HP (Hewlett-Packard) DM3 manual

HP Pavilion dm3 Entertainment PC Maintenance and Service Guide[...]

© Copyright 2010 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Intel and Intel Pentium a re trademarks of Intel Corporation in the U .S. and other countries.[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries o r of overheating the computer, do not place the compu ter directly on your lap or obstruct the computer air vents. Use the computer on ly on a hard, flat surface. Do n ot allow another hard surfa ce, such as an a djoining optional printer, or a soft surface, such a[...]

iv Safety warning noti ce[...]

Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ........ ........... ........ ........ .......... ........ ........... ........ ... ........... ......[...]

Packaging and transporting guidelines ........ ........... ....... ........... ........ 30 Works tation guidelines ..................................................................... 30 Equipmen t guidelines ..... ....................................... ........................... 31 Component replace ment proce dures .... ............ ..........[...]

13.3-inch display specifications ................. .......... ............ .......... ......... ............ .......... ......... ..... .......... .. 84 Hard driv e specificatio ns .......... .............. ................ .............. .............. ................. .............. .. ....... ........ 85 Externa l Blu-ray ROM D VD±RW SuperMu l[...]

viii[...]

1 Product description Category Description Product Name HP Pavilion dm3 Entertainment PC Processors Intel Pentium® U5400 (1.2 GHz, 3M L3 cache) U MA Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete Intel Dual Core i5–430UM (1.2 GHz SC turbo [...]

Category Description Hard drives ● Supports 9.5-mm , 6.35-cm ( 2.5-inch) hard drives ● Serial ATA (SATA) ● HP ProtectSmart Hard Drive Protection Customer-accessible 640-GB, 7200-rpm 640-GB, 5400-rpm 500-GB, 7200-rpm 320-GB, 7200-rpm 250-GB, 7200-rpm 160-GB, 7200-rpm Support for 128-GB SSD in single HDD configurations Optical drives Supports o[...]

Category Description External media card Digital Media Slot, supporting the follo wing optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digi tal High Ca pacity (S DHC) Memory Card ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● xD-Picture Card (XD) (also types H and M) SIM card slot: ● Po[...]

Category Description ● Windows 7 Professional (64-bit) Microsoft® Office preinst alled on: ● Windows 7 Home Basic (32-bit and 64-bit) ● Windows 7 Home Premium (32-bit and 64 -bit) ● Windows 7 Professional (32-bit and 64-bit) Serviceability End-user replaceable parts: AC adapter Battery (system) Hard dr ive Memory modules RTC battery SIM ca[...]

2 External component identification Top components Display components Item Component Function (1) Internal microphones (2) Record sound. (2) Webcam light On—The webcam is in use. (3) Webcam Records video and captures still photographs. Top components 5[...]

Keys Item Component Function (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with an arro w key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items b [...]

Lights Item Component Description (1) Caps lock light On—Caps lock is on. (2) Mute light On—Computer sound is off. (3) Wireless light ● White—An integrated wireless device , such as a wireless local area networ k (WLAN) device and/or a Bluetooth® device, is on. ● Amber—No wireless devices are detected. (4) TouchPad light ● Off—Touc[...]

TouchPad components Item Component Function (1) TouchPad light ● Off—TouchPad is enabled. ● Amber—TouchPad is disabled. (2) Left TouchPad button Functions like t he left button on an external mo use. (3) TouchPad scroll zone Scrolls up or down. (4) Right TouchPad button Functions like t he right button on an external mouse. 8 Chapter 2 Exte[...]

Front components Item Component Function (1) Speakers (2) Produce sound. Left-side components Item Component Function (1) Security cable slot Attaches an opti onal security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it might not prevent the computer from being mishandled or stolen. (2) Vent Enables airflo[...]

Right-side components Item Component Function (1) Digital Media Slot (select models only) Supports the following optional digital ca rd formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Ca rd (XD) (2) Audio-out (headphone) jack Produces sound when connected to optio[...]

