HP (Hewlett-Packard) DL120 manual

HP Pr oL iant DL 1 20 G6 Serv er Maintenance and S er v ice Gui de Part number 579573-003 Third edition March 2 010[...]

Legal notices © Copyright 2009, 2010 Hewlett-Packard Development Comp any, L.P. The information contained herein is subject to change without notice. The onl y warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothin g herein should be construed as constituting an addi[...]

Contents 3 Contents Customer Se lf Repair ........................................................................................................... ................... 5 Parts only warr anty service .................................................................................................... .................... 5 Illustrated par ts catalo[...]

Contents 4 Setup Utilit y menus ............................................................................................................ ................ 89 BIOS splash screen ............................................................................................................. ............ 109 Recording custom Setup values .............[...]

Customer Self Repair 5 C ust omer Self R epair HP products are designed with many Customer Se lf Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If duri ng the diagnosis period HP (or HP service providers or service pa rtners) iden tifies that the repair can be accomplished by [...]

Customer Self Repair 6 Répar ati on par le c lie nt (C SR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le re mplacement des pièces défectueuses. Si pendant la période de diagnost ic, HP (ou ses partenaires ou main teneu rs agré[...]

Customer Self Repair 7 R ipar azi one da par te del c lie nte Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con nu merosi componenti che possono essere riparati direttamente dal cliente (CSR , Customer Self Repair). Se in fase di diagnostica HP (o un[...]

Customer Self Repair 8 C ust omer Self R epair HP Produkte enthalten viele CSR-Te ile (Customer Self Repair), um Re paraturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Ba uteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose fe ststellt, dass das Produkt mith ilfe eines CSR-Teils repariert werden ka[...]

Customer Self Repair 9 R epar ac io nes del pr op i o c l i ent e Los productos de HP incluyen muchos componen tes que el propio usua rio puede reemplazar ( Customer Self Repair , CSR) para minimizar el tiempo de re paración y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diag[...]

Customer Self Repair 10 componentes, tendrá que hacerse cargo de los gast os de desplazamiento y de mano de obra de dicho servicio.[...]

Customer Self Repair 11 C ust omer Self R epair Veel onderdelen in HP producten zijn door de klan t zelf te repareren, waard oor de reparatieduur tot een minimum beperkt kan blijven en de flexibilit eit in het vervangen van defect e o nderdelen groter is. Deze onderdelen worden CSR- onderdelen (Customer Self Repair) g enoemd. Als HP (of een HP Serv[...]

Customer Self Repair 12 R epar o fe ito pelo c lien te Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexib ilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornec edores/parceiros de serviço da HP) con[...]

Customer Self Repair 13[...]

Customer Self Repair 14[...]

Customer Self Repair 15[...]

Customer Self Repair 16[...]

Illustrated parts catalog 17 Illus tr ated par ts catalog Mec hani cal com ponen ts[...]

Illustrated parts catalog 18 Item Description Spare part nu mber Customer self repair (see page 5 ) 1 Rail mounting kit 573091-001 Mandatory 1 2 Top cover 507262-001 Mandatory 1 3 HDD cage 532114-001 Mandatory 1 Miscellaneous 4 ODD bracket 532475-001 Mandatory 1 5 HDD blank 511816-001 Mandatory 1 6 Non-hot-plug HDD carrier 585183-001 Mandatory 1 7 [...]

Illustrated parts catalog 19 1 Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt w erden müssen. Wenn Sie diese Teile von HP ers etzen lassen, werden Ihnen die Versand- und Arbeit skosten für diesen Service berechne t. 2 No: Kein—Einige Teile sind nicht für C ustomer Se lf Repair ausgelegt. Um den Garantiean[...]

Illustrated parts catalog 20[...]

Illustrated parts catalog 21 Sy s t e m c o m p o n e n t s[...]

Illustrated parts catalog 22 Item Description Spare part nu mber Customer self repair 1 SAS controller board 462594-001 Mandatory 1 2 Full-height/full-length PCI Express x16 riser board 511808-001 Mand atory 1 3 Half-length/low-profile PCI Express x16 riser board 511809-001 Mand atory 1 4 BBWC (Battery Back Write C ache) cable 488137-001 Mandatory [...]

Illustrated parts catalog 23 Item Description Spare part nu mber Customer self repair b) SATA DVD-RW drive 481431-001 14 160-GB non-hot-plug SAT A hard drive 483096-001 15 System fan 519711-001 Mand atory 1 System drive cables Mandatory 1 16 SAS HDD cable 580751-001 17 SAS LED cable 576926-001 SAS HDD cable, 750 mm 513933-001 18 SATA HDD cable, 250[...]

Illustrated parts catalog 24 2 No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP rich iede che queste parti siano sostit uite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti. 1 Mandatory: Zwingend?[...]

Illustrated parts catalog 25 1 Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sust itución de estos com ponentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 No: No—Algunos componentes no están diseñados [...]

