HP (Hewlett-Packard) dx5150 manual

ser v ice r efer ence guide hp busine ss deskt op dx515 0 se r ie s 1st editi on This doc ument pr o v ides inf ormati on on the r emov al and r eplacement of all parts as well a s infor mation on tr ouble shooting, Deskt op Management , setup utilities , P A T A and S A T A dri v es, saf ety , routine car e , connect or pin assignments , PO S T er[...]

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Ser vice Ref erence Gui de HP Busines s Desktop dx515 0 Seri es 1st E diti on Doc ument P ar t Number : 3 616 85 -001 April 2 005[...]

© Copyright 2005 He wlett-Packard Dev elopment Company , L.P . The information contained herein is subject to change without notice. Microsoft, MS-DOS, W indows, and W indo w s NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel is a trademark of Intel Corporat ion in the U.S. and other countries. Adobe, Acrobat, and [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 iii Conte nts 1 Installing the Operating System 1.1 Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1.2 Transferring Files and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iv 36 1 685 - 0 0 1 S er vi c e Re fe re n c e G u i d e, d x 5 1 50 Cont ent s 3.4 ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4 3.4.1 Remote ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 v Conte nts 5.4 Routine Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 5.4.1 General Cleaning Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 5.4.2 Cl[...]

vi 3 6 1 685- 00 1 Se r vic e Ref ere n ce G ui d e, d x 51 50 Cont ent s 7 Removal and Replacement Procedures — Small Form Factor (SFF) Chassis 7.1 Preparation for Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1 7.2 External Security Devices . . . . . . . . . . . . . . . .[...]

Servi ce Ref erence Gui de, dx515 0 3 6168 5-001 1–1 1 Installin g t he O peratin g S y s tem Ä CAUTION: Do not add optional har dw ar e or third-party dev ices to y our computer until the operating sy stem is succes sfully inst alled. Doing so ma y cause err ors and may pr ev ent the operating sy stem fr om installing pr operl y . Ä CAUTION: O[...]

1–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Instal ling t he Operating S ystem 1 .2 T r ansferring Files and S et ting s Use the Microsoft W indo ws XP Files and Settings Transfer W izard to mo ve f iles and settings from an old computer to a ne w one. Click Start > All Programs > Accessories > System T ools > Files and Setti[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 1–3 Installing the Oper ating S ystem 1. 5 H P S o f t w a r e The Microsoft W indo ws XP Professional operating system is preinstalled on the computer and will be configured automatically the f irst time the computer is turned on. The follo wing HP software may also be installed at that time on se[...]

1–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Instal ling t he Operating S ystem[...]

Servi ce Ref erence Gui de, dx515 0 3 6168 5-001 2–1 2 Setu p Utiliti es and Dia gn osti c s F ea tures Setup Utilities (F10) and diagnostic features pr ovide information needed about the computer system when contacting Customer Support. Y ou can also use these tools to: ■ Change factory default settings and to set or change the system conf igu[...]

2–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Setup Utilitie s and Diagnostic s Featur es 2.2 C ompu ter Setup (F1 0) Utilities Use Computer Setup (F10) Utility to do the follo wing: ■ Change factory default settings. ■ Set the system date and time. ■ Set, vie w , change, or v erify the system co nfiguration, including settings for p[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 2–3 Setup Utiliti es and Diagnost ics F eatur es Six action choices are listed on th e Computer Setup Utility screen: ❏ PC Health Status ❏ Load Optimized Defaults ❏ Set Supervisor Passw ord ❏ Set User Passw ord ❏ Sav e & Exit Setup ❏ Exit W ithout Sa ving Use the arro w keys to sele[...]

2–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Setup Utilitie s and Diagnostic s Featur es 2.2.2 Com puter Setu p Menu Compute r Setup Heading Opt ion Descript ion Sys t e m Infor mation Displa ys Pr oduct Name Processor T y pe Cache Siz e Memory Si z e S ystem ROM Integr ated MA C UUID S ystem Ser ial # Asset T rac king Number Enter Asset [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 2–5 Setup Utiliti es and Diagnost ics F eatur es Advan ce d BIOS F eatur es Rem ovab le D evice Bo ot Seq. Allo ws y ou to sp ecify the or der in whi ch attac hed dev ices (such as an FDD , an LS120, or a Z ip Dr i ve) ar e chec k ed for a boo table operating s y stem image . Hard Disk Boot Seq. Al[...]

2–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Setup Utilitie s and Diagnostic s Featur es Advan ce d Chip set Fe a t u r e s (continued) Vid e o D i sp l ay Devi ce s Allo w s you t o set to: •A u t o •C R T o n l y •D F P o n l y •C R T F o r c e , D F P A u t o Init Displa y Fi rst Allo ws y ou to s elect the pr imar y V G A sour[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 2–7 Setup Utiliti es and Diagnost ics F eatur es Po w e r Management Setup (continued) After A C P o wer L oss Allow s y ou to selec t: • Las t State •O n •O f f Po w e r O n b y P C I C a r d Enables/disable s capability of po we ring on b y PCI car d. AMD Cool’n ’Quiet Allo ws y ou to s[...]

2–8 3 6168 5-001 Service R efer ence Guide , dx515 0 Setup Utilitie s and Diagnostic s Featur es 2.3 Reco v ering t he C onfigura tion Set tin gs Recov ering the configuration settings established in the Computer Setup (F10) Utility requires that you first back up the settings before a reco very is needed. The CMOS Sav e/Load utility R OMP A Q ca[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 2–9 Setup Utiliti es and Diagnost ics F eatur es 2.3.2 R estorin g t he CMOS 1. Make sure the tar get computer is turned on. Connect the remov able storage to the target computer . 2. In W indo ws, click Start > Run , type CMD , and click OK . to open a DOS command windo w . 3. T ype N :folder[...]

2–10 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Setup Utilitie s and Diagnostic s Featur es Once you do wnload the software onto the hard driv e, install the software as follo ws: 1. Close all W indo ws applications. 2. Install the Diagnostics for W indo ws utility: ❏ In W indo ws XP , select Start > Setup Software icon. Select Diagnos[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 2–11 Setup Utiliti es and Diagnost ics F eatur es Men u Bar —F ile, Categ orie s, Na vigat ion, Le v e l, T ab, Hel p At the top of the Diagnostics for W indo ws scre en is a menu bar consisting of six pull-down menus. Select a menu for the follo wing system information: ■ File—Sav e As, Prin[...]

