English dropdown-ico

HP (Hewlett-Packard) D2D4004 G1 manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of HP (Hewlett-Packard) D2D4004 G1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of HP (Hewlett-Packard) D2D4004 G1 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of HP (Hewlett-Packard) D2D4004 G1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of HP (Hewlett-Packard) D2D4004 G1 should contain:
- informations concerning technical data of HP (Hewlett-Packard) D2D4004 G1
- name of the manufacturer and a year of construction of the HP (Hewlett-Packard) D2D4004 G1 item
- rules of operation, control and maintenance of the HP (Hewlett-Packard) D2D4004 G1 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of HP (Hewlett-Packard) D2D4004 G1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of HP (Hewlett-Packard) D2D4004 G1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the HP (Hewlett-Packard) service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of HP (Hewlett-Packard) D2D4004 G1.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the HP (Hewlett-Packard) D2D4004 G1 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    HP S to r eOnce D2D Bac k up S y ste m r ac k models nl s er v i ce and maint enance gui de Abstract This gui de is intended for us ers who main tain the follo wing r ack -mounted models of the HP S toreOnce D2D Bac kup S ys tem: • HP D2D4 32 4 G2 ( 1 2–disk) • HP D2D4 3 1 2 G2 ( 1 2–disk) • HP D2D4 1 1 2 and HP D2D4 1 06 G2 ( 1 2–disk)[...]

  • Page 2

    © Cop yr ight 2009–20 1 2 Hew lett -P ac kar d Dev elopment Compan y , L .P . Conf idential com puter softwar e. V alid license fr om HP r equired f or posses sion, u se or copy ing. C onsistent w ith F AR 1 2 .2 1 1 and 1 2 .2 1 2 , Commer cial Compu ter Softwar e, C omputer So ft w are Doc umentation , and T echnical Data f or Commer ci al Ite[...]

  • Page 3

    C onte nts 1 Intr oduc tion............................................................................................... 5 P erformance be st pr actices......................................................................................................... 5 HP D2D and HP Pr oLi ant................................................................[...]

  • Page 4

    HP D2D4 3 2 4....................................................................................................................29 HP D2D4 3 1 2.....................................................................................................................29 P ar t numbe rs......................................................................[...]

  • Page 5

    1 Intr oducti on This is the S ervice and Main tenance Guide f or the follo w ing r ack -mount ed models of the HP D2D Back up S y stem: G2 models: • HP D2D4 3 2 4 G2 ( 1 2–disk) • HP D2D4 3 1 2 G2 ( 1 2–disk) • HP D2D4 1 1 2 and HP D2D4 1 06 G2 ( 1 2–disk) • HP D2D2 5 0 2 and HP D2D25 0 4 G2 (4–disk) G1 models: • HP D2D4 1 1 2 ( [...]

  • Page 6

    NO TE: The s oftwar e and, in s ome cases , the BIOS ar e unique t o the HP D2D Back up S ys tem; it does not u se the same softw are (no r , in some cases , BIOS) as the Pr oL iant s er v er . The re ar e a number o f wa ys o f accessing the Pr oLi ant doc umentation o n the HP web . A qui ck method is to: 1 . Go to http://www .hp.co m/support/man[...]

  • Page 7

    Using the Pr oL ian t Guide w ith HP D2D4 3 2 4 G2 models When u sing the HP ProL iant DL3 7 0 G6 guide , be a war e of the f ollow ing HP D2D-spec if ic info rmation: • The CP U is Inte l Xeon W5 6 80 (K it part number 6 0 1 3 1 5-B2 1 include s Heatsink) – there ar e two per s y stem . • The HP D2D ha s 1 2 re mov able har d disks. T he 1 2[...]

  • Page 8

    Using the Pr oL ian t Guide w ith HP D2D4 3 1 2 G2 models When u sing the HP ProL iant DL3 7 0 G6 guide , be a war e of the f ollow ing HP D2D-spec if ic info rmation: • The CP U is Inte l Xeon W5 58 0 (Kit part numbe r 4 9 5 9 2 8-B2 1 includes Heatsink) – ther e ar e two per s y stem . • The HP D2D ha s 1 2 re mov able har d disks. T he 1 2[...]

