HP (Hewlett-Packard) E1Z94UT#ABA manual

Hardware Reference Guide HP EliteDesk 800 G1 Tower HP EliteDesk 800 G1 Small Form Factor HP EliteDesk 800 G1 Ultra-slim Desktop[...]

© Copyright 2013 Hew lett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. The only warrantie s for HP products and services are set forth in the express warranty statements accompanying such products and servic[...]

About this book This guide provides basic information for upgrading HP EliteDesk Business PCs. WARNING! Text set off in this manner indi cates that failure to follow di rections could result in bodily harm or l oss of life . CAUTION: Text set off in this manner indicates that failure to follo w directions could result in damage to eq uipment or los[...]

iv About this book ENWW[...]

Table of contents 1 Produc t featur es ........... ........... ............... ............ .............. ............ .............. ............ ...... ............. ........... .......... 1 Standar d config uration fe atures .............. ............ ............... ............... ........... .............. .............. ......... ... 1 Tow[...]

Installing DIMMs ..... ............................................. ............... ............. ............ .......... .......... .. 23 Removing or installing an expansion card .................. ................ ............ ............... ............ ............. .... 25 Drive positions ............... .......... .......... .......... ....[...]

Removing a 2.5-inch ha rd drive ...... ................ ........ ......... ........... ......... ......... ........... ........ .. 86 Installing a 2.5-inch hard drive .......... ............ .......... ......... ......... ........... ......... .......... ........... 88 Install ing a sec urity lo ck ......... .............. .................. ......[...]

Using th e Smart Co ver FailSaf e Key to r emove th e Smart C over Lock ......... .............. .............. ...... 130 Appendix C Electro static di scharge . ................. ............... ................. .................. ............... ........ .... ............. 132 Preve nting electr ostatic damage .. ........... ............ .......[...]

1 Product features Standard configuration features Features may vary de pending on the mode l. For a complete listing of the hardware an d software installed in the computer , run the diagnostic utility (include d on some comput er models only). NOTE: All three comput er models can be used in a tower orientation or a desktop orie ntation. Tower (TW[...]

Small Form Factor (SFF) Ultra-slim Desktop (USDT) 2 Chapte r 1 Product features ENWW[...]

Tower (TWR) front panel components Drive configuration ma y vary by model. Some models have a b ezel blank covering one or more drive bays. 1 5.25-inch Half-Height Drive Bay ( behind bezel) 6 Hard Dr ive Activity Light 2 USB 2.0 Ports (black) 7 Slim Optical Drive (optional) 3 USB 3.0 Ports (blue) 8 3.5-inch Media Card Reader (optio nal) 4 Headphone[...]

Small Form Factor (SFF) front panel components Drive configuration ma y vary by model. Some models have a b ezel blank covering one or more drive bays. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (bl ack) 6 Dual-State Power Button 3 USB 3.0 Ports (blue) 7 Hard Drive Activity Light 4 Microphone/Headphone Connector 8 3.5-inc[...]

Ultra-slim Desktop (USDT) front panel components Drive configuration ma y vary by model. Some mode ls have a bezel blank covering the optical drive bay. 1 Slim Optical Drive (optional) 5 Headphone Connector 2 USB 2.0 Ports (black) 6 Hard Drive Activity Light 3 USB 3.0 Ports (bl ue) 7 Dual-State Power Button 4 Microphone/Headphone Connector 8 SD Med[...]

Tower (TWR) rear panel components 1 Power Cord Connector 7 Line-Out Connector for power ed audio devices (green) 2 PS/2 Keyboard Connector (pur ple) 8 PS/2 Mouse Connector (green) 3 USB 2.0 Ports (black) 9 RJ-45 Network Connector 4 DisplayPort Monitor Connectors 10 Serial Connector 5 VGA Monitor Connector 11 Line-In Audio Connector (blue) 6 USB 3.0[...]

Small Form Factor (SFF) rear panel components 1 PS/2 Mouse Connector (green) 7 PS/2 Keyboard Connector (purple) 2 RJ-45 Network Connector 8 DisplayPort Monitor Connectors 3 Serial Connector 9 VGA Monitor Connector 4 USB 2.0 Ports (black) 10 USB 3.0 Ports (blue) 5 Line-In Audio Connector (blue) 11 Line-Out Connector for power ed audio devices (green[...]

Ultra-slim Desktop (USDT) rear panel components 1 Line-Out Connector for powere d audio devices ( green) 6 VGA Monitor Connector 2 USB 2.0 Ports (black) 7 Power Cord Connector 3 USB 3.0 Ports (blue) 8 Line-In Audio Connector (blue) 4 DisplayPort Monitor Connectors 9 RJ-45 Network Connector 5 PS/2 Keyboard Connector (pur ple) 10 PS/2 Mouse Connector[...]