2–12 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Setup Utilitie s and Diagnostic s Featur es 2.4.4 Running Diagnos tic T ests in Diagnostic s for Windo w s T o run diagnostic tests: 1. Click Start > HP Inf ormation Center > Diagnostics for W indows . Alternately , you can access Diagnostics for W indows using the Control P anel. The sc[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 2–13 Setup Utiliti es and Diagnost ics F eatur es 8. T o print a test report: ❏ If the report is on the Log tab, on the File menu, click Sav e As , and then print the file from the selected folder . ❏ If the report is on the Error tab, select the Error tab, and then click Print . 9. If errors a[...]

2–14 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Setup Utilitie s and Diagnostic s Featur es ✎ Saving the conf iguration of the computer periodi cally allo ws you to keep a history of the configuration. This history may be useful to you in the future if the system encounters a problem that requires debugging. 4. T o exit Conf iguration Rec[...]

Servi ce Ref erence Gui de, dx515 0 3 6168 5-001 3–1 3 Des kt op Manage ment HP Intelligent Manageability provides standard s-based solutions for managing and controlling desktops, workstations, and notebook PCs in a network ed en vironment. The ke y capabilities and features of desktop management are: ■ Initial configuration and deplo yment ?[...]

3–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Desktop Managemen t 3.2 Remote S y stem Ins talla tion Remote System Installation allo ws you to start and set up your system using the software and configuration information located on a netw ork server b y initiating the Preboot Execution En vironment (PXE). The Remote System Installati on fe[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–3 Desktop Managemen t 3.3 .2 Altiris C lient M ana gemen t Solutions HP and Altiris hav e partnered to provide comprehensi ve, tightly inte grated systems management solutions to reduce the cost of o wning HP clie nt PCs. HP Client Manager Software is the foundation for additional Altiris Client [...]

3–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Desktop Managemen t 3.3 .4 Proactiv e C han ge Notifi cation (PCN) The Proacti ve Change Notif ication program uses th e Subscriber's Choice W eb site to proactiv ely and automatically send you: ■ Proacti ve Change Notif ication (PCN) emails informing you of hardware and software changes[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–5 Desktop Managemen t 3.4.2 HPQ F la sh Use the HPQFlash utility to locally update or restore the system R OM in indi vidual PCs through a W indo ws en vironment. For more information on HPQFlash, refer to the HP Client Manager Software or System Software Manager at http://w ww .hp.com/su pport/f[...]

3–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Desktop Managemen t Ä CAUTION: Y ou cannot boot all computers from a U SB flas h media dev ice . If the def ault boot order in the Compute r Setup (F10) Utility lists the USB de v ice befor e the har d dri ve , y ou can boot the computer fr om a USB flash medi a dev ice . Otherwise , y ou must[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–7 Desktop Managemen t 12. Copy any f iles you sa ved in step 9 back to your USB flash media de vice. 13. Remov e the diskette and reboot the comput er . The computer will boot to the USB flash media de vice as driv e C. ✎ The default boot order v aries from computer to co mputer , and you can c[...]

3–8 3 6168 5-001 Service R efer ence Guide , dx515 0 Desktop Managemen t 9. If the system did not automatically restart when exiting FDISK, press Ct rl+ Alt +De l to reboot to the DOS diskette. 10. At the A: prompt, type FORMA T C: /S and press Enter . Format will format the USB flash media de vice, add the system files, and ask for a V olume La[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–9 Desktop Managemen t 3.4.6 W orl d Wide W eb Site When making the transition to ne w or revised opera ting systems, it is important to implement the support software designed for that operating syst em. If you plan to run a ve rsion of Microsoft W indo ws that is different from the v ersion incl[...]

3–10 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Desktop Managemen t The follo wing table and sections refer to managing security features of your computer locally through the Computer Setup Utilities (F10). Securit y Feature s Overvie w Opti on Descriptio n Supervisor Pa s s w o r d Allo ws y ou to s et and enable Supervisor (administr ator[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–11 Desktop Managemen t 3.5. 1 P a ssword S ec u rit y The user password pre vents unauthorized use of th e computer b y requiring entry of a password to access applications or data each time the computer is turned on or restarted. The setup password specifically pre v ents unauthorized access to [...]

3–12 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Desktop Managemen t 3. Select Security , then Powe r-O n Pa s sw o rd and follow the instructions on the screen. 4. Before exiting, on the File menu, select Sa ve Changes and Exit. Entering a User P as sw ord T o enter a po wer-on password, complete the follo wing steps: 1. T urn on or restart[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–13 Desktop Managemen t Ch anging a Us er or Super visor P assw ord If the system is equipped with an em bedded security device, refer to the HP Pr otectT ools Embedded Security Guide, on the Documentation CD . 1. T urn on or restart the computer . If you are in W indows, click Start > Shut Dow[...]

3–14 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Desktop Managemen t ✎ If you do not press the F1 0 key at the appropriate time, you must restart the computer and press and hold the F1 0 key again to access the utility . If you are using a PS/2 ke yboard, you may se e a Ke yboard Error message—disregard it. 3. Select Advanced BIOS F eatu[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 3–15 Desktop Managemen t 3.5 .5 Before Y ou P artition or For ma t t he Cu rrent Bootabl e Disk Ensure that MBR Security is disabled before you change partitioning or formatting of the current bootable disk. Some disk utilities, such as FD ISK and FORMA T , attempt to update the MBR. If MBR Securit[...]

3–16 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Desktop Managemen t[...]

4 Seri al and P arallel A T A Dri v e G uid elines an d F ea tures ✎ Serial A T A = SA T A Parallel A T A = P A T A Ä CAUTION: HP only supports a P A T A hard dr iv e in SA T A s ys tems when the P A T A hard dr iv e is used in a MultiBay de vi ce. 4. 1 SA T A H ard Driv e Inf ormation SA T A connectors on the system board are color coded to mak[...]

