HP (Hewlett-Packard) g6-2111us manual

HP Pavilion g6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troublesh ooting reference us ed for maintaining an d servicing the comput er. It provide s comprehensive information o n identifying co m puter features, components, an d spare parts; troubleshootin g computer prob lems; and performing computer disassembly pr ocedures[...]

© Copyright 2012 Hew lett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, Core, and Pentium are trademarks of Intel Corporation in the U .S. and other countries. Microsoft and Windows are U.S. re[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer ai r vents. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ........... ........ ............ ........... ........ ............ ......... . ................ ......... ....... 1 2 External component id enti fication ...... ........... ........ ........... ........ ........... ....... ........... .......... ....... ........ ........ ..[...]

Optical drive .................... ........ ............ .......... ........... ............ .......... ............ ........ .......... ...... 34 Hard d rive ..... ............ ......... ......... .......... ........... .......... .......... ......... ............ .......... ......... ... ... 36 Replacing the ha rd drive ........... ..............[...]

7 Backin g up, re storin g, and rec overing ............ ............ ............ .......... ............ ............ ............ .... ........... ...... 85 Creati ng bac kups ......... .......... ............. ............ ......... .............. .......... .......... .............. ......... ....... ......... . 85 Creating recovery media to r[...]

viii[...]

1 Product description Category Description Product Name HP Pavilion g6 Notebo ok PC Processors 2nd Generation Intel Core Processors: Intel Core i5-2450M processor (2.5 GH z, SC turbo up to 3.1 GHz, 3 MB L3 cach e), Dual 35 W Intel Core i3-2350M processor (2.3 GH z, 3 MB L3 cache) Dual 35 W Intel Core i3-2330M processor (2.2 GH z, 3 MB L3 cache) Dua[...]

Category Description Supports the following single hard drive configurations: ● 1 TB, 5400 rpm, 9.5 mm ● 750 GB, 7200 rpm, 9.5 mm ● 750 GB, 5400 rpm, 9.5 mm ● 640 GB, 5400 rpm, 9.5 mm ● 500 GB, 7200 rpm, 9.5 mm ● 500 GB, 5400 rpm, 9.5 mm ● 320 GB, 7200 rpm, 9.5 mm and 7.0 mm ● 320 GB, 5400 rpm, 9.5 mm and 7.0 mm Optical drive Fixed [...]

Category Description External media card HP Multi-Format Digital Media Reader s upports the followin g digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Car d ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card Internal card One half-size Mini Card slot for WLAN Por[...]

Category Description Operating system Preinstalled: ● Windows® 7 Professional (64 bit) ● Windows 7 Home Premium (64 bit) ● Windows 7 Home Basic (64 bit) ● FreeDOS Serviceability End-user replaceable par ts: ● AC adapter ● Battery (system) ● Memory module ● Hard drive ● Optical drive ● MiniCard components ● Keyboard 4 Chapter [...]

2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless sign als to communicate with WLAN devices. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouC[...]

Top Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the butto[...]

Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system functions. (5) Windows applications key Displays a s[...]

Lights Component Description (1) Power light ● White: The computer is o n. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mo de. (2) Caps lock light White: Caps lock is on , which switches the keys to all capital letters. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. ([...]

TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the s creen. (4) Left TouchPad button Functions like the left button on an e xternal mouse. (5) Right [...]

Left side Component Description (1) External monitor port Connects an ex ternal VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent over heating. It is normal for the internal fan to cycle on and off during routine operation. (3) H[...]

Right side Component Description (1) Optical drive Reads and writes to an optical disc. (2) Optical drive light ● Green or amber: The optical drive is being a ccessed. ● Off: The optical drive is idle. (3) Optical drive eject button Releases the disc tray. (4) Power light ● White: The computer is on. ● Blinking white: The computer is in the[...]

Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases t he battery from the battery bay. (3) Vents (5) Enable airflow to cool internal compo nents. NOTE: The computer fan starts up au tomatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on[...]

3 Illustrated parts catalog Serial number location When ordering pa rts or requestin g information, pr ovide the comput er serial number an d model number located in the battery bay of the computer. Component Description (1) Product name The name affixed to the front of the computer . (2) Serial number (s/n) An alphanumeric i dentifier that is uniq[...]

Computer major components 14 Chapter 3 Illustrated parts catalo g[...]

Item Description Spare part number (1) 39.6-cm (15.6-in) High Definition (HD ), LED, BrightView (1366×768) d isplay assembly: NOTE: For more information on the display as sembly internal compon ent spare part information, see Displa y assembly components on page 18 . (2) Keyboard (includes keyb oard cable): ● For use in the United States, Black [...]