Media card reader components The media card reader is an opti o nal device available o n some models on ly. Refer to the fo llowing illustration and table to identify th e media card reader comp onents. No. Slot Media 1 SD/HC/XC/UHS-1/Plus ● Secure Digital (SD) ● Secure Digit al High Capacity (SDHC) ● Secure Digital Extended Capacity Memory C[...]

Keyboard Componen t Componen t 1 Sleep 6 Mute volume 2 Fast reverse 7 Decrease volume 3 Play/pause 8 Increase volume 4 Stop 9 Windows logo key 5 Fast forward 10 Function Using the Windows logo key Use the Windows Logo key in combination with other keys to perform certain functions available in the Windows opera ting system. Windows Logo Key + Windo[...]

Windows Logo Key + Windows 7 Windows 8 l Locks the computer if you are connected to a network domain, or allows yo u to switch users if you are not connected to a n etwork domain Locks the computer if you are co nnected to a network domain, or allo ws you to switch users if you are not connected to a network domain m Minimizes all open applications[...]

Windows Logo Key + Windows 7 Windows 8 - (on numpad) Zooms out Zooms out (Magnifier) Home Minimizes non-active desktop windows Minimizes non-active desktop win dows Break Displays System Properties Displays System Properties PgUp Moves Start screen to left monitor PgDn Moves Start screen to right monitor Serial number location Each computer has a u[...]

Ultra-slim Desktop (USDT) ENWW Serial number loca tion 13[...]

2 Tower (TWR) hardware upgrades Serviceability features The computer include s features that make it easy to upgrade a nd service. No tools are neede d for most of the installa tion procedur es described in this chapter. Warnings and cautions Before perfo rming upgrades be sure to carefull y read all of the applicable instructions, caut ions, and w[...]

Removing the computer access panel To access internal components, yo u must remove the access panel: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn [...]

Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) the n press the back end of the access panel on to the unit so that it lock s into place (2). 16 Chapter 2 Towe r (TWR) hardwa re upgrades ENWW[...]

Removing the front bezel 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower outle[...]

Removing bezel blanks On some models, there are bezel blanks covering one or mo re drive bays that need to be removed before installing a drive. To remove a bezel blank: 1. Remove the access pan el and front bezel. 2. Remove the bezel blank for the appropriate drive: ● To remove a 5.25-inch b ezel blank, press inward on the retaining tabs that ho[...]

● To remove a slim optical drive bezel blank, press inward on the retain ing tabs that hold the bezel blank in place (1 ) then pull the beze l blank from the fr ont bezel (2). NOTE: After removing the slim optical d rive bezel blank and in stalling a slim optical dr ive, you can install an op tional bezel trim piece (available from HP) that surro[...]

System board connections Refer to the following illustration and tabl e to identify the sys tem board connectors. No. System Board Connec tor System Board Labe l Color Component 1 System Board PCI Extender Connectors EXT black System Board PCI Extender (optional, shown installed) 2 SATA 3.0 SATA1 light blue Any SATA Device other than the Primary Ha[...]

No. System Board Connec tor System Board Labe l Color Component 17 DIMM4 (Channel A) DIMM4 white Memory Module 18 DIMM3 (Channel A) DIMM3 black Memory Module 19 DIMM2 (Channel B) DIMM2 white Memory Module 20 DIMM1 (Channel B) DIMM1 black Memory Module 21 Power SATA PWR0 black SATA Drives 22 Power PWR white System Board 23 USB 3.0 FRONT USB3.0 blue [...]

In addition, the computer su pports: ● 512-Mbit, 1-Gbit, and 2-G bit non-ECC memory technologie s ● single-sided and double-sided DIMMs ● DIMMs constructed with x8 and x1 6 DDR device s; DIMMs constructed with x4 SDRAM are not supported NOTE: The system will not operate properly i f you install unsuppo rted DIMMs. Populating DIMM sockets Ther[...]

Installing DIMMs CAUTION: You must disconnect the power cord an d wa it approximately 30 second s for the power to drain before a dding or removing memory module s. Re gardless of the p ower-on state, voltage is always supplied to the memory modules as long as th e computer is plug ged into an active AC outlet. Adding or removin g memory modules wh[...]

6. Open both latches of the memory module socket (1), and insert th e memory module into the socket (2). NOTE: A memory module can be installed in o nly one way. Match the notch on the module with the tab on the memory socket. Populate the black DIMM sockets before the white DIMM sockets. For maximum performance, popu late the sockets so that the m[...]

Removing or installing an expansion card The computer has two PCI Express x1 expansion slots, one PCI Express x16 expansion sl ot, and one PCI Express x16 expansion slot that is downshi fte d to a x4 sl ot. Some mod els also hav e an optional standard PCI expansion slot. NOTE: You can install a PC I Express x1, x8, or x1 6 expansion card in the PCI[...]