  • Page 9

    Using the Pr oL ian t Guide w ith HP D2D4 1 06/4 1 1 2 G2 models When u sing the HP ProL iant DL1 80se G6 guide , be a war e of the fo llow ing HP D2D-spec if ic info rmation: • The CP U is Inte l Xeon X5 5 50 (S pare P/N 4 900 7 0 -00 1 ) – ther e ar e t w o per s y stem • The HP D2D ha s 1 2 re mov able har d disks. T he 1 2th disk is an on[...]

  • Page 10

    • HP D2D2 5 0 2 Back up S y stem: T he confi gurati on of the s ys tem memory is 2 4 GB ( 3 x 8 GB DIMMs) for the HP D2D2 5 0 2 Back up S y stem . HP D2D2 5 04 Bac kup S y ste m: The conf igur ation of the s y stem memo r y is 3 2 GB (4 x 8 GB DIMMs) . The part numbe r for eac h 8 GB DIMM is 5006 6 2 -B2 1 . • The HP D2D is su pplied w ith an H[...]

  • Page 11

    • The HP D2D is su pplied w ith an HP Smar t A rr ay P800 con trolle r (w ith 5 1 2 MB and t w o BB W Cs) pr e -installed in one o f the full-hei ght PCI-e slo ts. F or mor e inf ormatio n about this car d, sear ch o n http://w ww .hp.com/su pport/manuals . P art numbe rs ar e as follo w s: ◦ P800 car d: 3 9 8 64 7–00 1 ◦ 5 1 2 MB memory: 3[...]

  • Page 12

    • The HP D2D is su pplied w ith an HP Smar t A rr ay P400 co ntro ller (w ith 5 1 2 MB and BB WC) pr e -installed in one o f the full-hei ght PCI-e slo ts. F or mor e inf ormatio n about this car d, s earc h on http://www .hp .com/support/manuals . P ar t n umbers ar e as fo llow s: ◦ P400 car d: 44 1 8 2 3–00 1 ◦ 5 1 2 MB memory: 4 05 8 3 [...]

  • Page 13

    • The co nfigur ati on of the s yst em memory is 8 GB (4 x 2 GB DIMM S PC2 -6400). The part number f or each 2 GB DIMM is 4 9 9 2 7 6 -06 1 . • The HP D2D is su pplied w ith an HP Smar t A rr ay P400 co ntro ller (w ith 5 1 2 MB and BB WC) pr e -installed . F or mor e infor mation abou t this card , sear ch on h t tp://www .hp .com/support/ man[...]

  • Page 14

    Using the Pr oL ian t Guide w ith HP D2D2 5 04 G1 mode ls When u sing the HP ProL iant DL1 6 5 G5 guide , be aw are o f the follo w ing HP D2D-spec ifi c info rmation: • The AMD Opt ero n 2 3 84 2 .7GHz ( 7 5W) , part number 4 9 5 6 43-00 5, is the only pr oces sor that is supported . • The HP D2D ha s four r emo vable har d disks. • The re i[...]

  • Page 15

    2 T he f lash memory module Ov ervi e w The f lash memory module is r equir ed to boot up the HP D2D Bac kup S y ste m. • W ith HP D2D43 2 4/4 3 1 2 Back up S y stems , this consists of a U SB flash s tick that plug s into the s ys tem board . • W ith all other HP D2D Back up S y stems , this consists of a U SB flash s tic k and cable. • The [...]

  • Page 16

    4. Be sur e to update the HP D2D so ft w are t o the latest v ersi on. T his is done fr om the W eb Management In terface (Settings/S oftwar e page) , as de scr ibed in the HP Stor eOnce D2D Back up S y stem U ser Guide . IMPORT ANT: If y our r eplacement f lash stic k is at a low er r ev isi on than the one it replace s, y ou may e xper ience a me[...]

