2-1 Input tra[...]

3. Adjust the paper guides so that they lightly touch the paper s tack but do not bend the paper. 4. Rein stall the d ust cover on the tray. Table 2-1 Input tray paper orien tation Paper type Duplex mode Paper size Image orientation How to load pape r Preprinted or letterhead 1-sided printing Any compatible paper size Portr ait Face-up Top edge lea[...]

Table 2-1 Input tray pa per orien tation (co ntinue d) Paper type Duplex mode Paper size Image orientation How to load pape r 2-sided printing A ny compatible paper size Portr ait Face-d own Top edge leading into the pr oduct Prepunched 1- or 2-sided printing Any compatible paper size Portr ait Face-up Holes toward the left of t he product Envelope[...]

18 Chapter 2 Paper trays ENWW[...]

3P r i n t ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Web-bas ed printi ng ● Set up HP Wireless Direct Printing (tou chscreen models only ) Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. [...]

Print tasks (W indows) ● How to print (Windows) ● Manual ly print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Window s) ● Additional printin g information How to print ( Window s) The fol lowing proc edure de scrib es the basic printing process f or Windows. 1. From the software p rogram, se[...]

3. Click or tap the Layout tab. 4. Select th e approp riate duple x option from the Print on Both Sid es Manually drop-dow n list, and then click or tap the OK button. 5. In the Print dialog box, click the OK butt on to print the job. The product will print the first side of all the pages in the document first. ENWW Print tasks (Windows) 21[...]

6. Retrieve the printed stac k from the output bin , and place it with the printed-side facing down, top edge first in the input tray. 7. At the computer , click the OK button to print the second side of the job. 8. If promp ted, touch or p ress the a ppropriate control pa nel button to continue. Print multiple pa ges per sh eet (Windows) 1. From t[...]

3. Click or tap the Layout tab. 4. Select th e correc t Ori entation option from the drop-down list. 5. Select th e correc t number of page s per sheet from t he Pages per sheet drop -down list, and then click or tap the Advanced button. ENWW Print tasks (Windows) 23[...]

6. Select th e correc t Pages per Sheet Layout option from the drop-down list. 7. Select th e correc t Page Borders op tion from the drop-down list, click or tap the OK button to close the Advanced Options dialog bo x, and th en click or tap the OK button to close the P roperties or Preferences dialog box. 8. In the Print dialog box, click or tap t[...]

Select the paper type ( Windows) 1. From the software program, select the Prin t option. 2. Select the product from th e list of printers, and then click or tap the Proper ties or Preferences button to open the print driver. NOTE: Th e name of the button varies for different software programs. 3. Click or tap the Paper/Qu ality ta b. ENWW Print tas[...]

4. From the Media: drop-down list, select the correct paper type, and then click or tap the OK button to close the Properties or Preferences dialog b ox. 5. In the Print dialog box, click the OK butt on to print the job. Add itional printi ng in formati on Go to www.hp.co m/ suppor t to visit the support Web site for this product and for details ab[...]

Print tasks (Ma c OS X) ● How to print (Mac OS X) ● Manual ly print on both si des (Mac OS X ) ● Print multiple pages per sheet (Mac OS X ) ● Select the pap er type (Mac OS X) ● Additional printin g information How to print ( Mac OS X) The followin g procedure describes the basic printing p rocess for Mac OS X. 1. Cli ck t he File menu, a[...]

7. Retrieve th e printe d stack from th e output bin and pl ace it with the printed-si de facing down, top edge first in the input tray. 8. If prom pted, touch the a ppropriat e control pa nel button to continue. Print multiple pa ges per sheet (M ac OS X) 1. Cli ck t he File menu, an d then click th e Print option. 2. In t he Pr inter menu , selec[...]

● Create and use printing shortcuts or presets ● Select the paper s ize, or use a custom pa per size ● Select th e page o rientati on ● Create a book let ● Scale a document to fit a specif ic paper size ● Print the f irst or last pages of the documen t on different pa per ● Print watermarks on a document ENWW Print tasks (Mac OS X) 29[...]