Illustrated parts catalog 26[...]

Illustrated parts catalog 27 HP con tac t inf or mati on For the name of the nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • In other locations, refer to the HP website at www.hp.com . For HP technical support: • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836). Thi[...]

Removal and replacement procedures 28 R emo v al and r eplacement pr ocedur e s Re q u i re d t o o l s In performing any hardware configuration procedure you may need the following tools: • T10/T15 wrench (secured on the rear panel) • Phillips screwdriver (for OD D replacement) The following references and soft ware to ols may also be used: ?[...]

Removal and replacement procedures 29 S y mbol s on equip ment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of haz a rdous energy circuits or electric sh ock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury [...]

Removal and replacement procedures 30 Electr o stati c disc har ge info r mati on An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following preca utions: • Transport products i[...]

Removal and replacement procedures 31 P ost-installati on pr ocedur e 1. Perform the steps below after install ing or removing a server component. 2. Be sure all components are installed according to the described step-by-step instr uctions. 3. Check to make sure you have not left loose tools or parts inside the server. 4. Reinstall any expansion b[...]

Removal and replacement procedures 32 4. Disconnect the AC power cord from the AC outlet and then from the server. 5. Check that the power LED indicator is turned off and that the fan noise has stopped. 6. Disconnect all external periph eral devices from the server. Ca ble manageme nt Always follow good cable management prac tices when working insi[...]

Removal and replacement procedures 33 To p c o v e r You must remove the top cover before you can remo ve or replace a non--hot-plug server component. To remove the top cover: 1. Power down the server. 2. Remove the server from the rack. 3. Remove the top cover. a. Remove the top cover lock screw ( 1 ). b. Press the release indentatio n on the top [...]

Removal and replacement procedures 34 Dr i v e ba y conf igur ati on The server supports five drive bays—four drive bays for 3.5-inch hot-plug or non-hot-plug SATA and SAS hard disk drives (HDD) and one drive bay for a slim-type 9.5 mm SATA optical disc drive (ODD). The type and capacity of drives vary based on the serv er model. Go to the HP web[...]

Removal and replacement procedures 35 S y stem dr i v e cable management The figures in this section ill ustrate the system dr ives' data and power cable connections. Observe the proper cable management guidelines described on page 32 when routing the ca bles. For a clearer view of the ca ble connectors located on the system board, refer to th[...]

Removal and replacement procedures 36 Hot-plug SAS HDD data cable management Item Description 1 – 4 SAS HDD cable 5 SATA ODD cable 6 SAS LED cable 7 BBWC cable 8 Internal USB cable (optional) 9 HDD backplane I2C c able 10 HDD backplane SGPIO cable[...]

Removal and replacement procedures 37 Hot-plug HDD power cable management Item PSU cable label 400W power supply 500W power supply 1 P2 PWRC N2 on the system board — 4 P2 — 4-pin power extension cable 2 P1 PW RCN1 on the system board — 3 P1 — 24-pin power extension cab le P4 HDD backplane board — 5 P7 — HDD backplane board P3 Optica l d[...]

Removal and replacement procedures 38 Non-hot-plug HDD power cable management Item PSU cable label 400W power supply 500W power supply 1 P2 PWRC N2 on the system board — 4 P2 — 4-pin power extension cable 2 P1 PW RCN1 on the system board — 3 P1 — 24-pin power extension cab le 5 P7 — System drives power extension cable P3 Optica l disc dri[...]

Removal and replacement procedures 39 Hot -plug bac kplane boar d If you decide to switch from a no n-hot-plug hard drive configuration to a hot-plug one, you need to install the hot-plug backplane board. Observe the proper cable management guidelines described on page 32 when routing the hot-plug backplane board cables. To install the hot-plug bac[...]

Removal and replacement procedures 40 6. Connect the necessary cables to the hot-plug backplane board. a. Connect the hard drive cables to the backplane board ( 1 ). b. Connect the backplane board power cable ( 2 ). c. Connect the SATA ODD cable to the optical drive ( 3 ). d. Connect the 12C and SGPIO cables to the backplane board ( 4 ). e. Route t[...]

Removal and replacement procedures 41 Har d d r i v es Hard drives installed in the server are labeled as HDD 1 to HDD 4, from left to right, when viewed from the front of the server. The low form factor (LFF) drive bays can accommodat e 3.5-inch hot-plug or non-hot-plug SATA and SAS drives. The type and capacity of drives vary based on the server [...]

Removal and replacement procedures 42 To install a hot-plug hard dri ve: 1. Remove the HDD blank. a. Press the HDD blank release buttons ( 1 ). b. Remove the HDD blank from the drive bay ( 2 ). 2. Remove the new hard drive from its protective packaging. 3. Install the new hot-plug hard drive. a. Slide the hard drive assembly into the drive bay unti[...]

