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Table of contents for the manual
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Page 1
Main tenan ce and Ser vice Gui de HP P av ilio n dv1000 Noteboo k P C HP C ompaq nx4 800 Busine ss Notebook C ompaq Pr esar io V2000 Not ebook P C Doc ument P art Number: 3 7 2 3 7 3-002 December 200 4 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensi ve information on identifying not[...]
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Page 2
© Copyright 2004 He wlett-Packard De velopment Company , L.P . Microsoft and W indows are U.S. re gistered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a tradem ark of its proprietor and used b[...]
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Page 3
Maintenance and Serv ice Guide iii Cont ent s 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]
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Page 4
iv Maintenance and Servi ce Guide Cont en ts 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Di sassembly . . . . . . . . . 5–5 5.4 Notebook Feet . . . . . . . . . . . . .[...]
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Page 5
Maintenance and Serv ice Guide 1–1 1 Product Des c ription The HP Pa vilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Business Notebook and Compaq Presario V2000 Notebook PC (both represented by 2 ) of fer advanced modularity , Intel® Mobile Pentium® M and Celeron® M processors, and extensi ve multimedia support. HP P av i lion d v1000, HP[...]
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Page 6
1–2 Maintenance and Servi ce Guide Produc t Descr iption 1.1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y notebook model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏ Intel Pentium M 710 TJ8[...]
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Page 7
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 ■ Support for one T ype II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt A C adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers with v olume up and down butt o n s ■ Support for the follo wing op[...]
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Page 8
1–4 Maintenance and Servi ce Guide Produc t Descr iption 1 .2 Reset ting t h e Notebook If the notebook you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly , ” for more informat[...]
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Page 9
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The notebook comes with po wer management features that extend battery operating time and conserv e power . The notebook supports the follo wing power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for [...]
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Page 10
1–6 Maintenance and Servi ce Guide Produc t Descr iption 1 .4 External Com ponen ts The external components on the front of the HP P avilion dv1000 notebook are sho wn below and described in T able 1-4. F ront C omponents, HP P avilion d v1000[...]
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Page 11
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 4 Front Components HP P avilion d v1000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 P ower/standby light ■ On: Notebook is turned on. ■ Blinking: Notebook is in standby . ■ Off: Notebook is off . 3 IDE (Integrated Driv e Electronics) drive light On or[...]
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Page 12
1–8 Maintenance and Servi ce Guide Produc t Descr iption The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-5. F ront C omponents, HP C ompaq nx48 00 and Compaq Pr esario V2000[...]
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Page 13
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–9 Ta b l e 1 - 5 Front Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 Wireless button light (select models only) On: An integrated wireless de vice is hardware enab led. 3 P ower/standby light ■ On: Notebook is turned o[...]
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Page 14
1–10 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the HP Pa vilion dv1000 notebook are shown belo w and described in T able 1-6. R ight-Side Components , HP P av ilion dv1000[...]
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Page 15
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 6 Right-Side Components HP P avilion d v1000 Item Component Function 1 USB connectors (2) Connect an optional USB de vice. 2 6-in-1 Digital Media Reader (select models only) In Windows , suppor ts digital memor y cards. 3 1394 por t (select models only) Connects an optional 1[...]
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Page 16
1–12 Maintenance and Servi ce Guide Produc t Descr iption The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-7. R ight-Side C omponents , HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Page 17
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–13 Ta b l e 1 - 7 Right-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 USB connectors (2) Connect an optional USB de vice. 2 6-in-1 digital memor y card reader (select models only) In Windows , suppor ts digital memor y cards. 3 1394 por t (select models[...]
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Page 18
1–14 Maintenance and Servi ce Guide Produc t Descr iption The external components on the rear and left side of the HP Pa vilion dv1000 notebook are shown belo w and described in Ta b l e 1-8. Rear and L eft-Side Components , HP P av ilion dv1000[...]
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Page 19
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 8 Rear and Left-Side Components HP P avilion d v1000 Item Component Function 1 Wireless light (select models only) On: An integrated wireless de vice is hardware enab led. 2 Exhaust vent Provides airflo w to cool inter nal components. Ä T o pre vent o verheating, do not obst[...]
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Page 20
1–16 Maintenance and Servi ce Guide Produc t Descr iption The external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-9. Rear and L eft-Side Components , HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Page 21
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 9 Rear and Left-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Exhaust ve nt Pro vide airflow to cool internal components. Ä T o pre vent o verheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft su[...]
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Page 22
1–18 Maintenance and Servi ce Guide Produc t Descr iption The notebook ke yboard components on the HP Pa vilion dv1000 notebook are sho wn below and described in T able 1-10. K ey board Components , HP P av ilion dv1000[...]
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Page 23
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–19 T able 1-10 Ke yboard Components HP P avilion dv1000 Item Component Function 1 fn key Combines with other ke ys to perform system tasks. F or example, pressing fn+f7 decreases screen brightness. 2 caps lock key Enables caps loc k and tur ns on the caps lock light. 3 f1 to f12 ke ys (12) P[...]
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Page 24
1–20 Maintenance and Servi ce Guide Produc t Descr iption The notebook ke yboard components on the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-11. K eyboa rd Comp on en ts, HP Comp a q n x480 0 a nd Compaq Pr esario V2000[...]
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Page 25
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–21 T able 1-11 Ke yboard Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 fn key Combines with other ke ys to perform system tasks. F or example, pressing fn+f7 decreases screen brightness. 2 caps lock key Enables caps loc k and tur ns on the caps lock light. 3[...]
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Page 26
1–2 2 Maintenance and Servi ce Guide Produc t Descr iption The notebook top components on the HP Pa vilion dv1000 notebook are sho wn below and described in T able 1-12. T op Components, P ar t 1, HP P av i lion d v1000 T able 1-12 T op Components, Pa r t 1 HP P avilion d v1000 Item Component Function 1 Displa y switch If the notebook is clos ed [...]
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Page 27
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 3 3 D VD button When the notebook is ■ Off , opens QuickPla y D VD mode. ■ On in Windows , opens the default Windows D VD application. ■ On in QuickPla y music mode, opens QuickPla y D VD mode. ■ On in QuickPla y D VD mode, displays the D VD setup menu. ■ In Standby , resumes fro[...]
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Page 28
1–2 4 Maintenance and Servi ce Guide Produc t Descr iption The notebook top components on the HP Pa vilion dv1000 notebook are sho wn below and described in T able 1-13. T op Components, P ar t 2 , HP P av ilion dv1000[...]
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Page 29
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 5 T able 1-13 T op Components, Pa r t 2 HP P avilion d v1000 Item Component Function 1 Ne xt/F ast Forw ard but t o n When a disc is in the optical drive: ■ Press once to pla y the next tr ack or chapter . ■ Press fn+ this button to f ast forward. 2 Stop button When a disc is in the op[...]