Web-based pri nting Several options are a vailable for re mote printing ov er the Inter net. HP ePrint Use HP ePr int to pri nt documen ts by sendi ng them as an email a ttachmen t to the produ ct's emai l addres s from an y email ena bled dev ice. To use HP ePrint, the p roduc t mu st me et th ese re quire ments : ● The product must b e con[...]

are regis tered to you r HP Connected account. Th e targ et HP product can b e at your desk or in a remote location, such a s a branch offi ce or across the glob e. For Windows, th e HP ePr int software al so supports trad itional direct I P printing to loc al network pr inters on the network (LAN or WAN) to supp orted PostScript® products. Go to [...]

Set up HP Wir eles s Direct Prin ting (touchscreen models on ly) NOTE: Th is feature is available with wireless models only a nd the prod uct might r equire a f irmware update to use this feature. The HP Wire less Direct Pri nting fea ture lets you print fro m your wirel ess mobil e device d irectly to a n HP Wireless Direct-enabled product without[...]

4C o p y ● Make a co py ● Copy on both sides (duple x) ● Optimize copy quality Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. ● Join support fo rums. ● Find warran ty and regulatory information[...]

Make a copy LCD control panel 1. Load t he docu ment on t he sca nner g lass a ccording to the ind ica tors on the produc t. 2. Close the scanner. 3. At the product contr ol panel, pr ess the Num ber of Copies button. 4. Select the n umber of copies. 5. Press either th e Black Start Copy button or the Color Start Copy button to start copying. Touch[...]

Copy on both side s (duplex) 1. Load t he docu ment on t he sca nner g lass a ccording to the ind ica tors on the produc t. 2. Close the scanner. 3. Start the copy job. ● LCD control panel: On the p roduct control pa nel, pr ess either the Black Start Copy button or the Color Start Copy button. ● Touchscreen control panel: From the Home s creen[...]

Optimize copy quality The followi ng copy -quality settings a re availab le: ● Auto Select : Use this setting when you are not c oncerned about the quality of the copy. This is the default setting. ● Mixed : Use this setting for documents that contain a mixture of text and graphics. ● Tex t : Use this setting for document s that c ontain most[...]

5S c a n ● Scan by using the HP Scan software (Windows) ● Scan by usin g the HP Scan softw are (Mac OS X) Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. ● Join support fo rums. ● Find warran ty a[...]

Scan by us ing the HP Sc an softwa re (Wind ows) Use the HP Scan software to initiate scanning fr om software on your computer . You can save th e scanned image as a file or se nd it to a nother s oftware ap plicati on. 1. Load t he docu ment on t he sca nner g lass a ccording to the ind ica tors on the produc t. NOTE: F or best results, load small[...]

Scan by usi ng the HP Scan softwa re (Mac OS X) Use the HP Scan software to initiate sc anning from softwa re on your c omputer. 1. Load t he docu ment on t he sca nner g lass a ccording to the ind ica tors on the produc t. NOTE: F or best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along the left side of[...]

40 Chapter 5 Scan ENWW[...]

6F a x ● Conne ct and conf igure th e product f or fax ● Send a f ax ● Create, edit , and delete speed-dial entries Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. ● Join support fo rums. ● Find[...]

Connect an d configure th e produ ct for fax ● Connect the product ● Conf igure the produ ct ● Install the HP Fax software (Windows, optional) Connect the product The produc t is an analog device . HP recomm ends using th e product on a dedica ted analog te lephone line . NOTE: Some countries/regi ons might requi re an adapte r for the teleph[...]

Configure the product How you con figure the pr oduct varies d ependi ng on whether you set it up for stand alone fax, with an answeri ng mach ine, or wi th an extensi on phone . NOTE: Con figuring the fax time, date, and header se ttings is required to use the fax feature. ● Configure fax time, date, an d header ● Configure f or stand-alone f [...]