8. Before installing an expansion ca rd, remove the expansion slot co ver or the existing expansion card. NOTE: Before removing an insta lled expansion card, disconnect any cables that may be attached to the expans ion card. a. If you are installing an expan sion card i n a vacant socke t, remove the appropriate expansion slot cover o n the back of[...]

c. If you are removing a PCI Express x16 card, pull the rete ntion arm on the back of the expansion socke t away from the card and ca refully rock the card back and forth until the connector s pull fre e from the s ocket. Li ft the card straight u p to remove it. Be sure not to scrape the card a gainst other compo nents. 9. Store the removed card i[...]

12. Close the expansion card retention latch, maki ng su re that it s naps firmly into place . 13. Connect external cables to the ins talled card, if needed. Connect internal cables to the system board, if needed. 14. Replace the computer access pane l. 15. Reconnect the power cord an d turn on the compute r. 16. Lock any security devices that were[...]

Drive positions 1 5.25-inch half-height drive bay 2 Slim optical drive bay 3 3.5-inch drive bay for optional dr ive (such as a media ca rd reader) 4 Primary 3.5-inch internal hard drive bay 5 Secondary 3.5-inch internal hard drive bay 6 Secondary 2.5-inch internal hard drive bay NOTE: The drive configuration on your computer may be di fferent than [...]

Installing and removing drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive mu st be connecte d to the dark blue primary SAT A connector on the system board labeled SATA0. ● Connect secondary hard d rives and optical drives to any of the li ght blue SATA connectors on the system board (labeled SAT [...]

CAUTION: To prevent loss of work and damage to the compu ter or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplu g the power cord. Do not remove a drive whi le the computer is on or in sta ndby mode. Before hand ling a drive, ensure that you are dischar g ed of static electri[...]

Removing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive may have been instal led by the user or third-party ve ndor. CAUTION: All removable media should be taken out of a drive before removin g the drive from the computer. 1. Remove/disengage an y security devices that prohibit[...]

7. Press down on the green drivelock mech anism (1) and slid e the drive from the drive bay (2 ). Installing a 5.25-inch drive NOTE: HP does not offer a 5.25-inch optical drive for this computer model. A 5.25-inch optical drive can be purchas ed through a thir d-party vendo r. 1. Remove/disengage an y security devices that prohibit opening the comp[...]

7. If you are installing an optical drive, install fo ur M3 metric guide scre ws (not provided) in the lower holes on each side of the drive. NOTE: When repla cing an optical drive , transfer the four M3 metric guide screws from the old drive to the new one . CAUTION: Use only 5-mm long screws as guide screws. Longer screws can damage the internal [...]

9. Connect the power cable (1) a nd data cable (2) to th e rear of the optical dri ve. 10. Connect the opposite end of the data cable to one of the light blue SATA connec tors on the system board. NOTE: Refer to System board conn ections on page 20 for an illust ration of the system board drive connectors. 11. Replace the front beze l. NOTE: An opt[...]

Removing a 3.5-inch device CAUTION: All removable media should be taken out of a drive before removin g the drive from the computer. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through t[...]

7. Press the rel ease lever at the rear o f the drive away from the drive (1) and slide the drive from the driv e bay (2). ENWW Installing and removing drives 37[...]

Installing a 3.5-inch device 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower o[...]

8. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive sna ps into place. 9. If installing a USB 3.0 media card reader, connec t the USB cable from th e media card reader to the USB 3.0 connector on the system board labeled MEDIA3 .0. NOTE: Refer to System board conn ections on page 64 for[...]

Removing a slim optical drive CAUTION: All removable media should be taken out of a drive before removin g the drive from the computer. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly throug[...]

7. Push the green relea se lever on the right rea r side of the drive toward the center of the drive (1), then slide the drive forwa rd and out of the bay (2). Installing a slim optical drive 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from[...]

d. Insert the second pin, and press the entire release latch firmly to fasten the latch securely to the optical drive. 8. Slide the optical driv e through the fro nt bezel all the way into the bay so th at it locks in place. 42 Chapter 2 Towe r (TWR) hardwa re upgrades ENWW[...]

9. Connect the power cable (1) a nd data cable (2) to th e rear of the optical dri ve. 10. Connect the opposite end of the data cable to one of the light blue SATA connec tors on the system board. NOTE: Refer to System board conn ections on page 20 for an illust ration of the system board drive connectors. 11. Replace the front beze l. NOTE: An opt[...]

Removing a 3.5-inch or 2.5-inch hard drive NOTE: Before you remove th e old hard drive, be sure to back up the data from the o ld hard drive so that you can transfer the data to the new hard drive. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives[...]

7. Release the drive by pulling the re lease tab away from the drive (1) and slid ing the drive out of the bay (2). 8. Remove the four guide screws (t wo on each side) from the old dr ive. You will need these screws to install a new drive . Installing a 3.5-inch or 2.5-inch hard drive 1. Remove/disengage an y security devices that prohibit opening [...]