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Page 30
1–2 6 Maintenance and Servi ce Guide Produc t Descr iption The notebook top components on the HP Pa vilion dv1000 notebook are sho wn below and described in T able 1-14. T op Components, P ar t 3, HP P av i lion d v1000[...]
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Page 31
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 7 T able 1-14 T op Components, Pa r t 3 HP P avilion d v1000 Item Component Function 1 T ouchPad Mo ves the pointer . 2 T ouchPad light On: T ouchPad is enab led. 3 Caps lock light On: Caps lock is on. 4 P ower/ button light ■ On: Notebook is turned on. ■ Blinking: Notebook is in stand[...]
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Page 32
1–2 8 Maintenance and Servi ce Guide Produc t Descr iption The notebook top components on the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-15. T op Components, P art 1, HP Compaq nx4 800 and Compaq Pr esario V2000 T able 1-15 T op Components, Pa r t 1 HP Compaq nx4800 and Compaq Presario V2000 It[...]
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Page 33
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–2 9 3 Wireless button Enables/disab les an inter nal wireless de vice. Wireless light On: an integrated wireless de vice is hardware enab led. 4 P ower button When the notebook is ■ Off , press to tur n on the notebook. ■ On, briefly press to initiate Hiber nation. ■ In Standby , br ie[...]
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Page 34
1–30 Maintenance and Servi ce Guide Produc t Descr iption The notebook top components on the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-16. T op Components, P art 2 , HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Page 35
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–31 T able 1-16 T op Components, Pa r t 2 HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 T ouchPad horizontal scrolling region Scrolls tow ard left side or right side. 2 T ouchPad Mo ves the pointer . 3 T ouchPad light On: T ouchPad is enab led. 4 T ouchPad on/off but t [...]
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Page 36
1–3 2 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the HP Pa vilion dv1000 notebook are shown belo w and described in T able 1-17. Bottom Components , HP P av ilion d v1000 T able 1-17 Bottom Components HP P avilion d v1000 Item Component Function 1 Optical drive Suppor ts an optical disc. 2 Batter[...]
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Page 37
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 3 4 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o pre vent o verheating, do not obstruct vents. Do not allow a hard surf ace, such as a printer , or a soft surf ace, such as pillows , thick rugs or clothing, to bloc k airflow . 5 Hard drive ba y Holds the internal [...]
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Page 38
1–34 Maintenance and Servi ce Guide Produc t Descr iption The external components on the bottom of the HP Compaq nx4800 and Compaq Presario V2000 notebooks are sho wn below and described in T able 1-18. Bottom Components , HP Compaq nx4 800 and Compaq Pr esario V2000 T able 1-18 Bottom Components HP Compaq nx4800 and Compaq Presario V2000 Item Co[...]
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Page 39
Pr oduct Desc ripti on Maintenance and Serv ice Guide 1–3 5 4 Exhaust ve nts (4) Provide airflow to cool internal components. Ä T o pre vent o verheating, do not obstruct vents. Do not allow a hard surface , such as a printer , or a soft surf ace, such as pillow s, thick rugs or clothing, to bloc k airflow . 5 Hard drive ba y Holds the internal [...]
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Page 40
1–3 6 Maintenance and Servi ce Guide Produc t Descr iption 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. The [...]
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Page 41
Maintenance and Serv ice Guide 2–1 2 T roubleshooting Å W ARN IN G: Only au thori zed tec hnic ians tr ained by HP should r epair this equipment . All trou bleshooting and repair pr ocedures ar e detailed to allo w only subas sembly-/module-level r epair . Because of the comple xity of the indi vi dual boards and suba ssemblies , do not attempt [...]
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Page 42
2–2 Maintenance and Servi ce Guide T roubleshooting 2. Select the Main, Security , Advanced, or T ools menu. 3. T o close Computer Setup and restart the notebook: ❏ Select Exit > Exit Sa ving Changes, and then press enter . - or - ❏ Select Exit > Exit Discarding Changes, and then press enter . - or - ❏ Select Exit > Load Setup Defa[...]
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Page 43
T roubleshooting Maintenance and Serv ice Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assword Enter , change, or delete a Administrator pass word. P ower- on Password Enter , change, or delete a power-on pass word. DriveLock P asswords Enable/disab le DriveLoc k; change a DriveLock [...]
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Page 44
2–4 Maintenance and Servi ce Guide T roubleshooting Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Computer Setup language. Boot Order Enable/disab le MultiBoot, which sets a star tup sequence that can includ e most bootab le devices and media in the system. [...]
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Page 45
T roubleshooting Maintenance and Serv ice Guide 2–5 2.2 T roubleshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 ”Flowchart 2.1—Initial T roubleshooting” 2.2 ”Flowchart 2.2—No Po wer , P ar t 1” 2.3 ”Flowchart 2.3—No Po wer , P ar t 2” 2.4 ”Flowchart 2.4—No Po wer , P ar t[...]
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Page 46
2–6 Maintenance and Servi ce Guide T roubleshooting Flowchart Description 2.14 ”Flowchart 2.14—No OS Loading, CD-ROM or DV D - R O M Dr ive” 2.15 ”Flowchart 2.15—No OS Loading for QuickPla y Application, Pa r t 1” 2.16 ”Flowchart 2.16—No OS Loading for QuickPla y Application, Pa r t 2” 2.17 ”Flowchart 2.17—No Audio , Part 1?[...]
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Page 47
T roubleshooting Maintenance and Serv ice Guide 2–7 Flo wc h ar t 2. 1—Initial T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.19—Nonfuncti oning De vice.[...]
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Page 48
2–8 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2.2—No P ow er , P ar t 1 1. Reseat the power cables in the expansion base and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from expansion base (if applicable). Power up on battery power? Power up on AC power? P[...]
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Page 49
T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2.3—No P ow er , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Y Replace p[...]
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Page 50
2–10 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2.4—No P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet. Power LED on? Power outlet a[...]
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Page 51
T roubleshooting Maintenance and Serv ice Guide 2–11 Flowc ha r t 2.5 —N o P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest. Power on? Done N Replace the following items (if applicab[...]
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Page 52
2–12 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2.6—No Video, P ar t 1 A N Stand-alone or expansion base? No video. Replace the following one at a time . T est after each replacement. 1. Cable between notebook and not ebook display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Vi[...]
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Page 53
T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wc h ar t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that notebook is properly seated in expansion base, for bent pins on cable, and [...]