Removal and replacement procedures 43 To install a non-hot-plug hard drive: 1. Remove the top cover. 2. Remove the HDD carrier fro m the bay you want to inst all the new drive into. a. Remove the screw that secures the HDD carrier ( 1 ). b. Push the HDD carrier towards the front of the chassis, and then slide it out of the drive bay ( 2 ). 3. Remov[...]

Removal and replacement procedures 44 5. Install the new hard drive assembly in the chassis. a. Slide the hard drive assembly into the drive bay ( 1 ). b. Secure the drive carrier with one screw ( 2 ). 6. Connect the signal and power cables to the drive SATA hard drive a. Connect the appropriate SATA signal cab le to the new hard drive ( 1 ). b. Co[...]

Removal and replacement procedures 45[...]

Removal and replacement procedures 46 SAS hard drive a. Connect the appropriate SAS signal cable to the new hard drive ( 1 ). b. Connect the appropriate power cable to the SAS signal cable ( 2 ). 7. Perform the post-installation procedure. Opti cal disc dr i ve The server has a default slim -type 9.5 mm SATA opti cal disc drive. You can choose to r[...]

Removal and replacement procedures 47 To replace the default optical disc dri ve: 1. Remove the top cover. 2. Remove the default optical disc drive. a. Disconnect the SATA ODD cable from the drive ( 1 ). b. Remove the two screws that secure th e drive to the chassis ( 2 ). Reuse these screws wh en you install the new ODD. c. Push the drive towards [...]

Removal and replacement procedures 48 c. Place the default optical disc drive on a static-d issipating work surface or inside an anti-static bag. 4. Remove the new optical disc drive from its protective packaging. 5. Attach the ODD bracket to the new optical disc drive. a. Align the screw holes on the bracket with th ose located on the rear of the [...]

Removal and replacement procedures 49 7. Perform the post-installation procedure. F lash-bac k ed w r ite cac he pr ocedur es Two types of procedur es are provided for the FBWC option: • Removal and replacement of failed components: • Removing the cach e module • Removing the capacitor pack • Recovery of cached data from a failed server CAU[...]

Removal and replacement procedures 50 4. Extend the server from the rack. 5. Remove the access panel. 6. If the existing cache module is connected to a capacitor pack, observe the FBWC module LEDs: • If the amber LED is flashing, dat a is trapped in the cache. Restore system power, and restart this procedure from step 1. • If the amber LED is n[...]

Removal and replacement procedures 51 CAUTION: Do not use this controller with cache modules designed for other controller models, because the cont roller can malfunction an d you can lose data. Also, do not transfer this cache module to a different contro ller module, because you can lose data. 1. Back up all data. 2. Close all applications. 3. Po[...]

Removal and replacement procedures 52 9. Install the capacitor pa ck. 10. Route the cable. 11. Install the access panel. 12. Install the server into the rack. 13. Power up the server . F lash-bac k ed w r ite cac he capac itor pac k To remove the component: 1. Back up all data. 2. Close all applications. 3. Power down the server. CAUTION: In system[...]

Removal and replacement procedures 53 6. If the capacitor pack is connected to the cach e module, disconnect the capacitor pack c able from the connector on the top of the cache module. 7. Disconnect the capacitor pack from the air baffle. To replace the component, reverse the r emoval procedure.[...]

Removal and replacement procedures 54 S y st em boar d conf igur ati on Refer to the following sections for in structions abo u t how to remove or replace the processor, the memory modules, the expansion cards, and the sy stem battery. Proced ure for installing the SAS controller board option kit is also provided. Pr ocess or The Intel LGA 1156 pro[...]

Removal and replacement procedures 55 Processor installation WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool be fore touching them. CAUTION: To prevent the heat sink from tilting to on e side during installation/removal procedures, observe a diagonally opposite pattern (an “X” pa t[...]

Removal and replacement procedures 56 4. Remove the heat sink. a. Use the T10/T15 wrench to loos en the five spring-loaded screws a few threads out, observing a diagonally opposite pattern, and then loosen them completely to release the heat sink from the processor base ( 1 ). You may want to rotate the heat sink a few de grees clockwise and counte[...]

Removal and replacement procedures 57 3. Gently lift the processor out of its socket. 4. Place the default processor on a static-dissipatin g work surface or inside an anti-static bag. To apply thermal compound: Perform the procedure below only if you will be using the same heat sink as before. If you are using a new one, there is no need to apply [...]

Removal and replacement procedures 58 2. Apply 0.5 gram (0.25 ml) of the thermal compound evenly onto the top of the processor. The figure below shows the correct pattern of applying the thermal compound. To install the new processor: 1. With the load lever and the retention plate still disengaged, align the processo r with the socket and install t[...]

Removal and replacement procedures 59 To install the heat sink: CAUTION: To prevent overheating or a possible system crash, use only a heat sink specified for your ProLiant server. 1. If you are using a new heat sink, remove the co ver protecting the preapplied thermal compound. Be careful not to touch or scratch the thermal compound. 2. Install th[...]