6. Install guide screws on the sides of the d rive. 3.5- inch hard drives use sta ndard 6-32 silver and blue isolation moun ting screws. 2.5-in ch hard dr ives use metric M3 black and blue isolation mounting screws. NOTE: Four extra 6-32 iso lation mounting guide screw s for 3.5-inch hard drives are installed on the exte rior of the hard drive ba y[...]

● You can also install a 2.5-inch hard drive into a 3.5-inch drive bay u sing an adapter brac ket similar to the example shown below. ◦ Slide the dr ive into the bay adapter bracket, ensurin g the connecto r on the dri ve is fully inserted into the connector on the adapter bracket. ◦ Secure the drive to the bay ad apter bracket by installing [...]

◦ Install four 6-32 silver and bl ue isolation mounting guide screws in the a dapter bracket (two on each side of the bracket). 7. Slide the drive into the drive bay, making sure to align the guide screws with the guide slots, until the drive sna ps into place. 48 Chapter 2 Towe r (TWR) hardwa re upgrades ENWW[...]

8. Connect the power ca ble (1) and data cable (2) to the ba ck of the hard drive. NOTE: The power cable for the hard drives is a th ree-headed ca ble that is routed from the system board to the rear of the hard drive bays. 9. If installing a new drive, conn ect the opposite end of the data cable to the appropriate system board connector. NOTE: You[...]

Installing a security lock The security locks displayed below and on the following page can be used to secure the computer. Cable lock Padlock 50 Chapter 2 Towe r (TWR) hardwa re upgrades ENWW[...]

HP business PC security lock 1. Fasten the security cable by looping it around a stationary object. 2. Insert the cable lock into the cable lo ck slot on the back of th e monitor and secure the lock to the monitor by inserting the key into th e key hole on the rear of th e lock and rotating the key 90 degrees. ENWW Installing a security lock 51[...]

3. Slide the security cable throu gh the hole in the cable lock on the rear of the mon itor. 4. Use the bracket provided in the kit to secure ot her peripheral devices by laying the device cable across the center of the b racket (1) and inserting the security cable through one of th e two holes in the bracket (2). Use the hole in the br acke t that[...]

5. Thread the keyb oard and mouse cabl es through the compu ter chassis lock. 6. Screw the lock to the chassis in the th umbscre w hole using the scr ew provided. ENWW Installing a security lock 53[...]

7. Insert the plug end of the secu rity cable into the l ock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. 8. When complete, all de vices in your workstation will be secured. 54 Chapter 2 Towe r (TWR) hardwa re upgrades ENWW[...]

Front bezel security The front bezel can be lock ed in place by installing a security screw provided by HP. To install the security screw: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly thr[...]

7. Install the security screw th rough the middle fro nt bezel release tab to secure the front bezel in place. 8. Replace the access pane l. 9. Reconnect the p ower cord and turn on the co mputer. 10. Lock any security devices that we re disengaged when the access pan el was remove d. 56 Chapter 2 Towe r (TWR) hardwa re upgrades ENWW[...]

3 Small Form Factor (SFF) hardware upgrades Serviceability features The computer include s features that make it easy to upgrade a nd service. No tools are neede d for most of the installa tion procedur es described in this chapter. Warnings and cautions Before perfo rming upgrades be sure to carefull y read all of the applicable instructions, caut[...]

Removing the computer access panel To access internal components, yo u must remove the access panel: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn [...]

Replacing the computer access panel Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) the n press the back end of the access panel on to the unit so that it lock s into place (2). ENWW Replacing the computer access p anel 59[...]

Removing the front bezel 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower outle[...]

Removing bezel blanks On some models, there are bezel blanks covering the 3.5-inch an d slim optical drive bays that ne ed to be removed before installing a drive. To remove a bezel blank: 1. Remove the access pan el and front bezel. 2. To remove a 3.5- inch bezel blank, press inward on the five retainin g tabs (1) and pull the blank off the front [...]

Replacing the front bezel Insert the four hooks on the bottom side of the b ezel into the rectangular ho les on the chassis (1) then rotate the top side of the bezel onto th e chassis (2) an d snap it into place. 62 Chapter 3 Small Fo rm Factor (SFF) hardwa re upgrades ENWW[...]

Changing from desktop to tower configuration The Small Form Factor co mputer can be used in a to wer orientation with an op tional tower stand that can be purcha sed from HP. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3.[...]

System board connections Refer to the following illustration and table to id entify the system board co nnectors for your model. No. System Board Connec tor System Board Labe l Color Component 1 PCI Express x16 dow nshifted to a x4 X4PCIE XP white Exp ansio n Card 2 PCI Express x1 X1PCIEXP2 black Expansion Car d 3 PCI Express x1 X1PCIEXP1 black Exp[...]