Bottom components Item Component Function (1) Hard drive bay Holds the hard drive and wireless w ide area network (WWAN) module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regula tes wireless devices in your [...]

Item Component Function (5) Memory module compartment Contains the memory module slot (2 slots on se lect models) and a wireless LAN mo dule. NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regula tes wireless devices in your country [...]

Wireless antennas NOTE: Your computer might look different from the illust ration in this section Item Component Function (1) WWAN antennas (2)*(select models only) Send and receive wireless si gn als to communicate with wireless wide-area networks (WWAN) . WLAN antennas (2)* Send and receiv e wireless signals to communicate with wireless local are[...]

Additional hardware components Item Component Function (1) Power cord* Connects the AC adapter. (2) AC adapter Converts AC power to DC po wer. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by region or country. 14 Chapter 2 External component identification[...]

3 Illustrated parts catalog Serial number label When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the serial number label . (1) Product name—This is th e product name affixed to the front of the computer. (2) Serial number (s/n)—This is a n alphanumeric identifie r that is un[...]

Computer major components 16 Chapter 3 Illustrated parts catalo g[...]

Item Description Spare part number (1) Display assembly 33.8-cm (13.3-in) HD LED Brightview SVA NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page 19 . 633279–001 (2) Keyboard (includes keyboard c able) for use in the: United States 619433-001 French Canada 619433-[...]

Item Description Spare part number Intel Cor e i3–330UM (1.2 GHz, 3M L3 ca che) UMA 621560-001 Intel Cor e i3–330UM (1.2 GHz, 3M L3 ca che) Discrete 621561-001 Intel Dual Co re i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache) Discrete 621562-001 Intel Cor e i3–380UM (1.33 GHz, 3M L3 cach e) UMA 626598-001 Intel Cor e i3–380UM (1.33 [...]

Display assembly components Item Description Spare part number (1) Display hinge covers 626637-001 (2) Display bezel (includes WLAN and WWAN antennas) 619499–001 (3) Display hinges (with hinges) 619477-001 (5) Webcam module 619549-001 (6) 33.8-cm (13.3-in) HD LED Brightview SVA panel 619448-001 Display assembly components 19[...]

Item Description Spare part number (7) Display cable (includes microphone) 619439–001 (8) Wireless antenna (includes WLAN and WWAN antenna transceivers and cable) 619435-001 (9) Display back cover (includes logo) for use w ith: 619436–001 Display EMI shield (not illustrated) 626736-001 20 Chapter 3 Illustrated parts catalo g[...]

Plastics kit Item Description Spare part number Plastics Kit 619450-001 (1) Memory module compartment cover (2) Hard drive bay access cover Plastics kit 21[...]

Mass storage devices Item Description Spare part number (1) Hard drive (includes hard drive bracket and Mylar cover) 640 GB, 7200 RPM 619445-001 500 GB, 7200 RPM 619444-001 320 GB, 7200 RPM 619443-001 250 GB, 7200 RPM 619442-001 160 GB, 7200 RPM 619441-001 640 GB,INTERNAL, 7200 RPM 621046-001 SSD 160 GB 619455-001 Hard Drive Hardware Kit (not illus[...]

Miscellaneous parts Description Spare part number AC adap ter 609939-001 AC adap ter (for use in emerging markets) 609948-001 Power cords for use in: Australia 490371-011 India 490371-D61 Japan 490371-291 South Korea 490371-AD1 Taiwan 490371-AB1 Thailand 490371-201 the People’s Republic of China 490371-AA1 the United Kingdom and Singapor e 490371[...]

Spare part number Description 490371-291 Power cord for use in Japan 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-D61 Power cord for use in India 584383-001 DVD±RW and CD-RW SuperMulti Double-La yer Comb o Drive with LightScribe exte[...]