HP Fax Setup Wiza rd (Windows) 1. Cli ck Start , and then click Pr ogra ms . 2. Cli ck HP , click the name of the product, and then c lick Fax Setu p Wiza rd . 3. Follow the on-screen instructi ons to confi gure the fax settings . Configure for stand-alone fax You can us e the product as a stand-al one fax ma chine with out connec ting it to a comp[...]

service from your tel ephone com pany that als o uses the 1-2-3 seque nce. The telephone company service d oes not wor k if it con flicts w ith the prod uct. 5. Select B ack twice to return to the Fax Setup menu. 6. Select Basic Setu p , an d then sele ct Answer Mode . 7. Select Fax/T el . With this setting, the product automatically picks up al l [...]

Send a f ax ● Send a fax by di aling manually from the product con trol pa nel ● Send a fax f rom the HP software (Windows) CAUTION: To pr event damag e to the product, do not us e an or iginal that contains co rrection tape , correction fluid, paper clips, or staples. Also, do not lo ad p hotographs, small original s, or fragile originals into[...]

Creat e, edit , and delete speed-di al entries You can stor e frequentl y diale d fax num bers (up to 10 0 entries) as speed-dial e ntries. ● Cre ate a nd edi t sp eed-di al e ntries ● Delete sp eed-dial entries Create a nd edit speed- dial entries 1. From the Ho me screen on the produc t control pane l, touch the Fax button. 2. Touch Fax Menu [...]

48 Chapter 6 Fax ENWW[...]

7 Manage the product ● Change the produc t connection type (Wind ows) ● Use H P Web Servic es appl icatio ns (touch screen model s only ) ● HP Device Toolbox (Windows) ● HP Utility for Ma c OS X ● Product security features ● Economy settings ● A <Color> cartridge is low or <Color> cartridge is very low message disp lays on[...]

Change the produc t conn ection type (Windows) If you ar e already usi ng the pr oduct and you wi sh to chan ge the way it is con nected, us e the Rec onfigure your HP Devi ce shortcut on your compu ter desktop to change the con nection. For example, you can reconfigure the product to use a different wireless addr ess, to connect to a wired or wire[...]

Use HP Web Service s applications (touchscre en models only) Several innovativ e app lications are av ailable for thi s product that you ca n downloa d direct ly f rom the Internet. For more information and to download the se applic ations go to th e HP Connected Web site at www.hpconn ected.com . To use this feature, the product must be connecte d[...]

HP Device Toolbox (Windows) Use the HP De vice Toolbox for Windows to check product status or to view or change product se ttings from your compu ter. This too l opens the HP Embedde d Web Server for the product. NOTE: Th is tool is availab le only if you p erformed a full in stallation when you installed the product. Depending on how the p roduct [...]

Tab or s ect ion Desc rip tion Fax tab ● Phone Book : Ad d or delete entries in the fax phone book. ● Junk Fax List : Set fax numbers to bl ock from sending fax es to the product. ● Fax Activity Log : Review recent fax activity for the product. Networking ta b Provides the ability to change network setti ngs from your computer. Network admini[...]

HP Utility for Mac O S X Use the HP Utility for Ma c OS X to view or ch ange produc t settings f rom your com puter. You ca n use th e HP U tilit y when the pr oduct i s con necte d with a USB cable or is c onnecte d to a TCP /IP-b ased network. Open the HP Utility From the Fin der, click Applic ations , click Hewlett-P ackard , and then c lick HP [...]

Menu Item Description File Upload Transfer files from the computer to the product. You can upload the following types of files: ● HP LaserJet printer command language (.PRN) ● Portable document form at (.PDF) ● Text (.TXT) HP Connected A ccess the HP C onnected Web s ite. Information Message Center Display error events that have occurred with[...]

Product se curity features The product sup ports security standards an d recommende d protocols tha t help you ke ep the produ ct secure, protect critical information on your network, and simplify the w ay yo u monitor and maintain the product. For in-depth information about HP's secu re imaging and printing solutions , visit www.hp. com/ go/ [...]