4–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s 4. 1 .2 SA T A P o w er C abl e 4.2 P A T A H ard Driv e Inf orma tion Pin N u mb er Us a g e Dev ic e Plu g H os t Plu g P1 Gr ound Ground Gr ound P2* A+ T ransmit data R ecei ve dat a P3* A- T r ansmit data R ecei ve data P4 Gr ou[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 4–3 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s 4.2. 1 P A T A D ata C abl e 4.2.2 P A T A P o wer Cab le Pin S i g n al Pin S i g n al Pin S i g na l 1 2 3 4 5 Reset Gr ound DD7 DD8 DD6 15 16 17 18 19 DD1 DD14 DD0 DD15 Gr ound 29 30 31 32 33 DMAK Gr ound INTRQ IOCS16 DA 1 6 7 8 [...]

4–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s 4.2.3 P A T A Cab le Lay out The faces of industry-standard cable connectors are color -coded for easy recognition: ■ System board connector = blue face ■ De vice 0 connector = black face ■ De vice 1 connector = gray face ✎ [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 4–5 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s The dri ve attached to a channel must hav e a dr i ve designation. If a dri ve is attached to the De vice 0 cable position and its cable-select jumper is present, the driv e is designated as Device 0. Similarly , if a drive is attac[...]

4–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s 4.6 S A T A B I OS 4.6. 1 Leg acy Mode Use Legac y mode to access devices attached to the embedded IDE controller . The channel requires two f ixed I/O address ranges and an IRQ for each. ❏ Command block: 1F0h - 1F7h ❏ Control b[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 4–7 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s 4.6.2 Nativ e Mode Use Nati ve mode to access de vices attached to add-in cards. Nativ e mode is not supported by many le gacy operating systems. PCI Plug-n-Play BIOS assigns addresses and the IRQ is shared with multiple controllers[...]

4–8 3 6168 5-001 Service R efer ence Guide , dx515 0 Ser ial and P ar allel A T A Dri v e Guidelines and F eature s[...]

Servi ce Ref erence Gui de, dx515 0 3 6168 5-001 5–1 5 Id entif ying t he C ha ssis , Routine C are, and Di sassembl y P r epa rati on This chapter provides general service informat ion. T o properly service the computer, you must adhere to the procedures and prec autions described in this chapter . Ä CAUTION: When the computer is plugged into a[...]

5–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Identifying the Chassis , Routine Car e , and Disassembly Pr epar ation 5 . 1 .2 Small Form F ac tor (SFF ) 5 .2 Elec trostati c Disc harge Information A sudden discharge of static electricity fro m your finger or other conductor can destroy static-sensiti ve de vices or microcircuitry . Often [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 5–3 Identifying the C hassis, R outine Car e , and Disassembl y Prepar ation 5 .2. 1 G eneratin g Sta tic The follo wing table shows that: ■ Dif ferent activities generate dif ferent amounts of static electricity . ■ Static electricity increases as humidity decreases. ✎ 700 volts can de grade[...]

5–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Identifying the Chassis , Routine Car e , and Disassembly Pr epar ation ■ Heel straps/T oe straps/Boot straps can be used at standing workstations and are compatible with most types of shoes or boots. On conducti ve floors or dissipati ve floor mats, use them on both feet with a maximum of on[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 5–5 Identifying the C hassis, R outine Car e , and Disassembl y Prepar ation ■ Conducti ve tote boxes ■ Opaque shielding bags ■ T ransparent metallized shielding bags ■ T ransparent shielding tubes 5. 3 O p e r a t i n g G u i d e l i n e s T o pre vent ov erheating and to help prolong the [...]

5–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Identifying the Chassis , Routine Car e , and Disassembly Pr epar ation 5 .4.2 C leanin g th e Com puter C ase Follo w all safety precautions in Section 5.4.1, “General Cleaning Safety Precautions, ” before cleaning the computer . T o clean the computer case, follo w the procedures describe[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 5–7 Identifying the C hassis, R outine Car e , and Disassembl y Prepar ation 5 .4.5 C leanin g the Mouse Before cleaning the mouse, ensure that th e po wer to the computer is turned off. ■ Clean the mouse ball by f irst removing the retaining plate and the ball from the housing. Pull out any debr[...]

5–8 3 6168 5-001 Service R efer ence Guide , dx515 0 Identifying the Chassis , Routine Car e , and Disassembly Pr epar ation 5. 5. 4 C a b l e s a n d C o n n e c t o rs Most cables used in the unit are flat, flexible ca bles. Y ou just handle these cables with care to av oid damage. Apply only the tension required to seat or unseat the cables du[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 5–9 Identifying the C hassis, R outine Car e , and Disassembl y Prepar ation 5 .5 .6 Lit hium Coin C ell Ba t ter y The battery that comes with the computer prov ides po wer to the real-time clock and has a lifetime of about three years. See the appropriate remov al and replacement chap ter for the[...]

5–10 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Identifying the Chassis , Routine Car e , and Disassembly Pr epar ation[...]

Servi ce Ref erence Gui de, dx515 0 3 6168 5-001 6–1 6 Remo v al and Repl acem ent Procedures— Micr ot o w e r ( MT) Cha ss i s Adherence to the procedures and precautions desc ribed in this chapter is essential for proper service. After completing all necessary remov al and replacement procedures, run the Diagnostics utility to verify that all[...]

6–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6.2 External Sec urit y De vices 6.2. 1 Ins talling a Cab le Loc k The cable lock may be used to secure the computer access panel to the ch assis and, at the same time, secure the computer to a fix ed object. 6.2.2 Installing [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–3 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.3 Ac ces s Panel 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). Ä CAUTION: Bef ore r emo ving the computer access panel , ensu re that the compu ter is turned off and that the po[...]

6–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6.4 F ront Bezel 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel ( Section 6.3, “ Access Panel” ). 3. T o remov e the front bezel, press in on th e tw[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–5 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.5 F ront Driv e Be zels 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel ( Section 6.3, “ Access Panel” ). 3. Remov e the front bezel ( Section 6.4, [...]

6–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6.5 .2 Disk ette Driv e B ezel Press the two upper 1 or the two lo wer 2 tabs for the diskette dri v e bezel towards the center of the dri ve bezel and push the bezel out to remov e it from the front bezel. T o install a bezel[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–7 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.6 Cab le M ana gem ent Always follo w good cable management practices when working inside the computer . ■ K eep cables away from major heat sources lik e the heatsink. ■ Do not jam cables on top of expansion cards or me[...]