  • Page 17

    Figur e 1 0 HP D2D250 2 and HP D2D2 504 G2 Series flash memory module location o f the memory module and USB connector 1 sc re w and brac ket sec ur ing USB cable connect or (not HP D2D4 3 2 4/4 3 1 2) 2 cable and connect or to the motherboar d (not HP D2D4 3 2 4/4 3 1 2) 3 R eplac ing the memory module , G1 HP D2D Back u p S y ste ms NO TE: It is [...]

  • Page 18

    Figur e 1 1 HP D2D 4 1 1 2, HP D2D4004 or HP D2D400 9 G1 flash memor y module Figur e 1 2 HP D2D2500 G1 Ser ies flash memor y module cable and USB co nnector to the memory module 1 sc re w and brac ket sec uring U SB cable connector 2 cable and connect or to the motherboar d 3 flash memo r y module 4 1 8 The fla sh memory module[...]

  • Page 19

    3 R eplac ing the s y st em mother boar d F or all pr oducts , G1 and G2 , r efer t o the appropr iat e Maintenance and Serv er Guide fo r detailed instr uctions o n replac ing the mother board . This c hapter de scr ibes the f ollow ing tasks that ar e spec if ic to HP D2D Back up S y stems: • Set the J2 7 jumper on HP D2D4 1 06/4 1 1 2 G2 and H[...]

  • Page 20

    becaus e it has an integr al P4 1 0i card . If yo u do not , the sy stem w ill e xperi ence one of the f ollow ing s ympt oms : • V ery slo w pr oduct perfo rmance (R unning as RAID5 access to the disks, if the ar ra y s had not failed the mselv es) • R efus al to cr eate the stor age (if the st orage ar ra y s hav e failed and need to be r ebu[...]

  • Page 21

    T able 3 J2 7 jumper settings D2D Backup S ystem HP D2D4 1 06/4 1 1 2 G2: Remo ve all j umpers HP D2D2 50 2/2 50 4 G2: Jumper sho uld be set on pins 1 and 2 A f t er r eplac ing the mother boar d G2 pr oducts F or all G2 pr oducts y ou mus t: 1 . Install the late st BIOS r e visi on fr om the r elev ant pr oduct sit e. A ll BIOS r ev isio ns can be[...]

  • Page 22

    T able 5 BIOS IDs for G2 products (continued) 5 9 6 1 4 2 -B2 1 D2D2 50 4i G2 5 9 5 2 4 9-B2 1 D2D4 1 06i G2 5 9 5 88 2 -B2 1 D2D4 1 06fc G2 5 9 5 2 48-B2 1 D2D4 1 1 2 G2 5 8 1 9 7 1 -B2 1 D2D4 3 1 2 G2 6 35 2 3 6 -B2 1 D2D4 3 2 4 G2 5 . Exit RB SU and add the iL O2 license . a. L og on to the iL O2 G UI. b. S elect the Administr ation T ab . c. Se[...]

  • Page 23

    4 Battery/F lash Bac k ed W r ite Cac he (BB W C or FB W C) module f ailur es P art number s P ar t numbe rs for a r eplacemen t cache modules ar e as f ollow s: • G1 pr oducts: BB W C = 3 9 8 648–00 1 • G2 pr oducts apart fr om HP D2D4 3 2 4: BB W C = 46 2 9 7 6–00 1 • HP D2D4 3 2 4 G2: FB W C = 5 3 4 5 6 2 -B2 1 If r eplacing this modul[...]

  • Page 24

    Figur e 1 5 Example HP D2D4 3 1 2 Stor ag e—RAID page showing battery failure HP D2D400 4 ,/400 9 and D2D2 5 0 2/3/4 G1 and G2 The s tatus of the battery is r eported on the Summary and Status-RAID pages of the W eb Management Interf ace. Figur e 1 6 Summary pag e sho wing a failed RAID bat tery Figur e 1 7 R AID page showing a f ailed R AID batt[...]

  • Page 25

    Figur e 1 8 FBW C module LEDs HP D2D4 3 1 2 The re ar e thr ee BB WC batte rie s, one f or each Smart Ar ra y contr oller (P4 1 0i and tw o P4 1 1 contr oller s) , and the y are located in the h older in the center o f the HP D2D43 1 2 Back up S y stem . See the HP Smart Arr a y Contr oller s for HP Pr oL iant Serv ers Us er Guide fo r more inf orm[...]