Spare part number Description 619443-001 320-GB, 7200-rpm hard drive ( includes hard drive bracket and Myla r cover) 619444–001 500-GB, 7200-rpm hard drive ( includes hard drive bracket and Myla r cover) 619445-001 640-GB, 7200-rpm hard drive ( includes hard drive bracket and Myla r cover) 619446–001 Hard Drive Hardware Kit (includes hard drive[...]

Spare part number Description 626734-001 Cable kit 626735–001 Heat sink for use only with computer models equ ipped with discrete gra phics subsystem (includes replacement thermal material) 626736-001 Display EMI shield 626737-001 Display hinge covers 626739-001 Right mini system board 626740-001 Left mini system board 626742–001 Power button b[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required Use the following tools to comple te the removal and repla cement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bla ded screw driver Service considerations The following sectio ns include some of the con s iderations tha t yo[...]

Cables and connectors CAUTION: When servicing the computer, be sure that c ables are pla ced in their proper locations during the reassembly p rocess. Improp er cable placem ent can damage th e computer. Cables must be handle d with extreme care to avoid dama ge. Apply only the tension re quired to unseat or seat the cables during removal an d inse[...]

Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrost atic discharge (ESD). Circuitry design and st ructure determine the deg ree of sensitiv ity. Networ ks bu ilt into many integrated circuits provide some protection, bu t in many cases, ESD conta ins enough power to alter d evice parameters or melt[...]

Packaging and transporting guidelines Follow these groun ding guidelines when packag ing and transporting equipme nt: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or ap proved conta iners or packaging. ● Keep ESD-sensitive parts in their conta [...]

Equipment guidelines Grounding equi pment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a g rounded system. Wrist straps are fl exible straps with a minimu m of one megohm ±10% resi stance in the ground cords . To provide p roper ground, wear a strap snugl y against th[...]

Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 5 6 screws, in 7 different sizes, that mu st be removed, replaced, or loos ened when servicing the computer. Make specia l note of each screw size and location during removal and replacement. Serial number label When ordering pa rts or r[...]

Computer feet Description Spare part num ber Rubber Kit 619452-001 The computer feet a re adhesive-backed rub ber pads . The feet attach to th e base enclosure in th e locations illustrated below. Component replacement procedures 33[...]

Battery Description Spare part num ber 6 cell, 2.80 Ah, 62 Wh 619438-001 Before disassemblin g the computer: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Discon[...]

SIM NOTE: The SIM is provided by the en d user as a security me asure for the WWAN module. The SIM should be remove d, placed into a static-dissipa tive container, a nd then replac ed when the co mputer is reassembled. Before r emoving the SI M: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the [...]

Hard dr ive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive brack et and hard dr ive connecto r, as well as the hard drive bracket screws, are also available in the Hard Drive Hard ware Kit. Description Spare pa rt number 640 GB, 7200 rpm 619445–001 500 GB, 7200 rpm 619444-001 320 GB, 720[...]

3. Lift the left side of the hard dr ive cover and re move the cover (2) . The hard dr ive cover is included in the pl astics kit, spare part number 619450-00 1. 4. Remove the two Phillips PM2.5×4.0 screws (1) th at secure the hard drive to the system b oard. 5. Use the mylar tab to lift the hard drive ou t of the computer at an angle (2) . 6. Dis[...]

8. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard d rive 9. Grasp the two attached Mylar tabs and pull the br acket straight up to remove it from th e hard drive (2) . Reverse this procedure to install the hard drive. 38 Chapter 4 Remova l and replacement procedures[...]

Memory module Description Spare part number 1 GB, 1066 MHz DDR3 598859-001 2 GB, 1066 MHz DDR3 598856-001 4 GB, 1066 MHz DDR3 599092-001 Before removing the memory module: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Discon[...]

5. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules a re designed with a notch (3) to prevent incorrect insertion into the memory module sl ot. Reverse this procedure to in stall a memory module. 40 Chapter 4 Remova l and replacement procedures[...]