Lock the pr oduct 1. You can attach a security cable to the slot on the back of th e produ ct. ENWW Product security features 57[...]

Econ omy set tings ● Print with E conoMode ● Configure the Sleep/Auto Off After setting Print with EconoMode This product h as an EconoMode option for printing dr afts of d ocuments. Using E conoMode can use less tone r. However, using EconoMode can also reduce print quality. HP does n ot recommen d the full-ti me use of Econ oMode. If E conoMo[...]

Touchscreen control panel 1. From the Ho me screen on the produc t control pane l, touch th e Setup button. 2. Open the followi ng menus : ● System Setup ● Energy Settings ● Sleep/Auto Off After 3. Select the time for the Sleep/Auto Off delay. NOTE: The default valu e is 15 Min utes . 4. The produ ct automatically wakes when it receives jobs [...]

A <Color> cartridge is low or <Color> cartridge is very low message displays on the product control pa nel A <Color> cartridge is low or <Color> cartrid ge is very low me ssage displays on the product control panel, and the product does not print. NOTE: Toner level warnings and indicators provide estima tes for plann ing pur[...]

● Black Ca rtridge or Color Cartridge ● Very Low Setting 3. Select one of the following options: ● Sele ct the Stop option to set the product to stop printing until you replace the toner cartridge. ● Sele ct the Prompt option to set the product to stop printing and prompt you to replace the toner cartrid ge. You can acknowl edge the prompt [...]

Rep lace the to ner ca rtri dge When a toner cartr idge a pproac hes th e end o f usef ul lif e, you a re pro mpted to o rder a repl acement . You can continue pr inting w ith the current cartridge u ntil redist ributing the tone r no longer yields ac ceptable pr int quality. 1. Rotate the cartridge s to acc ess the cartridge th at needs re placeme[...]

4. Remove the toner cartridg e. 5. Remov e the new tone r cartr idge from the bag. Place the us ed t oner ca rtri dge in the bag f or recyclin g. 6. Grasp both sides of the toner cartridge an d distribute the toner by gently roc king the cartr idge . 7. Grasp the to ner cart ridg e by t he ce nter ha ndle, and then pull the prot ective plastic shie[...]

9. Align the toner ca rtridge with the tracks inside the product, and then in sert the toner cartrid ge until it is firmly seate d. NOTE: Co mpar e the col or label on the tone r cartr idge to the co lor lab el in th e caro usel sl ot to make sure the to ner cartridge co lor matches the carousel position . 10. Close the top cover. 11. Rotate to the[...]

cartridge. Repeat th is process un til you have finished replacing toner ca rtridges. ● Touchscreen control panel : Touch the Supply ico n for the cartri dge that need s replacement. The cartr idges rotate to the cartr idge you select. Re peat th is proces s until you have finished r eplacing tone r cart rid ges. NOTE: Th e top cove r must be clo[...]

Replace the imaging drum 1. Lift the scanne r assem bly. 2. Open the to p cover. 3. Remove the dust cover from the tray. 66 Chapter 7 Manage the product ENWW[...]

4. Open the fro nt cover. 5. Lift the two levers that hold the imaging drum. 6. Remove the old i maging dr um. ENWW Repl ace the im aging dr um 67[...]

7. Remove the new ima ging drum from the bag. Place the used imagin g drum in the bag for recyclin g. 8. Remov e the prot ective shi elding fro m the new imaging drum. CAUTION: To prev ent dam age, do not ex pose the imaging drum to light. Cover it with a piece of paper. Do not touch the green roll er. Fingerp rints on the imaging dr um can cause p[...]