6–8 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6.6. 1 C ab l e Co nn ec t io ns Cable T o Cable Desig nator P ow er Suppl y S y stem boar d P1 P ow er Suppl y S y stem boar d P5 P ow er Supply 1st S A T A Har d dri ve P7 P ow er Suppl y 2nd S A T A Har d dri v e P6 P ow er[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–9 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.7 Memor y Modules Ä CAUTION: The memory module sock ets hav e gold metal contacts . When upgrading the memory , it is important to use memory modules w ith gold metal contacts to pr e vent cor ro sion and/or o xidati on re [...]

6–10 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6.8 Expansion Cards 6.8. 1 Expansion Slot C o v er 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is paralle[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–11 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.8.2 P CI Expansion Card For preliminary steps, see Section 6.8.1, “Expansion Slot Co ver . ” 1. Lay the computer on its side with the open side facing up. If replacing a PCI expansion card go to step 2. If installing a [...]

6–12 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. When installing an expansion card, hold the card just abo ve the expansion slot on the system board then mov e the card tow ard the rear of the chassis so that the bracket on the card is aligned with the open slot on the r[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–13 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.9 Dri ves The computer supports up to six dri ves that may be installed in v arious configurations. This Section describes the procedure for replaci ng or upgrading the storage dri ves. A T orx T -15 scre wdriv er is needed[...]

6–14 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6.9 .2 Removing a Driv e 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make it [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–15 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis Disconnec ting Diskette Driv e Ca bles Data cable is 1 and po wer cable is 2 . Disconnec ting H ard Driv e Cab les Po wer cable is 1 , data cable is 2 .[...]

6–16 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis Rel ea sin g t he Drives 5. A latch dri ve bracket with release tabs secures the dri ves in the dri v e bay . Lift the release tab on the latch dri ve bracket 1 for the dri ve you w ant to remove, then slide the dri ve from i[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–17 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6.9 .3 Installin g a Driv e Ä CAUTION: T o pr e vent los s of w ork and damage to the computer or dr iv e: ■ If yo u are inse rt ing or r emov ing a har d dri ve , shut do wn the operating s ystem pr operly , then turn off[...]

6–18 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 3. Reconnect all cables to the dri ve as sho wn in the following illustrations. ✎ Refer to Chapter 4, Section 4.3, “P A T A Driv e Installation Guidelines, ” for information on attaching the cabling to get optimum perfo[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–19 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis Connec ting H ard Driv e Cabl es Po wer cable is 1 , data cable is 2 . 4. Install the front bezel ( Section 6.4, “Front Bezel” ). 5. Install the access panel ( Section 6.3, “ Access Panel” ). 6. T urn on the computer [...]

6–20 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. 1 0 C h a s si s Fan 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make it e[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–21 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 1 F ront I/O P anel Housing As sembly 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the[...]

6–2 2 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. 1 2 Front I/O De vices 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make i[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–2 3 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 3 P o w er S wi tch Assembl y 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table [...]

6–2 4 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 9. Place the switch holder with switch installed into the inside of the front I/O panel housing and position the legs of the retaining clip into the clip slots. Press f irmly so that the clips will penetrate the slot opening[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–2 5 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 4 H e a ts in k 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make it eas[...]

6–2 6 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. 1 5 Processor 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make it easier [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–2 7 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 6 Sy s tem B oa rd 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make it [...]

6–2 8 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis T o install a processor backing plate: 1. Lay the new system board top do wn on a padd ed surface to protect the board from damage. 2. Remov e the protectiv e paper shield 1 from the mounting surface of the backing plate. 3.[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–2 9 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 7 B a t te r y The battery that comes with your computer pr ovides po wer to the real-time clock and has a lifetime of about three years. When replacing the battery , use a battery equiv alent to the battery originally [...]

6–30 3 6168 5-001 Service R efer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. 1 7 . 1 T ype 1 B a t t er y Ho l d er 1. Lift the battery out of its holder . 2. Slide the replacement battery into position, positi ve side up. The battery holder automatically secures the battery in the proper position. [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 6–31 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 7 .2 T ype 2 Ba t tery H old er 1. T o release the battery from its holder , squeez e the metal clamp that extends abo ve one edge of the battery 1 . When the battery pops up, lift it out. 2. T o insert the ne w battery [...]

6–3 2 3 6168 5-001 Service R efer ence Guide , dx515 0 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. 1 7 .3 T ype 3 Bat ter y Ho lder 1. T o release the battery from its holder , press back le ver 1 that extends abo ve one edge of the battery . 2. When the battery pops up, lift it out 2 . 3. T o insert the ne w battery ,[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 6–3 3 Remo val and R eplacement Pr ocedures— M icr oto wer (MT) Cha ssis 6. 1 8 S p ea k er 1. Prepare the computer for disassembly ( Section 6.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table to make it easie[...]

6–34 3 6168 5-001 Service R efer ence Guide , dx5150 Remo val and R eplacement Pr ocedure s— Mic roto w er (MT) Chassis 6. 1 9 P o wer Su p p ly Å W A RNING : V oltage is alw ay s pre sent on the s ystem boar d when the com puter is plugged into an acti ve A C outlet . T o av oid po ssible personal inj ury and damage to the equipment , disconn[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–1 7 Remo v al and Repl acem ent Procedures— Small For m Fac tor (SFF ) C ha ssis Adherence to the procedures and precautions desc ribed in this chapter is essential for proper service. After completing all necessary remov al and replacement procedures, run the Diagnostics utility to verify that[...]

7–2 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7 .2 External Sec urit y De vices 7. 2 . 1 C a b l e L o c k The cable lock may be used to secure the computer access panel to the ch assis and, at the same time, secure the computer to a fix ed object. As sho wn, ther[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–3 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7. 2 . 2 P a d l o c k A padlock may be used by itself to secure the access panel to the computer chassis. A padlock may also be used with a security cable to secure the computer to a f ixed object. I[...]

7–4 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7. 3 C o m p u t e r A c c e s s P a n e l 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). Ä CAUTION: Bef ore r emo ving the computer access panel , ensu re that the compu t[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–5 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .4 F ront Bezel 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Pull up on the three r[...]

7–6 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7 .5 F ront Driv e Bezels 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e the fr[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–7 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .6 Memory Modules Ä CAUTION: The memory module sock ets hav e gold metal contacts . When upgrading the memory , it is important to use memory modules w ith gold metal contacts to pr e vent cor ro sion and/or o xidat[...]