RTC battery Description Spare part number RTC battery 619451-001 Before r emoving the R TC battery: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e[...]

Keyboard Description Spare part number For use in French Canada 619433-121 For use in Japan 619433-291 For use in the South Korea 619433-AD1 For use in Taiwan 619433-AB1 For use in Thailand 619433-281 For use in the United States 619433-001 For use in French Canada with ba cklight 619434-121 For use in Japan with backlight 619434-291 For use in Sou[...]

3. Turn the computer display-si de up with the front toward you. 4. Open the compute r as far as possible. 5. Release the tabs alo ng the top (1) ed ge of the keyboard using a thin flat-bladed screwdriver. 6. Lift the top edge of the keyboard, and set th e keyboard back to wards the display (2) . 7. Release the zero inserti on force (ZIF) connector[...]

Reverse this procedure to insta ll the keyboard. 44 Chapter 4 Remova l and replacement procedures[...]

Top cover Description Spare part num ber Top cover (includes Touch Pad) 626743-001 Before removing the top cover: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. D[...]

6. Remove the three Phillips PM2.5×6.0 screw th at secures the top cover to the computer. 7. Release the touchp ad ZIF connector (1). 46 Chapter 4 Remova l and replacement procedures[...]

8. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclo sure. Remove the top cover (2) . NOTE: The TouchPad is glue d to the top cover and is included with the top cover spare part. Reverse this procedure to insta ll the top cover. Component replacement procedures 47[...]

Speaker assembly Description Spare part number Speaker assembly (includes cable) 619454-001 Before removing the sp eaker assembly: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices connected to t[...]

Reverse this procedu re to install the speake r assembly. Component replacement procedures 49[...]

Mini system board (left) Description Spare part number Mini system board (left) 626740-001 Before removing the mini system board: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to [...]

4. Lift up and remove the mini system board (4) . Reverse this procedure to in sta ll the mini system board (le ft). Component replacement procedures 51[...]

Mini system board (right) Description Spare part number Mini system board (right) 626739-001 Before removing the mini system board: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected t[...]

4. Lift up and remove the mini system board (4) . Reverse this procedure to insta ll the mini system board (right). Component replacement procedures 53[...]

Power cable Description Spare part number The power cable is included in the Cable Kit 626734-001 Before removing the power cable: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to[...]

WLAN module Description Spare part number Broadcom 802.11 bgn WLAN + Bluetooth Comb o card 621184-001 Broadcom 802.11 bgn WLAN card 621751-001 Atheros 802.11 bgn WLAN card 621752-001 Ralink 802.11 bgn WLAN + Bluetooth Combo card 621753-001 Before removing the WLAN module: 1. Shut down the comp uter. If you are unsure whether the computer is off or [...]

4. Remove the WLAN module (3) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, repl ace the wireless module only with a wireless module authorized for u se in the computer by the go vernmental agency that regulates wireless devices in your country or region. If yo u replace the module and then receive a warn[...]

WWAN module Description Spare pa rt number HSPA EV-DO Birlion MiniCard UND P WWAN module (option al) 621185-001 Before removing the WWAN module: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices [...]

4. Remove the WWAN module (3) by pulling it away from t he slot at an ang le. CAUTION: To prevent an unresponsive system, repl ace the wireless module only with a wireless module authorized for u se in the computer by the go vernmental agency that regulates wireless devices in your country or region. If yo u replace the module and then receive a wa[...]

Power button board Description Spare part number Power button board 626742-001 Before removing the power butt on board: 1. Shut down the co mputer. If you are unsure whether the compu ter is off or in Hibernation, tu rn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the comput[...]

4. Lift out and remove the power b utton board (4) . Reverse this procedure to in stall the power button bo ard. 60 Chapter 4 Remova l and replacement procedures[...]

Display assembly Description Spare part num ber 33.8-cm (13.3-in) HD LED BrightView display assembly 633279–001 Before removing the display assembly: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibern ation, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal d[...]