11. Close the front c over. 12. Rein stall the d ust cover on the tray. ENWW Repl ace the im aging dr um 69[...]

13. Close the top cover. 14. Close the scan ner assembly. 70 Chapter 7 Manage the product ENWW[...]

8 Solve problems ● Control pane l help system (tou chscreen models onl y) ● Restore the factory-set defaults ● Solve pa per feed or jam p roblems ● Clear jams from the input tray ● Clear jams in th e output bin ● Clea r ja ms i n th e docu ment feed er ● Improve p rint quality ● Improve copy and scan quality ● Improve fax image qu[...]

Control panel help system (touchscreen models only) The produc t has a buil t-in Help system tha t explai ns how to use e ach screen . To open the Help sy stem, touch the Help butt on in the upper -righ t corne r of the scre en. For some screens, the He lp opens to a global menu w here you can se arch for specifi c topics. You can browse through th[...]

Restore the fact ory-set defaults Restoring the factory-set defaul ts returns all of the product and n etwork settings to the factory defaults. It will no t reset the pag e count, tray size, or la nguage . To restore the produc t to the factory-default settings, follo w these step s. CAUTION: Restoring the factory-set defaults return s all of the s[...]

Solve paper feed or jam problems If the p roduct has recur ring proble ms with pape r feeding or with jams , use the following informatio n to reduc e the numbe r of occu rrences. The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jamme d sheets of paper. 2[...]

a. From the Home sc reen on the prod uct co ntro l pa nel, touc h the S etup b utton. b. Touc h the Ser vice menu. c. Touc h the Cleaning Page button. d. Load pla in letter or A 4 paper whe n you are prompted. e. Touc h the OK button to begin the cleaning process. The product prints the first side and then prompts you to remove the page from the ou[...]

Clear jams from the input tray A Jam in t ray 1. C lea r Ja m and pre ss [ OK] message displays on the product c ontrol panel. 1. Remove the dust cover from the tray. 2. Remove the stack of paper from the input tray. 3. Remove a ny jammed pape r visible in the input tray area. Use both hands to remove jammed paper to avoid tearing th e paper. 76 Ch[...]

4. Reload paper in the input tray. Make sure that the paper fits under the tabs and be low the maximum-height indica tors. 5. Rein stall the d ust cover on the tray. ENWW Clear jams from the input tray 77[...]

Clear jams in the output bin A Jam in output bin message displ ays on the product c ontrol panel. 1. If paper is visible in the output bin, grasp the leading edge with both hand s and slow ly remove it. 2. Open the rea r door to c heck for jammed p aper. 78 Chapter 8 Solve problems ENWW[...]

3. Remove a ny jammed pape r. Use both hands to pull out the paper to avoid tearing. 4. Close the rear door. ENWW Clear jams in the outpu t bin 79[...]

Clear jams in the doc ument feeder A Jam in the document feeder message displays on the product control panel. 1. If pap er is vi sible in the do cument feeder , grasp the leadin g edge with both hands and slowly remo ve it . 2. Lift the do cument f eeder input tra y. 3. Lift the jam- acces s cov er. 80 Chapter 8 Solve problems ENWW[...]

4. Remove a ny jammed pape r. Use both hands to pull out the paper to avoid tearing. 5. Close the jam-access cover. 6. Close the do cument- feeder inp ut tray. ENWW Clear jams in the document feede r 81[...]

Improve prin t quality ● Prin t from a diff erent s oftw are prog ram ● Set the paper-type setting for the print job ● Chec k th e to ner-c artri dge stat us ● Calibrate the product to align the colors ● Print a clea ning p age ● Perform additional prin t quality trouble shooting ● Inspect the toner ca rtridge for damage ● Check the[...]

Check the paper-type setting (Mac OS X) 1. Cli ck t he File menu, an d then click th e Print option. 2. In t he Pr inter menu , select the pr oduct. 3. By default, the print driver displa ys the Copies & Pages menu. Ope n the menus dr op-down list, and then click the Fini shing menu. 4. Select a type f rom th e Media-ty pe drop-down list. 5. Cl[...]

Calibrate the product to align the colors If the printed outp ut has colored s hadows, blurry graphics, or areas that have poor color, you might need to calibrate the prod uct to align the colors. Print the diagnostics page from the Repo rts menu on the con trol pane l to check the color ali gnment. If the bl ocks of colo r on that page a re not al[...]