7–8 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 6. Push the module do wn into the socket, ensuring that the module is fully inserted and properly seated. Make sure the latches are in the closed position 3 . 7. Repeat steps 4 and 5 for any additional modules that you[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–9 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7. If you are removing an e xpansion card from a PC I expansion socket, hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket. Lift the expansion card straight up[...]

7–10 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis ✎ If you are not replacing the old expansion card with a ne w card, install an e xpansion slot cover to close the open slot. Insert the metal slot cov ering the open slot, then push the expansion slot latch do wn to[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–11 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .8.2 Ca ble Man age ment Ä CAUTION: Y ou must k eep the dr iv e data and pow er cables c lear of the po wer su pply and the po wer supply f an to av oid damage or r estri ct air flo w . Follo w these guidelines whe[...]

7–12 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis ■ Ne ver bend a SA T A data cable tighter than a 30 mm (1.18 in) radius. ■ Ne ver crease a SA T A data cable. ■ Do not rely on components like the dri ve cage, po wer supply , or computer cover to push cables do[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–13 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .8.3 Ca ble C onnec tions Cable T o Cable Designat or P ow er Suppl y S ys tem boar d (A TX1) P1 P ow er Suppl y S ys tem boar d (JPW1) P2 P ow er Supply 1st S A T A Har d dri ve P5 P ow er Suppl y 2nd S A T A Har d[...]

7–14 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7 .8.4 Opti cal Driv e Ä CAUTION: R emov e all media fr om the dri ves bef ore r emo ving the dr iv e fr om the computer . ✎ An optical dri ve is a CD-R OM, CD-R W , D VD-R OM, or combination CD/D VD dri ve. 1. Pre[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–15 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis T o replace the dri ve: 1. Install two guide scre ws in the lo we r holes on each side of the driv e. Ä CAUTION: Use onl y 5-mm long scr e ws as guide sc re ws . Lo nger scr ew s can damage the internal componen ts o[...]

7–16 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 3. Raise the Easy Access dri ve cage to the upr ight position and connect the flat ribbon cable and audio cable to the system board. 4. Connect the follo wing cables to the rear of the optical driv e: ❏ Audio cable [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–17 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .8.5 External 3.5-inch Driv e 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e[...]

7–18 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 10. Connect the po wer and data cables. 11. Make sure the dri ve cables are routed properly ( Section 7.8.2, “Cable Management” ). 12. Rotate the dri ve cage to its original position. 13. Replace the front bezel a[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–19 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .8.6 Primar y Hard Driv e 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e the[...]

7–20 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 6. Press and hold the dri ve release latch 1 . 7. Slide the dri ve to the right of the bay 2 , then pull the dri ve from the bay 3 . T o replace the hard dri ve, re verse the abov e procedure. ✎ When replacing the h[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–21 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 .9 Front I/O De vices 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the front bezel ( Section 7.4, “Front Bezel, ” ). 3. Rotate the dri ve cage to its ful[...]

7–2 2 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7 . 1 0 P o w er S wi tch Assembl y 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the front bezel ( Section 7.4, “Front Bezel, ” ). 3. Rotate the dri ve ca[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–2 3 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7. 11 S p e a k e r 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e the front [...]

7–2 4 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7. 1 2 C h a s s i s F a n 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e the[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–2 5 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7. 1 3 B a t t e r y The battery that comes with this computer pr ovides po wer to the real-time clock and has a lifetime of about three years. When replacing the battery , use a battery equiv alent to the battery or[...]

7–2 6 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7 . 1 3. 1 T ype 1 Ba t ter y Hold er 1. Lift the battery out of its holder . 2. Slide the replacement battery into position, positi ve side up. 3. The battery holder automatically secu res the battery in the proper [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–2 7 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7 . 1 3.2 T ype 2 Ba t ter y Hol der 1. T o release the battery from its holder , squeez e the metal clamp that extends abo ve one edge of the battery 1 . When the battery pops up, lift it out. 2. T o insert the ne w[...]

7–2 8 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7 . 1 4 Heats ink Assembl y 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e th[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–2 9 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis 7. 1 5 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the computer access panel ( Section 7.3, “Computer Access Panel” ). 3. Remov e the f[...]

7–30 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7. 1 6 S y s t e m B o a r d 1. Prepare the computer for disassembly ( Section 7.1, “Preparation for Disassembly” ). 2. Remov e the access panel and rotate the computer so the system board is parallel to the table[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 7–31 Remo val and R eplacement Pr ocedure s— Small For m F actor (SFF) Cha ssis T o install a processor backing plate: 1. Lay the new system board top do wn on a padd ed surface to protect the board from damage. 2. Remov e the protectiv e paper shield 1 from the mounting surface of the backing pl[...]

7–3 2 3 6168 5-001 Service R efe rence Guide , dx515 0 Remo val and R eplacement Pr ocedur es— Small Fo rm F actor (SFF) C hassis 7. 1 7 P o w e r S u p p l y Å W A RNING : V oltage is alw ay s pre sent on the s ystem boar d when the com puter is plugged into an acti ve A C outlet . T o av oid po ssible personal inj ury and damage to the equip[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 A–1 A Conn ec tor P in Assi gnments This appendix contains the pin assignments fo r many computer and w orkstation connectors. Some of these connectors may not be used on the product being serviced. Key b o a r d Conne ctor an d Icon P in S ignal 1 2 3 Data Unused Gr ound 4 5 6 +5 VDC Clock Unused [...]

A–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Con nec tor Pin A ssig nm ent s Eth ernet RJ- 45 Conne ctor a nd Ico n Pin Si gnal 1 2 3 4 (+) T r ansmit Data (-) T r ansmit Data (+) Rece iv e Data Unused 5 6 7 8 Unused (-) Rece iv e Data Unused Unused Eth ernet AUI Connector and Icon Pin Si gnal Pi n Sign al 1 2 3 4 Gr ound Negativ e A UI D[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 A–3 Connect or Pin As signments Serial Inter face, P o w ered and Non -P ow ered Conne ctor a nd Ico n Pi n Signal 1 2 3 Carr ier Detec t (12V if pow er ed) Rec eive D a ta Tr a n s m i t D a t a 4 5 6 Data T er minal Ready Signal Gr ound Data Set Read y 7 8 9 Req ue st to Se nd Clear to Send R ing[...]