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Page 54
2–14 Maintenance and Servi ce Guide T roubleshooting Flo wc h art 2.8—N onfunc tioning Expansion B a se (if applicable ) Y N Reseat power cord in expansion base and power outlet. N Replace the following expansion base components one at a time. Check notebook operation after each replacement. 1. Power supply 2. I/O board 3. Backplane board 4. Sw[...]
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Page 55
T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc h ar t 2.9—No O peratin g S y s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in expansion base and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connectio[...]
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Page 56
2–16 Maintenance and Servi ce Guide T roubleshooting Flowch ar t 2. 1 0—N o O S Loa di ng , Hard Driv e, Pa r t 1 Go to “Flowchart 2.19—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done B[...]
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Page 57
T roubleshooting Maintenance and Serv ice Guide 2–17 Flowc ha r t 2. 1 1—N o OS Loa d in g , H ard Driv e, Pa r t 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to “Flowchart 2.13—No OS Loading, Diskette Drive .[...]
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Page 58
2–18 Maintenance and Servi ce Guide T roubleshooting Flowc ha r t 2. 1 2 —N o OS Loa d in g , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disk[...]
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Page 59
T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc h ar t 2. 1 3—No OS Loadin g , Disk et te Drive Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook. Check diskette for system [...]
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Page 60
2–20 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2. 1 4—No OS Loadin g , CD-ROM or DV D - R O M Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to “Flowchart 2.19—Nonfunctioning Device . ” Go to “Flowchart 2.19—Nonfunctio[...]
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Page 61
T roubleshooting Maintenance and Serv ice Guide 2–21 Flowc ha r t 2. 1 5—N o OS Loa di ng for Q ui c kPl ay Appl icati on, P art 1 OS loads for QuickPlay application? Done Done Done No OS loads for QuickPlay application. OS loads for QuickPlay application? N Go to “Flowchart 2.16—No OS Loading for QuickPla y Application, P ar t 2. ” OS lo[...]
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Page 62
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wch ar t 2. 1 6—No OS Loadin g for Quic kPlay Appl icati on, P art 2 Done 1. Replace the hard drive. 2. Insert the Windows Installation CD and follow the on-screen instructions. 3. When you are prompted “T o create the new part ition, enter a size below and press Enter ,” enter 204 M[...]
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Page 63
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 7—No Au dio, P art 1 No audio. N Notebook in expansion base (if applicable)? Internal audio? Audio? Done Undock Audio? Done Tu r n u p a u d i o internally or externally . Go to “Flowchart 2.18—No Audio , Pa r t 2 . ” Go to “Flowchart 2.18—No Audio , Pa r t 2 . ?[...]
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Page 64
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc h ar t 2. 1 8—No Audio, P ar t 2 YN Continued from “Flowchart 2.17—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done[...]
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Page 65
T roubleshooting Maintenance and Serv ice Guide 2–2 5 Flo wc h ar t 2. 1 9—N onfunc tionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Re[...]
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Page 66
2–2 6 Maintenance and Servi ce Guide T roubleshooting F lo wcha rt 2. 20 —N on fu ncti oni ng K e y bo ar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal keyboard or cabl[...]
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Page 67
T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wc h ar t 2.2 1—N onfunc tioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device. Reseat internal pointing device connector (if applicable). Replace in[...]
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Page 68
2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.22—No Net w ork/Modem Conne ction Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers a[...]
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Page 69
Maintenance and Serv ice Guide 3–1 3 I llustra ted P arts C atalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the noteb[...]
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Page 70
3–2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.2 Notebook Major C ompon ents Notebook Major C omponents, HP P av ilion dv1000[...]
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Page 71
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemb lies (include wireless antenna boards and cables) F or use on HP P avilion dv1000 notebook models 14.0-inch, WXGA, SV A with Brightview 14.0-inch, WXGA 373054-001 367783-001 [...]
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3–4 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 2 Switch co vers (include wireless button and light) F or use on HP P avilion dv1000 notebook models with wireless capability 367781-001 F or use on HP P avilion dv1000 notebook m[...]
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3–6 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP P av ilion dv1000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 3 Ke yboards F or use on HP P avilion dv1000 notebook models Belgium Denmark Fr a n c e F rench Canada Germany Greece Israel Italy Ko r e a Latin America Europe and the Netherland[...]
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3–8 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 4 LED boards (include cab le, not illustrated) F or use on HP P avilion dv1000 notebook models 367797-001 F or use on HP Compaq nx4800 and Compaq Presario V2000 notebook models 36[...]
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3–10 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP P av ilion dv1000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 9 System boards (include disk cell R TC batter y) F or use on HP Pa vilion dv 1000 notebook models with Intel P entium M processors 367799-001 F or use on HP Pa vilion dv 1000 no[...]
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Page 80
3–12 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–13 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 13 Base enclosures F or use on HP P avilion dv1000 notebook models 367763-001 F or use on HP Compaq nx4800 and Compaq Presario V2000 notebook models 367764-001 14 Battery packs 1[...]
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3–14 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP P av ilion dv1000[...]
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Page 83
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–15 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number 16 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 377651-001 375980-001 4200-rpm 100-GB 80-GB 60-GB 40-GB 381721-001 367788-001 367787-001 367786-001 17 Mini PCI [...]
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3–16 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Notebook Major C omponents, HP Compaq nx4 800 and Compaq Pr esario V2000[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–17 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components (Continued) Item Description Spare P ar t Number Miscellaneous Plastics Kit F or use on HP P avilion dv1000 notebook models 367765-001 F or use on HP Compaq nx4800 and Compaq Presario V2000 notebook models 367766-001 19a 19b 19[...]
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3–18 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3. 3 Miscell an eous P la sti c s Kit Miscellaneou s Pla stics K it[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–19 T able 3-2 Miscellaneous Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Miscellaneous Plastics Kit F or use on HP Pa vilion dv1000 notebook models 367765-001 1a 2a 3a 4a Includes: Mini PCI compar tment cover Memor y module compar tment cover Notebo[...]
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3–20 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.4 M a s s St ora ge D e vi ce s Mass St orage De vi ces T able 3-3 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame and connector) 5400-rpm 80-GB 60-GB 377651-001 375980-001[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–21 Hard drives (Continued) 4200-rpm 100-GB 80-GB 60-GB 40-GB 381721-001 367788-001 367787-001 367786-001 2 Optical drives F or use on HP Pa vilion dv1000 notebook models 8X D VD-ROM Driv e 24X D VD/CD-RW Combo Driv e 4X D VD+R W/R and CD-RW Combo Drive 4X D VD±R W/R and CD-RW Combo Dr[...]