Removal and replacement procedures 60 Memory The system has six DIMM slots that suppo rt bo th unbu ffered and registered DIMM (UDIMM and RDIMM) with ECC support. The DIMM slots are divide d into two channels of three DIMM slots each. Memory installation guidelines Observe the following important guidelines wh en installing memory modules: • Use [...]

Removal and replacement procedures 61 To install a memory module: 1. Perform the pre-installation proced ure. 2. Remove the air baffle. 3. Locate an empty DIMM slot on the system board. 4. If necessary, open the holding clips of th e selected DIMM slot. 5. Remove the memory module from its protecti ve packaging, handling it by the edges. 6. Install[...]

Removal and replacement procedures 62 Expansion boar d System board PCI expansion slots There are two PCI Express expansion slots on the system board. Item Slot code Slot type Interconnect Function 1 PCIE2 PCI Express x8 x4 Supports a half-length/low-profile riser board 2 PCIE1 PCI Express x16 x16 Supports a full-length/full-height riser board NOTE[...]

Removal and replacement procedures 63 PCI cage The two PCI Express riser boards attached to the PCI cage convert the functionality of the system board expansion slots to a pair of slots positioned at a 90 ° angle from the system board. Item Description 1 Half-length/low-profile PCI Express x16 riser board (x4 speed) 2 Full-length/full-height PCI E[...]

Removal and replacement procedures 64 To remove the PCI cage: 1. Perform the pre-installation proced ure. 2. Disconnect all cables connected to an existing expansion board. 3. Remove the PCI cage. a. Remove the four PCI cage screws: one near th e system fan 4, one near the half-length/ low-profile riser board, and two on the rear panel ( 1 ). b. Re[...]

Removal and replacement procedures 65 3. Perform the post-installation procedure. Installing an expansion boar d Expansion board installation guidelines The system supports up to two expansion boards at a time. Use only HP supported expansion boards of the following types: • Full-length/full-heig ht PCI Express x16 expansion board • Half-length[...]

Removal and replacement procedures 66 4. Remove the expansion board from its protective packaging, handling it by the edges. 5. Some expansion boards can only be installed in one slot but other boards can be configured to fit in either slot by replacing the default bracke t (attached to the board) with a different sized one. The different sized bra[...]

Removal and replacement procedures 67 8. Reinstall the PCI cage to the chassis 9. Connect the necessary cable(s) to the board. Refer to the documentation that came with the board. 10. Perform the post-installation procedure. SAS controller boar d option kit If you intend to change the hard drives from a SA TA to SAS configuration, install the SAS c[...]

Removal and replacement procedures 68 b. Remove the mounting screw from the slot ( 2 ). Use this screw to install the SAS controller board. 3. Install the SAS controller board. a. Slide the controller board into the slot ( 1 ). Make sure the board is properly seated in the slot. b. Secure the controller board with the one screw ( 2 ). 4. Place the [...]

Removal and replacement procedures 69 To install the SAS cache battery: 1. Connect the BBWC cable to the SAS cache battery. 2. Install the SAS cache battery. a. Mount the SAS cache battery on the chassis indentation located near the SAS controller board ( 1 ). b. Connect the BBWC cable to the SAS controller board ( 2 ). 3. Proceed to the next secti[...]

Removal and replacement procedures 70 To connect the SAS HDD and LED cables: 1. Connect the SAS HDD cable. a. Route the SAS HDD cable underneath the PCI cage and through the chassis opening beside the system fan 4 ( 1 ). b. Connect the SAS cable drive conn ectors, and then secure the cable lines usin g the front chassis cable ties ( 2 ). If you are[...]

Removal and replacement procedures 71 2. Connect the SAS LED cable. a. Connect the SAS LED cable to the SAS controller board ( 1 ). b. Connect the other end of the LED cable t o the CN11 connector on the system board ( 2 ). 3. Secure the PCI cage on the ch assis w ith the five screws. 4. Proceed to page 41 for instructions on ho w to install a SAS [...]

Removal and replacement procedures 72 S y stem batter y The server uses a nonvolatile memory that requires a battery to retain system information when power is removed. This 3-volt 220-mA h lithium coin cell RTC battery is located on the system board. If the server no longer automatically displays the correct date and time, the system battery that [...]

Removal and replacement procedures 73 To replace the system battery: 1. Perform the pre-installation proced ure. 2. Locate the system battery. 3. Remove the old system battery. IMPORTANT: Do not overbend the battery latch wh en replacing the battery. For proper operation, the latch must retain contact with the battery a. Disengage the battery latch[...]

Removal and replacement procedures 74 5. Insert the new battery, with the positive polarity (+ side) facing the latch, in the socket. Make sure the battery is seated completely. 6. Perform the post-installation procedure.[...]