4. Pull the WLAN and WWAN antenna cables (2) from the clip in the routing ch annel leading to the display hinge (3) . CAUTION: Su pport the display assembly when removing the display screws in the following steps. Failure to support the di splay assembly can result in damage to the assembly and other components. 5. Remove the three Phillips PM2.5×[...]

7. Lift the display panel (3) straight up to remove it. Reverse this proce dure to in stall the display assembly. Component replacement procedures 63[...]

8. To replace any of th e display a ssembly internal components, re move the following screw covers and screws: (1) Two rectangle mylar screw covers on the display bezel bottom e dge (2) Two round mylar screw covers on the display bezel bo ttom edge (3) Two Phillips PM2.5×4.0 screws The display screw covers are included in th e rubber kit, spare p[...]

11. Lift up and remove the disp lay panel (3) . The display panel is available us ing spare part number 619448-001. 12. To replace th e webcam module (sele ct models only), remove th e two Phillips 2.0× 3.0 (1) screws. 13. Disconnec t the webcam modu le cable (2) from the webcam module, and remove the webcam module (3) . The webc am module is avai[...]

15. Lift up to remove the antenn a transceivers (3) . The wireless antenna tr ansceivers with cable is available using spare pa rt number 619435-001.. Reverse this proc edure to install the display wireless antenna transceivers. 16. To replace the WWAN ante nna transceivers, lift up on the silver tran sceiver and release the adhesive material from [...]

Fan/heat sink assembly Description Spare part num ber Fan/heat sink assembly (incl udes replacement thermal materi al) for use only with computer models with UMA graphics subsystem memory 619440-001 Fan/heat sink assembly (incl udes replacement thermal materi al) for use only with computer models with discrete graphics sub system memory 626735-001 [...]

2. Disconnect the fan cable from the system board. 3. Follow the sequ ence embossed on heat sink to loosen the fo ur Phillips PM2.5×7.0 captive screws (1–4) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhe sive quality of the thermal material located betwe en the fan/heat sink assembly and system board comp onent[...]

4. Remove the fan/ heat sink assembly (5) by lifting straight up. NOTE: The following steps apply only to computer models equipped with graphics subsystems having discrete memory. 1. Turn the system board right-side up, with the front toward you. Component replacement procedures 69[...]

2. Disconnect the fan cable from the system board. 3. Loosen the four Phil lips captive screws (1–4) and two Phil lips spring-loaded captive screws (5– 6) that secure the fan/heat sink assembly. NOTE: Due to the adhe sive quality of the thermal material located betwe en the fan/heat sink assembly and system board comp onents, it might be necess[...]

4. Remove the fan/ heat sink assembly (7) by lifting straight up. Reverse this proce dure to install the fan/ heat sink assembly. The thermal materia l must be thoroughly cle aned fr om the surface of the fan/ heat sink assembly (1) , (3) and the processor (2) and video components (4) each time the fan/heat sink assembl y is removed. Thermal pads a[...]

pads and thermal p aste must be installe d on a ll surfaces before the fan/heat sink assembly i s reinstalled. The following illustration shows the locations for thermal material on systems with discret e graphics subsystems. 72 Chapter 4 Remova l and replacement procedures[...]

System board NOTE: The system board spare part kit includes UM A or discrete graphics subsystem memory and replacement thermal material . Description Spare part num ber Intel Pentium U5400 (1.2 GHz, 3M L3 cache) UMA 61945 6-001 Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete 619457-001 Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA 621560-001[...]

Remove the system bo ard: 1. Turn the computer uprig ht with the right side toward you. 2. Remove the five Phillips PM2.5×4.0 (1) screws that secure the syst em board to the computer. 3. Lift the system board (2) , and pull it away fro m the base enclosure. 4. Remove the hard drive cable (3) from the bottom of the system board. Reverse this proced[...]