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3–2 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.5 Miscellan eous Ta b l e 3 - 4 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number Logo Kits F or use on HP Pa vilion dv1000 notebook models 373058-001 F or use on HP Compaq nx4800 notebook models 373530-001 F or use on Compaq Presar io V2000 notebook [...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 3 Pow e r c o rd s Fo r u s e i n : A ustralia and New Zealand 373979-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-021 Canada, F rench Canada, Latin Amer ica, T aiwan, Thailand, and the United States 373979-0[...]
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3–2 4 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g 3.6 Sequen tial P a rt N umber Listin g T able 3-5 Spare P ar ts: Sequential P ar t Number Listing Spare P ar t Number Description 309674-001 USB trav el mouse 352950-001 P ersonal Video Recorder 359118-001 USB diskette drive 364727-001 USB digital drive 367759-001 Batter y pack, 6[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 5 Spare P ar t Number Description 367771-001 Processor , Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB (includes thermal pad) 367773-001 Memor y module, 256-MB (266 MHz) 367774-001 Memor y module, 512-MB (266 MHz) 367775-001 Memor y module, 1024-MB (266 MHz) 367776-001 Screw Kit f o[...]
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3–2 6 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 367778-061 K eyboard f or use on HP Pa vili on dv1000 notebook models in Italy 367778-071 K eyboard f or use on HP Pa vili on dv1000 notebook models in Spain 367778-081 K eyboard f or use on HP Pa vili on dv1000 notebook models in Denmark 367778-091 [...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 7 Spare P ar t Number Description 367778-B71 K eyboard f or use on HP Pa vi lion dv1000 notebook models Finland and Sweden 367778-BB1 K eyboard fo r use on HP Pa vili on dv1000 notebook models in Israel 367778-DJ1 K eyboard f or use on HP Pa vili on dv1000 notebook models in Greece 3[...]
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3–2 8 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 367790-001 24X D VD/CD-R W Combo Dr ive f or use on HP P avilion dv1000 notebook models 367793-001 Speaker assemb ly for use on HP P avilion dv1000 notebook models 367794-001 USB/S-Video controller board fo r use on HP Pa vilion dv1000 notebook model[...]
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Page 97
Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–2 9 Spare P ar t Number Description 373047-001 Mini PCI communications ca rd, 802.11b/g Broadcomm (MO W) 373048-001 Mini PCI communications card, 802.11b/g Broadcomm (R OW) 373052-001 Processor , Intel Pentiu m M 735 (1.7-GHz) with 400-MHz FSB (includes thermal pad) 373053-001 Processo[...]
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Page 98
3–30 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 373525-001 24X D VD/CD-R W Combo Dr ive f or use on HP Compaq nx4800 and Compaq Presario V2000 notebook models 373528-001 Displa y assembly , 14.0-inch, WXGA, SV A f or use on HP Compaq nx4800 notebook models 373529-001 T op cover f or use on HP Co mp[...]
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Illustr ated P ar ts Catalog Maintenance and Serv ice Guide 3–31 Spare P ar t Number Description 373979-021 P ower cord f or use in Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 373979-031 P ower cord f or use in Australia, Hong K ong, New Zealand, and the United Kingdom 373979-061 P[...]
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3–3 2 Maintenance and Servi ce Guide Illustrated P ar ts Catalo g Spare P ar t Number Description 375983-001 8X D VD±RW/R and CD-R W Combo Dr ive f or use on HP P avilion dv1000 notebook models 375984-001 8X D VD±RW/R and CD-R W Combo Dr ive f or use on Compaq Presario V2 000 notebook models 376082-001 Wireless antenna cables 376588-001 Process[...]
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Page 101
Maintenance and Serv ice Guide 4–1 4 Remo v al an d Repl a cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T ools Required Y ou will need the following tools to complete the remo val and replacement procedures: ■ Magnetic scre wdriv er ■ Phillips P0 scre wdriv er ■ [...]
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4–2 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies Pl a s t i c Pa r ts Using excessi ve force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Ca bl es and Conn ec tors Ä CAUT ION: When serv[...]
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Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–3 ■ Before handling a dri ve, ensure that you are discharged of static electricity . While handling a dri ve, a void touching the connector . ■ Handle dri ves on surfaces co vered with at least one inch of shock-proof foam. ■ A void dropping dri ves from an y height on[...]
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Page 104
4–4 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies 4.5 P ac k a gin g and T rans portin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-s[...]
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Page 105
Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.6 W orksta tinon Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approv ed static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded wor[...]
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4–6 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies 4.7 Groundin g Eq uipm ent an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10%[...]
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Remo val and Replacement Pr eliminaries Maintenance and Serv ice Guide 4–7 Other grounding equipment recommended for use in pre venting electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and slee ve protectors ■ Conducti ve bins and other assembly or soldering aids ■ Nonconducti ve foam ■ Conducti ve tabletop [...]
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4–8 Maintenance and Servi ce Guide Remo val and Replacemen t Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Even[...]
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Page 109
Maintenance and Serv ice Guide 5–1 5 Remo v al an d Repl a cement Procedur es This chapter provides remo val and replacement procedures. There are 58 scre ws, in 7 different sizes, that must be remo ved, replaced, or loosened when serv icing the notebook. Make special note of each scre w size and location during remov al and replacement. Refer to[...]
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Page 110
5–2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 Serial N umber Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Seri al Nu mber Location[...]
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Page 111
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 .2 Disassembl y Sequenc e Chart Use the chart belo w to determine the section number to be referenced when removing notebook components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.3 Preparing the notebook for disassembly Batter y pack Hard drive[...]
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Page 112
5–4 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es Section Description # of Screws Remo ved 5.10 Displa y assembly 4 5.11 Base enclosure HP P avilion dv1000 = 19 HP Compaq nx4800 and Compaq Presario V2000 = 18 5.12 USB/S-Video controller board 2 5.13 Speaker assemb ly 0 5.14 R TC batter y 0 5.15 Menu control b utton board 4 [...]
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Page 113
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 5 .3 Preparing t h e Notebook for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the notebook. If you are unsure whether the notebook is of f or in Hibernation, turn the computer on, and then shut it do wn through the operating system. [...]
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Page 114
5–6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es Re mov ing the Battery P ack Re verse the abov e procedure to install the battery pack.[...]
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Page 115
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–7 5. Remov e the hard driv e by follo wing these steps: a. Loosen the 2 PM2.0×5.0 scre ws 1 that secure the hard dri ve cov er to the notebook. b . Lift the left side of the cov er and swing it to the right 2 . c. Remov e the hard driv e cov er . ✎ The hard dri ve cov er is [...]
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Page 116
5–8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es d. Use the mylar tab 1 on the right side of the hard dri ve to lift the right side of the hard dri ve up 2 until it disconnects from the notebook. e. Slide the hard dri ve to the right and remov e it from the hard dri ve bay . Re mov ing the Hard Dr iv e Spare P ar t Number [...]