4. Load pl ain letter or A4 paper w hen you are prompte d. 5. Touch the OK button to begin the cleaning pr ocess. The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the sa me orientation. Wa it until the proc ess is compl ete. Discard the p age that prints. Perform add itio[...]

● If do ts or streaks appear in onl y one of the groups, replace the toner cartridge that correlates with that group. ● If do ts appear in more than on e group, print a cleaning page. If this does n ot solve the p roblem, determine if the dots are a lways the same color; f or example, if ma genta dots appe ar in all five color bands . If the do[...]

Check the prod uct environmen t Verify that the product is operatin g within the environmental specificat ions listed in the p roduct Warranty and Le gal Gui de. Check the E conoMode setting s HP does n ot recommen d the full-ti me use of Econ oMode. If E conoMod e is used fu ll-time, the to ner supply might outlast the mechanical parts in the tone[...]

● Photo (sRGB) : The product interprets RGB color as if it were printed as a photogra ph using a digital mini lab . The pr oduct rend ers deep er, more satu rated colo rs differe ntly than with the Default (sRBG) theme. Use this th eme when pr inting photos . ● Photo (Adobe RGB 1998) : Use this theme wi th printing digita l photos that use the [...]

Improve copy and scan quality Check the sca nner glass for dirt and smudge s Over time, specks of deb ris might collec t on the scanner glass and wh ite plasti c backing, wh ich can aff ect performanc e. Use th e fol lowing proc edure to c lean the scanner . 1. Press the power button to turn the pro duct off, an d then discon nect the po wer cable [...]

Check the im age adjustment settings The followin g image adjustme nt settings are available : ● Lightness : Adjusts the lightness/da rkness setting. ● Con tra st : Adjusts the con trast betw een the lig htest and darkes t areas of the image. ● Sharpen : Adju sts clarity of text characters. ● Backg round Re moval : Adjusts the darkne ss of [...]

4. Use the arrow buttons to scroll through the options, and then press the OK button to select an option . 5. Press either th e Black Start Copy button or the Color Start Copy button to start copying. Touchscreen control panel 1. Load the doc ument on to the scanner glass. 2. From the Ho me screen on the produc t control pane l, touch the Copy butt[...]

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do no t use abras ives, acetone , benz ene, amm onia, e thyl alco hol, or carbon tetrachloride on any part of the product; these can damage the product. D o not plac e liquids directly on the gl ass or platen. They might seep and da mage the [...]

Improve fax im age quality ● Check the scanne r glass for dirt or smudges ● Check the send-fax resolution s etting ● Check the lightness/ darkness setting ● Chec k th e Error Corr ecti on se tting ● Check the Fit-to-Page setting ● Clea n the pic kup roller s and sepa ration pad in the do cument fe eder ● Send to a differ ent fax mach [...]

1. From the Ho me screen on the produc t control pane l, touch th e Setup b utton. 2. Select Fax Setup , and th en se lect Advanced Setup . 3. Select Lighte r/D arke r , and then adjust the se tting for your fax job. Check the E rror Correction se tting Usually, the product mo nitors the sign als on the te lephone line while it is sending or r ecei[...]

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do no t use abras ives, acetone , benz ene, amm onia, e thyl alco hol, or carbon tetrachloride on any part of the product; these can damage the product. D o not plac e liquids directly on the gl ass or platen. They might seep and da mage the [...]

Solve wired net work problems Check the fol lowing it ems to verify that the product is communicating wi th the network. B efore begi nning, print a co nfiguration p age from th e product c ontrol panel a nd locate the p roduct IP a ddress tha t is listed on this page. ● Poor physi cal connection ● The co mputer is u sing the in correct I P add[...]

a. Open a comma nd-line pr ompt on yo ur computer . For Window s, click Star t , click Run , type cmd , and then press Ente r . b. Type ping followed b y the IP address for your product. For Mac OS X, open the Networ k Utility, and the n supply the IP address i n the correc t field in the Ping pan e. c. If the window displays round-trip times, the [...]