A–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Con nec tor Pin A ssig nm ent s Line - Ou t Audio Connec tor and Icon (1/8” miniphone) Pin Si gnal 1 (Tip) Aud io_ Ou t_ Lef t 2 (R ing) Audi o_Out_Ri ght 3 (Shield) Gr ound SCSI Low V olta ge Dif ferential/Single End ed (L VD/SE) Connector and Icon Pin Si gnal Pi n Sign al Pin Si gnal Pi n S[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 A–5 Connect or Pin As signments External Infrared T ransceiver Connector and Icon Pin Si gnal Pi n Sign al Pin Sign al 1 2 3 Tr a n s m i t Rec eive Gr ound 4 5 6 5V Mode Not Used 7 8 Not Used Not Used Monitor Connector and Icon Pin Si gnal Pi n Sign al Pin Signal 1 2 3 Red A na l o g Gr een Analog[...]

A–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Con nec tor Pin A ssig nm ent s ATA / ATA P I ( I D E ) S t a n d a r d D r i ve C a b l e Conne ctor Pin Si gnal Pi n Sign al Pin Si gnal 1 2 3 4 5 Res et Gr ound DD7 DD8 DD6 15 16 17 18 19 DD1 DD14 DD0 DD15 Gr ound 29 30 31 32 33 DMAK Gr ound INTRQ IOCS16 DA 1 6 7 8 9 10 DD9 DD5 DD10 DD4 DD11[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 A–7 Connect or Pin As signments 2 4 -Pin Mic roFit P ow er Conne ctor Pin S i g n a l Pin S i g n a l Pin S i g n a l Pin S i g n a l 1 2 3 4 5 6 +5 V a ux GND +5 V +5 V PS _ O N GND 7 8 9 10 11 12 PWRG D +3 .3 V +3 .3 V Ta c h GND Fa n - C M D 13 14 15 16 17 18 +12 V +5 V Sense GND +5 V +5 V +3 .3[...]

A–8 3 6168 5-001 Service R efer ence Guide , dx515 0 Con nec tor Pin A ssig nm ent s PCI Ex pr es s x1 , x4 , x8, and x1 6 PCI Express Conn ector Pin A Pin Si gnal Pi n Sign al Pin Si gnal Pi n Signal Pi n Signal 1 2 3 4 5 PRSNT 1 # +12V +12V GND JT A G2 6 7 8 9 10 JT A G3 JT A G4 JT A G5 +3 .3v +3 .3v 11 12 13 14 15 PERST # GND REFCLK+ REFCLK - [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 A–9 Connect or Pin As signments Pin B Pin Si gnal Pi n Sign al Pin Si gnal Pi n Signal Pi n Signal 1 2 3 4 5 +12V +12V RSVD GND SMCLK 6 7 8 9 10 SMD A T GND +3 .3v JT A G1 3.3 vAux 11 12 13 14 15 WA K E # RSVD GND PETp 0 PETn 0 16 17 18 19 20 GND PRSNT 2 # GND PETp 1 PETn 1 21 22 23 24 25 GND GND P[...]

A–10 3 6168 5-001 Servi ce Re fer ence Guide , dx5150 Con nec tor Pin A ssig nm ent s[...]

Ser vice Reference Gu ide, dx7 6 00 36168 5-00 1 B–1 B P o w er Cord Set Requirements The po wer supplies on some computers hav e extern al power switches. The v oltage select switch feature on the computer permits it to operate from any line v oltage between 100-120 or 220-240 volts A C. Power supplies on those computers th at do not ha ve exter[...]

B–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Countr y-S pecific Requiremen ts Additional requirements specific to a country ar e sho wn in parentheses and explained belo w . Count ry Accrediting Agency Countr y Accrediting Agency Aust ral ia ( 1 ) Aust ria ( 1 ) Belgium (1) Canada ( 2) EANSW OV E CEBC CS A Italy (1) Japan (3) Norwa y (1) [...]

Ser vice Reference Gu ide, dx5 150 36168 5-0 01 C–1 C PO ST E r ro r M es s a g e s This appendix lists the error codes, error message s, and the va rious indicator light and audible sequences that you may encounter during Po wer-On Self-T est (POST) or computer restart, the probable source of the problem, and steps you can take to resolv e the e[...]

C–2 3 616 85-001 Ser vi ce Ref erence Gui de, dx515 0 POST Er ror Me ss ag es P OST N umeric Cod es and T e xt Messag es This section cov ers those POST errors that hav e numeric codes associated with them. The section also includes some text messages that may be encountered during POST . ✎ The computer will beep once after a POST text message [...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 C–3 POST Er ror Me ssa g es Memory test fail If PO S T detects an err or during me mor y testing , additional inf ormati on appears gi v ing specif ics a bout the type and location o f the memory err or . Shut do wn the s y stem, r eseat the DIMMs, and r eboot the sy stem . If the problem per sists[...]

C–4 3 616 85-001 Ser vi ce Ref erence Gui de, dx515 0 POST Er ror Me ss ag es P OST Di agnos tic Front P anel LEDs an d Audibl e Codes This section cov ers the front panel LED codes as well as the audible codes that may occur before or during POST that do not necessarily hav e an e rror code or text message associated with them. ✎ If you see fl[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 C–5 POST Er ror Me ssa g es Red P o wer LED flashe s three times , once ev ery second, fol lowed by a tw o -se cond pau se . Th e P ower L E D wi l l continue flashing until the pr oblem is res o lv ed . None Processor not installed (not an indicator of bad processor). 1. Chec k to see that the pr [...]

C–6 3 616 85-001 Ser vi ce Ref erence Gui de, dx515 0 POST Er ror Me ss ag es Red P o wer LED flashe s six times , once ev ery second, fol lowed by a tw o -se cond pau se , and the computer beeps si x times. Beeps stop after fi v e times but the P ow er LED w ill continue flashing until the pr oblem is res o lv ed . 6 Pr e -video gr aphics err or[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 C–7 POST Er ror Me ssa g es Red P o wer LED flashe s nine times, once ev ery second, fol lowed by a tw o -se cond pau se , and the computer beeps nine times . Beeps stop after fi v e times but the P ow er LED w ill continue flashing until the pr oblem is res o lv ed . 9 or None , depending on the i[...]