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Page 117
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–9 f. Remov e the 4 PM2.5×4.0 screws 1 that secure the hard dri ve frame to the hard dri ve. g. Lift the frame straight up 2 to remov e if from the hard dri ve. h. Slide the hard dri ve connector 3 of f the hard dri ve. Re mov ing the Hard Dr iv e Fr ame and Connector Re verse [...]
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Page 118
5–10 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 notebook models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V20[...]
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Page 119
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–11 5. 5 M e m o r y M o d u l e 1. Prepare the notebook for disassembly (refer to Section 5.3 ). 2. Loosen the 2 PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the notebook. 3. Lift the front edge of the memory module compartment cov er up and swing it[...]
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Page 120
5–12 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es Remo ving the Memory Module Compartment Co ve r[...]
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Page 121
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–13 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises aw ay from the notebook.) 6. Slide the module aw ay from the socket at an angle 2 . ✎ Note that memory modules are slotted to pre vent [...]
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Page 122
5–14 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .6 Mini PCI Communi ca tions Card 1. Prepare the notebook for disassembly ( Section 5.3 ). Spare P ar t Number Information 802.11b/g Broadcomm (MOW ) 802.11b/g Broadcomm (RO W) 802.11b/g Broadcomm (Japan, f or use only on HP Compaq nx4800 notebook models) 802.11b Intel (M[...]
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Page 123
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–15 2. Loosen the PM2.0×5.0 scre w 1 that secures the Mini PCI compartment cov er to the notebook. 3. Lift the rear edge of the Mini PCI compartment cov er up, and then swing it forward 2 . 4. Remov e the Mini PCI compartment cov er . ✎ The Mini PCI compartment cov er is incl[...]
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Page 124
5–16 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Make note of which wireless antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the 2 retaining tabs 2 that secu[...]
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Page 125
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–17 5 .7 O ptical Driv e 1. Prepare the notebook for disassembly ( Section 5.3 ). Spare P ar t Number Information F or use on HP Pa vilion dv1000 notebook models 8X D VD-ROM Driv e 24X D VD/CD-RW Combo Driv e 4X D VD+RW /R and CD-RW Combo Drive 4X D VD±RW /R and CD-RW Combo Dri[...]
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Page 126
5–18 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. Remov e the PM2.0×7.0 screw 1 that secures the optical dri ve to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2 . (The optical dri ve media tray releases from the optical dri ve.) 4. Use the media tray frame to slide the op[...]
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Page 127
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–19 5. 8 Sw i t c h C ove r 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Position the notebook with the rear panel to ward you. Spare P ar t Number Information F or use on HP Pa vilion dv1000 notebook models with wireless capability 367781-001 F or use on HP Pa vi[...]
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Page 128
5–20 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 3 through 9 apply only to HP Pa vilion dv1000 notebook models. See steps 10 through 14 in this section for information on removing the switch co ver on HP Compaq nx4800 and Compaq Presario V2000 notebook models. 3. Remov e the 3 PM2.0×4.0 screws that secure the s[...]
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Page 129
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–21 4. T urn the notebook display-side up with the front panel to ward you. 5. Open the notebook as far as possible. 6. Insert a flat-blade scre wdriv er under the outside edges of the display hinge cov ers. 7. Lift up on the outside edges of the hinge cov ers 1 until the switch[...]
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Page 130
5–2 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 8. Swing the rear edge of the switch cov er forward. Remo ving the S witc h Co ver , HP P av ilion dv1000 Notebook Models Only 9. Remov e the switch cov er .[...]
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Page 131
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 3 ✎ Steps 10 through 14 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 10. Remov e the 2 PM2.0×4.0 screws that secure the switch co ver to the notebook. Remo ving the S witc h Co ver S cr ew s, HP C ompaq nx4800 and Compaq Pr esario V2000 Not ebo[...]
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Page 132
5–2 4 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 11. T urn the notebook display-side up with the front panel to ward you. 12. Open the notebook as far as possible. 13. Insert a flat-blade scre wdriv er into the slots located behind the F1, F5, F11, and insert keys 1 and lift up on the front edge of the switch cov er 2 un[...]
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Page 133
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 5 5. 9 Keyb o a r d 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the optical driv e ( Section 5.7 ). 3. Remov e the switch cov er ( Section 5.8 ). 4. Close the notebook. 5. T urn the notebook upside down with the rear panel to ward you. Spare P ar t Num[...]
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Page 134
5–2 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 6 through 11 apply only to HP Pa vilion dv1000 notebook models. See steps 12 through 15 in this section for information on removing the k eyboard on HP Compaq nx4800 and Compaq Presario V2000 notebook models. 6. Remov e the 2 PM2.0×4.0 screws that secure the k e[...]
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Page 135
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 7 7. T urn the notebook display-side up with the front panel to ward you. 8. Open the notebook as far as possible. 9. Lift the rear edge of the ke yboard and swing it forward until it rests on the palm rest. Relea sing the K ey board, HP P av ilion dv1000 Notebook Models Only[...]
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Page 136
5–2 8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 10. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the K ey board Cable , HP P av ilion dv1000 Notebook Models Only 11. Remov e the keyboard.[...]
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Page 137
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–2 9 ✎ Steps 12 through 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 12. Remov e the 4 PM2.0×3.0 screws 1 that secure the k eyboard to the notebook. 13. Swing the rear edge of the ke yboard up and forward 2 until it rests on the palm rest. Rele[...]
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Page 138
5–30 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 14. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K e yboar d Cable , HP Compaq nx48 00 and Compaq Pr esario V2000 Not ebook Models Only 15. Remov e the keyboard. Re verse [...]
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Page 139
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–31 5 . 1 0 Displa y Assem bly 1. Prepare the notebook for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment ( Section 5.5 ) and Mini PCI compartment cov ers ( Section 5.6 ). Spare P ar t Number Information F or use on HP Pa vilion dv1000 notebook models 14.0[...]
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Page 140
5–3 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Disconnect the wireless antenna cables from the Mini PCI communications card. Discon nect ing the Wireless Antenna Cables 4. Remov e the wireless antenna cables from the Mini PCI and memory module compartments. 5. Remov e the switch cov er ( Section 5.8 ). 6. Remov e th[...]
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Page 141
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 3 9. Disconnect the display cable from the system board 1 . 10. Remov e the tape 2 that secures the wireless antenna cables to the top cov er . 11. Remov e the cables from the clips 3 in the top cov er . Disconnecting the Displa y Cable and Re mov ing the Wir eless Anten na C[...]