5 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and custom ization utility that can be used even when your Windows operating system is not working. The utility reports information abou t the computer and prov ides settings for st artup, security, and other preferences. To start Setup Utility: ▲ Open Setup Ut[...]

Using Setup Utility Changing the language of Setup Utility The following p rocedure explain s how to change the language of Setu p Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key f[...]

Display system information The following procedure explains ho w to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setu p Utility is open, begin at step 2. 1. Open Setup Utility by turn ing on or restarting the computer . While the “Press the ESC key for Startup Menu ” message is displayed in th e[...]

Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current sessi on: If the Setup Utility menu s are not visible, press esc to return to the m enu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then pr ess enter . ● To exit Setup[...]

System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capac itive button tapping sou nd. Virtualization Technology (select models only) Enable/disable t he processor Virtualization Technology. Processor C6 State (select models only) E nable/disable the pr[...]

Select To do this Secondary Hard Disk Self Test (on select mode ls on ly) Run a comprehensive self-test on the system mem ory. Memory Test Run a diagnostic test on the system memory. 80 Chapter 5 Se tup Utility (BIOS)[...]

Updating the BIOS Updated versions of the BIOS m ight be available on the HP Web site. Most BIOS update s on the HP Web site are pa ckaged in compressed fil es called SoftPaqs. Some download packa ges contain a file named Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS To determine whe[...]

To download a BIOS update: 1. Access the page on the HP Web site that provide s software for the computer: Select Start > Help and Su pport > Maintain . 2. Follow the instructi ons on the screen to identi fy the computer and access the BIOS update you want to do wnload. 3. At the download area: a. Identify the BIOS update that is later than t[...]

6 Specifications Computer specifications Metric U.S. Dimensions Length 23.233 cm 9.1 in Width 32.6 cm 12.83 in Height (front to back) 2.24 to 3.185 cm 0.90 to 1.3 in Weight 1.8 kg 3.97 lbs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W Operating current 3.5 A Temperature Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F O[...]

13.3-inch disp lay specifications Metric U.S. Dimensions Height 16.5 mm 6.5 in Width 29.34 mm 11.6 in Diagonal 33.66 mm 13.3 in Number of colors Up to 16.8 million Contrast ratio 500:1 (typical) Brightness 200 nits ( typical) Pixel resolution Pitch 0.2148 × 0.2148 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Total power co[...]

Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* 640- GB* 160-GB* SSD Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm Weight 105 g 101 g 101 g 101 g 101 g 70 g Interface typ e SATA SAT A SATA S ATA SATA SATA Transfer rate 142 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 300 MB/sec[...]

External Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read Write BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+ R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver. 2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Ex[...]

External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read Write CD-DA, CD+(E)G, CD-MIDI, CD- TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD- EXTRA, Portfolio, CD-R, CD- RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) , DVD-R, DVD-RW, DVD+[...]

7 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, you should continue to b ack up your system on a regula r basis to maintain a reasonably current backup. Tools provided by the op erating sy[...]

Creating recovery discs HP recommends creating recovery discs to be sure that you can re store the system to its original factory state if you experie nce serious system failure or instability. Create th ese discs after setting up the computer for the first time. Handle these discs carefully and ke ep them in a safe place. The so ftware allows the [...]

Backing up your information As you add new software and data files, back up the system on a regula r basis to maintain a reasonably current backup. Back up the system at the following times: ● At regularly scheduled times NOTE: Set reminders to back up your info rmation periodically. ● Before the computer is repai red or restored ● Before you[...]

Using Windows Backup and Restore To create a ba ckup using Windows Bac kup and Res tore: NOTE: Be sure that the computer is con nected to AC powe r before you start th e backup process. NOTE: The backup process mig ht take over an hour, depending o n file size and the speed o f the computer. 1. Select Start > All Programs > Maintenance > B[...]