Solve wireless network problems ● Wireless con nectivity checkl ist ● The product does not print after th e wirele ss confi gur ation co mpletes ● The produ ct does not print, a nd the compute r has a thir d-party firew all installed ● The wireless conn ection does not work after movin g the wireless router or product ● Cannot con nect mo[...]

The product d oes not print after th e wireless configuration completes 1. Make sure that the product is turned on and in the ready state. 2. Turn off a ny third -party fir ewalls on your compu ter. 3. Make sure that the wireless network is working correctly. 4. Make sure that your compu ter i s wor king corr ectly. If ne cess ary, r estar t th e c[...]

The wireless network is not functioning 1. Make sure tha t the netwo rk cable is no t connecte d. 2. To verify if the network has lost communicati on , try conn ecting other dev ices to the network. 3. Test networ k communication b y pinging the ne twork. a. Open a comma nd-line pr ompt on yo ur computer . For Window s, click Star t , click Run , t[...]

● Keep the wire less d evices a way from la rge metal o bjects, such as filing ca binets, and othe r electromagnetic dev ices, such as microw aves and cordless telephon es. These objects can disrupt radio signals . ● Keep the wire less d evices a way from la rge mason ry structu res and ot her build ing structu res. The se objects can a bsorb r[...]

Solve fax problems ● Chec k th e har dware set up ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off o r prints on two pages Check the hard ware se tup ● Several possib le fixes are av ailable. After each recommended ac tion, retry faxing to se e if the p roblem is resolved. ● For best results during fax problem solv ing, m[...]

5. Verify that the tel ephone servic e supports an alog fax. NOTE: HP products are designed s pecifically for use with analog pho ne services. ● If using ISDN or d igital PBX, cont act your service provider f or information abo ut configuring to an analo g fax line. ● If usin g a VoIP servi ce, chan ge the Fax Speed to Slow(V.2 9) from the c on[...]

Fax qualit y is poor Fax is blurry or ligh t. ● Increase fa x resolution when se nding faxes. Resolu tion does not affect received faxes. 1. From the Home sc reen on the prod uct co ntro l pa nel, touc h the S etup button. 2. Select Fax Setup , a nd th en se lect Ad vanced Setup . 3. Select Fax Resolution , and then select the correct setting. NO[...]

9 Parts, s upplies, and accessories ● Order parts, accessories, a nd supplies ● Customer self-repair parts ● Accessories Go to www.hp.co m/ support/ ljMFPM176se ries or www.hp.com/ support /ljMFPM1 77serie s for H P's all- inclusive help for you r product: ● Solve problems. ● Downl oad sof tware updates. ● Join support fo rums. ●[...]

Order parts, accessories, and supplies HP original toner cartri dges and paper www.hp.com/ go/s uresupply Order genuine HP parts or accessories www.hp.com/ buy/parts Order through s ervice or support providers Contact an HP-authorized service or support provider. Custome r self-repair parts The follow ing cus tomer self -repa ir parts ar e availa b[...]

Index A accessories ordering 10 6 part nu mbers 106 AirPrint 31 applicat ions downlo ading 51 Apps me nu 51 B bins, output loc atin g 4 C cartri dge replacing 62 checkli st wirele ss connecti vity 98 clean ing glass 89 paper pa th 84 color al ignment, calibrat ing 84 color options chang ing, Windows 87 color theme chang ing, Windows 87 control pan [...]

manual dupl ex Mac 27 Windows 20 memory included 2 multi ple pages per sheet pri nting (Mac ) 28 printing (Windows) 22 N network password, c hanging 56 password, se tting 56 network installation 50 networks installing the produc t 50 models s upporting 2 number of c opies, changin g 34 O on/off button, locating 4 online he lp, control panel 72 orde[...]

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