No. System Board Connec tor System Board Labe l Color Component 19 SATA 3.0 SATA1 light blue Any SATA Device other than the Primary Hard Drive 20 SATA 3.0 SATA2 light blue Any SATA Device other than the Primary Hard Drive 21 USB 2.0 MEDIA black USB 2.0 Device, such as a USB 2.0 Media Card Reader Installing additional memory The computer comes with [...]

The system will au tomatically operate i n single channel mode, d ual channel mode, or flex mode, depending on how the DIMMs are i nstalled. NOTE: Single channel and unbalanced dual ch annel memory configu rations will result i n inferior graphics performance. ● The system will operate in singl e channel mode if the DIMM so ckets are populated in[...]

4. Disconnect the power cord from the p ower outlet and disconnect any externa l devices. CAUTION: Yo u must disconnect the powe r cord and wait approximately 30 seconds for the power to drain before a dding or removing memo ry modules. Regardless o f the power-on state, voltage is always supp lied to the memory mod ules as long as the computer is [...]

The computer should automatically recognize the ad ditional memory th e next time you turn on the computer. Removing or installing an expansion card The computer has two PCI Express x1 expansion slots, one PCI Express x16 expansion sl ot, and one PCI Express x16 expans ion slot that is downshifted to a x4 slot. NOTE: The PCI Express slots support o[...]

9. Before installing an expansion ca rd, remove the expansion slot co ver or the existing expansion card. NOTE: Before removing an insta lled expansion card, disconnect any cables that may be attached to the expans ion card. a. If you are installing an expan sion card i n a vacant socke t, remove the appropriate expansion slot cover o n the back of[...]

c. If you are removing a PCI Express x16 card, pull the rete ntion arm on the back of the expansion socke t away from the card and ca refully rock the card back and forth until the connectors pull free from the socket. Pull the expansion card straight up from the socket then away from th e inside of the chassi s to re le ase it from the chassis fra[...]

12. To install a new expansion card , hold the card just ab ove the expansion socket on the system board then mo ve the card toward the rear of the chassi s (1) so that the b racket on the card is aligned with th e open slot on the rear of the chassis. Press the card straight down into the expansion socket on the system board (2). NOTE: When instal[...]

18. Lock any security devices that we re disengaged when the access pan el was remove d. 19. Reconfigure the computer, if ne cessary. Drive positions 1 Slim optical drive bay 2 3.5-inch internal hard drive bay 3 3.5-inch drive bay for optional drives (media card reader shown) 4 2.5-inch internal hard drive bay NOTE: The drive configuration on your [...]

Installing and removing drives When installing drives, follow these guidelines: ● The primary Serial ATA (SATA) hard drive mu st be connecte d to the dark blue primary SAT A connector on the system board labeled SATA0. ● Connect secondary hard d rives and optical drives to one of the light b lue SATA connecto rs on the system board (label ed SA[...]

CAUTION: To prevent loss of work and damage to the compu ter or drive: If you are inserting or removing a drive, shut down the operating system properly, turn off the computer, and unplu g the power cord. Do not remove a drive whi le the computer is on or in sta ndby mode. Before hand ling a drive, ensure that you are dischar g ed of static electri[...]

Removing a 3.5-inch device CAUTION: All removable media should be taken out of a drive before removin g the drive from the computer. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through t[...]

8. Disconnect the drive cables from the rear of the drive, or, if you are removing a media card reader, disconnect the USB cable from the system board as indicate d in the followi ng illustration. 9. Press inward on the release lever at the rear of the drive (1) and slide the drive out of the rea r of the driv e bay (2). 76 Chapter 3 Small Fo rm Fa[...]

Installing a 3.5-inch device 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower o[...]

9. Rotate the drive ca ge to its upright p osition. 10. Slide the drive into the drive ba y, making sure to align the guide screws with the guide slots, until the drive sna ps into place. 78 Chapter 3 Small Fo rm Factor (SFF) hardwa re upgrades ENWW[...]

11. If installing a USB 3.0 media card reader, connec t the USB cable from th e media card reader to the USB 3.0 connector on the system board labeled MEDIA3 .0. NOTE: Refer to System board conn ections on page 64 for an illust ration of the system board drive connectors. 12. Rotate the drive cage back down to its normal position. CAUTION: Be caref[...]

Removing a slim optical drive CAUTION: All removable media should be taken out of a drive before removin g the drive from the computer. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly throug[...]

Installing a slim optical drive 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p owe[...]

9. Slide the optical drive through the front bezel all th e way into the bay so that it locks in place (1), then connect the p ower cable (2) and data cab le (3) to the rear of the drive. 10. Connect the opposite end of the data cable to one of the light blue SATA connec tors on the system board. NOTE: Refer t o System boar d connections on page 64[...]

5. If the computer is o n a stand, re move the compute r from the stand. 6. Remove the computer access pa nel. 7. Disconnect the power cable (1) a nd data cable (2) from the back of the hard drive. 8. Pull the release lever next to th e rear of the hard drive outward (1). While pulling the release lever out, slide the drive back until it stops, the[...]