  • Page 26

    Figur e 20 BBW C battery and P2 1 2 card, HP D2D4 1 06/4 1 1 2 G2 HP D2D2 5 0 2/2 5 04 G2 The P2 1 2 card ha s one BB W C. Figur e 2 1 BBW C batter y and P2 1 2 card, HP D2D2 50 2/25 04 G2 HP D2D400 4/400 9 and HP D2D2 50 2/3/4 G1 The P4 00 car d has one BB W C. 2 6 Battery/Fla sh Back ed W rite C ache (BB WC or FB W C) module failur es[...]

  • Page 27

    Figur e 22 BB WC battery and P400 card BB WC 1 cable that connects the BB W C to the P400 con troller 2 HP D2D4 1 1 2 G1 The P8 00 R AID contr olle r is fitted w ith two batter ies . The tw o BB WC s are ali gned as a single unit in the battery clip . IMPORT ANT: R ef er to the HP Smart Arr ay s f or HP ProL ian t Servers U ser Guide f or the lates[...]

  • Page 28

    Figur e 24 L ocation of LEDS on the BBW C NO TE: F or a detailed des cr iption of the LEDs , r efer to the “HP Smart Ar r ay s for HP Pr oL iant Serve rs use r guide ” . 3 . F ollo w the instru ctions in the “HP Smart Ar ra ys f or HP Pr oL iant Serv ers use r guide ” to r emov e and dispos e of the old battery and to replace it w ith the n[...]

  • Page 29

    5 T he HP Smar tA rr a y P4 1 0i and P8 1 2/P4 1 1 R AID contr oller s and HP S A S e xpander car d (HP D2D4 3 2 4 and 4 3 1 2) Ov ervi e w HP D2D4 3 2 4 The HP D2D4 3 2 4 has f our R AID contr oller s. • The P4 1 0i R AID contr oller is in tegral t o the D L3 7 0G6 motherboar d and is used to con trol the 1 2 hard disk dr iv es int ernal to the [...]

  • Page 30

    Figur e 2 6 HP D2D43 1 2, location of the P4 1 1 controller and HP SA S expander card 3 HP S AS e xpander card 1 and 2 P4 1 1 R AID contr ollers W ARNING! T o r educe the r isk of perso nal injury or damage to the equipment , consult the saf ety info rmation and u ser doc umentati on pro v ided w ith the server and RAID contr oller s befor e attemp[...]

  • Page 31

    The units ar e shipped w ith paper cop ies of the S AAP li cense . If you n o longer hav e this licens e and the boar d is still w orking , make a n ote of the li cense bef ore y ou r eplace the mother board . If it is not w orking , contac t HP Support . 1 . Reboot the s y stem . 2. Dur ing the PO S T sc ree n, w hen adv ised , hit any k e y to se[...]

  • Page 32

    5 . Install the S AAP li cense . a . R eboot the s ys tem. b . Dur ing the P OS T sc r een, w hen adv ised , hit an y ke y to see f urther messages . c. Enter the Smart Ar ra y P OS T OR CA utility by pr essing [F8] w hen details f or the P4 1 1 car d ar e display ed dur ing the PO S T messages . d . Select the Manage Licenses option in the Smart A[...]

  • Page 33

    Figur e 2 7 Cabling show ing th e S AS e xpander card Figur e 28 Cabling sho wing the backplan es HP S AS e xpander card (HP D2D4 3 2 4 and D2D4 3 1 2) 3 3[...]

  • Page 34

    6 T he HP Smar tA rr a y P2 1 2 R AID contr oller (HP D2D2 5 0 2 G2 , 2 5 04 G2 , 4 1 06 G2 , 4 1 1 2 G2) Ov ervi e w The f ollo w ing G2 HP D2D Back up S ys tems use the HP SmartAr ra y P2 1 2 RAI D con trolle r fitted w ith 5 1 2 MB RAM and BBW C (battery back ed w rite cac he) . • HP D2D2 5 0 2 G2 • HP D2D2 5 04 G2 • HP D2D4 1 06 G2 • HP[...]