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Page 142
5–34 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 12 and 13 apply only to HP Pa vilion dv1000 notebook models. See steps 14 and 15 in this section for information on removing the display assembly on HP Compaq nx4800 and Compaq Presario V2000 notebook models. Ä CAUT ION: Support the display a ssembl y when r emov[...]
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Page 143
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 5 ✎ Steps 14 and 15 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. Ä CAUT ION: Support the display a ssembl y when r emov ing the follo wing scr ew s. F ailure t o support the display ass embly can r esult in damage to the display a ssembly and o[...]
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Page 144
5–3 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. 1 1 B a s e E n c l o s u re 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) Spare P ar[...]
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Page 145
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 7 ✎ Steps 2 through 7 apply only to HP Pa vilion dv1000 notebook models. See steps 8 and 9 in this section for information on removing the base enclosur e on HP Compaq nx4800 and Compaq Presario V2000 notebook models. 2. Remov e the 2 PM2.0×7.0 screws that secure the base [...]
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Page 146
5–38 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. T urn the notebook upside down with the front panel to ward you. 4. Remov e the following: ❏ 14 PM2.0×7.0 scre ws 1 ❏ 1 PM2.0×5.0 scre w 2 ❏ 2 PM2.0×4.0 scre ws 3 Remo ving the Base Enc losur e Scr ew s, P art 2 , HP P av ilion d v1000 Notebook Models Only[...]
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Page 147
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–3 9 5. Swing the rear edge of the base enclosure straight up and forward 1 until it rests at an angle. 6. Slide the base enclosure back at an angle 2 . 7. Remov e the base enclosure. Remo ving the Base Enc losur e, HP P av ilion dv1000 Notebook Models Only[...]
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Page 148
5–40 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 8 and 9 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 8. Remov e the following: ❏ 15 PM2.0×7.0 scre ws 1 ❏ 3 PM2.0×4.0 scre ws 2 9. Lift the base enclosure straight up and remov e it 3 . Remo ving the Base Enc losur e, HP C ompaq [...]
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Page 149
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–41 5 . 1 2 USB/S - Video Controll er Board 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ [...]
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Page 150
5–4 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. Remov e the 2 PM2.0×4.0 screws 1 that secure the USB/S-V ideo controller board to the top cov er . 3. Lift up on the right side of the board 2 to disconnect it from the system board. 4. Remov e the USB/S-V ideo controller board. Remo ving the U SB/S -V ideo Contr oller[...]
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Page 151
Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5 –4 3 5 . 1 3 Spea k er Assem bly 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ Base enclo[...]
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Page 152
5–44 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker straight up to remo ve it from the top cov er 2 . Remo ving the Speak er Assembl y Re verse the abov e procedure to install the speaker assembly .[...]
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Page 153
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 5 5. 1 4 R TC B a t t e r y ✎ The R TC battery is included with the system board. Refer to Section 5.19, “System Board, ” for more information. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7[...]
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Page 154
5–46 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 . 1 5 Menu Contr ol But ton Boa rd ✎ This section applies only to HP Pa vilion dv1000 notebook models. 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ [...]
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Page 155
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 7 3. Remov e the tape that secures the menu control button board cable to the system board 1 . 4. Release the ZIF connector 2 to which the menu control button board cable is connected and disconnect the cable 3 . Disconnecting the Menu C ontr ol Button Board Ca ble[...]
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Page 156
5–48 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5. Remov e the 4 PM2.0×3.0 screws 1 that secure the menu control button board and shield to the top co ver . 6. Remov e the menu control button board shield 2 and board 3 . Remo ving the Menu C ontrol Button Boar d and Shield Re verse the abov e procedure to install the me[...]
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Page 157
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–4 9 5 . 1 6 Heat Sink 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ Base enclosure ( Sect[...]
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Page 158
5–50 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Disconnect the fan cable from the system board 1 . 4. Remov e the 3 PM2.0×4.0 screws 2 that secure the heat sink to the top cov er . 5. Remov e the heat sink 3 . Re mov ing the Heat Sink Re verse the abov e procedure to install the heat sink.[...]
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Page 159
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–51 5. 1 7 Fa n 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ Base enclosure ( Section 5.1[...]
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Page 160
5–5 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 3. Remov e the 2 PM2.0×4.0 screws 1 that secure the f an to the heat sink. 4. Remov e the fan 2 . Re mov ing the F an Re verse the abov e procedure to install the fan.[...]
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Page 161
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 3 5. 1 8 P r o c e s s o r 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ Base enclosure[...]
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Page 162
5–54 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 2. T urn the processor locking screw 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remov e it. ✎ Note that the gold triangle 3 on the processor should be aligned in the front right corner when you install the processor. Remo vi[...]
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Page 163
Remo val and Replacement Pr ocedures Maintenance and Servi ce Guide 5–5 5 5. 1 9 Sys t e m B o a r d ✎ All system board spares kits include a disk cell R TC battery . ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory [...]
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Page 164
5–5 6 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ Base enclosoure ( Section 5.11 ) ❏ U[...]
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Page 165
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 7 4. T urn the top cover upside do wn with the front panel to ward you. ✎ Steps 5 and 6 apply only to HP Pa vilion dv1000 notebook models. See steps 7 and 8 in this section for information on removing the system board on HP Compaq nx4800 and Compaq Presario V2000 notebook m[...]
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Page 166
5–5 8 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 7 and 8 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 7. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 8. Remov e the 4 PM2.0×4.0 screws 3 that secure the syste[...]
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Page 167
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–5 9 9. Flex and hold the left edge of the top co ver to the left 1 . 10. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear . Re leasing the S yst em Board , P art 1[...]
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Page 168
5–60 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 11. Flex and hold the front edge of the top co ver forward 1 . 12. Lift the front of the system board 2 until the audio connectors 3 are clear . Re leasing the S yst em Board , P art 2[...]
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Page 169
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–61 13. Slide the system board to the left at an angle and remov e it from the top cov er . Re mov ing the S ys tem Board Re verse the abov e procedure to install the system board.[...]
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Page 170
5–6 2 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es 5 .20 LED Board ✎ 1. Prepare the notebook for disassembly ( Section 5.3 ) and remov e the following components: ❏ Optical dri ve ( Section 5.7 ) ❏ Switch cov er ( Section 5.8 ) ❏ K eyboard ( Section 5.9 ) ❏ Display assembly ( Section 5.10 ) ❏ Base enclosoure ( [...]
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Page 171
Remo val and Replacement Pr ocedures Maintenance and Serv ice Guide 5–6 3 ✎ Steps 3 and 4 apply only to HP Pa vilion dv1000 notebook models. See steps 5 and 6 in this section for information on removing the LED board on HP Compaq nx4800 and Compaq Presario V2000 notebook models. 3. Release the ZIF connector 1 to which the LED board cable is con[...]