Removal and replacement procedures 75 Sy s t e m f a n The server has three system fans located on the chas sis’ center wall. The figure below identifie s the system fans by their device number and shows their corresponding cable connections. Number Description System board connector 1 Processor fan 1 FAN1 2 Processor fan 2 FAN2 3 Processor fan 3[...]

Removal and replacement procedures 76 3. Remove the defective syst em fan: a. Disconnect the fan cable from its system board conne ctor ( 1 ). b. Remove the fan from its cag e to release the fan cable ( 2 ). c. Release the fan cable from th e fan cage to completely remove the fan from the chassis ( 3 ). 4. Remove the new system fan from its protect[...]

Removal and replacement procedures 77 P o w er su ppl y unit Located on the right rear side of the server is a single standard autoranging 400W PSU with PFC (power factor correct ion) function. You can replace this default PSU with a 500W model. The 500W n on-hot-plug PSU option kit includes the following: • 500W power supply • Power supply bra[...]

Removal and replacement procedures 78 P S U r eplacement w arning s Observe the following rem inders to reduce the risk of personal injury from electri c shock hazards and/or damage to the equipment • Installation of the power supply unit should be referred to individuals who are qualified to service server systems and are trained to deal with eq[...]

Removal and replacement procedures 79 4. Remove the PSU bracket. a. Remove the six screws from the PSU bracket ( 1 ). b. Detach the PSU bracket from the chassis ( 2 ). 5. Remove the 400W power supply unit. a. Remove the two PSU scre ws from underneath the chassis ( 1 ). b. Remove the PSU screws from th e right side of the chassis ( 2 ). c. Remove t[...]

Removal and replacement procedures 80 6. Remove the new 500W power supply unit from its protective packaging. 7. Install the 500W power supply unit. a. Insert the two tabs located on the left side of the power supply underneath the system board. After that make sure the PSU screw holes are aligned with those on the chassis ( 1 ). b. Insert the one [...]

Removal and replacement procedures 81 a. Attach the PSU bracket to the chassis. Make su re the two bracket tabs are properly fitted on top of the power supply. b. Secure the PSU bracket with the six screws.[...]

Removal and replacement procedures 82 9. Connect the PSU cables. IMPORTANT: Check the PSU cable label (marked on the cable connector) before connecting them. See page 37 for information on proper PSU cable connections. a. Connect the 24-pin and the 4-pin power extens ion cables to the PSU ATX power cables ( 1 ) b. Route the ATX power cables between[...]

Diagnostics tools 83 Di agno sti cs t ools Tr o u b l e s h o o t i n g r e s o u r c e s NOTE: For common troubleshooting procedur es, the te rm "server" is used to mean servers and server blades. The HP ProLiant Servers Troubleshoot ing Guide provides simple procedures for resolving common problems as well as a comprehensiv e course of [...]

Diagnostics tools 84 Sur v e y Utilit y Survey Utility, a feature within HP Insight Diag nostics, gathers criti cal hardware and software information on ProLiant servers. This utility supports operatin g systems that may no t be supported by the server. For operating systems supported by the server, refer to the HP website ( http://www.hp.com/go/su[...]

Diagnostics tools 85 Op en Ser v i ces Ev ent Man ag er OSEM is a standalone tool that performs real-tim e reactive and proactive service event filt ering, analysis, and notification. The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE. For more informa[...]

Diagnostics tools 86 P h o e n ix S e cu re C o re B I OS s of t w a re Your ProLiant server uses BIOS to boot up the system. The Phoenix SecureCore BIOS software i s a ROM BIOS-based firmware that allows reliabili ty, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chip[...]

Diagnostics tools 87 ○ Installing PCI expansion boards ○ Upgrading the system BIOS ○ Configuring the power management modes ○ Setting up system passwords or making other chang es to the security setup • When a configuration error is detected by the system and you are prompted ( Run Setup message) to make changes to the BIOS settings. NOTE[...]

Diagnostics tools 88 Setup Utility na v igati on k e y s Use the following keyboa rd keys to work your way through the various men u and submenu screens of the Setup Utility. Key Functions ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field will be highligh ted. [...]

Diagnostics tools 89 Setup Utility menu s The Setup Utility provides a menu bar with the me nu selections. The menu bar choices are described in the following sections. Main menu Field Description Product Name Server model name ProLiant BIOS System BIOS revision number BIOS Version System BIOS version BIOS Date BIOS build date CPU Type Processor mo[...]

Diagnostics tools 90 Boot Features submenu Field Description Options Embedded VGA Control Select the status of the embedded graphics controller when an external VGA card is installed. • Auto Detect – Disable the embedded graphics controller when an external VGA card is installed. • Always Enabled – The embedded graphics controller remains t[...]

Diagnostics tools 91 Field Description Options Splash Screen Enable this option to displa y the splash screen during bootup. Enabled Disabled POST Speed Up Enable this option to skip certain POST routines and shortening others. This will decrease the time needed to boot up the system. Enabled Disabled Extended Memory Testing Select the type of memo[...]