Item Description Spare part number ● For use in Winter Blue computer models 681824-001 ● For use in Sparkling Black computer models 681825-001 (4) Power button board (in cludes cable) 683549-001 (5) TouchPad LED board (includes cable) 684061-001 (6) TouchPad button board (includes cable) 683548-001 (7) Speaker assembly (includes cable) 681821-0[...]

Item Description Spare part number ● 640 GB, 5400 rpm 669300-001 ● 500 GB, 7200 rpm 634925-001 ● 500 GB, 5400 rpm 669299-001 ● 320 GB, 7200 rpm 641672-001 ● 320 GB, 5400 rpm 622643-001 Supports the following 7.0 mm , 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm 634862-001 ● 320 GB, 5400 rpm 645193-001 ● Hard Drive Har dware[...]

Display assembly components Item Description Spare part number (1) Display b ezel 681806-001 (2) Webcam/micro phone module 680577-001 (3) Display hinge kit (includ es left and right display hinges and brackets) 681812-001 (4) 39.6 cm (15.6-in) high-definition, Bright View LED display panel 681817-001 (5) Wireless ant enna (includes wireless antenna[...]

Mass storage devices Item Description Spare part number (1) Optic al driv e (12.7 mm, SATA, fixed, include s bezel and bracket) ● Blu-ray ROM DVD±R /RW Super Multi Double-Layer Drive 681814-001 ● DVD±RW and CD-RW Super Multi Double-L ayer Combo Drive 681815-001 ● Optical drive cable 682742-001 (2) H ard drive Supports the following 9.50 mm [...]

Miscellaneous parts Description Spare part num ber AC adapt ers ● 90 W HP Smart AC adapter with Power Factor Corr ection (PFC) (for comp uter models equipped with a graphics subsystem with discrete memory on ly) 609940-001 ● 65 W HP Smart AC adapter with PFC (for computer mod els equipped with a graphics subsystem with UMA memory only) 609939-0[...]

Sequential part number listing Spare part number Description 490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America 490371-011 Power cord, AC, 3 wire, black, 1.83 m for use in Australia 490371-021 Power cord, AC, 3 wire, black, 1.83 m for use in Europe 490371-031 Power cord, AC, 3 wire, black, 1.83 m for use in the United Kingdom[...]

Spare part number Description 653340-001 Intel Core i3-2350M processor (2.3 GHz, 3 MB L3 cache ) Dual 35 W 655795-001 WLAN Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (select models only 656120-001 WLAN Ralink RT5390BC8 802.11b/g/n 1×1 WiFi and Bluetooth 3 .0+HS Combo Adapter 657325-001 WLAN Broadcom 4313GN 80[...]

Spare part number Description 681800-211 Keyboard for use in Hungary, black 681800-251 Keyboard for use in Russia, black 681800-261 Keyboard for use in Bulgaria, black 681800-271 Keyboard for use Romania, black 681800-281 Keyboard for use Thailand, black 681800-291 Keyboard for use in Japan, black 681800-A41 Keyboard for use in Europe, black 681800[...]

Spare part number Description 681825-001 Top cover for use in Sparkling Black computer mo dels 682742-001 Optical drive cable 682744-001 Power connector 682745-001 Hard drive hardware kit (includes hard drive cable, ha rd drive bumpers, and hard drive bracket and screws) 683547-001 USB board (includes cable) 683548-001 TouchPad button board 683549-[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio ns include some of the cons iderations[...]

Drive handling CAUTION: Drives are fragile components that must be handle d with care. To prevent damage to the computer, damage to a d rive, or loss of information, observe these precau tions: Before removing or inserting a hard d rive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, tu rn the computer on ,[...]

Typical electrostatic voltage levels Relative hum idity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrof[...]

Packaging and transporting guidelines Follow these groun ding guidelines whe n packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conductive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta [...]

Equipment guidelines Grounding equi pment must include eith er a wrist stra p or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded syste m. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground co rds. To provid e proper ground, wear a strap snugl y agains[...]

Service label When ordering pa rts or requestin g information, pr ovide the comput er serial number an d model number provided on the service la bel. Item Description Function (1) Product name The name affixed to the front of the compute r. (2) Serial number (s/n) This is an alphanum eric identifier that is unique to each product. (3) Part number/P[...]

The computer feet a re adhesive -backed rubber pads. There are 4 rubber feet that att ach to the base enclosure in the locations illustrated below. Component replacement procedures 31[...]

Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li- ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li- ion battery 593553-001 Before disa ssembling the co mputer, follow these ste ps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the[...]

Service door Descript ion Spare part number Plastics Kit (contains the service door) 681816-001 Before removing the service do or, follow thes e steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal[...]

Optical drive NOTE: The optical drive spare part ki t includes a bezel an d bracket. Description Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 681814-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 681815-001 Optical drive cable kit 682742-001 Before removing the optical drive, follow these ste ps: 1. Shut down t[...]

3. Pull the ODD (3) out from the front until the ODD is completely removed from th e computer. 4. Remove the 2 PM 2.0 x 3.0 screws (1) that secure the ODD br acket to the OD D and then remove the bracket (2) from the ODD. 5. Insert a straightene d paper clip (1) into the release access op ening in the b ezel. Component replacement procedures 35[...]

6. Press the rel ease tab (2) and remove the bezel from the t ab side (3) . 7. Remove the bezel (4) from the ODD. Reverse this procedure to rea ssemble an d install the o ptical drive. Hard dr ive NOTE: If your replacement hard drive was shipped with out an operat ing system installed, you will need to install it using the system recovery di scs. ([...]

Description Spare part number 320 GB, 5400 rpm 645193-001 Hard drive hardware kit (include s hard drive cable, hard drive bum pers, and hard drive bracket and screws) 682745-001 Before removing the hard drive, follow these step s: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, an[...]

4. Remove the 4 PM 3.0 x 3.5 screws (4) , and then remove the bracket (5) from the hard drive. Replacing the hard drive Reverse this procedure to rea sse mble an d install the h ard drive. Installing a hard drive with an operating system If your hard drive shipped with an operating system (image) instal led, system recovery discs are not required f[...]

Memory module WARNING! To reduce the risk of electric shock and damage to the e quipment, unplug the power cord and remove all batteries be fore installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic componen ts. Before beginning any procedure, e nsure that you are discharged of st atic elec tricity by touching a g[...]

2. Remove the memory module (2) by pulling it away from the slot a t an angle. CAUTION: T o prevent damage to the memory modul e, hold the memory module by the edges only. Do not to uch the compo nents on th e memory module. CAUTION: T o protect a memory module after removal, p lace it in an electrostatic-safe container. 3. Align the notched edge ([...]

5. Gently press the memory module (3) down, applyi ng pressure to both the left and right ed ges of the module, until the retentio n clips snap into p lace. Component replacement procedures 41[...]

WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Comb o Adapter (select models only) 655795-001 Atheros HB125 802.11 b/g/n 1×1 WiFi Adapter (select models only) 675794-001 Broadcom 4313G N 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetoo th 4.0+HS Combo Adapter 657325-001 Intel Centrino W[...]

3. Remove the WLAN modu le by pulling the module away from the slot a t an angle (3) . NOTE: The WLAN module is design ed with a notc h to prevent incorrect in stallation into the WLAN module socket. Reverse this procedure to insta ll the WLAN module. Component replacement procedures 43[...]

Keyboard NOTE: The keyboard spare part kit inclu des a keyboard cable. Description Spare part nu mber Keyboard, Black ● For use in the United States, Black 681800-001 ● For use in the United Kingdom, Black 681800-031 ● For use in Germany, Black 681800-041 ● For use in France, Black 681800-051 ● For use in Italy, Black 681800-061 ● For u[...]

3. Disconnect th e power from the comp uter by firs t unplugging the power cord from the AC outlet and then unpl ugging the AC adap ter from the compute r. 4. Remove the batt ery (see Battery on page 32 ). 5. Remove the service door (see Service door on page 33 ). 6. Remove the ha rd drive (see Hard driv e on page 36 ) Remove the keyboard: 1. Remov[...]

4. Using a thin, non-co nductive tool, pr ess on the back of the ke yboard through th e release access hole until the keyboard disen gages from the compute r. 5. Turn the co mputer right-side up with the fron t toward you. 6. Lift the rear edge of th e keyboard (1) , and then swing the keyboard (2) up and forward until it rests upside dow n on the [...]

7. Release the zero inserti on force (ZIF) conne ctor (1) to which the keyboard cabl e is attached, an d then disconnect the keyb oard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to insta ll the keyboard. Component replacement procedures 47[...]

Top cover NOTE: The top cover spare pa rt kit includes the TouchPa d. Description Spare part number Ruby Red 681823-001 Sparkling Black 681825-001 Winter Blue 681824-001 Before removing the top cover, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en sh[...]