C–8 3 616 85-001 Ser vi ce Ref erence Gui de, dx515 0 POST Er ror Me ss ag es S ystem does not po wer on and LEDs ar e not flashing . None S ystem unable to pow er on. Pr ess and hold the po wer button f or less than 4 seconds. If the har d dr iv e LED turns gr een, then: 1. Chec k that the voltage s elector , located on the r ear of the po wer s[...]

Ser vice Reference Gu ide, dx5 150 36168 5-0 01 D–1 D T roub leshootin g Wit hout Di a gnos tic s Preliminar y C hec klist This section describes some simple, prelimina ry tests and guidelines for troubleshooting the computer without using the diagnostics. ■ Are the computer and monitor connected to a working electrical outlet? ■ Is the volta[...]

D–2 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving M inor Problems Solving Minor Problems Problem Cause P ossible Solution Compu ter appears lock ed up and w ill not turn off w hen the po wer button is pres sed. Soft ware control of th e po wer s w itch is not functi onal. 1. Pr ess and hold the po[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–3 T r oubleshooting Without Diagnosti cs Po o r p e r f o r m a n c e i s exp e rie n ce d. Processor is hot. 1. Ensur e airflo w to the computer is not block ed. 2 . Ensure the f ans are connec ted and w orking pr operl y (some f ans only oper ate w hen needed) . 3 . Ensure the pr oces sor heats[...]

D–4 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics S ystem does not pow er on and the LEDs on the fr ont of the computer ar e not flashing . S ys tem unable to pow er on. Pr ess and hold the po wer button f or less than 4 se conds. If the har d dri v e LED turns gr een , then: 1. Chec k that the voltage s [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–5 T r oubleshooting Without Diagnosti cs Solving P o wer Supp ly Pr ob lems Solving P o w er Supp ly Problems Problem Cause Solution P ow er supply sh uts do wn intermittently . V o ltage selector s w itch on r ear of computer chas sis not sw itc hed to corr ect line v oltage. Select the pr oper [...]

D–6 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving Disk ette Probl ems Solving Disk ette Problems Problem Cause Solution Disk ette dri ve ligh t stay s on. Disk ette is damaged. In Micr osof t Windows XP , right -click Start , c lick Explore , and select a dri v e. S elect Fil e > P rope r tie s[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–7 T r oubleshooting Without Diagnosti cs Disk ette dri ve cannot r ead a disk ette. Disk ette is not form a t te d. F ormat the disk ette . Y ou ar e using the wr ong disk ette type for the dri v e type . Chec k the type of dr iv e that yo u ar e using and use the co rr ect disk ette t ype . Y ou[...]

D–8 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving Ha rd Driv e Pr obl ems Solving Hard Driv e Problems Problem Cause Solution Hard dr iv e err or occ urs. Hard disk has bad sector s or has failed. 1. In Windo w s XP , right-cli ck Start , c lick Explore , and selec t a dri ve . Selec t Fil e > [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–9 T r oubleshooting Without Diagnosti cs Nons yst em disk/NTLDR missi ng messa ge. S ys tem is trying to start fr om a non bootable disk ette. Remo v e the diske tte from the disk ette dri ve S ys tem is trying to start fr om a damaged har d dri v e. 1. Insert a bootable disk ette into the disk e[...]

D–10 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Computer w ill not star t. Hard dr i ve is damaged . Observe the beeps and LED lights on the fr ont of the computer . See Appendi x C, “PO S T Err or Messages. ” Computer seems to be lock ed up . Pr ogram in u se has stopped r esponding to commands. 1[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 D–11 T r oubleshooting Without Diagnosti cs Solving Disp lay Pr ob lems Solving Displ ay Pr obl ems Problem Cause Solution Blank sc reen (no v ideo). The cable connections ar e not corr ect. Chec k the cable connections f r om the monitor to the compu ter and to the electr ical outlet . Scr een bla[...]

D–12 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Blank sc reen and the po wer LED f lashes Red f i ve times, once e very second , fol lowed by a t wo -s ec on d pause , and the computer beeps f iv e times. T he beeps w ill repeat f i ve times , but the P ow er LED w ill continue flashing until the pr ob[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 D–13 T r oubleshooting Without Diagnosti cs Blurry vi deo or req uested r esolution cannot be set (continued) Monitor is not capable of displa ying r eque sted resolution . Change r equested r esolution . The p ictur e is br oken u p, r olls, jitters , or flashes. The monit or connectio ns may be i[...]

D–14 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving Audio Probl ems Solving Audio Problems Problem Cause Solution Sound c uts in and out . Processor resources are being used b y other open appli cations . Shut do wn all open pr ocessor -intensiv e applicati ons. Dir ect sound latency , common in ma[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 D–15 T r oubleshooting Without Diagnosti cs Sound does not come out of the speak er or headphones. (C ontinued) Digital CD audi o is not enabled. Enable digital CD audi o: 1. F r om the Control P anel , select Sys t e m . 2 . On the Hardw ar e tab , clic k the De vice Manager button . 3 . Ri ght-cl[...]

D–16 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving Printer Problems ✎ If you set digital as the Output Mo de , the internal speaker and external analog speakers will no longer output audio unti l you switch back to an auto-sense or analog mode. If you set analog as the Output Mo de , external di[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 D–17 T r oubleshooting Without Diagnosti cs Solving K e yboard and Mous e Problems Solving K e yboard Problems Problem Cause Solution K e yboar d commands and typing ar e not r ecogni z ed by the com puter . K e yboar d connector is not pr operly connected . 1. T ur n off the computer . 2 . Reconne[...]

D–18 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving Hardw are Install ation Probl ems Y ou may need to reconfigure the computer when you add or remo ve hardware, such as an additional diskette dri ve. If you install a plug and play de vice, W indo ws XP automatically recognize the de vice and confi[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 D–19 T r oubleshooting Without Diagnosti cs P ow er LED flashe s Red f iv e times, once e very second , fol lowed by a t wo s ec on d pause , and the computer beeps f iv e times. T he beeps w ill repeat f i ve times , but the P ow er LED w ill continue flashing until the pr oblem is res o lv ed . M[...]