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Page 172
5–64 Maintenance and Servi ce Guide Remo val and Replacemen t Procedur es ✎ Steps 5 and 6 apply only to HP Compaq nx4800 and Compaq Presario V2000 notebook models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remov e the 2 PM2.0×3.0 screws 3 that secure the LED bo[...]
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Page 173
Maintenance and Serv ice Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions HP P avilion dv1000 Height (varies from front to bac k) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in HP Compaq nx4800 and Co mpaq Presario V2000 Height (va[...]
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Page 174
6–2 Maintenance and Servi ce Guide Spe cificat ions T emperature Operating* Nonoperating 10°C to 35°C -20°C to 60°C 50°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonope[...]
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Page 175
Specific at ions Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 14.0-inch, WXGA, SV A Display Dimensions Height Width Diagonal 27.94 cm 20.83 cm 35.56 cm 11.0 in 8.2 in 14.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r ma t Configuration 0.279 × 0.279 mm 1280 × 768 RGB ve[...]
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Page 176
6–4 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 3 Hard Drives 80-GB 60-GB 60-GB 40-GB Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T r ansfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec A T A [...]
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Page 177
Specific at ions Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V o ltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°[...]
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Page 178
6–6 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 5 24X D VD/CD-RW Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n)[...]
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Page 179
Specific at ions Maintenance and Serv ice Guide 6–7 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media DV D m e d i a Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V rms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword[...]
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Page 180
6–8 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 6 4X D VD+R W/R and CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-R W , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi [...]
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Page 181
Specific at ions Maintenance and Serv ice Guide 6–9 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) [...]
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Page 182
6–10 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 7 4X D VD±RW /R and CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (single and multi[...]
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Page 183
Specific at ions Maintenance and Serv ice Guide 6–11 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD DV D Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.7 Vrms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W ( [...]
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Page 184
6–12 Maintenance and Servi ce Guide Spe cificat ions Ta b l e 6 - 8 8X D VD±RW/R and CD-R W Combo Drive Applicable disk Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, DV D - 9 , DV D - 1 0 , DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, Fo r m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R, CD-R W Photo CD (singl[...]
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Page 185
Specific at ions Maintenance and Serv ice Guide 6–13 Disk thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD DV D Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4X) DV D - R W [...]
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Page 186
6–14 Maintenance and Servi ce Guide Spe cificat ions T able 6-9 8X Max D VD-ROM Drive Applicable disk D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.5[...]
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Page 187
Specific at ions Maintenance and Serv ice Guide 6–15 T rack pitc h 0.74 µm Access time CD media DV D m e d i a Random Full stroke < 100 ms < 175 ms < 125 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 512 KB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword DMA mode 2 3600 KB/s (150 KB[...]
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Page 188
6–16 Maintenance and Servi ce Guide Spe cificat ions T able 6-10 System DMA Hard ware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memor y access controller DMA5* A vailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]
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Page 189
Specific at ions Maintenance and Serv ice Guide 6–17 T able 6-11 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natura l Ke yboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM U SB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant AC—Link A udio Intel 82801DB/DBM SM Bus Controller—2[...]
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Page 190
6–18 Maintenance and Servi ce Guide Spe cificat ions Hard ware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 touch pad IRQ13 Numeric data processor IRQ14 Primar y [...]
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Page 191
Specific at ions Maintenance and Serv ice Guide 6–19 T able 6-12 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for C[...]
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Page 192
6–20 Maintenance and Servi ce Guide Spe cificat ions I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no . 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixe d disk controller 178 - 1EF Unused 1F0 - 1F7 Pr imar y fixed disk cont[...]
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Page 193
Specific at ions Maintenance and Serv ice Guide 6–21 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette driv e controller 378 - 37F P arallel por t (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 [...]
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Page 194
6–2 2 Maintenance and Servi ce Guide Spe cificat ions T able 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memor y 58 MB 010[...]
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Page 195
Maintenance and Serv ice Guide A–1 A Con nector P in Assignme nts Ta b l e A - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]
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Page 196
A–2 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused[...]
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Page 197
Connect or Pin As signments Maintenance and Serv ice Guide A–3 Ta b l e A - 3 S-Video-Out Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground[...]
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Page 198
A–4 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog[...]
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Page 199
Connect or Pin As signments Maintenance and Serv ice Guide A–5 Ta b l e A - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused[...]
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Page 200
A–6 Maintenance and Servi ce Guide Connec tor P in Assignments Ta b l e A - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e A - 7 A udio-Out (Headphone) Pin Signal Pin Signal 1 A udio out, left channel 3 Ground 2 A udio out, r ight channel[...]
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Page 201
Maintenance and Serv ice Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C. The po wer cord set included with the notebook meets the requirements for use in the country where the equipment is [...]
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Page 202
B–2 Maintenance and Servi ce Guide P ow er Cor d Set Requirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approved b y an acceptable accredited agency responsible for[...]
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Page 203
P ow er Cord Set Requir ements Maintenance and Serv ice Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country Accredited Agency Applicable Note Number Au s t ra l i a EANSW 1 Au s t r i a OV E 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n METI[...]
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Page 204
B–4 Maintenance and Servi ce Guide P ow er Cor d Set Requirements United Kingdom BSI 1 United States UL 2 ✎ 1. The fle xible cord must be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² conductor size . P ower cord set fittings (appliance coupler and w all plug) must bear the cert ification mark of the agency responsible f or ev aluation in[...]
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Page 205
Maintenance and Serv ice Guide C–1 C Scre w Li sting This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Screw Kits, spare part numbers 367776-001 (for use on HP Pa vilion dv1000 notebook models) and 373534-001 (for use on HP C[...]
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Page 206
C–2 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 1 T wo screws that secure the hard driv e co ver to the notebook (scre ws are captured on the cov er by C clips; documented in Section 5.3[...]
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Page 207
Sc rew Li s t i n g Maintenance and Serv ice Guide C–3 Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y asse mbly on the HP Compaq nx4800 and Compaq Presario V2000 no tebook (documented in Se[...]
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Page 208
C–4 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×5. 0 Scr ew L ocations Ta b l e C - 1 Phillips PM2.0×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the base enclosur e on the HP P avilion dv1000 notebook (documented in Section 5.11 ) mm[...]
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Page 209
Sc rew Li s t i n g Maintenance and Serv ice Guide C–5 Phillips M2 .5×4. 0 Scr e w Locatio ns Ta b l e C - 2 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard dr iv e frame to the hard drive (documented in Section 5.3 ) mm[...]