Remove th e top cov er: 1. Disconnect these cables from the system board: (1) Power button board Z IF cable (2) Speaker ca ble (3) TouchPad button board ZIF cable 2. Remove the following scre ws under th e keyboard: (1) Five PM 2.5 x 4.0 (2) One PM 2 .5 x 6.5 NOTE: This screw (2) also secures the speaker underneath the top cover. 3. Close the compu[...]

5. Remove the followi ng Nine PM 2.5 x 6.5 screws that secure the top cover to the computer. 6. Turn the computer right-side up, with the front toward you. 7. Open the computer. 8. Lift the front edge of the top cover (1) until the left and right sid es disengage from the base en closure. 9. Remove the top cover (2) . Reverse this procedure to inst[...]

Speakers Description Spare part number Speaker Kit (includes left and right speake rs and cable) 681821-001 Before removing the speakers, follow th ese steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ex[...]

4. Lift the speakers from the top cover (4) . Reverse this procedure to insta ll the speakers. Power button board Description Spare part number Power button board 683549–001 Before removing the power button bo ard, follow thes e steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer[...]

Remove the powe r button board: 1. Turn the top cover upside down, with th e front toward you. NOTE: The power button board is secured by a screw that was previ ously removed when releasing the spea ker. 2. Release the tape securing the power button bo ard cable and remo ve the power bu tton board and cable. Reverse this procedure to in stall the p[...]

TouchPad button board Description Spare part number TouchPad button board (includes cable) 683548-001 Before removing the Touch Pad butt on board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnec[...]

5. Lift the TouchPad button board (4) slightly to perform the next step. 6. Carefully invert the Touch Pad button bo ard (1) . 7. Release the ZIF conne ctor to which th e TouchP ad LED board ca ble is connected, and the n disconnect the TouchPad L ED board cable (2) from the TouchP ad button board. 8. Lift the TouchPad button boa rd away from the t[...]

Before removing the TouchPad LED board, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the computer. 3. Disconnect th e power from the comp uter by firs t un[...]

Display assembly Description Spare part number Display back cover: ● Ruby Red 681802-001 ● Sparkling Black 681804-001 ● Winter Blue 681803-001 Bezel 681806-001 Webcam/microphone module 680577-001 Hinge covers 681811-001 Display panel 681817-001 Display hinges . 681812-001 Display cable kit (includes web cam/microphone module cable) 68180 8-00[...]

2. Release the wireless an tenna cables (2) from th e clips and the open ing in the base enclos ure. NOTE: It may be nece ssary to release the USB bo ard ZIF cable to remove the wireless antenna cables. CAUTION: Su pport the di splay assembly when removing th e following screws. Fa ilure to support the display assem bly can result in damage to the [...]

5. If it is necessary to replace the display bezel or any of the displa y assembly sub-componen ts: a. Remove the plastic screw covers (1) and the two PM 2.5 × 3.5 screws (2) that secure the display bezel to the display assembly. b. Flex the inside edges of the to p edge (1) , the left and right sides (2) , and the bottom edge (3) of the display b[...]

c. Remove the webcam/microphon e module. 7. If it is necessary to replace the display panel: a. Remove the six PM 2.5 × 6.0 screws that secu re the display panel to the display enclo sure. 60 Chapter 4 Remova l and replacement procedures[...]

b. The hinge covers are held in place b y two of the same screws as the display hin ges. Using a small tool to pry, remove the hing e covers. c. Lift the top edge o f the display enclosure , (1) and then swing it up and forward until it is perpendicular to the display panel. d. Release the adhesive stri p (2) that secures the display panel cable to[...]

8. If it is necessary to replac e the display hing es: a. Remove the four PM 2.0 × 3.0 screws (1) that secure th e display hin ges to the display panel. b. Remove the display hinge s (2) . The display hinges include the d isplay hinges and brackets 9. If it is necessary to replace the display panel ca ble: a. Release the tabs (1) built into the di[...]

10. If it is necessary to replace the wi reless antenna cable s and transceivers: a. Release the wireless antenna cabl es from the clips (1) built into the display enclosure. b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are atta ched to th e display enclosure with d ouble-sided ta p[...]

9. Remove the top cover (see Top cover on page 48 ). 10. Remove the system board (see System board on page 66 ). Remove the optical dr ive cable: 1. Release the optical drive cable from the clips built into th e base enclosure. 2. Release the optical drive c onnector from the base enclosure by pryi ng the clips (1) that secure the optical drive con[...]