Diagnostics tools 92 Field Description Options Advanced Chipset Control Displays the settings related to the system chipsets. Press Enter to access the related submenu. Advanced Processor Options Displays the settings related to the processor. Press Enter to access the related submenu. I/O Device Configuration Displays the settings related to the s[...]

Diagnostics tools 93 Field Description Options Memory Interleaving Select whether to en able or disable a memory interleaving configuration. Enabled Disabled Memory Speed Select the memory freque ncy setting. Memory frequency options will depend on the frequencies supported by the installed DIMMs. Max Speed [supported DIMM frequencies] Enable Multi[...]

Diagnostics tools 94 Advanced Processor Options submenu Field Description Options Active Processor Select the number of CPU cores to activate. Max. Cores Two cores One core Processor Hyper-Threading Select whether to enable Intel Hyper-Threading (HT) Technology in your server. HT enables the host operating system to view a single physical processor[...]

Diagnostics tools 95 CPU Power Management submenu Field Description Options EIST (GU3) Select whether to enable Enhanced Intel SpeedStep Technology. EIST allows a compliant OS to dynamically adjust the processor voltage and core frequency based on system usage. This can result in decreased average power c onsumption and decreased average heat produ[...]

Diagnostics tools 96 I/O Device Configuration submenu Field Description Options Embedded Serial Port Mode Select the serial port operation mode. • BMC – Only the BMC command line interface (CLI) is available at the BMC UART. • Shared – The switching operation between the BMC CLI and USI is available at the BMC UART. • System – Only the [...]

Diagnostics tools 97 Hard Disk Configuration submenu Field Description Options SATA Mode Selection Select whether to enable the Advanced Host Controller Interface (AHCI) function of the SATA controller. • Enhanced – The SATA controller enables AHCI. The RAID function (if available) will also be enabled. Th e RAID setup utility will be accessibl[...]

Diagnostics tools 98 SATA Port 0–5 submenus Field Description Options Type Select the type of drive connected to the related port. • Auto – BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive. Note: In this mode, if a drive is run in a mode other than the mode in which it was partitioned [...]

Diagnostics tools 99 Field Description Options LBA Mode Control Select whether to use th e logical block addressing (LBA) scheme instead of the CHS scheme in specifying the location of data blocks. Note: When the Type field is set to Auto this field is automatically detected and is not user-configurable. Enabled Disabled 32 Bit I/O Select whether t[...]

Diagnostics tools 100 Field Description Options USB BIOS Support Select whether to allo w USB keyboard usage when accessing the BIOS Setup. Enabled Disabled USB Device Boot Priority Set this field to High to enable the server to look for bootable USB devices first before any other device in booting the system. A USB key drive will be the first prio[...]

Diagnostics tools 101 Field Description Options IPMI Watchdog Time-out Select a countdown va lue for the IPMI watchd og timer. When the countdown reaches zero, the system event selected in the IP MI Watchdog Timer field is initiated. 5, 10, 15, 20, or 30 minutes Blowout Feature Select whether to enable the blowout feature. When enabled, the system [...]

Diagnostics tools 102 System Event Log submenu Field Description Options Clear System Event Log Select whether to delete all system event log (SEL) entries during the next system start-up. Enabled Disabled Existing Event Log Number Number of recorded SEL entries Remaining Event Log Number Number of remaining SEL entries System Event Log (list mode)[...]

Diagnostics tools 103 • IPMI watchdog timer events • power ON/OFF requests Each SEL entry indicates the: • Event ID (number assigned to identify the event type) • Device sensor that was activated • Device that caused the event • Date and time of event occurrence • Event description Real Time Sensor Data screen The Real Time Sensor Dat[...]

Diagnostics tools 104 Field Description Options BIOS Serial Console Port Select whether to enab le the serial port for console redirecti on. When enabled, users can access the system BIOS and monitor the server from a remote location using a serial port conne ction. Enabled Disabled Baud Rate Select the baud rate for console redirection. 960 0 19.2[...]

Diagnostics tools 105 To set an admin password: 1. In the Security menu screen, select the Admin Password field then press Enter . 2. Type a new password in the password box. The password may consist of up to eight alph anumeric characters (A-Z, a-z, 0-9). 3. Retype the password to verify th e first entry, and then press Enter . 4. Press F10 to sav[...]

Diagnostics tools 106[...]

Diagnostics tools 107 To change the admin passwo rd: 1. In the Security menu screen, select the Admin Password field, and then press Enter . 2. Type the original password in the password box. 3. Type a new password, and then press Enter . 4. Retype the new password to verify the first entry, and then press Enter again. 5. Press F10 to save the pass[...]