9. To install a hard drive, you must tr ansfer th e silver and blue isolat ion mounting guide screws from the ol d hard drive to the new har d drive. 10. Align the guide screws with the slots on the cha ssis drive cage, press the hard drive dow n into the bay, then slide it forward un til it stops and lo cks in place. 84 Chapter 3 Small Fo rm Facto[...]

11. Connect the power cable (1) and data cable (2) to the back of the hard drive. NOTE: The data cab le for the p rimary hard drive must be con nected to the dark blue co nnector labeled SATA0 on the system board to avoid any hard drive performance problems. 12. Replace the access panel. 13. If the computer wa s on a stand, replace th e stand. 14. [...]

Removing a 2.5-inch hard drive 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower[...]

8. Disconnect the power cable (1) a nd data cable (2) from the back of the hard drive. 9. Pull outward on the release lever a t the rear of th e drive (1) then slide the drive back until it stops and pull it down an d out of the drive bay (2). ENWW Installing and removing drives 87[...]

Installing a 2.5-inch hard drive 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ow[...]

8. Rotate the drive ca ge to its upright p osition. 9. Align the guide screws on the drive with the J-slots on the sides of the drive bay. Press the drive up into the drive bay then slide it forward until it locks in place. ENWW Installing and removing drives 89[...]

10. Connect the power cable (1) and data cable (2) to the back of the hard drive. NOTE: If the 2.5-inch ha rd drive is the p rimary drive, connec t the data cable to th e dark blue SATA connector labeled SATA0 on th e system board. If it is a se condary d rive, connect the data cable to one of the light blue SAT A connectors on the system board. 11[...]

Installing a security lock The security locks displayed below and on the follo wing pages can be used to secure the computer. Cable lock Padlock ENWW Installing a security lock 91[...]

HP business PC security lock 1. Fasten the security cable by looping it around a stationary object. 2. Insert the cable lock into the cable lo ck slot on the back of th e monitor and secure the lock to the monitor by inserting the key into th e key hole on the rear of th e lock and rotating the key 90 degrees. 92 Chapter 3 Small Fo rm Factor (SFF) [...]

3. Slide the security cable throu gh the hole in the cable lock on the rear of the mon itor. 4. Use the bracket provided in the kit to secure ot her peripheral devices by laying the device cable across the center of the b racket (1) and inserting the security cable through one of th e two holes in the bracket (2). Use the hole in the br acke t that[...]

5. Thread the keyb oard and mouse cabl es through the compu ter chassis lock. 6. Screw the lock to the chassis in the th umbscre w hole using the scr ew provided. 94 Chapter 3 Small Fo rm Factor (SFF) hardwa re upgrades ENWW[...]

7. Insert the plug end of the secu rity cable into the l ock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. 8. When complete, all de vices in your workstation will be secured. ENWW Installing a security lock 95[...]

Front bezel security The front bezel can be lock ed in place by installing a security screw provided by HP. To install the security screw: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly thr[...]

8. Install the security screw th rough the middle fro nt bezel release tab to secure the front bezel in place. 9. Replace the access pane l. 10. If the computer wa s on a stand, replace th e stand. 11. Reconnect the power cord an d turn on the compute r. 12. Lock any security devices that we re disengaged when the access pan el was remove d. ENWW I[...]

4 Ultra-slim Desktop (USDT) hardware upgrades Serviceability features The computer include s features that make it easy to upgrade a nd service. No tools are neede d for most of the installa tion procedur es described in this chapter. Warnings and cautions Before perfo rming upgrades be sure to carefull y read all of the applicable instructions, ca[...]

Connecting the power cord When connecting the p ower supply, it is important to follow the steps belo w to ensure the powe r cord does not pull free from th e computer. 1. Plug the female end o f the power cord into the power supply b rick (1). 2. Connect the other en d of the power cord to an electri cal outlet (2). 3. Connect the ro und end of th[...]

Removing the computer access panel To access internal components, yo u must remove the access panel: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn [...]

Replacing the computer access panel 1. Align the tabs o n the panel with the slots on the ch assis then slide the panel towards the front of the chassis until it stops (1). 2. Tighten the thumbscrew to secu re the access panel (2). ENWW Replacing the computer access p anel 101[...]

Removing the front bezel 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the ope rating system, then turn off any external devices. 4. Disconnect the power cord from the p ower outle[...]

Removing a bezel blank On some models, there is a bezel bla nk covering the slim optical drive bay that needs to be remo ved before installing a slim optical drive. To rem ove a bezel blank: 1. Remove the access pan el and front bezel. 2. To remove the bezel b lank, press inwa rd on the six retainin g tabs (1) and pull the blank off the front bezel[...]