8. Remove the keyboard (see Keyboard on page 44 ). 9. Remove the top cover (see Top cover on page 48 ). Remove the USB board: 1. If not released already, release the ZIF connector (1) to which th e USB board cable is connected, and th en disconnect the U SB board cable fro m the system board. 2. Pry the clip (2) that secures the USB bo ard to the b[...]

8. Remove the keyboard (see Keyboard on page 44 ). 9. Remove the top cover (see Top cover on page 48 ). Remove the powe r connector cab le: 1. Disconnect the power connector cable (1) from the system board. 2. Remove the powe r connector from the the base enclo sure (2) . Reverse this procedure to in stall the power connector. System board Descript[...]

6. Remove the optical drive (see Optical driv e on page 34 ). 7. Remove the ha rd drive (see Hard driv e on page 36 ) 8. Remove the keyboard (see Keyboard on page 44 ). 9. Remove the top cover (see Top cover on page 48 ). When replacing the system board, be sure t hat the following components are removed from the defective system board and installe[...]

4. Remove the system board (3) by sliding it up and to the right at an angle. Reverse this procedure to insta ll the system board. 68 Chapter 4 Remova l and replacement procedures[...]

RTC battery Description Spare part number RTC battery (includ es cable and double-sided tape) 637193-001 Before r emoving th e RTC bat tery, foll ow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all[...]

Fan and heat sink NOTE: The fan and heat sink sp are part kits include re placement thermal material. Description Spare part number Fan 680551-001 Heat sink for use only with computer models equipped with UMA video memory 680549-001 Heat sink for use only with computer model s equipped with Discrete video memory 680550-001 NOTE: To proper ly ventil[...]

4. Remove the fan and heat sink (4) . NOTE: Due to the adhe sive quality of the thermal material loca ted between the heat sink and system board compo nents, it may be necessary to mo ve the heat sink from side to side to detach it. NOTE: The thermal mate rial must be thoroughly clean ed from the surfaces of t he heat sink and the system board co m[...]

1. If it is ne cessar y to repl ace the fa n, turn the fan and heat sin k upside down with the fan toward y ou. 2. Remove the two PM 1.5 × 2.5 screws (1) that secure the fan to the heat sink and remove the tw o clips that secure the fan to the heat sink. 3. Remove the heat sink (2) from the fan. Reverse this procedure to rea ssemble and install th[...]

PCH heat sink Description Spare part number PCH heat sink 683843-001 Before removing the PCH heat sink, follow these steps: 1. Shut down the co mputer. If you are unsure whether th e computer is off or in Hibe rnation, turn the computer on, and th en shut it down thr ough the operating system. 2. Disconnect all ext ernal devices connected to the co[...]

2. Remove the PCH heat sink by lifting straig ht up (2) . NOTE: Due to the adhe sive quality of the thermal material locate d between the hea t sink and system board components, it may be necessary to move the heat sink fr om side to sid e to detach it. NOTE: The thermal ma terial must be thoroughly cl eaned from the surfaces of the heat sink and t[...]

4. Remove the batt ery (see Battery on page 32 ). 5. Remove the service door (see Service door on page 33 ). 6. Remove the optical drive (see Optical driv e on page 34 ). 7. Remove the ha rd drive (see Hard driv e on page 36 ) 8. Remove the keyboard (see Keyboard on page 44 ). 9. Remove the top cover (see Top cover on page 48 ). 10. Remove the syst[...]

5 Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight config uration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature Operating 5°C to 35°C (41°F to 9 5°F) Nonope[...]

39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 mi llion Contrast ratio 300:1 (typical) Brightness 200 cd/m² (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 × 800; HD: 1366 × 768 Configuration RGB vertical stripe Backlight LED [...]

Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 107g max 107g max 107g max 107g max 107g max Interface typ e SATA SATA SATA SATA SATA Transfer rate 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec 300 MB/sec Security ATA security AT[...]

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R OM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P hoto-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD -RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-1 8), DVD-R, DVD-RW, DVD+R, D VD +RW, [...]

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD -R-DL, BD-R E, BD-RE-DL, DVD- ROM, DVD+R, DVD+R-DL , DVD+ RW, DVD- R, DVD-R -DL, DV D-RW, DVD -RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), C D-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple session s),[...]

6 Setup Utility (BIOS) Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility includes settin gs for the types of periphera ls installed, the startup sequence of the computer, and the amoun t of [...]