  • Page 35

    P2 1 2 car d failur es ar e likel y to occ ur only dur ing po wer do w n or po wer up . F ailur e means that the P2 1 2 car d is unable to mount the RAID arr ay . St atus message s on the W eb Managemen t Interf ace will ad v ise that: • Summary page: RAID catastrophically failed • Sto rage—RAID page (HP D2D4 1 06/4 1 1 2) : RAID device is no[...]

  • Page 36

    Figur e 3 1 Inser ting a P2 1 2 card into an HP D2D4 1 06/4 1 1 2 Figur e 3 2 Inser ting a P2 1 2 card into an HP D2D2 50 2/25 04 3 . R econnect the car d to the ex isting BB W C cable . (If pr efer r ed, r eplace the BB W C cable with the one suppli ed with the r eplacement car d .) 4. Chec k that the P2 1 2 contr oller is seated pr oper ly and th[...]

  • Page 37

    7 T he HP Smar tA rr a y P4 00 R AID contr oller (D2D4 004/4 00 9/2 5 00 G1 ) Ov ervi e w The f ollo w ing HP D2D Back up S ys tems use the HP SmartAr ra y P400 RAID contr oller f it ted w ith 5 1 2 MB RAM and one BB WC (battery back ed w rite cac he) . • HP St oreOnce D2D4 004 and D2D4 009 G1 • HP Sto reOnce D2D2 5 00 ser ies (HP D2D2 5 0 2/3/[...]

  • Page 38

    P4 00 contr oller f ailur e Identify ing a P400 car d f ailur e P400 car d failur es ar e lik ely to occ ur onl y during po w er do wn or po w er up . F ailure means that the P400 car d is unable to moun t the R AID arr a y . St atus mess ages on the W eb Manageme nt Interf ace will ad v ise that: • Summary page: RAID catastrophically failed • [...]

  • Page 39

    Figur e 36 Inserting a P400 card 4. R econnect the car d to the ex isting BB W C cable . Do not us e the cable supplied w ith the r eplacement car d. It is no t long enough to connec t to the BB W C. 5 . R eplace the PCI cage and co ver , as descr ibed in the appr opr iate HP Pr oLi ant Maintenance and Serv ice guide , and po we r on the HP D2D Bac[...]

  • Page 40

    8 T he HP Smar tA rr a y P800 R AID contr oller (HP D2D4 1 1 2 G1 onl y) Ov ervi e w The HP S tor eOnce D2D4 1 1 2 G1 Back up S y stem u ses the HP SmartArr ay P8 00 R AID contr oller f it ted w ith 5 1 2 MB R AM and tw o BB WC s (batter y bac ked w r ite cache). IMPORT ANT: T he HP D2D400 4, 400 9 and 2 5 00 Seri es G1 Back up S y stems u se the H[...]

  • Page 41

    R eplac ing the HP Smart Arr a y P800 co ntr oller F or detailed ins tructi ons on r eplacing the P8 00 contr oller , r efer t o “HP Smar t Ar r ay s for HP Pr oL iant Serve rs Use r Guide ” . The r eplacement P8 00 contr oller is supplied w ithou t the BBW C batter ies . The BB W Cs m ust be r emov ed fr om the f ailed board and ins talled on [...]

  • Page 42

    Suppo r t and other r eso ur ces R elated doc umen tation In addition to this guide , the fo llow ing doc uments pr ov ide r elated inf ormati on: • ‘Start her e' pos ter fo r an ov ervie w of the HP D2D (a vaila ble in English, F r ench , German and Japanes e) • HP D2D Back up S y stem u ser guide • HP D2D Back up S y stem concepts gu[...]

  • Page 43

    HP tec hnical su pport F or w orld wi de techni cal support info rmation , see the HP suppo r t w ebsite: http://www .hp .com/support Bef or e contacting HP , collect the f ollo wing inf ormati on: • Pr oduct model names and n umbers • T ec hnical support r egistr ation n umber (if applicable) • Pr oduct ser ial n umbers • Err or mes sages [...]