Replacing the front bezel Insert the three hooks on the bottom side of the bezel into the rectangular h oles on the chassis (1) then rotate the to p side of the bezel on to the chassis (2) and snap it into place. 104 Chapter 4 Ultra-slim Deskto p (USDT) hardware upgrades ENWW[...]

Changing from desktop to tower configuration The Ultra-slim Desktop can be used in a tower ori entation with the tower stand incl uded with the computer. 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu t[...]

System board connections Refer to the following illustration and tabl e to identify the sys tem board connectors. No. System Board Connec tor System Board Labe l Color Component 1 Mini PCI Express x1 X1PCIEXP1 black Expansion Card (for example, WLAN card) 2 Mini-SATA mSATA white Ultra-Small SSD 3 Hood Lock HLOCK black Hood Lock 4 SATA 3.0 SATA1 lig[...]

Installing additional memory The computer comes with double data rate 3 syn chrono us dynamic random access memory (DDR3- SDRAM) small outline dual in line memory modu les (SODIMMs). SODIMMs The memory sockets on the system board can be populated with up to two industry-standard SODIMMs. These memory socke ts are populated with at least one prein s[...]

Populating SODIMM sockets There are two SODIMM sockets on the system board, w ith one socket per channel. The sockets are labeled DIMM1 and DIMM3. The DIMM1 socket ope rates in memory channel B. The DIMM3 so cket operates in memory chann el A. Item Description System Board Label Socket Color 1 SODIMM1 socket, Channel B DIMM1 Black 2 SODIMM3 socket,[...]

Installing SODIMMs CAUTION: You must disconnect the power cord an d wa it approximately 30 second s for the power to drain before a dding or removing memory module s. Re gardless of the p ower-on state, voltage is always supplied to the memory modules as long as th e computer is plug ged into an active AC outlet. Adding or removin g memory modules [...]

8. To remove a SODIMM, press outward on the two latches on each side o f the SODIMM (1) th en pull the SODIMM out of the socket (2). NOTE: If a solenoid h ood lock is installed in the computer, it may be necessary to remove the lock before removing or installing a SODIMM. 9. Slide the new SODIMM into the so cket at approxima tely a 30° angle (1) t[...]

12. Reconnect the power cord an d turn on the compute r. 13. Lock any security devices that were d isengaged when the computer cover or access panel was removed. The computer auto matically recognizes the a ddi tional memory when yo u turn on the computer. Replacing the optical drive The Ultra-slim Desktop uses a slim Serial ATA (SATA) optical driv[...]

Preparing the new optical drive Before the ne w optical drive can be used, the rele ase latch must be attached . 1. Peel the backing o ff the adhesive on the re lease latch. 2. Without allowing the re lease latch to touch the optical drive, carefully align the holes on th e release latch with the pins on the side of th e optical drive. Make su re t[...]

Installing the new optical drive NOTE: If you are installing an optical drive in a bay th at did not previously ha ve a drive in it, you must remove th e access panel, th e front bezel, and the bezel blank covering the opening of the b ay before proceedi ng. Follow the proc edures in Removing the computer access panel on page 100 and Removing a bez[...]

Replacing the hard drive NOTE: The Ultra-slim Desktop supports only 2.5-inch Serial ATA ( SATA) internal hard driv es. Before yo u remove the ol d hard drive, be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive. The 2.5-inch hard drive is enclosed in a carrier under the optica l drive. 1. Remo[...]

9. Lift the hard drive carrier straight up and out of the chassis. 10. Remove the four guide screws fro m the sides of the hard drive carrier. 11. Lift the hard drive up to the top of the carrier (1) and slide the drive out of the carrier (2). ENWW Replacing the hard drive 115[...]

12. Position the hard drive so that the top of the hard drive is up against th e top of the carrier (1) so that the circuit boa rd on the bottom o f the hard drive does not come in contact with the tabs on the bottom of the ca rrier, then slide the new hard drive into the carrier (2 ). CAUTION: Do not allow the circuit bo ard on the bottom of the h[...]

14. To place th e hard drive carrier b ack in the chassis, alig n the guide screw s with the slots on the drive bay, drop the carrier straigh t down into the drive bay (1), and press th e handle on the carrier all the way d own (2) so that the dr ive is pro perly seated and lo cked in place. 15. Replace the optical drive and reconnect th e cab le o[...]

Installing and removing a port cover An optional rear port cover i s available for the computer. To install the port cover: 1. Thread the cables through the botto m hole on the port co ver (1) and connect the cables to the rear ports on the computer. 2. Insert the hooks on the port cover into the slots on the rear of the chassis, then slid e the co[...]

Installing a security lock Cable lock There are two cab le lock slots on the rear of the co mputer. The slot ne xt to the thumb screw should be used when the re is no port cover. The slot on the far ri ght should be use d when a port cover is installed. ENWW Installing a security lock 119[...]