D–20 3616 8 5-001 Ser vi ce Ref erence Gui de, dx515 0 T r oubleshooting Without Diagnostics Solving Net w ork Problems These guidelines do not discuss the pro cess of debugging the netw ork cabling. Solving Network Pr oblems Problem Cause Solution Wa ke - o n - L A N f e a t u r e i s not f unctioning . Wa ke - o n - L A N i s n o t enabled. Use[...]

Servi ce Ref ere nce Guide , dx5150 3616 8 5-001 D–21 T r oubleshooting Without Diagnosti cs Diagno stics pas ses, bu t the computer does not communi cate with the network . (continued) The ne t w ork contr oller is not conf igur ed for this computer . Select the Netwo rk icon in t he Contr ol P anel and confi gure the networ k controller . Netwo[...]

D– 22 361 685- 0 01 Se r vic e Refe re nc e G ui de, d x5 1 50 T r oubleshooting Without Diagnostics Solving Memo r y Problems Ä CAUTION: Fo r those s ystems that su ppor t E CC memory , HP does not su pport mix ing EC C and non -E CC memory . Otherwis e, the s ys tem will not boot the oper ating s ystem . Solving Memory Problems Problem Cause S[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–2 3 T r oubleshooting Without Diagnosti cs Solving Processor Problems Solving Processor Problems Problem Cause Solution Po o r p e r f o r m a n c e i s exp e rie n ce d. Processor is hot. 1. Make sur e the airflo w to the computer is not block ed. L eav e a 10.2 -cm ( 4 -inch) c learance at the [...]

D– 24 361 685- 0 01 Se r vic e Refe re nc e G ui de, d x5 1 50 T r oubleshooting Without Diagnostics Solving CD-ROM and D VD Pr ob lems Solving CD-RO M and DVD Problems Problem Cause Solution S ys tem will not boot f rom CD-RO M or DVD dr i ve . Remo v able Media Boot is disabled in the Computer Setup utility . Enter C omputer Setu p and enable C[...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–25 T r oubleshooting Without Diagnosti cs Solving Driv e K e y Problems CD-RO M, CD-RW , DV D- RO M , o r DV D - R /RW dri v e cannot read a disc or takes too long to star t. Media has been inserted upside do wn . Re-insert the media w ith the label facin g u p. The D VD-RO M dri ve tak es longer[...]

D– 26 361 685- 0 01 Se r vic e Refe re nc e G ui de, d x5 1 50 T r oubleshooting Without Diagnostics Solving Intern et Access Probl ems Solving Internet Access Problems Problem Cause Solution Unable to c onnect to the Inter net . Inter net Servi ce Pr ov ider (ISP) account is not set up proper ly . V e ri f y I n t er n e t s e t t i n g s o r c [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 D–2 7 T r oubleshooting Without Diagnosti cs Solving Soft ware Pr obl ems Most software problems occur as a result of the follo wing: ■ The application was not installed or conf igured correctly . ■ There is insuf ficient memory a vailable to run the application. ■ There is a conflict between[...]

D– 28 361 685- 0 01 Se r vic e Refe re nc e G ui de, d x5 1 50 T r oubleshooting Without Diagnostics Solving Software Problems Problem Cause Solution Computer w ill not conti nue and no HP logo scr een has appea r ed. POST e rror h as occ urr ed. Observe the beep s and LED lights on the fr ont of the computer . See Appendix C, “P OS T Er ror Me[...]

Ser vice Reference Gu ide, dx5 150 36168 5-0 01 E–1 E Memory AMD-Ba sed S y stems Computers equipped with AMD-based processo rs come with Double Data Rate-Synchronous Dynamic Random Access Memory (DDR-SDRAM ) Dual Inline Memory Modules (DIMMs). DIM Ms The memory sockets on the system board can be populated with up to four industry-standard DIMMs.[...]

E–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Memory DIM M S o ck e t s The system will automatically operate in singl e channel mode or a higher-performing dual channel mode, depending on ho w the DIMMs are installed. ■ In single channel mode, always populate the XMM1 sock et first. If you add a second DIMM of a dif ferent memory size t[...]

Ser vice Reference Gu ide, dx5 150 36168 5-0 01 Ind ex–1 Ind e x 4-pin power pin assignments A–7 24-pin MicroFit power pin assignments A–7 24-pin power pin assignments A–6 3.5" drive bezel, MT removal and replacement 6–6 5.25" drive bezel, MT removal and replacement 6–5 A access panel, MT removal and replacement 6–3 access t[...]

Index–2 3 6168 5-001 Service R efer ence Guide , dx515 0 Inde x Diagnostics for Windows categories 2–10 detecting 2–9 installing 2–9 Menu Bar 2–11 overview 2–9 running tests 2–12 DIMMs E–1 disassembly preparation MT 6–1 SFF 7–1 disconnecting MT diskette drive cable 6–15 MT hard drive cable 6–15 MT optical drive cable 6–14 [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 Index–3 Index K keyboard cleaning 5–6 pin assignments A–1 L LEDs blinking power C–4 blinking PS/2 keyboard C–4 line-in audio pin assignments A–3 line-out audio pin assignments A–4 M Master Boot Record Security, setting 3–13 memory dual channel mode E–2 locating sockets E–2 MT remo[...]

Index–4 3 6168 5-001 Service R efer ence Guide , dx515 0 Inde x PCI expansion card MT removal and replacement 6–11 PCI Express pin assignments A–8 POST enabling error messages C–1 POST (Power-On Self-Test) 2–1 power button configuring 3–8 dual-state 3–8 power cord set requirements country specific B–2 general B–1 power supply fan [...]

Servi ce Ref ere nce Guide , dx5150 3 6168 5-001 Index–5 Index SFF memory 7–7 SFF optical drive 7–14 SFF padlock 7–3 SFF power supply 7–32 SFF power switch assembly 7–22 SFF primary hard drive 7–19 SFF processor 7–29 SFF speaker 7–23 required tools and software 5–7 restoring software 2–14 ROM, invalid 3–5 running tests,Diagn[...]

Index–6 3 6168 5-001 Service R efer ence Guide , dx515 0 Inde x V ventilation, proper 5–5 W Wake-on-LAN feature D–20 warnings, battery 5–9 Web sites HP 1–1 , 1–3 HP Client Manager Software 3–2 HPQ Flash 3–5 PC Deployment 3–1 Remote ROM Flash 3–4 ROM Flash 3–4 ROMPaq images 3–4 support software 3–9 support software CD subsc[...]