Displaying system information 1. Start Setup Utility. 2. Select the Main menu. System information such as the system time and da te, and id entification information about the compu ter is displaye d. 3. To exit Setup Utility witho ut changing any settings, use the a rrow keys to select Exit > Exit Discarding Change s , and then press enter . Res[...]

Updating the BIOS Updated versions of the BIOS may be availabl e on the HP Web site . Most BIOS update s on the HP Web site are package d in compressed files cal led SoftPaqs . Some download packa ges contain a file n amed Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To dete[...]

BIOS installation procedures vary . Follow any instructions that are d isplayed on th e screen after the download is complete. If no instructions are d isplayed, follow these steps: 1. Windows-7 —Open Windows Explorer by selecting Start > Co mputer . 2. Double-click your hard drive design ation. The hard drive designation is typically Local Di[...]

7 Backing up, restoring, and recovering Your computer includes t ools provided by the operating system and HP to help you safeguard your information and re trieve it if ever needed. Creating backups 1. Use HP Recovery Manage r to create re covery media immediately after you set up the working computer. 2. As you add hardware and soft ware pr ograms[...]

Creating the r ecovery media 1. Select Start and type recovery in the sear ch field. Select Reco very Mana ger from the list. Allow the action to continue, if prom pted. 2. Click Recovery Media Creation . 3. Follow the on-screen instru ctions to continue. To recover, see Recovering the original system using HP Recover y Manager on page 88 Creating [...]

Tips for a successful backup ● Number backup discs befo re inserting them into the optical drive. ● Store person al files in the Documen ts, Music, Pictures, and Videos libraries, and ba ck up these folders periodically. ● Save customized sett ings in a win dow, toolbar, or menu bar by taking a scre en shot of your settings. The screen shot c[...]

To restore, see Restoring specific file s using Window s Backup and Res tore on page 88 . Restore and recovery Restoring to a previou s system restore point Sometimes installing a softw are program causes your computer or Windows to behave unpredictably. Usually uninstalling th e software fixes the proble ms . If uninstal ling does not fix the pr o[...]

● If the recovery media do not work, you can obta in recovery discs for your system from the H P website. ● The Minimized Image Reco very option is recommende d for advanced users o nly. All hardware- related drivers an d software are re- installed, bu t other software applications are not. Do not interrupt the process until it is comp lete, ot[...]

To change the boot o rder for a recovery flash drive: 1. Insert the flash drive into a USB port. 2. Restart the computer. 3. Press esc while the computer is re starting, and then press f9 fo r boot options. 4. Select the flash drive from th e boot options window. 90 Chapter 7 Backing up, restoring , and recovering[...]

8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 V ac, or from 2 20 to 240 V ac. The 3-conductor powe r cord set included wi th t he computer meets the requirem ents for use in the country or region where the e quipment is purchased . Power cord sets for u se in[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zeal and [...]

Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor , 0. 75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the ce rtif ication mark of the agency responsible for evaluation in the country o r region where it will be used. 2. T[...]

9 Recycling When a battery has reached the end of its useful life, d o not dispose of the battery in genera l household waste. Follo w the local laws a nd regulatio ns in your area fo r battery disposal. HP encourages customers to recycle used electronic hard ware, HP original print cartridges, and rechargeable batteries. For more informatio n abou[...]

Index A AC adapter light 11 spare part numbers 20 action keys, identifying 7 antenna locations 5 remov al 63 spare part number 18, 57 audio, product description 2 audio-in (microphone) jack identifying 10 audio-out (head phone) jack identifying 10 B backups 85 base enclosure, spare p art number 16 battery remov al 32 spare part numbers 16, 32 batte[...]

feet locations 30 spare part number 30 fn key, identifying 7 G graphics, pr oduct description 1 grounding guide lines 26 guidelines equipment 29 grounding 26 packaging 28 transporting 28 workstation 28 H hard drive precautions 26 product description 1 remov al 36 spare part numbers 16, 19, 36 specifications 78 Hard Drive Hardware Kit, spare part nu[...]

power requ irements, prod uct description 3 processor product description 1 remov al 74 spare part numbers 16, 74 product description audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media ca rds 3 graphics 1 hard drives 1 keyboard 3 memory module 1 operating system 4 optical drive 2 pointing devices 3 ports 3 power requirements 3 pro[...]

Windows logo key, identifying 7 wireless antenna locations 5 remov al 63 spare part number 18, 57 wireless light 8 wireless, product description 2 WLAN module remov al 42 spare part numbers 17, 42 workstation guidelines 28 98 Index[...]