Padlock HP business PC security lock 1. Fasten the security cable by looping it around a stationary object. 120 Chapter 4 Ultra-slim Deskto p (USDT) hardware upgrades ENWW[...]

2. Insert the cable lock into the cable lo ck slot on the back of th e monitor and secure the lock to the monitor by inserting the key into th e key hole on the rear of th e lock and rotating the key 90 degrees. 3. Slide the security cable throu gh the hole in the cable lock on the rear of the mon itor. ENWW Installing a security lock 121[...]

4. Use the bracket provided in the kit to secure ot her peripheral devices by laying the device cable across the center of the b racket (1) and inserting the security cable through one of th e two holes in the bracket (2). Use the hole in the br acke t that best secures the peripheral device cabl e. 5. Thread the keyb oard and mouse cabl es through[...]

6. Screw the lock to the chassis in the th umbscre w hole using the scr ew provided. 7. Insert the plug end of the secu rity cable into the l ock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. ENWW Installing a security lock 123[...]

8. When complete, all de vices in your workstation will be secured. Front bezel security The front bezel can be lock ed in place by installing a security screw provided by HP. To install the security screw: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB fla[...]

7. Remove the black screw on the front of the chassis b ehind the bezel. The screw is located next to the optical drive and is labeled "BEZEL." 8. Replace the front be zel. 9. Install the security screw th rough the middle front be zel release tab and into the chassis to secure the front bezel in place. 10. Replace the access panel. 11. I[...]

A Battery replacement The battery that comes with the comp uter provides power to th e real-time clock. When repla cing the battery, use a b attery equivale nt to the battery or iginally installed in t he computer. The co mputer comes with a 3-volt lithium coin cell battery. WARNING! The computer contains an in ternal lithium ma nganese dioxide bat[...]

7. Depending on the type of battery holder on the system board, comp lete the following instructions to replace the b attery. Type 1 a. Lift the bat tery out of it s holder. b. Slide the replacement batte ry into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 a. To release the b atter[...]

b. Insert the new battery an d position the clip back in to place. NOTE: After the batter y has been replace d, use the following steps to complete this proced ure. 8. Replace the computer access p anel. 9. Plug in the comput er and turn on power to the computer. 10. Reset the date and time, your passwords, and any sp ecial system setups using Comp[...]

B Unlocking the Smart Cover Lock NOTE: The Smart Cover Lock is an optional feature in cluded on some m odels only. The Smart Cover Lock is a software-controllable cover lock, controlled by the setup password. This lock prevents una uthorized access to the in ternal compo nents. The computer ships wi th the Smart Cover Lock in the unl ocked position[...]

Using the Smart Cover FailSaf e Key to remove the Smart Cover Lock To open the access pane l with the Smart Cover Lock engaged: 1. Remove/disengage an y security devices that prohibit opening the computer. 2. Remove all removable m edia, such as compact discs o r USB flash drives, from the computer. 3. Turn off the compu ter properly through the op[...]

● Removing the Smart Co ver Lock Screw from the Sma ll Form Factor ● Removing the Smart Cover Lock Sc rew from the Ultra-slim Desktop 6. You can now remove the access panel. To reattach the Smart Cover Lo ck, secure the lock in place with the tamper-proof screws. ENWW Using the Smart Cover FailSafe Key to remove the Smart Cover Lock 131[...]

C Electrostatic discharge A discharge of static ele ctricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may red uce the l ife ex pectancy of the device. Preventing electrostatic damage To prevent electrostatic damage, o bserve the following precaution s: ● Avoid hand contact by[...]

D Computer operating guidelines, routine care and shipping preparation Computer operating guidelines and routine care Follow these guideli nes to properly set up and care for the computer and mon itor: ● Keep the computer away from excessive mo isture , dire ct sunlight, and extremes of heat a nd cold. ● Operate the computer on a sturdy, level [...]

Optical drive precautions Be sure to observe the followi ng guidelines while operatin g or cleaning the optical drive. Operation ● Do not move the d rive during operation . This may cause it to malfun ction during reading. ● Avoid exposi ng the drive to sudd en changes in te mperature, as condensation may form inside the unit. If the temp eratu[...]

Index A access panel locking and unlocking 129 SFF removal 58 SFF replacement 59 TWR removal 15 TWR replac ement 16 USDT removal 100 USDT replacement 101 B battery replacement 126 C computer operating gu idelines 133 D DIMMs. See memory drives SFF cable conn ections 73 SFF installation 73 SFF locations 72 TWR cable connecti ons 30 TWR installation [...]

M media card reader featur es 9 SFF installation 77 SFF removal 75 TWR installation 38 TWR removal 36 memory SFF installation 65 SFF socket population 65 SFF specifications 65 TWR installation 21 TWR socket popu lation 22 TWR specifications 21 USDT inst allation 107 USDT socket population 108 USDT spec ification s 10 7 O optical drive cleaning 134 [...]