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Page 210
C–6 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×7 .0 Sc re w Locations Ta b l e C - 3 Phillips PM2.0×7.0 Screw Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 1 screw that secures the optical driv e to the notebook (documented in Section 5.7 ) mm[...]
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Page 211
Sc rew Li s t i n g Maintenance and Serv ice Guide C–7 Phillips M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the HP P avilion dv1000 notebook (documented in Section 5.11 ) mm[...]
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Page 212
C–8 Maintenance and Serv ice Guide Scr ew Listing Phillips M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 14 screws that secure the base enclos ure on the HP P avilion dv1000 notebook (documented in Section 5.11 ) mm[...]
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Page 213
Sc rew Li s t i n g Maintenance and Serv ice Guide C–9 Phillips M2 . 0×6. 0 Scr ew L ocations Ta b l e C - 3 Phillips PM2.0×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base en closure on the HP Compaq nx4800 and Compaq Presario V2000 no tebook (documented in Sect[...]
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Page 214
C–10 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the s witch cover on the HP P avilion dv1000 notebook (documented in Section 5.8 ) mm[...]
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Page 215
Sc rew Li s t i n g Maintenance and Serv ice Guide C–11 Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the s witch cover on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section[...]
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Page 216
C–12 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the k eyboard on the HP P avilion dv1000 notebook (documented in Section 5.9 ) mm[...]
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Page 217
Sc rew Li s t i n g Maintenance and Serv ice Guide C–13 Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the HP P avilion dv1000 notebook (documented in Section 5.11 ) mm[...]
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Page 218
C–14 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 no tebook (documented in Section 5.[...]
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Page 219
Sc rew Li s t i n g Maintenance and Serv ice Guide C–15 Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the USB/S-Vide o controller boar d to the notebook (documented in Section 5.12 ) mm[...]
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Page 220
C–16 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the heat sink to the notebook (documented in Section 5.16 ) mm[...]
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Page 221
Sc rew Li s t i n g Maintenance and Serv ice Guide C–17 Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the f an to the heat sink (documented in Section 5.17 ) mm[...]
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Page 222
C–18 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the HP P avilion dv1000 notebook (documented in Section 5.19 ) mm[...]
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Page 223
Sc rew Li s t i n g Maintenance and Serv ice Guide C–19 Phillips M2 . 0×4.0 Sc r ew L ocations Ta b l e C - 4 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system bo ard on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section[...]
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Page 224
C–20 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×3 .0 Sc re w Locatio ns Ta b l e C - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the k eyboard on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.9 ) mm[...]
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Page 225
Sc rew Li s t i n g Maintenance and Serv ice Guide C–21 Phillips M2 . 0×3 .0 Sc re w Locatio ns Ta b l e C - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the men u control bu tton board on the HP P avilion dv1000 notebook (documented in Section 5.15 ) [...]
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C–2 2 Maintenance and Servi ce Guide Scr ew Listing Phillips M2 . 0×3 .0 Sc re w Locatio ns Ta b l e C - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board on the HP Compaq nx4800 and Compaq Presario V2000 notebook (documented in Section 5.20 )[...]
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Sc rew Li s t i n g Maintenance and Serv ice Guide C–2 3 Phillips M2 . 0×5. 0 Round Head Sc r ew L ocations Ta b l e C - 6 Phillips PM2.0×7.0 Round Head Screw Color Qty . Length Thread Head Width Silver 4 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y assembly on the HP P avilion dv1000 notebook (documented in Section 5.10 )[...]
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C–2 4 Maint enance and Service Gui de Scr ew Listing Phillips M1. 5×2 .0 Sc re w Locatio ns Ta b l e C - 7 Phillips PM1.5×2.0 Screw Color Qty . Length Thread Head Width Black 3 2.0 mm 1.5 mm 6.0 mm Where used: 3 screws that secure the LED board on the HP P avilion dv1000 notebook (documented in Section 5.20 ) mm[...]
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Maintenance and Serv ice Guide Index–1 Ind e x 1394 port 1–11 , 1–13 6-in-1 Digital Media Reader 1–11 6-in-1 Digital Media Reader light 1–11 6-in-1 Memory Reader 1–13 6-in-1 Memory Reader light 1–13 A AC adapter, spare part number 3–22 , 3–28 antenna cable, spare part number 3–3 , 3–32 arrow keys 1–19 , 1–21 audio troubles[...]
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Index–2 Maintenance and S ervice Guide Index top 1–22 , 1–24 , 1–26 , 1–28 , 1–30 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 connector pin assignments external monitor A–4 headphone A–6 microphone A–6 monitor A–4 RJ-11 (modem) A–5 RJ-45 (network) A–2 S-Video-out A?[...]
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Page 231
Index Maintenance and Serv ice Guide Index–3 exhaust vents 1–15 , 1–17 , 1–33 , 1–35 expansion base, troubleshooting 2–14 expansion port 1–15 , 1–17 external monitor port location 1–15 , 1–17 pin assignments A–4 F f1 to f12 keys 1–19 , 1–21 fan removal 5–51 spare part number 3–9 , 3–28 , 5–51 features 1–2 feet il[...]
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Index–4 Maintenance and S ervice Guide Index I I/O address specifications 6–19 IDE drive light 1–7 , 1–9 interrupt specifications 6–17 K keyboard removal 5–25 spare part numbers 3–7 , 3–25 , 3–26 , 3–27 , 5–25 troubleshooting 2–26 keyboard components 1–18 , 1–20 keypad keys 1–19 , 1–21 L label area 1–33 , 1–35 LE[...]
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Page 233
Index Maintenance and Serv ice Guide Index–5 Music button 1–23 mute button 1–25 , 1–29 mute light 1–25 , 1–29 N network jack location 1–15 , 1–17 pin assignments A–2 network, troubleshooting 2–28 Next/Fast Forward button 1–25 nonfunctioning device, troubleshooting 2–14 , 2–25 notebook feet illustrated 3–18 locations 5–[...]
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Index–6 Maintenance and S ervice Guide Index replacement preliminaries 4–1 procedures 5–1 right-side components 1–10 , 1–12 RJ-11 (modem) jack location 1–15 , 1–17 pin assignments A–5 RJ-45 (network) jack location 1–15 , 1–17 pin assignments A–2 RTC battery, removal 5–45 S Screw Kit, spare part number 3–22 , 3–25 , 3–3[...]
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Index Maintenance and Serv ice Guide Index–7 troubleshooting audio 2–23 Computer Setup 2–1 expansion base 2–14 flowcharts 2–5 keyboard 2–26 modem 2–28 network 2–28 no OS loading for QuickPlay Application 2–21 , 2–22 nonfunctioning device 2–14 , 2–25 OS loading 2–15 overview 2–1 pointing device 2–27 power 2–8 video 2?[...]