Diagnostics tools 108 By default, the server searches for b oot devices in the following order: • Removable devices • CD-ROM/DVD- ROM drive • Hard drive • MBA v11.1.4.1 Slot 1E00 – This option enabl es PXE implementatio n (Preboot Execution Environment—remote boot over LA N) using the embe dded NIC port. To implement the PXE boot option[...]

Diagnostics tools 109 BIO S splash sc r een The BIOS splash screen disp la ys basic and important information about the current server configuration and is necessary fo r troubleshooting and may be requ ired when asking for technical support. It is recommended that you check this scr een during the init ial system setup and each time you install, r[...]

Diagnostics tools 110 To manually record the custom Setup values: 1. Access the Setup utility. 2. Go through each menu and submenus page, and press Print Screen to make a hard copy. 3. For multiple page menus, move to each page and print each screen. 4. If a printer is not available, write down the valu es on a piece of paper. Make sure to write th[...]

Diagnostics tools 111 To clear CMOS: 1. Perform the pre-installation proced ure. 2. Locate the SW4 switch on the system b oard. 3. If necessary, remove any asse mblies or cables that prevent access to the SW4 switch. 4. Flip switch 1 to the On position for about 20 to 30 seconds. 5. Flip switch 1 back to the default Off position. 6. Perform the pos[...]

Diagnostics tools 112 F lashing the s y stem BIO S Flash the system BIOS to ensure s erver support fo r new hardware releases. In cases of a damaged or corrupted BIOS code, you n eed to execute the BIOS boot block code, then flash the BIOS to make sure it has the latest BIOS image. Refer to the previous section for instructions on how to execute th[...]

Diagnostics tools 113 The next table lists the most common POST error me ssages with their corresp onding troubleshooting recommendation. It is recommended that you correct the error before proceeding, even if the server appears to boot successfully. If your system displays one of the mess ages marked below with an asterisk ( * ), write down the co[...]

Diagnostics tools 114 Error code Error message Corrective action/description 0270 Real time clock error Real-Time Clock (R TC) fails BIOS hardware test. May require board repair. 0271 Check date and time settings BIOS found date or time is out of range. May require setting legal date (1991-2099). Access Setup and check the values in the System Time[...]

Connectors, switches, and LED s 115 C onnec tors , s w itc hes , and LEDs C onnec tor s and com ponents Fro n t p a n e l NOTE: In the below figure, the top section shows a sy stem with hot plug hard drives, the bottom part shows a non hot plug model. Item Icon Component 1 Optical disc drive (ODD) 2 Serial label pull tab 3 USB ports 4 Unit identifi[...]

Connectors, switches, and LED s 116 Item Icon Component 11 Hard disk drive 3 12 Hard disk drive 2 13 Hard disk drive 1 Re a r p a n e l Item Icon Component 1 PSU cable socket 2 PS/2 keyboard port 3 PS/2 mouse port 4 / Embedded NIC 1/shared management NIC port 5 Embedded NIC 2 port 6 Serial port 7 Half-length/low profile expansion slot cover 8 Full-[...]

Connectors, switches, and LED s 117 S y stem boar d Item Code Component 1 PWRCN1 24-pin ATX system board power connector 2 DIMM6B Channel B 1 st DDR3 memory slot 3 DIMM5D Channel B 2 nd DDR3 memory slot 4 DIMM4F Channel B 3 rd DDR3 memory slot 5 DIMM3A Channel A 1 st DDR3 memory slot 6 DIMM2C Channel A 2 nd DDR3 memory slot 7 DIMM1E Channel A 3 rd [...]

Connectors, switches, and LED s 118 Item Code Component 20 FAN5 System fan 4 cab le connector 21 CN13 Front panel board cable connector 22 FPUSBCONN1 Front USB port cable connector 23 CN11 External SAS HDD LED cable connector 24 SKT1 Internal USB connector for STD USB 25 SW4 System configuration switch 26 USBCONN1 Internal USB connector for tape de[...]

Connectors, switches, and LED s 119 S y st em butto ns , s w itc hes , and jum per s UID but ton w ith LED indicat or Press this front panel UID button to illuminate the LE D indicator recessed underneath it. This is to mark a particular unit within a server group for purpose of identification during se rvicing or maintenance procedures. The rear p[...]

Connectors, switches, and LED s 120 S y stem conf igur ation s w itch SW4 is an eight-position switch on the system bo ard used to implement the various protections and override functions. All eight switch es will ha ve the off position as the default setting. Position Function Default Description 1 BIOS CMOS reset Off Off: Normal On: Clears the BI[...]

Connectors, switches, and LED s 121 S y stem jum pers Item Function Status Status description 1 – 2 Normal operation (default) 1 BMC password reset jumper (JP4) 2 – 3 Reset the BMC password 1 – 2 Normal operation (default) 2 BMC recovery jumper (JP5) 2 – 3 Clear the BMC configuration data[...]