Restore to a previous date and time To revert to a restore poi nt (creat ed at a previous date and time), when the computer was functioning optimally: 1. Select Start > Control Panel > System an d Security > System . 2. In the left pane, click System protection . 3. Click the System Protection tab. 4. Click System Restore . 5. Follow the o[...]

Recovering from the dedicated recover y partition (select models only) NOTE: Computers with an SSD may not have a recovery partition. If the computer do es not have a recovery partition, you will not be able to recover usin g this procedure. Use the discs you created to recover your op erating syste m and softwar e. On some models, you can perform [...]

8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground External monitor 94 Chapter 8 Conn ector pin assignments[...]

Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B d ata 13 Horizo ntal sync 14 Vertical sync 15 DDC 2B clock External monitor 95[...]

HDMI Pin Signal Pin Signal 1 TMDS data 2+ 11 TMDS clock shield 2 TMDS data 2 shield 12 TMDS clock- 3 TMDS data 2- 13 CEC 4 TMDS data 1+ 14 No connect 5 TMDS data 1 shield 15 DDC clock 6 TMDS data 1- 16 DDC data 7 TMDS data 0+ 17 Ground 8 TMDS data 0 shield 18 +5V power 9 TMDS data 0- 19 Hot plug detect 10 TMDS clock+ 96 Chapter 8 Conn ector pin ass[...]

RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3R e c e i v e + 4U n u s e d 5U n u s e d 6R e c e i v e - 7U n u s e d 8U n u s e d Universal Serial Bus Pin Signal 1+ 5 V D C 2D a t a 3 Data + 4 Ground RJ-45 (network) 97[...]

9 Power cord set requirements The wide-range input fe ature of the computer permits i t to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor powe r cord set included with t he computer meets th e requirements for use in the country or region where the e quipment is purchased. Power cord sets for u s[...]

Requirements for specific countries and regions Country/region Acc redited agency Applicable note nu mber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Swe[...]

10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follo w the local laws and regu lati ons in your area for computer batt ery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the ba cklight to avoid dama[...]

Perform the following ste ps: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and right in side edges (1) and the top and b ottom inside edges (2) of the display beze l until the bezel disengages from the di splay assembly. 3. Remove the display bezel 3. Display 1[...]

4. Disconnect all disp lay panel cables (1) from the display i nverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosur e. 7. Turn the display pa nel assembly upside down. 8. Remove all screws that secure the disp [...]

10. Remove the display pan el frame (2) from the displ ay panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it ou tward. 13. Remove the backlight cover. 14. Turn the display panel righ t-side up. Display 103[...]

15. Remove the backlight cables (1) from the clip (2) in the displa y panel. 16. Turn the display pane l upside down. 17. Remove the backlight frame from th e display panel. WARNING ! The backlight contains mercury. Exercise caution when removing and handling th e backlight to avoid damag ing this compon ent and causin g exposure to the mercury. 18[...]

19. Disconnec t the display cab le (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display re ar panel. 21. Release the LCD panel (3) from the d isplay rear panel. 22. Release the tape (4) that secures th e LCD panel to the display rear pa nel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Dis[...]

Index A AC adapter, spare part numbers 23, 24 action keys 6 additional hardware 14 administrator password 78 antenna removal 65, 66 antennas spare part numbers 24 applications key, Windo ws 6 audio, product description 2 audio-in jack connector pinout 94 audio-out jack connector pinout 94 B base enclosure, spare p art number 18, 24 battery remov al[...]

external media cards, prod uct description 3 external monitor port connector pinout 94 external optical drive spare part numbers 22 F fan/heat sink assembl y remov al 67 spare part number 67 feet locations 33 spare part number 33 fn key 6 front components 9 G graphics, pr oduct description 1 grounding equip ment and methods 31 H hard drive precauti[...]

hard drives 2 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 webcam 2 wireless 2 product name 1 R removal/replacement preliminaries 27 procedures 32 right-side components 10 RJ-45 (network) jack, identifying 10 RJ-45 jack connecto[...]