Connectors, switches, and LED s 122 S tatu s LED indi cato rs The Systems Insight Display (SID) panel on the front pan el provides a quick visible indication of system status. The embedded NIC 1/2 and management NI C ports on the rear panel have their own activity/link LED indicators to refl ect their status. The status LED indi cators aid in probl[...]

Connectors, switches, and LED s 123 Item Function Status Status description Solid green An active network link exists. Flashing green An ongoing network data activity exists. 3 and 4 Embedded NIC 1/2 activity/link Off The server is off -line. 5 HDD activity Green Ongo ing hard drive activity Flashing green System bootup Solid green Power on mode Am[...]

Connectors, switches, and LED s 124 S y stem boar d LED indicato rs The system board LED indicators mo nitors the status of the hardware components. When any of these indicators are activated, th e system health indicator on the front panel lights up. Item Code Function Status Description 1 LED1 Processor fan f ailure Amber Proc essor fan (fans 1?[...]

Connectors, switches, and LED s 125 FB W C module LEDs The FBWC module has two single-color LEDs (green and am ber). The LEDs are duplicated on the reverse side of the cache module to fa cilitate status viewing. Green LED Amber LED Interpretation Off On A backup is in progress. Flashing (1 Hz) On A restore is in progress. Flashing (1 Hz) Off The ca[...]

System specifications 126 S yste m s p e c i fic a t ion s H a rd wa re s p e c i fic a t io n s S y stem unit Item Description Processor socket Intel LGA 1156 Processor support Intel Celeron G1101, Intel Pent ium G6950, Intel Core i3-5 30, Intel i3-540, and Intel Xeon 3400 series processors Core logic Intel Platform C ontroller Hub (PCH) Bridge in[...]

System specifications 127 Item Description I/O ports • Front panel – Two USB ports • Rear panel – PS/2 keyboard port, PS/2 mouse port, embedded NIC 1/shared management NIC port, embedded NIC 2 port, serial port, management NIC port, video port, and four USB ports • Internal – STD USB port (SKT1), USB tape device port (USBCONN1), and TPM[...]

System specifications 128 Pr ocess or Item Description Manufacturing technology 45 nm Thermal design power 95 W Socket type LGA 1156 Supported processors • Intel Xeon X34 70 (8M cache, 2.93 GHz) • Intel Xeon X3460 (8M ca che, 2.80 GHz) • Intel Xeon X3450 (8M ca che, 2.66 GHz) • Intel Xeon X3440 (8M ca che, 2.53 GHz) • Intel Xeon X3430 (8M[...]

System specifications 129 Sof t wa r e s p e c i fic a t io n s Item Description Network operating system (NOS) support • Microsoft Windows Server 2003 R 2 • Microsoft Windows Server 2003 R 2 Enterprise Edition • Microsoft Windows Server 2003 R 2 Web Edition • Microsoft Windows Server 2003 R 2 Embedded Edition • Microsoft Windows Server 2[...]

System specifications 130 P h ys ic a l s p e cific a t io n s Item Description System board platform uATX (Micro Advanced Technology Extended) System board dimensions Length Width 244 mm (9.6 in) 244 mm (9.6 in) Server dimensions (including the front bezel) Height Width Depth 42.93 mm (1.69 in) 700.02 mm (27.56 in) 448.06 mm (17.64 in) Server weig[...]

Index 131 Inde x A AC power power-down procedure, 30 status indicator, 119 admin password changing, 103 removing, 103 resetting, 103 setting, 102 air baffle removing, 53 B Basic Input/Output System, 83 battery location, 70 replacement warnings, 70 replacing, 71 BIOS. See Basic Input/Output System CMOS clear, 106 flashing, 108 recovering, 107 updati[...]

Index 132 G General Help window, 85 H hard disk drive configuring, 89 hard drive installation guidelines, 40 installing, hot-plug, 41 installing, non-hot-plug, 42 s hot-plug backplane board, 38 status indicator, 119 storage controller, 122 supported drives, 40 hardware configuration BIOS splash screen, 105 ESD damage prevention, 29 expansion board,[...]

Index 133 VGA, 122 optical disc drive cable connections, 34 installation guidelines, 44 part numbers, 21 replacing, 45 supported drives, 44 P PCI cage description, 61 reinstalling, 62 removing, 62 PCI slot cover removing, 63 PCI slot cover retainer removing, 63 Phoenix SecureCore overview, 83 Phoenix SecureCore Setup Utility flashing the BIOS, 108 [...]

Index 134 SAS hard drive cable connections, 35 SAS cache battery, 65 SAS controller board, 65 SAS HDD cable, 68 SAS HDD cable connecting, 68 connection, 35 part number, 22 SAS LED cable connection, 35 part number, 22 SATA data cable connections, 34 SATA hard drive cable connections, 34 part number, 21 server management configuring, 89 specification[...]

Index 135 uninterruptible power supply. See UPS unit identification function, 115 LED indicator, front, 118 UPS, 30 V VGA controller, 122 W warranty, 5[...]